Are you passionate about providing top-notch IT support in a dynamic environment? Join my clients team at a leading global manufacturer located in Kidlington. We're seeking a talented IT Support Analyst to provide comprehensive support to our end users and ensure the smooth operation of my clients IT infrastructure. Position: IT Support Analyst Location: Kidlington, United Kingdom Salary: Up to £30,000 per annum Key Responsibilities: Deliver exceptional technical support to end users, resolving hardware, software, and network issues promptly and effectively. Manage and maintain Microsoft 365 suite, including Exchange Online, SharePoint, and Teams, ensuring optimal performance and user satisfaction. Provide support for Windows computer systems and Servers, troubleshooting issues and performing system upgrades and maintenance as needed. Utilize SCCM (System Center Configuration Manager) for software deployment, updates, and patch management across the organization. Collaborate with IT teams and stakeholders to implement and support IT projects, initiatives, and infrastructure improvements. Document support activities, solutions, and procedures to maintain accurate records and facilitate knowledge sharing. Requirements: Proven experience in providing IT support to end users in a professional environment. Strong proficiency in supporting Microsoft 365 applications and services. Expertise in troubleshooting and supporting Windows computer systems and Servers. Familiarity with SCCM for software deployment and management. Excellent communication and interpersonal skills, with the ability to interact effectively with users at all levels of technical expertise. Strong problem-solving abilities and a proactive approach to resolving issues. Relevant certifications (eg, Microsoft Certified: Modern Desktop Administrator Associate) are a plus. Why Join Us: Opportunity to work for a global leader in manufacturing with a commitment to innovation and excellence. Competitive salary and benefits package, including opportunities for career advancement and professional development. Collaborative and inclusive work environment where your contributions are valued and recognized. Access to cutting-edge technologies and ongoing training to enhance your skills and expertise. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
25/04/2024
Full time
Are you passionate about providing top-notch IT support in a dynamic environment? Join my clients team at a leading global manufacturer located in Kidlington. We're seeking a talented IT Support Analyst to provide comprehensive support to our end users and ensure the smooth operation of my clients IT infrastructure. Position: IT Support Analyst Location: Kidlington, United Kingdom Salary: Up to £30,000 per annum Key Responsibilities: Deliver exceptional technical support to end users, resolving hardware, software, and network issues promptly and effectively. Manage and maintain Microsoft 365 suite, including Exchange Online, SharePoint, and Teams, ensuring optimal performance and user satisfaction. Provide support for Windows computer systems and Servers, troubleshooting issues and performing system upgrades and maintenance as needed. Utilize SCCM (System Center Configuration Manager) for software deployment, updates, and patch management across the organization. Collaborate with IT teams and stakeholders to implement and support IT projects, initiatives, and infrastructure improvements. Document support activities, solutions, and procedures to maintain accurate records and facilitate knowledge sharing. Requirements: Proven experience in providing IT support to end users in a professional environment. Strong proficiency in supporting Microsoft 365 applications and services. Expertise in troubleshooting and supporting Windows computer systems and Servers. Familiarity with SCCM for software deployment and management. Excellent communication and interpersonal skills, with the ability to interact effectively with users at all levels of technical expertise. Strong problem-solving abilities and a proactive approach to resolving issues. Relevant certifications (eg, Microsoft Certified: Modern Desktop Administrator Associate) are a plus. Why Join Us: Opportunity to work for a global leader in manufacturing with a commitment to innovation and excellence. Competitive salary and benefits package, including opportunities for career advancement and professional development. Collaborative and inclusive work environment where your contributions are valued and recognized. Access to cutting-edge technologies and ongoing training to enhance your skills and expertise. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Role Title: Data Administrator Duration: 6 months Location: Hybrid - Northampton 2 days a week Rate: £411 per day- Umbrella only Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Role purpose/summary Microsoft Certified SQL Server DBA Manage SQL Server databases through multiple product life cycle environments, from development to mission-critical production systems. Configure and maintain database Servers and processes, including monitoring of system health and performance, to ensure high levels of performance, availability, and security. Apply data modelling techniques to ensure development and implementation support efforts meet integration and performance expectations Independently analyze, solve, and correct issues in Real Time, providing problem resolution end-to-end. Refine and automate regular processes, track issues, and document changes Assist developers with complex query tuning and schema refinement. Provide 24x7 support for critical production systems. Perform scheduled maintenance and support release deployment activities after hours. Share domain and technical expertise, providing technical mentorship and cross-training to other peers and team members. Key Skills/requirements 5+ years MS SQL Server Administration experience required Experience with Performance Tuning and Optimization (PTO), using native monitoring and troubleshooting tools Experience with backups, restores and recovery models Knowledge of High Availability (HA) and Disaster Recovery (DR) options for SQL Server Experience working with Windows server, including Active Directory Excellent written and verbal communication Flexible, team player, "get-it-done" personality Ability to organize and plan work independently Ability to work in a rapidly changing environment Ability to multi-task and context-switch effectively between different activities and teams MCTS, MCITP, and/or MVP certifications a plus All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
25/04/2024
Project-based
Role Title: Data Administrator Duration: 6 months Location: Hybrid - Northampton 2 days a week Rate: £411 per day- Umbrella only Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Role purpose/summary Microsoft Certified SQL Server DBA Manage SQL Server databases through multiple product life cycle environments, from development to mission-critical production systems. Configure and maintain database Servers and processes, including monitoring of system health and performance, to ensure high levels of performance, availability, and security. Apply data modelling techniques to ensure development and implementation support efforts meet integration and performance expectations Independently analyze, solve, and correct issues in Real Time, providing problem resolution end-to-end. Refine and automate regular processes, track issues, and document changes Assist developers with complex query tuning and schema refinement. Provide 24x7 support for critical production systems. Perform scheduled maintenance and support release deployment activities after hours. Share domain and technical expertise, providing technical mentorship and cross-training to other peers and team members. Key Skills/requirements 5+ years MS SQL Server Administration experience required Experience with Performance Tuning and Optimization (PTO), using native monitoring and troubleshooting tools Experience with backups, restores and recovery models Knowledge of High Availability (HA) and Disaster Recovery (DR) options for SQL Server Experience working with Windows server, including Active Directory Excellent written and verbal communication Flexible, team player, "get-it-done" personality Ability to organize and plan work independently Ability to work in a rapidly changing environment Ability to multi-task and context-switch effectively between different activities and teams MCTS, MCITP, and/or MVP certifications a plus All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Our client is looking for a skilled and enthusiastic network engineer to join their team based around Glasgow. The ideal candidate will have a strong grasp of the requirements below. If you feel that you are capable, I would love to hear from you and discuss the position in full. Duties and Responsibilities Design, implement, configure and manage the organisation's network infrastructure, including LANs, WANs, VPNs, Routers, Switches, Firewalls, and wireless access points. Identify and address issues to ensure high availability, reliability, and optimal performance. Deploy and maintain the systems' infrastructure, including Servers, storage solutions, operating systems, virtualisation platforms and cloud services. Manage network and systems capacity planning to accommodate growth and changing computing requirements. Collaborate with IT teams worldwide to develop integrated network and systems solutions aligned with business objectives and technology standards. Perform regular security assessments and audits to identify vulnerabilities and implement necessary patches, updates, and security protocols. Design, implement and maintain disaster recovery and business continuity plans. Provide technical support to end-users and other IT teams, addressing network and systems-related incidents and challenges. Document network and systems configurations, procedures, and troubleshooting guides to facilitate knowledge sharing and training. Stay informed about emerging technologies, industry trends, and best practices in networking and systems engineering. Automate network and systems tasks using Scripting languages and configuration management tools. Work with vendors and service providers for procurement, maintenance, and support of network and systems equipment and software. Install hardware for systems and users, as required. Packaging and deployment of applications and software updates. Identify, propose, contribute and manage IT projects for continuous improvement. Qualifications, Knowledge & Skills Bachelor's degree in Computer Science, Information Technology, or related field; or relevant work experience for a minimum of five years. Proven experience as a Network Engineer/Administrator, Systems Engineer/Administrator, or similar role, demonstrating proficiency in both networking and systems administration. Strong understanding of network protocols, routing, switching, and network security practices. Familiarity with various operating systems, including Windows and VMWare ESXi and experience in system administration. Proficiency in configuring and managing virtualisation platforms such as VMware. Scripting skills (eg, PowerShell) for network and systems automation and optimisation. Knowledge of hardware components, server architecture, and storage systems (SANs). Familiarity with security tools, encryption, certificates, PKI, authentication, and patch management for both networks and systems. Excellent communication skills to collaborate effectively with technical and non-technical teams. Strong problem-solving abilities for diagnosing and resolving complex network and systems issues. Ability to manage multiple tasks, projects, and priorities while adhering to deadlines. Main benefits: Salary Life Assurance x 4 times annual salary Critical Illness x 2 times annual salary Westfield Health Cover - CashPlan and Hospital Plan Personal Private Pension (currently Scottish Widows). Salary Exchange. 5% company contribution 34 day holiday (includes public holidays) Contribution to fitness club or classes Please send a copy of your CV for more information and to discuss your suitability. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
25/04/2024
Full time
Our client is looking for a skilled and enthusiastic network engineer to join their team based around Glasgow. The ideal candidate will have a strong grasp of the requirements below. If you feel that you are capable, I would love to hear from you and discuss the position in full. Duties and Responsibilities Design, implement, configure and manage the organisation's network infrastructure, including LANs, WANs, VPNs, Routers, Switches, Firewalls, and wireless access points. Identify and address issues to ensure high availability, reliability, and optimal performance. Deploy and maintain the systems' infrastructure, including Servers, storage solutions, operating systems, virtualisation platforms and cloud services. Manage network and systems capacity planning to accommodate growth and changing computing requirements. Collaborate with IT teams worldwide to develop integrated network and systems solutions aligned with business objectives and technology standards. Perform regular security assessments and audits to identify vulnerabilities and implement necessary patches, updates, and security protocols. Design, implement and maintain disaster recovery and business continuity plans. Provide technical support to end-users and other IT teams, addressing network and systems-related incidents and challenges. Document network and systems configurations, procedures, and troubleshooting guides to facilitate knowledge sharing and training. Stay informed about emerging technologies, industry trends, and best practices in networking and systems engineering. Automate network and systems tasks using Scripting languages and configuration management tools. Work with vendors and service providers for procurement, maintenance, and support of network and systems equipment and software. Install hardware for systems and users, as required. Packaging and deployment of applications and software updates. Identify, propose, contribute and manage IT projects for continuous improvement. Qualifications, Knowledge & Skills Bachelor's degree in Computer Science, Information Technology, or related field; or relevant work experience for a minimum of five years. Proven experience as a Network Engineer/Administrator, Systems Engineer/Administrator, or similar role, demonstrating proficiency in both networking and systems administration. Strong understanding of network protocols, routing, switching, and network security practices. Familiarity with various operating systems, including Windows and VMWare ESXi and experience in system administration. Proficiency in configuring and managing virtualisation platforms such as VMware. Scripting skills (eg, PowerShell) for network and systems automation and optimisation. Knowledge of hardware components, server architecture, and storage systems (SANs). Familiarity with security tools, encryption, certificates, PKI, authentication, and patch management for both networks and systems. Excellent communication skills to collaborate effectively with technical and non-technical teams. Strong problem-solving abilities for diagnosing and resolving complex network and systems issues. Ability to manage multiple tasks, projects, and priorities while adhering to deadlines. Main benefits: Salary Life Assurance x 4 times annual salary Critical Illness x 2 times annual salary Westfield Health Cover - CashPlan and Hospital Plan Personal Private Pension (currently Scottish Widows). Salary Exchange. 5% company contribution 34 day holiday (includes public holidays) Contribution to fitness club or classes Please send a copy of your CV for more information and to discuss your suitability. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
System Administrator - Confluence/Jira Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote Qualifications Bachelor's Degree 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience maintaining cloud platform technologies. 3+ years of experience in administration and implementation of Atlassian products Confluence and Jira Experience with Windows technologies. Experience with Agile/Scrum or DevOps methodologies. Experience working in Financial Services or otherwise regulated environment. Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools. Responsibilities Provide technical leadership for planning, designing, installing, testing, and implementing solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Ensure best practice adherence for core system development, security, tuning and performance. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration.
24/04/2024
Full time
System Administrator - Confluence/Jira Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote Qualifications Bachelor's Degree 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience maintaining cloud platform technologies. 3+ years of experience in administration and implementation of Atlassian products Confluence and Jira Experience with Windows technologies. Experience with Agile/Scrum or DevOps methodologies. Experience working in Financial Services or otherwise regulated environment. Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools. Responsibilities Provide technical leadership for planning, designing, installing, testing, and implementing solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Ensure best practice adherence for core system development, security, tuning and performance. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration.
System Administrator - Confluence/Jira Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote Qualifications Bachelor's Degree 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience maintaining cloud platform technologies. 3+ years of experience in administration and implementation of Atlassian products Confluence and Jira Experience with Windows technologies. Experience with Agile/Scrum or DevOps methodologies. Experience working in Financial Services or otherwise regulated environment. Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools. Responsibilities Provide technical leadership for planning, designing, installing, testing, and implementing solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Ensure best practice adherence for core system development, security, tuning and performance. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration.
24/04/2024
Full time
System Administrator - Confluence/Jira Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote Qualifications Bachelor's Degree 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience maintaining cloud platform technologies. 3+ years of experience in administration and implementation of Atlassian products Confluence and Jira Experience with Windows technologies. Experience with Agile/Scrum or DevOps methodologies. Experience working in Financial Services or otherwise regulated environment. Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools. Responsibilities Provide technical leadership for planning, designing, installing, testing, and implementing solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Ensure best practice adherence for core system development, security, tuning and performance. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration.
New contract demand for a ServiceNow Developer on an initial 6 month contract. The role can be fully remote but the preference would be to occasional go to an office once per week in either Edinburgh or London as that is where the team is split. The role is needed due to the increased demand on the ServiceNow platform and project requests coming through. We are specifically looking for strong skills across the ITOM and ServiceNow module suite as they are currently looking to implement and make better use of the Project Portfolio Management (PPM) module. In terms of top skills; 3+ years of ServiceNow Development experience as a minimum within enterprise level environments (1000+ users) Any ServiceNow certifications are well received such as Systems Administrator or Application Developer Prior experience in Project Portfolio Management (PPM) module, resource management and demand management This role will be INSIDE IR35. To find out more information on the role above, please apply within! Job Title: ServiceNow Developer Location: Edinburgh, UK Job Type: Contract Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
24/04/2024
Project-based
New contract demand for a ServiceNow Developer on an initial 6 month contract. The role can be fully remote but the preference would be to occasional go to an office once per week in either Edinburgh or London as that is where the team is split. The role is needed due to the increased demand on the ServiceNow platform and project requests coming through. We are specifically looking for strong skills across the ITOM and ServiceNow module suite as they are currently looking to implement and make better use of the Project Portfolio Management (PPM) module. In terms of top skills; 3+ years of ServiceNow Development experience as a minimum within enterprise level environments (1000+ users) Any ServiceNow certifications are well received such as Systems Administrator or Application Developer Prior experience in Project Portfolio Management (PPM) module, resource management and demand management This role will be INSIDE IR35. To find out more information on the role above, please apply within! Job Title: ServiceNow Developer Location: Edinburgh, UK Job Type: Contract Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
iO associates have patterned with a leading multinational aerospace corporation that designs, manufactures, and sells aircraft, helicopters, satellites, and defense systems. With a rich history spanning decades, it is known for innovative technologies and commitment to sustainability in aviation. Its global presence and diverse product portfolio make it a key player in the aerospace industry, driving advancements in air travel and shaping its future. You will be responsible support the UK HR team in day-to-day activities, collaborating closely with HR Management, Business Partners, and Talent Acquisition Partners. Manage diaries, emails, travel, and expenses proactively for the Head of HR, ensuring seamless organization and efficiency. Job Title: HR Administrator/Executive Assistant Location: Monday to Friday days - core hours 37 per week Remote working available 3 days on site, 2 days remote Duration: 12 Months Responsibilities: Provide HR administrative, operational, and project support to HR Business Partners & UK HR Manage and prioritize the diary of the Head of HR, coordinating meetings, appointments, and travel. Support onboarding, induction, exit, and overseas deployment processes. Provide day-to-day time, attendance, and payroll support. Assist in Disciplinary & Grievance processes as required. Manage visitor process, room booking, and hospitality. Assist in creating and running HR events and processes. Perform ad hoc data management and analysis, such as file archiving, audits, surveys, and reports. Organize the Long Service Award process. Qualifications Highly organized with exceptional time management skills Excellent organizational and communication skills with strong attention to detail Proficient in Google Workspace or demonstrate adaptability to learn. Ability to remain calm under pressure and deal with sensitive/HR confidential topics. Proactive and adaptable, ready to tackle new challenges and support team needs. If this role aligns with your career aspirations, we invite you to take the next step and apply for this job. Please email or call.
23/04/2024
Project-based
iO associates have patterned with a leading multinational aerospace corporation that designs, manufactures, and sells aircraft, helicopters, satellites, and defense systems. With a rich history spanning decades, it is known for innovative technologies and commitment to sustainability in aviation. Its global presence and diverse product portfolio make it a key player in the aerospace industry, driving advancements in air travel and shaping its future. You will be responsible support the UK HR team in day-to-day activities, collaborating closely with HR Management, Business Partners, and Talent Acquisition Partners. Manage diaries, emails, travel, and expenses proactively for the Head of HR, ensuring seamless organization and efficiency. Job Title: HR Administrator/Executive Assistant Location: Monday to Friday days - core hours 37 per week Remote working available 3 days on site, 2 days remote Duration: 12 Months Responsibilities: Provide HR administrative, operational, and project support to HR Business Partners & UK HR Manage and prioritize the diary of the Head of HR, coordinating meetings, appointments, and travel. Support onboarding, induction, exit, and overseas deployment processes. Provide day-to-day time, attendance, and payroll support. Assist in Disciplinary & Grievance processes as required. Manage visitor process, room booking, and hospitality. Assist in creating and running HR events and processes. Perform ad hoc data management and analysis, such as file archiving, audits, surveys, and reports. Organize the Long Service Award process. Qualifications Highly organized with exceptional time management skills Excellent organizational and communication skills with strong attention to detail Proficient in Google Workspace or demonstrate adaptability to learn. Ability to remain calm under pressure and deal with sensitive/HR confidential topics. Proactive and adaptable, ready to tackle new challenges and support team needs. If this role aligns with your career aspirations, we invite you to take the next step and apply for this job. Please email or call.
Title: ServiceNow Senior Administrator/Developer Salary: National - ranging from £49,700 - £70,000 and London from £53,300 - £80,000 per annum Location: London, Leeds, Edinburgh SC Clearance: The successful candidate will hold or will be required to obtain Security Clearance (SC) level vetting. Would you like an opportunity to be at the forefront of our ambition to be a data and technology-driven regulator of the future? The team/department The ServiceNow Senior Administrator/Developer will be working within the ERP Product Group DevOps team within our Data Tech & Innovation division. The role will be collaborating with the ERP Product Group and key business owners and SMEs within the team. You will play the role of a senior developer in a team delivering improvements to our existing ServiceNow instance and business-as-usual operations. Additionally, the identification of new opportunities for leveraging the functionality offered in the latest versions of ServiceNow. What you will be doing . You will administer, configuring, customising, and integrating the platform while working in a DevOps operating model to ensure the instance is upgraded following the ServiceNow cadence and FCA roadmap . Supply creative solutions for customer requirements utilising the technology stack available within ServiceNow including JavaScript, Flows, Integration Hub and Workflows following the ServiceNow and ITIL best practices . Guiding other members in an Agile team with a strong focus on continuously delivering value to the customers while making sure that the Sprint goals and Product goals are achieved and is adhering to the Product roadmap . Create and maintain documentation where necessary whilst mentoring the team . Participating in technical discussions with stakeholders alongside the Product owner and Technical Architects to develop and grasp the context of the requirements before implementing them . Provide BAU guidance for the platform alongside other team members in production releases. What you will get from the role . Exposure and a chance to upskill in various modules of ServiceNow including ITSM Pro, HR, SIR, Vulnerability Response, SecOps and ITOM discovery . Work in a fun and friendly agile team who are passionate about making a difference . An inclusive and diverse environment with opportunities to join the staff networks. Our competitive flexible benefits scheme gives you the opportunity to create a personalised benefits package, tailored to suit your life cycle. You can use this allowance to purchase additional benefits such as dental or cycle to work or you have the option top up your base salary by taking this as cash. Core benefits that you will receive as standard are: . 25 days holiday per year plus bank holidays . Private healthcare with Bupa . A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age - up to 12% a month once you reach age 35) . Life assurance of eight times your basic salary . Income protection We support hybrid working which means you will be able to work from home up to 60% of the time over a month with the remainder of your time in one of our three office locations. The skills and experience you'll have Minimum We are a signatory to the Government's Disability Confident scheme. This means that we will offer an interview to disabled candidates entering under the scheme, should they meet the minimum criteria for a role. . Proven experience in ServiceNow Administration and Development . Certified as a ServiceNow System Administrator . ITIL V3/V4 Foundation accreditation Essential . Excellent command on the platform basics including ACLs, UI policies, Client scripts, UI actions, Business rules, Workflows, Flow Designer, Mid Server configuration and ServiceNow best practices . Strong experience in designing, building, and implementing solutions for the following modules: ITSM, CMDB, ITOM, HRSD, SIR and SecOps . Competent in various integration methods such as Data source, REST/SOAP APIs and Integration hub . Good knowledge of OOTB capabilities of ServiceNow and a hunger to keep yourself up to date with the developments in the ServiceNow world . Identify and implement the right solution using your knowledge of the capabilities of the platform . Ability to forge and maintain strong relationship with team members and stakeholders About the FCA The FCA regulates the conduct of 50,000 firms in the UK to ensure our financial markets are honest, fair and competitive. We do this to make sure markets work well for individuals, businesses and the economy as a whole. For more information on what we do, our three-year strategy can be found here. The FCA's Values & Diversity Our ambition is to cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation - one that makes better decisions, drives innovation, and delivers better regulation. If you are someone who is seeking that next challenge, and you have the experience and skills required, then please send me your CV. Our Recruitment Delivery Team are committed to offering an inclusive recruitment experience to all candidates. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to let me know by emailing
23/04/2024
Full time
Title: ServiceNow Senior Administrator/Developer Salary: National - ranging from £49,700 - £70,000 and London from £53,300 - £80,000 per annum Location: London, Leeds, Edinburgh SC Clearance: The successful candidate will hold or will be required to obtain Security Clearance (SC) level vetting. Would you like an opportunity to be at the forefront of our ambition to be a data and technology-driven regulator of the future? The team/department The ServiceNow Senior Administrator/Developer will be working within the ERP Product Group DevOps team within our Data Tech & Innovation division. The role will be collaborating with the ERP Product Group and key business owners and SMEs within the team. You will play the role of a senior developer in a team delivering improvements to our existing ServiceNow instance and business-as-usual operations. Additionally, the identification of new opportunities for leveraging the functionality offered in the latest versions of ServiceNow. What you will be doing . You will administer, configuring, customising, and integrating the platform while working in a DevOps operating model to ensure the instance is upgraded following the ServiceNow cadence and FCA roadmap . Supply creative solutions for customer requirements utilising the technology stack available within ServiceNow including JavaScript, Flows, Integration Hub and Workflows following the ServiceNow and ITIL best practices . Guiding other members in an Agile team with a strong focus on continuously delivering value to the customers while making sure that the Sprint goals and Product goals are achieved and is adhering to the Product roadmap . Create and maintain documentation where necessary whilst mentoring the team . Participating in technical discussions with stakeholders alongside the Product owner and Technical Architects to develop and grasp the context of the requirements before implementing them . Provide BAU guidance for the platform alongside other team members in production releases. What you will get from the role . Exposure and a chance to upskill in various modules of ServiceNow including ITSM Pro, HR, SIR, Vulnerability Response, SecOps and ITOM discovery . Work in a fun and friendly agile team who are passionate about making a difference . An inclusive and diverse environment with opportunities to join the staff networks. Our competitive flexible benefits scheme gives you the opportunity to create a personalised benefits package, tailored to suit your life cycle. You can use this allowance to purchase additional benefits such as dental or cycle to work or you have the option top up your base salary by taking this as cash. Core benefits that you will receive as standard are: . 25 days holiday per year plus bank holidays . Private healthcare with Bupa . A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age - up to 12% a month once you reach age 35) . Life assurance of eight times your basic salary . Income protection We support hybrid working which means you will be able to work from home up to 60% of the time over a month with the remainder of your time in one of our three office locations. The skills and experience you'll have Minimum We are a signatory to the Government's Disability Confident scheme. This means that we will offer an interview to disabled candidates entering under the scheme, should they meet the minimum criteria for a role. . Proven experience in ServiceNow Administration and Development . Certified as a ServiceNow System Administrator . ITIL V3/V4 Foundation accreditation Essential . Excellent command on the platform basics including ACLs, UI policies, Client scripts, UI actions, Business rules, Workflows, Flow Designer, Mid Server configuration and ServiceNow best practices . Strong experience in designing, building, and implementing solutions for the following modules: ITSM, CMDB, ITOM, HRSD, SIR and SecOps . Competent in various integration methods such as Data source, REST/SOAP APIs and Integration hub . Good knowledge of OOTB capabilities of ServiceNow and a hunger to keep yourself up to date with the developments in the ServiceNow world . Identify and implement the right solution using your knowledge of the capabilities of the platform . Ability to forge and maintain strong relationship with team members and stakeholders About the FCA The FCA regulates the conduct of 50,000 firms in the UK to ensure our financial markets are honest, fair and competitive. We do this to make sure markets work well for individuals, businesses and the economy as a whole. For more information on what we do, our three-year strategy can be found here. The FCA's Values & Diversity Our ambition is to cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation - one that makes better decisions, drives innovation, and delivers better regulation. If you are someone who is seeking that next challenge, and you have the experience and skills required, then please send me your CV. Our Recruitment Delivery Team are committed to offering an inclusive recruitment experience to all candidates. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to let me know by emailing
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd/3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: 2nd Line/3rd IT Support Engineer Keswick, Lake District Office Based/Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, Servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd/3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of Servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks/backup solutions including cloud solutions when required. + Managing support tickets for our client base via telephone, remote and on-site methods. + Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience. + Demonstrable troubleshooting skills that range from user desktop support to server and cloud services. + Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory. + Desktop support including email clients, and Internet connection troubleshooting. + Office software, printer installations, and general problem diagnostics procedures. + Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms. + Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures. + Fundamental knowledge of IP Networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage/Ninja RMM. + Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc. + Wi-Fi networks including point-to-point Wi-Fi links. + VoIP telecommunications exposure. + Knowledge of IP Networks. + Knowledge of one of the mainstream Firewall/networking brands - Draytek, Sophos, HP, Ubiquiti, Cisco. + Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills. + Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards. + Capability to autonomously self-assign workloads and schedule others as part of the team. + Well-presented alongside good written and verbal English skills. + Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience/Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
23/04/2024
Full time
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd/3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: 2nd Line/3rd IT Support Engineer Keswick, Lake District Office Based/Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, Servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd/3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of Servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks/backup solutions including cloud solutions when required. + Managing support tickets for our client base via telephone, remote and on-site methods. + Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience. + Demonstrable troubleshooting skills that range from user desktop support to server and cloud services. + Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory. + Desktop support including email clients, and Internet connection troubleshooting. + Office software, printer installations, and general problem diagnostics procedures. + Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms. + Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures. + Fundamental knowledge of IP Networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage/Ninja RMM. + Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc. + Wi-Fi networks including point-to-point Wi-Fi links. + VoIP telecommunications exposure. + Knowledge of IP Networks. + Knowledge of one of the mainstream Firewall/networking brands - Draytek, Sophos, HP, Ubiquiti, Cisco. + Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills. + Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards. + Capability to autonomously self-assign workloads and schedule others as part of the team. + Well-presented alongside good written and verbal English skills. + Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience/Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Financial Institution is currently seeking a Atlassian SaaS Platform Administrator. Candidate will coach others through education of platform development best practice. The Software Engineer must have a background in SaaS/Low-Code implementation, system administration and can help others to contribute to platform improvements. Responsibilities: Provide technical leadership for planning, designing, installing, testing, and implementing solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Ensure best practice adherence for core system development, security, tuning and performance. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration. Overall ownership of solution implementation and working with the team to ensure quality solutions that provide delightful experiences. Ensure systems and process compliance to regulatory and organizational requirements. Ability to stay on top of industry trends and best practices and propose process and tool changes to take advantage of new developments in the industry. Qualifications: [Required] 5+ years of working experience in IT. [Required] 3+ years of experience in implementing Atlassian products. [Required] Experience with RESTful APIs, JSON, and XML. [Required] Experience with Agile/Scrum or DevOps methodologies. [Preferred] Experience working in Financial Services or otherwise regulated environment. [Preferred] Experience working with SharePoint. [Preferred] Experience with SQL, Python, PowerShell, or other Scripting languages [Preferred] Experience with System and Data Architecture [Preferred] Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools Technical Skills: Problem-solving skills and solution-oriented attitude. Requires a complete understanding of the system development life cycle. Highly motivated to learn new things and motivated by challenges. Using analysis and critical thinking skills to determine and assess the needs of the user and then create software to meet the requirements. Proactive attitude in automating processes as much as possible. Ability to understand the strategic goals of the platforms we support and evaluate customer requests in that context. Providing clear instructions to the project team, clearly explaining how the software works to the customer and being available to answer any questions that may arise using exceptional communication skills. Working well with others on the team using effective interpersonal skills. Being able to efficiently identify and resolve issues that arise during the design, testing and maintenance processes using problem-solving skills. Experience: Bachelors degree in a STEM field preferred, 4 years of additional related work experience may be substituted for degree. 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience developing and maintaining cloud platform technologies. Certifications in Atlassian products are preferred. Low code/COTS implementation certifications are desired.
22/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Financial Institution is currently seeking a Atlassian SaaS Platform Administrator. Candidate will coach others through education of platform development best practice. The Software Engineer must have a background in SaaS/Low-Code implementation, system administration and can help others to contribute to platform improvements. Responsibilities: Provide technical leadership for planning, designing, installing, testing, and implementing solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Ensure best practice adherence for core system development, security, tuning and performance. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration. Overall ownership of solution implementation and working with the team to ensure quality solutions that provide delightful experiences. Ensure systems and process compliance to regulatory and organizational requirements. Ability to stay on top of industry trends and best practices and propose process and tool changes to take advantage of new developments in the industry. Qualifications: [Required] 5+ years of working experience in IT. [Required] 3+ years of experience in implementing Atlassian products. [Required] Experience with RESTful APIs, JSON, and XML. [Required] Experience with Agile/Scrum or DevOps methodologies. [Preferred] Experience working in Financial Services or otherwise regulated environment. [Preferred] Experience working with SharePoint. [Preferred] Experience with SQL, Python, PowerShell, or other Scripting languages [Preferred] Experience with System and Data Architecture [Preferred] Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools Technical Skills: Problem-solving skills and solution-oriented attitude. Requires a complete understanding of the system development life cycle. Highly motivated to learn new things and motivated by challenges. Using analysis and critical thinking skills to determine and assess the needs of the user and then create software to meet the requirements. Proactive attitude in automating processes as much as possible. Ability to understand the strategic goals of the platforms we support and evaluate customer requests in that context. Providing clear instructions to the project team, clearly explaining how the software works to the customer and being available to answer any questions that may arise using exceptional communication skills. Working well with others on the team using effective interpersonal skills. Being able to efficiently identify and resolve issues that arise during the design, testing and maintenance processes using problem-solving skills. Experience: Bachelors degree in a STEM field preferred, 4 years of additional related work experience may be substituted for degree. 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience developing and maintaining cloud platform technologies. Certifications in Atlassian products are preferred. Low code/COTS implementation certifications are desired.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Financial Institution is currently seeking a Atlassian SaaS Platform Administrator Candidate will coach others through education of platform development best practice. The Software Engineer must have a background in SaaS/Low-Code implementation, system administration and can help others to contribute to platform improvements. Responsibilities: Provide technical leadership for planning, designing, installing, testing, and implementing solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Ensure best practice adherence for core system development, security, tuning and performance. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration. Overall ownership of solution implementation and working with the team to ensure quality solutions that provide delightful experiences. Ensure systems and process compliance to regulatory and organizational requirements. Ability to stay on top of industry trends and best practices and propose process and tool changes to take advantage of new developments in the industry. Qualifications: [Required] 5+ years of working experience in IT. [Required] 3+ years of experience in implementing Atlassian products. [Required] Experience with RESTful APIs, JSON, and XML. [Required] Experience with Agile/Scrum or DevOps methodologies. [Preferred] Experience working in Financial Services or otherwise regulated environment. [Preferred] Experience working with SharePoint. [Preferred] Experience with SQL, Python, PowerShell, or other Scripting languages [Preferred] Experience with System and Data Architecture [Preferred] Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools Technical Skills: Problem-solving skills and solution-oriented attitude. Requires a complete understanding of the system development life cycle. Highly motivated to learn new things and motivated by challenges. Using analysis and critical thinking skills to determine and assess the needs of the user and then create software to meet the requirements. Proactive attitude in automating processes as much as possible. Ability to understand the strategic goals of the platforms we support and evaluate customer requests in that context. Providing clear instructions to the project team, clearly explaining how the software works to the customer and being available to answer any questions that may arise using exceptional communication skills. Working well with others on the team using effective interpersonal skills. Being able to efficiently identify and resolve issues that arise during the design, testing and maintenance processes using problem-solving skills. Experience: Bachelors degree in a STEM field preferred, 4 years of additional related work experience may be substituted for degree. 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience developing and maintaining cloud platform technologies. Certifications in Atlassian products are preferred. Low code/COTS implementation certifications are desired.
22/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Financial Institution is currently seeking a Atlassian SaaS Platform Administrator Candidate will coach others through education of platform development best practice. The Software Engineer must have a background in SaaS/Low-Code implementation, system administration and can help others to contribute to platform improvements. Responsibilities: Provide technical leadership for planning, designing, installing, testing, and implementing solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Ensure best practice adherence for core system development, security, tuning and performance. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration. Overall ownership of solution implementation and working with the team to ensure quality solutions that provide delightful experiences. Ensure systems and process compliance to regulatory and organizational requirements. Ability to stay on top of industry trends and best practices and propose process and tool changes to take advantage of new developments in the industry. Qualifications: [Required] 5+ years of working experience in IT. [Required] 3+ years of experience in implementing Atlassian products. [Required] Experience with RESTful APIs, JSON, and XML. [Required] Experience with Agile/Scrum or DevOps methodologies. [Preferred] Experience working in Financial Services or otherwise regulated environment. [Preferred] Experience working with SharePoint. [Preferred] Experience with SQL, Python, PowerShell, or other Scripting languages [Preferred] Experience with System and Data Architecture [Preferred] Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools Technical Skills: Problem-solving skills and solution-oriented attitude. Requires a complete understanding of the system development life cycle. Highly motivated to learn new things and motivated by challenges. Using analysis and critical thinking skills to determine and assess the needs of the user and then create software to meet the requirements. Proactive attitude in automating processes as much as possible. Ability to understand the strategic goals of the platforms we support and evaluate customer requests in that context. Providing clear instructions to the project team, clearly explaining how the software works to the customer and being available to answer any questions that may arise using exceptional communication skills. Working well with others on the team using effective interpersonal skills. Being able to efficiently identify and resolve issues that arise during the design, testing and maintenance processes using problem-solving skills. Experience: Bachelors degree in a STEM field preferred, 4 years of additional related work experience may be substituted for degree. 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience developing and maintaining cloud platform technologies. Certifications in Atlassian products are preferred. Low code/COTS implementation certifications are desired.
iTrent System Administrator - Remote - £190 per day (inside IR35) Our client requires the skills and knowledge of an experienced iTrent Systems Administrator for a 16 week contract. The successful candidate will support the Development Officer to develop, test and maintain all HR and OD systems in accordance with requirements, ensuring systems support the team to deliver an effective, high quality and professional service. You will also assist with the integration of new and existing systems, deliver training to systems' users, and provide management information from system. Background required: iTrent experience is essential. Implementation experience to iTrent from another payroll provider is essential. HR/Payroll System Administration and Security set up experience is essential. Demonstrable Business Objects skills, to write complex data reports. This role can be home based, however, candidates must be based in the UK. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
22/04/2024
Project-based
iTrent System Administrator - Remote - £190 per day (inside IR35) Our client requires the skills and knowledge of an experienced iTrent Systems Administrator for a 16 week contract. The successful candidate will support the Development Officer to develop, test and maintain all HR and OD systems in accordance with requirements, ensuring systems support the team to deliver an effective, high quality and professional service. You will also assist with the integration of new and existing systems, deliver training to systems' users, and provide management information from system. Background required: iTrent experience is essential. Implementation experience to iTrent from another payroll provider is essential. HR/Payroll System Administration and Security set up experience is essential. Demonstrable Business Objects skills, to write complex data reports. This role can be home based, however, candidates must be based in the UK. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
*Role can be Remote. This is a 3rd shift role, 11:00pm-7:30am, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a ITIL Production Server Operations Administrator. Candidate will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release Management, Platform Services, Storage, Unix, Networking, Business Operations, Change/Problem/Incident Management. The primary focus of this role is to ensure that Production runs as efficiently as possible by being an evangelist for Continues Improvement (CI), and being a technical liaison to teams to ensure that operational readiness best practices are being adhered to. Responsibilities: Focus on shifting the overall operational posture from re-active to pro-active Analyze and report upon Production performance CI opportunities Analyze and report upon Production capacity CI opportunities Analyze and report upon Production critical-path processing CI opportunities Stand-up SWATs if when needed to drive resolution of ongoing Production issues Identifies and diagnoses complex problems and factors affecting Production performance Troubleshoot hardware and software problems, take appropriate corrective actions and/or interact with IT-staff/vendors in performing complex testing, support, and troubleshooting functions Move between tactical & strategic (ie. Forecast system demands and recommend upgrades, expansions and reconfigurations if/when needed) Consult & evangelize for operational best practices Collaborate across domains (ie. network, DB etc) to assist with application tuning Adhere to any/all Production security requirements and best practices Adhere to, and advocate for, all ITIL processes (ie. Incident, Problem, & Change) Actively participate in Incident, Problem & Change as a shepherd for all things Production Analyze repeating alerts to pro-actively identify environmental issues Surface any/all environmental & operational risks identified Evangelize for repeatable automated processes that can be scaled Prioritizes and align efforts to Production availability requirements and business priorities After hours, weekend work may be required during off hours maintenance windows. Qualifications: [Required] Working knowledge of ITIL principles [Required] Understands technical monitoring and metrics [Required] Sophisticated understanding of enterprising technology [Required] Mature understanding of the relationship between software and hardware [Required] Knowledge of Clearing and Finance industry [Required] Knowledge of Application life cycle and deployment [Required] Problem/Incident management experience [Required] Bachelors degree in Computer Science, Telecommunications or a related discipline [Required] 5+ years experience production systems operations or an equivalent combination of education and work experience [Required] The qualified candidate demonstrates a strong ability to multi-task in an environment of constantly changing priorities
19/04/2024
Full time
*Role can be Remote. This is a 3rd shift role, 11:00pm-7:30am, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a ITIL Production Server Operations Administrator. Candidate will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release Management, Platform Services, Storage, Unix, Networking, Business Operations, Change/Problem/Incident Management. The primary focus of this role is to ensure that Production runs as efficiently as possible by being an evangelist for Continues Improvement (CI), and being a technical liaison to teams to ensure that operational readiness best practices are being adhered to. Responsibilities: Focus on shifting the overall operational posture from re-active to pro-active Analyze and report upon Production performance CI opportunities Analyze and report upon Production capacity CI opportunities Analyze and report upon Production critical-path processing CI opportunities Stand-up SWATs if when needed to drive resolution of ongoing Production issues Identifies and diagnoses complex problems and factors affecting Production performance Troubleshoot hardware and software problems, take appropriate corrective actions and/or interact with IT-staff/vendors in performing complex testing, support, and troubleshooting functions Move between tactical & strategic (ie. Forecast system demands and recommend upgrades, expansions and reconfigurations if/when needed) Consult & evangelize for operational best practices Collaborate across domains (ie. network, DB etc) to assist with application tuning Adhere to any/all Production security requirements and best practices Adhere to, and advocate for, all ITIL processes (ie. Incident, Problem, & Change) Actively participate in Incident, Problem & Change as a shepherd for all things Production Analyze repeating alerts to pro-actively identify environmental issues Surface any/all environmental & operational risks identified Evangelize for repeatable automated processes that can be scaled Prioritizes and align efforts to Production availability requirements and business priorities After hours, weekend work may be required during off hours maintenance windows. Qualifications: [Required] Working knowledge of ITIL principles [Required] Understands technical monitoring and metrics [Required] Sophisticated understanding of enterprising technology [Required] Mature understanding of the relationship between software and hardware [Required] Knowledge of Clearing and Finance industry [Required] Knowledge of Application life cycle and deployment [Required] Problem/Incident management experience [Required] Bachelors degree in Computer Science, Telecommunications or a related discipline [Required] 5+ years experience production systems operations or an equivalent combination of education and work experience [Required] The qualified candidate demonstrates a strong ability to multi-task in an environment of constantly changing priorities
Request Technology - Craig Johnson
Chicago, Illinois
*Role can be Remote. This is a 3rd shift role, 11:00pm-7:30am, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a ITIL Production Server Operations Administrator. Candidate will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release Management, Platform Services, Storage, Unix, Networking, Business Operations, Change/Problem/Incident Management. The primary focus of this role is to ensure that Production runs as efficiently as possible by being an evangelist for Continues Improvement (CI), and being a technical liaison to teams to ensure that operational readiness best practices are being adhered to. Responsibilities: Focus on shifting the overall operational posture from re-active to pro-active Analyze and report upon Production performance CI opportunities Analyze and report upon Production capacity CI opportunities Analyze and report upon Production critical-path processing CI opportunities Stand-up SWATs if when needed to drive resolution of ongoing Production issues Identifies and diagnoses complex problems and factors affecting Production performance Troubleshoot hardware and software problems, take appropriate corrective actions and/or interact with IT-staff/vendors in performing complex testing, support, and troubleshooting functions Move between tactical & strategic (ie. Forecast system demands and recommend upgrades, expansions and reconfigurations if/when needed) Consult & evangelize for operational best practices Collaborate across domains (ie. network, DB etc) to assist with application tuning Adhere to any/all Production security requirements and best practices Adhere to, and advocate for, all ITIL processes (ie. Incident, Problem, & Change) Actively participate in Incident, Problem & Change as a shepherd for all things Production Analyze repeating alerts to pro-actively identify environmental issues Surface any/all environmental & operational risks identified Evangelize for repeatable automated processes that can be scaled Prioritizes and align efforts to Production availability requirements and business priorities After hours, weekend work may be required during off hours maintenance windows. Qualifications: [Required] Working knowledge of ITIL principles [Required] Understands technical monitoring and metrics [Required] Sophisticated understanding of enterprising technology [Required] Mature understanding of the relationship between software and hardware [Required] Knowledge of Clearing and Finance industry [Required] Knowledge of Application life cycle and deployment [Required] Problem/Incident management experience [Required] Bachelors degree in Computer Science, Telecommunications or a related discipline [Required] 5+ years experience production systems operations or an equivalent combination of education and work experience [Required] The qualified candidate demonstrates a strong ability to multi-task in an environment of constantly changing priorities
19/04/2024
Full time
*Role can be Remote. This is a 3rd shift role, 11:00pm-7:30am, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a ITIL Production Server Operations Administrator. Candidate will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release Management, Platform Services, Storage, Unix, Networking, Business Operations, Change/Problem/Incident Management. The primary focus of this role is to ensure that Production runs as efficiently as possible by being an evangelist for Continues Improvement (CI), and being a technical liaison to teams to ensure that operational readiness best practices are being adhered to. Responsibilities: Focus on shifting the overall operational posture from re-active to pro-active Analyze and report upon Production performance CI opportunities Analyze and report upon Production capacity CI opportunities Analyze and report upon Production critical-path processing CI opportunities Stand-up SWATs if when needed to drive resolution of ongoing Production issues Identifies and diagnoses complex problems and factors affecting Production performance Troubleshoot hardware and software problems, take appropriate corrective actions and/or interact with IT-staff/vendors in performing complex testing, support, and troubleshooting functions Move between tactical & strategic (ie. Forecast system demands and recommend upgrades, expansions and reconfigurations if/when needed) Consult & evangelize for operational best practices Collaborate across domains (ie. network, DB etc) to assist with application tuning Adhere to any/all Production security requirements and best practices Adhere to, and advocate for, all ITIL processes (ie. Incident, Problem, & Change) Actively participate in Incident, Problem & Change as a shepherd for all things Production Analyze repeating alerts to pro-actively identify environmental issues Surface any/all environmental & operational risks identified Evangelize for repeatable automated processes that can be scaled Prioritizes and align efforts to Production availability requirements and business priorities After hours, weekend work may be required during off hours maintenance windows. Qualifications: [Required] Working knowledge of ITIL principles [Required] Understands technical monitoring and metrics [Required] Sophisticated understanding of enterprising technology [Required] Mature understanding of the relationship between software and hardware [Required] Knowledge of Clearing and Finance industry [Required] Knowledge of Application life cycle and deployment [Required] Problem/Incident management experience [Required] Bachelors degree in Computer Science, Telecommunications or a related discipline [Required] 5+ years experience production systems operations or an equivalent combination of education and work experience [Required] The qualified candidate demonstrates a strong ability to multi-task in an environment of constantly changing priorities
Salesforce Development Manager 2 days per week in the office Salesforce expert needed for a business critical, high availability, highly complex and customised environment - this role needs someone who has been in a technical Salesforce role and is moved into management and leadership - but still loves to be hands on at the higher level. You will have responsibility and accountability for the entire Salesforce ecosystem, which is the foundation of the business across all operational areas, from Contact centre through to Finance. The system will be maintained, supported, enhanced, and improved in accordance with business priorities and industry best practices. Salesforce is key to the company and is used across all areas of the business. You will * Serve as the Subject Matter Expert for all aspects of Salesforce, providing comprehensive knowledge and guidance. * Manage the Technology Roadmap of enhancements and upgrades prioritising changes to the system in line with business priorities. * Provide technical leadership to the Salesforce team, ensuring effective and efficient operations. * Manage the delivery of all technical change, including configuration, custom development, Test and Deploy for Salesforce. * Guide multi-discipline teams, both technical and non-technical, including quality assurance testers, administrators, and developers. * Establish and enforce best practices for Salesforce technical solutions, data management, security, performance and integrations. * Develop enterprise-grade architecture, solutions and processes which truly utilise and realise the value of the platform. * Lead technical design sessions, architecting and documenting solutions aligned with business objectives, while identifying gaps between current and desired end states. * Collaborate with stakeholders to define requirements, deliverables, and set and manage expectations, fostering strong relationships and collaboration. * Your background will of course be Salesforce focussed - experience across complex environments along with excellent stakeholder management skills. More specifically you will have: * Demonstratable experience with multi-cloud Salesforce solutions using the Salesforce product suite, including Sales Cloud, Service Cloud, Pardot, CRMA, Communities, AppExchange, FinancialForce (Now Certinia), CPQ and complementary technologies. * Proven experience in implementing new and optimizing well established Salesforce orgs, demonstrating adaptability and innovation, in-depth understanding * Hands-on Salesforce experience, with 3 years of demonstrated experience as a senior Salesforce Developer/Architect designing and successfully delivering large or transformational outcomes at an enterprise level. * Experience with the Salesforce platform preferably in various industries, with multiple Salesforce certifications Developer/Admin with progress towards Architect certification.
19/04/2024
Full time
Salesforce Development Manager 2 days per week in the office Salesforce expert needed for a business critical, high availability, highly complex and customised environment - this role needs someone who has been in a technical Salesforce role and is moved into management and leadership - but still loves to be hands on at the higher level. You will have responsibility and accountability for the entire Salesforce ecosystem, which is the foundation of the business across all operational areas, from Contact centre through to Finance. The system will be maintained, supported, enhanced, and improved in accordance with business priorities and industry best practices. Salesforce is key to the company and is used across all areas of the business. You will * Serve as the Subject Matter Expert for all aspects of Salesforce, providing comprehensive knowledge and guidance. * Manage the Technology Roadmap of enhancements and upgrades prioritising changes to the system in line with business priorities. * Provide technical leadership to the Salesforce team, ensuring effective and efficient operations. * Manage the delivery of all technical change, including configuration, custom development, Test and Deploy for Salesforce. * Guide multi-discipline teams, both technical and non-technical, including quality assurance testers, administrators, and developers. * Establish and enforce best practices for Salesforce technical solutions, data management, security, performance and integrations. * Develop enterprise-grade architecture, solutions and processes which truly utilise and realise the value of the platform. * Lead technical design sessions, architecting and documenting solutions aligned with business objectives, while identifying gaps between current and desired end states. * Collaborate with stakeholders to define requirements, deliverables, and set and manage expectations, fostering strong relationships and collaboration. * Your background will of course be Salesforce focussed - experience across complex environments along with excellent stakeholder management skills. More specifically you will have: * Demonstratable experience with multi-cloud Salesforce solutions using the Salesforce product suite, including Sales Cloud, Service Cloud, Pardot, CRMA, Communities, AppExchange, FinancialForce (Now Certinia), CPQ and complementary technologies. * Proven experience in implementing new and optimizing well established Salesforce orgs, demonstrating adaptability and innovation, in-depth understanding * Hands-on Salesforce experience, with 3 years of demonstrated experience as a senior Salesforce Developer/Architect designing and successfully delivering large or transformational outcomes at an enterprise level. * Experience with the Salesforce platform preferably in various industries, with multiple Salesforce certifications Developer/Admin with progress towards Architect certification.
NO SPONSORSHIP Microsoft M365 Administrator (MS Teams and SharePoint Online) SALARY: $140k - $165k flex LOCATIONS: Primary: Chicago, IL /Secondary: Dallas/Austin/Houston/Boston/NY/Washington DC/Miami 2 days remote/3 days onsite Looking for a candidate with heavy SharePoint 2019 on premise, SharePoint online, M365 azure MS teams The Application Developer II role is responsible for the administration, support, build, implementation, and troubleshooting of both our SharePoint 2019 On-Premises infrastructure as well as oversight of all Microsoft 365 collaboration application (SharePoint Online, Power Platform, Teams) solutions, with a strong focus on standard operating procedures, communication, and security. SharePoint 2019 On-Premise Farm Management, including assisting in the installation, configuration, upgrade, and maintenance of all existing SharePoint farms. Builds out solutions using proper SDLC procedures Monthly patching, daily monitoring, security compliance, and tier 3 support for tickets. Plans, documents, and implements disaster recovery testing annually. Leverages migration tools and Powershell to promote solution-ready content up to Production and refreshes Production content down to lower level environments. Helps assist and support the migration of SharePoint environments from on-premise to M365 cloud-based tenant as well as other SaaS applications. Works closely with site owners and stakeholders to facilitate any transition of content and solutions, ensuring minimal disruption to business operations. Works with knowledge services, site owners, and business analysts to understand requirements and contribute to developing functional and technical requirements as well as implementation plans. Ensuring sufficient storage space by performing clean-ups and archiving data and logs. Reviewing usage and activity reports and making adjustments to ensure optimized user-experiences. Technologies/Software Strong knowledge of and experience with SharePoint 2019 On-Premise using the Classic Framework. Strong knowledge of Microsoft 365 with specific concentration on SharePoint Online, Microsoft Power Platform, and Microsoft Teams along with other collaboration apps such as Sway, Planner, Stream, and Viva Knowledge of Powershell and SharePoint Management Shell a plus. Ability to participate in all aspects of application SDLC including Agile methodologies with expertise in using Azure Dev Ops and Jira Experience with SharePoint migration and reporting tools such as Sharegate and SharePoint Essentials Toolkit Must participate in daily team scrums and code reviews Must understand Microsoft SQL Server
09/04/2024
Full time
NO SPONSORSHIP Microsoft M365 Administrator (MS Teams and SharePoint Online) SALARY: $140k - $165k flex LOCATIONS: Primary: Chicago, IL /Secondary: Dallas/Austin/Houston/Boston/NY/Washington DC/Miami 2 days remote/3 days onsite Looking for a candidate with heavy SharePoint 2019 on premise, SharePoint online, M365 azure MS teams The Application Developer II role is responsible for the administration, support, build, implementation, and troubleshooting of both our SharePoint 2019 On-Premises infrastructure as well as oversight of all Microsoft 365 collaboration application (SharePoint Online, Power Platform, Teams) solutions, with a strong focus on standard operating procedures, communication, and security. SharePoint 2019 On-Premise Farm Management, including assisting in the installation, configuration, upgrade, and maintenance of all existing SharePoint farms. Builds out solutions using proper SDLC procedures Monthly patching, daily monitoring, security compliance, and tier 3 support for tickets. Plans, documents, and implements disaster recovery testing annually. Leverages migration tools and Powershell to promote solution-ready content up to Production and refreshes Production content down to lower level environments. Helps assist and support the migration of SharePoint environments from on-premise to M365 cloud-based tenant as well as other SaaS applications. Works closely with site owners and stakeholders to facilitate any transition of content and solutions, ensuring minimal disruption to business operations. Works with knowledge services, site owners, and business analysts to understand requirements and contribute to developing functional and technical requirements as well as implementation plans. Ensuring sufficient storage space by performing clean-ups and archiving data and logs. Reviewing usage and activity reports and making adjustments to ensure optimized user-experiences. Technologies/Software Strong knowledge of and experience with SharePoint 2019 On-Premise using the Classic Framework. Strong knowledge of Microsoft 365 with specific concentration on SharePoint Online, Microsoft Power Platform, and Microsoft Teams along with other collaboration apps such as Sway, Planner, Stream, and Viva Knowledge of Powershell and SharePoint Management Shell a plus. Ability to participate in all aspects of application SDLC including Agile methodologies with expertise in using Azure Dev Ops and Jira Experience with SharePoint migration and reporting tools such as Sharegate and SharePoint Essentials Toolkit Must participate in daily team scrums and code reviews Must understand Microsoft SQL Server
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Microsoft M365 SharePoint and Teams Administrator. Candidate will be responsible for the administration, support, build, implementation, and troubleshooting of both our SharePoint 2019 On-Premises infrastructure as well as oversight of all Microsoft 365 collaboration application (SharePoint Online, Power Platform, Teams) solutions, with a strong focus on standard operating procedures, communication, and security. This position is responsible for system solutions through integration of business, functional, and technical IT process methodology. This individual must be able to take high level direction and formulate plans to achieve business goals and align to both company and Microsoft best practices. Plays a key role in the application development life cycle, including analysis, design, configuration and low coding, unit testing, debugging, and documentation. SharePoint solution enhancements are typically focused on the day-to-day business processes supporting legal and administrative staff. Job duties may include, but are not limited to research, evaluation, and recommendations of enabling technologies. Job responsibilities also include providing production support activities during non-business hours. Responsibilities: SharePoint 2019 On-Premise Farm Management, including assisting in the installation, configuration, upgrade, and maintenance of all existing SharePoint farms. Builds out solutions using proper SDLC procedures, starting within a User Acceptance environment, proving out the solution, and then promoting to Production. Monthly patching, daily monitoring, security compliance, and tier 3 support for tickets. Monitors application and environment performance, troubleshoots issues, and assists in optimizing SharePoint application resources. Plans, documents, and implements disaster recovery testing annually. Leverages migration tools and Powershell to promote solution-ready content up to Production and refreshes Production content down to lower level environments. Helps assist and support the migration of SharePoint environments from on-premise to M365 cloud-based tenant as well as other SaaS applications. Works closely with site owners and stakeholders to facilitate any transition of content and solutions, ensuring minimal disruption to business operations. Works with knowledge services, site owners, and business analysts to understand requirements and contribute to developing functional and technical requirements as well as implementation plans. Ensuring sufficient storage space by performing clean-ups and archiving data and logs. Reviewing usage and activity reports and making adjustments to ensure optimized user-experiences. Contributes to the development and upkeep of training materials and documentation. Identifies opportunities for process efficiencies through automated workflows & updated operating procedures and runbooks. Handles rotational on-call responsibilities for proper escalation of priority incidents and maintains ownership until either resolved or effectively transitioned to the correct technical owner. Develops and maintain application security, design, and documentation according to legal compliance requirements. Maintains up-to-date awareness of current and future directions of business industry and associated technologies. Ability to solicit input from internal and external sources, including the ability to investigate, weigh best practices, and analyzes input and use sound judgment. Provides manager with supporting information and recommendation for key decisions and demonstrates keen judgment in knowing when to escalate for approval. Follows all change management, and all required procedures, per documented Firm and IT policies and procedures. Involved in anticipating problem troubleshooting scenarios and analysing ways in which to avoid the problem completely or greatly mitigate its risk. Qualifications: Strong knowledge of and experience with SharePoint 2019 On-Premise using the Classic Framework. Strong knowledge of Microsoft 365 with specific concentration on SharePoint Online, Microsoft Power Platform, and Microsoft Teams along with other collaboration apps such as Sway, Planner, Stream, and Viva Knowledge of Powershell and SharePoint Management Shell a plus. Ability to participate in all aspects of application SDLC including Agile methodologies with expertise in using Azure Dev Ops and Jira Experience with SharePoint migration and reporting tools such as Sharegate and SharePoint Essentials Toolkit Must participate in daily team scrums and code reviews Must understand Microsoft SQL Server Technologies: Microsoft Visual Studio Code Atlassian Jira Azure DevOps Rest API services JQuery, JavaScript, HTML5, CSS3 React PowerApps
09/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Microsoft M365 SharePoint and Teams Administrator. Candidate will be responsible for the administration, support, build, implementation, and troubleshooting of both our SharePoint 2019 On-Premises infrastructure as well as oversight of all Microsoft 365 collaboration application (SharePoint Online, Power Platform, Teams) solutions, with a strong focus on standard operating procedures, communication, and security. This position is responsible for system solutions through integration of business, functional, and technical IT process methodology. This individual must be able to take high level direction and formulate plans to achieve business goals and align to both company and Microsoft best practices. Plays a key role in the application development life cycle, including analysis, design, configuration and low coding, unit testing, debugging, and documentation. SharePoint solution enhancements are typically focused on the day-to-day business processes supporting legal and administrative staff. Job duties may include, but are not limited to research, evaluation, and recommendations of enabling technologies. Job responsibilities also include providing production support activities during non-business hours. Responsibilities: SharePoint 2019 On-Premise Farm Management, including assisting in the installation, configuration, upgrade, and maintenance of all existing SharePoint farms. Builds out solutions using proper SDLC procedures, starting within a User Acceptance environment, proving out the solution, and then promoting to Production. Monthly patching, daily monitoring, security compliance, and tier 3 support for tickets. Monitors application and environment performance, troubleshoots issues, and assists in optimizing SharePoint application resources. Plans, documents, and implements disaster recovery testing annually. Leverages migration tools and Powershell to promote solution-ready content up to Production and refreshes Production content down to lower level environments. Helps assist and support the migration of SharePoint environments from on-premise to M365 cloud-based tenant as well as other SaaS applications. Works closely with site owners and stakeholders to facilitate any transition of content and solutions, ensuring minimal disruption to business operations. Works with knowledge services, site owners, and business analysts to understand requirements and contribute to developing functional and technical requirements as well as implementation plans. Ensuring sufficient storage space by performing clean-ups and archiving data and logs. Reviewing usage and activity reports and making adjustments to ensure optimized user-experiences. Contributes to the development and upkeep of training materials and documentation. Identifies opportunities for process efficiencies through automated workflows & updated operating procedures and runbooks. Handles rotational on-call responsibilities for proper escalation of priority incidents and maintains ownership until either resolved or effectively transitioned to the correct technical owner. Develops and maintain application security, design, and documentation according to legal compliance requirements. Maintains up-to-date awareness of current and future directions of business industry and associated technologies. Ability to solicit input from internal and external sources, including the ability to investigate, weigh best practices, and analyzes input and use sound judgment. Provides manager with supporting information and recommendation for key decisions and demonstrates keen judgment in knowing when to escalate for approval. Follows all change management, and all required procedures, per documented Firm and IT policies and procedures. Involved in anticipating problem troubleshooting scenarios and analysing ways in which to avoid the problem completely or greatly mitigate its risk. Qualifications: Strong knowledge of and experience with SharePoint 2019 On-Premise using the Classic Framework. Strong knowledge of Microsoft 365 with specific concentration on SharePoint Online, Microsoft Power Platform, and Microsoft Teams along with other collaboration apps such as Sway, Planner, Stream, and Viva Knowledge of Powershell and SharePoint Management Shell a plus. Ability to participate in all aspects of application SDLC including Agile methodologies with expertise in using Azure Dev Ops and Jira Experience with SharePoint migration and reporting tools such as Sharegate and SharePoint Essentials Toolkit Must participate in daily team scrums and code reviews Must understand Microsoft SQL Server Technologies: Microsoft Visual Studio Code Atlassian Jira Azure DevOps Rest API services JQuery, JavaScript, HTML5, CSS3 React PowerApps
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Microsoft M365 SharePoint and Teams Administrator. Candidate will be responsible for the administration, support, build, implementation, and troubleshooting of both our SharePoint 2019 On-Premises infrastructure as well as oversight of all Microsoft 365 collaboration application (SharePoint Online, Power Platform, Teams) solutions, with a strong focus on standard operating procedures, communication, and security. This position is responsible for system solutions through integration of business, functional, and technical IT process methodology. This individual must be able to take high level direction and formulate plans to achieve business goals and align to both company and Microsoft best practices. Plays a key role in the application development life cycle, including analysis, design, configuration and low coding, unit testing, debugging, and documentation. SharePoint solution enhancements are typically focused on the day-to-day business processes supporting legal and administrative staff. Job duties may include, but are not limited to research, evaluation, and recommendations of enabling technologies. Job responsibilities also include providing production support activities during non-business hours. Responsibilities: SharePoint 2019 On-Premise Farm Management, including assisting in the installation, configuration, upgrade, and maintenance of all existing SharePoint farms. Builds out solutions using proper SDLC procedures, starting within a User Acceptance environment, proving out the solution, and then promoting to Production. Monthly patching, daily monitoring, security compliance, and tier 3 support for tickets. Monitors application and environment performance, troubleshoots issues, and assists in optimizing SharePoint application resources. Plans, documents, and implements disaster recovery testing annually. Leverages migration tools and Powershell to promote solution-ready content up to Production and refreshes Production content down to lower level environments. Helps assist and support the migration of SharePoint environments from on-premise to M365 cloud-based tenant as well as other SaaS applications. Works closely with site owners and stakeholders to facilitate any transition of content and solutions, ensuring minimal disruption to business operations. Works with knowledge services, site owners, and business analysts to understand requirements and contribute to developing functional and technical requirements as well as implementation plans. Ensuring sufficient storage space by performing clean-ups and archiving data and logs. Reviewing usage and activity reports and making adjustments to ensure optimized user-experiences. Contributes to the development and upkeep of training materials and documentation. Identifies opportunities for process efficiencies through automated workflows & updated operating procedures and runbooks. Handles rotational on-call responsibilities for proper escalation of priority incidents and maintains ownership until either resolved or effectively transitioned to the correct technical owner. Develops and maintain application security, design, and documentation according to legal compliance requirements. Maintains up-to-date awareness of current and future directions of business industry and associated technologies. Ability to solicit input from internal and external sources, including the ability to investigate, weigh best practices, and analyzes input and use sound judgment. Provides manager with supporting information and recommendation for key decisions and demonstrates keen judgment in knowing when to escalate for approval. Follows all change management, and all required procedures, per documented Firm and IT policies and procedures. Involved in anticipating problem troubleshooting scenarios and analysing ways in which to avoid the problem completely or greatly mitigate its risk. Qualifications: Strong knowledge of and experience with SharePoint 2019 On-Premise using the Classic Framework. Strong knowledge of Microsoft 365 with specific concentration on SharePoint Online, Microsoft Power Platform, and Microsoft Teams along with other collaboration apps such as Sway, Planner, Stream, and Viva Knowledge of Powershell and SharePoint Management Shell a plus. Ability to participate in all aspects of application SDLC including Agile methodologies with expertise in using Azure Dev Ops and Jira Experience with SharePoint migration and reporting tools such as Sharegate and SharePoint Essentials Toolkit Must participate in daily team scrums and code reviews Must understand Microsoft SQL Server Technologies: Microsoft Visual Studio Code Atlassian Jira Azure DevOps Rest API services JQuery, JavaScript, HTML5, CSS3 React PowerApps
09/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Microsoft M365 SharePoint and Teams Administrator. Candidate will be responsible for the administration, support, build, implementation, and troubleshooting of both our SharePoint 2019 On-Premises infrastructure as well as oversight of all Microsoft 365 collaboration application (SharePoint Online, Power Platform, Teams) solutions, with a strong focus on standard operating procedures, communication, and security. This position is responsible for system solutions through integration of business, functional, and technical IT process methodology. This individual must be able to take high level direction and formulate plans to achieve business goals and align to both company and Microsoft best practices. Plays a key role in the application development life cycle, including analysis, design, configuration and low coding, unit testing, debugging, and documentation. SharePoint solution enhancements are typically focused on the day-to-day business processes supporting legal and administrative staff. Job duties may include, but are not limited to research, evaluation, and recommendations of enabling technologies. Job responsibilities also include providing production support activities during non-business hours. Responsibilities: SharePoint 2019 On-Premise Farm Management, including assisting in the installation, configuration, upgrade, and maintenance of all existing SharePoint farms. Builds out solutions using proper SDLC procedures, starting within a User Acceptance environment, proving out the solution, and then promoting to Production. Monthly patching, daily monitoring, security compliance, and tier 3 support for tickets. Monitors application and environment performance, troubleshoots issues, and assists in optimizing SharePoint application resources. Plans, documents, and implements disaster recovery testing annually. Leverages migration tools and Powershell to promote solution-ready content up to Production and refreshes Production content down to lower level environments. Helps assist and support the migration of SharePoint environments from on-premise to M365 cloud-based tenant as well as other SaaS applications. Works closely with site owners and stakeholders to facilitate any transition of content and solutions, ensuring minimal disruption to business operations. Works with knowledge services, site owners, and business analysts to understand requirements and contribute to developing functional and technical requirements as well as implementation plans. Ensuring sufficient storage space by performing clean-ups and archiving data and logs. Reviewing usage and activity reports and making adjustments to ensure optimized user-experiences. Contributes to the development and upkeep of training materials and documentation. Identifies opportunities for process efficiencies through automated workflows & updated operating procedures and runbooks. Handles rotational on-call responsibilities for proper escalation of priority incidents and maintains ownership until either resolved or effectively transitioned to the correct technical owner. Develops and maintain application security, design, and documentation according to legal compliance requirements. Maintains up-to-date awareness of current and future directions of business industry and associated technologies. Ability to solicit input from internal and external sources, including the ability to investigate, weigh best practices, and analyzes input and use sound judgment. Provides manager with supporting information and recommendation for key decisions and demonstrates keen judgment in knowing when to escalate for approval. Follows all change management, and all required procedures, per documented Firm and IT policies and procedures. Involved in anticipating problem troubleshooting scenarios and analysing ways in which to avoid the problem completely or greatly mitigate its risk. Qualifications: Strong knowledge of and experience with SharePoint 2019 On-Premise using the Classic Framework. Strong knowledge of Microsoft 365 with specific concentration on SharePoint Online, Microsoft Power Platform, and Microsoft Teams along with other collaboration apps such as Sway, Planner, Stream, and Viva Knowledge of Powershell and SharePoint Management Shell a plus. Ability to participate in all aspects of application SDLC including Agile methodologies with expertise in using Azure Dev Ops and Jira Experience with SharePoint migration and reporting tools such as Sharegate and SharePoint Essentials Toolkit Must participate in daily team scrums and code reviews Must understand Microsoft SQL Server Technologies: Microsoft Visual Studio Code Atlassian Jira Azure DevOps Rest API services JQuery, JavaScript, HTML5, CSS3 React PowerApps
Request Technology - Craig Johnson
Washington, Washington DC
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Microsoft M365 SharePoint and Teams Administrator. Candidate will be responsible for the administration, support, build, implementation, and troubleshooting of both our SharePoint 2019 On-Premises infrastructure as well as oversight of all Microsoft 365 collaboration application (SharePoint Online, Power Platform, Teams) solutions, with a strong focus on standard operating procedures, communication, and security. This position is responsible for system solutions through integration of business, functional, and technical IT process methodology. This individual must be able to take high level direction and formulate plans to achieve business goals and align to both company and Microsoft best practices. Plays a key role in the application development life cycle, including analysis, design, configuration and low coding, unit testing, debugging, and documentation. SharePoint solution enhancements are typically focused on the day-to-day business processes supporting legal and administrative staff. Job duties may include, but are not limited to research, evaluation, and recommendations of enabling technologies. Job responsibilities also include providing production support activities during non-business hours. Responsibilities: SharePoint 2019 On-Premise Farm Management, including assisting in the installation, configuration, upgrade, and maintenance of all existing SharePoint farms. Builds out solutions using proper SDLC procedures, starting within a User Acceptance environment, proving out the solution, and then promoting to Production. Monthly patching, daily monitoring, security compliance, and tier 3 support for tickets. Monitors application and environment performance, troubleshoots issues, and assists in optimizing SharePoint application resources. Plans, documents, and implements disaster recovery testing annually. Leverages migration tools and Powershell to promote solution-ready content up to Production and refreshes Production content down to lower level environments. Helps assist and support the migration of SharePoint environments from on-premise to M365 cloud-based tenant as well as other SaaS applications. Works closely with site owners and stakeholders to facilitate any transition of content and solutions, ensuring minimal disruption to business operations. Works with knowledge services, site owners, and business analysts to understand requirements and contribute to developing functional and technical requirements as well as implementation plans. Ensuring sufficient storage space by performing clean-ups and archiving data and logs. Reviewing usage and activity reports and making adjustments to ensure optimized user-experiences. Contributes to the development and upkeep of training materials and documentation. Identifies opportunities for process efficiencies through automated workflows & updated operating procedures and runbooks. Handles rotational on-call responsibilities for proper escalation of priority incidents and maintains ownership until either resolved or effectively transitioned to the correct technical owner. Develops and maintain application security, design, and documentation according to legal compliance requirements. Maintains up-to-date awareness of current and future directions of business industry and associated technologies. Ability to solicit input from internal and external sources, including the ability to investigate, weigh best practices, and analyzes input and use sound judgment. Provides manager with supporting information and recommendation for key decisions and demonstrates keen judgment in knowing when to escalate for approval. Follows all change management, and all required procedures, per documented Firm and IT policies and procedures. Involved in anticipating problem troubleshooting scenarios and analysing ways in which to avoid the problem completely or greatly mitigate its risk. Qualifications: Strong knowledge of and experience with SharePoint 2019 On-Premise using the Classic Framework. Strong knowledge of Microsoft 365 with specific concentration on SharePoint Online, Microsoft Power Platform, and Microsoft Teams along with other collaboration apps such as Sway, Planner, Stream, and Viva Knowledge of Powershell and SharePoint Management Shell a plus. Ability to participate in all aspects of application SDLC including Agile methodologies with expertise in using Azure Dev Ops and Jira Experience with SharePoint migration and reporting tools such as Sharegate and SharePoint Essentials Toolkit Must participate in daily team scrums and code reviews Must understand Microsoft SQL Server Technologies: Microsoft Visual Studio Code Atlassian Jira Azure DevOps Rest API services JQuery, JavaScript, HTML5, CSS3 React PowerApps
09/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Microsoft M365 SharePoint and Teams Administrator. Candidate will be responsible for the administration, support, build, implementation, and troubleshooting of both our SharePoint 2019 On-Premises infrastructure as well as oversight of all Microsoft 365 collaboration application (SharePoint Online, Power Platform, Teams) solutions, with a strong focus on standard operating procedures, communication, and security. This position is responsible for system solutions through integration of business, functional, and technical IT process methodology. This individual must be able to take high level direction and formulate plans to achieve business goals and align to both company and Microsoft best practices. Plays a key role in the application development life cycle, including analysis, design, configuration and low coding, unit testing, debugging, and documentation. SharePoint solution enhancements are typically focused on the day-to-day business processes supporting legal and administrative staff. Job duties may include, but are not limited to research, evaluation, and recommendations of enabling technologies. Job responsibilities also include providing production support activities during non-business hours. Responsibilities: SharePoint 2019 On-Premise Farm Management, including assisting in the installation, configuration, upgrade, and maintenance of all existing SharePoint farms. Builds out solutions using proper SDLC procedures, starting within a User Acceptance environment, proving out the solution, and then promoting to Production. Monthly patching, daily monitoring, security compliance, and tier 3 support for tickets. Monitors application and environment performance, troubleshoots issues, and assists in optimizing SharePoint application resources. Plans, documents, and implements disaster recovery testing annually. Leverages migration tools and Powershell to promote solution-ready content up to Production and refreshes Production content down to lower level environments. Helps assist and support the migration of SharePoint environments from on-premise to M365 cloud-based tenant as well as other SaaS applications. Works closely with site owners and stakeholders to facilitate any transition of content and solutions, ensuring minimal disruption to business operations. Works with knowledge services, site owners, and business analysts to understand requirements and contribute to developing functional and technical requirements as well as implementation plans. Ensuring sufficient storage space by performing clean-ups and archiving data and logs. Reviewing usage and activity reports and making adjustments to ensure optimized user-experiences. Contributes to the development and upkeep of training materials and documentation. Identifies opportunities for process efficiencies through automated workflows & updated operating procedures and runbooks. Handles rotational on-call responsibilities for proper escalation of priority incidents and maintains ownership until either resolved or effectively transitioned to the correct technical owner. Develops and maintain application security, design, and documentation according to legal compliance requirements. Maintains up-to-date awareness of current and future directions of business industry and associated technologies. Ability to solicit input from internal and external sources, including the ability to investigate, weigh best practices, and analyzes input and use sound judgment. Provides manager with supporting information and recommendation for key decisions and demonstrates keen judgment in knowing when to escalate for approval. Follows all change management, and all required procedures, per documented Firm and IT policies and procedures. Involved in anticipating problem troubleshooting scenarios and analysing ways in which to avoid the problem completely or greatly mitigate its risk. Qualifications: Strong knowledge of and experience with SharePoint 2019 On-Premise using the Classic Framework. Strong knowledge of Microsoft 365 with specific concentration on SharePoint Online, Microsoft Power Platform, and Microsoft Teams along with other collaboration apps such as Sway, Planner, Stream, and Viva Knowledge of Powershell and SharePoint Management Shell a plus. Ability to participate in all aspects of application SDLC including Agile methodologies with expertise in using Azure Dev Ops and Jira Experience with SharePoint migration and reporting tools such as Sharegate and SharePoint Essentials Toolkit Must participate in daily team scrums and code reviews Must understand Microsoft SQL Server Technologies: Microsoft Visual Studio Code Atlassian Jira Azure DevOps Rest API services JQuery, JavaScript, HTML5, CSS3 React PowerApps