An NHS organisation in the North West are looking for an experienced Senior Server Infrastructure Engineer to join the team on a permanent basis , with a Band 6 starting salary + many benefits. Must be an experienced Server Engineer, MCSE certified with in-depth understanding of VM Ware, Hyper V, Citrix and Horizon VDI . SQL Server and SCCM also essential. Further duties can be seen below: Operational management including system design, configuration and technical support for a wide range of IT Infrastructure systems. General day to day system support, response to user problems and enquiries, the set up and installation of software and hardware, implementing software and hardware upgrades, ensuring system reliability and undertaking all systems management and administration. To include liaising with 3rd party support suppliers and keeping maintenance documentation up to date. To respond to the ever-changing Infrastructure environment to ensure the systems in use by the organisation are fit for purpose. This includes supporting existing systems: Management of existing systems and ensuring patches, upgrades and security modifications are completed where necessary Manage all allocated work items Understanding and ensuring compliance with user/National requirements End to End Communication including status reporting, risk and issue management.
27/03/2024
Full time
An NHS organisation in the North West are looking for an experienced Senior Server Infrastructure Engineer to join the team on a permanent basis , with a Band 6 starting salary + many benefits. Must be an experienced Server Engineer, MCSE certified with in-depth understanding of VM Ware, Hyper V, Citrix and Horizon VDI . SQL Server and SCCM also essential. Further duties can be seen below: Operational management including system design, configuration and technical support for a wide range of IT Infrastructure systems. General day to day system support, response to user problems and enquiries, the set up and installation of software and hardware, implementing software and hardware upgrades, ensuring system reliability and undertaking all systems management and administration. To include liaising with 3rd party support suppliers and keeping maintenance documentation up to date. To respond to the ever-changing Infrastructure environment to ensure the systems in use by the organisation are fit for purpose. This includes supporting existing systems: Management of existing systems and ensuring patches, upgrades and security modifications are completed where necessary Manage all allocated work items Understanding and ensuring compliance with user/National requirements End to End Communication including status reporting, risk and issue management.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Security Applications Infrastructure Engineer. Candidate will use technical guidance and engineering best practices to securely build and scale security applications within the firm's environments. This position requires a blend of functional understanding with technical proficiency to deliver leadership, guidance and innovative solutions to meet the business needs of our organization. The position is responsible for building, maintaining, upgrading, and continuously improving security applications. Responsibilities: Apply high-level technical expertise and problem-solving skills to maintain and improve the Firm's Security applications. Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Testing, and deploying security application solutions using various platforms and technologies. Implementing and enforcing security policies, standards, and best practices. Identifying and mitigating risks and threats to the security application systems. Developing new features and enhancements that meet changing security needs. Managing and monitoring security applications. Providing technical support and guidance to other teams and stakeholders. Staying updated with the latest trends and developments in application security. Adhere to the Firm's Security and Governance requirements across all administered applications. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications: The Applications Engineer 2 must have a BA/BS in computer science, related field, or equivalent experience with 5+ years' experience in cloud computing, security engineering, system administration, or a similar role Proficiency in various programming languages, tools, and frameworks used for development and security. Knowledge of security concepts, principles, standards, and best practices. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Experience in using security tools and technologies such as IAM, encryption, Firewall, VPN, etc. Strong problem-solving, analytical, and communication skills The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Technologies/Software Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments.
26/03/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Security Applications Infrastructure Engineer. Candidate will use technical guidance and engineering best practices to securely build and scale security applications within the firm's environments. This position requires a blend of functional understanding with technical proficiency to deliver leadership, guidance and innovative solutions to meet the business needs of our organization. The position is responsible for building, maintaining, upgrading, and continuously improving security applications. Responsibilities: Apply high-level technical expertise and problem-solving skills to maintain and improve the Firm's Security applications. Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Testing, and deploying security application solutions using various platforms and technologies. Implementing and enforcing security policies, standards, and best practices. Identifying and mitigating risks and threats to the security application systems. Developing new features and enhancements that meet changing security needs. Managing and monitoring security applications. Providing technical support and guidance to other teams and stakeholders. Staying updated with the latest trends and developments in application security. Adhere to the Firm's Security and Governance requirements across all administered applications. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications: The Applications Engineer 2 must have a BA/BS in computer science, related field, or equivalent experience with 5+ years' experience in cloud computing, security engineering, system administration, or a similar role Proficiency in various programming languages, tools, and frameworks used for development and security. Knowledge of security concepts, principles, standards, and best practices. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Experience in using security tools and technologies such as IAM, encryption, Firewall, VPN, etc. Strong problem-solving, analytical, and communication skills The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Technologies/Software Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments.
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Security Applications Infrastructure Engineer. Candidate will use technical guidance and engineering best practices to securely build and scale security applications within the firm's environments. This position requires a blend of functional understanding with technical proficiency to deliver leadership, guidance and innovative solutions to meet the business needs of our organization. The position is responsible for building, maintaining, upgrading, and continuously improving security applications. Responsibilities: Apply high-level technical expertise and problem-solving skills to maintain and improve the Firm's Security applications. Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Testing, and deploying security application solutions using various platforms and technologies. Implementing and enforcing security policies, standards, and best practices. Identifying and mitigating risks and threats to the security application systems. Developing new features and enhancements that meet changing security needs. Managing and monitoring security applications. Providing technical support and guidance to other teams and stakeholders. Staying updated with the latest trends and developments in application security. Adhere to the Firm's Security and Governance requirements across all administered applications. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications: The Applications Engineer 2 must have a BA/BS in computer science, related field, or equivalent experience with 5+ years' experience in cloud computing, security engineering, system administration, or a similar role Proficiency in various programming languages, tools, and frameworks used for development and security. Knowledge of security concepts, principles, standards, and best practices. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Experience in using security tools and technologies such as IAM, encryption, Firewall, VPN, etc. Strong problem-solving, analytical, and communication skills The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Technologies/Software Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments.
26/03/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Security Applications Infrastructure Engineer. Candidate will use technical guidance and engineering best practices to securely build and scale security applications within the firm's environments. This position requires a blend of functional understanding with technical proficiency to deliver leadership, guidance and innovative solutions to meet the business needs of our organization. The position is responsible for building, maintaining, upgrading, and continuously improving security applications. Responsibilities: Apply high-level technical expertise and problem-solving skills to maintain and improve the Firm's Security applications. Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Testing, and deploying security application solutions using various platforms and technologies. Implementing and enforcing security policies, standards, and best practices. Identifying and mitigating risks and threats to the security application systems. Developing new features and enhancements that meet changing security needs. Managing and monitoring security applications. Providing technical support and guidance to other teams and stakeholders. Staying updated with the latest trends and developments in application security. Adhere to the Firm's Security and Governance requirements across all administered applications. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications: The Applications Engineer 2 must have a BA/BS in computer science, related field, or equivalent experience with 5+ years' experience in cloud computing, security engineering, system administration, or a similar role Proficiency in various programming languages, tools, and frameworks used for development and security. Knowledge of security concepts, principles, standards, and best practices. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Experience in using security tools and technologies such as IAM, encryption, Firewall, VPN, etc. Strong problem-solving, analytical, and communication skills The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Technologies/Software Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments.
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Security Applications Infrastructure Engineer. Candidate will use technical guidance and engineering best practices to securely build and scale security applications within the firm's environments. This position requires a blend of functional understanding with technical proficiency to deliver leadership, guidance and innovative solutions to meet the business needs of our organization. The position is responsible for building, maintaining, upgrading, and continuously improving security applications. Responsibilities: Apply high-level technical expertise and problem-solving skills to maintain and improve the Firm's Security applications. Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Testing, and deploying security application solutions using various platforms and technologies. Implementing and enforcing security policies, standards, and best practices. Identifying and mitigating risks and threats to the security application systems. Developing new features and enhancements that meet changing security needs. Managing and monitoring security applications. Providing technical support and guidance to other teams and stakeholders. Staying updated with the latest trends and developments in application security. Adhere to the Firm's Security and Governance requirements across all administered applications. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications: The Applications Engineer 2 must have a BA/BS in computer science, related field, or equivalent experience with 5+ years' experience in cloud computing, security engineering, system administration, or a similar role Proficiency in various programming languages, tools, and frameworks used for development and security. Knowledge of security concepts, principles, standards, and best practices. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Experience in using security tools and technologies such as IAM, encryption, Firewall, VPN, etc. Strong problem-solving, analytical, and communication skills The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Technologies/Software Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments.
26/03/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Security Applications Infrastructure Engineer. Candidate will use technical guidance and engineering best practices to securely build and scale security applications within the firm's environments. This position requires a blend of functional understanding with technical proficiency to deliver leadership, guidance and innovative solutions to meet the business needs of our organization. The position is responsible for building, maintaining, upgrading, and continuously improving security applications. Responsibilities: Apply high-level technical expertise and problem-solving skills to maintain and improve the Firm's Security applications. Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Testing, and deploying security application solutions using various platforms and technologies. Implementing and enforcing security policies, standards, and best practices. Identifying and mitigating risks and threats to the security application systems. Developing new features and enhancements that meet changing security needs. Managing and monitoring security applications. Providing technical support and guidance to other teams and stakeholders. Staying updated with the latest trends and developments in application security. Adhere to the Firm's Security and Governance requirements across all administered applications. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications: The Applications Engineer 2 must have a BA/BS in computer science, related field, or equivalent experience with 5+ years' experience in cloud computing, security engineering, system administration, or a similar role Proficiency in various programming languages, tools, and frameworks used for development and security. Knowledge of security concepts, principles, standards, and best practices. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Experience in using security tools and technologies such as IAM, encryption, Firewall, VPN, etc. Strong problem-solving, analytical, and communication skills The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Technologies/Software Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments.
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Security Applications Infrastructure Engineer Candidate will use technical guidance and engineering best practices to securely build and scale security applications within the firm's environments. This position requires a blend of functional understanding with technical proficiency to deliver leadership, guidance and innovative solutions to meet the business needs of our organization. The position is responsible for building, maintaining, upgrading, and continuously improving security applications. Responsibilities: Apply high-level technical expertise and problem-solving skills to maintain and improve the Firm's Security applications. Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Testing, and deploying security application solutions using various platforms and technologies. Implementing and enforcing security policies, standards, and best practices. Identifying and mitigating risks and threats to the security application systems. Developing new features and enhancements that meet changing security needs. Managing and monitoring security applications. Providing technical support and guidance to other teams and stakeholders. Staying updated with the latest trends and developments in application security. Adhere to the Firm's Security and Governance requirements across all administered applications. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications: The Applications Engineer 2 must have a BA/BS in computer science, related field, or equivalent experience with 5+ years' experience in cloud computing, security engineering, system administration, or a similar role Proficiency in various programming languages, tools, and frameworks used for development and security. Knowledge of security concepts, principles, standards, and best practices. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Experience in using security tools and technologies such as IAM, encryption, Firewall, VPN, etc. Strong problem-solving, analytical, and communication skills The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Technologies/Software Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments.
26/03/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Security Applications Infrastructure Engineer Candidate will use technical guidance and engineering best practices to securely build and scale security applications within the firm's environments. This position requires a blend of functional understanding with technical proficiency to deliver leadership, guidance and innovative solutions to meet the business needs of our organization. The position is responsible for building, maintaining, upgrading, and continuously improving security applications. Responsibilities: Apply high-level technical expertise and problem-solving skills to maintain and improve the Firm's Security applications. Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Testing, and deploying security application solutions using various platforms and technologies. Implementing and enforcing security policies, standards, and best practices. Identifying and mitigating risks and threats to the security application systems. Developing new features and enhancements that meet changing security needs. Managing and monitoring security applications. Providing technical support and guidance to other teams and stakeholders. Staying updated with the latest trends and developments in application security. Adhere to the Firm's Security and Governance requirements across all administered applications. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications: The Applications Engineer 2 must have a BA/BS in computer science, related field, or equivalent experience with 5+ years' experience in cloud computing, security engineering, system administration, or a similar role Proficiency in various programming languages, tools, and frameworks used for development and security. Knowledge of security concepts, principles, standards, and best practices. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Experience in using security tools and technologies such as IAM, encryption, Firewall, VPN, etc. Strong problem-solving, analytical, and communication skills The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Technologies/Software Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments.
Cyber Security Engineer -Luxemburg - 60 - 85k + Car Allowance/Bonus Global IT Services provider are recruiting for multiple mid level and senior security engineers to work on a security cleared project based in Luxemburg. The client is happy to consider people relocating from anywhere in the UK, EU or US. you will be responsible for designing, implementing, and managing security solutions to safeguard the network, applications, and digital assets. Key Responsibilities Replace/upgrade the current infrastructure with new versions or solutions. Recommend and implement new cyber security technologies and solutions. Monitor operational infrastructure - you will leverage standard tools and processes to respond and resolve incidents and requests. Incident Response - Monitor security events, investigate and respond to security incidents, and assist in post-incident analysis and remediation. Documentation: Create and maintain comprehensive documentation related to security configurations, policies, procedures, and incidents. Collaboration: Work closely with cross-functional teams, including IT, Network, and Application Development, to ensure the integration of security measures across the organization. Research and Innovation: Stay up-to-date with emerging security threats, technologies, and best practices, and provide recommendations where appropriate. Qualifications Bachelor's degree in Computer Science, Information Security, or a related field. At least 6 years of field experience in the networking and security area with solutions. Proven experience in network and application security, with expertise in Palo Alto, Bluecoat, F5 (LTM, ASM, APM), ASA VPN or Splunk. Knowledge of Firewall management, intrusion detection, content filtering, web application security, and VPN technologies. Proficiency in PKI design and management, digital certificate issuance, and secure key management. Strong communication skills and the ability to collaborate with diverse teams. A proactive approach to identifying and mitigating security vulnerabilities and risks. Demonstrated ability to work in a fast-paced and dynamic environment. Fluent in English Key Skills Automation Tools, Cloud Security, Firewalls, Local Area Network (LAN), Palo Alto Networks Prisma Access Secure Access Service Edge (SASE), Security Technologies, TCP/IP Networking, Threat Management Cyber Security Engineer -Luxemburg - 60 - 85k + Car Allowance/Bonus
26/03/2024
Full time
Cyber Security Engineer -Luxemburg - 60 - 85k + Car Allowance/Bonus Global IT Services provider are recruiting for multiple mid level and senior security engineers to work on a security cleared project based in Luxemburg. The client is happy to consider people relocating from anywhere in the UK, EU or US. you will be responsible for designing, implementing, and managing security solutions to safeguard the network, applications, and digital assets. Key Responsibilities Replace/upgrade the current infrastructure with new versions or solutions. Recommend and implement new cyber security technologies and solutions. Monitor operational infrastructure - you will leverage standard tools and processes to respond and resolve incidents and requests. Incident Response - Monitor security events, investigate and respond to security incidents, and assist in post-incident analysis and remediation. Documentation: Create and maintain comprehensive documentation related to security configurations, policies, procedures, and incidents. Collaboration: Work closely with cross-functional teams, including IT, Network, and Application Development, to ensure the integration of security measures across the organization. Research and Innovation: Stay up-to-date with emerging security threats, technologies, and best practices, and provide recommendations where appropriate. Qualifications Bachelor's degree in Computer Science, Information Security, or a related field. At least 6 years of field experience in the networking and security area with solutions. Proven experience in network and application security, with expertise in Palo Alto, Bluecoat, F5 (LTM, ASM, APM), ASA VPN or Splunk. Knowledge of Firewall management, intrusion detection, content filtering, web application security, and VPN technologies. Proficiency in PKI design and management, digital certificate issuance, and secure key management. Strong communication skills and the ability to collaborate with diverse teams. A proactive approach to identifying and mitigating security vulnerabilities and risks. Demonstrated ability to work in a fast-paced and dynamic environment. Fluent in English Key Skills Automation Tools, Cloud Security, Firewalls, Local Area Network (LAN), Palo Alto Networks Prisma Access Secure Access Service Edge (SASE), Security Technologies, TCP/IP Networking, Threat Management Cyber Security Engineer -Luxemburg - 60 - 85k + Car Allowance/Bonus
Global Technology Solutions Ltd
Antrim, County Antrim
Ideal location - Belfast Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Belfast . Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
22/03/2024
Full time
Ideal location - Belfast Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Belfast . Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Request Technology - Craig Johnson
San Francisco, California
*We are unable to sponsor for this Remote contract role* Prestigious Enterprise Company is currently seeking a Senior CyberArk Engineer. Candidate will be responsible for the implementation and management of CyberArk and other Privileged Management solutions. Candidate will have familiarity working with most CyberArk products, including but not limited to: Privileged Access Manager, Vendor Privileged Access Manager, Cloud Entitlements Manager, Endpoint Privilege Manager, Privileged Session Manager, Privileged Threat Analytics, and Privileged Cloud. Responsibilities: Identifies and leads privileged access management improvements and projects to improve our overall security posture Manages the end-to-end CyberArk environment/application from maintenance to administration Manages all privileged credentials across a hybrid environment Works collaboratively across the business to define and create CyberArk policies, platforms, safes Responsible for utilizing KPI's and metrics to report out on CyberArk system health Actively protects the integrity and confidentiality of our information assets while enabling business functionality in all systems and environments by supporting applicable security solutions Supports departmental and corporate goals by meeting key performance indicators and defined metrics Supports and follows Change Management processes and procedures Serves as a technical escalation resource to less experienced team members Participates in and supports Compliance processes, providing leadership and support to Analysts. Recommends and implements new functionality to enhance compliance processes while ensuring compliance controls are followed and effective. Responsible for 24x7x365 on-call escalation rotational support Qualifications: Deep understanding of CyberArk and its components Prior utilization of representational state transfer application programming interface (REST API) Experience with PAM related architecture and best practices Strong understanding of Cloud Service Providers and relevant experience with integration and configuration of PAM platforms into the cloud Operational experience helping manage CyberArk and Hashi Vault infrastructure Knowledge or usage of Terraform/Hashicorp Configuration language (HCL) Strong understanding of modern deployment technologies including CICD, Terraform, Ansible, and Docker Proficiency in cryptography. Experience with Windows, Unix, Cisco, platforms, and controls. 3-5+ Years' direct experience with CyberArk or Hashi at an Engineering level 5+ Years' experience in PAM management and platforms PAM related certifications (CyberArk Defender OR Sentry/Hashi Administrator)
04/03/2024
Project-based
*We are unable to sponsor for this Remote contract role* Prestigious Enterprise Company is currently seeking a Senior CyberArk Engineer. Candidate will be responsible for the implementation and management of CyberArk and other Privileged Management solutions. Candidate will have familiarity working with most CyberArk products, including but not limited to: Privileged Access Manager, Vendor Privileged Access Manager, Cloud Entitlements Manager, Endpoint Privilege Manager, Privileged Session Manager, Privileged Threat Analytics, and Privileged Cloud. Responsibilities: Identifies and leads privileged access management improvements and projects to improve our overall security posture Manages the end-to-end CyberArk environment/application from maintenance to administration Manages all privileged credentials across a hybrid environment Works collaboratively across the business to define and create CyberArk policies, platforms, safes Responsible for utilizing KPI's and metrics to report out on CyberArk system health Actively protects the integrity and confidentiality of our information assets while enabling business functionality in all systems and environments by supporting applicable security solutions Supports departmental and corporate goals by meeting key performance indicators and defined metrics Supports and follows Change Management processes and procedures Serves as a technical escalation resource to less experienced team members Participates in and supports Compliance processes, providing leadership and support to Analysts. Recommends and implements new functionality to enhance compliance processes while ensuring compliance controls are followed and effective. Responsible for 24x7x365 on-call escalation rotational support Qualifications: Deep understanding of CyberArk and its components Prior utilization of representational state transfer application programming interface (REST API) Experience with PAM related architecture and best practices Strong understanding of Cloud Service Providers and relevant experience with integration and configuration of PAM platforms into the cloud Operational experience helping manage CyberArk and Hashi Vault infrastructure Knowledge or usage of Terraform/Hashicorp Configuration language (HCL) Strong understanding of modern deployment technologies including CICD, Terraform, Ansible, and Docker Proficiency in cryptography. Experience with Windows, Unix, Cisco, platforms, and controls. 3-5+ Years' direct experience with CyberArk or Hashi at an Engineering level 5+ Years' experience in PAM management and platforms PAM related certifications (CyberArk Defender OR Sentry/Hashi Administrator)