NO SPONSORSHIP ServiceNow Engineer - CMDB, ITOM, Event Management - Technical Experience as a platform owner in the ServiceNow ecosystem. We have found that many of them have System Administration experience but find that they are more functional when it comes to actual platform administration. Proficiency in Scripting Javascript, GlideScript etc. Many candidates understand Scripting in the platform, but it seems like we are getting candidates that are crossing from the functional side of the platform over to the technical side. Experience working with custom apps . Many junior developers do not have this experience even if they have worked in a consulting capacity. Experience working in the ITSM space . Our team needs a resource who can partner with the stakeholders internally and externally. We will be relying on their senior level architecture experience in key strategic situations that affect the business roadmap. A strong understanding of CMDB . We need someone who can come in and provide SME level guidance to the team from a best practice standpoint. SALARY: $140k - $145k plus 15% bonus Location: Chicago - 3 days on site Summary The Software Engineer must have a background in development, system administration and can help others to contribute to platform improvements. Primary Duties and Responsibilities: Provide technical leadership for planning, designing, installing, testing and implementing solutions. Provide subject matter expertise on the ServiceNow Platform for CMDB, ITOM, Event Managemen. Qualifications: 5+ years of working experience in IT 5+ years of experience in implementing ServiceNow or similar platforms for CMDB, ITOM, Event Management 3+ years of experience with Javascript or other Scripting language Experience with RESTful APIs and JSON [Required] Ability to write clean, bug-free code that is easy to understand and easily maintainable Strong understanding of CMDB and aligning to CSDM 4.0 Experience with Scaled Agile Framework (SAFe), Agile/Scrum, and DevSecOps methodologies 5-7 years of experience of development and/or system administration. 3+ years of hands-on experience developing and maintaining cloud platform technologies. Certificates or Licenses: - ServiceNow or other low-code/COTS implementation certifications are desired.
28/03/2024
Full time
NO SPONSORSHIP ServiceNow Engineer - CMDB, ITOM, Event Management - Technical Experience as a platform owner in the ServiceNow ecosystem. We have found that many of them have System Administration experience but find that they are more functional when it comes to actual platform administration. Proficiency in Scripting Javascript, GlideScript etc. Many candidates understand Scripting in the platform, but it seems like we are getting candidates that are crossing from the functional side of the platform over to the technical side. Experience working with custom apps . Many junior developers do not have this experience even if they have worked in a consulting capacity. Experience working in the ITSM space . Our team needs a resource who can partner with the stakeholders internally and externally. We will be relying on their senior level architecture experience in key strategic situations that affect the business roadmap. A strong understanding of CMDB . We need someone who can come in and provide SME level guidance to the team from a best practice standpoint. SALARY: $140k - $145k plus 15% bonus Location: Chicago - 3 days on site Summary The Software Engineer must have a background in development, system administration and can help others to contribute to platform improvements. Primary Duties and Responsibilities: Provide technical leadership for planning, designing, installing, testing and implementing solutions. Provide subject matter expertise on the ServiceNow Platform for CMDB, ITOM, Event Managemen. Qualifications: 5+ years of working experience in IT 5+ years of experience in implementing ServiceNow or similar platforms for CMDB, ITOM, Event Management 3+ years of experience with Javascript or other Scripting language Experience with RESTful APIs and JSON [Required] Ability to write clean, bug-free code that is easy to understand and easily maintainable Strong understanding of CMDB and aligning to CSDM 4.0 Experience with Scaled Agile Framework (SAFe), Agile/Scrum, and DevSecOps methodologies 5-7 years of experience of development and/or system administration. 3+ years of hands-on experience developing and maintaining cloud platform technologies. Certificates or Licenses: - ServiceNow or other low-code/COTS implementation certifications are desired.
Servicenow Developer/Servicenow engineer Flexible Remote Working (1-2 days a week) London/Manchester The ServiceNow Developer will be responsible for configuring and developing solutions. Other responsibilities include designing, developing, deploying, installing, configuring and maintaining standard, sustainable solutions on the ServiceNow platform with regards to discipline and software. This is a global Global role, responsible for the day to day technical management of the ServiceNow Product suite. Primary contact for all ServiceNow integration and enhancement requests. Translating requirements into ServiceNow technical solutions and optimise automation and integration. Acting as the ServiceNow Platform SME and technical escalation point for junior staff. Key Skills Excellent communication and stakeholder management skills ServiceNow Admin Certified ServiceNow Scripting such as, UI Policy, UI Action Client Scripts, Email Inbound, Business Rule. Strong experience with Service Portal & Widget Creation Flow Designer Integration Hub Service Mapping Discovery Deep understanding of ServiceNow Best Practice and new features
28/03/2024
Full time
Servicenow Developer/Servicenow engineer Flexible Remote Working (1-2 days a week) London/Manchester The ServiceNow Developer will be responsible for configuring and developing solutions. Other responsibilities include designing, developing, deploying, installing, configuring and maintaining standard, sustainable solutions on the ServiceNow platform with regards to discipline and software. This is a global Global role, responsible for the day to day technical management of the ServiceNow Product suite. Primary contact for all ServiceNow integration and enhancement requests. Translating requirements into ServiceNow technical solutions and optimise automation and integration. Acting as the ServiceNow Platform SME and technical escalation point for junior staff. Key Skills Excellent communication and stakeholder management skills ServiceNow Admin Certified ServiceNow Scripting such as, UI Policy, UI Action Client Scripts, Email Inbound, Business Rule. Strong experience with Service Portal & Widget Creation Flow Designer Integration Hub Service Mapping Discovery Deep understanding of ServiceNow Best Practice and new features
Role: ServiceNow Developer Location: Remote Rate: circa £550 per day inside ir35 We are looking for an experienced ServiceNow Architect or Developer, that has experience designing a ServiceNow solution, to join our client that operates within the UK defence sector. Key experience; + ServiceNow platform design + CSM, ITSM + ServiceNow integrations + ServiceNow certifications If you are interested in discussing this ServiceNow Architect/Developerrole further, please send your updated CV to (see below) CBSbutler is acting as an employment business for this role.
28/03/2024
Project-based
Role: ServiceNow Developer Location: Remote Rate: circa £550 per day inside ir35 We are looking for an experienced ServiceNow Architect or Developer, that has experience designing a ServiceNow solution, to join our client that operates within the UK defence sector. Key experience; + ServiceNow platform design + CSM, ITSM + ServiceNow integrations + ServiceNow certifications If you are interested in discussing this ServiceNow Architect/Developerrole further, please send your updated CV to (see below) CBSbutler is acting as an employment business for this role.
ServiceNow Administrator/Junior Developer Start Date: ASAP Contract Length : 12 Months + Extension Location : Bern, Switzerland German Speaking Role Overview: We are seeking a dedicated individual to join our team as a ServiceNow Administrator/Junior Developer. This role offers a unique opportunity to contribute to our DevOps efforts, particularly focusing on operations while occasionally engaging in straightforward development tasks. It presents an exciting prospect for a Junior ServiceNow Developer keen on broadening their scope to include DevOps responsibilities. Key Responsibilities: Maintain the availability, performance, and security of the ServiceNow platform through routine upkeep and vigilant monitoring. Handle the administration and configuration of the ServiceNow platform to meet our operational standards. Facilitate the introduction of new functionalities and modules on the ServiceNow platform, targeting junior-level implementation complexity. Oversee the management and configuration of process automation and data integration to enhance operational efficiency. Guarantee effective communication within the team or across different teams, utilizing various channels such as tickets and ceremonies for seamless collaboration. Provide support in identifying and resolving issues related to ServiceNow and interfacing IT systems, ensuring swift analysis and resolution. Document configurations, processes, and instructions clearly for both administrators and occasionally, users to follow. Requirements: Proven experience in the administration and configuration of the ServiceNow platform, demonstrating a solid understanding of its capabilities and best practices. Certification as a "ServiceNow Certified System Administrator" is a minimum requirement, ensuring a foundational knowledge of the platform and its administration. This position is suited for individuals looking to leverage their ServiceNow expertise in a dynamic environment that blends administrative duties with development opportunities. If you are passionate about ensuring operational excellence and keen on contributing to the development of cutting-edge solutions, we encourage you to apply.
28/03/2024
Project-based
ServiceNow Administrator/Junior Developer Start Date: ASAP Contract Length : 12 Months + Extension Location : Bern, Switzerland German Speaking Role Overview: We are seeking a dedicated individual to join our team as a ServiceNow Administrator/Junior Developer. This role offers a unique opportunity to contribute to our DevOps efforts, particularly focusing on operations while occasionally engaging in straightforward development tasks. It presents an exciting prospect for a Junior ServiceNow Developer keen on broadening their scope to include DevOps responsibilities. Key Responsibilities: Maintain the availability, performance, and security of the ServiceNow platform through routine upkeep and vigilant monitoring. Handle the administration and configuration of the ServiceNow platform to meet our operational standards. Facilitate the introduction of new functionalities and modules on the ServiceNow platform, targeting junior-level implementation complexity. Oversee the management and configuration of process automation and data integration to enhance operational efficiency. Guarantee effective communication within the team or across different teams, utilizing various channels such as tickets and ceremonies for seamless collaboration. Provide support in identifying and resolving issues related to ServiceNow and interfacing IT systems, ensuring swift analysis and resolution. Document configurations, processes, and instructions clearly for both administrators and occasionally, users to follow. Requirements: Proven experience in the administration and configuration of the ServiceNow platform, demonstrating a solid understanding of its capabilities and best practices. Certification as a "ServiceNow Certified System Administrator" is a minimum requirement, ensuring a foundational knowledge of the platform and its administration. This position is suited for individuals looking to leverage their ServiceNow expertise in a dynamic environment that blends administrative duties with development opportunities. If you are passionate about ensuring operational excellence and keen on contributing to the development of cutting-edge solutions, we encourage you to apply.
We are seeking a ServiceNow Developer to join our client-a well-established Swiss organisation responsible for consulting high-profile Swiss companies in implementing custom and standard ServiceNow solutions. In collaboration with their IT Competence Center, your role will be crucial in supporting the IT requirements of clients' teams while effectively liaise with the strong internal ServiceNow Development team. Your tasks will involve managing client stakeholders, dynamically supporting the advancement of projects while consulting and suggesting ITSM solutions and if you are interested in doing so, configuring the ServiceNow platform, integrating external systems, creating interfaces, Scripting workflows, and improving modules. Must-have: 5+ years of experience in ServiceNow consulting, with a strong focus on the implementation of standard solutions Strong IT background with hands-on experience in software and web development Experience in integrating external systems, creating interfaces and Scripting workflows Professional proficiency in German The company offers a hybrid work scheme, interesting benefits and a competitive salary. Language proficiency in German will be necessary to communicate within the team effectively and is a non-negotiable requirement. Get in touch at (see below) to get more information on this!
28/03/2024
Full time
We are seeking a ServiceNow Developer to join our client-a well-established Swiss organisation responsible for consulting high-profile Swiss companies in implementing custom and standard ServiceNow solutions. In collaboration with their IT Competence Center, your role will be crucial in supporting the IT requirements of clients' teams while effectively liaise with the strong internal ServiceNow Development team. Your tasks will involve managing client stakeholders, dynamically supporting the advancement of projects while consulting and suggesting ITSM solutions and if you are interested in doing so, configuring the ServiceNow platform, integrating external systems, creating interfaces, Scripting workflows, and improving modules. Must-have: 5+ years of experience in ServiceNow consulting, with a strong focus on the implementation of standard solutions Strong IT background with hands-on experience in software and web development Experience in integrating external systems, creating interfaces and Scripting workflows Professional proficiency in German The company offers a hybrid work scheme, interesting benefits and a competitive salary. Language proficiency in German will be necessary to communicate within the team effectively and is a non-negotiable requirement. Get in touch at (see below) to get more information on this!
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a ServiceNow Developer. Candidate will be part of a team responsible for developing tools and CI/CD framework that accelerate development, testing, and deployment of applications. This role will be responsible for the development and delivery features on ServiceNow PaaS/SaaS technologies to support the tools and framework. Candidate will work with the team and external stakeholders to design, build, and integrate ServiceNow workflows, as well as utilize ServiceNow capabilities to support enterprise tools and CI/CD with complex reports/dashboards and cataloging. Responsibilities: Contribute to design, technical direction, and architecture to build solutions with ServiceNow to support automation tools and CI/CD framework Develop Proof-of-Concept projects to validate new architectures and solutions Develop and Implement workflows and solutions Develop dashboarding/reporting Embrace industry best practices like continuous integration, continuous deployment, automated testing, TDD etc Writes unit and integration tests to maintain quality technology improvements Write automation scripts using common automation tools Interface with 3rd party applications using API's Integrate ServiceNow with other DevOps Tools like GitHub Jenkins Demonstrating experience working with workflows in one or more key areas of the ServiceNow platform (eg, ITSM, CSM, ITOM, SecOps) Drive process optimization, efficiencies and productivity using automation Effectively working with stakeholders both internally and external to team Act as a mentor to support less experienced colleagues Qualifications: Strong understanding of ServiceNow best practices [Required] 5+ years of ServiceNow Development and operating ServiceNow 1+ experience with ServiceNow DevOps Module Experience automating workflows inside ServiceNow and in conjunction with integration to other tools Ability to manage customer and stakeholder expectations. Hands-on experience working in Agile and DevOps cultures, focusing on process improvement and automation. Good written and oral communication skills. Self-starter - takes the initiative to research, learn, and deliver. Anticipates the play. Team player - humble, collaborative, and focused on making sure the entire team succeeds. Qualifications: [Required[ JavaScript development for administrating platform and development [Required] Experience with RESTful APIs and JSON [Required] Ability to write clean, bug-free code that is easy to understand and easily maintainable. [Preferred] Good knowledge of out-of-the-box ServiceNow modules [Desired] AngularJS Front End design. Knowledge of ServiceNow Service Portal is a plus. Bachelor's in Computer Science, Information Systems or other related field. Or equivalent work experience.
28/03/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a ServiceNow Developer. Candidate will be part of a team responsible for developing tools and CI/CD framework that accelerate development, testing, and deployment of applications. This role will be responsible for the development and delivery features on ServiceNow PaaS/SaaS technologies to support the tools and framework. Candidate will work with the team and external stakeholders to design, build, and integrate ServiceNow workflows, as well as utilize ServiceNow capabilities to support enterprise tools and CI/CD with complex reports/dashboards and cataloging. Responsibilities: Contribute to design, technical direction, and architecture to build solutions with ServiceNow to support automation tools and CI/CD framework Develop Proof-of-Concept projects to validate new architectures and solutions Develop and Implement workflows and solutions Develop dashboarding/reporting Embrace industry best practices like continuous integration, continuous deployment, automated testing, TDD etc Writes unit and integration tests to maintain quality technology improvements Write automation scripts using common automation tools Interface with 3rd party applications using API's Integrate ServiceNow with other DevOps Tools like GitHub Jenkins Demonstrating experience working with workflows in one or more key areas of the ServiceNow platform (eg, ITSM, CSM, ITOM, SecOps) Drive process optimization, efficiencies and productivity using automation Effectively working with stakeholders both internally and external to team Act as a mentor to support less experienced colleagues Qualifications: Strong understanding of ServiceNow best practices [Required] 5+ years of ServiceNow Development and operating ServiceNow 1+ experience with ServiceNow DevOps Module Experience automating workflows inside ServiceNow and in conjunction with integration to other tools Ability to manage customer and stakeholder expectations. Hands-on experience working in Agile and DevOps cultures, focusing on process improvement and automation. Good written and oral communication skills. Self-starter - takes the initiative to research, learn, and deliver. Anticipates the play. Team player - humble, collaborative, and focused on making sure the entire team succeeds. Qualifications: [Required[ JavaScript development for administrating platform and development [Required] Experience with RESTful APIs and JSON [Required] Ability to write clean, bug-free code that is easy to understand and easily maintainable. [Preferred] Good knowledge of out-of-the-box ServiceNow modules [Desired] AngularJS Front End design. Knowledge of ServiceNow Service Portal is a plus. Bachelor's in Computer Science, Information Systems or other related field. Or equivalent work experience.
Service Now Developer/Engineer- London Based Permanent Hybrid role - Once or twice a week into the office in London Salary - £90,000 + bonus + benefits Working with a prestigious consultancy firm My client has been voted the best consultancy to work for six years in a row and are now looking for an individual to head up a new greenfield ServiceNow implementation. We are NOT looking for a people manager but more of a very strong techie/developer with ServiceNow who has some people management skills. It is a very technical role and an extremely important role/implementation for my client. Can you imagine working for one of the best consultancies in the UK and heading up a greenfield implementation? Wow, this is a massive move for your career. We need someone who understands the road maps and the right modules that will need to be implemented. Someone with good communication skills but someone who understands technology and gets truly excited about it. Key skills are: ServiceNow Implementation Any Agile experience ITIL certified Automation Proactive You will be putting your own stamp on this greenfield implementation and helping a top consultancy reach their goal. What will you be doing? Taking a key role in a greenfield ServiceNow implementation. From project initiation, to go-live. System design, configuration, customisation, integration, testing and support. Implement best practices on the ServiceNow platform. Workflow creation. Ability to define, document and implement technical requirements. Experience in integrations (SSO, Monitoring Tools, 3rd Party tools). Make recommendations and proposals to leadership on roadmap/design for our ServiceNow platform. Identify opportunities to automate business processes and end user experience in general. Provide mentorship, leadership, and oversight in regard to ServiceNow technology workflows. Enthusiastic about the opportunities for automation, self-serve and AI assistance, as part of a broader service management strategy. Act as a technical product owner for ServiceNow. What are we looking for? Experience in leading greenfield ServiceNow implementations. Exposure to ServiceNow integrations and design. Well organised and proactive individual who is calm under pressure with the ability to problem solve. ITIL certification is preferred. Experienced in working in an Agile environment with the ability to prioritise appropriately. Accustomed to working in sprints. Excellent soft skills with the ability to communicate to all levels within the business. Service Now Developer/Engineer- London Based Permanent Hybrid role - Once or twice a week into the office in London Salary - £90,000 + bonus + benefits Working with a prestigious consultancy firm
26/03/2024
Full time
Service Now Developer/Engineer- London Based Permanent Hybrid role - Once or twice a week into the office in London Salary - £90,000 + bonus + benefits Working with a prestigious consultancy firm My client has been voted the best consultancy to work for six years in a row and are now looking for an individual to head up a new greenfield ServiceNow implementation. We are NOT looking for a people manager but more of a very strong techie/developer with ServiceNow who has some people management skills. It is a very technical role and an extremely important role/implementation for my client. Can you imagine working for one of the best consultancies in the UK and heading up a greenfield implementation? Wow, this is a massive move for your career. We need someone who understands the road maps and the right modules that will need to be implemented. Someone with good communication skills but someone who understands technology and gets truly excited about it. Key skills are: ServiceNow Implementation Any Agile experience ITIL certified Automation Proactive You will be putting your own stamp on this greenfield implementation and helping a top consultancy reach their goal. What will you be doing? Taking a key role in a greenfield ServiceNow implementation. From project initiation, to go-live. System design, configuration, customisation, integration, testing and support. Implement best practices on the ServiceNow platform. Workflow creation. Ability to define, document and implement technical requirements. Experience in integrations (SSO, Monitoring Tools, 3rd Party tools). Make recommendations and proposals to leadership on roadmap/design for our ServiceNow platform. Identify opportunities to automate business processes and end user experience in general. Provide mentorship, leadership, and oversight in regard to ServiceNow technology workflows. Enthusiastic about the opportunities for automation, self-serve and AI assistance, as part of a broader service management strategy. Act as a technical product owner for ServiceNow. What are we looking for? Experience in leading greenfield ServiceNow implementations. Exposure to ServiceNow integrations and design. Well organised and proactive individual who is calm under pressure with the ability to problem solve. ITIL certification is preferred. Experienced in working in an Agile environment with the ability to prioritise appropriately. Accustomed to working in sprints. Excellent soft skills with the ability to communicate to all levels within the business. Service Now Developer/Engineer- London Based Permanent Hybrid role - Once or twice a week into the office in London Salary - £90,000 + bonus + benefits Working with a prestigious consultancy firm
Concur Developer My Yorkshire based client is looking to recruit a Developer/Analyst with proven expertise in Concur. Taking ownership of the day to day administration and system related processes for the Concur expense and invoice system, the Developer/Analyst will handle functional, administrative and technical support aspects of the Concur system. Within this role, the Concur Analyst Developer will: Assist with project work and country implementations Demonstrate technical and functional knowledge of the Concur system to perform administrative tasks, configure audit rules, general ledger account changes and system extracts Provide best practice advice Investigate system issues and testing fixes liaising with the SAP support teams accordingly Liaise with third party suppliers Investigate and troubleshoot system issues, mitigating risk Perform regular system healthchecks Advise, guide and train users regarding system functionality. Run detailed reports within the Concur Cognos Reporting Tool Technically, the Concur Developer will possess the following: Proven understanding of Concur - Accounts Payables, Invoice Management, Expense Management and Legal Billing processes. Proven knowledge of ERP - ideally SAP S/4 Hana Experience of Microsoft SQL Databases, IT Group policies and ServiceNow Knowledge of Master Data, contract and processing, pricing and billing. In return, you will be offered an attractive salary and benefits package
26/03/2024
Full time
Concur Developer My Yorkshire based client is looking to recruit a Developer/Analyst with proven expertise in Concur. Taking ownership of the day to day administration and system related processes for the Concur expense and invoice system, the Developer/Analyst will handle functional, administrative and technical support aspects of the Concur system. Within this role, the Concur Analyst Developer will: Assist with project work and country implementations Demonstrate technical and functional knowledge of the Concur system to perform administrative tasks, configure audit rules, general ledger account changes and system extracts Provide best practice advice Investigate system issues and testing fixes liaising with the SAP support teams accordingly Liaise with third party suppliers Investigate and troubleshoot system issues, mitigating risk Perform regular system healthchecks Advise, guide and train users regarding system functionality. Run detailed reports within the Concur Cognos Reporting Tool Technically, the Concur Developer will possess the following: Proven understanding of Concur - Accounts Payables, Invoice Management, Expense Management and Legal Billing processes. Proven knowledge of ERP - ideally SAP S/4 Hana Experience of Microsoft SQL Databases, IT Group policies and ServiceNow Knowledge of Master Data, contract and processing, pricing and billing. In return, you will be offered an attractive salary and benefits package
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Must have Covid Vaccine, and work onsite 2-3 days per week near O'hare* Prestigious Enterprise Company is currently seeking a Control Analyst for Production Scheduling. Candidate will ensure consistent support of Business Operations through monitoring and managing business systems processing of client and customer data. Responsibilities: Maintain Production Processing Schedule: Create and schedule new processing jobs based on new projects and business processes. Execute On-Demand processing and reporting jobs. Maintain existing job schedule based on update requests stemming from projects and business process changes. Review and retire obsolete jobs. Monitor Production Processing Schedule: Closely monitor scheduled jobs for completion and failure. Analyze failure points and escalate issues to second level support when cannot be resolved at Lvl1. Notify affected IT and Business users of issues and delays in schedule processing. Exhibit high degree of ownership and drive issues to a full resolution. Ensure proper controls, back-up and recovery processes are in place after job failure. Generate Processing Performance Metrics & Weekly/Monthly Reporting. Become an expert in Operations Systems and Data Source Knowledge. Become an expert in business rules, system functionality and architecture. Contribute to and maintain process documentation. Provide concise and consistent status reporting. Identify, report and track issues through a system of record. Collaborate with external teams on root cause analysis. Maintain close interaction with business and technical peers. Identify process bottlenecks and suggest improvement actions. Stay abreast of emerging technologies and processes. Assist leadership with defining and improving the overall process. Qualifications: Bachelor's degree in Computer Science or related area. Strong Hands-on experience with IT processes and Workload Automation tools such as CA AutoSys, Tidal, IBM TWS etc Experience using SQL for results validation. Strong ability to troubleshoot issues, identifying root causes and support development team in development of resolutions. Workable knowledge of Customer Support and Service Delivery Model. Ability to collaborate and communicate with developers, business analysts, and business team support members. Workable knowledge of IT/IS Systems. At least 8 years of professional experience on a variety of projects in a capacity of Control Analyst. Hands-on experience with systems of records such as ServiceNow, HP Service Anywhere, Ivanti Service Manager, Jira Service Desk etc Ability to comprehend and analyze business process requirements and create comprehensive detailed process maps. Development experience is a plus. Strong communication and Client/Business interfacing and interpersonal skills are a must.
25/03/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Must have Covid Vaccine, and work onsite 2-3 days per week near O'hare* Prestigious Enterprise Company is currently seeking a Control Analyst for Production Scheduling. Candidate will ensure consistent support of Business Operations through monitoring and managing business systems processing of client and customer data. Responsibilities: Maintain Production Processing Schedule: Create and schedule new processing jobs based on new projects and business processes. Execute On-Demand processing and reporting jobs. Maintain existing job schedule based on update requests stemming from projects and business process changes. Review and retire obsolete jobs. Monitor Production Processing Schedule: Closely monitor scheduled jobs for completion and failure. Analyze failure points and escalate issues to second level support when cannot be resolved at Lvl1. Notify affected IT and Business users of issues and delays in schedule processing. Exhibit high degree of ownership and drive issues to a full resolution. Ensure proper controls, back-up and recovery processes are in place after job failure. Generate Processing Performance Metrics & Weekly/Monthly Reporting. Become an expert in Operations Systems and Data Source Knowledge. Become an expert in business rules, system functionality and architecture. Contribute to and maintain process documentation. Provide concise and consistent status reporting. Identify, report and track issues through a system of record. Collaborate with external teams on root cause analysis. Maintain close interaction with business and technical peers. Identify process bottlenecks and suggest improvement actions. Stay abreast of emerging technologies and processes. Assist leadership with defining and improving the overall process. Qualifications: Bachelor's degree in Computer Science or related area. Strong Hands-on experience with IT processes and Workload Automation tools such as CA AutoSys, Tidal, IBM TWS etc Experience using SQL for results validation. Strong ability to troubleshoot issues, identifying root causes and support development team in development of resolutions. Workable knowledge of Customer Support and Service Delivery Model. Ability to collaborate and communicate with developers, business analysts, and business team support members. Workable knowledge of IT/IS Systems. At least 8 years of professional experience on a variety of projects in a capacity of Control Analyst. Hands-on experience with systems of records such as ServiceNow, HP Service Anywhere, Ivanti Service Manager, Jira Service Desk etc Ability to comprehend and analyze business process requirements and create comprehensive detailed process maps. Development experience is a plus. Strong communication and Client/Business interfacing and interpersonal skills are a must.
Role: ServiceNow Developer Location: Remote Rate: circa £550 per day inside ir35 We are looking for an experienced ServiceNow Architect or Developer, that has experience designing a ServiceNow solution, to join our client that operates within the UK defence sector. Key experience; + ServiceNow platform design + CSM, ITSM + ServiceNow integrations + ServiceNow certifications If you are interested in discussing this ServiceNow Architect/Developerrole further, please send your updated CV to (see below) CBSbutler is acting as an employment business for this role.
22/03/2024
Project-based
Role: ServiceNow Developer Location: Remote Rate: circa £550 per day inside ir35 We are looking for an experienced ServiceNow Architect or Developer, that has experience designing a ServiceNow solution, to join our client that operates within the UK defence sector. Key experience; + ServiceNow platform design + CSM, ITSM + ServiceNow integrations + ServiceNow certifications If you are interested in discussing this ServiceNow Architect/Developerrole further, please send your updated CV to (see below) CBSbutler is acting as an employment business for this role.