Security Engineering Lead London up to £100K 3 days per week in the office This household name are undertaking a huge technology transformation in the MS Azure space and are looking to hire a hand's on Security Engineering Lead as part of this change. They have made an impressive dent in the E-commerce market of the past 10 years and are continuing to dominate this space. Security Engineering Lead: The Role As a Security Engineering Lead you will be the first hire into this growing team so your role will involve a mixture of hands-on security engineering including python Scripting as well as hiring and supporting a team. Some of your duties will include: Developing and implementing an overarching security technology strategy aligned with business objectives, industry best practices, and regulatory requirements. Collaborating with cross-functional teams, including information security, architecture, platform engineering, network engineering, and software development, to integrate security technologies into organisational systems and applications. Ensuring the proper planning, execution, and completion of security technology projects, ensuring that these are delivered on time and on budget Performing risk assessments and vulnerability assessments to identify potential security gaps or weaknesses in existing technologies and recommending appropriate remediations. Monitoring security technology function and respond to any errors and failures which may occur. Security Engineering Lead: Your profile Proven experience in security technology management, with at least 5 years in a technical leadership or managerial capacity. Strong technical background in security technologies, including Firewalls, IDS/IPS, SIEM, access control systems, DLP, encryption, etc. In-depth knowledge of security frameworks, standards, and best practices (eg, ISO 27001, NIST Cybersecurity Framework). Demonstrable experience in managing security technology projects, from initiation to completion, ensuring adherence to timelines. Professional certifications such as CISSP, CISM, CISA, or other relevant certifications. Experience working with Microsoft cloud security technologies, especially Sentinel, Defender and Purview Python programming knowledge - able to write scripts etc REST/Graph API experience Azure Kubernetes Service experience
18/04/2024
Full time
Security Engineering Lead London up to £100K 3 days per week in the office This household name are undertaking a huge technology transformation in the MS Azure space and are looking to hire a hand's on Security Engineering Lead as part of this change. They have made an impressive dent in the E-commerce market of the past 10 years and are continuing to dominate this space. Security Engineering Lead: The Role As a Security Engineering Lead you will be the first hire into this growing team so your role will involve a mixture of hands-on security engineering including python Scripting as well as hiring and supporting a team. Some of your duties will include: Developing and implementing an overarching security technology strategy aligned with business objectives, industry best practices, and regulatory requirements. Collaborating with cross-functional teams, including information security, architecture, platform engineering, network engineering, and software development, to integrate security technologies into organisational systems and applications. Ensuring the proper planning, execution, and completion of security technology projects, ensuring that these are delivered on time and on budget Performing risk assessments and vulnerability assessments to identify potential security gaps or weaknesses in existing technologies and recommending appropriate remediations. Monitoring security technology function and respond to any errors and failures which may occur. Security Engineering Lead: Your profile Proven experience in security technology management, with at least 5 years in a technical leadership or managerial capacity. Strong technical background in security technologies, including Firewalls, IDS/IPS, SIEM, access control systems, DLP, encryption, etc. In-depth knowledge of security frameworks, standards, and best practices (eg, ISO 27001, NIST Cybersecurity Framework). Demonstrable experience in managing security technology projects, from initiation to completion, ensuring adherence to timelines. Professional certifications such as CISSP, CISM, CISA, or other relevant certifications. Experience working with Microsoft cloud security technologies, especially Sentinel, Defender and Purview Python programming knowledge - able to write scripts etc REST/Graph API experience Azure Kubernetes Service experience
The Role The position is for enthusiastic and motivated Principal Consultants who will be part of our EIA teams, with specialisms in infrastructure EIA. In particular we are looking for a candidate to help deliver projects in any of the energy, water, highways, rail and coastal sectors to meet our growing and exciting portfolio of project needs. As a collaborative team we also have cross-working opportunities with our EIA property team. Applicants need to be client focused with a positive and proactive attitude, excellent communication skills and happy to work as part of a team. All roles will work closely with our Planning, Social value and social economics teams and a wide range of external partners, to deliver across a range of projects. The successful candidate will be expected to have a thorough knowledge of EIA, including guidelines and the planning process and a proven track record of managing and leading multidisciplinary teams for EIA, on time and on budget. They will also be expected to have excellent project management, report writing and communication and client liaison skills with a keen eye for detail and a positive attitude towards business development. They will be expected to enhance our diverse project portfolio by leading or contribute to bids for projects of all scales, size and sectors. Their role within project delivery may be as project manager, framework manager and/or technical lead. They would also be expected to assist with the training/mentoring of junior members of the team. We offer flexible hybrid working and would consider candidates across our other locations. The Candidate We expect the successful Principal candidates will: * Have 5-8 years of consulting experience. * Have project delivery experience with a strong work ethic, able to be organised, flexible and motivated. * Have demonstratable experience contributing to and managing the delivery of EIA and related projects, primarily in the infrastructure sector (energy, water, rail, highways, coastal), including DCOs. * Be confident, show initiative, be enthusiastic and outgoing with excellent interpersonal and communication skills, having the ability to liaise at all levels. * Consultancy requires knowledge of project management techniques and methodologies. We expect all candidates to have a passion for project delivery, ensuring client satisfaction is achieved on time and within budget. * Hold a degree in a relevant environmental/sustainability/planning field. * An active network of contacts in infrastructure. * Have project management and people management experience. * Have excellent report writing skills. * Be confident, with excellent communication skills, and be client focussed. * Bring energy and enthusiasm, with attention to detail and a creative approach to problem solving. Experience of any of the following would be useful: * Membership of a relevant environmental institute with either chartership or actively working towards it. * A specialist in one or more of the traditional EIA disciplines, planning or sustainability. * Have a post graduate degree in a related field. * Awareness and understanding of environmental management plans/CEMPs/CoCPs (or equivalent) to support construction property development projects * Be aware of the anticipated future direction of the UK environmental assessment regime and be up-to-date with environmental legislation. * Experience in strategic assessments such as SEA and equivalents. * Property sector EIA. Consultancy requires knowledge of project management techniques and methodologies. We expect all candidates to have a passion for project delivery, ensuring client satisfaction is achieved on time and within budget.
18/04/2024
Full time
The Role The position is for enthusiastic and motivated Principal Consultants who will be part of our EIA teams, with specialisms in infrastructure EIA. In particular we are looking for a candidate to help deliver projects in any of the energy, water, highways, rail and coastal sectors to meet our growing and exciting portfolio of project needs. As a collaborative team we also have cross-working opportunities with our EIA property team. Applicants need to be client focused with a positive and proactive attitude, excellent communication skills and happy to work as part of a team. All roles will work closely with our Planning, Social value and social economics teams and a wide range of external partners, to deliver across a range of projects. The successful candidate will be expected to have a thorough knowledge of EIA, including guidelines and the planning process and a proven track record of managing and leading multidisciplinary teams for EIA, on time and on budget. They will also be expected to have excellent project management, report writing and communication and client liaison skills with a keen eye for detail and a positive attitude towards business development. They will be expected to enhance our diverse project portfolio by leading or contribute to bids for projects of all scales, size and sectors. Their role within project delivery may be as project manager, framework manager and/or technical lead. They would also be expected to assist with the training/mentoring of junior members of the team. We offer flexible hybrid working and would consider candidates across our other locations. The Candidate We expect the successful Principal candidates will: * Have 5-8 years of consulting experience. * Have project delivery experience with a strong work ethic, able to be organised, flexible and motivated. * Have demonstratable experience contributing to and managing the delivery of EIA and related projects, primarily in the infrastructure sector (energy, water, rail, highways, coastal), including DCOs. * Be confident, show initiative, be enthusiastic and outgoing with excellent interpersonal and communication skills, having the ability to liaise at all levels. * Consultancy requires knowledge of project management techniques and methodologies. We expect all candidates to have a passion for project delivery, ensuring client satisfaction is achieved on time and within budget. * Hold a degree in a relevant environmental/sustainability/planning field. * An active network of contacts in infrastructure. * Have project management and people management experience. * Have excellent report writing skills. * Be confident, with excellent communication skills, and be client focussed. * Bring energy and enthusiasm, with attention to detail and a creative approach to problem solving. Experience of any of the following would be useful: * Membership of a relevant environmental institute with either chartership or actively working towards it. * A specialist in one or more of the traditional EIA disciplines, planning or sustainability. * Have a post graduate degree in a related field. * Awareness and understanding of environmental management plans/CEMPs/CoCPs (or equivalent) to support construction property development projects * Be aware of the anticipated future direction of the UK environmental assessment regime and be up-to-date with environmental legislation. * Experience in strategic assessments such as SEA and equivalents. * Property sector EIA. Consultancy requires knowledge of project management techniques and methodologies. We expect all candidates to have a passion for project delivery, ensuring client satisfaction is achieved on time and within budget.
With a team comprising many recognised industry leaders, we work with inspirational clients on their organisations, on their challenges and on exciting, innovative, complex and globally relevant projects, programmes and schemes. We provide a bespoke professional service to clients so that they can make the right decisions and achieve the best outcomes. We do this by leveraging our experience and breadth of skills alongside our insights, commitment, and ethical approach to everything we do. Overview Our work portfolio includes: Environment Management and Consents Support for HS2, Crossrail and Transport for London; iconic large scale property developments and urban regeneration schemes such as Barking Riverside and consents support for the construction delivery of HS2 Curzon St, Birmingham. We carry out a wide range of bespoke planning and environmental assessments - everything from air quality monitoring, Environmental Statement reviews, through to environment management and consents on large scale projects. We are seeking an energetic, enthusiastic and experienced Principal Consultant/Associate Director to work within our Environmental Management and Consents team in Birmingham (or alternatively a London location could be considered), delivering and managing projects and helping to grow our business in this area as well as to further build our market presence. The Role The positions are for enthusiastic and motivated Principals/Associate Director who will be part of the Environmental Management and Consents team and work closely with the business unit lead. The ideal candidates will be comfortable in attending client's sites, travelling to them and conducting meetings with their staff as necessary. We are looking for Environment Management and Consents experience in delivery, delivering training to a range of audiences and ideally construction experience. All roles will work closely with our internal teams (including Planning, Acoustics, Air Quality, Digital Delivery, Ecology and EIA Infrastructure and Property) and a wide range of external partners, to deliver across a range of projects. We would expect the candidate to have specialist knowledge in one or more of the following: * Preparation and delivery of Environment Management Plans and Consent Management Plans and maintaining consents registers; * Preparation of material to support pre- submission discussions; * Liaison with Consenting Authorities; and Construction knowledge and background working through design and * construction sequencing; and Integrated Management Systems including Environment management processes. Principals will be expected to lead or contribute to bids for projects of all scales. Their role within project delivery may be as project director, project manager, framework manager and/or technical lead. They would also be expected to assist with the training/mentoring of junior members of the team. Demonstrable knowledge of environment management and consents. Consultancy requires knowledge of project management techniques and methodologies. We expect all candidates to have a passion for project delivery, ensuring client satisfaction is achieved on time and within budget. The Candidates We expect the successful Principal candidates will: * Have 8+ years of relevant experience within the environment, planning and sustainability sectors; * Demonstrable experience of writing CoCPs * Ability to monitor and report on consents KPI data; * Ability to develop and provide consent related supporting materials such as consent briefings/handovers and consent plans; * an active network of contacts in Environmental Management and Consents sectors; and * have project management and people management experience.
18/04/2024
Full time
With a team comprising many recognised industry leaders, we work with inspirational clients on their organisations, on their challenges and on exciting, innovative, complex and globally relevant projects, programmes and schemes. We provide a bespoke professional service to clients so that they can make the right decisions and achieve the best outcomes. We do this by leveraging our experience and breadth of skills alongside our insights, commitment, and ethical approach to everything we do. Overview Our work portfolio includes: Environment Management and Consents Support for HS2, Crossrail and Transport for London; iconic large scale property developments and urban regeneration schemes such as Barking Riverside and consents support for the construction delivery of HS2 Curzon St, Birmingham. We carry out a wide range of bespoke planning and environmental assessments - everything from air quality monitoring, Environmental Statement reviews, through to environment management and consents on large scale projects. We are seeking an energetic, enthusiastic and experienced Principal Consultant/Associate Director to work within our Environmental Management and Consents team in Birmingham (or alternatively a London location could be considered), delivering and managing projects and helping to grow our business in this area as well as to further build our market presence. The Role The positions are for enthusiastic and motivated Principals/Associate Director who will be part of the Environmental Management and Consents team and work closely with the business unit lead. The ideal candidates will be comfortable in attending client's sites, travelling to them and conducting meetings with their staff as necessary. We are looking for Environment Management and Consents experience in delivery, delivering training to a range of audiences and ideally construction experience. All roles will work closely with our internal teams (including Planning, Acoustics, Air Quality, Digital Delivery, Ecology and EIA Infrastructure and Property) and a wide range of external partners, to deliver across a range of projects. We would expect the candidate to have specialist knowledge in one or more of the following: * Preparation and delivery of Environment Management Plans and Consent Management Plans and maintaining consents registers; * Preparation of material to support pre- submission discussions; * Liaison with Consenting Authorities; and Construction knowledge and background working through design and * construction sequencing; and Integrated Management Systems including Environment management processes. Principals will be expected to lead or contribute to bids for projects of all scales. Their role within project delivery may be as project director, project manager, framework manager and/or technical lead. They would also be expected to assist with the training/mentoring of junior members of the team. Demonstrable knowledge of environment management and consents. Consultancy requires knowledge of project management techniques and methodologies. We expect all candidates to have a passion for project delivery, ensuring client satisfaction is achieved on time and within budget. The Candidates We expect the successful Principal candidates will: * Have 8+ years of relevant experience within the environment, planning and sustainability sectors; * Demonstrable experience of writing CoCPs * Ability to monitor and report on consents KPI data; * Ability to develop and provide consent related supporting materials such as consent briefings/handovers and consent plans; * an active network of contacts in Environmental Management and Consents sectors; and * have project management and people management experience.
Network Services Technical Specialist - CCNA/CCNP This role requires a mix of technical hands-on and functional hands-off expertise! Performance monitoring, service performance, 3rd party and vendor management, SLA's, service improvement! Supporting Network Operations and Network Services. Technical background - Palo Alto Prisma Access/Strata Management are a bonus but training provided, Cisco ASA, Cisco Checkpoint, R&S, LAN/WAN, Routing & Switching, Juniper, Networks, CCNP, CCDA, VSS, Datacentre, QoS, VPN, MPLS, IPSEC, F5, Load Balancing, Palo Alto, PA Series Firewalls, Palo Alto ACE, PCNSE, WAAS, WCCP, VoIP, Telephony, Cisco/Avaya, Virtualisation, Virtual Networks, Virtual Switching, Virtual Routing. To £60,000 + £5,000pa Car Allowance + Excellent Benefits + Hybrid Working Birmingham, Solihull, West Midlands FTSE 250 Total IT Solutions Provider and IT outsourcer with their heart in the Birmingham area urgently require a focused, professional and client facing Network Specialist who still has the desire to offer hands-on capability and functional expertise. Ideally, you will have earned your stripes and impressive battle scars in the IT Solutions and Services arena as a Network Engineer, and now, as part of your a natural progression be heading towards the upper echelon Network Specialist platform. The key requirements of the ideal candidate: Palo Alto and Meraki are key technologies - Palo Alto Prisma Access/Strata Management are bonus - but training provided Role is 50% new/complex site delivery and 50% supporting the Tech Leads with design/migration to Prisma Need candidates willing to travel through the UK and sometimes Europe Current UK Security Clearance is a need, or you must be able to be eligible for SC To secure this post: You will work with the Network Services Manager to determine and agree business functional and non-functional expectations by working with the IT Business Partners, the business and specifying the external research needed to obtain market information. You will work with 3rd parties and IT and Engineering Teams documenting how technology is designed and deployed for Network Services to improve configurations to improve performance. You will provide technical data for Network Services by defining Service Portfolio and catalogue entries for Technical Products and configuration information to support operations and solutions in consuming the services. You will work with the Network Services Lead & Service Management Team to support the achievement of SLA's and targets. You will coexist with the Operational Teams and 3rd Parties to understand issues, resolve problems and improve performance. You will provide detailed information for management by assisting the Networks Technical Leads with short-term and long-term roadmaps covering all technical aspects of the service, working with Solutions and Partners/3rd Parties to improve detail and costings. Support bringing new services into live by analysing proposed functional/non-functional requirements, developing technical options and recommendations, preparing low level Deployment/Configuration Designs and ongoing operational cost models; establishing time schedules with Operations and partners/3rd parties to implement the required technologies, skills and procedures. Report on Network Services technical costs and impact on TCO costing by reviewing 3rd party support costs, internal delivery and operating costs, anticipating volume changes and cost impact within the teams. Maintain professional and technical knowledge by constantly scanning/reviewing the market, attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Technical Background : Cisco ASA, Cisco Checkpoint, R&S, LAN/WAN R&S, LAN/WAN, Routing & Switching, Juniper, Networks, CCNP, CCDA, ACE, PCNSE VSS, QoS, VPN, MPLS, IPSEC F5, Load Balancing, WAAS, WCCP, VoIP Telephony, Cisco/Avaya Virtualisation, Virtual Networks, Virtual Switching, Virtual Routing. Highly Desirable Certifications: Cisco CCNP, CCDA Palo Alto ACE, PCNSE The successful candidate will secure a role with a forward thinking, dynamic, IT focused global organisation. In return you will receive an excellent salary and benefits package. Call Experis IT today
18/04/2024
Full time
Network Services Technical Specialist - CCNA/CCNP This role requires a mix of technical hands-on and functional hands-off expertise! Performance monitoring, service performance, 3rd party and vendor management, SLA's, service improvement! Supporting Network Operations and Network Services. Technical background - Palo Alto Prisma Access/Strata Management are a bonus but training provided, Cisco ASA, Cisco Checkpoint, R&S, LAN/WAN, Routing & Switching, Juniper, Networks, CCNP, CCDA, VSS, Datacentre, QoS, VPN, MPLS, IPSEC, F5, Load Balancing, Palo Alto, PA Series Firewalls, Palo Alto ACE, PCNSE, WAAS, WCCP, VoIP, Telephony, Cisco/Avaya, Virtualisation, Virtual Networks, Virtual Switching, Virtual Routing. To £60,000 + £5,000pa Car Allowance + Excellent Benefits + Hybrid Working Birmingham, Solihull, West Midlands FTSE 250 Total IT Solutions Provider and IT outsourcer with their heart in the Birmingham area urgently require a focused, professional and client facing Network Specialist who still has the desire to offer hands-on capability and functional expertise. Ideally, you will have earned your stripes and impressive battle scars in the IT Solutions and Services arena as a Network Engineer, and now, as part of your a natural progression be heading towards the upper echelon Network Specialist platform. The key requirements of the ideal candidate: Palo Alto and Meraki are key technologies - Palo Alto Prisma Access/Strata Management are bonus - but training provided Role is 50% new/complex site delivery and 50% supporting the Tech Leads with design/migration to Prisma Need candidates willing to travel through the UK and sometimes Europe Current UK Security Clearance is a need, or you must be able to be eligible for SC To secure this post: You will work with the Network Services Manager to determine and agree business functional and non-functional expectations by working with the IT Business Partners, the business and specifying the external research needed to obtain market information. You will work with 3rd parties and IT and Engineering Teams documenting how technology is designed and deployed for Network Services to improve configurations to improve performance. You will provide technical data for Network Services by defining Service Portfolio and catalogue entries for Technical Products and configuration information to support operations and solutions in consuming the services. You will work with the Network Services Lead & Service Management Team to support the achievement of SLA's and targets. You will coexist with the Operational Teams and 3rd Parties to understand issues, resolve problems and improve performance. You will provide detailed information for management by assisting the Networks Technical Leads with short-term and long-term roadmaps covering all technical aspects of the service, working with Solutions and Partners/3rd Parties to improve detail and costings. Support bringing new services into live by analysing proposed functional/non-functional requirements, developing technical options and recommendations, preparing low level Deployment/Configuration Designs and ongoing operational cost models; establishing time schedules with Operations and partners/3rd parties to implement the required technologies, skills and procedures. Report on Network Services technical costs and impact on TCO costing by reviewing 3rd party support costs, internal delivery and operating costs, anticipating volume changes and cost impact within the teams. Maintain professional and technical knowledge by constantly scanning/reviewing the market, attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Technical Background : Cisco ASA, Cisco Checkpoint, R&S, LAN/WAN R&S, LAN/WAN, Routing & Switching, Juniper, Networks, CCNP, CCDA, ACE, PCNSE VSS, QoS, VPN, MPLS, IPSEC F5, Load Balancing, WAAS, WCCP, VoIP Telephony, Cisco/Avaya Virtualisation, Virtual Networks, Virtual Switching, Virtual Routing. Highly Desirable Certifications: Cisco CCNP, CCDA Palo Alto ACE, PCNSE The successful candidate will secure a role with a forward thinking, dynamic, IT focused global organisation. In return you will receive an excellent salary and benefits package. Call Experis IT today
ARM (Advanced Resource Managers)
New Malden, Surrey
A globally recognised Defence client of ours is currently looking for a Work Package/Portfolio Manager to join their expanding team based in London. The right candidate will have a background in managing complex projects within a Networking/Infrastructure environment. Day-to-day duties include: * Manage the Shared Infrastructure Networks Team on a daily basis. Responsible for all financial aspects, assignment of tasks, tracking and reporting on activities * Responsible for financial tracking and reporting of activities being undertaken by the team * Management of team resources and forward planning. The role will require management of resources within a Matrix organisation, with conflicting needs and timescales * Supporting the production of training plans, running performance and development reviews and overseeing the general development of members of the team * Support the project technical leads in each area with what they require, helping to define the strategy and way ahead * Liaison with the customer and other teams within the projects to achieve the completion of the projects to time and budget Your skills and experiences should include: * Team leader experience within a Network Engineering or IT discipline is essential * Ability to manage complex issues for multiple concurrent projects balancing the needs and priorities of each project against the others * Knowledge of Cisco & Juniper Technologies would be ideal Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
16/04/2024
Full time
A globally recognised Defence client of ours is currently looking for a Work Package/Portfolio Manager to join their expanding team based in London. The right candidate will have a background in managing complex projects within a Networking/Infrastructure environment. Day-to-day duties include: * Manage the Shared Infrastructure Networks Team on a daily basis. Responsible for all financial aspects, assignment of tasks, tracking and reporting on activities * Responsible for financial tracking and reporting of activities being undertaken by the team * Management of team resources and forward planning. The role will require management of resources within a Matrix organisation, with conflicting needs and timescales * Supporting the production of training plans, running performance and development reviews and overseeing the general development of members of the team * Support the project technical leads in each area with what they require, helping to define the strategy and way ahead * Liaison with the customer and other teams within the projects to achieve the completion of the projects to time and budget Your skills and experiences should include: * Team leader experience within a Network Engineering or IT discipline is essential * Ability to manage complex issues for multiple concurrent projects balancing the needs and priorities of each project against the others * Knowledge of Cisco & Juniper Technologies would be ideal Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Role: Head of Product Salary: £60,000 - £75,000 approximately Location: Dundee Onsite 3x days per week Role description and purpose The Head of Product is a critical role. It's purpose is to deliver innovation pipeline; organising, supporting, mentoring and managing a group of dedicated professionals to deliver a series of new propositions that will contribute towards our ambition to deliver integrated solutions that support smart farming and processing operations. We have a number of propositions in development including a biomass camera, a sea-lice treatment system, a seal detection camera, a novel pump and a waterjet bleeder. These propositions are at various stages of development but share the need to be driven through development to deliver manufacturing ready outcomes. Delivery of these outcomes is critical to our ambition to become a leading provider of value-adding solutions to customers throughout the world. The range of activity to be overseen by the Head of Product extends from verification of market need, through prototyping, to the development and documentation of specifications for manufacturing. Development leadership requires an understanding of the constituent elements of each proposition, including software, electronics, mechanical and power engineering. As well as a capable in-house development team, we has an established network of partners within its supply chain that can be tapped to introduce additional capability and capacity. This role will require significant contact with all members of the senior management team and reports to the Chief Operating Officer. Responsibilities of the role Provide leadership to the company's product team and to those within the supply chain involved in supporting the development of products Support the continuous development of the product team, ensuring that skills and capacity are aligned with the delivery objectives from this business unit Plan for and implement a process that achieves the transition of knowledge and capability from the more experienced members of the product team to new employees Actively manage the relationship between and our 3rd party manufacting units, to ensure quality and timely delivery. Focusing on the documentation, design artifacts and quality reporting. Liaise with marketing department (and third parties as required) to gather intelligence on customer requirements and case studies Own responsibility for delivering next generation propositions Support the transfer of new proposition designs to manufacturing business unit, to include the provision of all documentation required to build and safely operate the equipment Schedule and define draft budgets for the activities of the product team Maintain an up to date understanding of the regulatory environments within which operates and ensure that new product designs do not breach regulations Promote a culture of health and safety Define OKRs relevant to the role, agree goals with the COO, and deliver Provide periodical reports to the COO on progress against OKRs Experience & Skills: Relevant degree with an engineering background and prior experience of owning the delivery of new value propositions within a fast moving SME environment Ability to effectively work on the delivery of multiple new propositions simultaneously Ability to apply business knowledge to real-world scenarios Leadership capability and effective people manager Planning and management skills Strategic thinker capable of making a meaningful contribution to the direction of the business Problem solving skills and analytical mindset Understanding of budgeting process and financial management Excellent communication skills Pro-active and self-starting Ability to assimilate detailed product knowledge and to disseminate this within the team and to third party supporters as required Presentation capability: written and verbal Technical competencies: Project & task management People management Facilitation & change management Strategic leadership How To Apply? Please send a CV to (see below) People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
15/04/2024
Full time
Role: Head of Product Salary: £60,000 - £75,000 approximately Location: Dundee Onsite 3x days per week Role description and purpose The Head of Product is a critical role. It's purpose is to deliver innovation pipeline; organising, supporting, mentoring and managing a group of dedicated professionals to deliver a series of new propositions that will contribute towards our ambition to deliver integrated solutions that support smart farming and processing operations. We have a number of propositions in development including a biomass camera, a sea-lice treatment system, a seal detection camera, a novel pump and a waterjet bleeder. These propositions are at various stages of development but share the need to be driven through development to deliver manufacturing ready outcomes. Delivery of these outcomes is critical to our ambition to become a leading provider of value-adding solutions to customers throughout the world. The range of activity to be overseen by the Head of Product extends from verification of market need, through prototyping, to the development and documentation of specifications for manufacturing. Development leadership requires an understanding of the constituent elements of each proposition, including software, electronics, mechanical and power engineering. As well as a capable in-house development team, we has an established network of partners within its supply chain that can be tapped to introduce additional capability and capacity. This role will require significant contact with all members of the senior management team and reports to the Chief Operating Officer. Responsibilities of the role Provide leadership to the company's product team and to those within the supply chain involved in supporting the development of products Support the continuous development of the product team, ensuring that skills and capacity are aligned with the delivery objectives from this business unit Plan for and implement a process that achieves the transition of knowledge and capability from the more experienced members of the product team to new employees Actively manage the relationship between and our 3rd party manufacting units, to ensure quality and timely delivery. Focusing on the documentation, design artifacts and quality reporting. Liaise with marketing department (and third parties as required) to gather intelligence on customer requirements and case studies Own responsibility for delivering next generation propositions Support the transfer of new proposition designs to manufacturing business unit, to include the provision of all documentation required to build and safely operate the equipment Schedule and define draft budgets for the activities of the product team Maintain an up to date understanding of the regulatory environments within which operates and ensure that new product designs do not breach regulations Promote a culture of health and safety Define OKRs relevant to the role, agree goals with the COO, and deliver Provide periodical reports to the COO on progress against OKRs Experience & Skills: Relevant degree with an engineering background and prior experience of owning the delivery of new value propositions within a fast moving SME environment Ability to effectively work on the delivery of multiple new propositions simultaneously Ability to apply business knowledge to real-world scenarios Leadership capability and effective people manager Planning and management skills Strategic thinker capable of making a meaningful contribution to the direction of the business Problem solving skills and analytical mindset Understanding of budgeting process and financial management Excellent communication skills Pro-active and self-starting Ability to assimilate detailed product knowledge and to disseminate this within the team and to third party supporters as required Presentation capability: written and verbal Technical competencies: Project & task management People management Facilitation & change management Strategic leadership How To Apply? Please send a CV to (see below) People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Job title: Infrastructure Engineer Salary: £66,181 per annum Base: Gravesend, Kent This is an exciting time to be joining our client as they embark on an ambitious replacement and upgrade programme of their infrastructure and systems that support the safety of navigation on the river Thames. The Infrastructure Engineer will be working as part of a team of 4, focussing on network and server infrastructure and the specialist systems they support. They'll ensure that they are cyber secure and will also guide the planning, installation and support for their ambitious replacement and upgrade programme. The successful candidate will also be required to form part of a 4-week on-call rota, which includes working one weekend in four to ensure the availability of services 24/7 (days off in the week are provided before and after the on-call period to compensate the loss of weekend). Role and Responsibilities: * Ensure the continuous functionality of all navigation systems to enable the port to operate safely. * Diagnose and resolve faults, including complex technical issues, across the full range of systems in a professional and timely manner. * Escalate issues promptly to appropriate colleagues, management team or suppliers as necessary. * Ensure actions taken are logged, root causes are investigated and understood, and future requirements are captured. Ensure information is shared appropriately and customers or stakeholders are kept updated. * Install, monitor, maintain and administer navigation systems, infrastructure and software. * Contribute to the development and creation of maintenance and replacement plans for our systems and associated infrastructure. * Research and specify replacement equipment and assist with the procurement and assessment of new equipment, services and/or systems. * Project manage replacement projects or provide a significant contribution as a key member of a project team. * Create, update and maintain technical documentation, change control, approval and asset records. * Act as team leader to colleagues and supervise contractors during on-site works ensuring work is completed in compliance with HSE regulations and company requirements. * Support compliance with GDPR and cyber security principles and work to achieve cyber compliance with the NIS directive. * Undertake training and development to maintain specialism in systems and act as a specialist in multiple areas of the navigation systems' infrastructure estate. * Contribute to the development and progression of colleagues within the whole team. * Work in accordance with agreed service levels, department processes, policies and procedures. Essential criteria: * Technically proficient with in depth knowledge and thorough understanding of server-infrastructure (Hyper-V) and networking infrastructure (Aruba, Fortigate, CISCO). * Demonstrate required skills and experience to be able to understand specialist systems. * Ability to work at height to a routine level and achieve the relevant certifications required to perform the role. * Pass and maintain certification for Sea Survival, Fire Awareness, Manual Handling, First Aid and Confined Spaces as well as other role-specific requirements. * Pass medical evaluation and maintain fitness levels to be able to fulfil the job role and to do so safely. * Achieve and maintain security clearance as required by the organisation and third-party sites (BPSS and CTC required). * Logical and methodical diagnostic approach to faults and problems. * Dynamic and self-motivated with excellent problem-solving capabilities and time management skills. * Committed to self-development and continuing professional development to maintain, refresh and update relevant skills. * Critical thinker with the ability to challenge appropriately and contribute to continual improvement. * Safety conscious and willing to develop and contribute to H&S practices within the team. * Assertive and able to effectively challenge and supervise colleagues and contractors. * Able to develop effective working relationships and promote and encourage team working and efficient use of time and resources. * Able to influence and negotiate at an individual, team and team to team level, with excellent customer-service skills. * Able to demonstrate a high degree of flexibility including out of hours working and forming part of an on-call rota for evenings, weekends and Bank Holidays. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
15/04/2024
Full time
Job title: Infrastructure Engineer Salary: £66,181 per annum Base: Gravesend, Kent This is an exciting time to be joining our client as they embark on an ambitious replacement and upgrade programme of their infrastructure and systems that support the safety of navigation on the river Thames. The Infrastructure Engineer will be working as part of a team of 4, focussing on network and server infrastructure and the specialist systems they support. They'll ensure that they are cyber secure and will also guide the planning, installation and support for their ambitious replacement and upgrade programme. The successful candidate will also be required to form part of a 4-week on-call rota, which includes working one weekend in four to ensure the availability of services 24/7 (days off in the week are provided before and after the on-call period to compensate the loss of weekend). Role and Responsibilities: * Ensure the continuous functionality of all navigation systems to enable the port to operate safely. * Diagnose and resolve faults, including complex technical issues, across the full range of systems in a professional and timely manner. * Escalate issues promptly to appropriate colleagues, management team or suppliers as necessary. * Ensure actions taken are logged, root causes are investigated and understood, and future requirements are captured. Ensure information is shared appropriately and customers or stakeholders are kept updated. * Install, monitor, maintain and administer navigation systems, infrastructure and software. * Contribute to the development and creation of maintenance and replacement plans for our systems and associated infrastructure. * Research and specify replacement equipment and assist with the procurement and assessment of new equipment, services and/or systems. * Project manage replacement projects or provide a significant contribution as a key member of a project team. * Create, update and maintain technical documentation, change control, approval and asset records. * Act as team leader to colleagues and supervise contractors during on-site works ensuring work is completed in compliance with HSE regulations and company requirements. * Support compliance with GDPR and cyber security principles and work to achieve cyber compliance with the NIS directive. * Undertake training and development to maintain specialism in systems and act as a specialist in multiple areas of the navigation systems' infrastructure estate. * Contribute to the development and progression of colleagues within the whole team. * Work in accordance with agreed service levels, department processes, policies and procedures. Essential criteria: * Technically proficient with in depth knowledge and thorough understanding of server-infrastructure (Hyper-V) and networking infrastructure (Aruba, Fortigate, CISCO). * Demonstrate required skills and experience to be able to understand specialist systems. * Ability to work at height to a routine level and achieve the relevant certifications required to perform the role. * Pass and maintain certification for Sea Survival, Fire Awareness, Manual Handling, First Aid and Confined Spaces as well as other role-specific requirements. * Pass medical evaluation and maintain fitness levels to be able to fulfil the job role and to do so safely. * Achieve and maintain security clearance as required by the organisation and third-party sites (BPSS and CTC required). * Logical and methodical diagnostic approach to faults and problems. * Dynamic and self-motivated with excellent problem-solving capabilities and time management skills. * Committed to self-development and continuing professional development to maintain, refresh and update relevant skills. * Critical thinker with the ability to challenge appropriately and contribute to continual improvement. * Safety conscious and willing to develop and contribute to H&S practices within the team. * Assertive and able to effectively challenge and supervise colleagues and contractors. * Able to develop effective working relationships and promote and encourage team working and efficient use of time and resources. * Able to influence and negotiate at an individual, team and team to team level, with excellent customer-service skills. * Able to demonstrate a high degree of flexibility including out of hours working and forming part of an on-call rota for evenings, weekends and Bank Holidays. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
IoT Engineer/Budapest 3 days per week onsite/6 months +/Start ASAP * Design and Architecture: Lead the design and architecture of IoT networks, including sensor selection, connectivity options, data acquisition, storage, and analytics infrastructure. * Implementation: Implement end-to-end IoT solutions, including device provisioning, integration with cloud platforms, and development of custom applications and dashboards. * Prototyping: Rapidly prototype and iterate on IoT concepts to validate technical feasibility and demonstrate proof of concept to stakeholders. * Security: Implement security best practices to safeguard IoT devices, data, and communications against cyber threats and vulnerabilities. * Scalability: Design IoT solutions that are scalable and can accommodate future growth in terms of device volume, data volume, and system complexity. * Performance Optimisation: Optimise IoT systems for performance, reliability, and resource efficiency to ensure smooth operation under varying conditions. * Testing and Validation: Develop test plans and conduct thorough testing and validation of IoT systems to ensure functionality, interoperability, and compliance with specifications. * Documentation: Create comprehensive documentation, including system architecture diagrams, technical specifications, and user manuals, to facilitate system maintenance and knowledge transfer. * Collaboration: Collaborate closely with cross-functional teams, including hardware engineers, software developers, data scientists, and product managers, to deliver integrated IoT solutions that meet customer requirements. * Continuous Learning: Stay updated on emerging trends, technologies, and best practices in the field of IoT, and apply new knowledge to enhance the capabilities of our IoT offerings. Qualifications: * Bachelor's or Master's degree in Electrical Engineering, Computer Science, or a related field. * Proven experience in designing and implementing IoT networks, preferably in an industrial or commercial environment. * Proficiency in IoT protocols and standards, such as MQTT, CoAP, LoRaWAN, and Bluetooth Low Energy. * Hands-on experience with IoT hardware platforms, sensors, actuators, and Embedded systems. * Strong programming skills in languages such as C/C++, Python, Java, or JavaScript. * Experience with IoT cloud platforms, such as AWS IoT, Azure IoT, or Google Cloud IoT Core. * Familiarity with data management and analytics technologies, such as SQL databases, NoSQL databases, and big data platforms. * Excellent problem-solving skills and the ability to troubleshoot complex technical issues. * Effective communication skills and the ability to work collaboratively in a fast-paced, cross-functional team environment.
15/04/2024
Project-based
IoT Engineer/Budapest 3 days per week onsite/6 months +/Start ASAP * Design and Architecture: Lead the design and architecture of IoT networks, including sensor selection, connectivity options, data acquisition, storage, and analytics infrastructure. * Implementation: Implement end-to-end IoT solutions, including device provisioning, integration with cloud platforms, and development of custom applications and dashboards. * Prototyping: Rapidly prototype and iterate on IoT concepts to validate technical feasibility and demonstrate proof of concept to stakeholders. * Security: Implement security best practices to safeguard IoT devices, data, and communications against cyber threats and vulnerabilities. * Scalability: Design IoT solutions that are scalable and can accommodate future growth in terms of device volume, data volume, and system complexity. * Performance Optimisation: Optimise IoT systems for performance, reliability, and resource efficiency to ensure smooth operation under varying conditions. * Testing and Validation: Develop test plans and conduct thorough testing and validation of IoT systems to ensure functionality, interoperability, and compliance with specifications. * Documentation: Create comprehensive documentation, including system architecture diagrams, technical specifications, and user manuals, to facilitate system maintenance and knowledge transfer. * Collaboration: Collaborate closely with cross-functional teams, including hardware engineers, software developers, data scientists, and product managers, to deliver integrated IoT solutions that meet customer requirements. * Continuous Learning: Stay updated on emerging trends, technologies, and best practices in the field of IoT, and apply new knowledge to enhance the capabilities of our IoT offerings. Qualifications: * Bachelor's or Master's degree in Electrical Engineering, Computer Science, or a related field. * Proven experience in designing and implementing IoT networks, preferably in an industrial or commercial environment. * Proficiency in IoT protocols and standards, such as MQTT, CoAP, LoRaWAN, and Bluetooth Low Energy. * Hands-on experience with IoT hardware platforms, sensors, actuators, and Embedded systems. * Strong programming skills in languages such as C/C++, Python, Java, or JavaScript. * Experience with IoT cloud platforms, such as AWS IoT, Azure IoT, or Google Cloud IoT Core. * Familiarity with data management and analytics technologies, such as SQL databases, NoSQL databases, and big data platforms. * Excellent problem-solving skills and the ability to troubleshoot complex technical issues. * Effective communication skills and the ability to work collaboratively in a fast-paced, cross-functional team environment.
Network Services Technical Specialist - CCNA/CCNP This role requires a mix of technical hands-on and functional hands-off expertise! Performance monitoring, service performance, 3rd party and vendor management, SLA's, service improvement! Supporting Network Operations and Network Services. Technical background - Cisco ASA, Cisco Checkpoint, R&S, LAN/WAN, Routing & Switching, Juniper, Networks, CCNP, CCDA, VSS, Datacentre, QoS, VPN, MPLS, IPSEC, F5, Load Balancing, Palo Alto, PA Series Firewalls, Palo Alto ACE, PCNSE, WAAS, WCCP, VoIP, Telephony, Cisco/Avaya, Virtualisation, Virtual Networks, Virtual Switching, Virtual Routing. To £60,000 + Excellent Benefits + Hybrid Working Birmingham, Solihull, West Midlands FTSE 250 Total IT Solutions Provider and IT outsourcer with their heart in the Birmingham area urgently require a focused, professional and client facing Network Specialist who still has the desire to offer hands-on capability and functional expertise. Ideally, you will have earned your stripes and impressive battle scars in the IT Solutions and Services arena as a Network Engineer, and now, as part of your a natural progression be heading towards the upper echelon Network Specialist platform. To secure this post: You will work with the Network Services Manager to determine and agree business functional and non-functional expectations by working with the IT Business Partners, the business and specifying the external research needed to obtain market information. You will work with 3rd parties and IT and Engineering Teams documenting how technology is designed and deployed for Network Services to improve configurations to improve performance. You will provide technical data for Network Services by defining Service Portfolio and catalogue entries for Technical Products and configuration information to support operations and solutions in consuming the services. You will work with the Network Services Lead & Service Management Team to support the achievement of SLA's and targets. You will coexist with the Operational Teams and 3rd Parties to understand issues, resolve problems and improve performance. You will provide detailed information for management by assisting the Networks Technical Leads with short-term and long-term roadmaps covering all technical aspects of the service, working with Solutions and Partners/3rd Parties to improve detail and costings. Support bringing new services into live by analysing proposed functional/non-functional requirements, developing technical options and recommendations, preparing low level Deployment/Configuration Designs and ongoing operational cost models; establishing time schedules with Operations and partners/3rd parties to implement the required technologies, skills and procedures. Report on Network Services technical costs and impact on TCO costing by reviewing 3rd party support costs, internal delivery and operating costs, anticipating volume changes and cost impact within the teams. Maintain professional and technical knowledge by constantly scanning/reviewing the market, attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Technical Background : Cisco ASA, Cisco Checkpoint, R&S, LAN/WAN R&S, LAN/WAN, Routing & Switching, Juniper, Networks, CCNP, CCDA, ACE, PCNSE VSS, QoS, VPN, MPLS, IPSEC F5, Load Balancing, WAAS, WCCP, VoIP Telephony, Cisco/Avaya Virtualisation, Virtual Networks, Virtual Switching, Virtual Routing. Highly Desirable Certifications: Cisco CCNP, CCDA Palo Alto ACE, PCNSE The successful candidate will secure a role with a forward thinking, dynamic, IT focused global organisation. In return you will receive an excellent salary and benefits package. Call Experis IT today
12/04/2024
Full time
Network Services Technical Specialist - CCNA/CCNP This role requires a mix of technical hands-on and functional hands-off expertise! Performance monitoring, service performance, 3rd party and vendor management, SLA's, service improvement! Supporting Network Operations and Network Services. Technical background - Cisco ASA, Cisco Checkpoint, R&S, LAN/WAN, Routing & Switching, Juniper, Networks, CCNP, CCDA, VSS, Datacentre, QoS, VPN, MPLS, IPSEC, F5, Load Balancing, Palo Alto, PA Series Firewalls, Palo Alto ACE, PCNSE, WAAS, WCCP, VoIP, Telephony, Cisco/Avaya, Virtualisation, Virtual Networks, Virtual Switching, Virtual Routing. To £60,000 + Excellent Benefits + Hybrid Working Birmingham, Solihull, West Midlands FTSE 250 Total IT Solutions Provider and IT outsourcer with their heart in the Birmingham area urgently require a focused, professional and client facing Network Specialist who still has the desire to offer hands-on capability and functional expertise. Ideally, you will have earned your stripes and impressive battle scars in the IT Solutions and Services arena as a Network Engineer, and now, as part of your a natural progression be heading towards the upper echelon Network Specialist platform. To secure this post: You will work with the Network Services Manager to determine and agree business functional and non-functional expectations by working with the IT Business Partners, the business and specifying the external research needed to obtain market information. You will work with 3rd parties and IT and Engineering Teams documenting how technology is designed and deployed for Network Services to improve configurations to improve performance. You will provide technical data for Network Services by defining Service Portfolio and catalogue entries for Technical Products and configuration information to support operations and solutions in consuming the services. You will work with the Network Services Lead & Service Management Team to support the achievement of SLA's and targets. You will coexist with the Operational Teams and 3rd Parties to understand issues, resolve problems and improve performance. You will provide detailed information for management by assisting the Networks Technical Leads with short-term and long-term roadmaps covering all technical aspects of the service, working with Solutions and Partners/3rd Parties to improve detail and costings. Support bringing new services into live by analysing proposed functional/non-functional requirements, developing technical options and recommendations, preparing low level Deployment/Configuration Designs and ongoing operational cost models; establishing time schedules with Operations and partners/3rd parties to implement the required technologies, skills and procedures. Report on Network Services technical costs and impact on TCO costing by reviewing 3rd party support costs, internal delivery and operating costs, anticipating volume changes and cost impact within the teams. Maintain professional and technical knowledge by constantly scanning/reviewing the market, attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Technical Background : Cisco ASA, Cisco Checkpoint, R&S, LAN/WAN R&S, LAN/WAN, Routing & Switching, Juniper, Networks, CCNP, CCDA, ACE, PCNSE VSS, QoS, VPN, MPLS, IPSEC F5, Load Balancing, WAAS, WCCP, VoIP Telephony, Cisco/Avaya Virtualisation, Virtual Networks, Virtual Switching, Virtual Routing. Highly Desirable Certifications: Cisco CCNP, CCDA Palo Alto ACE, PCNSE The successful candidate will secure a role with a forward thinking, dynamic, IT focused global organisation. In return you will receive an excellent salary and benefits package. Call Experis IT today
Our leading client is currently recruiting for a Service Architect/Design Manager to join their expanding technical sales team. As a Service Architect, you'll play a vital role in ensuring their service solutions align with their organisation's Standard Service Offerings and their customers' specific service requirements. The organisation is dedicated to delivering cutting-edge service solutions that exceed customers' expectations, so you'll have a real passion for designing services and driving excellence! Working closely with internal stakeholders and customers, you'll leverage your service management knowledge to oversee service delivery, design, and implementation, ensuring seamless transitions and ongoing support beyond implementation. Role Ensure service solutions align with organisational Standard Service Offerings and customers' service requirements. Support the design and implementation of SLAs to facilitate the continued transition of our products and services to customers. Utilize your strong problem-solving skills to address service-related challenges and provide hands-on support as needed. Interact effectively with internal and external stakeholders at all levels to ensure alignment and satisfaction. Maintain SC clearance or be willing to undergo SC clearance. Possess technical knowledge across various disciplines, including virtualization, security, networking, and cloud services. Stay updated on industry best practices and trends in service architecture and ITIL framework practices. Skills/Experience: Experience in service management, engineering, or delivery roles in a managed services environment. Strong understanding of service architecture, ITIL framework practices, and general business principles. ITIL v4 Foundation and/or TOGAF Excellent communication and relationship-building skills.
12/04/2024
Full time
Our leading client is currently recruiting for a Service Architect/Design Manager to join their expanding technical sales team. As a Service Architect, you'll play a vital role in ensuring their service solutions align with their organisation's Standard Service Offerings and their customers' specific service requirements. The organisation is dedicated to delivering cutting-edge service solutions that exceed customers' expectations, so you'll have a real passion for designing services and driving excellence! Working closely with internal stakeholders and customers, you'll leverage your service management knowledge to oversee service delivery, design, and implementation, ensuring seamless transitions and ongoing support beyond implementation. Role Ensure service solutions align with organisational Standard Service Offerings and customers' service requirements. Support the design and implementation of SLAs to facilitate the continued transition of our products and services to customers. Utilize your strong problem-solving skills to address service-related challenges and provide hands-on support as needed. Interact effectively with internal and external stakeholders at all levels to ensure alignment and satisfaction. Maintain SC clearance or be willing to undergo SC clearance. Possess technical knowledge across various disciplines, including virtualization, security, networking, and cloud services. Stay updated on industry best practices and trends in service architecture and ITIL framework practices. Skills/Experience: Experience in service management, engineering, or delivery roles in a managed services environment. Strong understanding of service architecture, ITIL framework practices, and general business principles. ITIL v4 Foundation and/or TOGAF Excellent communication and relationship-building skills.