Head of Enterprise Architecture Join our mission at the forefront of technological innovation and leadership. We're seeking a visionary *Head of Enterprise Architecture* to spearhead the transformative journey of our client's IT landscape within the vibrant Professional Services Department of IT Services. This pivotal role promises not just a job but a career-defining opportunity to sculpt the digital future of this esteemed institution. Title: Head of Enterprise Architecture Location: Hybrid 1 - 2 days a week in London Office Start Date. ASAP Duration Permanent role. Salary: c£90,000 - £100,000 pa annum plus superb pension generous holiday. Imagine stepping into a world where your expertise directly influences the seamless integration and strategic application of information and technology across our diverse campuses. Located at central London offices, this role offers Hybrid working with unparalleled flexibility and scope. As the Head of Enterprise Architecture, you'll be the linchpin in developing a coherent and strategic IT framework that propels our client towards achieving its ambitious objectives. Your role is instrumental in nurturing a culture of transparency, efficiency, and innovation within the IT organisation, ensuring their technology investments deliver real value and align with their strategic ambitions. Reporting to the Assistant Director of Information Services, your leadership will be crucial in cultivating an Enterprise Architecture Function that stands as a beacon of excellence and strategic foresight. Your responsibilities will span the creation and nurturing of the Enterprise Architecture function and programme, leading its strategy, vision, and guiding principles to foster a robust IT ecosystem that champions equity, effectiveness, and economy. Your thought leadership will guide the client through the digital maze, aligning technology with their strategic vision to unlock new opportunities and navigate disruptive forces. With a focus on enabling, rather than constraining, you will champion the delivery of actionable, signature-ready recommendations that resonate at the highest levels of decision-making. The essence of your role encapsulates a harmonious blend of strategy and practical execution. From overseeing the development of business, information, solutions, and technical architectures to working closely with the Head of Information Security to fortify their digital fortress, your impact will be both profound and pervasive. We invite candidates who boast a Bachelor's degree (or higher) in a relevant field, coupled with a rich tapestry of experience that spans at least 15 years in IT and business/industry, including significant leadership responsibilities. You will need to have a proven track record as a hands-on Architect (either a Solutions Architect, Enterprise Architect, Cloud Architect or Data Architect), and you should be well-equipped with expertise across various disciplines, from architecture to operations, underpinned by a demonstrable track record of steering complex organisations through strategic and operational evolutions. If you're driven by the challenge of shaping the future, possess an innovative mindset, and have the skills to bridge technology with business outcomes, we want to hear from you. Embrace the opportunity to lead, influence, and innovate in a role that transcends traditional IT boundaries, offering a canvas to design the digital blueprint of our future. Dare to be part of something bigger. Apply now to become the Head of Enterprise Architecture and architect the change you wish to see. Send your CV to (see below) Services Advertised are those of an Employment Agency.
28/03/2024
Full time
Head of Enterprise Architecture Join our mission at the forefront of technological innovation and leadership. We're seeking a visionary *Head of Enterprise Architecture* to spearhead the transformative journey of our client's IT landscape within the vibrant Professional Services Department of IT Services. This pivotal role promises not just a job but a career-defining opportunity to sculpt the digital future of this esteemed institution. Title: Head of Enterprise Architecture Location: Hybrid 1 - 2 days a week in London Office Start Date. ASAP Duration Permanent role. Salary: c£90,000 - £100,000 pa annum plus superb pension generous holiday. Imagine stepping into a world where your expertise directly influences the seamless integration and strategic application of information and technology across our diverse campuses. Located at central London offices, this role offers Hybrid working with unparalleled flexibility and scope. As the Head of Enterprise Architecture, you'll be the linchpin in developing a coherent and strategic IT framework that propels our client towards achieving its ambitious objectives. Your role is instrumental in nurturing a culture of transparency, efficiency, and innovation within the IT organisation, ensuring their technology investments deliver real value and align with their strategic ambitions. Reporting to the Assistant Director of Information Services, your leadership will be crucial in cultivating an Enterprise Architecture Function that stands as a beacon of excellence and strategic foresight. Your responsibilities will span the creation and nurturing of the Enterprise Architecture function and programme, leading its strategy, vision, and guiding principles to foster a robust IT ecosystem that champions equity, effectiveness, and economy. Your thought leadership will guide the client through the digital maze, aligning technology with their strategic vision to unlock new opportunities and navigate disruptive forces. With a focus on enabling, rather than constraining, you will champion the delivery of actionable, signature-ready recommendations that resonate at the highest levels of decision-making. The essence of your role encapsulates a harmonious blend of strategy and practical execution. From overseeing the development of business, information, solutions, and technical architectures to working closely with the Head of Information Security to fortify their digital fortress, your impact will be both profound and pervasive. We invite candidates who boast a Bachelor's degree (or higher) in a relevant field, coupled with a rich tapestry of experience that spans at least 15 years in IT and business/industry, including significant leadership responsibilities. You will need to have a proven track record as a hands-on Architect (either a Solutions Architect, Enterprise Architect, Cloud Architect or Data Architect), and you should be well-equipped with expertise across various disciplines, from architecture to operations, underpinned by a demonstrable track record of steering complex organisations through strategic and operational evolutions. If you're driven by the challenge of shaping the future, possess an innovative mindset, and have the skills to bridge technology with business outcomes, we want to hear from you. Embrace the opportunity to lead, influence, and innovate in a role that transcends traditional IT boundaries, offering a canvas to design the digital blueprint of our future. Dare to be part of something bigger. Apply now to become the Head of Enterprise Architecture and architect the change you wish to see. Send your CV to (see below) Services Advertised are those of an Employment Agency.
NO SPONSORSHIP M365 SERVIVES PLATFORM MANAGER CHICAGO ONLY Seeking an experienced M365 Services Platform Manager for SharePoint Online, MS Teams, Planner and Streams. This candidate must have strong experience in managing the MS Teams Platform. This position is responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. The right candidate is expected to provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Qualifications & Requirements Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills Someone who has learned to lead, and desires to do so, even when there may be no formal lines of reporting; effectively communicates and influence others outside the direct chain of reporting Certificates, Licensures, Registrations M365 certification, such as MS Teams Specialist, SPO Admin and or Development
27/03/2024
Full time
NO SPONSORSHIP M365 SERVIVES PLATFORM MANAGER CHICAGO ONLY Seeking an experienced M365 Services Platform Manager for SharePoint Online, MS Teams, Planner and Streams. This candidate must have strong experience in managing the MS Teams Platform. This position is responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. The right candidate is expected to provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Qualifications & Requirements Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills Someone who has learned to lead, and desires to do so, even when there may be no formal lines of reporting; effectively communicates and influence others outside the direct chain of reporting Certificates, Licensures, Registrations M365 certification, such as MS Teams Specialist, SPO Admin and or Development
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* Prestigious Enterprise Company is currently seeking a SQL Microsoft Application Support Engineer. Candidate will be responsible for supporting many key enterprise applications used throughout the organization. This includes general application support, system upgrades, project work, and leveraging security best practices in developing and maintaining a pristine environment. RESPONSIBILITIES: Install, patch, upgrade, support, and troubleshoot complex, multi-tier software applications, both commercial and internally developed, spanning multiple Servers and various technologies. Perform root cause analysis to avoid future occurrences, identify permanent resolutions, preventative steps, and lessons learned on recurring issues and major incidents. Assist with release/project activities, monthly patching, and related application maintenance. Experience with automated patching and configuration for security hardening. Build & maintain strong and effective partnerships with IT and business partners. Monitor and support job scheduler activities to assure jobs complete successfully and on time, including troubleshooting failed jobs and expediting escalation when required. Strive for continuous improvement of production scheduling processes. Maintain and protect confidentiality with regards to all aspects of employee and customer information (HIPAA). Build and mature the application support processes, procedures and fixes including the creation and updating of documentation in the knowledgebase. Partner with IT and business partners to identify improvement opportunities, enable automation and enhance team cohesiveness to work smarter, better, more efficiently and effectively. Monitor the ServiceNow ticket queues handling Incidents, Service Requests, Tasks, and some small enhancement work. Meet and exceed service levels for tickets as defined in the Service Level Agreement policy. Provide application performance monitoring with Dynatrace, SolarWinds, and SolarWinds DPA. Develop select infrastructure software upgrade/release roadmaps to deliver software offensively early in the life cycle to take full advantage of the most current features and security capabilities. Qualifications: Previous experience managing system upgrades and projects. Previous experience with Scripting in any of the following: PowerShell, VB Scripting, Windows Batch Files, or Python. Previous experience with relational databases, such MSSQL and Oracle, and with basic database concepts, schemas, query writing, automation scripts, indexes or debugging any aforementioned. Solid SQL query skills helping team mature in: Version standardization and upgrades. Security vulnerability scanning and associated remediations. Performance management and tuning. Build best practices. Break - fix support. Previous experience supporting JAVA applications running in JBoss/WebLogic. Previous experience working in a RedHat Linux environment and with Shell Scripting. Previous experience working with Verity/Teleform scanning software or OpenText Liquid Office. Previous experience working with Tidal or other Job Schedulers. Previous Problem Management experience. Previous Knowledge Management experience. Previous Change/Release Management experience. Excellent written and verbal communication skills. Strong organizational & time management skills with exceptional attention to detail. Proven analytical, technical, & problem-solving skills. Willingness to learn continuously evolving company & industry specific applications, technology, and terminology. Collaborative work ethic combined with a tenacious appetite to drive continuous improvement in application support and Service Management. Ability to lead from the front to pull constitutes together for a common outcome. Subscribes to ITIL Service Management excellence as one of their vocations. Strong working knowledge of Microsoft Office Products and/or VBA. 5+ years of application development and programming experience. Previous experience with Active Directory technologies, such as Group Policy, network shares, file security, user rights, group membership, replication, DNS, Kerberos Previous experience supporting IIS, microservices architecture and rest APIs. Previous experience supporting load-balanced Windows/IIS server farms with complex websites in multiple application pools utilizing .NET technologies .Net experience a plus. Previous experience supporting a claims-processing application, such as Cognizant's Facets. Previous experience working with PowerBI, SSRS or other reporting tools. Previous experience working with or programming ServiceNow. Previous experience in Systems Administration in a Windows Servers/Microsoft 365 environment. Strong working knowledge of network concepts and fundamentals, such as routing and switching, VLANs, DHCP, DNS, and OSI Model.
26/03/2024
Full time
*We are unable to sponsor for this permanent Full time role* Prestigious Enterprise Company is currently seeking a SQL Microsoft Application Support Engineer. Candidate will be responsible for supporting many key enterprise applications used throughout the organization. This includes general application support, system upgrades, project work, and leveraging security best practices in developing and maintaining a pristine environment. RESPONSIBILITIES: Install, patch, upgrade, support, and troubleshoot complex, multi-tier software applications, both commercial and internally developed, spanning multiple Servers and various technologies. Perform root cause analysis to avoid future occurrences, identify permanent resolutions, preventative steps, and lessons learned on recurring issues and major incidents. Assist with release/project activities, monthly patching, and related application maintenance. Experience with automated patching and configuration for security hardening. Build & maintain strong and effective partnerships with IT and business partners. Monitor and support job scheduler activities to assure jobs complete successfully and on time, including troubleshooting failed jobs and expediting escalation when required. Strive for continuous improvement of production scheduling processes. Maintain and protect confidentiality with regards to all aspects of employee and customer information (HIPAA). Build and mature the application support processes, procedures and fixes including the creation and updating of documentation in the knowledgebase. Partner with IT and business partners to identify improvement opportunities, enable automation and enhance team cohesiveness to work smarter, better, more efficiently and effectively. Monitor the ServiceNow ticket queues handling Incidents, Service Requests, Tasks, and some small enhancement work. Meet and exceed service levels for tickets as defined in the Service Level Agreement policy. Provide application performance monitoring with Dynatrace, SolarWinds, and SolarWinds DPA. Develop select infrastructure software upgrade/release roadmaps to deliver software offensively early in the life cycle to take full advantage of the most current features and security capabilities. Qualifications: Previous experience managing system upgrades and projects. Previous experience with Scripting in any of the following: PowerShell, VB Scripting, Windows Batch Files, or Python. Previous experience with relational databases, such MSSQL and Oracle, and with basic database concepts, schemas, query writing, automation scripts, indexes or debugging any aforementioned. Solid SQL query skills helping team mature in: Version standardization and upgrades. Security vulnerability scanning and associated remediations. Performance management and tuning. Build best practices. Break - fix support. Previous experience supporting JAVA applications running in JBoss/WebLogic. Previous experience working in a RedHat Linux environment and with Shell Scripting. Previous experience working with Verity/Teleform scanning software or OpenText Liquid Office. Previous experience working with Tidal or other Job Schedulers. Previous Problem Management experience. Previous Knowledge Management experience. Previous Change/Release Management experience. Excellent written and verbal communication skills. Strong organizational & time management skills with exceptional attention to detail. Proven analytical, technical, & problem-solving skills. Willingness to learn continuously evolving company & industry specific applications, technology, and terminology. Collaborative work ethic combined with a tenacious appetite to drive continuous improvement in application support and Service Management. Ability to lead from the front to pull constitutes together for a common outcome. Subscribes to ITIL Service Management excellence as one of their vocations. Strong working knowledge of Microsoft Office Products and/or VBA. 5+ years of application development and programming experience. Previous experience with Active Directory technologies, such as Group Policy, network shares, file security, user rights, group membership, replication, DNS, Kerberos Previous experience supporting IIS, microservices architecture and rest APIs. Previous experience supporting load-balanced Windows/IIS server farms with complex websites in multiple application pools utilizing .NET technologies .Net experience a plus. Previous experience supporting a claims-processing application, such as Cognizant's Facets. Previous experience working with PowerBI, SSRS or other reporting tools. Previous experience working with or programming ServiceNow. Previous experience in Systems Administration in a Windows Servers/Microsoft 365 environment. Strong working knowledge of network concepts and fundamentals, such as routing and switching, VLANs, DHCP, DNS, and OSI Model.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a SaaS Azure Platform Manager, preferably with DocuSign experience. Candidate have strong experience in managing the SaaS Application life cycle and good understanding of Azure Cloud & M365 Platform. This position is responsible for leading one or more SaaS products in the continued development, management and support of SaaS products including DocuSign, WalkMe, and/or JIRA. Responsibilities: Provide technical leadership in establishing robust service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving core services. Administers the Firm's Enterprise SaaS Platform, including DocuSign, WalkMe, JIRA along with their integrations. Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process. Continually develops the processes and policies for provisioning & de-provisioning. Forms a community with the firm's Global Assistant Director of FinOps, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the SaaS Applications Platforms. Promotes optimal useability of SaaS Applications capabilities. Have a good understanding of Integrations of SaaS Platforms to Azure and M365. Can provide the guidance and can implement such configurations. Monitors roadmap for upgrades to SaaS services and establishes the mechanisms by which we share relevant changes with our people. Works with the office of the Director of Information Governance in ensuring content management policies for SaaS Applications are complying and updated as business needs evolve. Works closely with the Security team, prioritizing safety of the firm's systems and content. Identifies potential points of integration between SaaS platforms services on the core device-top and works with technical colleagues to deliver key integrations. Provides level three support for functional requests relating to SaaS Platform services. Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way. A coach and mentor to other team members, providing training if required. Fosters trust and builds relationships with the other Information Technology teams. Attends regular vendor meetings for areas of expertise, stays informed of latest technology roadmaps, security notifications, and bug/hot fixes. Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues. Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity. Where appropriate, attends user groups independently or with senior managers and makes recommendations of how improvements can be made. Attends and contributes to team meetings. Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time. Performs other duties as assigned or required to meet Firm goals and objectives. Bachelor's degree in Computer Science or a related field. 1+ years of M365 Platform experience & Azure Cloud Platform 5+ Prior experience in SaaS Platform Support In depth knowledge of SSO, Authentication & DocuSign Product Python & PowerShell Scripting Preferred
26/03/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a SaaS Azure Platform Manager, preferably with DocuSign experience. Candidate have strong experience in managing the SaaS Application life cycle and good understanding of Azure Cloud & M365 Platform. This position is responsible for leading one or more SaaS products in the continued development, management and support of SaaS products including DocuSign, WalkMe, and/or JIRA. Responsibilities: Provide technical leadership in establishing robust service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving core services. Administers the Firm's Enterprise SaaS Platform, including DocuSign, WalkMe, JIRA along with their integrations. Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process. Continually develops the processes and policies for provisioning & de-provisioning. Forms a community with the firm's Global Assistant Director of FinOps, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the SaaS Applications Platforms. Promotes optimal useability of SaaS Applications capabilities. Have a good understanding of Integrations of SaaS Platforms to Azure and M365. Can provide the guidance and can implement such configurations. Monitors roadmap for upgrades to SaaS services and establishes the mechanisms by which we share relevant changes with our people. Works with the office of the Director of Information Governance in ensuring content management policies for SaaS Applications are complying and updated as business needs evolve. Works closely with the Security team, prioritizing safety of the firm's systems and content. Identifies potential points of integration between SaaS platforms services on the core device-top and works with technical colleagues to deliver key integrations. Provides level three support for functional requests relating to SaaS Platform services. Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way. A coach and mentor to other team members, providing training if required. Fosters trust and builds relationships with the other Information Technology teams. Attends regular vendor meetings for areas of expertise, stays informed of latest technology roadmaps, security notifications, and bug/hot fixes. Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues. Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity. Where appropriate, attends user groups independently or with senior managers and makes recommendations of how improvements can be made. Attends and contributes to team meetings. Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time. Performs other duties as assigned or required to meet Firm goals and objectives. Bachelor's degree in Computer Science or a related field. 1+ years of M365 Platform experience & Azure Cloud Platform 5+ Prior experience in SaaS Platform Support In depth knowledge of SSO, Authentication & DocuSign Product Python & PowerShell Scripting Preferred
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Platform Manager (SaaS). This manager will focus on the enterprise SaaS platform applications such as Azure cloud, M365, DocuSign, WalkMe, Jira, etc. Responsibilities: Administers the Firm's Enterprise SaaS Platform, including DocuSign, WalkMe, JIRA along with their integrations. The Platform manager will provide technical leadership in establishing robust service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving core services. Promotes optimal useability of SaaS Applications capabilities. Have a good understanding of Integrations of SaaS Platforms to Azure and M365. Can provide guidance and can implement such configurations. Monitors roadmap for upgrades to SaaS services and establishes the mechanisms by which we share relevant changes with our people. Works with the office of the Director of Information Governance in ensuring content management policies for SaaS Applications are complying and updated as business needs evolve. Works closely with the Security team, prioritizing safety of the firm's systems and content. Identifies potential points of integration between SaaS platforms services on the core device-top and works with technical colleagues to deliver key integrations. Provides level three support for functional requests relating to SaaS Platform services. Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues. Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity. Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time. Qualifications Bachelor's degree in Computer Science or a related field. 1+ years of M365 Platform experience & Azure Cloud Platform 5+ Prior experience in SaaS Platform Support In depth knowledge of SSO, Authentication & DocuSign Product Python & PowerShell Scripting Preferred DocuSign
26/03/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Platform Manager (SaaS). This manager will focus on the enterprise SaaS platform applications such as Azure cloud, M365, DocuSign, WalkMe, Jira, etc. Responsibilities: Administers the Firm's Enterprise SaaS Platform, including DocuSign, WalkMe, JIRA along with their integrations. The Platform manager will provide technical leadership in establishing robust service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving core services. Promotes optimal useability of SaaS Applications capabilities. Have a good understanding of Integrations of SaaS Platforms to Azure and M365. Can provide guidance and can implement such configurations. Monitors roadmap for upgrades to SaaS services and establishes the mechanisms by which we share relevant changes with our people. Works with the office of the Director of Information Governance in ensuring content management policies for SaaS Applications are complying and updated as business needs evolve. Works closely with the Security team, prioritizing safety of the firm's systems and content. Identifies potential points of integration between SaaS platforms services on the core device-top and works with technical colleagues to deliver key integrations. Provides level three support for functional requests relating to SaaS Platform services. Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues. Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity. Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time. Qualifications Bachelor's degree in Computer Science or a related field. 1+ years of M365 Platform experience & Azure Cloud Platform 5+ Prior experience in SaaS Platform Support In depth knowledge of SSO, Authentication & DocuSign Product Python & PowerShell Scripting Preferred DocuSign
Senior Pre Sales Solutions Consultant Hybrid | South West Permanent - Up to £80,000 + Bonus + Company Car + Other excellent company benefitrs We have an exciting new opportunity to join a market leading IT solutions provider covering public sector, private sector and enterprise clients across the UK. We are looking for a candidate that has excellent technical, interpersonal, verbal and written skills with, preferably with experience working for a Managed Services IT solutions provider previously in a Presales or Solutions Consultancy tenure The company heavily invest in their employees and have a very friendly working culture. This is a fantastic opportunity to join a successful and established organisation that can offer a long-term career with consistent learning and progression, even at Senior Level This opportunity sits within the delivery team, working with the latest technologies on challenging and complex Cloud and Modern Workplace transformation journeys, helping the company's end clients get the very best out of their investment in IT. The company designs, implements, supports and secures the IT infrastructures of some of the UK's top organisations, no client has the same needs. This varied role will involve a combination of working out of the HQ, remotely from home and moderate travel to client sites throughout the UK as required. Role responsibilities: Work Closely with Business Development function in new and existing clients to engage, build effective relationships and create technical roadmaps that align to the customers vision and strategy Take active part in the Sales cycle, from initial engagement, presenting through to technical solutions and assisting in closing opportunities Execute technical workshops and assessments, gathering requirements to help understand problems and explore solutions. Presenting products and services portfolio to a variety of client stakeholders Translate client requirements into high-level designs, statements of work and cost models. Attention to detail is a must with a methodical and professional approach to solution design and implementation, and planning in terms of execution. Excellent communication skills, along with a high level of technical expertise and a genuine passion for technology. Experience in customer facing hands-on design and implementation, preferably working within an IT reseller environment. Being an experienced Pre Sales Consultant and go to design solution for a variety of customers Required technical skills: Azure/365/Microsoft Cloud/Modern Workplace is technologies is essential Strong technical background, with hands on experience with migrations to the Microsoft Modern Workplace Minimum 2 years of experience in a consultancy role, with significant exposure to the technologies. Microsoft Exchange Online Microsoft SharePoint Online Microsoft OneDrive Microsoft Teams Microsoft Intune/Endpoint Manager Windows 10/11 and Autopilot deployment Windows Server Operating systems, Active Directory, Group Policy Backup and DR technologies Web and E-mail Security Competent with PowerShell Desirable but not Essential: Server Technologies SAN Technologies Hypervisor technologies (VMware/Hyper-V) Microsoft Exchange (on-premises) Wired and Wireless Networking Windows Client Server Operating Systems Active Directory/Group Policy Backup and DR Technologies Web and E-mail Security Firewall Solutions Cybersecurity Solutions
26/03/2024
Full time
Senior Pre Sales Solutions Consultant Hybrid | South West Permanent - Up to £80,000 + Bonus + Company Car + Other excellent company benefitrs We have an exciting new opportunity to join a market leading IT solutions provider covering public sector, private sector and enterprise clients across the UK. We are looking for a candidate that has excellent technical, interpersonal, verbal and written skills with, preferably with experience working for a Managed Services IT solutions provider previously in a Presales or Solutions Consultancy tenure The company heavily invest in their employees and have a very friendly working culture. This is a fantastic opportunity to join a successful and established organisation that can offer a long-term career with consistent learning and progression, even at Senior Level This opportunity sits within the delivery team, working with the latest technologies on challenging and complex Cloud and Modern Workplace transformation journeys, helping the company's end clients get the very best out of their investment in IT. The company designs, implements, supports and secures the IT infrastructures of some of the UK's top organisations, no client has the same needs. This varied role will involve a combination of working out of the HQ, remotely from home and moderate travel to client sites throughout the UK as required. Role responsibilities: Work Closely with Business Development function in new and existing clients to engage, build effective relationships and create technical roadmaps that align to the customers vision and strategy Take active part in the Sales cycle, from initial engagement, presenting through to technical solutions and assisting in closing opportunities Execute technical workshops and assessments, gathering requirements to help understand problems and explore solutions. Presenting products and services portfolio to a variety of client stakeholders Translate client requirements into high-level designs, statements of work and cost models. Attention to detail is a must with a methodical and professional approach to solution design and implementation, and planning in terms of execution. Excellent communication skills, along with a high level of technical expertise and a genuine passion for technology. Experience in customer facing hands-on design and implementation, preferably working within an IT reseller environment. Being an experienced Pre Sales Consultant and go to design solution for a variety of customers Required technical skills: Azure/365/Microsoft Cloud/Modern Workplace is technologies is essential Strong technical background, with hands on experience with migrations to the Microsoft Modern Workplace Minimum 2 years of experience in a consultancy role, with significant exposure to the technologies. Microsoft Exchange Online Microsoft SharePoint Online Microsoft OneDrive Microsoft Teams Microsoft Intune/Endpoint Manager Windows 10/11 and Autopilot deployment Windows Server Operating systems, Active Directory, Group Policy Backup and DR technologies Web and E-mail Security Competent with PowerShell Desirable but not Essential: Server Technologies SAN Technologies Hypervisor technologies (VMware/Hyper-V) Microsoft Exchange (on-premises) Wired and Wireless Networking Windows Client Server Operating Systems Active Directory/Group Policy Backup and DR Technologies Web and E-mail Security Firewall Solutions Cybersecurity Solutions
About Ekco: Founded in 2016 Ekco is now one of the fastest growing cloud solution providers in Europe! We specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our customers' existing technology investments. In a few words, we take businesses to the cloud and back! We have over 800 highly talented and supportive colleagues (and counting) across a number of regional offices in the UK, Netherlands, Malaysia, South Africa and Ireland About the role: We are seeking a seasoned IAM Specialist with expertise in SailPoint to bolster our organization's identity and access management capabilities. The chosen candidate will be instrumental in safeguarding the security and efficacy of our access controls and identity management processes, leveraging SailPoint technologies to their fullest potential. The ideal candidate will possess a deep understanding of IAM principles, with hands-on experience implementing and optimizing SailPoint solutions within enterprise environments. Responsibilities will include, but are not limited to: Provide expert guidance and knowledge on IAM principles, focusing on SailPoint solutions and their adaptation to our organization's unique requirements. Collaborate closely with cross-functional teams to craft and execute a robust IAM strategy, centered around SailPoint technologies. Lead the design, development, and implementation of SailPoint-based IAM solutions, utilizing automation tools to streamline processes and enhance efficiency. Ensure the seamless deployment and upkeep of a zero trust framework, with SailPoint serving as a cornerstone of our security posture. Conduct thorough assessments and audits of existing SailPoint deployments, identifying areas for enhancement and implementing necessary improvements. Take charge of managing and supporting SailPoint implementations, including configuration, troubleshooting, and user access provisioning. Act as a subject matter expert on SailPoint functionalities, providing support and resolution for any issues that may arise. Maintain proficiency in related technologies such as Active Directory, Single-Sign On (SSO), and Federated Identities, with a focus on integration with SailPoint solutions. Stay abreast of industry trends and emerging technologies within the SailPoint ecosystem, advocating for and implementing best practices to ensure our IAM infrastructure remains cutting-edge. Essential Skills/Experience: Bachelor's degree in Computer Science, Information Technology, or a related field. Proven experience in IAM roles, with a focus on SailPoint implementations. Strong understanding of IAM principles and best practices. Experience with SailPoint IdentityNow or IdentityIQ highly preferred. Familiarity with CyberArk PAM or similar privileged access management solutions is a plus. Proficiency in automation technologies and Scripting languages (eg, PowerShell, Python) for IAM automation tasks. Excellent communication and collaboration skills, with the ability to work effectively across diverse teams. Relevant certifications such as SailPoint Certified IdentityIQ Engineer (SCIE) or SailPoint Certified IdentityNow Engineer (SCINE) are advantageous. Why Ekco? Microsoft's 2023 Rising Star Security Partner of the year VMware & Veeam top partner status Ranked as 4th fastest growing technology company in the Deloitte Fast50 Awards Ekco are committed to cultivating an environment that promotes diversity, equality, inclusion and belonging We recognise the value of internal mobility and encourage opportunities for internal development & progression Flexible working with a family friendly focus are at the core of our company values
22/03/2024
Full time
About Ekco: Founded in 2016 Ekco is now one of the fastest growing cloud solution providers in Europe! We specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our customers' existing technology investments. In a few words, we take businesses to the cloud and back! We have over 800 highly talented and supportive colleagues (and counting) across a number of regional offices in the UK, Netherlands, Malaysia, South Africa and Ireland About the role: We are seeking a seasoned IAM Specialist with expertise in SailPoint to bolster our organization's identity and access management capabilities. The chosen candidate will be instrumental in safeguarding the security and efficacy of our access controls and identity management processes, leveraging SailPoint technologies to their fullest potential. The ideal candidate will possess a deep understanding of IAM principles, with hands-on experience implementing and optimizing SailPoint solutions within enterprise environments. Responsibilities will include, but are not limited to: Provide expert guidance and knowledge on IAM principles, focusing on SailPoint solutions and their adaptation to our organization's unique requirements. Collaborate closely with cross-functional teams to craft and execute a robust IAM strategy, centered around SailPoint technologies. Lead the design, development, and implementation of SailPoint-based IAM solutions, utilizing automation tools to streamline processes and enhance efficiency. Ensure the seamless deployment and upkeep of a zero trust framework, with SailPoint serving as a cornerstone of our security posture. Conduct thorough assessments and audits of existing SailPoint deployments, identifying areas for enhancement and implementing necessary improvements. Take charge of managing and supporting SailPoint implementations, including configuration, troubleshooting, and user access provisioning. Act as a subject matter expert on SailPoint functionalities, providing support and resolution for any issues that may arise. Maintain proficiency in related technologies such as Active Directory, Single-Sign On (SSO), and Federated Identities, with a focus on integration with SailPoint solutions. Stay abreast of industry trends and emerging technologies within the SailPoint ecosystem, advocating for and implementing best practices to ensure our IAM infrastructure remains cutting-edge. Essential Skills/Experience: Bachelor's degree in Computer Science, Information Technology, or a related field. Proven experience in IAM roles, with a focus on SailPoint implementations. Strong understanding of IAM principles and best practices. Experience with SailPoint IdentityNow or IdentityIQ highly preferred. Familiarity with CyberArk PAM or similar privileged access management solutions is a plus. Proficiency in automation technologies and Scripting languages (eg, PowerShell, Python) for IAM automation tasks. Excellent communication and collaboration skills, with the ability to work effectively across diverse teams. Relevant certifications such as SailPoint Certified IdentityIQ Engineer (SCIE) or SailPoint Certified IdentityNow Engineer (SCINE) are advantageous. Why Ekco? Microsoft's 2023 Rising Star Security Partner of the year VMware & Veeam top partner status Ranked as 4th fastest growing technology company in the Deloitte Fast50 Awards Ekco are committed to cultivating an environment that promotes diversity, equality, inclusion and belonging We recognise the value of internal mobility and encourage opportunities for internal development & progression Flexible working with a family friendly focus are at the core of our company values
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a M365 SharePoint Platform Manager. Candidate will be responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. Responsibilities: Provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way Coach and mentor to other team members, providing training if required Foster trust and build relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Attends regular vendor meetings for areas of expertise, stays informed of latest technology road-maps, security notifications, and bug/hot fixes Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Where appropriate, attends user groups independently or with senior managers and makes recommendations of how improvements can be made Attends and contributes to team meetings Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Performs other duties as assigned or required to meet Firm goals and objectives Qualifications: Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development
21/03/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a M365 SharePoint Platform Manager. Candidate will be responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. Responsibilities: Provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way Coach and mentor to other team members, providing training if required Foster trust and build relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Attends regular vendor meetings for areas of expertise, stays informed of latest technology road-maps, security notifications, and bug/hot fixes Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Where appropriate, attends user groups independently or with senior managers and makes recommendations of how improvements can be made Attends and contributes to team meetings Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Performs other duties as assigned or required to meet Firm goals and objectives Qualifications: Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a M365 Platform Manager. This manager will have a heavy focus with MS Teams. The team is seeking at least three to four years' experience in MS Teams that includes audio/visual conferencing, analytics, Team Premium, and MT SME. Also will need experience with SharePoint Online, OneDrive, OneNote, Planner Streams, PowerShell, etc. They will manage a team of consultants and focus on policies, compliance, change management, etc. Responsibilities: Provide leadership in establishing robust M365 service administration protocols Administers M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Continually develops the processes and policies for provisioning Forms a community with the Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Qualifications Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development
21/03/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a M365 Platform Manager. This manager will have a heavy focus with MS Teams. The team is seeking at least three to four years' experience in MS Teams that includes audio/visual conferencing, analytics, Team Premium, and MT SME. Also will need experience with SharePoint Online, OneDrive, OneNote, Planner Streams, PowerShell, etc. They will manage a team of consultants and focus on policies, compliance, change management, etc. Responsibilities: Provide leadership in establishing robust M365 service administration protocols Administers M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Continually develops the processes and policies for provisioning Forms a community with the Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Qualifications Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development
You: Ideally we are looking for a Senior Engineer (3-5 years hands-on experience) who has the experience or desire to lean in to deisng/architecture. In this post you will remain hands-on initially but will be leaning into the design aspect of the infrastructure by aiding the CTO(s) with their high level designs (HLD). You should have a minimum of SC Clearance active. Experience: Systems engineering experience at technical lead level with technologies such as Microsoft, Amazon (AWS), VMWare, RedHat or similar. Able to design, support and maintain internal IT environments, platforms and services at SME level or above. Awareness of Defence or National Security IT standards, a background within these domains would be preferential; including within environments that operate at multiple classification levels. Some exposure to Solution or Enterprise Architecture methods, you do not need to be a practitioner. Key Tools: Corporate Microsoft Estate: 1000+ desktops and hundreds of Servers. This includes 'On-Prem' Microsoft full stack alongside 0365, Azure and AWS offerings. Cloud platforms: Primarily AWS and Azure covering organisation design (layout), tenancy/account management, security, identity management, service provisioning and reporting functions. Identity and Directory services: Design, management and maintenance of Microsoft Active Directory, OpenLDAP, KeyCloak and Microsoft's enterprise Single Sign-On technologies. Mobile device management: Covering 300+ deployed mobile devices, applying best practice and industry standards. Cyber security and information assurance: Managing and maintaining intrusion detection apparatus, supporting queries/investigations and hardened configuration of IT equipment. DevSecOps and Site Reliability Engineering: Supporting enterprise software teams and their Ci/CD requirements using tools such as GitLab, Jenkins or SonarQube etc.
21/03/2024
Full time
You: Ideally we are looking for a Senior Engineer (3-5 years hands-on experience) who has the experience or desire to lean in to deisng/architecture. In this post you will remain hands-on initially but will be leaning into the design aspect of the infrastructure by aiding the CTO(s) with their high level designs (HLD). You should have a minimum of SC Clearance active. Experience: Systems engineering experience at technical lead level with technologies such as Microsoft, Amazon (AWS), VMWare, RedHat or similar. Able to design, support and maintain internal IT environments, platforms and services at SME level or above. Awareness of Defence or National Security IT standards, a background within these domains would be preferential; including within environments that operate at multiple classification levels. Some exposure to Solution or Enterprise Architecture methods, you do not need to be a practitioner. Key Tools: Corporate Microsoft Estate: 1000+ desktops and hundreds of Servers. This includes 'On-Prem' Microsoft full stack alongside 0365, Azure and AWS offerings. Cloud platforms: Primarily AWS and Azure covering organisation design (layout), tenancy/account management, security, identity management, service provisioning and reporting functions. Identity and Directory services: Design, management and maintenance of Microsoft Active Directory, OpenLDAP, KeyCloak and Microsoft's enterprise Single Sign-On technologies. Mobile device management: Covering 300+ deployed mobile devices, applying best practice and industry standards. Cyber security and information assurance: Managing and maintaining intrusion detection apparatus, supporting queries/investigations and hardened configuration of IT equipment. DevSecOps and Site Reliability Engineering: Supporting enterprise software teams and their Ci/CD requirements using tools such as GitLab, Jenkins or SonarQube etc.