Summary Provides support for moderately complex technical and team management activities related to system and database administration. Essential Job Functions Performs moderately complex systems and database administration. Monitors and tunes appropriate systems to ensure optimum level of performance. Oversees appropriate level software installations and upgrades and related software packages. Collects and reviews system data for capacity and planning purposes. Analyzes capacity data and develops capacity plans for appropriate level enterprise-wide systems. Coordinates with appropriate management personnel in implementing changes. Supports the design and configuration of complex system landscapes. Supports complex data/media recoverability through system backups and database archive operations. Plans, coordinates and directs appropriate level data refresh strategies. Oversees, recommends and implements appropriate level database solutions and enhancements to ensure an improvement in system reliability and performance. Oversees and applies appropriate support packages/patches to maintain system integrity. Develops and maintains appropriate system documentation to ensure that documentation is current. Oversees the maintenance of a library of system-supporting process and procedure documentation. Interacts with client management to answer questions, problems and requests regarding complex system issues. Provides leadership and work guidance to less experienced personnel. Basic Qualifications Bachelor's degree or equivalent combination of education and experience Bachelor's degree in computer science, management information systems, or related field preferred Six or more years of experience in a Client Server environment Experience working with appropriate complex systems administration, database administration, and landscape maintenance Experience working with company products and services Experience working with company and client documentation and storage procedures Experience working with complex system implementations and organizational processes Other Qualifications Strong analytical and problem solving skills Good communication skills Good personal computer and business solutions software skills Ability to work independently and as part of a team Work Environment Office environment May require on-call, shift, weekend and evening work
23/04/2024
Full time
Summary Provides support for moderately complex technical and team management activities related to system and database administration. Essential Job Functions Performs moderately complex systems and database administration. Monitors and tunes appropriate systems to ensure optimum level of performance. Oversees appropriate level software installations and upgrades and related software packages. Collects and reviews system data for capacity and planning purposes. Analyzes capacity data and develops capacity plans for appropriate level enterprise-wide systems. Coordinates with appropriate management personnel in implementing changes. Supports the design and configuration of complex system landscapes. Supports complex data/media recoverability through system backups and database archive operations. Plans, coordinates and directs appropriate level data refresh strategies. Oversees, recommends and implements appropriate level database solutions and enhancements to ensure an improvement in system reliability and performance. Oversees and applies appropriate support packages/patches to maintain system integrity. Develops and maintains appropriate system documentation to ensure that documentation is current. Oversees the maintenance of a library of system-supporting process and procedure documentation. Interacts with client management to answer questions, problems and requests regarding complex system issues. Provides leadership and work guidance to less experienced personnel. Basic Qualifications Bachelor's degree or equivalent combination of education and experience Bachelor's degree in computer science, management information systems, or related field preferred Six or more years of experience in a Client Server environment Experience working with appropriate complex systems administration, database administration, and landscape maintenance Experience working with company products and services Experience working with company and client documentation and storage procedures Experience working with complex system implementations and organizational processes Other Qualifications Strong analytical and problem solving skills Good communication skills Good personal computer and business solutions software skills Ability to work independently and as part of a team Work Environment Office environment May require on-call, shift, weekend and evening work
Title: ServiceNow Senior Administrator/Developer Salary: National - ranging from £49,700 - £70,000 and London from £53,300 - £80,000 per annum Location: London, Leeds, Edinburgh SC Clearance: The successful candidate will hold or will be required to obtain Security Clearance (SC) level vetting. Would you like an opportunity to be at the forefront of our ambition to be a data and technology-driven regulator of the future? The team/department The ServiceNow Senior Administrator/Developer will be working within the ERP Product Group DevOps team within our Data Tech & Innovation division. The role will be collaborating with the ERP Product Group and key business owners and SMEs within the team. You will play the role of a senior developer in a team delivering improvements to our existing ServiceNow instance and business-as-usual operations. Additionally, the identification of new opportunities for leveraging the functionality offered in the latest versions of ServiceNow. What you will be doing . You will administer, configuring, customising, and integrating the platform while working in a DevOps operating model to ensure the instance is upgraded following the ServiceNow cadence and FCA roadmap . Supply creative solutions for customer requirements utilising the technology stack available within ServiceNow including JavaScript, Flows, Integration Hub and Workflows following the ServiceNow and ITIL best practices . Guiding other members in an Agile team with a strong focus on continuously delivering value to the customers while making sure that the Sprint goals and Product goals are achieved and is adhering to the Product roadmap . Create and maintain documentation where necessary whilst mentoring the team . Participating in technical discussions with stakeholders alongside the Product owner and Technical Architects to develop and grasp the context of the requirements before implementing them . Provide BAU guidance for the platform alongside other team members in production releases. What you will get from the role . Exposure and a chance to upskill in various modules of ServiceNow including ITSM Pro, HR, SIR, Vulnerability Response, SecOps and ITOM discovery . Work in a fun and friendly agile team who are passionate about making a difference . An inclusive and diverse environment with opportunities to join the staff networks. Our competitive flexible benefits scheme gives you the opportunity to create a personalised benefits package, tailored to suit your life cycle. You can use this allowance to purchase additional benefits such as dental or cycle to work or you have the option top up your base salary by taking this as cash. Core benefits that you will receive as standard are: . 25 days holiday per year plus bank holidays . Private healthcare with Bupa . A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age - up to 12% a month once you reach age 35) . Life assurance of eight times your basic salary . Income protection We support hybrid working which means you will be able to work from home up to 60% of the time over a month with the remainder of your time in one of our three office locations. The skills and experience you'll have Minimum We are a signatory to the Government's Disability Confident scheme. This means that we will offer an interview to disabled candidates entering under the scheme, should they meet the minimum criteria for a role. . Proven experience in ServiceNow Administration and Development . Certified as a ServiceNow System Administrator . ITIL V3/V4 Foundation accreditation Essential . Excellent command on the platform basics including ACLs, UI policies, Client scripts, UI actions, Business rules, Workflows, Flow Designer, Mid Server configuration and ServiceNow best practices . Strong experience in designing, building, and implementing solutions for the following modules: ITSM, CMDB, ITOM, HRSD, SIR and SecOps . Competent in various integration methods such as Data source, REST/SOAP APIs and Integration hub . Good knowledge of OOTB capabilities of ServiceNow and a hunger to keep yourself up to date with the developments in the ServiceNow world . Identify and implement the right solution using your knowledge of the capabilities of the platform . Ability to forge and maintain strong relationship with team members and stakeholders About the FCA The FCA regulates the conduct of 50,000 firms in the UK to ensure our financial markets are honest, fair and competitive. We do this to make sure markets work well for individuals, businesses and the economy as a whole. For more information on what we do, our three-year strategy can be found here. The FCA's Values & Diversity Our ambition is to cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation - one that makes better decisions, drives innovation, and delivers better regulation. If you are someone who is seeking that next challenge, and you have the experience and skills required, then please send me your CV. Our Recruitment Delivery Team are committed to offering an inclusive recruitment experience to all candidates. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to let me know by emailing
23/04/2024
Full time
Title: ServiceNow Senior Administrator/Developer Salary: National - ranging from £49,700 - £70,000 and London from £53,300 - £80,000 per annum Location: London, Leeds, Edinburgh SC Clearance: The successful candidate will hold or will be required to obtain Security Clearance (SC) level vetting. Would you like an opportunity to be at the forefront of our ambition to be a data and technology-driven regulator of the future? The team/department The ServiceNow Senior Administrator/Developer will be working within the ERP Product Group DevOps team within our Data Tech & Innovation division. The role will be collaborating with the ERP Product Group and key business owners and SMEs within the team. You will play the role of a senior developer in a team delivering improvements to our existing ServiceNow instance and business-as-usual operations. Additionally, the identification of new opportunities for leveraging the functionality offered in the latest versions of ServiceNow. What you will be doing . You will administer, configuring, customising, and integrating the platform while working in a DevOps operating model to ensure the instance is upgraded following the ServiceNow cadence and FCA roadmap . Supply creative solutions for customer requirements utilising the technology stack available within ServiceNow including JavaScript, Flows, Integration Hub and Workflows following the ServiceNow and ITIL best practices . Guiding other members in an Agile team with a strong focus on continuously delivering value to the customers while making sure that the Sprint goals and Product goals are achieved and is adhering to the Product roadmap . Create and maintain documentation where necessary whilst mentoring the team . Participating in technical discussions with stakeholders alongside the Product owner and Technical Architects to develop and grasp the context of the requirements before implementing them . Provide BAU guidance for the platform alongside other team members in production releases. What you will get from the role . Exposure and a chance to upskill in various modules of ServiceNow including ITSM Pro, HR, SIR, Vulnerability Response, SecOps and ITOM discovery . Work in a fun and friendly agile team who are passionate about making a difference . An inclusive and diverse environment with opportunities to join the staff networks. Our competitive flexible benefits scheme gives you the opportunity to create a personalised benefits package, tailored to suit your life cycle. You can use this allowance to purchase additional benefits such as dental or cycle to work or you have the option top up your base salary by taking this as cash. Core benefits that you will receive as standard are: . 25 days holiday per year plus bank holidays . Private healthcare with Bupa . A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age - up to 12% a month once you reach age 35) . Life assurance of eight times your basic salary . Income protection We support hybrid working which means you will be able to work from home up to 60% of the time over a month with the remainder of your time in one of our three office locations. The skills and experience you'll have Minimum We are a signatory to the Government's Disability Confident scheme. This means that we will offer an interview to disabled candidates entering under the scheme, should they meet the minimum criteria for a role. . Proven experience in ServiceNow Administration and Development . Certified as a ServiceNow System Administrator . ITIL V3/V4 Foundation accreditation Essential . Excellent command on the platform basics including ACLs, UI policies, Client scripts, UI actions, Business rules, Workflows, Flow Designer, Mid Server configuration and ServiceNow best practices . Strong experience in designing, building, and implementing solutions for the following modules: ITSM, CMDB, ITOM, HRSD, SIR and SecOps . Competent in various integration methods such as Data source, REST/SOAP APIs and Integration hub . Good knowledge of OOTB capabilities of ServiceNow and a hunger to keep yourself up to date with the developments in the ServiceNow world . Identify and implement the right solution using your knowledge of the capabilities of the platform . Ability to forge and maintain strong relationship with team members and stakeholders About the FCA The FCA regulates the conduct of 50,000 firms in the UK to ensure our financial markets are honest, fair and competitive. We do this to make sure markets work well for individuals, businesses and the economy as a whole. For more information on what we do, our three-year strategy can be found here. The FCA's Values & Diversity Our ambition is to cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation - one that makes better decisions, drives innovation, and delivers better regulation. If you are someone who is seeking that next challenge, and you have the experience and skills required, then please send me your CV. Our Recruitment Delivery Team are committed to offering an inclusive recruitment experience to all candidates. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to let me know by emailing
Title: Technical Records Administrator Duration: 8 Months Location: Brize Norton, HYBRID 60% on-site Pay rate: Up to £25 per hour An innovative company at the forefront of the aerospace industry, located in Brize Norton is actively seeking a Technical Records Administrator to join its engineering team. The company is globally recognized for its innovation and contributions to the aviation industry. You will coordinate with the Technical Records Coordinator to prioritize tasks and ensure compliance with Regulatory Articles and Atlas processes: managing paperwork distribution, audits, documentation checks, and data compilation for efficient workflow and regulatory adherence. The Technical Records Administrator is responsible for: Coordinating with the Technical Records Coordinator on their daily priorities. Adhering to all relevant Regulatory Articles (RAs) and Atlas procedures. Gathering, organizing, and distributing paperwork to relevant personnel in the Technical Support and CAW Management departments for review. Conducting daily and monthly audits of all MDS transactions performed by Pt 145, initiating WORs for corrections and reporting errors. Performing a thorough check of the Technical Logbook to ensure completeness and accuracy of documentation. Verifying the presence and accuracy of all blank documents in Documents Packs prepared for offsite activities. Digitally scanning, filing, and archiving documentation in accordance with Atlas procedures. Compiling requested data for the Military Airworthiness Review (MAR) team to support the annual audit. Posting approved Engineering Documentation on the F Drive for accessibility by relevant departments. If you envision playing a key role in enhancing communities through innovative Engineering Administrative solutions, then this opportunity aligns perfectly with your aspirations. *PS: The Company can't provide any sponsorship, so only candidates with the existing right to work in the UK will be considered for this role.
23/04/2024
Project-based
Title: Technical Records Administrator Duration: 8 Months Location: Brize Norton, HYBRID 60% on-site Pay rate: Up to £25 per hour An innovative company at the forefront of the aerospace industry, located in Brize Norton is actively seeking a Technical Records Administrator to join its engineering team. The company is globally recognized for its innovation and contributions to the aviation industry. You will coordinate with the Technical Records Coordinator to prioritize tasks and ensure compliance with Regulatory Articles and Atlas processes: managing paperwork distribution, audits, documentation checks, and data compilation for efficient workflow and regulatory adherence. The Technical Records Administrator is responsible for: Coordinating with the Technical Records Coordinator on their daily priorities. Adhering to all relevant Regulatory Articles (RAs) and Atlas procedures. Gathering, organizing, and distributing paperwork to relevant personnel in the Technical Support and CAW Management departments for review. Conducting daily and monthly audits of all MDS transactions performed by Pt 145, initiating WORs for corrections and reporting errors. Performing a thorough check of the Technical Logbook to ensure completeness and accuracy of documentation. Verifying the presence and accuracy of all blank documents in Documents Packs prepared for offsite activities. Digitally scanning, filing, and archiving documentation in accordance with Atlas procedures. Compiling requested data for the Military Airworthiness Review (MAR) team to support the annual audit. Posting approved Engineering Documentation on the F Drive for accessibility by relevant departments. If you envision playing a key role in enhancing communities through innovative Engineering Administrative solutions, then this opportunity aligns perfectly with your aspirations. *PS: The Company can't provide any sponsorship, so only candidates with the existing right to work in the UK will be considered for this role.
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd/3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: 2nd Line/3rd IT Support Engineer Keswick, Lake District Office Based/Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, Servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd/3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of Servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks/backup solutions including cloud solutions when required. + Managing support tickets for our client base via telephone, remote and on-site methods. + Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience. + Demonstrable troubleshooting skills that range from user desktop support to server and cloud services. + Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory. + Desktop support including email clients, and Internet connection troubleshooting. + Office software, printer installations, and general problem diagnostics procedures. + Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms. + Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures. + Fundamental knowledge of IP Networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage/Ninja RMM. + Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc. + Wi-Fi networks including point-to-point Wi-Fi links. + VoIP telecommunications exposure. + Knowledge of IP Networks. + Knowledge of one of the mainstream Firewall/networking brands - Draytek, Sophos, HP, Ubiquiti, Cisco. + Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills. + Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards. + Capability to autonomously self-assign workloads and schedule others as part of the team. + Well-presented alongside good written and verbal English skills. + Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience/Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
23/04/2024
Full time
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd/3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: 2nd Line/3rd IT Support Engineer Keswick, Lake District Office Based/Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, Servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd/3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of Servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks/backup solutions including cloud solutions when required. + Managing support tickets for our client base via telephone, remote and on-site methods. + Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience. + Demonstrable troubleshooting skills that range from user desktop support to server and cloud services. + Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory. + Desktop support including email clients, and Internet connection troubleshooting. + Office software, printer installations, and general problem diagnostics procedures. + Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms. + Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures. + Fundamental knowledge of IP Networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage/Ninja RMM. + Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc. + Wi-Fi networks including point-to-point Wi-Fi links. + VoIP telecommunications exposure. + Knowledge of IP Networks. + Knowledge of one of the mainstream Firewall/networking brands - Draytek, Sophos, HP, Ubiquiti, Cisco. + Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills. + Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards. + Capability to autonomously self-assign workloads and schedule others as part of the team. + Well-presented alongside good written and verbal English skills. + Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience/Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
MP Recruitment Group
Sutton Courtenay, Oxfordshire
Main Purpose of Role: To be main point of contact to UK customers providing customer service, technical advice, and sales requirements to each customer s individual needs. To provide technical and commercial back-up to support external sales team Key Duties/Main Responsibilities: To help develop and grow sales to existing and new customers through offering technically sound and cost-effective drive solutions matching their needs. Dealing with telephone enquiries from customers. Based on information supplied by customer, select appropriate product. Prepare quotations and reports for customers as required. Use Business systems and procedures to maintain customer interaction history using CRM system. Support external sales team with technical and commercial support. Essential Skills A good telephone manner Capable of working in a close dynamic team Educated to ONC/HNC/Apprenticeship or equivalent experience in Mechanical or Electrical/Electronic Engineering Computer literate with Microsoft products, Outlook, Dynamics CRM, Excel, Word, PowerPoint Working use of SAP would be beneficial but not essential Technical sales experience would be beneficial. Full driving license and living 45 minutes commuting from Abingdon Training A training program will be put in place to cover both sales and product training; the program will be based on individual requirements. Performance Measures on Value of sales orders raised and On-time delivery to customers Use of CRM Software and internal business systems and procedures Benefits Bonus up to £3k per annum Holiday: starting on 22 days, rising by 1 day per completed year of service to a max of 25 days plus BH Hours : 8.30am 5pm Monday Thursday and Friday 8.30am 4pm (39 hour working week) 1 day per week WFH (only after passing 3 months probation) Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application for this position, however we may contact you in the future to discuss other opportunities Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.
23/04/2024
Full time
Main Purpose of Role: To be main point of contact to UK customers providing customer service, technical advice, and sales requirements to each customer s individual needs. To provide technical and commercial back-up to support external sales team Key Duties/Main Responsibilities: To help develop and grow sales to existing and new customers through offering technically sound and cost-effective drive solutions matching their needs. Dealing with telephone enquiries from customers. Based on information supplied by customer, select appropriate product. Prepare quotations and reports for customers as required. Use Business systems and procedures to maintain customer interaction history using CRM system. Support external sales team with technical and commercial support. Essential Skills A good telephone manner Capable of working in a close dynamic team Educated to ONC/HNC/Apprenticeship or equivalent experience in Mechanical or Electrical/Electronic Engineering Computer literate with Microsoft products, Outlook, Dynamics CRM, Excel, Word, PowerPoint Working use of SAP would be beneficial but not essential Technical sales experience would be beneficial. Full driving license and living 45 minutes commuting from Abingdon Training A training program will be put in place to cover both sales and product training; the program will be based on individual requirements. Performance Measures on Value of sales orders raised and On-time delivery to customers Use of CRM Software and internal business systems and procedures Benefits Bonus up to £3k per annum Holiday: starting on 22 days, rising by 1 day per completed year of service to a max of 25 days plus BH Hours : 8.30am 5pm Monday Thursday and Friday 8.30am 4pm (39 hour working week) 1 day per week WFH (only after passing 3 months probation) Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application for this position, however we may contact you in the future to discuss other opportunities Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.
Lead Electrical CAD Engineer Derby -Hybrid Contract Outside IR 35 Key Skills and Experience Qualified to degree level or equivalent in Electrical Engineering or a related discipline with at least 8 years post graduate industry experience or has relevant work experience. Chartered Engineer (or working towards Chartership) would be ideal. The candidate must have experience setting up Electrical, Controls, and Instrumentation CAD environments, including engagement with relevant stakeholders to communicate IT related requirements, CAD tool selection, project defaults set-up, 2D and 3D content creation, attribution setting up, CAD templates creation, in accordance with project and industry standards and best practice. The candidate must be a strong administrator of EC&I CAD production environments including the provision of technical support, coordinated system replacements and upgrades, the maintenance of 2D and 3D content libraries, maintaining the data model, PLM integration, provision of training, engagement with IT and CAD system vendor, etc. Experience identifying opportunities to enhance efficiency ie, accessing the tools' API to script/code modifications, automations etc. would be highly beneficial. Proficient with as many as possible of the following CAD tools: SIEMENS NX Diagramming and Electrical Routing, Autodesk AutoCAD Electrical, Autodesk REVIT (MEP Tools), AVEVA PDMS or E3D, CAESAR, Proficient in the use of at least one of the following PLM tools: SIEMENS Teamcenter Autodesk VAULT DM or 3D EXPERIENCE Proficient in the use of the following BIM Coordination tools: Autodesk Navisworks Simulate Autodesk Navisworks Manage Proficient in the use of the following productivity tools: MS Office (Outlook, OneDrive, SharePoint, Word, Excel, PowerPoint, OneNote, Teams, etc ) Proficient in the production of SLDs, EC&I 3D models, general arrangement and layout drawings, isometrics, cable schedules, BoMs, etc. The candidate must be ready to support other CAD activities if and when required ie, HVAC, Process, Component Definition, CS&A, etc. The candidate must be able to lead a section of CAD Engineers (8x approx.), including line management, tasks planning and distribution, managing the team's development, and keep a good line of communications with team and CAD/BIM manager. The candidate must be able to delegate and solve problems independently. The candidate must have experience writing and maintaining technical documentation such as CAD strategy, BIM Execution Plans, Exchange Information Requirements, CAD standards, manuals, guidance, best practice, etc. Job Description Line Manage effectively a section of 8x approx. CAD Engineers. This amount could increase for short periods of time. Plan the section's activity in coordination with client departments, CAD/BIM manager and PMO. Develop the required CAD environment, processes, standards, and content necessary for the production of SLDs, 3D models, general arrangement drawings, layout drawings, isometrics, cable schedules, manufacturing and assembly drawings, data (ie, BoMs). Lead the production of SLDs, 3D models, layout drawings, isometrics, cable schedules, manufacturing and assembly drawings, data (ie, BoMs). Provide with technical support to junior CAD Engineers and to the wider project team. Carry out quality assurance checks and reports as well as review and acceptance support for CAD information. Support other CAD activities if and when required (ie, component definition, HVAC, Process, Civils, Structures, and Architecture) The above according to agreed timescales, to the highest quality, and in accordance to industry, and project standards.
23/04/2024
Project-based
Lead Electrical CAD Engineer Derby -Hybrid Contract Outside IR 35 Key Skills and Experience Qualified to degree level or equivalent in Electrical Engineering or a related discipline with at least 8 years post graduate industry experience or has relevant work experience. Chartered Engineer (or working towards Chartership) would be ideal. The candidate must have experience setting up Electrical, Controls, and Instrumentation CAD environments, including engagement with relevant stakeholders to communicate IT related requirements, CAD tool selection, project defaults set-up, 2D and 3D content creation, attribution setting up, CAD templates creation, in accordance with project and industry standards and best practice. The candidate must be a strong administrator of EC&I CAD production environments including the provision of technical support, coordinated system replacements and upgrades, the maintenance of 2D and 3D content libraries, maintaining the data model, PLM integration, provision of training, engagement with IT and CAD system vendor, etc. Experience identifying opportunities to enhance efficiency ie, accessing the tools' API to script/code modifications, automations etc. would be highly beneficial. Proficient with as many as possible of the following CAD tools: SIEMENS NX Diagramming and Electrical Routing, Autodesk AutoCAD Electrical, Autodesk REVIT (MEP Tools), AVEVA PDMS or E3D, CAESAR, Proficient in the use of at least one of the following PLM tools: SIEMENS Teamcenter Autodesk VAULT DM or 3D EXPERIENCE Proficient in the use of the following BIM Coordination tools: Autodesk Navisworks Simulate Autodesk Navisworks Manage Proficient in the use of the following productivity tools: MS Office (Outlook, OneDrive, SharePoint, Word, Excel, PowerPoint, OneNote, Teams, etc ) Proficient in the production of SLDs, EC&I 3D models, general arrangement and layout drawings, isometrics, cable schedules, BoMs, etc. The candidate must be ready to support other CAD activities if and when required ie, HVAC, Process, Component Definition, CS&A, etc. The candidate must be able to lead a section of CAD Engineers (8x approx.), including line management, tasks planning and distribution, managing the team's development, and keep a good line of communications with team and CAD/BIM manager. The candidate must be able to delegate and solve problems independently. The candidate must have experience writing and maintaining technical documentation such as CAD strategy, BIM Execution Plans, Exchange Information Requirements, CAD standards, manuals, guidance, best practice, etc. Job Description Line Manage effectively a section of 8x approx. CAD Engineers. This amount could increase for short periods of time. Plan the section's activity in coordination with client departments, CAD/BIM manager and PMO. Develop the required CAD environment, processes, standards, and content necessary for the production of SLDs, 3D models, general arrangement drawings, layout drawings, isometrics, cable schedules, manufacturing and assembly drawings, data (ie, BoMs). Lead the production of SLDs, 3D models, layout drawings, isometrics, cable schedules, manufacturing and assembly drawings, data (ie, BoMs). Provide with technical support to junior CAD Engineers and to the wider project team. Carry out quality assurance checks and reports as well as review and acceptance support for CAD information. Support other CAD activities if and when required (ie, component definition, HVAC, Process, Civils, Structures, and Architecture) The above according to agreed timescales, to the highest quality, and in accordance to industry, and project standards.
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Financial Institution is currently seeking a Atlassian SaaS Platform Administrator. Candidate will coach others through education of platform development best practice. The Software Engineer must have a background in SaaS/Low-Code implementation, system administration and can help others to contribute to platform improvements. Responsibilities: Provide technical leadership for planning, designing, installing, testing, and implementing solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Ensure best practice adherence for core system development, security, tuning and performance. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration. Overall ownership of solution implementation and working with the team to ensure quality solutions that provide delightful experiences. Ensure systems and process compliance to regulatory and organizational requirements. Ability to stay on top of industry trends and best practices and propose process and tool changes to take advantage of new developments in the industry. Qualifications: [Required] 5+ years of working experience in IT. [Required] 3+ years of experience in implementing Atlassian products. [Required] Experience with RESTful APIs, JSON, and XML. [Required] Experience with Agile/Scrum or DevOps methodologies. [Preferred] Experience working in Financial Services or otherwise regulated environment. [Preferred] Experience working with SharePoint. [Preferred] Experience with SQL, Python, PowerShell, or other Scripting languages [Preferred] Experience with System and Data Architecture [Preferred] Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools Technical Skills: Problem-solving skills and solution-oriented attitude. Requires a complete understanding of the system development life cycle. Highly motivated to learn new things and motivated by challenges. Using analysis and critical thinking skills to determine and assess the needs of the user and then create software to meet the requirements. Proactive attitude in automating processes as much as possible. Ability to understand the strategic goals of the platforms we support and evaluate customer requests in that context. Providing clear instructions to the project team, clearly explaining how the software works to the customer and being available to answer any questions that may arise using exceptional communication skills. Working well with others on the team using effective interpersonal skills. Being able to efficiently identify and resolve issues that arise during the design, testing and maintenance processes using problem-solving skills. Experience: Bachelors degree in a STEM field preferred, 4 years of additional related work experience may be substituted for degree. 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience developing and maintaining cloud platform technologies. Certifications in Atlassian products are preferred. Low code/COTS implementation certifications are desired.
22/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Financial Institution is currently seeking a Atlassian SaaS Platform Administrator. Candidate will coach others through education of platform development best practice. The Software Engineer must have a background in SaaS/Low-Code implementation, system administration and can help others to contribute to platform improvements. Responsibilities: Provide technical leadership for planning, designing, installing, testing, and implementing solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Ensure best practice adherence for core system development, security, tuning and performance. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration. Overall ownership of solution implementation and working with the team to ensure quality solutions that provide delightful experiences. Ensure systems and process compliance to regulatory and organizational requirements. Ability to stay on top of industry trends and best practices and propose process and tool changes to take advantage of new developments in the industry. Qualifications: [Required] 5+ years of working experience in IT. [Required] 3+ years of experience in implementing Atlassian products. [Required] Experience with RESTful APIs, JSON, and XML. [Required] Experience with Agile/Scrum or DevOps methodologies. [Preferred] Experience working in Financial Services or otherwise regulated environment. [Preferred] Experience working with SharePoint. [Preferred] Experience with SQL, Python, PowerShell, or other Scripting languages [Preferred] Experience with System and Data Architecture [Preferred] Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools Technical Skills: Problem-solving skills and solution-oriented attitude. Requires a complete understanding of the system development life cycle. Highly motivated to learn new things and motivated by challenges. Using analysis and critical thinking skills to determine and assess the needs of the user and then create software to meet the requirements. Proactive attitude in automating processes as much as possible. Ability to understand the strategic goals of the platforms we support and evaluate customer requests in that context. Providing clear instructions to the project team, clearly explaining how the software works to the customer and being available to answer any questions that may arise using exceptional communication skills. Working well with others on the team using effective interpersonal skills. Being able to efficiently identify and resolve issues that arise during the design, testing and maintenance processes using problem-solving skills. Experience: Bachelors degree in a STEM field preferred, 4 years of additional related work experience may be substituted for degree. 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience developing and maintaining cloud platform technologies. Certifications in Atlassian products are preferred. Low code/COTS implementation certifications are desired.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Financial Institution is currently seeking a Atlassian SaaS Platform Administrator Candidate will coach others through education of platform development best practice. The Software Engineer must have a background in SaaS/Low-Code implementation, system administration and can help others to contribute to platform improvements. Responsibilities: Provide technical leadership for planning, designing, installing, testing, and implementing solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Ensure best practice adherence for core system development, security, tuning and performance. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration. Overall ownership of solution implementation and working with the team to ensure quality solutions that provide delightful experiences. Ensure systems and process compliance to regulatory and organizational requirements. Ability to stay on top of industry trends and best practices and propose process and tool changes to take advantage of new developments in the industry. Qualifications: [Required] 5+ years of working experience in IT. [Required] 3+ years of experience in implementing Atlassian products. [Required] Experience with RESTful APIs, JSON, and XML. [Required] Experience with Agile/Scrum or DevOps methodologies. [Preferred] Experience working in Financial Services or otherwise regulated environment. [Preferred] Experience working with SharePoint. [Preferred] Experience with SQL, Python, PowerShell, or other Scripting languages [Preferred] Experience with System and Data Architecture [Preferred] Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools Technical Skills: Problem-solving skills and solution-oriented attitude. Requires a complete understanding of the system development life cycle. Highly motivated to learn new things and motivated by challenges. Using analysis and critical thinking skills to determine and assess the needs of the user and then create software to meet the requirements. Proactive attitude in automating processes as much as possible. Ability to understand the strategic goals of the platforms we support and evaluate customer requests in that context. Providing clear instructions to the project team, clearly explaining how the software works to the customer and being available to answer any questions that may arise using exceptional communication skills. Working well with others on the team using effective interpersonal skills. Being able to efficiently identify and resolve issues that arise during the design, testing and maintenance processes using problem-solving skills. Experience: Bachelors degree in a STEM field preferred, 4 years of additional related work experience may be substituted for degree. 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience developing and maintaining cloud platform technologies. Certifications in Atlassian products are preferred. Low code/COTS implementation certifications are desired.
22/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Financial Institution is currently seeking a Atlassian SaaS Platform Administrator Candidate will coach others through education of platform development best practice. The Software Engineer must have a background in SaaS/Low-Code implementation, system administration and can help others to contribute to platform improvements. Responsibilities: Provide technical leadership for planning, designing, installing, testing, and implementing solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Ensure best practice adherence for core system development, security, tuning and performance. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration. Overall ownership of solution implementation and working with the team to ensure quality solutions that provide delightful experiences. Ensure systems and process compliance to regulatory and organizational requirements. Ability to stay on top of industry trends and best practices and propose process and tool changes to take advantage of new developments in the industry. Qualifications: [Required] 5+ years of working experience in IT. [Required] 3+ years of experience in implementing Atlassian products. [Required] Experience with RESTful APIs, JSON, and XML. [Required] Experience with Agile/Scrum or DevOps methodologies. [Preferred] Experience working in Financial Services or otherwise regulated environment. [Preferred] Experience working with SharePoint. [Preferred] Experience with SQL, Python, PowerShell, or other Scripting languages [Preferred] Experience with System and Data Architecture [Preferred] Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools Technical Skills: Problem-solving skills and solution-oriented attitude. Requires a complete understanding of the system development life cycle. Highly motivated to learn new things and motivated by challenges. Using analysis and critical thinking skills to determine and assess the needs of the user and then create software to meet the requirements. Proactive attitude in automating processes as much as possible. Ability to understand the strategic goals of the platforms we support and evaluate customer requests in that context. Providing clear instructions to the project team, clearly explaining how the software works to the customer and being available to answer any questions that may arise using exceptional communication skills. Working well with others on the team using effective interpersonal skills. Being able to efficiently identify and resolve issues that arise during the design, testing and maintenance processes using problem-solving skills. Experience: Bachelors degree in a STEM field preferred, 4 years of additional related work experience may be substituted for degree. 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience developing and maintaining cloud platform technologies. Certifications in Atlassian products are preferred. Low code/COTS implementation certifications are desired.
*Role can be Remote. This is a 3rd shift role, 11:00pm-7:30am, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a ITIL Production Server Operations Administrator. Candidate will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release Management, Platform Services, Storage, Unix, Networking, Business Operations, Change/Problem/Incident Management. The primary focus of this role is to ensure that Production runs as efficiently as possible by being an evangelist for Continues Improvement (CI), and being a technical liaison to teams to ensure that operational readiness best practices are being adhered to. Responsibilities: Focus on shifting the overall operational posture from re-active to pro-active Analyze and report upon Production performance CI opportunities Analyze and report upon Production capacity CI opportunities Analyze and report upon Production critical-path processing CI opportunities Stand-up SWATs if when needed to drive resolution of ongoing Production issues Identifies and diagnoses complex problems and factors affecting Production performance Troubleshoot hardware and software problems, take appropriate corrective actions and/or interact with IT-staff/vendors in performing complex testing, support, and troubleshooting functions Move between tactical & strategic (ie. Forecast system demands and recommend upgrades, expansions and reconfigurations if/when needed) Consult & evangelize for operational best practices Collaborate across domains (ie. network, DB etc) to assist with application tuning Adhere to any/all Production security requirements and best practices Adhere to, and advocate for, all ITIL processes (ie. Incident, Problem, & Change) Actively participate in Incident, Problem & Change as a shepherd for all things Production Analyze repeating alerts to pro-actively identify environmental issues Surface any/all environmental & operational risks identified Evangelize for repeatable automated processes that can be scaled Prioritizes and align efforts to Production availability requirements and business priorities After hours, weekend work may be required during off hours maintenance windows. Qualifications: [Required] Working knowledge of ITIL principles [Required] Understands technical monitoring and metrics [Required] Sophisticated understanding of enterprising technology [Required] Mature understanding of the relationship between software and hardware [Required] Knowledge of Clearing and Finance industry [Required] Knowledge of Application life cycle and deployment [Required] Problem/Incident management experience [Required] Bachelors degree in Computer Science, Telecommunications or a related discipline [Required] 5+ years experience production systems operations or an equivalent combination of education and work experience [Required] The qualified candidate demonstrates a strong ability to multi-task in an environment of constantly changing priorities
19/04/2024
Full time
*Role can be Remote. This is a 3rd shift role, 11:00pm-7:30am, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a ITIL Production Server Operations Administrator. Candidate will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release Management, Platform Services, Storage, Unix, Networking, Business Operations, Change/Problem/Incident Management. The primary focus of this role is to ensure that Production runs as efficiently as possible by being an evangelist for Continues Improvement (CI), and being a technical liaison to teams to ensure that operational readiness best practices are being adhered to. Responsibilities: Focus on shifting the overall operational posture from re-active to pro-active Analyze and report upon Production performance CI opportunities Analyze and report upon Production capacity CI opportunities Analyze and report upon Production critical-path processing CI opportunities Stand-up SWATs if when needed to drive resolution of ongoing Production issues Identifies and diagnoses complex problems and factors affecting Production performance Troubleshoot hardware and software problems, take appropriate corrective actions and/or interact with IT-staff/vendors in performing complex testing, support, and troubleshooting functions Move between tactical & strategic (ie. Forecast system demands and recommend upgrades, expansions and reconfigurations if/when needed) Consult & evangelize for operational best practices Collaborate across domains (ie. network, DB etc) to assist with application tuning Adhere to any/all Production security requirements and best practices Adhere to, and advocate for, all ITIL processes (ie. Incident, Problem, & Change) Actively participate in Incident, Problem & Change as a shepherd for all things Production Analyze repeating alerts to pro-actively identify environmental issues Surface any/all environmental & operational risks identified Evangelize for repeatable automated processes that can be scaled Prioritizes and align efforts to Production availability requirements and business priorities After hours, weekend work may be required during off hours maintenance windows. Qualifications: [Required] Working knowledge of ITIL principles [Required] Understands technical monitoring and metrics [Required] Sophisticated understanding of enterprising technology [Required] Mature understanding of the relationship between software and hardware [Required] Knowledge of Clearing and Finance industry [Required] Knowledge of Application life cycle and deployment [Required] Problem/Incident management experience [Required] Bachelors degree in Computer Science, Telecommunications or a related discipline [Required] 5+ years experience production systems operations or an equivalent combination of education and work experience [Required] The qualified candidate demonstrates a strong ability to multi-task in an environment of constantly changing priorities
Request Technology - Craig Johnson
Chicago, Illinois
*Role can be Remote. This is a 3rd shift role, 11:00pm-7:30am, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a ITIL Production Server Operations Administrator. Candidate will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release Management, Platform Services, Storage, Unix, Networking, Business Operations, Change/Problem/Incident Management. The primary focus of this role is to ensure that Production runs as efficiently as possible by being an evangelist for Continues Improvement (CI), and being a technical liaison to teams to ensure that operational readiness best practices are being adhered to. Responsibilities: Focus on shifting the overall operational posture from re-active to pro-active Analyze and report upon Production performance CI opportunities Analyze and report upon Production capacity CI opportunities Analyze and report upon Production critical-path processing CI opportunities Stand-up SWATs if when needed to drive resolution of ongoing Production issues Identifies and diagnoses complex problems and factors affecting Production performance Troubleshoot hardware and software problems, take appropriate corrective actions and/or interact with IT-staff/vendors in performing complex testing, support, and troubleshooting functions Move between tactical & strategic (ie. Forecast system demands and recommend upgrades, expansions and reconfigurations if/when needed) Consult & evangelize for operational best practices Collaborate across domains (ie. network, DB etc) to assist with application tuning Adhere to any/all Production security requirements and best practices Adhere to, and advocate for, all ITIL processes (ie. Incident, Problem, & Change) Actively participate in Incident, Problem & Change as a shepherd for all things Production Analyze repeating alerts to pro-actively identify environmental issues Surface any/all environmental & operational risks identified Evangelize for repeatable automated processes that can be scaled Prioritizes and align efforts to Production availability requirements and business priorities After hours, weekend work may be required during off hours maintenance windows. Qualifications: [Required] Working knowledge of ITIL principles [Required] Understands technical monitoring and metrics [Required] Sophisticated understanding of enterprising technology [Required] Mature understanding of the relationship between software and hardware [Required] Knowledge of Clearing and Finance industry [Required] Knowledge of Application life cycle and deployment [Required] Problem/Incident management experience [Required] Bachelors degree in Computer Science, Telecommunications or a related discipline [Required] 5+ years experience production systems operations or an equivalent combination of education and work experience [Required] The qualified candidate demonstrates a strong ability to multi-task in an environment of constantly changing priorities
19/04/2024
Full time
*Role can be Remote. This is a 3rd shift role, 11:00pm-7:30am, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a ITIL Production Server Operations Administrator. Candidate will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release Management, Platform Services, Storage, Unix, Networking, Business Operations, Change/Problem/Incident Management. The primary focus of this role is to ensure that Production runs as efficiently as possible by being an evangelist for Continues Improvement (CI), and being a technical liaison to teams to ensure that operational readiness best practices are being adhered to. Responsibilities: Focus on shifting the overall operational posture from re-active to pro-active Analyze and report upon Production performance CI opportunities Analyze and report upon Production capacity CI opportunities Analyze and report upon Production critical-path processing CI opportunities Stand-up SWATs if when needed to drive resolution of ongoing Production issues Identifies and diagnoses complex problems and factors affecting Production performance Troubleshoot hardware and software problems, take appropriate corrective actions and/or interact with IT-staff/vendors in performing complex testing, support, and troubleshooting functions Move between tactical & strategic (ie. Forecast system demands and recommend upgrades, expansions and reconfigurations if/when needed) Consult & evangelize for operational best practices Collaborate across domains (ie. network, DB etc) to assist with application tuning Adhere to any/all Production security requirements and best practices Adhere to, and advocate for, all ITIL processes (ie. Incident, Problem, & Change) Actively participate in Incident, Problem & Change as a shepherd for all things Production Analyze repeating alerts to pro-actively identify environmental issues Surface any/all environmental & operational risks identified Evangelize for repeatable automated processes that can be scaled Prioritizes and align efforts to Production availability requirements and business priorities After hours, weekend work may be required during off hours maintenance windows. Qualifications: [Required] Working knowledge of ITIL principles [Required] Understands technical monitoring and metrics [Required] Sophisticated understanding of enterprising technology [Required] Mature understanding of the relationship between software and hardware [Required] Knowledge of Clearing and Finance industry [Required] Knowledge of Application life cycle and deployment [Required] Problem/Incident management experience [Required] Bachelors degree in Computer Science, Telecommunications or a related discipline [Required] 5+ years experience production systems operations or an equivalent combination of education and work experience [Required] The qualified candidate demonstrates a strong ability to multi-task in an environment of constantly changing priorities
Salesforce Development Manager 2 days per week in the office Salesforce expert needed for a business critical, high availability, highly complex and customised environment - this role needs someone who has been in a technical Salesforce role and is moved into management and leadership - but still loves to be hands on at the higher level. You will have responsibility and accountability for the entire Salesforce ecosystem, which is the foundation of the business across all operational areas, from Contact centre through to Finance. The system will be maintained, supported, enhanced, and improved in accordance with business priorities and industry best practices. Salesforce is key to the company and is used across all areas of the business. You will * Serve as the Subject Matter Expert for all aspects of Salesforce, providing comprehensive knowledge and guidance. * Manage the Technology Roadmap of enhancements and upgrades prioritising changes to the system in line with business priorities. * Provide technical leadership to the Salesforce team, ensuring effective and efficient operations. * Manage the delivery of all technical change, including configuration, custom development, Test and Deploy for Salesforce. * Guide multi-discipline teams, both technical and non-technical, including quality assurance testers, administrators, and developers. * Establish and enforce best practices for Salesforce technical solutions, data management, security, performance and integrations. * Develop enterprise-grade architecture, solutions and processes which truly utilise and realise the value of the platform. * Lead technical design sessions, architecting and documenting solutions aligned with business objectives, while identifying gaps between current and desired end states. * Collaborate with stakeholders to define requirements, deliverables, and set and manage expectations, fostering strong relationships and collaboration. * Your background will of course be Salesforce focussed - experience across complex environments along with excellent stakeholder management skills. More specifically you will have: * Demonstratable experience with multi-cloud Salesforce solutions using the Salesforce product suite, including Sales Cloud, Service Cloud, Pardot, CRMA, Communities, AppExchange, FinancialForce (Now Certinia), CPQ and complementary technologies. * Proven experience in implementing new and optimizing well established Salesforce orgs, demonstrating adaptability and innovation, in-depth understanding * Hands-on Salesforce experience, with 3 years of demonstrated experience as a senior Salesforce Developer/Architect designing and successfully delivering large or transformational outcomes at an enterprise level. * Experience with the Salesforce platform preferably in various industries, with multiple Salesforce certifications Developer/Admin with progress towards Architect certification.
19/04/2024
Full time
Salesforce Development Manager 2 days per week in the office Salesforce expert needed for a business critical, high availability, highly complex and customised environment - this role needs someone who has been in a technical Salesforce role and is moved into management and leadership - but still loves to be hands on at the higher level. You will have responsibility and accountability for the entire Salesforce ecosystem, which is the foundation of the business across all operational areas, from Contact centre through to Finance. The system will be maintained, supported, enhanced, and improved in accordance with business priorities and industry best practices. Salesforce is key to the company and is used across all areas of the business. You will * Serve as the Subject Matter Expert for all aspects of Salesforce, providing comprehensive knowledge and guidance. * Manage the Technology Roadmap of enhancements and upgrades prioritising changes to the system in line with business priorities. * Provide technical leadership to the Salesforce team, ensuring effective and efficient operations. * Manage the delivery of all technical change, including configuration, custom development, Test and Deploy for Salesforce. * Guide multi-discipline teams, both technical and non-technical, including quality assurance testers, administrators, and developers. * Establish and enforce best practices for Salesforce technical solutions, data management, security, performance and integrations. * Develop enterprise-grade architecture, solutions and processes which truly utilise and realise the value of the platform. * Lead technical design sessions, architecting and documenting solutions aligned with business objectives, while identifying gaps between current and desired end states. * Collaborate with stakeholders to define requirements, deliverables, and set and manage expectations, fostering strong relationships and collaboration. * Your background will of course be Salesforce focussed - experience across complex environments along with excellent stakeholder management skills. More specifically you will have: * Demonstratable experience with multi-cloud Salesforce solutions using the Salesforce product suite, including Sales Cloud, Service Cloud, Pardot, CRMA, Communities, AppExchange, FinancialForce (Now Certinia), CPQ and complementary technologies. * Proven experience in implementing new and optimizing well established Salesforce orgs, demonstrating adaptability and innovation, in-depth understanding * Hands-on Salesforce experience, with 3 years of demonstrated experience as a senior Salesforce Developer/Architect designing and successfully delivering large or transformational outcomes at an enterprise level. * Experience with the Salesforce platform preferably in various industries, with multiple Salesforce certifications Developer/Admin with progress towards Architect certification.
IBM DataStage Expert - Banking Client - Brussels Duration: 8 months Rate: 500 - 800 per day Hybrid working: Must be able to be in Brussels for team meetings/Workshops The team helps to transform data into insights using techniques such as text mining, machine learning, process mining, network analytics, predictive modelling, and creates reports using Cognos or Power BI. Role . Collect, clean, prepare and load the necessary data into the Data Warehouse, so that they can be used for reporting purposes; creating insights and answering business challenges . Act as a liaison between the team and other stakeholders. . Review the business requirements for the development and design needs . Design dimensional models to meet the business reporting needs . Design the technical ETL solution (define the technical interface, specifications for the source systems, the ETL processes from landing zone till storage) and develop the solution with IBM DataStage . Design the physical relational data model in collaboration with the database administrator . Define the scheduling requirements for ETL processes in the data warehouse . Develop & test (unit test, functional test and data profiling) the ETL processes . Prepare the releases & installation instructions . Provide documentation and support the developers . Create best practices . Handle hotline by solving the problems linked to ETL raised by the end users . Your main responsibilities will be to handle developments. You will act in close collaboration with the other team members and our clients. . You will find the right balance between cost and quality/completeness. Your Profile: . We are looking for a profile with excellent technical skills and a strong interest for the financial business. . You have minimum 5 years' experience in designing data models in a data warehouse context and developing applications in IBM DataStage. . You have an interest in the banking business and are willing to learn more . You have a good working knowledge of the SQL language . You're a good team player . You have strong communication skills and are willing to interact with both business/internal clients and your technical colleagues . You have good analytical skills and you're interested to solve problems in a complex environment . You can work on multiple projects at once . Knowledge of Agile methodology and BI reporting tools (IBM Cognos/Power BI) is clearly an asset Please do send across to me the most up to date CV to (see below)
19/04/2024
Project-based
IBM DataStage Expert - Banking Client - Brussels Duration: 8 months Rate: 500 - 800 per day Hybrid working: Must be able to be in Brussels for team meetings/Workshops The team helps to transform data into insights using techniques such as text mining, machine learning, process mining, network analytics, predictive modelling, and creates reports using Cognos or Power BI. Role . Collect, clean, prepare and load the necessary data into the Data Warehouse, so that they can be used for reporting purposes; creating insights and answering business challenges . Act as a liaison between the team and other stakeholders. . Review the business requirements for the development and design needs . Design dimensional models to meet the business reporting needs . Design the technical ETL solution (define the technical interface, specifications for the source systems, the ETL processes from landing zone till storage) and develop the solution with IBM DataStage . Design the physical relational data model in collaboration with the database administrator . Define the scheduling requirements for ETL processes in the data warehouse . Develop & test (unit test, functional test and data profiling) the ETL processes . Prepare the releases & installation instructions . Provide documentation and support the developers . Create best practices . Handle hotline by solving the problems linked to ETL raised by the end users . Your main responsibilities will be to handle developments. You will act in close collaboration with the other team members and our clients. . You will find the right balance between cost and quality/completeness. Your Profile: . We are looking for a profile with excellent technical skills and a strong interest for the financial business. . You have minimum 5 years' experience in designing data models in a data warehouse context and developing applications in IBM DataStage. . You have an interest in the banking business and are willing to learn more . You have a good working knowledge of the SQL language . You're a good team player . You have strong communication skills and are willing to interact with both business/internal clients and your technical colleagues . You have good analytical skills and you're interested to solve problems in a complex environment . You can work on multiple projects at once . Knowledge of Agile methodology and BI reporting tools (IBM Cognos/Power BI) is clearly an asset Please do send across to me the most up to date CV to (see below)
As one of our Endpoint Systems Administrators, you will be part of the wider Infrastructure Team within the Technology division. You will be responsible for:- The development, maintenance and support of the operating systems and applications that are deployed across the managed device estate. Providing technical skills and knowledge to support management of a large and complex managed desktop estate. Supporting an extensive array of applications across both the research and professional services functions. Working collaboratively with colleagues in other infrastructure teams, as well as the internal teams, to ensure that the managed estate is secure, compliant and fit-for-purpose. Playing a critical role in installing, managing, controlling, deploying and maintaining the desktop infrastructure systems and applications. If you possess a combination of some of the following skills, then LETS TALK! Extensive experience with desktop administration and management within a large and complex organisation. Highly knowledgeable about application packaging and delivery in both a Windows and MacOS environment. Experience of taking a technical lead on designing and leading on an automated operating system and desktop application deployment. Experience of Scripting, automation, SCCM, Group Policy, endpoint protection and patching. Very knowledgeable about software packaging tools, eg AdminStudio. Experience of using Intune and other endpoint management tools to deliver a seamless desktop user experience. Knowledge of emerging trends with respect to application packing and endpoint management solutions. In return you will be rewarded with ongoing training and career development in addition to:- Generous annual leave allowance, including Christmas/New Year closure; Pension scheme membership to provide benefits for you and your family; Well-being programme with counselling, fitness and leading sports facilities; Learning and development opportunities; Season ticket loans for public transport; Cycle to Work Scheme; Workplace nursery scheme; Staff recognition schemes; Staff discounts on a range of products and services including travel and high street savings. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
18/04/2024
Full time
As one of our Endpoint Systems Administrators, you will be part of the wider Infrastructure Team within the Technology division. You will be responsible for:- The development, maintenance and support of the operating systems and applications that are deployed across the managed device estate. Providing technical skills and knowledge to support management of a large and complex managed desktop estate. Supporting an extensive array of applications across both the research and professional services functions. Working collaboratively with colleagues in other infrastructure teams, as well as the internal teams, to ensure that the managed estate is secure, compliant and fit-for-purpose. Playing a critical role in installing, managing, controlling, deploying and maintaining the desktop infrastructure systems and applications. If you possess a combination of some of the following skills, then LETS TALK! Extensive experience with desktop administration and management within a large and complex organisation. Highly knowledgeable about application packaging and delivery in both a Windows and MacOS environment. Experience of taking a technical lead on designing and leading on an automated operating system and desktop application deployment. Experience of Scripting, automation, SCCM, Group Policy, endpoint protection and patching. Very knowledgeable about software packaging tools, eg AdminStudio. Experience of using Intune and other endpoint management tools to deliver a seamless desktop user experience. Knowledge of emerging trends with respect to application packing and endpoint management solutions. In return you will be rewarded with ongoing training and career development in addition to:- Generous annual leave allowance, including Christmas/New Year closure; Pension scheme membership to provide benefits for you and your family; Well-being programme with counselling, fitness and leading sports facilities; Learning and development opportunities; Season ticket loans for public transport; Cycle to Work Scheme; Workplace nursery scheme; Staff recognition schemes; Staff discounts on a range of products and services including travel and high street savings. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Mason Frank International
Nottingham, Nottinghamshire
Are you an experienced Zuora Architect seeking an exciting contract opportunity? We have a compelling project awaiting you with an excellent end user of ours on a 6 month initial contract! Responsibilities: Designing, developing, and implementing Zuora solutions based on business requirements. Leading Zuora platform architecture and integration efforts. Collaborating with stakeholders to gather requirements and translate them into technical solutions. Optimising and enhancing Zuora configurations for scalability and performance. Providing technical guidance and support to development teams. Requirements: Proven experience as a Zuora Architect or similar role. Strong understanding of Zuora's subscription management capabilities. Hands-on experience with Zuora configuration, customisation's, and integrations. Proficiency in API development and integration using Zuora APIs. Excellent problem-solving and analytical skills. Ability to work independently and in a team environment. [Additional specific requirements as needed.) Nice to Have: Zuora certifications (eg, Zuora Certified Administrator, Zuora Certified Solution Architect). Experience with related technologies such as Salesforce, NetSuite and other systems, etc. My client is keen to arrange interviews ASAP so apply for an immediate response. If you able to work freely within the UK and would like to discuss this in more detail then please send your CV to Jackson Curtis at (see below) or call. Mason Frank International is an established market leading recruitment business, specialising purely within this market. We have a proven record of delivering successful professionals, both on a contract and permanent basis throughout Europe.
18/04/2024
Project-based
Are you an experienced Zuora Architect seeking an exciting contract opportunity? We have a compelling project awaiting you with an excellent end user of ours on a 6 month initial contract! Responsibilities: Designing, developing, and implementing Zuora solutions based on business requirements. Leading Zuora platform architecture and integration efforts. Collaborating with stakeholders to gather requirements and translate them into technical solutions. Optimising and enhancing Zuora configurations for scalability and performance. Providing technical guidance and support to development teams. Requirements: Proven experience as a Zuora Architect or similar role. Strong understanding of Zuora's subscription management capabilities. Hands-on experience with Zuora configuration, customisation's, and integrations. Proficiency in API development and integration using Zuora APIs. Excellent problem-solving and analytical skills. Ability to work independently and in a team environment. [Additional specific requirements as needed.) Nice to Have: Zuora certifications (eg, Zuora Certified Administrator, Zuora Certified Solution Architect). Experience with related technologies such as Salesforce, NetSuite and other systems, etc. My client is keen to arrange interviews ASAP so apply for an immediate response. If you able to work freely within the UK and would like to discuss this in more detail then please send your CV to Jackson Curtis at (see below) or call. Mason Frank International is an established market leading recruitment business, specialising purely within this market. We have a proven record of delivering successful professionals, both on a contract and permanent basis throughout Europe.
DevSecOps - Upto £60,000 On-site 5 days (West - Midlands) We value discussion and debate as part of our approach. We will question assumptions, ambition and process - but do so with respect and humility. We relish difficult problems, and overcome them with innovation, creativity and technical freedom to help us design optimum solutions. Ethics, privacy and quality are at the heart of our work and we will not sacrifice these for outcomes. We treat data with respect and use it only for the right purpose. Our people are positive, dedicated and relentless. Data is a vast topic, but we strive for interactions that are engaging, informative and fun in equal measure. But maintain a steely focus on outcomes and delivering quality products for our customers. Requirements Specialised in cloud management of platforms, applications, data and supporting infrastructure in the capacity of a system administrator of either the AWS or Azure platform Developing automation to support continuous delivery of changes using technologies on the Azure platform. Developing infrastructure as a service configuration to automate the creation of infrastructure and platforms to host test and production systems Building and setting up new development tools and infrastructure Understanding the needs of stakeholders and conveying this to developers Working on ways to automate and improve development and release processes Testing and examining code written by others and analysing results Ensuring that systems are safe and secure against cybersecurity threats Familiar with the NCSC secure design principles Familiar with managing security of cloud platforms, including administration of secrets, tokens and certificates. Working with Architects, Data and Software Engineers to ensure that development follows established processes and works as intended Planning out projects and being involved in project management decisions Responsible for the design, security, and maintenance of cloud infrastructure Making and guiding effective decisions, explaining clearly how the decision has been reached with the ability to understand and resolve technical disputes across varying levels of complexity and risk. Communicating effectively across organisational, technical and political boundaries to understand the context and how to make complex and technical information and language simple and accessible for non-technical audiences. Understanding of how to expose data from systems (for example, through APIs), link data from multiple systems and deliver streaming services. Ensuring that risks associated with deployment are adequately understood and documented. Ideal Candidates will demonstrate: Experience working across cyber security teams would be beneficial Solid infrastructure design experience for both on-prem and cloud, to implement or migrate applications and databases to Azure. Solid experience in a range of technologies and be able to make assessments as to what is best to be used for the projects and the organisation. As well as suggest and develop innovative approaches within constrained projects and environments. Strong experience in software development, change/release management processes, and technical governance to fully understand the typical life cycle and maintenance of live systems. Ability to work with containerization platforms such as Kubernetes, PKS, Docker; cloud provisioning software, including Ansible, Terraform, Azure blueprints, ARM templates; and application performance analysis and monitoring Experience of functional and non-functional testing including automated deployment experience of applications and databases. Understanding of the government digital service manual and standards across Discovery/Alpha/Beta/Live phases. Understanding of SaaS, PaaS, IaaS technologies and the implications of their use compared with bespoke development. Being able to provide training, support and mentoring to the wider business Knowledge of how to ensure that risks associated with deployment are adequately understood and documented. Desirable Skills & Experience: Worked as part of a system support team, managing live systems and triaging & resolving incidents to resolution including management of known defects and issues. Worked as part of multi-disciplinary project team. Experience with Terraform to deploy cloud infrastructure in Azure Experience with Azure DevOps and GitHub Actions to automate the build and deploy of containerised applications Experience implementing effective instrumentation to monitor applications Experience implementing SAST and DAST tooling in deployment pipelines like Trivvy and SonarQube Experience of both AWS and Azure Dev Ops tooling. This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you are unable to meet this and any associated criteria, then your employment may be delayed, or rejected. Details of this will be discussed with you at interview. Benefits Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy. By joining us you can expect Autonomy to develop and grow your skills and experience Be part of exciting project work that is making a difference in society Strong, inspiring and thought-provoking leadership A supportive and collaborative environment Development - access to LinkedIn Learning, a management development programme, and training Wellness - 24/7 confidential employee assistance programme Flexible Working - including home working and part time Social - office parties, breakfast Tuesdays, monthly pizza Thursdays, Thirsty Thursdays, and commitment to charitable causes Time Off - 25 days of annual leave a year, plus bank holidays, with the option to buy 5 extra days each year Volunteering - 2 paid days per year to volunteer in our local communities or within a charity organisation Pension - Salary Exchange Scheme with 4% employer contribution and 5% employee contribution Discretionary Company Bonus - based on company and individual performance Life Assurance - of 4 times base salary Private Medical Insurance - which is non-contributory (spouse and dependants included) Worldwide Travel Insurance - which is non-contributory (spouse and dependants included) Enhanced Maternity and Paternity Pay Travel - season ticket loan, cycle to work scheme For a full list of benefits please visit our website.
18/04/2024
Full time
DevSecOps - Upto £60,000 On-site 5 days (West - Midlands) We value discussion and debate as part of our approach. We will question assumptions, ambition and process - but do so with respect and humility. We relish difficult problems, and overcome them with innovation, creativity and technical freedom to help us design optimum solutions. Ethics, privacy and quality are at the heart of our work and we will not sacrifice these for outcomes. We treat data with respect and use it only for the right purpose. Our people are positive, dedicated and relentless. Data is a vast topic, but we strive for interactions that are engaging, informative and fun in equal measure. But maintain a steely focus on outcomes and delivering quality products for our customers. Requirements Specialised in cloud management of platforms, applications, data and supporting infrastructure in the capacity of a system administrator of either the AWS or Azure platform Developing automation to support continuous delivery of changes using technologies on the Azure platform. Developing infrastructure as a service configuration to automate the creation of infrastructure and platforms to host test and production systems Building and setting up new development tools and infrastructure Understanding the needs of stakeholders and conveying this to developers Working on ways to automate and improve development and release processes Testing and examining code written by others and analysing results Ensuring that systems are safe and secure against cybersecurity threats Familiar with the NCSC secure design principles Familiar with managing security of cloud platforms, including administration of secrets, tokens and certificates. Working with Architects, Data and Software Engineers to ensure that development follows established processes and works as intended Planning out projects and being involved in project management decisions Responsible for the design, security, and maintenance of cloud infrastructure Making and guiding effective decisions, explaining clearly how the decision has been reached with the ability to understand and resolve technical disputes across varying levels of complexity and risk. Communicating effectively across organisational, technical and political boundaries to understand the context and how to make complex and technical information and language simple and accessible for non-technical audiences. Understanding of how to expose data from systems (for example, through APIs), link data from multiple systems and deliver streaming services. Ensuring that risks associated with deployment are adequately understood and documented. Ideal Candidates will demonstrate: Experience working across cyber security teams would be beneficial Solid infrastructure design experience for both on-prem and cloud, to implement or migrate applications and databases to Azure. Solid experience in a range of technologies and be able to make assessments as to what is best to be used for the projects and the organisation. As well as suggest and develop innovative approaches within constrained projects and environments. Strong experience in software development, change/release management processes, and technical governance to fully understand the typical life cycle and maintenance of live systems. Ability to work with containerization platforms such as Kubernetes, PKS, Docker; cloud provisioning software, including Ansible, Terraform, Azure blueprints, ARM templates; and application performance analysis and monitoring Experience of functional and non-functional testing including automated deployment experience of applications and databases. Understanding of the government digital service manual and standards across Discovery/Alpha/Beta/Live phases. Understanding of SaaS, PaaS, IaaS technologies and the implications of their use compared with bespoke development. Being able to provide training, support and mentoring to the wider business Knowledge of how to ensure that risks associated with deployment are adequately understood and documented. Desirable Skills & Experience: Worked as part of a system support team, managing live systems and triaging & resolving incidents to resolution including management of known defects and issues. Worked as part of multi-disciplinary project team. Experience with Terraform to deploy cloud infrastructure in Azure Experience with Azure DevOps and GitHub Actions to automate the build and deploy of containerised applications Experience implementing effective instrumentation to monitor applications Experience implementing SAST and DAST tooling in deployment pipelines like Trivvy and SonarQube Experience of both AWS and Azure Dev Ops tooling. This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you are unable to meet this and any associated criteria, then your employment may be delayed, or rejected. Details of this will be discussed with you at interview. Benefits Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy. By joining us you can expect Autonomy to develop and grow your skills and experience Be part of exciting project work that is making a difference in society Strong, inspiring and thought-provoking leadership A supportive and collaborative environment Development - access to LinkedIn Learning, a management development programme, and training Wellness - 24/7 confidential employee assistance programme Flexible Working - including home working and part time Social - office parties, breakfast Tuesdays, monthly pizza Thursdays, Thirsty Thursdays, and commitment to charitable causes Time Off - 25 days of annual leave a year, plus bank holidays, with the option to buy 5 extra days each year Volunteering - 2 paid days per year to volunteer in our local communities or within a charity organisation Pension - Salary Exchange Scheme with 4% employer contribution and 5% employee contribution Discretionary Company Bonus - based on company and individual performance Life Assurance - of 4 times base salary Private Medical Insurance - which is non-contributory (spouse and dependants included) Worldwide Travel Insurance - which is non-contributory (spouse and dependants included) Enhanced Maternity and Paternity Pay Travel - season ticket loan, cycle to work scheme For a full list of benefits please visit our website.
We have an excellent job opportunity for a Senior Desktop Administrator on an initial 24 month FTC basis. The role is hybrid Manchester. The responsibilities of this role include the development, maintenance and support of the operating systems and applications that are deployed across our client's organisation. Candidates applying for this role must have demonstratable skills and experience with the following:- Extensive experience with desktop administration and management within a large and complex organisation. Highly knowledgeable about application packaging and delivery in both a Windows and MacOS environment. Experience of taking a technical lead on designing and leading on an automated operating system and desktop application deployment. Experience of Scripting, automation, SCCM, Group Policy, endpoint protection and patching. Very knowledgeable about software packaging tools, eg AdminStudio. Experience of using Intune and other endpoint management tools to deliver a seamless desktop user experience. Knowledge of emerging trends with respect to application packing and endpoint management solutions. Charlene Morrison (see below)
17/04/2024
We have an excellent job opportunity for a Senior Desktop Administrator on an initial 24 month FTC basis. The role is hybrid Manchester. The responsibilities of this role include the development, maintenance and support of the operating systems and applications that are deployed across our client's organisation. Candidates applying for this role must have demonstratable skills and experience with the following:- Extensive experience with desktop administration and management within a large and complex organisation. Highly knowledgeable about application packaging and delivery in both a Windows and MacOS environment. Experience of taking a technical lead on designing and leading on an automated operating system and desktop application deployment. Experience of Scripting, automation, SCCM, Group Policy, endpoint protection and patching. Very knowledgeable about software packaging tools, eg AdminStudio. Experience of using Intune and other endpoint management tools to deliver a seamless desktop user experience. Knowledge of emerging trends with respect to application packing and endpoint management solutions. Charlene Morrison (see below)
System Administrator - Confluence/Jira Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote Qualifications Bachelor's Degree 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience maintaining cloud platform technologies. 3+ years of experience in administration and implementation of Atlassian products Confluence and Jira Experience with Windows technologies. Experience with Agile/Scrum or DevOps methodologies. Experience working in Financial Services or otherwise regulated environment. Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools. Responsibilities Provide technical leadership for planning, designing, installing, testing, and implementing solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Ensure best practice adherence for core system development, security, tuning and performance. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration.
17/04/2024
Full time
System Administrator - Confluence/Jira Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote Qualifications Bachelor's Degree 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience maintaining cloud platform technologies. 3+ years of experience in administration and implementation of Atlassian products Confluence and Jira Experience with Windows technologies. Experience with Agile/Scrum or DevOps methodologies. Experience working in Financial Services or otherwise regulated environment. Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools. Responsibilities Provide technical leadership for planning, designing, installing, testing, and implementing solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Ensure best practice adherence for core system development, security, tuning and performance. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration.
System Administrator - Confluence/Jira Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote Qualifications Bachelor's Degree 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience maintaining cloud platform technologies. 3+ years of experience in administration and implementation of Atlassian products Confluence and Jira Experience with Windows technologies. Experience with Agile/Scrum or DevOps methodologies. Experience working in Financial Services or otherwise regulated environment. Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools. Responsibilities Provide technical leadership for planning, designing, installing, testing, and implementing solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Ensure best practice adherence for core system development, security, tuning and performance. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration.
17/04/2024
Full time
System Administrator - Confluence/Jira Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote Qualifications Bachelor's Degree 3-5 years of experience of SaaS platform implementation and/or system administration. 3+ years of hands-on experience maintaining cloud platform technologies. 3+ years of experience in administration and implementation of Atlassian products Confluence and Jira Experience with Windows technologies. Experience with Agile/Scrum or DevOps methodologies. Experience working in Financial Services or otherwise regulated environment. Experience or knowledge of SDLC pipeline tools such as Git, Jenkins, SonarQube or similar tools. Responsibilities Provide technical leadership for planning, designing, installing, testing, and implementing solutions. Provide subject matter expertise on the SDLC platforms we maintain (Confluence, Jira, SpiraTest). Implementing Atlassian plugins and supporting integration with other enterprise software. Ensure best practice adherence for core system development, security, tuning and performance. Supports Knowledge Management (KM) program strategy, transformation, and technical implementation. Creates knowledge documentation related to requirements and solution design. Facilitates knowledge transfer sessions for administration and self-service. Develop a train the trainer model for support and administration.
Robert Walters is working in partnership with a UK leading utility infrastructure services provider. A multibillion turnover over business, specialising in providing services across water, energy, transport, and telecoms. Due to continued growth, they are keen to expand their finance systems support business. As such, they are keen to appoint an Oracle Financial Consolidation and Close Cloud Service (FCCS) Administrator. You will provide leadership in ensuring finance systems support business challenges and enhancements to underlying business processes. The permanent opportunity for an Oracle Financial Consolidation and Close Cloud Service (FCCS), will pay a salary range of £75,000 to £90,000 plus car cash allowance and bonus with a hybrid working model. Oracle Financial Consolidation and Close Cloud Service (FCCS): Duties Responsible for the Financial Consolidation & Close Cloud Services (FCCS) applications Lead Oracle Enterprise Performance Management (EPM) environment Identify improvement opportunities and work with multiple business units Configure/Set Up/Support of Oracle FCCS applications Manage user access, role and security privileges within FCCS apps Sys Admin for production system and integration with external systems Monitor system performance, troubleshooting issues - patches and updates Provide technical support to end-users Ensure change management approval processes are followed Manage incidents and service requests - inception to completion Act as point of contact for business and third parties for issue resolution and problem management Maintain documentation related to system config, process and procedures Oracle Financial Consolidation and Close Cloud Service (FCCS): Experience Strong financial accounting experience administration experience with Oracle FCCS solutions experience in supporting and implementing FCCS Proficiency in EPM Automate Experience in Oracle PBCS, ARCS and Reporting (OTBI, SQL) desirable System integration experience desirable Business Intelligence software experience desirable Information security. Knowledge of enterprise architecture The permanent opportunity for an Oracle Financial Consolidation and Close Cloud Service (FCCS) will pay a salary range of £75,000 to £90,000 plus car cash allowance and bonus with a hybrid working model. This is an opportunity to join a UK market leader, that has grown year on year. For further information, please apply with an updated CV and contact Ajay Hayre on (see below) Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
17/04/2024
Full time
Robert Walters is working in partnership with a UK leading utility infrastructure services provider. A multibillion turnover over business, specialising in providing services across water, energy, transport, and telecoms. Due to continued growth, they are keen to expand their finance systems support business. As such, they are keen to appoint an Oracle Financial Consolidation and Close Cloud Service (FCCS) Administrator. You will provide leadership in ensuring finance systems support business challenges and enhancements to underlying business processes. The permanent opportunity for an Oracle Financial Consolidation and Close Cloud Service (FCCS), will pay a salary range of £75,000 to £90,000 plus car cash allowance and bonus with a hybrid working model. Oracle Financial Consolidation and Close Cloud Service (FCCS): Duties Responsible for the Financial Consolidation & Close Cloud Services (FCCS) applications Lead Oracle Enterprise Performance Management (EPM) environment Identify improvement opportunities and work with multiple business units Configure/Set Up/Support of Oracle FCCS applications Manage user access, role and security privileges within FCCS apps Sys Admin for production system and integration with external systems Monitor system performance, troubleshooting issues - patches and updates Provide technical support to end-users Ensure change management approval processes are followed Manage incidents and service requests - inception to completion Act as point of contact for business and third parties for issue resolution and problem management Maintain documentation related to system config, process and procedures Oracle Financial Consolidation and Close Cloud Service (FCCS): Experience Strong financial accounting experience administration experience with Oracle FCCS solutions experience in supporting and implementing FCCS Proficiency in EPM Automate Experience in Oracle PBCS, ARCS and Reporting (OTBI, SQL) desirable System integration experience desirable Business Intelligence software experience desirable Information security. Knowledge of enterprise architecture The permanent opportunity for an Oracle Financial Consolidation and Close Cloud Service (FCCS) will pay a salary range of £75,000 to £90,000 plus car cash allowance and bonus with a hybrid working model. This is an opportunity to join a UK market leader, that has grown year on year. For further information, please apply with an updated CV and contact Ajay Hayre on (see below) Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Robert Walters is working in partnership with a UK leading utility infrastructure services provider. A multibillion turnover over business, specialising in providing services across water, energy, transport, and telecoms. Due to continued growth, they are keen to expand their finance systems support business. As such, they are keen to appoint an Oracle Financial Consolidation and Close Cloud Service (FCCS) Administrator. You will provide leadership in ensuring finance systems support business challenges and enhancements to underlying business processes. The permanent opportunity for an Oracle Financial Consolidation and Close Cloud Service (FCCS), will pay a salary range of £75,000 to £90,000 plus car cash allowance and bonus with a hybrid working model. Oracle Financial Consolidation and Close Cloud Service (FCCS): Duties Responsible for the Financial Consolidation & Close Cloud Services (FCCS) applications Lead Oracle Enterprise Performance Management (EPM) environment Identify improvement opportunities and work with multiple business units Configure/Set Up/Support of Oracle FCCS applications Manage user access, role and security privileges within FCCS apps Sys Admin for production system and integration with external systems Monitor system performance, troubleshooting issues - patches and updates Provide technical support to end-users Ensure change management approval processes are followed Manage incidents and service requests - inception to completion Act as point of contact for business and third parties for issue resolution and problem management Maintain documentation related to system config, process and procedures Oracle Financial Consolidation and Close Cloud Service (FCCS): Experience Strong financial accounting experience administration experience with Oracle FCCS solutions experience in supporting and implementing FCCS Proficiency in EPM Automate Experience in Oracle PBCS, ARCS and Reporting (OTBI, SQL) desirable System integration experience desirable Business Intelligence software experience desirable Information security. Knowledge of enterprise architecture The permanent opportunity for an Oracle Financial Consolidation and Close Cloud Service (FCCS) will pay a salary range of £75,000 to £90,000 plus car cash allowance and bonus with a hybrid working model. This is an opportunity to join a UK market leader, that has grown year on year. For further information, please apply with an updated CV and contact Ajay Hayre on (see below) Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
17/04/2024
Full time
Robert Walters is working in partnership with a UK leading utility infrastructure services provider. A multibillion turnover over business, specialising in providing services across water, energy, transport, and telecoms. Due to continued growth, they are keen to expand their finance systems support business. As such, they are keen to appoint an Oracle Financial Consolidation and Close Cloud Service (FCCS) Administrator. You will provide leadership in ensuring finance systems support business challenges and enhancements to underlying business processes. The permanent opportunity for an Oracle Financial Consolidation and Close Cloud Service (FCCS), will pay a salary range of £75,000 to £90,000 plus car cash allowance and bonus with a hybrid working model. Oracle Financial Consolidation and Close Cloud Service (FCCS): Duties Responsible for the Financial Consolidation & Close Cloud Services (FCCS) applications Lead Oracle Enterprise Performance Management (EPM) environment Identify improvement opportunities and work with multiple business units Configure/Set Up/Support of Oracle FCCS applications Manage user access, role and security privileges within FCCS apps Sys Admin for production system and integration with external systems Monitor system performance, troubleshooting issues - patches and updates Provide technical support to end-users Ensure change management approval processes are followed Manage incidents and service requests - inception to completion Act as point of contact for business and third parties for issue resolution and problem management Maintain documentation related to system config, process and procedures Oracle Financial Consolidation and Close Cloud Service (FCCS): Experience Strong financial accounting experience administration experience with Oracle FCCS solutions experience in supporting and implementing FCCS Proficiency in EPM Automate Experience in Oracle PBCS, ARCS and Reporting (OTBI, SQL) desirable System integration experience desirable Business Intelligence software experience desirable Information security. Knowledge of enterprise architecture The permanent opportunity for an Oracle Financial Consolidation and Close Cloud Service (FCCS) will pay a salary range of £75,000 to £90,000 plus car cash allowance and bonus with a hybrid working model. This is an opportunity to join a UK market leader, that has grown year on year. For further information, please apply with an updated CV and contact Ajay Hayre on (see below) Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates