Request Technology
Chicago, Illinois
16/04/2024
Full time
Senior ServiceNow Engineer/Architect Salary: $140k-$145k + 15% bonus Location: Dallas, TX or Chicago, IL Hybrid: 3 days on-site, 2 days remote *We are unable to provide sponsorship for this role* Qualifications BS degree required. 5+ years of experience in implementing ServiceNow for ITSM, ITOM, SecOps and/or GRC/IRM modules. 3+ years of experience with JavaScript Experience with RESTful APIs and JSON Ability to write clean, bug-free code that is easy to understand and easily maintainable. Strong understanding of CMDB, including importing customer data Experience with Scaled Agile Framework (SAFe), Agile/Scrum, and DevSecOps methodologies Responsibilities Contribute to design, technical direction, and architecture with various teams to build fit for purpose solutions. Participates in code reviews, proactively identifying and mitigating potential issues and defects as well as assisting with continuous improvement. Follows agreed upon SDLC procedures to ensure that all information system products and services meet both explicit and implicit quality standards, end-user functional requirements, architectural standards, performance requirements, audit requirements, security rules are upheld, and external facing reporting is represented. Writes unit and integration tests to maintain quality technology improvements. Performs application and project risk analysis and recommends quality improvements. Manage Production Support on system functionality and provide fixes as required.