Are you a 3rd line engineer currently looking for a new challenge? Or perhaps you are an experienced 2nd line engineer, looking for a step up in your career? If either of the above apply, then we want to hear from you! My client, a leading provider of hardware, software and managed IT services are looking for a 3rd line engineer to join their team on a permanent full time basis. As a company, they prioritise the human aspect of technology, valuing relationships, expertise, and practicality above all. Their commitment to clients, partners, and the environment shapes their approach, and it's their talented individuals who truly make the difference. They understand the intricacies of technology, collaborating, simplifying, caring, and delivering results. Together, they are reshaping the tech landscape with a human touch. Your Mission Joining the Secure Services Team as a 2nd/3rd Line Engineer, you'll play a pivotal role in supporting, managing, and administering a diverse range of technologies and services for managed service clients. This includes Public and Private Cloud, Networking, and Systems Infrastructure. What You'll Be Doing Administering diverse computer networks and environments, including software, hardware, and configurations. Monitoring and patching of an Azure Stack System, conducting disaster recovery operations, and data backups as needed. Troubleshooting and resolving hardware, software, and network issues. Proactively monitoring system performance and implementing optimisations. Managing and monitoring installed systems and infrastructure. Ensuring maximum system and infrastructure availability. Implementing security, backup, resilience, and disaster recovery measures. Developing and updating user guides and knowledge-based articles. Collaborating with vendors and technical personnel for issue resolution. Participating in the Out of Hours on-call rota. Experience & Requirements Proven experience in installing, configuring and troubleshooting Windows and Linux based environments. Good cloud knowledge, preferably in Azure/Azure Stack Experience with virtualisation and containerisation (eg, VMware, Hyper-V) Experience with monitoring systems (eg Logic Monitor, SolarWinds, PRTG etc.) Good networking knowledge and experience of OSI (Open Systems Interconnection) network layers, TCP/IP Experience of typical enterprise level hardware vendor solutions (eg, Compute, Storage, LAN, WLAN, EUC) Experience of producing quality support documentation Desirable vendors certifications include: CCNA, MCSA, VCP or similar Please note that this is a fully office based role, as you will be supporting secure clients. Salary on offer is up to £42k dependent on experience. For more information, please get in touch!
19/04/2024
Full time
Are you a 3rd line engineer currently looking for a new challenge? Or perhaps you are an experienced 2nd line engineer, looking for a step up in your career? If either of the above apply, then we want to hear from you! My client, a leading provider of hardware, software and managed IT services are looking for a 3rd line engineer to join their team on a permanent full time basis. As a company, they prioritise the human aspect of technology, valuing relationships, expertise, and practicality above all. Their commitment to clients, partners, and the environment shapes their approach, and it's their talented individuals who truly make the difference. They understand the intricacies of technology, collaborating, simplifying, caring, and delivering results. Together, they are reshaping the tech landscape with a human touch. Your Mission Joining the Secure Services Team as a 2nd/3rd Line Engineer, you'll play a pivotal role in supporting, managing, and administering a diverse range of technologies and services for managed service clients. This includes Public and Private Cloud, Networking, and Systems Infrastructure. What You'll Be Doing Administering diverse computer networks and environments, including software, hardware, and configurations. Monitoring and patching of an Azure Stack System, conducting disaster recovery operations, and data backups as needed. Troubleshooting and resolving hardware, software, and network issues. Proactively monitoring system performance and implementing optimisations. Managing and monitoring installed systems and infrastructure. Ensuring maximum system and infrastructure availability. Implementing security, backup, resilience, and disaster recovery measures. Developing and updating user guides and knowledge-based articles. Collaborating with vendors and technical personnel for issue resolution. Participating in the Out of Hours on-call rota. Experience & Requirements Proven experience in installing, configuring and troubleshooting Windows and Linux based environments. Good cloud knowledge, preferably in Azure/Azure Stack Experience with virtualisation and containerisation (eg, VMware, Hyper-V) Experience with monitoring systems (eg Logic Monitor, SolarWinds, PRTG etc.) Good networking knowledge and experience of OSI (Open Systems Interconnection) network layers, TCP/IP Experience of typical enterprise level hardware vendor solutions (eg, Compute, Storage, LAN, WLAN, EUC) Experience of producing quality support documentation Desirable vendors certifications include: CCNA, MCSA, VCP or similar Please note that this is a fully office based role, as you will be supporting secure clients. Salary on offer is up to £42k dependent on experience. For more information, please get in touch!
Global Technology Solutions Ltd
Manchester, Lancashire
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
17/04/2024
Full time
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Junior Desktop Analyst Onsite in Telford Permanent £15,000 PAYE We are actively looking to secure a Junior Desktop Analyst to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively. Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. Job Purpose/The Role: Role Description: The role will be a junior technical Support Engineer within the Account Production Services (APS) team, working on the Capgemini HMRC Account. Developing technical skills and working as part of a team in Telford to fault find and resolve technical issues that end users maybe experiencing. Supporting Windows 10, Windows 11, MacOS and O365 whilst developing knowledge to support non-standard applications. Full training will be provided and once completed and you have developed within the role, you may be asked to travel to another Capgemini site to assist with supporting activities. Expenses will be provided. Day-to-day Tasks: Provide Desktop Support within Capgemini. * Fault identification and resolution of incidents/requests within contracted SLA targets * Mobile solution support (Mobile Phones and Laptops) * Software and hardware installation * PC Configuration * Building Laptops & MacBooks * Assisting with Stores tasks when required * Creating and maintaining support documentation * When trained you will be expected to work on the Tech Table or Virtual Tech Table assisting end users with technical issues Technologies you will learn: * Windows 10, Windows 11 and MacOS * Microsoft Office 2016 O365 * Hardware - Desktops, Laptops, Tablets, Mobile Phones and Printers * Cisco AnyConnect VPN, SCCM, Active Directory, * Various software products, applications, and services * WiFi Access Points and basic networking principles * Meeting room technology Technical Skills Required: Mandatory Skills: * Knowledge of Windows 10 and or Windows 11 * Knowledge of Microsoft Office products (Outlook, Excel, Word, Powerpoint, MS Teams and OneDrive * Knowledge of Apple devices (MacBooks, iPads and MacOS) * Hardware Familiarity (Desktop, Laptop, Printers) Beneficial (but not necessary) skills to have: * Knowledge of ServiceNow Management tools * Knowledge of Mobility Solutions * Knowledge of the Microsoft Power Platform * Previous experience in PC Hardware/Software support * Active Directory * Understanding of basic networking principles * MCSE Certification Your Skills: * Excellent Communication skills (verbal and written) * Customer service * Time Management * Organisation * Willingness and desire to learn and develop * Trustworthy * Interest in computers Desirable Skills: * Able to perform under pressure and meet tight deadlines * Analytical and methodical approach to problem solving * Must be self-driven and have the ability to use initiative and tenacity to resolve issues * Able to work with minimum supervision * Team player who can work with other Capgemini teams to provide a service to the client with an agreed SLA Benefits Include: Contributory pension scheme Employee Assistance Program Medical and Dental cover 22 days holiday + bank holidays Maternity Pay/Shared Parental leave and paternity leave Sick pay Suitable Candidates should submit CVs in the first instance. Project Description: Provide technical support to our customers and projects in relation to APS Services on the Capgemini HMRC Account. This role is an excellent opportunity to get started with a career withing Capgemini. There is fantastic opportunity for grown within the business. No prior experience is required, just a willingness to learn and developer and interest in computers.
16/04/2024
Full time
Junior Desktop Analyst Onsite in Telford Permanent £15,000 PAYE We are actively looking to secure a Junior Desktop Analyst to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively. Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. Job Purpose/The Role: Role Description: The role will be a junior technical Support Engineer within the Account Production Services (APS) team, working on the Capgemini HMRC Account. Developing technical skills and working as part of a team in Telford to fault find and resolve technical issues that end users maybe experiencing. Supporting Windows 10, Windows 11, MacOS and O365 whilst developing knowledge to support non-standard applications. Full training will be provided and once completed and you have developed within the role, you may be asked to travel to another Capgemini site to assist with supporting activities. Expenses will be provided. Day-to-day Tasks: Provide Desktop Support within Capgemini. * Fault identification and resolution of incidents/requests within contracted SLA targets * Mobile solution support (Mobile Phones and Laptops) * Software and hardware installation * PC Configuration * Building Laptops & MacBooks * Assisting with Stores tasks when required * Creating and maintaining support documentation * When trained you will be expected to work on the Tech Table or Virtual Tech Table assisting end users with technical issues Technologies you will learn: * Windows 10, Windows 11 and MacOS * Microsoft Office 2016 O365 * Hardware - Desktops, Laptops, Tablets, Mobile Phones and Printers * Cisco AnyConnect VPN, SCCM, Active Directory, * Various software products, applications, and services * WiFi Access Points and basic networking principles * Meeting room technology Technical Skills Required: Mandatory Skills: * Knowledge of Windows 10 and or Windows 11 * Knowledge of Microsoft Office products (Outlook, Excel, Word, Powerpoint, MS Teams and OneDrive * Knowledge of Apple devices (MacBooks, iPads and MacOS) * Hardware Familiarity (Desktop, Laptop, Printers) Beneficial (but not necessary) skills to have: * Knowledge of ServiceNow Management tools * Knowledge of Mobility Solutions * Knowledge of the Microsoft Power Platform * Previous experience in PC Hardware/Software support * Active Directory * Understanding of basic networking principles * MCSE Certification Your Skills: * Excellent Communication skills (verbal and written) * Customer service * Time Management * Organisation * Willingness and desire to learn and develop * Trustworthy * Interest in computers Desirable Skills: * Able to perform under pressure and meet tight deadlines * Analytical and methodical approach to problem solving * Must be self-driven and have the ability to use initiative and tenacity to resolve issues * Able to work with minimum supervision * Team player who can work with other Capgemini teams to provide a service to the client with an agreed SLA Benefits Include: Contributory pension scheme Employee Assistance Program Medical and Dental cover 22 days holiday + bank holidays Maternity Pay/Shared Parental leave and paternity leave Sick pay Suitable Candidates should submit CVs in the first instance. Project Description: Provide technical support to our customers and projects in relation to APS Services on the Capgemini HMRC Account. This role is an excellent opportunity to get started with a career withing Capgemini. There is fantastic opportunity for grown within the business. No prior experience is required, just a willingness to learn and developer and interest in computers.
Job Title Embedded Firmware Developer Benefits - Pension, Life Insurance, Health Care, Dental, Gym, Birthday Benefits, 25 days annual leave, Fitness Classes, & Progression Location Paignton, Devon The Client Curo are Partnering with a Global Company who deliver their B2B Customers cutting-edge technology. They offer a collaborative and friendly environment, and benefit from excellent retention. The Role Our client is looking for a Real Time/C/C++ Embedded Firmware Developer. The successful candidate will possess strong technical know-how with business acumen. The role will form part of the core Engineering team and will support requirements for current and future programs and product delivery. This includes system design, functionality, and scope, plus support to product development and planning. You will be experienced in delivery of Real Time software solutions, as well as a firm grasp of their technologies, platforms, communication protocols and applications, and have intimate knowledge of how best to customise these attributes to their business to help them become more secure and efficient. Key Responsibilities Working in Tandem with their engineering team, understanding and analysing requirements to identify and implement the most optimal Real Time solutions for the company. Modelling, designing and developing the Real Time software architecture and relevant applications. Liaising with both software and hardware functions to ensure the optimal design process. Support of development and deployment of products as needed in accordance with best practices throughout the development life cycle. Orchestrating and automating built in test use throughout the company's product range. Educating teams on the implementation of new Real Time software initiatives, providing associated training as required. Employing exceptional problem-solving skills, with the ability to see and solve issues, particularly through design. Using your knowledge of APIs to design product, and integrate them with existing product. Develop best practices for design, development and qualification of Real Time solutions. Stay current with industry trends, making recommendations as needed to help the company excel. Education Bachelors degree in Software Engineering, Computer Engineering, Computer Science, or a similar discipline preferred Job Requirements Demonstrable experience in developing software using C++. Python advantageous Team player with highly collaborative and positive attitude Excellent interpersonal communication, problem solving, presentation and analytical skills Eager to learn new technologies, self-motivated, energetic approach Desired Experience working with Linux/UNIX, Windows, LTTng, Jenkins Experience with GPU technologies, CUDA Experience in Containerisation Experience with RF design Strong awareness of networking and Internet protocols, including TCP/IP, DNS, SMTP, HTTP and distributed networks Experience with open-source technology, software development and system engineering Candidates with a background in GNSS Positioning would be ideally suited to this role To apply for this Embedded Firmware Developer permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
16/04/2024
Full time
Job Title Embedded Firmware Developer Benefits - Pension, Life Insurance, Health Care, Dental, Gym, Birthday Benefits, 25 days annual leave, Fitness Classes, & Progression Location Paignton, Devon The Client Curo are Partnering with a Global Company who deliver their B2B Customers cutting-edge technology. They offer a collaborative and friendly environment, and benefit from excellent retention. The Role Our client is looking for a Real Time/C/C++ Embedded Firmware Developer. The successful candidate will possess strong technical know-how with business acumen. The role will form part of the core Engineering team and will support requirements for current and future programs and product delivery. This includes system design, functionality, and scope, plus support to product development and planning. You will be experienced in delivery of Real Time software solutions, as well as a firm grasp of their technologies, platforms, communication protocols and applications, and have intimate knowledge of how best to customise these attributes to their business to help them become more secure and efficient. Key Responsibilities Working in Tandem with their engineering team, understanding and analysing requirements to identify and implement the most optimal Real Time solutions for the company. Modelling, designing and developing the Real Time software architecture and relevant applications. Liaising with both software and hardware functions to ensure the optimal design process. Support of development and deployment of products as needed in accordance with best practices throughout the development life cycle. Orchestrating and automating built in test use throughout the company's product range. Educating teams on the implementation of new Real Time software initiatives, providing associated training as required. Employing exceptional problem-solving skills, with the ability to see and solve issues, particularly through design. Using your knowledge of APIs to design product, and integrate them with existing product. Develop best practices for design, development and qualification of Real Time solutions. Stay current with industry trends, making recommendations as needed to help the company excel. Education Bachelors degree in Software Engineering, Computer Engineering, Computer Science, or a similar discipline preferred Job Requirements Demonstrable experience in developing software using C++. Python advantageous Team player with highly collaborative and positive attitude Excellent interpersonal communication, problem solving, presentation and analytical skills Eager to learn new technologies, self-motivated, energetic approach Desired Experience working with Linux/UNIX, Windows, LTTng, Jenkins Experience with GPU technologies, CUDA Experience in Containerisation Experience with RF design Strong awareness of networking and Internet protocols, including TCP/IP, DNS, SMTP, HTTP and distributed networks Experience with open-source technology, software development and system engineering Candidates with a background in GNSS Positioning would be ideally suited to this role To apply for this Embedded Firmware Developer permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
2nd line Linux Systems Engineer £35,000 to £45,000 Are you a skilled problem solver with a knack for time management? Do you thrive working independently or collaboratively in a team? If so, we have an exciting opportunity for you to join our dynamic company as a Linux Systems Engineer. Key Responsibilities: Utilise your expertise in Linux operating systems, including RHEL/CentOS 6, 7, and 8. Implement and manage open-source tools like Puppet, Ansible, and Foreman for efficient automation. Execute Linux patching systems using tools such as Spacewalk and Satellite. Oversee application management and distribution across Linux estates. Essential Skills: Minimum of 2 years' experience in a Linux engineering environment. Proficient in Scripting languages like Bash, Python, and Perl. Experience with version control software, preferably Git. Familiarity with Microsoft Operating Systems (Server 2012, 2016, 2019) and Windows 10. Knowledge of automation technologies like Terraform or Jenkins. Desired Skills: Networking expertise, including LAN, WAN, Cisco switching, Juniper, and Fortinet security products. Database administration skills (MySQL, PostgreSQL, MariaDB, or InfluxDB). Familiarity with Microsoft Active Directory, Group Policies, and Cloud solutions (Azure, O365, etc.). Experience in virtualisation management (VMware, XenServer, OpenStack, RHV, or Hyper-V). Understanding of PKI and certificate services. What We Offer: Exciting and dynamic work environment with renowned customers and partners. Generous benefits package, including 32 working days holiday, healthcare scheme, and pension contributions. Perkbox employee incentive scheme and annual professional development plan. Hybrid/flexible working options and onsite parking. Opportunities for career growth and training. Cycle to work scheme and a recommend a friend scheme with rewards up to £1500. Ready to join our team? Apply now and become a key player in our innovative and growing company!
15/04/2024
Full time
2nd line Linux Systems Engineer £35,000 to £45,000 Are you a skilled problem solver with a knack for time management? Do you thrive working independently or collaboratively in a team? If so, we have an exciting opportunity for you to join our dynamic company as a Linux Systems Engineer. Key Responsibilities: Utilise your expertise in Linux operating systems, including RHEL/CentOS 6, 7, and 8. Implement and manage open-source tools like Puppet, Ansible, and Foreman for efficient automation. Execute Linux patching systems using tools such as Spacewalk and Satellite. Oversee application management and distribution across Linux estates. Essential Skills: Minimum of 2 years' experience in a Linux engineering environment. Proficient in Scripting languages like Bash, Python, and Perl. Experience with version control software, preferably Git. Familiarity with Microsoft Operating Systems (Server 2012, 2016, 2019) and Windows 10. Knowledge of automation technologies like Terraform or Jenkins. Desired Skills: Networking expertise, including LAN, WAN, Cisco switching, Juniper, and Fortinet security products. Database administration skills (MySQL, PostgreSQL, MariaDB, or InfluxDB). Familiarity with Microsoft Active Directory, Group Policies, and Cloud solutions (Azure, O365, etc.). Experience in virtualisation management (VMware, XenServer, OpenStack, RHV, or Hyper-V). Understanding of PKI and certificate services. What We Offer: Exciting and dynamic work environment with renowned customers and partners. Generous benefits package, including 32 working days holiday, healthcare scheme, and pension contributions. Perkbox employee incentive scheme and annual professional development plan. Hybrid/flexible working options and onsite parking. Opportunities for career growth and training. Cycle to work scheme and a recommend a friend scheme with rewards up to £1500. Ready to join our team? Apply now and become a key player in our innovative and growing company!
Subject: Pre-Sales System Engineering Consultant - Hybrid 2-3 Days per week on-site (Wokingham or London) - £75 to £85K + Bonus up to 25% Job Title: Pre-Sales Systems Engineering Consultant Location: Hybrid - Wokingham or London Office (2-3 Days a week on-site) Salary: £75 - £85K DOE, Plus Bonus up to 25% Benefits: Personal & Professional Development, Suite of Benefits (Medical, Well Being & Financial) The Client: Curo are collaborating with a global edge-to-cloud company advancing the way people live and work. They help companies connect, protect, analyse, and act on their data and applications wherever they live, so they can turn insights into outcomes at the speed required to thrive in today's world. The Candidate: This role requires a candidate with significant experience in technical consultative sales, coupled with a broad knowledge of systems technology & solutions. UK Central Government knowledge is essential. The successful candidate will have strong network skills across: Layer 2 and 3 switch/routing, wireless, Network Management platforms, TCP/IP, TACACS/Radius. Software skills such as Python, Ansible, HTML, VMWare, and Microsoft Server, are highly advantageous. You will be up to speed with latest tech industry trends, with the ability to talk with clients around specialised (Aruba Networking) and related technologies. We are looking for a consultative sales professional, capable of representing this organisation, as a technical expert, leveraging strong understanding of the competition - both positioning strategy and technology. Please note that candidates must be eligible for DV Clearance (Developed Vetting Level 4) - which normally requires 10+ years residency in the UK. It would be advantageous to have previous Central Government or MOD exposure. The Role: Specialised Networking is re-defining the "Intelligent Edge", and creating new customer experiences, by building intelligent spaces and digital workspaces, leading next-generation network access solutions for the mobile enterprise. This enables clients to run their wireless network from the cloud. With a focus on datacentre, campus, branch, WAN, mobility, security and IoT to transform businesses across the globe. To be successful in this role, you will need significant experience in the Technical Pre Sales arena, and deep expertise in area of specialised networking and related technologies. Duties: Gathering and assessing customer requirements, both business and technical. Identification of likely problem areas that require attention. Keeping current with trends to enable successful consulting with clients on issues and challenges at multiple levels of customer management. Identification of information on competitors and product roll- out data/training needs, to proactively position the company strengths as a relative value position in the account. Representing the company as a technical expert with customers, sharing knowledge in area of expertise and links to related technology areas. Conversing with clients on issues and challenges, to facilitate solution selling. Leveraging a strong understanding of the competition - both positioning strategy and technology - to create competitive advantage for the company. Requirements: Technical University, Bachelor's degree or equivalent. Significant experience in technical consultative selling and account management. DV (Developed Vetting Level 4) level security clearance eligibility. Technical and/or solution experience across industry. Strong network skills encompassing: Layer 2 and 3 switch/routing, wireless, Network Management platforms, TCP/IP, TACACS/Radius. Software skills such as: Python, Ansible, HTML, VMWare, Microsoft Server, advantageous. Full driving license. Extensive level of industry acumen; current knowledge of trends, with the ability to converse with client on issues and challenges at multiple levels of customer management. Broad knowledge of technology & solutions, with deep expertise in area of specialisation and related technologies. Motivated collaborative character. Active listening skills. Natural rapport building ability. Complex sales experience. Ability to manage ambiguity, with creative a critical thinking. To apply for this Pre-Sales System Engineering Consultant permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
15/04/2024
Full time
Subject: Pre-Sales System Engineering Consultant - Hybrid 2-3 Days per week on-site (Wokingham or London) - £75 to £85K + Bonus up to 25% Job Title: Pre-Sales Systems Engineering Consultant Location: Hybrid - Wokingham or London Office (2-3 Days a week on-site) Salary: £75 - £85K DOE, Plus Bonus up to 25% Benefits: Personal & Professional Development, Suite of Benefits (Medical, Well Being & Financial) The Client: Curo are collaborating with a global edge-to-cloud company advancing the way people live and work. They help companies connect, protect, analyse, and act on their data and applications wherever they live, so they can turn insights into outcomes at the speed required to thrive in today's world. The Candidate: This role requires a candidate with significant experience in technical consultative sales, coupled with a broad knowledge of systems technology & solutions. UK Central Government knowledge is essential. The successful candidate will have strong network skills across: Layer 2 and 3 switch/routing, wireless, Network Management platforms, TCP/IP, TACACS/Radius. Software skills such as Python, Ansible, HTML, VMWare, and Microsoft Server, are highly advantageous. You will be up to speed with latest tech industry trends, with the ability to talk with clients around specialised (Aruba Networking) and related technologies. We are looking for a consultative sales professional, capable of representing this organisation, as a technical expert, leveraging strong understanding of the competition - both positioning strategy and technology. Please note that candidates must be eligible for DV Clearance (Developed Vetting Level 4) - which normally requires 10+ years residency in the UK. It would be advantageous to have previous Central Government or MOD exposure. The Role: Specialised Networking is re-defining the "Intelligent Edge", and creating new customer experiences, by building intelligent spaces and digital workspaces, leading next-generation network access solutions for the mobile enterprise. This enables clients to run their wireless network from the cloud. With a focus on datacentre, campus, branch, WAN, mobility, security and IoT to transform businesses across the globe. To be successful in this role, you will need significant experience in the Technical Pre Sales arena, and deep expertise in area of specialised networking and related technologies. Duties: Gathering and assessing customer requirements, both business and technical. Identification of likely problem areas that require attention. Keeping current with trends to enable successful consulting with clients on issues and challenges at multiple levels of customer management. Identification of information on competitors and product roll- out data/training needs, to proactively position the company strengths as a relative value position in the account. Representing the company as a technical expert with customers, sharing knowledge in area of expertise and links to related technology areas. Conversing with clients on issues and challenges, to facilitate solution selling. Leveraging a strong understanding of the competition - both positioning strategy and technology - to create competitive advantage for the company. Requirements: Technical University, Bachelor's degree or equivalent. Significant experience in technical consultative selling and account management. DV (Developed Vetting Level 4) level security clearance eligibility. Technical and/or solution experience across industry. Strong network skills encompassing: Layer 2 and 3 switch/routing, wireless, Network Management platforms, TCP/IP, TACACS/Radius. Software skills such as: Python, Ansible, HTML, VMWare, Microsoft Server, advantageous. Full driving license. Extensive level of industry acumen; current knowledge of trends, with the ability to converse with client on issues and challenges at multiple levels of customer management. Broad knowledge of technology & solutions, with deep expertise in area of specialisation and related technologies. Motivated collaborative character. Active listening skills. Natural rapport building ability. Complex sales experience. Ability to manage ambiguity, with creative a critical thinking. To apply for this Pre-Sales System Engineering Consultant permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
Global Technology Solutions Ltd
Antrim, County Antrim
Ideal location - Belfast Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Belfast . Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
12/04/2024
Full time
Ideal location - Belfast Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Belfast . Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Description: General Information: Start date: ASAP Planned duration: 12 months + extension Workplace: Basel Workload: 100% Team: 4 On call: yes (1/months) Background : Are you passionate about Information (IT) and Automation Technology (OT) and aspiring to make a meaningful impact? You are a customer focused individual with aspiration to deliver high quality support in a GMP Lab environment. Behind every product sold by Pharma Global Technical Operations (PT). Starting with Phase I of the development process and continuing through to product maturity, PT makes lifesaving medicines at 11 locations, with the support of partners from around the world. Information (IT) and Automation Technology (OT) teams are key in producing and delivering medicine to patients. The organization is currently undergoing a transformation towards digitalization, advancing fundamental elements to meet future needs, such as leveraging new technologies. You as a System Process Specialist (SPS) will be acting in the 1-Stop-Shop and are part of the support and continuous improvement structure. The System Process Specialist has a profound process understanding and is collaborating with the Business Community to continuously improve business processes and underlying IT Assess & Release applications. By this, he/she acts as a trusted adviser of the end-user/key-user as well as a bridge between the end user and other roles in the Informatics support layers. The SPS can raise incidents on behalf of the user area or work with Process Owner & other local business roles to train (key-)users. In projects, the System Process Specialist can also represent the interests of the systems user group and has the responsibility of coordinating and bringing input from the area of responsibility to the project and communicating project goals, information and progress back to the business areas. The perfect candidate is familiar with ITSM processes and support tools for incident and change management. Also we are looking for someone who works independently within guidelines while receiving minimal guidance. Tasks & Responsibilities: End-User-Support Laboratory Systems End to End accountability for Assess & Release System support Responsible for Assess & Release System support Responsible for 24/7 on-call, nights and weekends on a rotational basis Personal contact person for Key and End User out of the business department Log incident/requests into a ticket system for further processing Triages, prioritizes incidents/requests and performs root cause analysis in problem management (handling issue, data issue, authorization issue, IT issue). Resolves or forwards incidents/requests based on individual knowledge or knowledge articles Coordination of End User groups and escalation management as required Distributes application issues and non-application issues that cannot be solved by him/her, or based on catalog to the 2nd level support Supports issue clarification on request of 2nd level support Validate the resolution proposals and performs the necessary test in case tests are required on request of the 2nd level support Cooperate with 2nd level support team during analysis of reported incidents Communicating and coordination of End User activities if there is a major incident Interface Monitoring (Business Errors) Support Execution of system actions Support Implementation of new Systems and Equipment Continuous Improvement of Laboratory Systems Regular exchange with the Support network and or Business Process Experts (BPE) on support cases, best practices and process improvement proposals with network relevance Helps the End User to submit new ideas for process improvements, allowing a comprehensive approach for assessing both the process interdependencies as well impact to all underlying systems. Describes the full life cycle of an integrated Change process to Business Process with System impact. This Framework combines the Assessment of the requirement, build and test work as well as deployment and possibly delivery of the added value to the End User. Support Processes & Tools for Laboratory Systems Local Labsystem and Lab Equipment Bundle, Application Support for eg Cedex Bio, Cedex HiRes, SoloVPE, Cary WinUV Local Support of Informatics Products eg Central Label Management Software, Nextlab, Labx, Labware, Smartline Data Cockpit, Unicorn Use of Service Now for incident, problem, request and change management Must Haves: Relevant completed apprenticeship in IT area or equivalent and/or ideally an advanced degree in the IT or automation field (*) 3+ years professional experience in complex business environments (*) Knowledge and experience in systems administration and support of laboratory systems (*) Knowledge and experience in Windows Server, Active Directory and Client operating systems (*) Knowledge and experience in Computerized System Validation (*) Knowledge and experience in Network topology (*) Fluency German and English is a must (spoken and written) Good communication skills Service oriented attitude, being able to communicate with our customers, also in emergency situations Team player Nice to Have: Knowledge and experience in systems administration in the manufacturing area (eg MES, PI, SCADA, PCS) Trainer skills, methodology skills to perform trainings for end-users in specific area (refresh and new) Skills: German English pharmaceutical Systems engineering Support Engineering Administration LabIT windows server client operating system Customer service CSV Annex technical suppot team player Assess & Release System support 2nd level support Active Directory laboratory mes PI SCADA PCS Employee Value Proposition: Highly skilled team Great company Mostly onsite, but possible somtimes to work from home Job Title: Quality Systems Specialist Location: Basel, Switzerland Job Type: Contract TEKsystems, an Allegis Group company. Allegis Group AG, Aeschengraben 20, CH-4051 Basel, Switzerland. Registration No. CHE-101.865.121. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
12/04/2024
Project-based
Description: General Information: Start date: ASAP Planned duration: 12 months + extension Workplace: Basel Workload: 100% Team: 4 On call: yes (1/months) Background : Are you passionate about Information (IT) and Automation Technology (OT) and aspiring to make a meaningful impact? You are a customer focused individual with aspiration to deliver high quality support in a GMP Lab environment. Behind every product sold by Pharma Global Technical Operations (PT). Starting with Phase I of the development process and continuing through to product maturity, PT makes lifesaving medicines at 11 locations, with the support of partners from around the world. Information (IT) and Automation Technology (OT) teams are key in producing and delivering medicine to patients. The organization is currently undergoing a transformation towards digitalization, advancing fundamental elements to meet future needs, such as leveraging new technologies. You as a System Process Specialist (SPS) will be acting in the 1-Stop-Shop and are part of the support and continuous improvement structure. The System Process Specialist has a profound process understanding and is collaborating with the Business Community to continuously improve business processes and underlying IT Assess & Release applications. By this, he/she acts as a trusted adviser of the end-user/key-user as well as a bridge between the end user and other roles in the Informatics support layers. The SPS can raise incidents on behalf of the user area or work with Process Owner & other local business roles to train (key-)users. In projects, the System Process Specialist can also represent the interests of the systems user group and has the responsibility of coordinating and bringing input from the area of responsibility to the project and communicating project goals, information and progress back to the business areas. The perfect candidate is familiar with ITSM processes and support tools for incident and change management. Also we are looking for someone who works independently within guidelines while receiving minimal guidance. Tasks & Responsibilities: End-User-Support Laboratory Systems End to End accountability for Assess & Release System support Responsible for Assess & Release System support Responsible for 24/7 on-call, nights and weekends on a rotational basis Personal contact person for Key and End User out of the business department Log incident/requests into a ticket system for further processing Triages, prioritizes incidents/requests and performs root cause analysis in problem management (handling issue, data issue, authorization issue, IT issue). Resolves or forwards incidents/requests based on individual knowledge or knowledge articles Coordination of End User groups and escalation management as required Distributes application issues and non-application issues that cannot be solved by him/her, or based on catalog to the 2nd level support Supports issue clarification on request of 2nd level support Validate the resolution proposals and performs the necessary test in case tests are required on request of the 2nd level support Cooperate with 2nd level support team during analysis of reported incidents Communicating and coordination of End User activities if there is a major incident Interface Monitoring (Business Errors) Support Execution of system actions Support Implementation of new Systems and Equipment Continuous Improvement of Laboratory Systems Regular exchange with the Support network and or Business Process Experts (BPE) on support cases, best practices and process improvement proposals with network relevance Helps the End User to submit new ideas for process improvements, allowing a comprehensive approach for assessing both the process interdependencies as well impact to all underlying systems. Describes the full life cycle of an integrated Change process to Business Process with System impact. This Framework combines the Assessment of the requirement, build and test work as well as deployment and possibly delivery of the added value to the End User. Support Processes & Tools for Laboratory Systems Local Labsystem and Lab Equipment Bundle, Application Support for eg Cedex Bio, Cedex HiRes, SoloVPE, Cary WinUV Local Support of Informatics Products eg Central Label Management Software, Nextlab, Labx, Labware, Smartline Data Cockpit, Unicorn Use of Service Now for incident, problem, request and change management Must Haves: Relevant completed apprenticeship in IT area or equivalent and/or ideally an advanced degree in the IT or automation field (*) 3+ years professional experience in complex business environments (*) Knowledge and experience in systems administration and support of laboratory systems (*) Knowledge and experience in Windows Server, Active Directory and Client operating systems (*) Knowledge and experience in Computerized System Validation (*) Knowledge and experience in Network topology (*) Fluency German and English is a must (spoken and written) Good communication skills Service oriented attitude, being able to communicate with our customers, also in emergency situations Team player Nice to Have: Knowledge and experience in systems administration in the manufacturing area (eg MES, PI, SCADA, PCS) Trainer skills, methodology skills to perform trainings for end-users in specific area (refresh and new) Skills: German English pharmaceutical Systems engineering Support Engineering Administration LabIT windows server client operating system Customer service CSV Annex technical suppot team player Assess & Release System support 2nd level support Active Directory laboratory mes PI SCADA PCS Employee Value Proposition: Highly skilled team Great company Mostly onsite, but possible somtimes to work from home Job Title: Quality Systems Specialist Location: Basel, Switzerland Job Type: Contract TEKsystems, an Allegis Group company. Allegis Group AG, Aeschengraben 20, CH-4051 Basel, Switzerland. Registration No. CHE-101.865.121. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
Progressive - BirminghamEng
Cradley Heath, West Midlands
Sales Estimator Cradley Heath Circa £35-42k Progressive Engineering and a Heavy Machinery OEM are looking to recruit a Sales Estimator for their Engineering HQ near Cradley Heath d, owing to significant business growth and project pipeline for +. Reporting into the Sales Director, the Sales Estimator will be responsible for: Managing the Part Cost Database. Manage Supplier Network Cost Check Project Estimates. Sales Team Liaison Spares Coordination. Specifically, my client is looking for an Sales Estimator with the following experience: HNC/HND/Degree in an Engineering/Science/Mathematics-Related Discipline Prior experience as an Mechanical Estimator/Engineering Estimator/Cost Engineer/Sales Estimator within an Engineering/Manufacturing/Production/Project-led Engineering Environment Good knowledge of Mechanical Engineering fundamentals Strong experience in estimating, generating & maintaining Cost Data Packages in Excel Strong Microsoft Office (Advanced Excel or Access) Skills Experience of CAD Software - AutoCAD or similar (for reading drawings only) Excellent Customer Facing & Service skills, including both written and verbal communication A 'can do' attitude and positive approach to challenges Team player Able to work well under pressure and to project deadlines and to be flexible where required Proactiveness For the successful Sales Estimator , a salary of circa £35-42k is on offer and this Sales Estimator role is commutable from Cradley Heath, Kingswinford, Stourbridge, Dudley, Brierley Hill, Wolverhampton, Hagley, Kidderminster, Bridgnorth, Cradley Heath, Wombourne and Halesowen. PLEASE NOTE THAT THIS SALES ESTIMATOR ROLE IS A STAFF POSITION To be considered for this Sales Estimator role, please apply via the link below. To find out more about Progressive Recruitment please visit the website. Progressive Recruitment, a trading division of SThree Partnership LLP is acting as an Employment Agency in relation to this vacancy | Registered office | 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom | Partnership Number | OC387148 England and Wales
12/04/2024
Full time
Sales Estimator Cradley Heath Circa £35-42k Progressive Engineering and a Heavy Machinery OEM are looking to recruit a Sales Estimator for their Engineering HQ near Cradley Heath d, owing to significant business growth and project pipeline for +. Reporting into the Sales Director, the Sales Estimator will be responsible for: Managing the Part Cost Database. Manage Supplier Network Cost Check Project Estimates. Sales Team Liaison Spares Coordination. Specifically, my client is looking for an Sales Estimator with the following experience: HNC/HND/Degree in an Engineering/Science/Mathematics-Related Discipline Prior experience as an Mechanical Estimator/Engineering Estimator/Cost Engineer/Sales Estimator within an Engineering/Manufacturing/Production/Project-led Engineering Environment Good knowledge of Mechanical Engineering fundamentals Strong experience in estimating, generating & maintaining Cost Data Packages in Excel Strong Microsoft Office (Advanced Excel or Access) Skills Experience of CAD Software - AutoCAD or similar (for reading drawings only) Excellent Customer Facing & Service skills, including both written and verbal communication A 'can do' attitude and positive approach to challenges Team player Able to work well under pressure and to project deadlines and to be flexible where required Proactiveness For the successful Sales Estimator , a salary of circa £35-42k is on offer and this Sales Estimator role is commutable from Cradley Heath, Kingswinford, Stourbridge, Dudley, Brierley Hill, Wolverhampton, Hagley, Kidderminster, Bridgnorth, Cradley Heath, Wombourne and Halesowen. PLEASE NOTE THAT THIS SALES ESTIMATOR ROLE IS A STAFF POSITION To be considered for this Sales Estimator role, please apply via the link below. To find out more about Progressive Recruitment please visit the website. Progressive Recruitment, a trading division of SThree Partnership LLP is acting as an Employment Agency in relation to this vacancy | Registered office | 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom | Partnership Number | OC387148 England and Wales
About the role We are an innovative high-tech next-generation telecommunications start-up based in the Surrey area, actively seeking exceptionally talented engineers to join our dynamic team. As part of this role, your focus will span the entire development lifecycle, from concept through to volume production. You will be engaged in every aspect of the development process to ensure successful outcomes. This role requires a strong emphasis on multi-functional collaboration and fostering a robust team spirit. We are seeking candidates with a flexible working attitude, a team player who can also demonstrating the ability to work autonomously and take responsibility in a dynamic environment. Responsibilities Design and develop RF circuits and systems for telecom products, including transceivers, amplifiers, filters, Clocks circuits and antennas. Participate in the full life cycle of telecoms Radio product development, from specification and design through implementation, testing and support. Conduct feasibility studies and perform RF simulations to optimise system performance. Coordinate design review activities to ensure that designs meet their requirements. Collaborate with cross-functional teams, including hardware, firmware and software and test engineers to ensure seamless integration of RF circuits into overall product design. Conduct testing and validation of RF designs, troubleshooting and resolving any issues that arise during the development process. Create and maintain comprehensive documentation for the RF Design, including design specifications, debug guide and user manuals. Work closely with manufacturing teams to ensure successful transfer of RF designs into production. Stay current with industry trends and emerging technologies in RF and telecom to contribute innovative ideas to product development. Develop/maintain supplier relationships. Candidate requirements Bachelor s or master s degree in Electrical and Electronic engineering or related fields. Experience with 4G and beyond technologies. Over 8 years proven Industrial experience in RF circuit design for telecom products, with a focus on wireless communication systems. Knowledge of RF front-end modules, Clocks, FPGA functionalities and architectures. Proficiency in RF simulation tools and design software (e.g., ADS, HFSS). Experience with measurement equipment such as network analysers and spectrum analysers. Familiarity with multi-layer PCB layout and design considerations for RF circuits. Familiarity with industry standards and regulations related to RF and wireless communication. Excellent problem-solving skills and the ability to work in a fast-paced, collaborative environment. Excellent verbal and written communication skills.
10/04/2024
Full time
About the role We are an innovative high-tech next-generation telecommunications start-up based in the Surrey area, actively seeking exceptionally talented engineers to join our dynamic team. As part of this role, your focus will span the entire development lifecycle, from concept through to volume production. You will be engaged in every aspect of the development process to ensure successful outcomes. This role requires a strong emphasis on multi-functional collaboration and fostering a robust team spirit. We are seeking candidates with a flexible working attitude, a team player who can also demonstrating the ability to work autonomously and take responsibility in a dynamic environment. Responsibilities Design and develop RF circuits and systems for telecom products, including transceivers, amplifiers, filters, Clocks circuits and antennas. Participate in the full life cycle of telecoms Radio product development, from specification and design through implementation, testing and support. Conduct feasibility studies and perform RF simulations to optimise system performance. Coordinate design review activities to ensure that designs meet their requirements. Collaborate with cross-functional teams, including hardware, firmware and software and test engineers to ensure seamless integration of RF circuits into overall product design. Conduct testing and validation of RF designs, troubleshooting and resolving any issues that arise during the development process. Create and maintain comprehensive documentation for the RF Design, including design specifications, debug guide and user manuals. Work closely with manufacturing teams to ensure successful transfer of RF designs into production. Stay current with industry trends and emerging technologies in RF and telecom to contribute innovative ideas to product development. Develop/maintain supplier relationships. Candidate requirements Bachelor s or master s degree in Electrical and Electronic engineering or related fields. Experience with 4G and beyond technologies. Over 8 years proven Industrial experience in RF circuit design for telecom products, with a focus on wireless communication systems. Knowledge of RF front-end modules, Clocks, FPGA functionalities and architectures. Proficiency in RF simulation tools and design software (e.g., ADS, HFSS). Experience with measurement equipment such as network analysers and spectrum analysers. Familiarity with multi-layer PCB layout and design considerations for RF circuits. Familiarity with industry standards and regulations related to RF and wireless communication. Excellent problem-solving skills and the ability to work in a fast-paced, collaborative environment. Excellent verbal and written communication skills.