Technology Support Analyst Salary: Starting at $75k Location: Washington, DC On-site: 5 days/week *We are unable to provide sponsorship for this role* Qualifications 5+ years of experience in a professional services environment, law firm experience preferable. Knowledge of desktop computing environment and troubleshooting techniques of hardware and software issues. Knowledge and the ability to support Microsoft operating system, including networking components, hardware, peripheral devices. Responsibilities Ability to set up and troubleshoot video and audio in conference rooms. Support the day-to-day Conference Center Technology operational needs. Set up audio conferences (microphones, sound systems, speakerphones, conference calls). Set up and Support remote Zoom, Webex, MS Teams, and Remo events. Set up presentation equipment (LCD projectors, screens, videos). Proficient in Windows 10 OS and core application suite; including the Microsoft Suite and various Kirkland applications. Intermediate knowledge of Remote Computing and Citrix experience
28/03/2024
Full time
Technology Support Analyst Salary: Starting at $75k Location: Washington, DC On-site: 5 days/week *We are unable to provide sponsorship for this role* Qualifications 5+ years of experience in a professional services environment, law firm experience preferable. Knowledge of desktop computing environment and troubleshooting techniques of hardware and software issues. Knowledge and the ability to support Microsoft operating system, including networking components, hardware, peripheral devices. Responsibilities Ability to set up and troubleshoot video and audio in conference rooms. Support the day-to-day Conference Center Technology operational needs. Set up audio conferences (microphones, sound systems, speakerphones, conference calls). Set up and Support remote Zoom, Webex, MS Teams, and Remo events. Set up presentation equipment (LCD projectors, screens, videos). Proficient in Windows 10 OS and core application suite; including the Microsoft Suite and various Kirkland applications. Intermediate knowledge of Remote Computing and Citrix experience
*We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Technology Support Analyst. This person will support all Windows 10 OS and core application suite. They will do PC troubleshooting, Conference Center Technology operational support, VoIP, Citrix, etc. Responsibilities: Excellent judgment in assessing user issues; intermediate trouble-shooting methodology. Ability to work to the best resolution either through own knowledge or proper, timely escalation. Proficient in Windows 10 OS and core application suite; including the Microsoft Suite and various Kirkland applications. Intermediate knowledge of Remote Computing and Citrix experience. Intermediate PC troubleshooting skills and assists other team members in troubleshooting and diagnosing issues Intermediate knowledge of iOS setup and troubleshooting. Knowledge of networks including wireless experience. Intermediate understanding and knowledge of Voice Over IP (VOIP) telephone systems. Demonstrates the willingness and ability to help other team members on difficult issues. Documents new findings/solutions and processes Adheres to use of call ticketing system for each incident (eg request, issues, etc.). Understands and follows ticket ownership guidelines and system usage. Solid ability to research information through internal and external sources. Adheres to written procedures, checklists and all quality control associated with project rollouts. Participates in on-call and overtime on an as needed basis. Ability to setup and troubleshoot video and audio in conference rooms. Support the day-to-day Conference Center Technology operational needs. Set up audio conferences (microphones, sound systems, speakerphones, conference calls). Set up and Support remote Zoom, WebEx, MS Teams and Remo events. Set up presentation equipment (LCD projectors, screens, videos). Qualifications Education. Computer Science or Technical qualification Minimum of 5 to 6 years of experience in a professional services environment, law firm experience preferable. A+ and/or Microsoft certification are desirable. Must be able to demonstrate strong interpersonal and customer service skills and will have the ability to be process-oriented yet flexible. Audio Visual experience a plus. Knowledge of desktop computing environment and troubleshooting techniques of hardware and software issues. Knowledge and the ability to support Microsoft operating system, including networking component, hardware, peripheral devices. Knowledge and experience in conference center environment.
26/03/2024
Full time
*We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Technology Support Analyst. This person will support all Windows 10 OS and core application suite. They will do PC troubleshooting, Conference Center Technology operational support, VoIP, Citrix, etc. Responsibilities: Excellent judgment in assessing user issues; intermediate trouble-shooting methodology. Ability to work to the best resolution either through own knowledge or proper, timely escalation. Proficient in Windows 10 OS and core application suite; including the Microsoft Suite and various Kirkland applications. Intermediate knowledge of Remote Computing and Citrix experience. Intermediate PC troubleshooting skills and assists other team members in troubleshooting and diagnosing issues Intermediate knowledge of iOS setup and troubleshooting. Knowledge of networks including wireless experience. Intermediate understanding and knowledge of Voice Over IP (VOIP) telephone systems. Demonstrates the willingness and ability to help other team members on difficult issues. Documents new findings/solutions and processes Adheres to use of call ticketing system for each incident (eg request, issues, etc.). Understands and follows ticket ownership guidelines and system usage. Solid ability to research information through internal and external sources. Adheres to written procedures, checklists and all quality control associated with project rollouts. Participates in on-call and overtime on an as needed basis. Ability to setup and troubleshoot video and audio in conference rooms. Support the day-to-day Conference Center Technology operational needs. Set up audio conferences (microphones, sound systems, speakerphones, conference calls). Set up and Support remote Zoom, WebEx, MS Teams and Remo events. Set up presentation equipment (LCD projectors, screens, videos). Qualifications Education. Computer Science or Technical qualification Minimum of 5 to 6 years of experience in a professional services environment, law firm experience preferable. A+ and/or Microsoft certification are desirable. Must be able to demonstrate strong interpersonal and customer service skills and will have the ability to be process-oriented yet flexible. Audio Visual experience a plus. Knowledge of desktop computing environment and troubleshooting techniques of hardware and software issues. Knowledge and the ability to support Microsoft operating system, including networking component, hardware, peripheral devices. Knowledge and experience in conference center environment.
Infrastructure Analyst Liverpool/Hybrid (2-3 days on site per week) Up to £45K An Infrastructure Analyst is required for our client who are based in Liverpool. You will be joining the infrastructure team who are responsible for the delivery of technical projects, management and BAU upkeep of the organisation's infrastructure, applications and SQL. Key responsibilities: Work closely with the Service Delivery Manager - Infrastructure to develop and maintain the Operational Infrastructure/IT Systems Act as a point of escalation to Service Desk Analysts and support them in identifying, troubleshooting, and resolving issues. Embrace change defined by the IT Project Roadmap. Support the IT departmental policies for the organisation which includes all service delivery matters, technological matters, hardware, and software procurement & IT services sourcing. Work in a collaborative way with all IT teams Knowledge transfer to the IT Service Desk. Create and maintain systems configuration documentation, including creating and maintaining test plans and recovery methods Keep up to date on infrastructure and security trends to improve the IT service delivery. Essential Skills: * VMware management & maintenance. * Microsoft Server technologies & associated services, including Server 2012, 2016 and 2019. * Networking knowledge, from a troubleshooting and routing perspective. Basic switch configuration knowledge would be desirable. * An understanding of Disaster Recovery and High Availability technologies, to achieve strong recovery point/recovery time objectives. * Microsoft Active Directory, DHCP, DNS, Sites/Services, and native replication technologies. * Windows file services including DFSR. * A strong understanding of applications, HA technologies and how to make applications highly available for BC/DR purposes. * While an understanding of all internal applications isn't essential, a strong level of knowledge in different applications and server Back End configuration is essential. * A good understanding of monitoring technologies including tools such as SolarWinds in addition to SNMP and MIB sets to configure and fine tune service monitoring to correctly alert and give statistics on availability and performance. * A good understanding of telephony & phone systems, including SIP trunking and routing. * An understanding of change management/problem management. Desirable: * ITIL v3 Foundation * Microsoft Certified: AZ-900, Microsoft Certified: AZ-104, Microsoft Certified: AZ-700 * Office 365 - Exchange online/Teams/Intune * Microsoft Single Sign on (Native Azure/SAML) and Multi-Factor Authentication * Microsoft Azure; Mimecast; VMWare VSAN * Datacentre Technologies including power and cooling to achieve and efficient and green datacentre footprint. * An interest in Cyber/Information security * iManage10/Cloud/Share * Remote Desktop Services * Aderant * BigHand The team are currently working with some of the latest technologies, including a Software Defined WAN, Software Defined Datacentre, and migration of core applications to SAAS and IAAS platforms where suitable. As well as being a member of our Infrastructure team, you will also closely align with the Solutions Architect, Project Management office and Service desk teams.
26/03/2024
Full time
Infrastructure Analyst Liverpool/Hybrid (2-3 days on site per week) Up to £45K An Infrastructure Analyst is required for our client who are based in Liverpool. You will be joining the infrastructure team who are responsible for the delivery of technical projects, management and BAU upkeep of the organisation's infrastructure, applications and SQL. Key responsibilities: Work closely with the Service Delivery Manager - Infrastructure to develop and maintain the Operational Infrastructure/IT Systems Act as a point of escalation to Service Desk Analysts and support them in identifying, troubleshooting, and resolving issues. Embrace change defined by the IT Project Roadmap. Support the IT departmental policies for the organisation which includes all service delivery matters, technological matters, hardware, and software procurement & IT services sourcing. Work in a collaborative way with all IT teams Knowledge transfer to the IT Service Desk. Create and maintain systems configuration documentation, including creating and maintaining test plans and recovery methods Keep up to date on infrastructure and security trends to improve the IT service delivery. Essential Skills: * VMware management & maintenance. * Microsoft Server technologies & associated services, including Server 2012, 2016 and 2019. * Networking knowledge, from a troubleshooting and routing perspective. Basic switch configuration knowledge would be desirable. * An understanding of Disaster Recovery and High Availability technologies, to achieve strong recovery point/recovery time objectives. * Microsoft Active Directory, DHCP, DNS, Sites/Services, and native replication technologies. * Windows file services including DFSR. * A strong understanding of applications, HA technologies and how to make applications highly available for BC/DR purposes. * While an understanding of all internal applications isn't essential, a strong level of knowledge in different applications and server Back End configuration is essential. * A good understanding of monitoring technologies including tools such as SolarWinds in addition to SNMP and MIB sets to configure and fine tune service monitoring to correctly alert and give statistics on availability and performance. * A good understanding of telephony & phone systems, including SIP trunking and routing. * An understanding of change management/problem management. Desirable: * ITIL v3 Foundation * Microsoft Certified: AZ-900, Microsoft Certified: AZ-104, Microsoft Certified: AZ-700 * Office 365 - Exchange online/Teams/Intune * Microsoft Single Sign on (Native Azure/SAML) and Multi-Factor Authentication * Microsoft Azure; Mimecast; VMWare VSAN * Datacentre Technologies including power and cooling to achieve and efficient and green datacentre footprint. * An interest in Cyber/Information security * iManage10/Cloud/Share * Remote Desktop Services * Aderant * BigHand The team are currently working with some of the latest technologies, including a Software Defined WAN, Software Defined Datacentre, and migration of core applications to SAAS and IAAS platforms where suitable. As well as being a member of our Infrastructure team, you will also closely align with the Solutions Architect, Project Management office and Service desk teams.
IT Development & Test Manager Harrogate & Home working Up to £65,000/£70,000 Your new role Lead and manage IT Development (initially focussing on ERP and integration) and Testing life cycles to ensure services are resilient, supportable, performant and secure, whilst driving optimisation and continuous service improvement. Lead a team of Developers, Test Analysts and third-party suppliers to business partner across the Group, providing technical expertise, alongside knowledge of business processes to leverage the investment in IT Products. Responsibilities Develop and lead IT Development and Testing Plans, informing Product Roadmaps to meet current and future business needs with a focus on protecting and optimising core technologies (ERP & Integration), alongside low volume, ad hoc, 3rd party website development. Define, lead, manage, plan and govern Release & Deployment and Environment Management standards, ensuring alignment to best practice and regulation eg ITIL, ISO27001 and GDPR. Establish, lead, and develop an approach to performance testing to ensure new and changed services operate in line with business requirements and are fit for purpose. Partner with IT colleagues and business specialists across the Group to develop a flexible, agile framework to deliver continuous improvement at pace, enabling others to perform low complexity development and User Acceptance Testing. Manage IT development and testing budgets, conducting near and long-term financial forecasting. Explore and develop capabilities using other tools such as Microsoft Power Apps to further leverage investment in technology across the Group. Collaborate with the Technical Design Authority and Change Advisory Board, representing the perspectives and opportunities offered via these specialisms. Keep abreast of new and emerging technologies, processes and solutions with a focus on ERP & Integration. Active member of the Extended IT Leadership Team, researching opportunities and embracing change through effective horizon scanning and external networking to proactively shape and deliver the Group's IT strategy and future architecture. Experience needed Significant experience of full life cycle technical development, including technical testing. Experience of leading teams and managing people. Experience designing and building system integrations using Middleware platforms, including ETL and data migration experience. Experience of using PL/SQL or similar to configure system behaviours, with strong knowledge of ERP systems. Experience of defining, designing, owning and governing standards and ways of working for development and testing. Up to date knowledge of new technologies, IT solutions and best practice including ISO27001 and ITIL. Able to analyse, understand and resolve large complex problems methodically with enthusiasm. Clear, logical thinker with the ability to challenge the status-quo. Excellent planning and organisational skills, able to set timescales, manage expectations and organise resources to meet demands. Experience of coaching, mentoring and training others. Able to prioritise and plan effectively in the short, medium, and long term. Able to work in line with the values of the business. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
26/03/2024
Full time
IT Development & Test Manager Harrogate & Home working Up to £65,000/£70,000 Your new role Lead and manage IT Development (initially focussing on ERP and integration) and Testing life cycles to ensure services are resilient, supportable, performant and secure, whilst driving optimisation and continuous service improvement. Lead a team of Developers, Test Analysts and third-party suppliers to business partner across the Group, providing technical expertise, alongside knowledge of business processes to leverage the investment in IT Products. Responsibilities Develop and lead IT Development and Testing Plans, informing Product Roadmaps to meet current and future business needs with a focus on protecting and optimising core technologies (ERP & Integration), alongside low volume, ad hoc, 3rd party website development. Define, lead, manage, plan and govern Release & Deployment and Environment Management standards, ensuring alignment to best practice and regulation eg ITIL, ISO27001 and GDPR. Establish, lead, and develop an approach to performance testing to ensure new and changed services operate in line with business requirements and are fit for purpose. Partner with IT colleagues and business specialists across the Group to develop a flexible, agile framework to deliver continuous improvement at pace, enabling others to perform low complexity development and User Acceptance Testing. Manage IT development and testing budgets, conducting near and long-term financial forecasting. Explore and develop capabilities using other tools such as Microsoft Power Apps to further leverage investment in technology across the Group. Collaborate with the Technical Design Authority and Change Advisory Board, representing the perspectives and opportunities offered via these specialisms. Keep abreast of new and emerging technologies, processes and solutions with a focus on ERP & Integration. Active member of the Extended IT Leadership Team, researching opportunities and embracing change through effective horizon scanning and external networking to proactively shape and deliver the Group's IT strategy and future architecture. Experience needed Significant experience of full life cycle technical development, including technical testing. Experience of leading teams and managing people. Experience designing and building system integrations using Middleware platforms, including ETL and data migration experience. Experience of using PL/SQL or similar to configure system behaviours, with strong knowledge of ERP systems. Experience of defining, designing, owning and governing standards and ways of working for development and testing. Up to date knowledge of new technologies, IT solutions and best practice including ISO27001 and ITIL. Able to analyse, understand and resolve large complex problems methodically with enthusiasm. Clear, logical thinker with the ability to challenge the status-quo. Excellent planning and organisational skills, able to set timescales, manage expectations and organise resources to meet demands. Experience of coaching, mentoring and training others. Able to prioritise and plan effectively in the short, medium, and long term. Able to work in line with the values of the business. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Request Technology - Craig Johnson
Washington, Washington DC
*This role is onsite 5 days per week in DC* *We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Technology Support Analyst. Candidate will be responsible for day-to-day support of PC hardware and software. This includes installing, diagnosing, repairing, maintaining, and upgrading of personal computers and related systems. The candidate must have strong analytical skills and the ability to operate in extreme high-pressure situations, successfully handle multiple priorities and possess a high level of discipline while remaining flexible. The candidate should also be able to work independently when working remote when required. The individual may also be supporting remote trial setups and support. The individual may also be asked to assist the Global IT Service Desk by providing phone support to our customers if needed. This role requires participation in firm wide maintenance window with occasional overtime on weekdays and weekends, especially during technology rollouts. This position requires the individual to be in the office 100% of the time. Responsibilities: . Windows 10 OS and core application suite; including the Microsoft Suite and various applications. Remote Computing and Citrix experience. PC troubleshooting and assisting other team members in troubleshooting and diagnosing issues Intermediate knowledge of iOS setup and troubleshooting. Knowledge of networks including wireless experience. Intermediate understanding and knowledge of Voice Over IP (VOIP) telephone systems. Demonstrates the willingness and ability to help other team members on difficult issues. Documents new findings/solutions and processes Adheres to use of call ticketing system for each incident (eg request, issues, etc.). Understands and follows ticket ownership guidelines and system usage. Solid ability to research information through internal and external sources. Adheres to written procedures, checklists and all quality control associated with project rollouts. Participates in on-call and overtime on an as needed basis. Ability to setup and troubleshoot video and audio in conference rooms. Support the day-to-day Conference Center Technology operational needs. Set up audio conferences (microphones, sound systems, speakerphones, conference calls). Set up and Support remote Zoom, WebEx, MS Teams and Remo events. Set up presentation equipment (LCD projectors, screens, videos). Become proficient on the operation of Kirkland's Crestron program. Qualifications: Computer Science or Technical qualification Minimum of 5 to 6 years of experience in a professional services environment, law firm experience preferable. A+ and/or Microsoft certification are desirable. Strong verbal and written communication skills. Must be able to demonstrate strong interpersonal and customer service skills and will have the ability to be process-oriented yet flexible. Audio Visual experience a plus. Knowledge of desktop computing environment and troubleshooting techniques of hardware and software issues. Knowledge and the ability to support Microsoft operating system, including networking component, hardware, peripheral devices. Knowledge and experience in conference center environment. Technologies: Microsoft Windows Microsoft Office Suite iManage DeskSite and FileSite Citrix/VPN Polycom and Cisco Video Conference Systems AirWatch PeopleSoft Carpe Diem Avaya MFA ITSM Ticket Management System Lenovo laptops and desktops
22/03/2024
Full time
*This role is onsite 5 days per week in DC* *We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Technology Support Analyst. Candidate will be responsible for day-to-day support of PC hardware and software. This includes installing, diagnosing, repairing, maintaining, and upgrading of personal computers and related systems. The candidate must have strong analytical skills and the ability to operate in extreme high-pressure situations, successfully handle multiple priorities and possess a high level of discipline while remaining flexible. The candidate should also be able to work independently when working remote when required. The individual may also be supporting remote trial setups and support. The individual may also be asked to assist the Global IT Service Desk by providing phone support to our customers if needed. This role requires participation in firm wide maintenance window with occasional overtime on weekdays and weekends, especially during technology rollouts. This position requires the individual to be in the office 100% of the time. Responsibilities: . Windows 10 OS and core application suite; including the Microsoft Suite and various applications. Remote Computing and Citrix experience. PC troubleshooting and assisting other team members in troubleshooting and diagnosing issues Intermediate knowledge of iOS setup and troubleshooting. Knowledge of networks including wireless experience. Intermediate understanding and knowledge of Voice Over IP (VOIP) telephone systems. Demonstrates the willingness and ability to help other team members on difficult issues. Documents new findings/solutions and processes Adheres to use of call ticketing system for each incident (eg request, issues, etc.). Understands and follows ticket ownership guidelines and system usage. Solid ability to research information through internal and external sources. Adheres to written procedures, checklists and all quality control associated with project rollouts. Participates in on-call and overtime on an as needed basis. Ability to setup and troubleshoot video and audio in conference rooms. Support the day-to-day Conference Center Technology operational needs. Set up audio conferences (microphones, sound systems, speakerphones, conference calls). Set up and Support remote Zoom, WebEx, MS Teams and Remo events. Set up presentation equipment (LCD projectors, screens, videos). Become proficient on the operation of Kirkland's Crestron program. Qualifications: Computer Science or Technical qualification Minimum of 5 to 6 years of experience in a professional services environment, law firm experience preferable. A+ and/or Microsoft certification are desirable. Strong verbal and written communication skills. Must be able to demonstrate strong interpersonal and customer service skills and will have the ability to be process-oriented yet flexible. Audio Visual experience a plus. Knowledge of desktop computing environment and troubleshooting techniques of hardware and software issues. Knowledge and the ability to support Microsoft operating system, including networking component, hardware, peripheral devices. Knowledge and experience in conference center environment. Technologies: Microsoft Windows Microsoft Office Suite iManage DeskSite and FileSite Citrix/VPN Polycom and Cisco Video Conference Systems AirWatch PeopleSoft Carpe Diem Avaya MFA ITSM Ticket Management System Lenovo laptops and desktops
Our client based in San Jose, California, is currently looking for a Senior SAP HANA Developer for an immediate start. Start: ASAP Location: 100% remote Language: English Full tim e Freelance Long term: 6 months contract rolling. Rate: negotiable, please share your best. The Challenge: The SAP HANA Developer performs a wide range of job duties utilizing technical know-how and develop an analytics product that will generate insights into customer journey. Maintains a very hands-on focus for technology matters combined with an affinity for solving complex technical issues, enabling tools for self-service data analyst community and delivering projects on time with high quality. Who you are: You have the ability to work independently, prioritize individual workload, troubleshoot and Remedy problems under pressing deadlines and with minimal need for escalation You exercise good judgement and a pragmatic approach to delivering solutions that optimizes architecture activities across company needs, business constraints and varying technological realities Document and demonstrate solutions by developing design documentation, code comments, presentations and code execution. You are customer service oriented Responsibilities: Provide the creation of useful models to communicate current state, future state, and gap definitions in support of decision-making processes. Consult in the refinement of existing models, adding new ideas to make the result more flexible and more tightly linked to current and expected requirements Participates in project requirements reviews, conceptual modelling, discovery processes, technical design reviews, and project meetings in order to provide appropriate guidance that influences toward positive business outcomes. Qualifications: Experience with SAP S4/HANA, HANA Modelling, SQL Skills, and big data with enterprise data warehousing experience Strong SAP HANA Datamodelling and performance optimization skills Ability to design, develop, and migrate data analytics solutions by sourcing data from SAP ECC, S/4 HANA, and SAP Data archival systems. Experience with S4/HANA migration initiatives and exposure to SAP OCM/SOM modules is a plus. Experience working with cross-functional teams to manage the impact of SAP ECC to S/4HANA migration on analytics reporting for sales, bookings, finance, and subscription business areas. Strong experience on SQL and PLSQL skills. Ability to design, develop, and test ETL solutions, including modelling data warehouse metadata and automating data loading processes. Experience with big data technologies like Azure and Data Bricks is a plus. Experience monitoring, troubleshooting and tuning services and applications and operational expertise such as good troubleshooting skills, understanding of systems capacity, bottlenecks, and basics of memory, CPU, OS, storage, and networks. Bachelor's degree in computer science, Information Science, Information Technology or Engineering or a related Field If this sounds like something you'd be interested in, please do reply with your latest CV, rate and availability, I will be happy to reach you back. Thank you so much beforehand and best regards, Alba Cougil Celix Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
12/03/2024
Project-based
Our client based in San Jose, California, is currently looking for a Senior SAP HANA Developer for an immediate start. Start: ASAP Location: 100% remote Language: English Full tim e Freelance Long term: 6 months contract rolling. Rate: negotiable, please share your best. The Challenge: The SAP HANA Developer performs a wide range of job duties utilizing technical know-how and develop an analytics product that will generate insights into customer journey. Maintains a very hands-on focus for technology matters combined with an affinity for solving complex technical issues, enabling tools for self-service data analyst community and delivering projects on time with high quality. Who you are: You have the ability to work independently, prioritize individual workload, troubleshoot and Remedy problems under pressing deadlines and with minimal need for escalation You exercise good judgement and a pragmatic approach to delivering solutions that optimizes architecture activities across company needs, business constraints and varying technological realities Document and demonstrate solutions by developing design documentation, code comments, presentations and code execution. You are customer service oriented Responsibilities: Provide the creation of useful models to communicate current state, future state, and gap definitions in support of decision-making processes. Consult in the refinement of existing models, adding new ideas to make the result more flexible and more tightly linked to current and expected requirements Participates in project requirements reviews, conceptual modelling, discovery processes, technical design reviews, and project meetings in order to provide appropriate guidance that influences toward positive business outcomes. Qualifications: Experience with SAP S4/HANA, HANA Modelling, SQL Skills, and big data with enterprise data warehousing experience Strong SAP HANA Datamodelling and performance optimization skills Ability to design, develop, and migrate data analytics solutions by sourcing data from SAP ECC, S/4 HANA, and SAP Data archival systems. Experience with S4/HANA migration initiatives and exposure to SAP OCM/SOM modules is a plus. Experience working with cross-functional teams to manage the impact of SAP ECC to S/4HANA migration on analytics reporting for sales, bookings, finance, and subscription business areas. Strong experience on SQL and PLSQL skills. Ability to design, develop, and test ETL solutions, including modelling data warehouse metadata and automating data loading processes. Experience with big data technologies like Azure and Data Bricks is a plus. Experience monitoring, troubleshooting and tuning services and applications and operational expertise such as good troubleshooting skills, understanding of systems capacity, bottlenecks, and basics of memory, CPU, OS, storage, and networks. Bachelor's degree in computer science, Information Science, Information Technology or Engineering or a related Field If this sounds like something you'd be interested in, please do reply with your latest CV, rate and availability, I will be happy to reach you back. Thank you so much beforehand and best regards, Alba Cougil Celix Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.