Request Technology
Chicago, Illinois
26/03/2024
Full time
Senior Application Support Engineer Salary: $100k-$120k Location: Chicago, IL Hybrid: 2 days on-site, 3 days remote *We are unable to provide sponsorship for this role* Qualifications 5 years related experience. Experience supporting JAVA applications running in JBoss/WebLogic. Experience with Scripting in any of the following: PowerShell, VB Scripting, Windows Batch Files, or Python. Previous experience with relational databases, such MSSQL and Oracle, and with basic database concepts, schemas, query writing, automation scripts, indexes or debugging. Plusses Experience working with Verity/Teleform scanning software or OpenText Liquid Office. Responsibilities Install, patch, upgrade, support, and troubleshoot complex, multi-tier software applications, both commercial and internally developed, spanning multiple Servers and various technologies. Perform root cause analysis to avoid future occurrences, identify permanent resolutions, preventative steps, and lessons learned on recurring issues and major incidents. Assist with release/project activities, monthly patching, and related application maintenance. Experience with automated patching and configuration for security hardening. Build & maintain strong and effective partnerships with IT and business partners. Monitor and support job scheduler activities to assure jobs complete successfully and on time, including troubleshooting failed jobs and expediting escalation when required.