We are working with a Technical Managed Service Provider, who are on the lookout for multiple Service Desk Engineers to joint their team. The company encourages progression within and create a personal roadmap upon joining to ensure it's clear what you need to do to progress. With brilliant training opportunities my client will also help fund accreditations to upskill you on the job! The office is based in Portishead and has free parking on site. Please ONLY apply if you can commute to Portishead on a regular basis Alongside a salary up to £38,000. Your role will involve, The Service Desk Engineer's role is to ensure proper computer operation so that end users can accomplish business tasks. This includes actively resolving escalated end-user help requests within established SLAs and supporting Level Service Desk Technicians with training, guidance and escalations. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level or at the customer site. Excellent customer facing skills is a pre-requisite. If you have the following experience please get in touch, Understanding and experience working with Microsoft Cloud technologies - Azure/AWS AD and O365 Understanding of Networking Experience working with Virtualisation platforms It would be brilliant but not essential if you have, Previous MSP Experience MAC OS experience If this sounds like the right thing for you please get in touch.
28/03/2024
Full time
We are working with a Technical Managed Service Provider, who are on the lookout for multiple Service Desk Engineers to joint their team. The company encourages progression within and create a personal roadmap upon joining to ensure it's clear what you need to do to progress. With brilliant training opportunities my client will also help fund accreditations to upskill you on the job! The office is based in Portishead and has free parking on site. Please ONLY apply if you can commute to Portishead on a regular basis Alongside a salary up to £38,000. Your role will involve, The Service Desk Engineer's role is to ensure proper computer operation so that end users can accomplish business tasks. This includes actively resolving escalated end-user help requests within established SLAs and supporting Level Service Desk Technicians with training, guidance and escalations. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level or at the customer site. Excellent customer facing skills is a pre-requisite. If you have the following experience please get in touch, Understanding and experience working with Microsoft Cloud technologies - Azure/AWS AD and O365 Understanding of Networking Experience working with Virtualisation platforms It would be brilliant but not essential if you have, Previous MSP Experience MAC OS experience If this sounds like the right thing for you please get in touch.
Global Senior Security Engineer- £81k-£91k Permanent London - Hybrid Are you passionate about safeguarding sensitive data and thwarting digital threats? We're partnering with a leading global law firm to find a Senior Security Engineer who will be the driving force in their dynamic and collaborative environment. Working Hours and Location: Hybrid working model with 2-3 days in the London, Liverpool Street offices. Hours: 9:00 a.m. to 5:00 p.m. with flexibility in accordance with the needs of the business. As a Global Senior Security Engineer, you'll play a crucial role in architecting and maintaining robust security infrastructure. From managing security risks to spearheading the transition to cloud-based solutions, your expertise will be pivotal in ensuring the integrity of the digital ecosystem. Join a collaborative team where your skills are valued and your growth is supported. Enjoy flexible working hours and a supportive environment that prioritises work-life balance. Your responsibilities will include: Designing and maintaining secure architecture Managing security risks and communicating them effectively Implementing cloud security solutions (eg, Azure, O365) Developing and updating security documentation Overseeing Data Loss Prevention (DLP) systems Assisting in defining DLP policies and incident response Collaborating with IT for security standards Monitoring physical data security methods To excel in this role, you'll need: Extensive InfoSec experience Expertise in networking and security standards Strong CISSP and CEH knowledge Familiarity with ISO 27002 Good documentation and authentication skills Familiarity with security tools like Microsoft Defender, CyberArk, etc. Strong communication skills Exceptional problem-solving abilities and strategic thinking A customer-centric approach with the ability to anticipate needs Ready to fortify digital defences and shape the future of cybersecurity? Apply now to be part of a dynamic global team
28/03/2024
Full time
Global Senior Security Engineer- £81k-£91k Permanent London - Hybrid Are you passionate about safeguarding sensitive data and thwarting digital threats? We're partnering with a leading global law firm to find a Senior Security Engineer who will be the driving force in their dynamic and collaborative environment. Working Hours and Location: Hybrid working model with 2-3 days in the London, Liverpool Street offices. Hours: 9:00 a.m. to 5:00 p.m. with flexibility in accordance with the needs of the business. As a Global Senior Security Engineer, you'll play a crucial role in architecting and maintaining robust security infrastructure. From managing security risks to spearheading the transition to cloud-based solutions, your expertise will be pivotal in ensuring the integrity of the digital ecosystem. Join a collaborative team where your skills are valued and your growth is supported. Enjoy flexible working hours and a supportive environment that prioritises work-life balance. Your responsibilities will include: Designing and maintaining secure architecture Managing security risks and communicating them effectively Implementing cloud security solutions (eg, Azure, O365) Developing and updating security documentation Overseeing Data Loss Prevention (DLP) systems Assisting in defining DLP policies and incident response Collaborating with IT for security standards Monitoring physical data security methods To excel in this role, you'll need: Extensive InfoSec experience Expertise in networking and security standards Strong CISSP and CEH knowledge Familiarity with ISO 27002 Good documentation and authentication skills Familiarity with security tools like Microsoft Defender, CyberArk, etc. Strong communication skills Exceptional problem-solving abilities and strategic thinking A customer-centric approach with the ability to anticipate needs Ready to fortify digital defences and shape the future of cybersecurity? Apply now to be part of a dynamic global team
1st Line Support Engineer Peterborough £22k per annum + benefits My customer requires an experienced Deskside Support/1st line Support Engineer to work in a fast paced high tech environment. You will provide technical and deskside BAU support for their Office in Peterborough. Supporting a team of up to 500 people onsite and remotely in an O365 based environment working on all the latest application's and systems, you would need to be abreast of current technology and troubleshooting. Ideally, the 1st Line Support Engineer will have experience in the following areas: Previous experience in 1st Line Support Engineer/Deskside Support Engineer role MSP experience or a customer centric environment providing support is first prize Floorwalking experience, and remote support essential Windows 10 - Support Office 365 - Support Active Directory experience Support of Mobile/iPad devices ITIL process would be an advantage Ensure logged jobs are reviewed- knowing also when to escalate to provide the highest level of service Fast troubleshooting with customer/end user focus is imperative Previous experience working with call logging and ticketing systems Following change management processes Maintain backup tapes, including weekly checks, updating tapes and sending tapes to offshore facilities Any knowledge in Security policies would be useful Role details: Job role: 1st Line Support Job Type: Fixed term (6-12 months) Location: Peterborough Please apply now as we have immediate interview slots with the view of the successful candidate starting in the next few weeks. Please APPLY NOW.
28/03/2024
1st Line Support Engineer Peterborough £22k per annum + benefits My customer requires an experienced Deskside Support/1st line Support Engineer to work in a fast paced high tech environment. You will provide technical and deskside BAU support for their Office in Peterborough. Supporting a team of up to 500 people onsite and remotely in an O365 based environment working on all the latest application's and systems, you would need to be abreast of current technology and troubleshooting. Ideally, the 1st Line Support Engineer will have experience in the following areas: Previous experience in 1st Line Support Engineer/Deskside Support Engineer role MSP experience or a customer centric environment providing support is first prize Floorwalking experience, and remote support essential Windows 10 - Support Office 365 - Support Active Directory experience Support of Mobile/iPad devices ITIL process would be an advantage Ensure logged jobs are reviewed- knowing also when to escalate to provide the highest level of service Fast troubleshooting with customer/end user focus is imperative Previous experience working with call logging and ticketing systems Following change management processes Maintain backup tapes, including weekly checks, updating tapes and sending tapes to offshore facilities Any knowledge in Security policies would be useful Role details: Job role: 1st Line Support Job Type: Fixed term (6-12 months) Location: Peterborough Please apply now as we have immediate interview slots with the view of the successful candidate starting in the next few weeks. Please APPLY NOW.
My client a leading IT Solutions provider are seeking to recruit an M365, Office 365 Engineer to join an ever growing Customer Support Function. This client has more than 100000 employees world wide and an unlimited amount of large Enterprise Customers to support. You will bring the below skill set: You own, investigate, and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. You participate in communities with peer delivery roles and where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Fluency in English, with the ability to communicate effectively. Strong communication and interpersonal skills. 3+ years of experience in technical support or related field Excellent problem-solving and troubleshooting skills. Strong knowledge of Office 365 technology. Strong knowledge of Office Setup & Deployment process. Strong knowledge of Office Core applications: interface, usage/functions and troubleshooting (Word, Excel, PowerPoint, OneNote, Publisher, InfoPath, Access). Understanding Office integration with different platforms: Windows, 3rd party network shares/OS, mobiles, SharePoint, OneDrive. Additionally these would be a nice to have Networking skills and familiarity with communication protocols (ftp, HTTP, etc). Object Oriented programming. Scripting: VBS, PowerShell, JavaScript, HTML5. COM = Component Object Model. Technical literacy and hands on experience. Ability to work independently and as part of a team. Strong organizational skills and attention to detail. Additional or Preferred Qualifications (PQs) Relevant Microsoft Technology Certifications Bachelor's degree in computer science, Information Technology (IT), or related field. A similar background such as technical consulting experience, or information technology experience is preferred.
27/03/2024
Full time
My client a leading IT Solutions provider are seeking to recruit an M365, Office 365 Engineer to join an ever growing Customer Support Function. This client has more than 100000 employees world wide and an unlimited amount of large Enterprise Customers to support. You will bring the below skill set: You own, investigate, and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. You participate in communities with peer delivery roles and where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Fluency in English, with the ability to communicate effectively. Strong communication and interpersonal skills. 3+ years of experience in technical support or related field Excellent problem-solving and troubleshooting skills. Strong knowledge of Office 365 technology. Strong knowledge of Office Setup & Deployment process. Strong knowledge of Office Core applications: interface, usage/functions and troubleshooting (Word, Excel, PowerPoint, OneNote, Publisher, InfoPath, Access). Understanding Office integration with different platforms: Windows, 3rd party network shares/OS, mobiles, SharePoint, OneDrive. Additionally these would be a nice to have Networking skills and familiarity with communication protocols (ftp, HTTP, etc). Object Oriented programming. Scripting: VBS, PowerShell, JavaScript, HTML5. COM = Component Object Model. Technical literacy and hands on experience. Ability to work independently and as part of a team. Strong organizational skills and attention to detail. Additional or Preferred Qualifications (PQs) Relevant Microsoft Technology Certifications Bachelor's degree in computer science, Information Technology (IT), or related field. A similar background such as technical consulting experience, or information technology experience is preferred.
M365 Messaging Specialist Full-time Our client is a dynamic and innovative company committed to delivering cutting-edge solutions to our clients. They are currently seeking a skilled M365 Messaging Specialist to join their IT team and contribute to the efficient management and optimization of our messaging infrastructure. Job Overview: As an M365 Messaging Specialist, you will play a key role in designing, implementing, and maintaining our Microsoft 365 messaging environment. You will collaborate with cross-functional teams to ensure the seamless flow of communication and data within the organization. This role requires a deep understanding of Microsoft 365 applications, including Exchange Online, SharePoint Online, Teams, and related technologies. Responsibilities: 1. Design and Implementation: - Design and implement Microsoft 365 messaging solutions, ensuring scalability, reliability, and security. - Configure and maintain Exchange Online, SharePoint Online, and Teams environments. 2. Administration and Maintenance: - Perform regular system maintenance and updates to optimize performance. - Monitor and troubleshoot messaging systems to identify and resolve issues proactively. 3. Collaboration and Integration: - Collaborate with IT and business teams to integrate messaging solutions with other enterprise systems. - Provide support for end-users and assist in the resolution of messaging-related issues. 4. Security and Compliance: - Implement and enforce security policies for messaging systems. - Ensure compliance with relevant regulations and industry standards. 5. Documentation: - Maintain detailed documentation of configurations, processes, and procedures. - Train IT staff and end-users on best practices for using messaging platforms. Requirements: 1. Education and Certifications: - Bachelor's degree in Computer Science, Information Technology, or a related field. - Microsoft certifications such as MS-100, MS-101, or equivalent. 2. Experience: - Minimum of [X] years of experience as a Messaging Specialist or similar role. - Hands-on experience with Microsoft 365 messaging technologies. 3. Skills: - Proficient in configuring and managing Exchange Online, SharePoint Online, and Teams. - Strong understanding of mail flow, email archiving, and compliance features. - Knowledge of PowerShell Scripting for automation tasks. - Familiarity with security best practices for messaging environments. 4. Communication: - Excellent communication skills with the ability to work collaboratively with cross-functional teams. - Strong problem-solving and analytical skills. In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
26/03/2024
Full time
M365 Messaging Specialist Full-time Our client is a dynamic and innovative company committed to delivering cutting-edge solutions to our clients. They are currently seeking a skilled M365 Messaging Specialist to join their IT team and contribute to the efficient management and optimization of our messaging infrastructure. Job Overview: As an M365 Messaging Specialist, you will play a key role in designing, implementing, and maintaining our Microsoft 365 messaging environment. You will collaborate with cross-functional teams to ensure the seamless flow of communication and data within the organization. This role requires a deep understanding of Microsoft 365 applications, including Exchange Online, SharePoint Online, Teams, and related technologies. Responsibilities: 1. Design and Implementation: - Design and implement Microsoft 365 messaging solutions, ensuring scalability, reliability, and security. - Configure and maintain Exchange Online, SharePoint Online, and Teams environments. 2. Administration and Maintenance: - Perform regular system maintenance and updates to optimize performance. - Monitor and troubleshoot messaging systems to identify and resolve issues proactively. 3. Collaboration and Integration: - Collaborate with IT and business teams to integrate messaging solutions with other enterprise systems. - Provide support for end-users and assist in the resolution of messaging-related issues. 4. Security and Compliance: - Implement and enforce security policies for messaging systems. - Ensure compliance with relevant regulations and industry standards. 5. Documentation: - Maintain detailed documentation of configurations, processes, and procedures. - Train IT staff and end-users on best practices for using messaging platforms. Requirements: 1. Education and Certifications: - Bachelor's degree in Computer Science, Information Technology, or a related field. - Microsoft certifications such as MS-100, MS-101, or equivalent. 2. Experience: - Minimum of [X] years of experience as a Messaging Specialist or similar role. - Hands-on experience with Microsoft 365 messaging technologies. 3. Skills: - Proficient in configuring and managing Exchange Online, SharePoint Online, and Teams. - Strong understanding of mail flow, email archiving, and compliance features. - Knowledge of PowerShell Scripting for automation tasks. - Familiarity with security best practices for messaging environments. 4. Communication: - Excellent communication skills with the ability to work collaboratively with cross-functional teams. - Strong problem-solving and analytical skills. In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
Introduction: Our client, a leading technology company, is currently seeking a skilled and experienced Infrastructure Engineer to join their dynamic team. As an Infrastructure Engineer, you will play a crucial role in managing and maintaining the IT infrastructure to ensure optimal performance and stability within the Technology sector. Job Requirements Robust background in various technical domains listed below: Microsoft Server operating systems Microsoft Active Directory Azure Entra Intune O365 Proficiency in PowerShell Scripting for efficient task automation. Non-essential skills: VMware VCenter vSphere Aria Linux, particularly Ubuntu Server, for effective server management. Knowledge of Citrix to enhance virtualization capabilities. Key Responsibilities Designing, implementing, and supporting IT infrastructure systems Installing and configuring hardware, software, networks, and Servers Maintaining and monitoring system performance and security Collaborating with cross-functional teams to ensure seamless operation of IT systems Troubleshooting technical issues and providing timely resolutions Benefits Opportunity to work with cutting-edge technology in a fast-paced environment Career growth and development opportunities Collaborative and inclusive work culture Salary: up to £45k dependent on exesperiance, Location: Solihull 2-3 days a week *PLEASE NOTE YOU MUST BE ABLE TO OBTAIN SC CLEARANCE TO BE CONSIDERED FOR THIS ROLE*
22/03/2024
Full time
Introduction: Our client, a leading technology company, is currently seeking a skilled and experienced Infrastructure Engineer to join their dynamic team. As an Infrastructure Engineer, you will play a crucial role in managing and maintaining the IT infrastructure to ensure optimal performance and stability within the Technology sector. Job Requirements Robust background in various technical domains listed below: Microsoft Server operating systems Microsoft Active Directory Azure Entra Intune O365 Proficiency in PowerShell Scripting for efficient task automation. Non-essential skills: VMware VCenter vSphere Aria Linux, particularly Ubuntu Server, for effective server management. Knowledge of Citrix to enhance virtualization capabilities. Key Responsibilities Designing, implementing, and supporting IT infrastructure systems Installing and configuring hardware, software, networks, and Servers Maintaining and monitoring system performance and security Collaborating with cross-functional teams to ensure seamless operation of IT systems Troubleshooting technical issues and providing timely resolutions Benefits Opportunity to work with cutting-edge technology in a fast-paced environment Career growth and development opportunities Collaborative and inclusive work culture Salary: up to £45k dependent on exesperiance, Location: Solihull 2-3 days a week *PLEASE NOTE YOU MUST BE ABLE TO OBTAIN SC CLEARANCE TO BE CONSIDERED FOR THIS ROLE*