*CANDIDATE MUST HOLD ACTIVE SC CLEARANCE DUE TO THE NATURE OF THE ROLE* Role: Infrastructure Support Specialist Location: Edinburgh - Onsite IR35 Status: Outside Clearance: Must hold SC Clearance Site Hours: 07:00 - 16:30 Mon -Thurs and 07:00 - 13:30 Fri We are looking for customer-focused and enthusiastic 3rd line infrastructure Support Engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. The 3rd line team members are expected to be specialists at solving a variety of software issues, while minimizing disruption to our users. A successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 2nd and 3rd line issues in an enterprise environment is essential. DETAILED JOB DESCRIPTION: To manage a range of technologies such as Domain Central Services (Active Directory), SCCM - to include optimisation, interoperability, and availability. Hands on experience of day to day administration of Microsoft Active Directory including creation of users, security groups, GPO's and roaming profiles Able to identify, define and resolve complex issues with Microsoft Windows and Office applications Coach and educate the 2nd Line Engineers, in developing their skills to improve first time fix and overall team performance Demonstrate resilience and the resourcefulness to work effectively under pressure and to tight deadlines Ability to author documents such as reports, policies, procedures and workflows ESSENTIALS SKILLS/QUALIFICATIONS: Active Directory SCCM management & operation (or similar network management system) Microsoft WSUS (Windows Server Update Services) Ivanti Security Controls Ivanti Device and Application Control Avecto Defendpoint
19/04/2024
Project-based
*CANDIDATE MUST HOLD ACTIVE SC CLEARANCE DUE TO THE NATURE OF THE ROLE* Role: Infrastructure Support Specialist Location: Edinburgh - Onsite IR35 Status: Outside Clearance: Must hold SC Clearance Site Hours: 07:00 - 16:30 Mon -Thurs and 07:00 - 13:30 Fri We are looking for customer-focused and enthusiastic 3rd line infrastructure Support Engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. The 3rd line team members are expected to be specialists at solving a variety of software issues, while minimizing disruption to our users. A successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 2nd and 3rd line issues in an enterprise environment is essential. DETAILED JOB DESCRIPTION: To manage a range of technologies such as Domain Central Services (Active Directory), SCCM - to include optimisation, interoperability, and availability. Hands on experience of day to day administration of Microsoft Active Directory including creation of users, security groups, GPO's and roaming profiles Able to identify, define and resolve complex issues with Microsoft Windows and Office applications Coach and educate the 2nd Line Engineers, in developing their skills to improve first time fix and overall team performance Demonstrate resilience and the resourcefulness to work effectively under pressure and to tight deadlines Ability to author documents such as reports, policies, procedures and workflows ESSENTIALS SKILLS/QUALIFICATIONS: Active Directory SCCM management & operation (or similar network management system) Microsoft WSUS (Windows Server Update Services) Ivanti Security Controls Ivanti Device and Application Control Avecto Defendpoint
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd/3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Lake Windermere. Role info: 2nd Line/3rd IT Support Engineer Keswick, Lake District Office Based/Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, Servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd/3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of Servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks/backup solutions including cloud solutions when required. + Managing support tickets for our client base via telephone, remote and on-site methods. + Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience. + Demonstrable troubleshooting skills that range from user desktop support to server and cloud services. + Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory. + Desktop support including email clients, and Internet connection troubleshooting. + Office software, printer installations, and general problem diagnostics procedures. + Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms. + Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures. + Fundamental knowledge of IP Networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage/Ninja RMM. + Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc. + Wi-Fi networks including point-to-point Wi-Fi links. + VoIP telecommunications exposure. + Knowledge of IP Networks. + Knowledge of one of the mainstream Firewall/networking brands - Draytek, Sophos, HP, Ubiquiti, Cisco. + Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills. + Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards. + Capability to autonomously self-assign workloads and schedule others as part of the team. + Well-presented alongside good written and verbal English skills. + Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience/Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
19/04/2024
Full time
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd/3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Lake Windermere. Role info: 2nd Line/3rd IT Support Engineer Keswick, Lake District Office Based/Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, Servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd/3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of Servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks/backup solutions including cloud solutions when required. + Managing support tickets for our client base via telephone, remote and on-site methods. + Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience. + Demonstrable troubleshooting skills that range from user desktop support to server and cloud services. + Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory. + Desktop support including email clients, and Internet connection troubleshooting. + Office software, printer installations, and general problem diagnostics procedures. + Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms. + Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures. + Fundamental knowledge of IP Networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage/Ninja RMM. + Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc. + Wi-Fi networks including point-to-point Wi-Fi links. + VoIP telecommunications exposure. + Knowledge of IP Networks. + Knowledge of one of the mainstream Firewall/networking brands - Draytek, Sophos, HP, Ubiquiti, Cisco. + Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills. + Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards. + Capability to autonomously self-assign workloads and schedule others as part of the team. + Well-presented alongside good written and verbal English skills. + Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience/Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
We are currently recruiting for a Infrastructure/Server Engineer for a well established orgsnisaiotn in North London. This role is responsible for implementing, supporting and maintaining the organisations server and storage infrastructure. Main Duties and Responsibilities: - Provide lead technical expertise in Linux server support as well as assisting the team with elements off Windows Server support. - Provide technical expertise for VMware, VMware Horizon and SAN and NAS storage. - Contribute to the development and maintenance of disaster recovery plans for server and storage infrastructure. - Prove expertise in server and storage backup taking into account special requirements for example database backup; own and lead on backup of all infrastructure systems. - Use Scripting wherever possible to automate routine tasks; document scripts in a central register so that colleagues understand what is in operation. - Ensure that there is an effective automated continual and daily monitoring systems for all server and storage infrastructure components. - Document all Servers and storage systems, describing their physical and logical implementation, admin and service accounts, security controls, applications installed, and all dependencies. Key skills required: - MCSE or Linux equivalent. - Advanced working knowledge of Active Directory and/or LDAP/Radius, DFS, GPO, FSMO - Backup technologies: VEEM, Backup Exec or equivalent, replication and DR - Security hardening principles in line with CIS industry benchmarks - Secure Server Connectivity: TLS, PKI, CA - Ability to produce complex scripts, preferably PowerShell, batch files, server clustering - SQL Server and/or MySQL/PostgreSQL
19/04/2024
Project-based
We are currently recruiting for a Infrastructure/Server Engineer for a well established orgsnisaiotn in North London. This role is responsible for implementing, supporting and maintaining the organisations server and storage infrastructure. Main Duties and Responsibilities: - Provide lead technical expertise in Linux server support as well as assisting the team with elements off Windows Server support. - Provide technical expertise for VMware, VMware Horizon and SAN and NAS storage. - Contribute to the development and maintenance of disaster recovery plans for server and storage infrastructure. - Prove expertise in server and storage backup taking into account special requirements for example database backup; own and lead on backup of all infrastructure systems. - Use Scripting wherever possible to automate routine tasks; document scripts in a central register so that colleagues understand what is in operation. - Ensure that there is an effective automated continual and daily monitoring systems for all server and storage infrastructure components. - Document all Servers and storage systems, describing their physical and logical implementation, admin and service accounts, security controls, applications installed, and all dependencies. Key skills required: - MCSE or Linux equivalent. - Advanced working knowledge of Active Directory and/or LDAP/Radius, DFS, GPO, FSMO - Backup technologies: VEEM, Backup Exec or equivalent, replication and DR - Security hardening principles in line with CIS industry benchmarks - Secure Server Connectivity: TLS, PKI, CA - Ability to produce complex scripts, preferably PowerShell, batch files, server clustering - SQL Server and/or MySQL/PostgreSQL
Global Technology Solutions Ltd
Edinburgh, Midlothian
Job title: Desktop Engineer (with network experience) Contract length: 3-months Day rate: £240 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Supporting one of our clients based from in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents along with some physical network duties. The site benefits from: * Easy access to travel links * Free on-site parking * Employee rates at the on-site restaurant Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed. Due to the nature of our client's work the successful candidate will need to be hold SC Security Clearance. For this reason, we are only able to progress with applications from British nationals. Primary role requirements: * Responsible for maintaining and promoting highest level of service to the client * Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient * Responsible for Incident ticket handling, escalation and problem diagnosis * Desktop/Laptop/VDI - build, configuration and deployment to end users * Assist with software installation/deployment * Assist with Smarthphone deployments Secondary role requirements: * Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets * Hardware installation/upgrade/break fix for desktop, laptop, and server * Smarthpone support * Network patching and troubleshooting Essential Skills and Qualifications: * Knowledge of Microsoft Windows 10 Operating Systems - Deployment, configuration, and support * Knowledge of Microsoft Office 2010 onwards * Working knowledge of Active Directory - Users and Computers * Have an understanding of DNS, DHCP * Working knowledge of Cisco AnyConnect VPN * RSA Secure Login administration * Proven and demonstrable software and hardware troubleshooting skills * Knowledge of Microsoft SCCM and OS/Application deployment * Good written communication: concise and accurate call logging, documentation and email correspondence * Able to work well as part of a team or independently Desirable skills/qualifications: * ITIL Version 3/4 Foundation * CompTia A+ Certification * Microsoft Windows 7/10 training and certification If you have the skill required, please apply now In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
18/04/2024
Project-based
Job title: Desktop Engineer (with network experience) Contract length: 3-months Day rate: £240 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Supporting one of our clients based from in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents along with some physical network duties. The site benefits from: * Easy access to travel links * Free on-site parking * Employee rates at the on-site restaurant Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed. Due to the nature of our client's work the successful candidate will need to be hold SC Security Clearance. For this reason, we are only able to progress with applications from British nationals. Primary role requirements: * Responsible for maintaining and promoting highest level of service to the client * Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient * Responsible for Incident ticket handling, escalation and problem diagnosis * Desktop/Laptop/VDI - build, configuration and deployment to end users * Assist with software installation/deployment * Assist with Smarthphone deployments Secondary role requirements: * Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets * Hardware installation/upgrade/break fix for desktop, laptop, and server * Smarthpone support * Network patching and troubleshooting Essential Skills and Qualifications: * Knowledge of Microsoft Windows 10 Operating Systems - Deployment, configuration, and support * Knowledge of Microsoft Office 2010 onwards * Working knowledge of Active Directory - Users and Computers * Have an understanding of DNS, DHCP * Working knowledge of Cisco AnyConnect VPN * RSA Secure Login administration * Proven and demonstrable software and hardware troubleshooting skills * Knowledge of Microsoft SCCM and OS/Application deployment * Good written communication: concise and accurate call logging, documentation and email correspondence * Able to work well as part of a team or independently Desirable skills/qualifications: * ITIL Version 3/4 Foundation * CompTia A+ Certification * Microsoft Windows 7/10 training and certification If you have the skill required, please apply now In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
LA International Computer Consultants Ltd
Edinburgh, Midlothian
We have a requirement for a Desktop Engineer to work onsite for a client of ours in Edinburgh. Role is Inside IR35 and requires an active SC clearance. Essential Skills and Qualifications: * Knowledge of Microsoft Windows 10 Operating Systems - Deployment, configuration, and support * Knowledge of Microsoft Office 2010 onwards * Working knowledge of Active Directory - Users and Computers * Have an understanding of DNS, DHCP * Working knowledge of Cisco AnyConnect VPN * RSA Secure Login administration * Proven and demonstrable software and hardware troubleshooting skills * Knowledge of Microsoft SCCM and OS/Application deployment * Good written communication: concise and accurate call logging, documentation and email correspondence * Able to work well as part of a team or independently to be considered please submit an up-to-date CV Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
18/04/2024
Project-based
We have a requirement for a Desktop Engineer to work onsite for a client of ours in Edinburgh. Role is Inside IR35 and requires an active SC clearance. Essential Skills and Qualifications: * Knowledge of Microsoft Windows 10 Operating Systems - Deployment, configuration, and support * Knowledge of Microsoft Office 2010 onwards * Working knowledge of Active Directory - Users and Computers * Have an understanding of DNS, DHCP * Working knowledge of Cisco AnyConnect VPN * RSA Secure Login administration * Proven and demonstrable software and hardware troubleshooting skills * Knowledge of Microsoft SCCM and OS/Application deployment * Good written communication: concise and accurate call logging, documentation and email correspondence * Able to work well as part of a team or independently to be considered please submit an up-to-date CV Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Global Technology Solutions Ltd
Edinburgh, Midlothian
Job Title: Infrastructure Support Engineer III Contract length: 3-months Day rate: £340 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed ROLE OVERVIEW: We are looking for customer-focused and enthusiastic 3rd line infrastructure Support Engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. The 3rd line team members are expected to be specialists at solving a variety of software issues, while minimizing disruption to our users. A successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 2nd and 3rd line issues in an enterprise environment is essential. DETAILED JOB DESCRIPTION: * To manage a range of technologies such as Domain Central Services (Active Directory), SCCM - to include optimisation, interoperability, and availability * Hands on experience of day to day administration of Microsoft Active Directory including creation of users, security groups, GPO's and roaming profiles * Able to identify, define and resolve complex issues with Microsoft Windows and Office applications * Coach and educate the 2nd Line Engineers, in developing their skills to improve first time fix and overall team performance * Demonstrate resilience and the resourcefulness to work effectively under pressure and to tight deadlines * Ability to author documents such as reports, policies, procedures and workflows ESSENTIALS SKILLS/QUALIFICATIONS: * Active Directory * SCCM management & operation (or similar network management system) * Microsoft WSUS (Windows Server Update Services) * Ivanti Security Controls * Ivanti Device and Application Control * Avecto Defendpoint DESIRABLE SKILLS/QUALIFICATIONS: * Citrix based VDI Infrastructure * Administering Licence Servers * Administering Managed Print Servers * ITIL Foundation * MCP/MCSE If you have the skills required, please "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
18/04/2024
Project-based
Job Title: Infrastructure Support Engineer III Contract length: 3-months Day rate: £340 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed ROLE OVERVIEW: We are looking for customer-focused and enthusiastic 3rd line infrastructure Support Engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. The 3rd line team members are expected to be specialists at solving a variety of software issues, while minimizing disruption to our users. A successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 2nd and 3rd line issues in an enterprise environment is essential. DETAILED JOB DESCRIPTION: * To manage a range of technologies such as Domain Central Services (Active Directory), SCCM - to include optimisation, interoperability, and availability * Hands on experience of day to day administration of Microsoft Active Directory including creation of users, security groups, GPO's and roaming profiles * Able to identify, define and resolve complex issues with Microsoft Windows and Office applications * Coach and educate the 2nd Line Engineers, in developing their skills to improve first time fix and overall team performance * Demonstrate resilience and the resourcefulness to work effectively under pressure and to tight deadlines * Ability to author documents such as reports, policies, procedures and workflows ESSENTIALS SKILLS/QUALIFICATIONS: * Active Directory * SCCM management & operation (or similar network management system) * Microsoft WSUS (Windows Server Update Services) * Ivanti Security Controls * Ivanti Device and Application Control * Avecto Defendpoint DESIRABLE SKILLS/QUALIFICATIONS: * Citrix based VDI Infrastructure * Administering Licence Servers * Administering Managed Print Servers * ITIL Foundation * MCP/MCSE If you have the skills required, please "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
On-site Support Engineer - Working with a major client in Cambridge Up to £45,000 (depending on experience) Our client, a well-established specialist IT MSP based in the heart of London. They support some of UK's top financial clients. They are looking for an enthusiastic 2nd Line On-site Engineer to come and join their team and work with a key client of theirs based in Cambridge. In this position you will get a chance to work with some of the latest technologies on the market, expanding across Mac and Windows OS. You will be part of a team that manages the life cycle of service incidents, service requests and change requests which delivers all the elements of a high-quality service to both internal and external partners in a timely and accurate manner. Key Skills and Experience: Experience supporting and managing a primarily Mac based estate, end user both remote and deskside. Experience of maintaining and administering solutions based on cloud-based platforms including AWS, Microsoft Azure and Office365, and the ability to evidence automating processes and procedures to reduce manual effort. Broad and strong technical background with the Mac and Microsoft experience. Any experience with administering a Local Area Network (LAN Switches, Access Points etc) would be advantageous. Extensive experience in delivering desk side support to Senior Executive level end-users. Minimum of 3+ years' experience within a similar role. Role and Responsibilities: Provide desk-side and remote based end-user support to troubleshoot issues and problems with equipment and/or systems. Providing end-user technical support, workarounds and resolutions within Service Level Agreements (SLA's). Provide technical support for multi-function devices, Telephony equipment and other specialised IT equipment. Escalate issues to relevant vendors/support functions as needed. To administer and maintain customers Active Directory, User accounts, Group Policy and File access control to agreed standards. To develop, own and maintain customers technical site documentation - to include but not limited to Asset inventory, change management processes and Cyber policies. To promote Cyber awareness within the Customers community to help protect customers assets and data. Tech/Qualifications: Mac - OSX Support JAMF Microsoft OS: Windows 7, Windows 10; Microsoft 365; Microsoft Azure; Don't miss out on this amazing opportunity - apply now with your most up to date CV! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
18/04/2024
Full time
On-site Support Engineer - Working with a major client in Cambridge Up to £45,000 (depending on experience) Our client, a well-established specialist IT MSP based in the heart of London. They support some of UK's top financial clients. They are looking for an enthusiastic 2nd Line On-site Engineer to come and join their team and work with a key client of theirs based in Cambridge. In this position you will get a chance to work with some of the latest technologies on the market, expanding across Mac and Windows OS. You will be part of a team that manages the life cycle of service incidents, service requests and change requests which delivers all the elements of a high-quality service to both internal and external partners in a timely and accurate manner. Key Skills and Experience: Experience supporting and managing a primarily Mac based estate, end user both remote and deskside. Experience of maintaining and administering solutions based on cloud-based platforms including AWS, Microsoft Azure and Office365, and the ability to evidence automating processes and procedures to reduce manual effort. Broad and strong technical background with the Mac and Microsoft experience. Any experience with administering a Local Area Network (LAN Switches, Access Points etc) would be advantageous. Extensive experience in delivering desk side support to Senior Executive level end-users. Minimum of 3+ years' experience within a similar role. Role and Responsibilities: Provide desk-side and remote based end-user support to troubleshoot issues and problems with equipment and/or systems. Providing end-user technical support, workarounds and resolutions within Service Level Agreements (SLA's). Provide technical support for multi-function devices, Telephony equipment and other specialised IT equipment. Escalate issues to relevant vendors/support functions as needed. To administer and maintain customers Active Directory, User accounts, Group Policy and File access control to agreed standards. To develop, own and maintain customers technical site documentation - to include but not limited to Asset inventory, change management processes and Cyber policies. To promote Cyber awareness within the Customers community to help protect customers assets and data. Tech/Qualifications: Mac - OSX Support JAMF Microsoft OS: Windows 7, Windows 10; Microsoft 365; Microsoft Azure; Don't miss out on this amazing opportunity - apply now with your most up to date CV! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Position: Windows/Dell Infra Admin Location: Rugby, UK Duration: Permanent JOB DESCRIPTION: As a Senior Windows Infrastructure Admin/Engineer, you'll have a broad remit of responsibilities across the entire Windows infrastructure, service operations and support, including Active Directory, DNS, DHCP, Group policy, MFA (Multi-Factor Authentication) and Windows Server 2003 to 2012 R2 and Widows desktop solutions. You will proactively troubleshoot complex issues, devising innovative solutions and proactively introducing improvements, enhancements, and automation. Working with a wide variety of platforms and programming languages, you will be a key player in delivering a reliable, high-quality trading environment as part of a diverse, globally distributed team. Essential Responsibilities/Qualifications: Take ownership of Active Directory and Windows Server infrastructure, service operations and support. Proven track record in a similar role supporting and maintaining Microsoft AD & Server Environments. Lead on all phases of Active Directory and Windows Server estate life cycle management. Lead on troubleshooting Active Directory, DNS, DHCP, MFA and Group Policy issues. Strong technical experience in administering MFA (Multi-Factor Authentication) technologies across server and client components. Actively manage and monitor Active Directory and Server estate related ServiceNow tickets, and remediations from monitoring and alerting systems. Strong Windows Support Skills - 2012 to 2019. Experience in supporting MS Exchange. Experience in Microsoft 365 services and Endpoint Manager Good knowledge of VMWare ESX. Strong PowerShell, SCCM and SCOM skills. Contribute to IT infrastructure related security, maintenance, performance, capacity, and life cycle management. Contribute reports on infrastructure operations, services, and major incidents. Create and maintain work plans, design, and operations documentation sets. Create and review change requests to support project delivery and operational change. Work as part of a team to deliver complex solutions as lead specialist, project team resource or technical support. Good understanding of ITIL & related processes. Liaise with third parties and vendors. ITILv3/ITIL4 certified or recent relevant experience working in ITIL controlled environment. Experience writing process documentation including operational support guidelines, policies, and procedures. Strong Change management, Incident Management and Problem Management processes. Ability to create and maintain technical and design documents. Must be willing to work out of Rugby, UK site (subject to COVID regulations). Candidate must have the valid SC Clearance. Look forward to your response at earliest.
18/04/2024
Full time
Position: Windows/Dell Infra Admin Location: Rugby, UK Duration: Permanent JOB DESCRIPTION: As a Senior Windows Infrastructure Admin/Engineer, you'll have a broad remit of responsibilities across the entire Windows infrastructure, service operations and support, including Active Directory, DNS, DHCP, Group policy, MFA (Multi-Factor Authentication) and Windows Server 2003 to 2012 R2 and Widows desktop solutions. You will proactively troubleshoot complex issues, devising innovative solutions and proactively introducing improvements, enhancements, and automation. Working with a wide variety of platforms and programming languages, you will be a key player in delivering a reliable, high-quality trading environment as part of a diverse, globally distributed team. Essential Responsibilities/Qualifications: Take ownership of Active Directory and Windows Server infrastructure, service operations and support. Proven track record in a similar role supporting and maintaining Microsoft AD & Server Environments. Lead on all phases of Active Directory and Windows Server estate life cycle management. Lead on troubleshooting Active Directory, DNS, DHCP, MFA and Group Policy issues. Strong technical experience in administering MFA (Multi-Factor Authentication) technologies across server and client components. Actively manage and monitor Active Directory and Server estate related ServiceNow tickets, and remediations from monitoring and alerting systems. Strong Windows Support Skills - 2012 to 2019. Experience in supporting MS Exchange. Experience in Microsoft 365 services and Endpoint Manager Good knowledge of VMWare ESX. Strong PowerShell, SCCM and SCOM skills. Contribute to IT infrastructure related security, maintenance, performance, capacity, and life cycle management. Contribute reports on infrastructure operations, services, and major incidents. Create and maintain work plans, design, and operations documentation sets. Create and review change requests to support project delivery and operational change. Work as part of a team to deliver complex solutions as lead specialist, project team resource or technical support. Good understanding of ITIL & related processes. Liaise with third parties and vendors. ITILv3/ITIL4 certified or recent relevant experience working in ITIL controlled environment. Experience writing process documentation including operational support guidelines, policies, and procedures. Strong Change management, Incident Management and Problem Management processes. Ability to create and maintain technical and design documents. Must be willing to work out of Rugby, UK site (subject to COVID regulations). Candidate must have the valid SC Clearance. Look forward to your response at earliest.
Robert Half are working with an etsbalished professional services organisation based in Taunton as they look to recruit an Infrastructure Engineer on a permanent basis The role My client is committed to delivering innovative and reliable solutions to their people and clients, leveraging cutting-edge technologies like Azure and Office 365 to empower the businesses and drive growth. I am seeking a talented Azure and Office 365 Engineer to join their dynamic IT team. The ideal candidate will have a strong background in cloud technologies, particularly Azure and Office 365, with a passion for designing, implementing, and managing robust solutions for the business. Responsibilities; Design, deploy, and manage Azure and Office 365 environments, ensuring high availability, scalability, and security. Collaborate with end users to understand their business requirements and provide tailored solutions that meet their needs. Migrate on-premises infrastructure and workloads to Azure and Office 365, leveraging best practices and minimising downtime. Implement and configure Azure services such as Virtual Machines, Azure Active Directory, Azure Networking, Azure Storage, and Azure Backup. Configure and manage Office 365 services including Exchange Online, SharePoint Online, OneDrive for Business, and Teams. Monitor system performance, troubleshoot issues, and optimise resources to ensure optimal performance and cost-effectiveness. Implement security measures and compliance controls to protect data and meet regulatory requirements. Provide technical guidance and support, resolving issues and addressing concerns in a timely manner. Stay current with industry trends and emerging technologies, continuously enhancing skills and knowledge to drive innovation and improvement. Experience: Have 3+ years of experience in designing, implementing, and managing Azure and Office 365 environments Demonstrate in-depth knowledge of Azure services and Office 365 applications, with hands-on experience in deployment and administration Have a strong understanding of networking concepts, security principles, and compliance standards relevant to cloud environments Be proficient in PowerShell Scripting for automation and management tasks Show excellent communication and interpersonal skills, with the ability to effectively collaborate with clients and team members Pride yourself on your strong problem solving skills and the ability to troubleshoot complex technical issues Salary/working pattern: £40,000-£45,000 Hybrid working (3 days on site 2 from home) Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website:
17/04/2024
Full time
Robert Half are working with an etsbalished professional services organisation based in Taunton as they look to recruit an Infrastructure Engineer on a permanent basis The role My client is committed to delivering innovative and reliable solutions to their people and clients, leveraging cutting-edge technologies like Azure and Office 365 to empower the businesses and drive growth. I am seeking a talented Azure and Office 365 Engineer to join their dynamic IT team. The ideal candidate will have a strong background in cloud technologies, particularly Azure and Office 365, with a passion for designing, implementing, and managing robust solutions for the business. Responsibilities; Design, deploy, and manage Azure and Office 365 environments, ensuring high availability, scalability, and security. Collaborate with end users to understand their business requirements and provide tailored solutions that meet their needs. Migrate on-premises infrastructure and workloads to Azure and Office 365, leveraging best practices and minimising downtime. Implement and configure Azure services such as Virtual Machines, Azure Active Directory, Azure Networking, Azure Storage, and Azure Backup. Configure and manage Office 365 services including Exchange Online, SharePoint Online, OneDrive for Business, and Teams. Monitor system performance, troubleshoot issues, and optimise resources to ensure optimal performance and cost-effectiveness. Implement security measures and compliance controls to protect data and meet regulatory requirements. Provide technical guidance and support, resolving issues and addressing concerns in a timely manner. Stay current with industry trends and emerging technologies, continuously enhancing skills and knowledge to drive innovation and improvement. Experience: Have 3+ years of experience in designing, implementing, and managing Azure and Office 365 environments Demonstrate in-depth knowledge of Azure services and Office 365 applications, with hands-on experience in deployment and administration Have a strong understanding of networking concepts, security principles, and compliance standards relevant to cloud environments Be proficient in PowerShell Scripting for automation and management tasks Show excellent communication and interpersonal skills, with the ability to effectively collaborate with clients and team members Pride yourself on your strong problem solving skills and the ability to troubleshoot complex technical issues Salary/working pattern: £40,000-£45,000 Hybrid working (3 days on site 2 from home) Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website:
A School in Ealing are seeking a Deputy IT Manager to join their IT function. The Deputy IT Manager will work within the Service Desk Team developing and providing support for the IT Infrastructure across the school site ensuring effective operation and availability. The role will involve supporting the IT Manager and acting as an escalation point for the IT service desk team. While the role is primarily 3rd line involving team supervision and project support, it is expected that the Deputy IT Manager will also be involved with other support tasks, including assisting end users and supporting school events. Requirements Management Daily supervision, training and development of staff within the service desk team Promote best practices and ensure teachers are benefiting from the full potential of IT systems Assist the IT Manager in the delivery of IT development plans Oversee the helpdesk ticket system and assign staff appropriately Document IT procedures and create IT admin guides Deputise for the IT Manager as required IT Service Desk Ensure the IT Service Desk is offering a quality support service to all end users through efficient and effective practices as directed by the Network Manager. Ensure the technical knowledge base repository is maintained and kept up to date. Ensure that tickets are resolved in line with agreed SLAs staff are informed of progress regarding solutions. Act as an additional point of contact regarding technical issues raised by staff. Represent the IT manager by taking ownership of issues raised by resolving disputes/complaints. Disaster Recovery/Data Backups Support the maintenance of an effective backup and disaster recovery strategy to ensure against loss of data through VEEAM. Network Infrastructure Support the IT Manager in the operational management and control of technical aspects of the installation, configuration and maintenance of the school's software and network infrastructure Experience Required NVQ Level 4 Network Engineer or CompTIA A+ ITIL v3/v4 Microsoft Certifications (Azure, Server Admin, OS) GCSE pass in Maths and English 9-4 (A-C) Cisco CCNA 200-301 Project Managment Experience of a school setting Line management of IT staff Working with senior stakeholders Experience of working in the education sector Scoping and managing projects Coaching and mentoring skills Demonstrable experience of delivering training Producing user guides and procedures Experience in working with large and complex computer networks based on Microsoft Azure Active Directory.
17/04/2024
Full time
A School in Ealing are seeking a Deputy IT Manager to join their IT function. The Deputy IT Manager will work within the Service Desk Team developing and providing support for the IT Infrastructure across the school site ensuring effective operation and availability. The role will involve supporting the IT Manager and acting as an escalation point for the IT service desk team. While the role is primarily 3rd line involving team supervision and project support, it is expected that the Deputy IT Manager will also be involved with other support tasks, including assisting end users and supporting school events. Requirements Management Daily supervision, training and development of staff within the service desk team Promote best practices and ensure teachers are benefiting from the full potential of IT systems Assist the IT Manager in the delivery of IT development plans Oversee the helpdesk ticket system and assign staff appropriately Document IT procedures and create IT admin guides Deputise for the IT Manager as required IT Service Desk Ensure the IT Service Desk is offering a quality support service to all end users through efficient and effective practices as directed by the Network Manager. Ensure the technical knowledge base repository is maintained and kept up to date. Ensure that tickets are resolved in line with agreed SLAs staff are informed of progress regarding solutions. Act as an additional point of contact regarding technical issues raised by staff. Represent the IT manager by taking ownership of issues raised by resolving disputes/complaints. Disaster Recovery/Data Backups Support the maintenance of an effective backup and disaster recovery strategy to ensure against loss of data through VEEAM. Network Infrastructure Support the IT Manager in the operational management and control of technical aspects of the installation, configuration and maintenance of the school's software and network infrastructure Experience Required NVQ Level 4 Network Engineer or CompTIA A+ ITIL v3/v4 Microsoft Certifications (Azure, Server Admin, OS) GCSE pass in Maths and English 9-4 (A-C) Cisco CCNA 200-301 Project Managment Experience of a school setting Line management of IT staff Working with senior stakeholders Experience of working in the education sector Scoping and managing projects Coaching and mentoring skills Demonstrable experience of delivering training Producing user guides and procedures Experience in working with large and complex computer networks based on Microsoft Azure Active Directory.
Infrastructure Support Engineer - eDV £30,000 - £76,000 Based in Hampshire (on-site) iO Associates is currently recruiting for an Infrastructure Support Engineer with eDV clearance for our client within the National Security sector. This organisation is a major player in providing cutting-edge, mission critical services and solutions focused on matters of National Security. They are leading the way in the research and development of technologies which transform the way in which we think about national security. On offer is an opportunity where no two days are alike, where each challenge will drive you to improve your skills and innovate at the very forefront of the technological landscape. My client has consistently pioneered new solutions to everyday problems, such as harnessing data in the world of professional sporting events, in addition to their ground-breaking work in national security. They have fostered an environment that ensures you are always a step-ahead of the latest trends - as you are working where they are being developed. As an Infrastructure Support Engineer, you will require a synthesis of communication skills and adaptability will enable you to provide resolution to incidents for a range of stakeholders and end-users. You will be working to proactively manage and support secure environments that are vital to the continued security of the nation. You should be capable of administrating ESXi & vCentre environments, in addition to troubleshooting SAN and NAS storage. Familiarity with the below skills will be advantageous: VMWARE Linux & Windows Gitlab Atlassian Gitlab Active Directory Remote desktop services If you are an Infrastructure Support specialist looking to change your day-to-day for an environment where you can make a difference, send an updated CV.
17/04/2024
Full time
Infrastructure Support Engineer - eDV £30,000 - £76,000 Based in Hampshire (on-site) iO Associates is currently recruiting for an Infrastructure Support Engineer with eDV clearance for our client within the National Security sector. This organisation is a major player in providing cutting-edge, mission critical services and solutions focused on matters of National Security. They are leading the way in the research and development of technologies which transform the way in which we think about national security. On offer is an opportunity where no two days are alike, where each challenge will drive you to improve your skills and innovate at the very forefront of the technological landscape. My client has consistently pioneered new solutions to everyday problems, such as harnessing data in the world of professional sporting events, in addition to their ground-breaking work in national security. They have fostered an environment that ensures you are always a step-ahead of the latest trends - as you are working where they are being developed. As an Infrastructure Support Engineer, you will require a synthesis of communication skills and adaptability will enable you to provide resolution to incidents for a range of stakeholders and end-users. You will be working to proactively manage and support secure environments that are vital to the continued security of the nation. You should be capable of administrating ESXi & vCentre environments, in addition to troubleshooting SAN and NAS storage. Familiarity with the below skills will be advantageous: VMWARE Linux & Windows Gitlab Atlassian Gitlab Active Directory Remote desktop services If you are an Infrastructure Support specialist looking to change your day-to-day for an environment where you can make a difference, send an updated CV.
2nd line Linux Systems Engineer £35,000 to £45,000 Are you a skilled problem solver with a knack for time management? Do you thrive working independently or collaboratively in a team? If so, we have an exciting opportunity for you to join our dynamic company as a Linux Systems Engineer. Key Responsibilities: Utilise your expertise in Linux operating systems, including RHEL/CentOS 6, 7, and 8. Implement and manage open-source tools like Puppet, Ansible, and Foreman for efficient automation. Execute Linux patching systems using tools such as Spacewalk and Satellite. Oversee application management and distribution across Linux estates. Essential Skills: Minimum of 2 years' experience in a Linux engineering environment. Proficient in Scripting languages like Bash, Python, and Perl. Experience with version control software, preferably Git. Familiarity with Microsoft Operating Systems (Server 2012, 2016, 2019) and Windows 10. Knowledge of automation technologies like Terraform or Jenkins. Desired Skills: Networking expertise, including LAN, WAN, Cisco switching, Juniper, and Fortinet security products. Database administration skills (MySQL, PostgreSQL, MariaDB, or InfluxDB). Familiarity with Microsoft Active Directory, Group Policies, and Cloud solutions (Azure, O365, etc.). Experience in virtualisation management (VMware, XenServer, OpenStack, RHV, or Hyper-V). Understanding of PKI and certificate services. What We Offer: Exciting and dynamic work environment with renowned customers and partners. Generous benefits package, including 32 working days holiday, healthcare scheme, and pension contributions. Perkbox employee incentive scheme and annual professional development plan. Hybrid/flexible working options and onsite parking. Opportunities for career growth and training. Cycle to work scheme and a recommend a friend scheme with rewards up to £1500. Ready to join our team? Apply now and become a key player in our innovative and growing company!
15/04/2024
Full time
2nd line Linux Systems Engineer £35,000 to £45,000 Are you a skilled problem solver with a knack for time management? Do you thrive working independently or collaboratively in a team? If so, we have an exciting opportunity for you to join our dynamic company as a Linux Systems Engineer. Key Responsibilities: Utilise your expertise in Linux operating systems, including RHEL/CentOS 6, 7, and 8. Implement and manage open-source tools like Puppet, Ansible, and Foreman for efficient automation. Execute Linux patching systems using tools such as Spacewalk and Satellite. Oversee application management and distribution across Linux estates. Essential Skills: Minimum of 2 years' experience in a Linux engineering environment. Proficient in Scripting languages like Bash, Python, and Perl. Experience with version control software, preferably Git. Familiarity with Microsoft Operating Systems (Server 2012, 2016, 2019) and Windows 10. Knowledge of automation technologies like Terraform or Jenkins. Desired Skills: Networking expertise, including LAN, WAN, Cisco switching, Juniper, and Fortinet security products. Database administration skills (MySQL, PostgreSQL, MariaDB, or InfluxDB). Familiarity with Microsoft Active Directory, Group Policies, and Cloud solutions (Azure, O365, etc.). Experience in virtualisation management (VMware, XenServer, OpenStack, RHV, or Hyper-V). Understanding of PKI and certificate services. What We Offer: Exciting and dynamic work environment with renowned customers and partners. Generous benefits package, including 32 working days holiday, healthcare scheme, and pension contributions. Perkbox employee incentive scheme and annual professional development plan. Hybrid/flexible working options and onsite parking. Opportunities for career growth and training. Cycle to work scheme and a recommend a friend scheme with rewards up to £1500. Ready to join our team? Apply now and become a key player in our innovative and growing company!
NO SPONSORSHIP Windows Server Engineer SALARY: $145k - $165K plus 15% bonus LOCATION: Dallas 3 days in office and 2 days remote Looking for a Windows Systems Administration Engineer and operational support (both) in a large enterprise environment. cloud and on premises 2016 - 2019 sccm or similar tools The successful candidate must have prior experience designing, supporting and administering Windows server environment. Candidate should have through hands-on experience working in cloud environments preferably AWS. Responsibilities: Provide advanced Windows system administration, operational support, and problem resolution for a mixed Windows Server 2016 and 2019 environments Provide break/fix support for Windows Server OS and third-party application issues Troubleshoot hardware and software problems, take appropriate corrective action and/or interact with team members or vendors to work through issue resolution Automate processes to reduce hands on support Support cloud environments for Windows AMIs Qualifications: Technical Skills: In-depth knowledge of Windows Server 2016 and 2019 administration and support Experience with Powershell commands and scripts System administration experience and knowledge of VMware and administration of virtual Servers General working knowledge of NAS, SAN, and networking Active Directory administration experience Hands-on experience with cloud based architecture especially AWS Experience with terraform, or other infrastructure as code applications Experience with build automation a plus Software deployment experience through SCCM or similar tools is a plus Vulnerability remediation experience is a plus Education and/or Experience: Seven or more years of Windows Server installation, operations, administration, and maintenance of physical and virtualized Servers in an enterprise environment
12/04/2024
Full time
NO SPONSORSHIP Windows Server Engineer SALARY: $145k - $165K plus 15% bonus LOCATION: Dallas 3 days in office and 2 days remote Looking for a Windows Systems Administration Engineer and operational support (both) in a large enterprise environment. cloud and on premises 2016 - 2019 sccm or similar tools The successful candidate must have prior experience designing, supporting and administering Windows server environment. Candidate should have through hands-on experience working in cloud environments preferably AWS. Responsibilities: Provide advanced Windows system administration, operational support, and problem resolution for a mixed Windows Server 2016 and 2019 environments Provide break/fix support for Windows Server OS and third-party application issues Troubleshoot hardware and software problems, take appropriate corrective action and/or interact with team members or vendors to work through issue resolution Automate processes to reduce hands on support Support cloud environments for Windows AMIs Qualifications: Technical Skills: In-depth knowledge of Windows Server 2016 and 2019 administration and support Experience with Powershell commands and scripts System administration experience and knowledge of VMware and administration of virtual Servers General working knowledge of NAS, SAN, and networking Active Directory administration experience Hands-on experience with cloud based architecture especially AWS Experience with terraform, or other infrastructure as code applications Experience with build automation a plus Software deployment experience through SCCM or similar tools is a plus Vulnerability remediation experience is a plus Education and/or Experience: Seven or more years of Windows Server installation, operations, administration, and maintenance of physical and virtualized Servers in an enterprise environment
2nd Line Support Engineer - Brixworth, Northamptonshire - Permanent Salary up to 32,000 Dependent on experience + Company Benefits + Fantastic team and working environment! Lucid Connect have an exciting new opportunity to join a market leading IT solutions provider covering enterprise clients across the EMEA region. Due to ongoing promotions and team expansion, a 2nd Line position has arisen to join a truly fantastic team that provides the highest level of support to provide support and be involved in upgrade projects for a growing customer base. This is a VIP ( and very cool !) customer site, working on behalf of a Managed Service Provider who support their Client with any and all IT requirements they require to enhance their technical capabilities and support daily operations. We are looking for a candidate that has excellent technical and interpersonal skills with experience working for a IT solutions provider previously in a 2nd Line Support Engineer role supporting external customers. Requirements: At least 24 months previous IT support experience in a 2nd Line capacity Proven knowledge of Microsoft based server operating systems with emphasis on Windows server 2012/2016/2019 administration. Experienced troubleshooting Microsoft Applications, Active Directory, Office 365, Group Policy etc Ability to install and configure hardware, software and operating systems Proficient in basic TCP/IP switching and network administration, DHCP/DNS Ability to troubleshoot and solve technical problems independently. Good understanding of PC hardware set-up and configuration A Driving Licence is Essential & a DBS Check will be required Qualifications: The following certifications are desirable but not necessarily essential. Microsoft Professional Certifications ITIL Foundation
12/04/2024
Full time
2nd Line Support Engineer - Brixworth, Northamptonshire - Permanent Salary up to 32,000 Dependent on experience + Company Benefits + Fantastic team and working environment! Lucid Connect have an exciting new opportunity to join a market leading IT solutions provider covering enterprise clients across the EMEA region. Due to ongoing promotions and team expansion, a 2nd Line position has arisen to join a truly fantastic team that provides the highest level of support to provide support and be involved in upgrade projects for a growing customer base. This is a VIP ( and very cool !) customer site, working on behalf of a Managed Service Provider who support their Client with any and all IT requirements they require to enhance their technical capabilities and support daily operations. We are looking for a candidate that has excellent technical and interpersonal skills with experience working for a IT solutions provider previously in a 2nd Line Support Engineer role supporting external customers. Requirements: At least 24 months previous IT support experience in a 2nd Line capacity Proven knowledge of Microsoft based server operating systems with emphasis on Windows server 2012/2016/2019 administration. Experienced troubleshooting Microsoft Applications, Active Directory, Office 365, Group Policy etc Ability to install and configure hardware, software and operating systems Proficient in basic TCP/IP switching and network administration, DHCP/DNS Ability to troubleshoot and solve technical problems independently. Good understanding of PC hardware set-up and configuration A Driving Licence is Essential & a DBS Check will be required Qualifications: The following certifications are desirable but not necessarily essential. Microsoft Professional Certifications ITIL Foundation
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Senior Windows Systems Engineer. Candidate will administer and enhance the Windows server infrastructure both on-premises and in the cloud. Candidate will have prior experience designing, supporting and administering Windows server environment. Candidate should have through hands-on experience working in cloud environments preferably AWS. The candidate will need to have excellent people skills, strong analytical and technical skills for troubleshooting complex issues. Responsibilities: Provide advanced Windows system administration, operational support, and problem resolution for a mixed Windows Server 2016 and 2019 environments Provide break/fix support for Windows Server OS and third-party application issues Troubleshoot hardware and software problems, take appropriate corrective action and/or interact with team members or vendors to work through issue resolution Automate processes to reduce hands on support Support cloud environments for Windows AMIs Participate in patching and vulnerability remediation, as needed Adhere to Change Management process Comply with all audit, compliance, and regulatory requirements Perform other duties as assigned Support On call and weekend work Qualifications: Ability to work effectively with clients, technical staff, consultants and vendors. Ability to work well under pressure and within deadlines Ability to communicate well and perform as part of a team located in multiple cities In-depth knowledge of Windows Server 2016 and 2019 administration and support Experience with Powershell commands and scripts System administration experience and knowledge of VMware and administration of virtual Servers General working knowledge of NAS, SAN, and networking Active Directory administration experience Hands-on experience with cloud based architecture especially AWS Experience with terraform, or other infrastructure as code applications Experience with build automation a plus Software deployment experience through SCCM or similar tools is a plus Vulnerability remediation experience is a plus
12/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Senior Windows Systems Engineer. Candidate will administer and enhance the Windows server infrastructure both on-premises and in the cloud. Candidate will have prior experience designing, supporting and administering Windows server environment. Candidate should have through hands-on experience working in cloud environments preferably AWS. The candidate will need to have excellent people skills, strong analytical and technical skills for troubleshooting complex issues. Responsibilities: Provide advanced Windows system administration, operational support, and problem resolution for a mixed Windows Server 2016 and 2019 environments Provide break/fix support for Windows Server OS and third-party application issues Troubleshoot hardware and software problems, take appropriate corrective action and/or interact with team members or vendors to work through issue resolution Automate processes to reduce hands on support Support cloud environments for Windows AMIs Participate in patching and vulnerability remediation, as needed Adhere to Change Management process Comply with all audit, compliance, and regulatory requirements Perform other duties as assigned Support On call and weekend work Qualifications: Ability to work effectively with clients, technical staff, consultants and vendors. Ability to work well under pressure and within deadlines Ability to communicate well and perform as part of a team located in multiple cities In-depth knowledge of Windows Server 2016 and 2019 administration and support Experience with Powershell commands and scripts System administration experience and knowledge of VMware and administration of virtual Servers General working knowledge of NAS, SAN, and networking Active Directory administration experience Hands-on experience with cloud based architecture especially AWS Experience with terraform, or other infrastructure as code applications Experience with build automation a plus Software deployment experience through SCCM or similar tools is a plus Vulnerability remediation experience is a plus
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Senior Windows Systems Engineer. Candidate will administer and enhance the Windows server infrastructure both on-premises and in the cloud. Candidate will have prior experience designing, supporting and administering Windows server environment. Candidate should have through hands-on experience working in cloud environments preferably AWS. The candidate will need to have excellent people skills, strong analytical and technical skills for troubleshooting complex issues. Responsibilities: Provide advanced Windows system administration, operational support, and problem resolution for a mixed Windows Server 2016 and 2019 environments Provide break/fix support for Windows Server OS and third-party application issues Troubleshoot hardware and software problems, take appropriate corrective action and/or interact with team members or vendors to work through issue resolution Automate processes to reduce hands on support Support cloud environments for Windows AMIs Participate in patching and vulnerability remediation, as needed Adhere to Change Management process Comply with all audit, compliance, and regulatory requirements Perform other duties as assigned Support On call and weekend work Qualifications: Ability to work effectively with clients, technical staff, consultants and vendors. Ability to work well under pressure and within deadlines Ability to communicate well and perform as part of a team located in multiple cities In-depth knowledge of Windows Server 2016 and 2019 administration and support Experience with Powershell commands and scripts System administration experience and knowledge of VMware and administration of virtual Servers General working knowledge of NAS, SAN, and networking Active Directory administration experience Hands-on experience with cloud based architecture especially AWS Experience with terraform, or other infrastructure as code applications Experience with build automation a plus Software deployment experience through SCCM or similar tools is a plus Vulnerability remediation experience is a plus
12/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Senior Windows Systems Engineer. Candidate will administer and enhance the Windows server infrastructure both on-premises and in the cloud. Candidate will have prior experience designing, supporting and administering Windows server environment. Candidate should have through hands-on experience working in cloud environments preferably AWS. The candidate will need to have excellent people skills, strong analytical and technical skills for troubleshooting complex issues. Responsibilities: Provide advanced Windows system administration, operational support, and problem resolution for a mixed Windows Server 2016 and 2019 environments Provide break/fix support for Windows Server OS and third-party application issues Troubleshoot hardware and software problems, take appropriate corrective action and/or interact with team members or vendors to work through issue resolution Automate processes to reduce hands on support Support cloud environments for Windows AMIs Participate in patching and vulnerability remediation, as needed Adhere to Change Management process Comply with all audit, compliance, and regulatory requirements Perform other duties as assigned Support On call and weekend work Qualifications: Ability to work effectively with clients, technical staff, consultants and vendors. Ability to work well under pressure and within deadlines Ability to communicate well and perform as part of a team located in multiple cities In-depth knowledge of Windows Server 2016 and 2019 administration and support Experience with Powershell commands and scripts System administration experience and knowledge of VMware and administration of virtual Servers General working knowledge of NAS, SAN, and networking Active Directory administration experience Hands-on experience with cloud based architecture especially AWS Experience with terraform, or other infrastructure as code applications Experience with build automation a plus Software deployment experience through SCCM or similar tools is a plus Vulnerability remediation experience is a plus
Description: General Information: Start date: ASAP Planned duration: 12 months + extension Workplace: Basel Workload: 100% Team: 4 On call: yes (1/months) Background : Are you passionate about Information (IT) and Automation Technology (OT) and aspiring to make a meaningful impact? You are a customer focused individual with aspiration to deliver high quality support in a GMP Lab environment. Behind every product sold by Pharma Global Technical Operations (PT). Starting with Phase I of the development process and continuing through to product maturity, PT makes lifesaving medicines at 11 locations, with the support of partners from around the world. Information (IT) and Automation Technology (OT) teams are key in producing and delivering medicine to patients. The organization is currently undergoing a transformation towards digitalization, advancing fundamental elements to meet future needs, such as leveraging new technologies. You as a System Process Specialist (SPS) will be acting in the 1-Stop-Shop and are part of the support and continuous improvement structure. The System Process Specialist has a profound process understanding and is collaborating with the Business Community to continuously improve business processes and underlying IT Assess & Release applications. By this, he/she acts as a trusted adviser of the end-user/key-user as well as a bridge between the end user and other roles in the Informatics support layers. The SPS can raise incidents on behalf of the user area or work with Process Owner & other local business roles to train (key-)users. In projects, the System Process Specialist can also represent the interests of the systems user group and has the responsibility of coordinating and bringing input from the area of responsibility to the project and communicating project goals, information and progress back to the business areas. The perfect candidate is familiar with ITSM processes and support tools for incident and change management. Also we are looking for someone who works independently within guidelines while receiving minimal guidance. Tasks & Responsibilities: End-User-Support Laboratory Systems End to End accountability for Assess & Release System support Responsible for Assess & Release System support Responsible for 24/7 on-call, nights and weekends on a rotational basis Personal contact person for Key and End User out of the business department Log incident/requests into a ticket system for further processing Triages, prioritizes incidents/requests and performs root cause analysis in problem management (handling issue, data issue, authorization issue, IT issue). Resolves or forwards incidents/requests based on individual knowledge or knowledge articles Coordination of End User groups and escalation management as required Distributes application issues and non-application issues that cannot be solved by him/her, or based on catalog to the 2nd level support Supports issue clarification on request of 2nd level support Validate the resolution proposals and performs the necessary test in case tests are required on request of the 2nd level support Cooperate with 2nd level support team during analysis of reported incidents Communicating and coordination of End User activities if there is a major incident Interface Monitoring (Business Errors) Support Execution of system actions Support Implementation of new Systems and Equipment Continuous Improvement of Laboratory Systems Regular exchange with the Support network and or Business Process Experts (BPE) on support cases, best practices and process improvement proposals with network relevance Helps the End User to submit new ideas for process improvements, allowing a comprehensive approach for assessing both the process interdependencies as well impact to all underlying systems. Describes the full life cycle of an integrated Change process to Business Process with System impact. This Framework combines the Assessment of the requirement, build and test work as well as deployment and possibly delivery of the added value to the End User. Support Processes & Tools for Laboratory Systems Local Labsystem and Lab Equipment Bundle, Application Support for eg Cedex Bio, Cedex HiRes, SoloVPE, Cary WinUV Local Support of Informatics Products eg Central Label Management Software, Nextlab, Labx, Labware, Smartline Data Cockpit, Unicorn Use of Service Now for incident, problem, request and change management Must Haves: Relevant completed apprenticeship in IT area or equivalent and/or ideally an advanced degree in the IT or automation field (*) 3+ years professional experience in complex business environments (*) Knowledge and experience in systems administration and support of laboratory systems (*) Knowledge and experience in Windows Server, Active Directory and Client operating systems (*) Knowledge and experience in Computerized System Validation (*) Knowledge and experience in Network topology (*) Fluency German and English is a must (spoken and written) Good communication skills Service oriented attitude, being able to communicate with our customers, also in emergency situations Team player Nice to Have: Knowledge and experience in systems administration in the manufacturing area (eg MES, PI, SCADA, PCS) Trainer skills, methodology skills to perform trainings for end-users in specific area (refresh and new) Skills: German English pharmaceutical Systems engineering Support Engineering Administration LabIT windows server client operating system Customer service CSV Annex technical suppot team player Assess & Release System support 2nd level support Active Directory laboratory mes PI SCADA PCS Employee Value Proposition: Highly skilled team Great company Mostly onsite, but possible somtimes to work from home Job Title: Quality Systems Specialist Location: Basel, Switzerland Job Type: Contract TEKsystems, an Allegis Group company. Allegis Group AG, Aeschengraben 20, CH-4051 Basel, Switzerland. Registration No. CHE-101.865.121. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
12/04/2024
Project-based
Description: General Information: Start date: ASAP Planned duration: 12 months + extension Workplace: Basel Workload: 100% Team: 4 On call: yes (1/months) Background : Are you passionate about Information (IT) and Automation Technology (OT) and aspiring to make a meaningful impact? You are a customer focused individual with aspiration to deliver high quality support in a GMP Lab environment. Behind every product sold by Pharma Global Technical Operations (PT). Starting with Phase I of the development process and continuing through to product maturity, PT makes lifesaving medicines at 11 locations, with the support of partners from around the world. Information (IT) and Automation Technology (OT) teams are key in producing and delivering medicine to patients. The organization is currently undergoing a transformation towards digitalization, advancing fundamental elements to meet future needs, such as leveraging new technologies. You as a System Process Specialist (SPS) will be acting in the 1-Stop-Shop and are part of the support and continuous improvement structure. The System Process Specialist has a profound process understanding and is collaborating with the Business Community to continuously improve business processes and underlying IT Assess & Release applications. By this, he/she acts as a trusted adviser of the end-user/key-user as well as a bridge between the end user and other roles in the Informatics support layers. The SPS can raise incidents on behalf of the user area or work with Process Owner & other local business roles to train (key-)users. In projects, the System Process Specialist can also represent the interests of the systems user group and has the responsibility of coordinating and bringing input from the area of responsibility to the project and communicating project goals, information and progress back to the business areas. The perfect candidate is familiar with ITSM processes and support tools for incident and change management. Also we are looking for someone who works independently within guidelines while receiving minimal guidance. Tasks & Responsibilities: End-User-Support Laboratory Systems End to End accountability for Assess & Release System support Responsible for Assess & Release System support Responsible for 24/7 on-call, nights and weekends on a rotational basis Personal contact person for Key and End User out of the business department Log incident/requests into a ticket system for further processing Triages, prioritizes incidents/requests and performs root cause analysis in problem management (handling issue, data issue, authorization issue, IT issue). Resolves or forwards incidents/requests based on individual knowledge or knowledge articles Coordination of End User groups and escalation management as required Distributes application issues and non-application issues that cannot be solved by him/her, or based on catalog to the 2nd level support Supports issue clarification on request of 2nd level support Validate the resolution proposals and performs the necessary test in case tests are required on request of the 2nd level support Cooperate with 2nd level support team during analysis of reported incidents Communicating and coordination of End User activities if there is a major incident Interface Monitoring (Business Errors) Support Execution of system actions Support Implementation of new Systems and Equipment Continuous Improvement of Laboratory Systems Regular exchange with the Support network and or Business Process Experts (BPE) on support cases, best practices and process improvement proposals with network relevance Helps the End User to submit new ideas for process improvements, allowing a comprehensive approach for assessing both the process interdependencies as well impact to all underlying systems. Describes the full life cycle of an integrated Change process to Business Process with System impact. This Framework combines the Assessment of the requirement, build and test work as well as deployment and possibly delivery of the added value to the End User. Support Processes & Tools for Laboratory Systems Local Labsystem and Lab Equipment Bundle, Application Support for eg Cedex Bio, Cedex HiRes, SoloVPE, Cary WinUV Local Support of Informatics Products eg Central Label Management Software, Nextlab, Labx, Labware, Smartline Data Cockpit, Unicorn Use of Service Now for incident, problem, request and change management Must Haves: Relevant completed apprenticeship in IT area or equivalent and/or ideally an advanced degree in the IT or automation field (*) 3+ years professional experience in complex business environments (*) Knowledge and experience in systems administration and support of laboratory systems (*) Knowledge and experience in Windows Server, Active Directory and Client operating systems (*) Knowledge and experience in Computerized System Validation (*) Knowledge and experience in Network topology (*) Fluency German and English is a must (spoken and written) Good communication skills Service oriented attitude, being able to communicate with our customers, also in emergency situations Team player Nice to Have: Knowledge and experience in systems administration in the manufacturing area (eg MES, PI, SCADA, PCS) Trainer skills, methodology skills to perform trainings for end-users in specific area (refresh and new) Skills: German English pharmaceutical Systems engineering Support Engineering Administration LabIT windows server client operating system Customer service CSV Annex technical suppot team player Assess & Release System support 2nd level support Active Directory laboratory mes PI SCADA PCS Employee Value Proposition: Highly skilled team Great company Mostly onsite, but possible somtimes to work from home Job Title: Quality Systems Specialist Location: Basel, Switzerland Job Type: Contract TEKsystems, an Allegis Group company. Allegis Group AG, Aeschengraben 20, CH-4051 Basel, Switzerland. Registration No. CHE-101.865.121. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
We are currently looking on behalf of one of our important clients for a Windows System Engineer. The role is permanent position based in Zurich Canton & comes with some home office allowance. Your role: Hold responsibility for IT Infrastructure design, implementation & maintenance to ensure optimal performance, security & scalability. Manage Client Support, Server Support & Maintenance. Your Skills & Experience: At least 5+ years of professional experience in IT Systems/Infrastructure Engineering. Strong expertise in Windows System Engineering, Windows Server & Client administration, Active Directory & Group Policy. Skilled in Azure AD & Microsoft 365. Sound experience in Citrix Virtual Desktops, VMWare Virtualization, Storage Solutions & Administration & Veeam Backup & Disaster recovery solutions. Experienced in Network Firewalls, Routing & Switching. Your Profile: Completed University Degree in the area Computer Science or Similar. Strong communication, collaboration & problem-solving skills. Self-motivated, analytical, detailed, organized & a team-player. Continuously enthusiastic to learn & further develop. Able to occasionally partake in business trips to foreign branches. Fluent in English (spoken & written), German languages skills are considered highly advantageous.
12/04/2024
Full time
We are currently looking on behalf of one of our important clients for a Windows System Engineer. The role is permanent position based in Zurich Canton & comes with some home office allowance. Your role: Hold responsibility for IT Infrastructure design, implementation & maintenance to ensure optimal performance, security & scalability. Manage Client Support, Server Support & Maintenance. Your Skills & Experience: At least 5+ years of professional experience in IT Systems/Infrastructure Engineering. Strong expertise in Windows System Engineering, Windows Server & Client administration, Active Directory & Group Policy. Skilled in Azure AD & Microsoft 365. Sound experience in Citrix Virtual Desktops, VMWare Virtualization, Storage Solutions & Administration & Veeam Backup & Disaster recovery solutions. Experienced in Network Firewalls, Routing & Switching. Your Profile: Completed University Degree in the area Computer Science or Similar. Strong communication, collaboration & problem-solving skills. Self-motivated, analytical, detailed, organized & a team-player. Continuously enthusiastic to learn & further develop. Able to occasionally partake in business trips to foreign branches. Fluent in English (spoken & written), German languages skills are considered highly advantageous.