Exact IT Resources Ltd
23/04/2024
Project-based
Senior Apps Support Engineer (Legal Apps) Contract (Inside IR35) Home Working United Kingdom We are seeking a Senior Apps Support Engineer (Legal Apps) to assist our client with a major migration project. They are migrating their Legal Apps suite (Elite 3E, Intapp suite & Matter Management Workflow) from on-premise data centres to MS Azure The role involves ownership and leadership of day-to-day execution in the following areas: Support and administration of SQL databases for Legal Apps. Support the migration of Legal Apps from on-premise datacentres to MS Azure Management of the SQL platform for Legal Apps across the various tiers of service from high availability (Tier 1) through to standard availability (Tier 3). Understand the upgrade and maintenance work to ensure stable, performance and supportable operation. On-going support, maintenance and administration of Legal Apps platforms. A good understanding of the OS, virtualisation, hardware, replication and storage technologies used to support the SQL platform. Diagnose and resolve complex data access issues. Key Skill requirements Experience of Support and administration of SQL databases for Legal Apps suite (eg Elite 3E, Intapp suite & Matter Management Workflow) Experience of supporting the migration of Legal Apps (eg Elite 3E, Intapp suite & Matter Management Workflow) from on-premise datacentres to MS Azure Experience covering installation, patching, High availability, Data correction, ETL and Migration. Competence in Windows OS administration - patching, etc. Providing technical expertise for projects where required. Ability to work independently and within the team. Ability to automate or script processes for efficiency, alerting or issue prevention Excellent communication