Following the successful implementation of Workday Financials across several geographic regions, Our Client have an exciting opportunity for a Workday Financials Functional Lead to join their team in London. This newly created role will support the deployment of Workday into the remaining global entities, whilst building on the existing functionality, and support existing users. What you'll be doing * Support day to day system administration; including security, configuration and design of Workday Financials. * Maintain and develop business processes across all of Workday Financials and functional areas. Current modules are core financials plus expenses. * Provide support to end-users of the Workday platform through jira, answering inquiries, resolving issues, and following through on any reported or unresolved issues ensuring a timely and reliable response. * Collaborating closely with our external Workday consultants and Workday (as appropriate and required) directly and overseeing tickets to conclusion while ensuring accurate change management/testing protocol is followed. * Engaging with our community, end-users & senior Finance members to assess business needs and translate those needs into effective streamline technical solutions that promote user adoptions. * Experience holding requirements gathering sessions and documenting outcome, including designing process flow. * Hands on with the bi-annual compulsory releases, implement new functionality and ensuring a successful delivery is always achieved through diligent planning and testing of processes, configuration and integrations. * Stay current with industry trends and best practices to identify system improvements and enhancements. What we're looking for: * Drive and self-motivation, with the desire and commitment to succeed, deliver excellence and make positive change; * Relationship building, with excellent interpersonal skills and the ability to quickly build rapport; * Collaboration, able to work well with others across diverse backgrounds to share information, develop skills, and deliver results; * Resilience with the ability to persist and adapt; * Smart problem-solving and analytical abilities, with a curious and inquisitive mind, and an openness to new ideas; * Professional integrity and a respect for company values. Other requirements * Demonstrable proven experience of having led Workday projects or other Finance systems * Previous Workday certifications an advantage * Solid experience in a Workday Analyst role, with strong transactional experience * Completed multiple system implementation projects with involvement in integrations
18/04/2024
Full time
Following the successful implementation of Workday Financials across several geographic regions, Our Client have an exciting opportunity for a Workday Financials Functional Lead to join their team in London. This newly created role will support the deployment of Workday into the remaining global entities, whilst building on the existing functionality, and support existing users. What you'll be doing * Support day to day system administration; including security, configuration and design of Workday Financials. * Maintain and develop business processes across all of Workday Financials and functional areas. Current modules are core financials plus expenses. * Provide support to end-users of the Workday platform through jira, answering inquiries, resolving issues, and following through on any reported or unresolved issues ensuring a timely and reliable response. * Collaborating closely with our external Workday consultants and Workday (as appropriate and required) directly and overseeing tickets to conclusion while ensuring accurate change management/testing protocol is followed. * Engaging with our community, end-users & senior Finance members to assess business needs and translate those needs into effective streamline technical solutions that promote user adoptions. * Experience holding requirements gathering sessions and documenting outcome, including designing process flow. * Hands on with the bi-annual compulsory releases, implement new functionality and ensuring a successful delivery is always achieved through diligent planning and testing of processes, configuration and integrations. * Stay current with industry trends and best practices to identify system improvements and enhancements. What we're looking for: * Drive and self-motivation, with the desire and commitment to succeed, deliver excellence and make positive change; * Relationship building, with excellent interpersonal skills and the ability to quickly build rapport; * Collaboration, able to work well with others across diverse backgrounds to share information, develop skills, and deliver results; * Resilience with the ability to persist and adapt; * Smart problem-solving and analytical abilities, with a curious and inquisitive mind, and an openness to new ideas; * Professional integrity and a respect for company values. Other requirements * Demonstrable proven experience of having led Workday projects or other Finance systems * Previous Workday certifications an advantage * Solid experience in a Workday Analyst role, with strong transactional experience * Completed multiple system implementation projects with involvement in integrations
OVERVIEW We provide expert advice to Local, Regional and National Government, agencies, companies to help them understand and reduce GHG emissions and adapt to the impacts of unavoidable future climate change. We have a growing body of work relating to greenhouse gas emissions inventories/assessment, climate change risk assessment, Carbon reduction pathways following PAS 2080, UK/EU/UN climate change legislation and processes. Due to our growing and diversifying portfolio of work we are seeking to add an energetic, enthusiastic and dedicated Senior Consultant/Principal Consultant to join our Air Quality & Climate Change team. Depending on experience, they will take a supporting to lead role in the delivery and management of climate change projects, helping to grow our business in this area as well as to further build our market presence. The Role Our Air Quality & Climate Change Team is headed by an experienced Director and comprises several technical colleagues, including from across other Business Units. We are seeking a Senior Consultant or Principal Consultant (grade subject to experience) to further strengthen the climate change capacity and expertise within the team. You will have the opportunity to help shape the future of our work in what is a fast moving, globally important and exciting topic area. As a valuable member of the team, you will have proven experience in consultancy (reflective of your proposed grade). Senior and Principal Consultants will contribute to the development of business area strategy, lead projects and bids and provide support to the development of more junior colleagues. The role will contribute to existing projects, familiar with PAS 2080, mainly upon delivery of Climate Change Chapters for EIA, Whole Life Carbon Assessments and production of Circular Economy Statements and help further develop our portfolio of climate change work. Your expertise, experience, network of contacts and interests will contribute significantly in setting our future strategic direction in this area. The duties: * Work with the Team's Director to provide project delivery of climate change assessments at a major project level * Provide technical expertise in one or more of the following fields: climate change mitigation analysis, whole life carbon assessment (building and/or infrastructure), circular economy, low carbon technologies and energy efficiency, climate change adaptation, greenhouse gas emissions inventories/analysis, carbon models/tools, * Produce technical report for clients, including writing, checking and review of deliverables. * Develop client relationships and undertake bidding work including preparing, contributing to and reviewing bids/tenders. * Communicate, liaise and collaborate effectively with clients and colleagues. * Help grow and develop the wider team * Consultancy requires knowledge of project management techniques and methodologies. We expect all candidates to have a passion for project delivery, ensuring client satisfaction is achieved on time and within budget. Candidates: Successful candidates will have (commensurate to professional grade): * A passion for the environment and delivering proven sustainability outcomes. * Educated to degree level in a relevant field with further degree or professional qualification advantageous. * Specialism in one or more key climate change fields, and/or experience in EIA consultancy for built environment and infrastructure. * Experience of managing and taking responsibility for delivering successful projects of different sizes. * Experience of preparing bids, including the development of methodology and presentations. * Strong networking capability and a well-developed network of contacts. * Confidence, excellent written and oral communication skills, energy and enthusiasm, and a creative approach to problem solving.
18/04/2024
Full time
OVERVIEW We provide expert advice to Local, Regional and National Government, agencies, companies to help them understand and reduce GHG emissions and adapt to the impacts of unavoidable future climate change. We have a growing body of work relating to greenhouse gas emissions inventories/assessment, climate change risk assessment, Carbon reduction pathways following PAS 2080, UK/EU/UN climate change legislation and processes. Due to our growing and diversifying portfolio of work we are seeking to add an energetic, enthusiastic and dedicated Senior Consultant/Principal Consultant to join our Air Quality & Climate Change team. Depending on experience, they will take a supporting to lead role in the delivery and management of climate change projects, helping to grow our business in this area as well as to further build our market presence. The Role Our Air Quality & Climate Change Team is headed by an experienced Director and comprises several technical colleagues, including from across other Business Units. We are seeking a Senior Consultant or Principal Consultant (grade subject to experience) to further strengthen the climate change capacity and expertise within the team. You will have the opportunity to help shape the future of our work in what is a fast moving, globally important and exciting topic area. As a valuable member of the team, you will have proven experience in consultancy (reflective of your proposed grade). Senior and Principal Consultants will contribute to the development of business area strategy, lead projects and bids and provide support to the development of more junior colleagues. The role will contribute to existing projects, familiar with PAS 2080, mainly upon delivery of Climate Change Chapters for EIA, Whole Life Carbon Assessments and production of Circular Economy Statements and help further develop our portfolio of climate change work. Your expertise, experience, network of contacts and interests will contribute significantly in setting our future strategic direction in this area. The duties: * Work with the Team's Director to provide project delivery of climate change assessments at a major project level * Provide technical expertise in one or more of the following fields: climate change mitigation analysis, whole life carbon assessment (building and/or infrastructure), circular economy, low carbon technologies and energy efficiency, climate change adaptation, greenhouse gas emissions inventories/analysis, carbon models/tools, * Produce technical report for clients, including writing, checking and review of deliverables. * Develop client relationships and undertake bidding work including preparing, contributing to and reviewing bids/tenders. * Communicate, liaise and collaborate effectively with clients and colleagues. * Help grow and develop the wider team * Consultancy requires knowledge of project management techniques and methodologies. We expect all candidates to have a passion for project delivery, ensuring client satisfaction is achieved on time and within budget. Candidates: Successful candidates will have (commensurate to professional grade): * A passion for the environment and delivering proven sustainability outcomes. * Educated to degree level in a relevant field with further degree or professional qualification advantageous. * Specialism in one or more key climate change fields, and/or experience in EIA consultancy for built environment and infrastructure. * Experience of managing and taking responsibility for delivering successful projects of different sizes. * Experience of preparing bids, including the development of methodology and presentations. * Strong networking capability and a well-developed network of contacts. * Confidence, excellent written and oral communication skills, energy and enthusiasm, and a creative approach to problem solving.
The Role As an experienced charted town planner, you know that no two days are the same, and the same can be said for our projects. We work on a range of projects, such as major, high profile planning applications, acting as planning lead for large scale regeneration schemes and any number or type of development and infrastructure proposals, where there are complex multi-disciplined issues to overcome. In your role, you would principally work on TCPA projects but experience also of DCO/TWAO schemes would be an advantage. Alongside the Senior Director in our planning team, you will be responsible for work winning, with an active say in the direction of the business, leading projects; liaising with clients, local authorities, consultants and key stakeholders to proactively move projects forward. Developing strong professional networking relationships with those in the development industry and identify opportunities for business development, you will also need to support junior members of staff; work collaboratively in teams to support bids and tenders; and directing advice to our Clients. About Us We are one of the UK's leading independent infrastructure and property consultancies, specialising in environment, planning and sustainability. With a team comprising forward thinking, multi disciplined technical specialists we work with inspirational clients on their organisations, on their challenges and on exciting, innovative, complex and globally relevant projects, programmes and schemes. Our reputation over the last 25 years is built on the bespoke, personable and professional service we offer our clients so that they can make the right decisions and achieve the best outcomes. We do this by leveraging our experience and breadth of skills alongside our insights, commitment, and ethical approach to everything we do. As we embark on the next stage of our phenomenal success story, we are looking for an enthusiastic and dedicated Town Planner to join us on this journey and in particular, help deliver major housing, mixed use, infrastructure and regeneration schemes. The candidate You will be enthusiastic and confident in offering well informed and accurate advice when it matters and be enthused at the prospect of shaping the business. Being involved and influential within design teams, from project inception through to delivery, you will obviously be expected to have an excellent understanding of the vagaries of the planning system and be flexible about the sorts of projects and Clients that you work for. You will engage with other technical specialists in our multi-disciplined teams and identify opportunities for cross selling our services, networking and business development as well as maintaining and promoting our professional reputation. We deliver our projects through Hybrid working, with the team working from the London office, ideally three days per week. You will though, be adaptable to meet the needs of the work that we do. The successful candidate will: * Have a RTPI accredited degree * Be MRTPI qualified * Have experience in client facing and work winning is a must. * Demonstrate excellent communication skills (written and verbal) * Be critical thinkers with strong analytical and problem-solving skills * Be organised, flexible, proactive and professional and commercially minded * Be enthusiastic about leading other professionals within the business
18/04/2024
Full time
The Role As an experienced charted town planner, you know that no two days are the same, and the same can be said for our projects. We work on a range of projects, such as major, high profile planning applications, acting as planning lead for large scale regeneration schemes and any number or type of development and infrastructure proposals, where there are complex multi-disciplined issues to overcome. In your role, you would principally work on TCPA projects but experience also of DCO/TWAO schemes would be an advantage. Alongside the Senior Director in our planning team, you will be responsible for work winning, with an active say in the direction of the business, leading projects; liaising with clients, local authorities, consultants and key stakeholders to proactively move projects forward. Developing strong professional networking relationships with those in the development industry and identify opportunities for business development, you will also need to support junior members of staff; work collaboratively in teams to support bids and tenders; and directing advice to our Clients. About Us We are one of the UK's leading independent infrastructure and property consultancies, specialising in environment, planning and sustainability. With a team comprising forward thinking, multi disciplined technical specialists we work with inspirational clients on their organisations, on their challenges and on exciting, innovative, complex and globally relevant projects, programmes and schemes. Our reputation over the last 25 years is built on the bespoke, personable and professional service we offer our clients so that they can make the right decisions and achieve the best outcomes. We do this by leveraging our experience and breadth of skills alongside our insights, commitment, and ethical approach to everything we do. As we embark on the next stage of our phenomenal success story, we are looking for an enthusiastic and dedicated Town Planner to join us on this journey and in particular, help deliver major housing, mixed use, infrastructure and regeneration schemes. The candidate You will be enthusiastic and confident in offering well informed and accurate advice when it matters and be enthused at the prospect of shaping the business. Being involved and influential within design teams, from project inception through to delivery, you will obviously be expected to have an excellent understanding of the vagaries of the planning system and be flexible about the sorts of projects and Clients that you work for. You will engage with other technical specialists in our multi-disciplined teams and identify opportunities for cross selling our services, networking and business development as well as maintaining and promoting our professional reputation. We deliver our projects through Hybrid working, with the team working from the London office, ideally three days per week. You will though, be adaptable to meet the needs of the work that we do. The successful candidate will: * Have a RTPI accredited degree * Be MRTPI qualified * Have experience in client facing and work winning is a must. * Demonstrate excellent communication skills (written and verbal) * Be critical thinkers with strong analytical and problem-solving skills * Be organised, flexible, proactive and professional and commercially minded * Be enthusiastic about leading other professionals within the business
With a team comprising many recognised industry leaders, we work with inspirational clients on their organisations, on their challenges and on exciting, innovative, complex and globally relevant projects, programmes and schemes. We provide a bespoke professional service to clients so that they can make the right decisions and achieve the best outcomes. We do this by leveraging our experience and breadth of skills alongside our insights, commitment, and ethical approach to everything we do. Overview Our work portfolio includes: Environment Management and Consents Support for HS2, Crossrail and Transport for London; iconic large scale property developments and urban regeneration schemes such as Barking Riverside and consents support for the construction delivery of HS2 Curzon St, Birmingham. We carry out a wide range of bespoke planning and environmental assessments - everything from air quality monitoring, Environmental Statement reviews, through to environment management and consents on large scale projects. We are seeking an energetic, enthusiastic and experienced Principal Consultant/Associate Director to work within our Environmental Management and Consents team in Birmingham (or alternatively a London location could be considered), delivering and managing projects and helping to grow our business in this area as well as to further build our market presence. The Role The positions are for enthusiastic and motivated Principals/Associate Director who will be part of the Environmental Management and Consents team and work closely with the business unit lead. The ideal candidates will be comfortable in attending client's sites, travelling to them and conducting meetings with their staff as necessary. We are looking for Environment Management and Consents experience in delivery, delivering training to a range of audiences and ideally construction experience. All roles will work closely with our internal teams (including Planning, Acoustics, Air Quality, Digital Delivery, Ecology and EIA Infrastructure and Property) and a wide range of external partners, to deliver across a range of projects. We would expect the candidate to have specialist knowledge in one or more of the following: * Preparation and delivery of Environment Management Plans and Consent Management Plans and maintaining consents registers; * Preparation of material to support pre- submission discussions; * Liaison with Consenting Authorities; and Construction knowledge and background working through design and * construction sequencing; and Integrated Management Systems including Environment management processes. Principals will be expected to lead or contribute to bids for projects of all scales. Their role within project delivery may be as project director, project manager, framework manager and/or technical lead. They would also be expected to assist with the training/mentoring of junior members of the team. Demonstrable knowledge of environment management and consents. Consultancy requires knowledge of project management techniques and methodologies. We expect all candidates to have a passion for project delivery, ensuring client satisfaction is achieved on time and within budget. The Candidates We expect the successful Principal candidates will: * Have 8+ years of relevant experience within the environment, planning and sustainability sectors; * Demonstrable experience of writing CoCPs * Ability to monitor and report on consents KPI data; * Ability to develop and provide consent related supporting materials such as consent briefings/handovers and consent plans; * an active network of contacts in Environmental Management and Consents sectors; and * have project management and people management experience.
18/04/2024
Full time
With a team comprising many recognised industry leaders, we work with inspirational clients on their organisations, on their challenges and on exciting, innovative, complex and globally relevant projects, programmes and schemes. We provide a bespoke professional service to clients so that they can make the right decisions and achieve the best outcomes. We do this by leveraging our experience and breadth of skills alongside our insights, commitment, and ethical approach to everything we do. Overview Our work portfolio includes: Environment Management and Consents Support for HS2, Crossrail and Transport for London; iconic large scale property developments and urban regeneration schemes such as Barking Riverside and consents support for the construction delivery of HS2 Curzon St, Birmingham. We carry out a wide range of bespoke planning and environmental assessments - everything from air quality monitoring, Environmental Statement reviews, through to environment management and consents on large scale projects. We are seeking an energetic, enthusiastic and experienced Principal Consultant/Associate Director to work within our Environmental Management and Consents team in Birmingham (or alternatively a London location could be considered), delivering and managing projects and helping to grow our business in this area as well as to further build our market presence. The Role The positions are for enthusiastic and motivated Principals/Associate Director who will be part of the Environmental Management and Consents team and work closely with the business unit lead. The ideal candidates will be comfortable in attending client's sites, travelling to them and conducting meetings with their staff as necessary. We are looking for Environment Management and Consents experience in delivery, delivering training to a range of audiences and ideally construction experience. All roles will work closely with our internal teams (including Planning, Acoustics, Air Quality, Digital Delivery, Ecology and EIA Infrastructure and Property) and a wide range of external partners, to deliver across a range of projects. We would expect the candidate to have specialist knowledge in one or more of the following: * Preparation and delivery of Environment Management Plans and Consent Management Plans and maintaining consents registers; * Preparation of material to support pre- submission discussions; * Liaison with Consenting Authorities; and Construction knowledge and background working through design and * construction sequencing; and Integrated Management Systems including Environment management processes. Principals will be expected to lead or contribute to bids for projects of all scales. Their role within project delivery may be as project director, project manager, framework manager and/or technical lead. They would also be expected to assist with the training/mentoring of junior members of the team. Demonstrable knowledge of environment management and consents. Consultancy requires knowledge of project management techniques and methodologies. We expect all candidates to have a passion for project delivery, ensuring client satisfaction is achieved on time and within budget. The Candidates We expect the successful Principal candidates will: * Have 8+ years of relevant experience within the environment, planning and sustainability sectors; * Demonstrable experience of writing CoCPs * Ability to monitor and report on consents KPI data; * Ability to develop and provide consent related supporting materials such as consent briefings/handovers and consent plans; * an active network of contacts in Environmental Management and Consents sectors; and * have project management and people management experience.
Senior Cyber Security Architect Salary upto £80,000 Description: Since our establishment in 1990, Methods has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Our mission is to improve and safeguard public-facing services. We apply digital thinking to ensure the future of our public services is centred around our citizens. Our human touch sets us apart from other consultancies, system integrators and software houses - we have a customer-centric value system whereby we focus on delivering what is right for our clients. We passionately support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them. Methods are experts in delivering secure, resilient cyber and information services - keeping systems and data safe. We help reduce risk and vulnerabilities from cyber-attacks by developing a security road-map tailored to your unique needs. We help organisations improve processes such as threat management by building an identity management programme, and establishing prevention, detection and response capabilities to cyber-attacks. Requirements Ability to research, articulate, pitch complex and innovative security advice, at both business and technical levels, for new or existing problems, with the objective to justify and communicate decisions directly to key customer stakeholders including senior management. Able to understand and comprehend the impact of decisions, balancing requirements and deciding between approaches Develop vision, principles and strategy for security for multiple projects or technologies; working in a particular field as subject matter expert, to support a team in delivering engagements at scale, which may require subtle security needs and requirements, contributing to development of information security policy, standards, procedures and guidelines. Effective business acumen and an understanding of the cyber security challenges faced by client, with the objective to develop our cyber assurance practice, by supporting business development and practice management. Experience of identifying and applying security risk and familiarity with common control frameworks, with the ability investigating major breaches of security and recommending appropriate control improvements. Maintaining awareness of key business and industry trends and understanding how they impact responses to cyber risk, with the contribution of the development of our team through training and coaching. Managing, delivering, leading cyber security and cyber risk assignments, with the management of portfolio of clients, across a variety of sectors and locations, including producing documentation, presentation, reports, recommendations and quality assuring, for the work produced by team members and being the point of escalation for lower grade roles. Providing our clients with trusted advice, rooted in a pragmatic and agnostic understanding of their business situation and objectives, to help them navigate complex, risk-driven cyber decisions. Working as a subject matter expert in your particular field, owning and delivering initiatives to embed quality through learning and other activity, working seamlessly and collaboratively with colleagues and clients from other service lines, supporting a team or colleagues to deliver engagements at scale, with the appropriate reach and influence across the teams and communities. Managing diverse teams within an inclusive team culture where people are recognised and encouraged for their contribution. Essential Skills and Experience: An experienced consultant with a background in Cyber Security Minimum 5-7 years of experience in Information Security related positions Minimum 3-5 years of experience in security architecture Cyber Security Certification eg ISC2 CISSP, ISC2 CCSP, ISACA CISM or similar Certification in AWS or Azure for Architecture and Security or similar IASME/Cyber Essentials Plus Certified Expert knowledge of secure network architecture and technical design Experience in creating secure architecture in either AWS and/or Azure Experience providing expert strategy, risk and technical advice, guidance and support on cyber security, both in business-as-usual and for live and planned projects within our clients' business. Expected to be the point of escalation for architects in lower grade roles and lead technical design of systems and services Broad range of cyber and information security skills, knowledge and experience such as security threats and vulnerabilities that impact/and/or emanate from system hardware, software and other infrastructure components, and relevant strategies, controls and activities to prevent, mitigate, detect and resolve security incidents affecting system hardware, software and other infrastructure components. Experience in gap analysis for specific domains, identify gaps in existing capabilities, service maturity. Identify missing cybersecurity and cyber-resiliency capabilities in alignment with changing business needs, threat land scape and technical requirements to increase the quality of the selected solutions also including topics such as products' convergence over time and products decommissioning. Expert knowledge of identifying, developing and communicating threat modelling and understanding the impact of decisions, balancing requirements and deciding between approaches Research and apply innovative security architecture solutions to new or existing problems and be able to justify and communicate subtle design decisions Able to develop vision, principles and strategy for security architects for projects or technologies Demonstrably experienced in working as an effective member of a multi-disciplinary team and reach & influence a wide range of people across larger teams and communities. Excellent stakeholder management, presentation and communication skills, with the ability to interact with senior stakeholders across department and clients Pro-active approach to personal and professional development. Work closely with your peers in the security architecture group, service and solution architects, engineers, project teams. Must hold, or be able to hold, an HMG Security Check (SC) clearance. Ability to apply standards, practices, codes and assessment of certification programmes relevant to the IT industry and the specific organisation or business domain. Experience in writing and creating Cyber Security documents ie Risk Assessments, ESRM, DPIA etc and produce particular patterns and support quality assurance Knowledge of the IT/IS infrastructure (eg databases and LANs) and the IT applications and service processes used within own organisation, including those associated with sustainability and efficiency. Ability to use any tool or system which provides security access control (eg Active Directory) Showing proficiency in the principles and application of cloud/virtualisation (including ownership responsibilities and security implications) and be able to use tools and systems to manage virtualised environments eg Server/desktop virtualisation and SDDC (Software Defined Data Centre). Benefits Holiday: 25 days a year, plus bank holidays, with the option to buy 5 extra days each year Pension: 4% employer contribution and 5% employee contribution Discretionary bonus: based on company and individual performance Life assurance: 4 times base salary Private medical insurance: non-contributory (spouse and dependants included) Worldwide travel insurance: non-contributory (spouse and dependants included) Enhanced maternity and paternity leave after 18 months service Wellness: 24/7 confidential employee assistance programme, including counselling Social: Parties and social events, and commitment to charitable causes Professional development: access to LinkedIn Learning, and discretionary training budget Travel: season ticket loan, cycle to work scheme Development access to LinkedIn Learning, a management development programme and training Wellness 24/7 Confidential employee assistance programme
18/04/2024
Full time
Senior Cyber Security Architect Salary upto £80,000 Description: Since our establishment in 1990, Methods has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Our mission is to improve and safeguard public-facing services. We apply digital thinking to ensure the future of our public services is centred around our citizens. Our human touch sets us apart from other consultancies, system integrators and software houses - we have a customer-centric value system whereby we focus on delivering what is right for our clients. We passionately support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them. Methods are experts in delivering secure, resilient cyber and information services - keeping systems and data safe. We help reduce risk and vulnerabilities from cyber-attacks by developing a security road-map tailored to your unique needs. We help organisations improve processes such as threat management by building an identity management programme, and establishing prevention, detection and response capabilities to cyber-attacks. Requirements Ability to research, articulate, pitch complex and innovative security advice, at both business and technical levels, for new or existing problems, with the objective to justify and communicate decisions directly to key customer stakeholders including senior management. Able to understand and comprehend the impact of decisions, balancing requirements and deciding between approaches Develop vision, principles and strategy for security for multiple projects or technologies; working in a particular field as subject matter expert, to support a team in delivering engagements at scale, which may require subtle security needs and requirements, contributing to development of information security policy, standards, procedures and guidelines. Effective business acumen and an understanding of the cyber security challenges faced by client, with the objective to develop our cyber assurance practice, by supporting business development and practice management. Experience of identifying and applying security risk and familiarity with common control frameworks, with the ability investigating major breaches of security and recommending appropriate control improvements. Maintaining awareness of key business and industry trends and understanding how they impact responses to cyber risk, with the contribution of the development of our team through training and coaching. Managing, delivering, leading cyber security and cyber risk assignments, with the management of portfolio of clients, across a variety of sectors and locations, including producing documentation, presentation, reports, recommendations and quality assuring, for the work produced by team members and being the point of escalation for lower grade roles. Providing our clients with trusted advice, rooted in a pragmatic and agnostic understanding of their business situation and objectives, to help them navigate complex, risk-driven cyber decisions. Working as a subject matter expert in your particular field, owning and delivering initiatives to embed quality through learning and other activity, working seamlessly and collaboratively with colleagues and clients from other service lines, supporting a team or colleagues to deliver engagements at scale, with the appropriate reach and influence across the teams and communities. Managing diverse teams within an inclusive team culture where people are recognised and encouraged for their contribution. Essential Skills and Experience: An experienced consultant with a background in Cyber Security Minimum 5-7 years of experience in Information Security related positions Minimum 3-5 years of experience in security architecture Cyber Security Certification eg ISC2 CISSP, ISC2 CCSP, ISACA CISM or similar Certification in AWS or Azure for Architecture and Security or similar IASME/Cyber Essentials Plus Certified Expert knowledge of secure network architecture and technical design Experience in creating secure architecture in either AWS and/or Azure Experience providing expert strategy, risk and technical advice, guidance and support on cyber security, both in business-as-usual and for live and planned projects within our clients' business. Expected to be the point of escalation for architects in lower grade roles and lead technical design of systems and services Broad range of cyber and information security skills, knowledge and experience such as security threats and vulnerabilities that impact/and/or emanate from system hardware, software and other infrastructure components, and relevant strategies, controls and activities to prevent, mitigate, detect and resolve security incidents affecting system hardware, software and other infrastructure components. Experience in gap analysis for specific domains, identify gaps in existing capabilities, service maturity. Identify missing cybersecurity and cyber-resiliency capabilities in alignment with changing business needs, threat land scape and technical requirements to increase the quality of the selected solutions also including topics such as products' convergence over time and products decommissioning. Expert knowledge of identifying, developing and communicating threat modelling and understanding the impact of decisions, balancing requirements and deciding between approaches Research and apply innovative security architecture solutions to new or existing problems and be able to justify and communicate subtle design decisions Able to develop vision, principles and strategy for security architects for projects or technologies Demonstrably experienced in working as an effective member of a multi-disciplinary team and reach & influence a wide range of people across larger teams and communities. Excellent stakeholder management, presentation and communication skills, with the ability to interact with senior stakeholders across department and clients Pro-active approach to personal and professional development. Work closely with your peers in the security architecture group, service and solution architects, engineers, project teams. Must hold, or be able to hold, an HMG Security Check (SC) clearance. Ability to apply standards, practices, codes and assessment of certification programmes relevant to the IT industry and the specific organisation or business domain. Experience in writing and creating Cyber Security documents ie Risk Assessments, ESRM, DPIA etc and produce particular patterns and support quality assurance Knowledge of the IT/IS infrastructure (eg databases and LANs) and the IT applications and service processes used within own organisation, including those associated with sustainability and efficiency. Ability to use any tool or system which provides security access control (eg Active Directory) Showing proficiency in the principles and application of cloud/virtualisation (including ownership responsibilities and security implications) and be able to use tools and systems to manage virtualised environments eg Server/desktop virtualisation and SDDC (Software Defined Data Centre). Benefits Holiday: 25 days a year, plus bank holidays, with the option to buy 5 extra days each year Pension: 4% employer contribution and 5% employee contribution Discretionary bonus: based on company and individual performance Life assurance: 4 times base salary Private medical insurance: non-contributory (spouse and dependants included) Worldwide travel insurance: non-contributory (spouse and dependants included) Enhanced maternity and paternity leave after 18 months service Wellness: 24/7 confidential employee assistance programme, including counselling Social: Parties and social events, and commitment to charitable causes Professional development: access to LinkedIn Learning, and discretionary training budget Travel: season ticket loan, cycle to work scheme Development access to LinkedIn Learning, a management development programme and training Wellness 24/7 Confidential employee assistance programme
WA Consultants is currently recruiting for a contract TV Rack Systems Engineer for a client based in Bristol. The ideal candidate will have a robust background in electronic engineering or manufacturing, working electronics assemblies. You will need a keen understanding of safety standards, system design, and cable management. You will have a basic CAD capability for designing custom metal panel parts. Have solid organisational and logistic skills required to kit and build units for a range of internal and external customers. You will be comfortable with PC hardware, the Ubuntu operating system, and general system configurations, including Routers and Wi-Fi setups. Responsibilities: Disassembling TV's and Set Top Box units to mount their boards into test systems. Connecting the TV board interfaces into the rack systems to varying client requirements. Develop and construct custom rack units tailored for test automation of TV software products. Implement electrical and hardware solutions adhering to the highest safety and quality standards. Understand the CE Directive, and its implications for rack systems. Manage cable looms effectively for organised and efficient system configurations. Set up and maintain PC hardware, Routers, and WiFi networks within an Ubuntu operating system environment. Collaborate closely with the engineering team to develop, refine, and innovate system designs. Diagnose and resolve hardware, software, and system issues swiftly and efficiently. Stay updated on the latest technologies and methodologies in test automation and system design relevant to the TV software industry. Exhibit excellent customer-facing skills and the ability to represent the company professionally in client interactions. Be willing to travel across the UK for project implementations and customer support. Manage the procurement of parts and equipment, ensuring projects are completed on time and within budget. Utilise PCB and CAD design tools for necessary system modifications and enhancements. Work on site at customer locations to install, configure and maintain systems Essential skills: Degree or vocational qualifications in Electrical Engineering, Computer Science, or related fields. Demonstrated experience in electronic engineering and hardware development, ideally with TV's or monitors, perhaps working with rack units and test automation systems in the TV software sector. Knowledge of safety protocols, system design, and cable management. Comfortable with PC hardware, Ubuntu operating system, and network configurations. Exceptional troubleshooting skills across hardware, software, and system domains. Strong communication, collaboration, and problem-solving abilities, with customer-facing experience. Highly organised with proven ability to manage time effectively and handle the procurement process for parts and equipment. Willingness to travel within the UK as required for customer support and project implementation. Detail-oriented, with a passion for technology and innovation in the TV software industry. Please advise on availability and rate expectations on application. For further information, please contact Alexander Wilson. WA Consultants is an Employment Business and an Employment Agency as described within The Conduct of Employment Agencies and Employment Businesses Regulations 2003.
18/04/2024
Project-based
WA Consultants is currently recruiting for a contract TV Rack Systems Engineer for a client based in Bristol. The ideal candidate will have a robust background in electronic engineering or manufacturing, working electronics assemblies. You will need a keen understanding of safety standards, system design, and cable management. You will have a basic CAD capability for designing custom metal panel parts. Have solid organisational and logistic skills required to kit and build units for a range of internal and external customers. You will be comfortable with PC hardware, the Ubuntu operating system, and general system configurations, including Routers and Wi-Fi setups. Responsibilities: Disassembling TV's and Set Top Box units to mount their boards into test systems. Connecting the TV board interfaces into the rack systems to varying client requirements. Develop and construct custom rack units tailored for test automation of TV software products. Implement electrical and hardware solutions adhering to the highest safety and quality standards. Understand the CE Directive, and its implications for rack systems. Manage cable looms effectively for organised and efficient system configurations. Set up and maintain PC hardware, Routers, and WiFi networks within an Ubuntu operating system environment. Collaborate closely with the engineering team to develop, refine, and innovate system designs. Diagnose and resolve hardware, software, and system issues swiftly and efficiently. Stay updated on the latest technologies and methodologies in test automation and system design relevant to the TV software industry. Exhibit excellent customer-facing skills and the ability to represent the company professionally in client interactions. Be willing to travel across the UK for project implementations and customer support. Manage the procurement of parts and equipment, ensuring projects are completed on time and within budget. Utilise PCB and CAD design tools for necessary system modifications and enhancements. Work on site at customer locations to install, configure and maintain systems Essential skills: Degree or vocational qualifications in Electrical Engineering, Computer Science, or related fields. Demonstrated experience in electronic engineering and hardware development, ideally with TV's or monitors, perhaps working with rack units and test automation systems in the TV software sector. Knowledge of safety protocols, system design, and cable management. Comfortable with PC hardware, Ubuntu operating system, and network configurations. Exceptional troubleshooting skills across hardware, software, and system domains. Strong communication, collaboration, and problem-solving abilities, with customer-facing experience. Highly organised with proven ability to manage time effectively and handle the procurement process for parts and equipment. Willingness to travel within the UK as required for customer support and project implementation. Detail-oriented, with a passion for technology and innovation in the TV software industry. Please advise on availability and rate expectations on application. For further information, please contact Alexander Wilson. WA Consultants is an Employment Business and an Employment Agency as described within The Conduct of Employment Agencies and Employment Businesses Regulations 2003.
IT Asset Team Leader - Stafford/remote - circa £55k plus package I have an exciting opportunity to join a well-established organisation as an IT Asset Team Leader ensuring all assets are accounted for and any vulnerabilities found on these systems are dealt with. As the IT Asset Team Leader you will be managing two teams, will be hands-on and responsible for working with requesters, stakeholders, project managers and all the engineering teams involved within the delivery pipeline for IT Infrastructure builds. Ensuring that requests and requirements are fully maintained, understood, correctly processed, and prioritised through each team and managed correctly within the system. Skills and experience Proven experience with all aspects of IT infrastructure delivery, project coordination and IT asset management, with Service Asset Lifecycle knowledge. Knowledge of physical and virtual infrastructure within data centre and end-user technology environments, along with Windows and Linux operating systems. Ability to manage and coordinate the delivery of multiple streams of work, from simple requests to multi-scale environment buildouts and vulnerability tracking. Strong communication skills supported by a high level of energy and persuasion, with the ability to interact with all levels of the organisation in a professional, diplomatic, and tactful manner. Presenting project status to other teams and participating in cross-functional meetings and working teams. Experience in team management, with strong time management and planning skills. Thorough understanding of IT delivery management practices and principles, with experience delivering IT projects. Project audit and reporting experience to help ensure compliance with processes and status reporting. Ability to work in a fast-paced environment on multiple projects with independent deadlines and deliverables with a strong attention to detail. Main Responsibilities Ensuring the teams are correctly and efficiently coordinating the planning and tracking of each request to meet the requested dates, whilst keeping the requestor up to date with progress, delays, or any problems. Interacting with the necessary infrastructure teams to ensure work is actioned promptly and that task updates are applied with sufficient detail to provide visibility. Highlighting and escalating delays or problems as required to prevent data slippage and ensuring any delays are communicated with the requesters. Working directly with our project, infrastructure, and development teams to understand work stacks, priorities, and upcoming projects and that we are delivering the requests as planned. Facilitating meetings with requesters to ensure the requirements and timescales are fully understood and any prerequisites are in place and planned. Following up on all requests that are held up or delayed, agreeing on review schedules with the requestors and technical owners to facilitate progress. Building and maintaining relationships with all team leaders and managers involved within the processes, whilst ensuring reviews are regularly carried out to monitor the delivery pipeline. Leading and participating in continual service improvement projects for internal and customer-related systems and platforms. IT Asset Team Leader - Stafford/remote - circa £55k plus package
18/04/2024
Full time
IT Asset Team Leader - Stafford/remote - circa £55k plus package I have an exciting opportunity to join a well-established organisation as an IT Asset Team Leader ensuring all assets are accounted for and any vulnerabilities found on these systems are dealt with. As the IT Asset Team Leader you will be managing two teams, will be hands-on and responsible for working with requesters, stakeholders, project managers and all the engineering teams involved within the delivery pipeline for IT Infrastructure builds. Ensuring that requests and requirements are fully maintained, understood, correctly processed, and prioritised through each team and managed correctly within the system. Skills and experience Proven experience with all aspects of IT infrastructure delivery, project coordination and IT asset management, with Service Asset Lifecycle knowledge. Knowledge of physical and virtual infrastructure within data centre and end-user technology environments, along with Windows and Linux operating systems. Ability to manage and coordinate the delivery of multiple streams of work, from simple requests to multi-scale environment buildouts and vulnerability tracking. Strong communication skills supported by a high level of energy and persuasion, with the ability to interact with all levels of the organisation in a professional, diplomatic, and tactful manner. Presenting project status to other teams and participating in cross-functional meetings and working teams. Experience in team management, with strong time management and planning skills. Thorough understanding of IT delivery management practices and principles, with experience delivering IT projects. Project audit and reporting experience to help ensure compliance with processes and status reporting. Ability to work in a fast-paced environment on multiple projects with independent deadlines and deliverables with a strong attention to detail. Main Responsibilities Ensuring the teams are correctly and efficiently coordinating the planning and tracking of each request to meet the requested dates, whilst keeping the requestor up to date with progress, delays, or any problems. Interacting with the necessary infrastructure teams to ensure work is actioned promptly and that task updates are applied with sufficient detail to provide visibility. Highlighting and escalating delays or problems as required to prevent data slippage and ensuring any delays are communicated with the requesters. Working directly with our project, infrastructure, and development teams to understand work stacks, priorities, and upcoming projects and that we are delivering the requests as planned. Facilitating meetings with requesters to ensure the requirements and timescales are fully understood and any prerequisites are in place and planned. Following up on all requests that are held up or delayed, agreeing on review schedules with the requestors and technical owners to facilitate progress. Building and maintaining relationships with all team leaders and managers involved within the processes, whilst ensuring reviews are regularly carried out to monitor the delivery pipeline. Leading and participating in continual service improvement projects for internal and customer-related systems and platforms. IT Asset Team Leader - Stafford/remote - circa £55k plus package
2nd Line Support Engineer - Cloud - Office 365 - SC Cleared - Wool, Dorset (RL7380) Location: Wool, Dorset Salary: Upto £37,000 (DOE) + Benefits Start Date: ASAP Please note this role unfortunately does not offer sponsorship. The Company Our client empowers people to create sustainable value with the clever use of technology. They are proud to be one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365 and Microsoft 365. Their deep expertise has led to a long track record of success delivering transformational IT services and solutions for their customers. The Role Our client is seeking an experienced 2nd Line Support Engineer. This position is perfect for someone seeking a challenging role with ample opportunity for career growth. The role will suit an experienced 2nd Line Support Engineer residing in the UK. You've been in this or similar role previously and have developed strong analytical and technical skills, having hands on experience in IT industry. This means working with latest technologies and supporting users is something you'll look forward to. You should be eligible for SC clearance. You will be mainly responsible for: Taking ownership and managing tickets through resolution or escalation is something you know all too well. Meeting your SLAs ( Service Level Agreements ) - troubleshooting, maintaining, and supporting a wide range of systems is just as important to you as answering queries and complaints. Taking ownership of your tickets, you're constantly involved in collaboration with the rest of the teams, ensuring personal and team objectives are achieved and providing further guidance when necessary. Upskilling yourself by gaining relevant qualifications and accreditations to further develop your skills. Understanding the importance of problem ownership and client success and aiming for top rated client feedback, providing high quality services. Handling client interaction, managing their expectations, reporting client facing risks and customer feedback with great professionalism. Ensuring quality delivery when working at any of their client sites and enjoy working it, all at the same time. Technical Skills: These are some of your areas of expertise and where you will be able to showcase your IT skills: Microsoft Exchange Active Directory Cloud (Azure, AWS or Google cloud) SCCM Office 365 Mobile Device Management Intune Windows Servers (full range) Server Virtualisation (HyperV/VMWare) Local Area Networking Symantec Products Cisco LAN/WAN (Routers, Switches, ASAs) Routing/switching equipment including, but not limited to, Cisco, Dell, HP Switches, Routers and Firewalls Citrix ( XenApp/XenDesktop) Formal IT qualification, ideally MCSE/MCITP or multiple MCPs massively advantageous Sharepoint 2010/2013 To apply for this 2nd Line Support Engineer permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
18/04/2024
Full time
2nd Line Support Engineer - Cloud - Office 365 - SC Cleared - Wool, Dorset (RL7380) Location: Wool, Dorset Salary: Upto £37,000 (DOE) + Benefits Start Date: ASAP Please note this role unfortunately does not offer sponsorship. The Company Our client empowers people to create sustainable value with the clever use of technology. They are proud to be one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365 and Microsoft 365. Their deep expertise has led to a long track record of success delivering transformational IT services and solutions for their customers. The Role Our client is seeking an experienced 2nd Line Support Engineer. This position is perfect for someone seeking a challenging role with ample opportunity for career growth. The role will suit an experienced 2nd Line Support Engineer residing in the UK. You've been in this or similar role previously and have developed strong analytical and technical skills, having hands on experience in IT industry. This means working with latest technologies and supporting users is something you'll look forward to. You should be eligible for SC clearance. You will be mainly responsible for: Taking ownership and managing tickets through resolution or escalation is something you know all too well. Meeting your SLAs ( Service Level Agreements ) - troubleshooting, maintaining, and supporting a wide range of systems is just as important to you as answering queries and complaints. Taking ownership of your tickets, you're constantly involved in collaboration with the rest of the teams, ensuring personal and team objectives are achieved and providing further guidance when necessary. Upskilling yourself by gaining relevant qualifications and accreditations to further develop your skills. Understanding the importance of problem ownership and client success and aiming for top rated client feedback, providing high quality services. Handling client interaction, managing their expectations, reporting client facing risks and customer feedback with great professionalism. Ensuring quality delivery when working at any of their client sites and enjoy working it, all at the same time. Technical Skills: These are some of your areas of expertise and where you will be able to showcase your IT skills: Microsoft Exchange Active Directory Cloud (Azure, AWS or Google cloud) SCCM Office 365 Mobile Device Management Intune Windows Servers (full range) Server Virtualisation (HyperV/VMWare) Local Area Networking Symantec Products Cisco LAN/WAN (Routers, Switches, ASAs) Routing/switching equipment including, but not limited to, Cisco, Dell, HP Switches, Routers and Firewalls Citrix ( XenApp/XenDesktop) Formal IT qualification, ideally MCSE/MCITP or multiple MCPs massively advantageous Sharepoint 2010/2013 To apply for this 2nd Line Support Engineer permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
Director of Cost Reporting and Analytics - London - £110k Director of Cost Analytics & Reporting is required by a leading Investment bank based in the City of London. As part of a wider business transformation we need an experienced finance professional to join a key, high performing and dynamic Finance team on a hybrid basis. This high profile role will report to the Executive Director heading up the Reporting and analytics division and be responsible for providing leadership support across the Cost team with key deliverables with specifics around expense costs and driving the rolling forecast models. The successful candidate will be required to collaboratively engage across Finance and the Business, playing a leading role in supporting and influencing business decision making to ensure strategic plans Key Skills & Experience Similar Cost & Reporting experience at VP or Director level Professional Accounting qualification Strong stakeholder management Leadership experience In return the client will offer a fantastic opportunity to progress your career within a Global brand in the Investment banking industry, along with a starting base salary up to £110k plus bonus and benefits. Director of Cost Reporting and Analytics - London - £110k Kite Human Capital - Hire Better We are unashamedly focused on working with only the best people, who care about customer value and maintain a fantastic working reputation. If you are someone that is committed to working hard to achieve great results, views challenge as an exciting opportunity and wants to work in some of the best possible assignments then please get in touch, we'd love to help you find your next position. We pride ourselves on rock solid integrity and honesty, and place client value at the centre of every decision we make. 2023 - Winner Most Innovative Recruitment Agency' 2023 - Winner Best Banking/Professional Service' 2018 - Winner Best Client Service' 2017 - Winner Agency of The Year' 2017 - Winner Banking & Financial Services Agency' 2016 - Winner Banking & Financial Services Agency'
18/04/2024
Full time
Director of Cost Reporting and Analytics - London - £110k Director of Cost Analytics & Reporting is required by a leading Investment bank based in the City of London. As part of a wider business transformation we need an experienced finance professional to join a key, high performing and dynamic Finance team on a hybrid basis. This high profile role will report to the Executive Director heading up the Reporting and analytics division and be responsible for providing leadership support across the Cost team with key deliverables with specifics around expense costs and driving the rolling forecast models. The successful candidate will be required to collaboratively engage across Finance and the Business, playing a leading role in supporting and influencing business decision making to ensure strategic plans Key Skills & Experience Similar Cost & Reporting experience at VP or Director level Professional Accounting qualification Strong stakeholder management Leadership experience In return the client will offer a fantastic opportunity to progress your career within a Global brand in the Investment banking industry, along with a starting base salary up to £110k plus bonus and benefits. Director of Cost Reporting and Analytics - London - £110k Kite Human Capital - Hire Better We are unashamedly focused on working with only the best people, who care about customer value and maintain a fantastic working reputation. If you are someone that is committed to working hard to achieve great results, views challenge as an exciting opportunity and wants to work in some of the best possible assignments then please get in touch, we'd love to help you find your next position. We pride ourselves on rock solid integrity and honesty, and place client value at the centre of every decision we make. 2023 - Winner Most Innovative Recruitment Agency' 2023 - Winner Best Banking/Professional Service' 2018 - Winner Best Client Service' 2017 - Winner Agency of The Year' 2017 - Winner Banking & Financial Services Agency' 2016 - Winner Banking & Financial Services Agency'
Global Technology Solutions Ltd
Manchester, Lancashire
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
17/04/2024
Full time
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Your new company Opportunity to join a public sector housing organisation based in Accrington Your new role Initial Support provides - first point of contact for support and provides either resolution or escalation. Telephone Support - Dealing with Service Desk telephone calls from colleagues and business partners professionally. Service Desk Item Management - Managing open calls to ensure that dealt with efficiently, customers updated regularly and escalation when appropriate. User Accounts - Manage user accounts and email filtering in a timely manner and raising concerns in line with agreed escalation process. Mobile Device Management - Contribute to the effective delivery, support and administration of the organisations mobile phones and tablet devices. Team Priorities - Be aware of ICT priorities and maintain knowledge of service delivery standards and adhere to established guidance on delivery of service. What you'll need to succeed Experience working within a Service desk using ITIL methodology. Excellent written and verbal communications skills and able to support remote and in person users effectively. Proven track record of delivering high levels of customer service with an SLA managed environment. Professional understanding of supporting the Microsoft Windows operating system and applications. Full understanding of supporting mobile devices. Able to work effectively in a team to deliver against agreed targets. Ability to develop positive relationships with colleagues and customers Experience of Active Directory and account resets What you'll get in return ICT Analyst £19.18 per hour Inside IR35 (Umbrella) 6 week contract + potential extension Accrington based (fully on site) 8-4 working hours What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
17/04/2024
Project-based
Your new company Opportunity to join a public sector housing organisation based in Accrington Your new role Initial Support provides - first point of contact for support and provides either resolution or escalation. Telephone Support - Dealing with Service Desk telephone calls from colleagues and business partners professionally. Service Desk Item Management - Managing open calls to ensure that dealt with efficiently, customers updated regularly and escalation when appropriate. User Accounts - Manage user accounts and email filtering in a timely manner and raising concerns in line with agreed escalation process. Mobile Device Management - Contribute to the effective delivery, support and administration of the organisations mobile phones and tablet devices. Team Priorities - Be aware of ICT priorities and maintain knowledge of service delivery standards and adhere to established guidance on delivery of service. What you'll need to succeed Experience working within a Service desk using ITIL methodology. Excellent written and verbal communications skills and able to support remote and in person users effectively. Proven track record of delivering high levels of customer service with an SLA managed environment. Professional understanding of supporting the Microsoft Windows operating system and applications. Full understanding of supporting mobile devices. Able to work effectively in a team to deliver against agreed targets. Ability to develop positive relationships with colleagues and customers Experience of Active Directory and account resets What you'll get in return ICT Analyst £19.18 per hour Inside IR35 (Umbrella) 6 week contract + potential extension Accrington based (fully on site) 8-4 working hours What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Conexus are partnered with an a globally renowned consulting firm who are searching for a Senior Technology & Digital Risk Consultant to join their team to help clients navigate the ever-evolving landscape of technology and digital risks. In this role, you'll be responsible for: Collaborating with diverse teams to deliver innovative and customised risk management solutions to clients worldwide. Contributing to our Client's thought leadership in the field of technology and digital risk. Guiding clients in understanding their technology risk profile, implementing effective mitigation strategies, and managing emerging technology risks. Providing assurance over client's operating environments and vendors. We're looking for someone with: A relevant university degree (computer science, mathematics, engineering, or physics preferred). Experience in technology/IT risk management within professional services or a relevant industry. Familiarity with GRC or IT audit and risk/control frameworks (ISO 27001, NIST, COBIT 5, or ITIL v4). Strong communication skills in English (additional Swiss national language a plus, especially German). A combination of the following is a benefit: Qualification or partial qualification in CISA/CISM/CISSP or equivalent professional certifications. Why our Client?: Dynamic and challenging work environment with exposure to diverse industries, clients, and expertise. Collaborative team culture that supports your career growth and learning goals. Comprehensive training and development opportunities to help you reach your full potential. If this position is of interest, apply here or contact me directly for more details.
17/04/2024
Full time
Conexus are partnered with an a globally renowned consulting firm who are searching for a Senior Technology & Digital Risk Consultant to join their team to help clients navigate the ever-evolving landscape of technology and digital risks. In this role, you'll be responsible for: Collaborating with diverse teams to deliver innovative and customised risk management solutions to clients worldwide. Contributing to our Client's thought leadership in the field of technology and digital risk. Guiding clients in understanding their technology risk profile, implementing effective mitigation strategies, and managing emerging technology risks. Providing assurance over client's operating environments and vendors. We're looking for someone with: A relevant university degree (computer science, mathematics, engineering, or physics preferred). Experience in technology/IT risk management within professional services or a relevant industry. Familiarity with GRC or IT audit and risk/control frameworks (ISO 27001, NIST, COBIT 5, or ITIL v4). Strong communication skills in English (additional Swiss national language a plus, especially German). A combination of the following is a benefit: Qualification or partial qualification in CISA/CISM/CISSP or equivalent professional certifications. Why our Client?: Dynamic and challenging work environment with exposure to diverse industries, clients, and expertise. Collaborative team culture that supports your career growth and learning goals. Comprehensive training and development opportunities to help you reach your full potential. If this position is of interest, apply here or contact me directly for more details.
Robert Half are working with an etsbalished professional services organisation based in Taunton as they look to recruit an Infrastructure Engineer on a permanent basis The role My client is committed to delivering innovative and reliable solutions to their people and clients, leveraging cutting-edge technologies like Azure and Office 365 to empower the businesses and drive growth. I am seeking a talented Azure and Office 365 Engineer to join their dynamic IT team. The ideal candidate will have a strong background in cloud technologies, particularly Azure and Office 365, with a passion for designing, implementing, and managing robust solutions for the business. Responsibilities; Design, deploy, and manage Azure and Office 365 environments, ensuring high availability, scalability, and security. Collaborate with end users to understand their business requirements and provide tailored solutions that meet their needs. Migrate on-premises infrastructure and workloads to Azure and Office 365, leveraging best practices and minimising downtime. Implement and configure Azure services such as Virtual Machines, Azure Active Directory, Azure Networking, Azure Storage, and Azure Backup. Configure and manage Office 365 services including Exchange Online, SharePoint Online, OneDrive for Business, and Teams. Monitor system performance, troubleshoot issues, and optimise resources to ensure optimal performance and cost-effectiveness. Implement security measures and compliance controls to protect data and meet regulatory requirements. Provide technical guidance and support, resolving issues and addressing concerns in a timely manner. Stay current with industry trends and emerging technologies, continuously enhancing skills and knowledge to drive innovation and improvement. Experience: Have 3+ years of experience in designing, implementing, and managing Azure and Office 365 environments Demonstrate in-depth knowledge of Azure services and Office 365 applications, with hands-on experience in deployment and administration Have a strong understanding of networking concepts, security principles, and compliance standards relevant to cloud environments Be proficient in PowerShell Scripting for automation and management tasks Show excellent communication and interpersonal skills, with the ability to effectively collaborate with clients and team members Pride yourself on your strong problem solving skills and the ability to troubleshoot complex technical issues Salary/working pattern: £40,000-£45,000 Hybrid working (3 days on site 2 from home) Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website:
17/04/2024
Full time
Robert Half are working with an etsbalished professional services organisation based in Taunton as they look to recruit an Infrastructure Engineer on a permanent basis The role My client is committed to delivering innovative and reliable solutions to their people and clients, leveraging cutting-edge technologies like Azure and Office 365 to empower the businesses and drive growth. I am seeking a talented Azure and Office 365 Engineer to join their dynamic IT team. The ideal candidate will have a strong background in cloud technologies, particularly Azure and Office 365, with a passion for designing, implementing, and managing robust solutions for the business. Responsibilities; Design, deploy, and manage Azure and Office 365 environments, ensuring high availability, scalability, and security. Collaborate with end users to understand their business requirements and provide tailored solutions that meet their needs. Migrate on-premises infrastructure and workloads to Azure and Office 365, leveraging best practices and minimising downtime. Implement and configure Azure services such as Virtual Machines, Azure Active Directory, Azure Networking, Azure Storage, and Azure Backup. Configure and manage Office 365 services including Exchange Online, SharePoint Online, OneDrive for Business, and Teams. Monitor system performance, troubleshoot issues, and optimise resources to ensure optimal performance and cost-effectiveness. Implement security measures and compliance controls to protect data and meet regulatory requirements. Provide technical guidance and support, resolving issues and addressing concerns in a timely manner. Stay current with industry trends and emerging technologies, continuously enhancing skills and knowledge to drive innovation and improvement. Experience: Have 3+ years of experience in designing, implementing, and managing Azure and Office 365 environments Demonstrate in-depth knowledge of Azure services and Office 365 applications, with hands-on experience in deployment and administration Have a strong understanding of networking concepts, security principles, and compliance standards relevant to cloud environments Be proficient in PowerShell Scripting for automation and management tasks Show excellent communication and interpersonal skills, with the ability to effectively collaborate with clients and team members Pride yourself on your strong problem solving skills and the ability to troubleshoot complex technical issues Salary/working pattern: £40,000-£45,000 Hybrid working (3 days on site 2 from home) Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website:
Conexus are partnered with one of the most recognisable names when it comes to IT Consulting, this is a fantastic opportunity to join an industry leading company to establish best practices for Cloud and Infrastructure Security. We empower organisations to navigate their digital transformation with a security-first approach. In this role, you'll be responsible for designing and implementing secure solutions that align with clients' business needs, ensuring a smooth adoption process. Join a dynamic and rapidly expanding organisation at the forefront of business innovation in Switzerland. We are seeking talented individuals who are passionate about driving client success and are ready to make a lasting impact in the world of business solutions. Your Impact: Collaborate with clients to understand their security vulnerabilities and threats. Develop strategies and blueprints for secure cloud and network solutions. Lead a team to implement these solutions. Guide clients in adopting advanced security and networking technologies. Who You Are: 5+ years of experience in security consulting, professional services, or internal security consulting. Strong analytical and problem-solving skills with clear and concise communication abilities. Passionate about cybersecurity, cloud, networking, and zero-trust principles, with expertise in multiple security domains. Relevant background in IT security, cybersecurity, or a related field. In-depth understanding of secure cloud infrastructure (AWS, Azure, GCP), leading technology solutions, and experience with enterprise networking, security engineering (on-premise and cloud), and identity and access management (IAM). Familiarity with security tools like Cisco, Palo Alto, CrowdStrike, Zscaler, Netskope, or similar (advantageous). Additional Information: Fluency in English is required. German or French is a plus. Join a diverse and motivated team of cybersecurity professionals in Switzerland. We offer comprehensive development opportunities through training, mentoring, and cross-team collaboration. We foster a welcoming and inclusive environment where you can thrive and celebrate your achievements. Be bold, think big, and challenge the status quo. We'll support your career growth at every step. If this position is of interest, apply here or contact me directly for more details.
17/04/2024
Full time
Conexus are partnered with one of the most recognisable names when it comes to IT Consulting, this is a fantastic opportunity to join an industry leading company to establish best practices for Cloud and Infrastructure Security. We empower organisations to navigate their digital transformation with a security-first approach. In this role, you'll be responsible for designing and implementing secure solutions that align with clients' business needs, ensuring a smooth adoption process. Join a dynamic and rapidly expanding organisation at the forefront of business innovation in Switzerland. We are seeking talented individuals who are passionate about driving client success and are ready to make a lasting impact in the world of business solutions. Your Impact: Collaborate with clients to understand their security vulnerabilities and threats. Develop strategies and blueprints for secure cloud and network solutions. Lead a team to implement these solutions. Guide clients in adopting advanced security and networking technologies. Who You Are: 5+ years of experience in security consulting, professional services, or internal security consulting. Strong analytical and problem-solving skills with clear and concise communication abilities. Passionate about cybersecurity, cloud, networking, and zero-trust principles, with expertise in multiple security domains. Relevant background in IT security, cybersecurity, or a related field. In-depth understanding of secure cloud infrastructure (AWS, Azure, GCP), leading technology solutions, and experience with enterprise networking, security engineering (on-premise and cloud), and identity and access management (IAM). Familiarity with security tools like Cisco, Palo Alto, CrowdStrike, Zscaler, Netskope, or similar (advantageous). Additional Information: Fluency in English is required. German or French is a plus. Join a diverse and motivated team of cybersecurity professionals in Switzerland. We offer comprehensive development opportunities through training, mentoring, and cross-team collaboration. We foster a welcoming and inclusive environment where you can thrive and celebrate your achievements. Be bold, think big, and challenge the status quo. We'll support your career growth at every step. If this position is of interest, apply here or contact me directly for more details.
Job Opportunity My client is looking for an IT Manager to join their new manufacturing site in Deeside, Wales. This position will be responsible for managing all of the technology for the UK site. This will be my client's first site within the UK. Job Responsibilities Managing software and hardware technologies for the UK site. Directly manage 2 other IT professionals in the Deeside office Manage the IT budget PC Installation Provide 1st line support for all UK staff Provide Network support for all UK staff Communicate with staff across all levels (Productive to Director level) Provide recommendations for new technologies for the site Requirements Individuals who have worked in mix of manufacturing/warehouse/office based Individuals who can demonstrate their ability to flex between managing teams/leadership responsibilities - in the early phase of this role individuals will be the single point of contact in IT so spending a lot of time at the site in work wear supporting infrastructure/IT service to the construction project Someone who can take the group IT strategy and deliver it on site in the UK Strong approach to Cyber Security and problem solving to new technologies Leadership capability - recruiting a team, coaching others, provide direction, build strategy Apply today for immediate consideration!
17/04/2024
Full time
Job Opportunity My client is looking for an IT Manager to join their new manufacturing site in Deeside, Wales. This position will be responsible for managing all of the technology for the UK site. This will be my client's first site within the UK. Job Responsibilities Managing software and hardware technologies for the UK site. Directly manage 2 other IT professionals in the Deeside office Manage the IT budget PC Installation Provide 1st line support for all UK staff Provide Network support for all UK staff Communicate with staff across all levels (Productive to Director level) Provide recommendations for new technologies for the site Requirements Individuals who have worked in mix of manufacturing/warehouse/office based Individuals who can demonstrate their ability to flex between managing teams/leadership responsibilities - in the early phase of this role individuals will be the single point of contact in IT so spending a lot of time at the site in work wear supporting infrastructure/IT service to the construction project Someone who can take the group IT strategy and deliver it on site in the UK Strong approach to Cyber Security and problem solving to new technologies Leadership capability - recruiting a team, coaching others, provide direction, build strategy Apply today for immediate consideration!
Service Desk Engineer - Manufacturing Company - £38k + Package 2nd Line Support Engineer required by a leading manufacturing company to take on a challenging new role. This is an excellent opportunity for someone who wants to advance their career towards a more independent role, with exposure to a wider range of technology solutions. Reporting to the IT Operations & Infrastructure Manager, the service desk engineer will ensure that solutions are well-maintained and supportable. This role would suit a Senior Service Desk & End-User Compute Engineer who has a broad background supporting across a variety of technologies. An excellent training and development programme including a budget for external training and certifications, so progression opportunities in this role are fantastic. Overview: Permanent role with a salary of up to £38k basic + benefits package. Fully onsite position, no hybrid options available. Portbury office 4 days a week and 1 day a week at their office in Trowbridge to be part of the wider team. Working hours are Monday-Friday, 8:00am - 4:30pm. Available for out of hours support for any critical production issues. Requirements: Experience providing 2nd line technical support and desk side support Windows Server/Print Services Active Directory Advanced knowledge in Computer Hardware Advanced knowledge in Common Software applications Advanced knowledge in Microsoft Operating system Proficient knowledge in Printer Hardware Proficient knowledge in configuring and troubleshooting networking, wireless and VPN features of end-user devices Proficient knowledge in Ticketing software Microsoft Office & Office 365 applications Desired Skills: VMware virtualisation knowledge. Network and server hardware and components IT qualifications may include A+ Certification CompTIA A+ Certification Microsoft Certified IT Professional (MCITP) certification in desktop area Microsoft Office Specialist (MOS) certification
17/04/2024
Full time
Service Desk Engineer - Manufacturing Company - £38k + Package 2nd Line Support Engineer required by a leading manufacturing company to take on a challenging new role. This is an excellent opportunity for someone who wants to advance their career towards a more independent role, with exposure to a wider range of technology solutions. Reporting to the IT Operations & Infrastructure Manager, the service desk engineer will ensure that solutions are well-maintained and supportable. This role would suit a Senior Service Desk & End-User Compute Engineer who has a broad background supporting across a variety of technologies. An excellent training and development programme including a budget for external training and certifications, so progression opportunities in this role are fantastic. Overview: Permanent role with a salary of up to £38k basic + benefits package. Fully onsite position, no hybrid options available. Portbury office 4 days a week and 1 day a week at their office in Trowbridge to be part of the wider team. Working hours are Monday-Friday, 8:00am - 4:30pm. Available for out of hours support for any critical production issues. Requirements: Experience providing 2nd line technical support and desk side support Windows Server/Print Services Active Directory Advanced knowledge in Computer Hardware Advanced knowledge in Common Software applications Advanced knowledge in Microsoft Operating system Proficient knowledge in Printer Hardware Proficient knowledge in configuring and troubleshooting networking, wireless and VPN features of end-user devices Proficient knowledge in Ticketing software Microsoft Office & Office 365 applications Desired Skills: VMware virtualisation knowledge. Network and server hardware and components IT qualifications may include A+ Certification CompTIA A+ Certification Microsoft Certified IT Professional (MCITP) certification in desktop area Microsoft Office Specialist (MOS) certification
Job Description: EMEA Payroll Specialist x2 [one of (or more): French, Italian, German, Spanish Payroll expertise is a must have] The Role: The Payroll Specialist, specialising in French payroll, is an integral part of a dynamic team responsible for managing 62 payrolls across 26 countries in the EMEA region. Utilising CloudPay (also ADP and TMF) in an outsourced environment, the specialist ensures accurate and timely payroll processing for our French employee population as a priority. The payroll specialist will also have a responsibility for other EMEA countries. Key responsibilities include: Acting as an SME for the supporting countries. Utilises keen learning abilities to stay updated on regulations and requirements for each supported country. Demonstrates a proactive, can-do attitude in providing expertise and guidance to ensure compliance and accuracy. Thrives in challenging situations by maintaining composure and efficiency during payroll processing, especially in high-pressure scenarios. Exhibits meticulous attention to detail to ensure accuracy in payroll calculations and data entry. Collaborating closely with People Partners, People Service Centre, Compensation, and Total Rewards teams to ensure precise and punctual payroll processing. Maintaining compliance with payroll accounting standards. Acts as a problem solver, identifying and resolving discrepancies in payroll accounting processes to ensure compliance with standards. Works closely with Finance and business unit teams, utilizing problem-solving skills to reconcile payroll accounts accurately. Conducting meticulous reconciliations of each payroll, verifying data integrity against previous monthly records. Managing all payroll tax reporting, filing and payment obligations with statutory authorities in relevant countries. Demonstrates customer excellence by ensuring timely and accurate payroll tax reporting and payments, maintaining compliance with statutory authorities. Takes ownership of tax-related queries, providing comprehensive support and solutions to stakeholders. Creating and enforcing payroll timetables to ensure adherence by payroll providers. Ensuring data integrity across all payroll systems and facilitating timely and accurate reporting of equity income in accordance with regional laws. Assisting Internal and External Audit processes, ensuring payroll compliance with audit procedures. Taking ownership of all relevant payroll queries from employees and various stakeholders. Demonstrates a proactive, customer-centric approach to addressing payroll queries, ensuring timely resolution and excellent service delivery. Utilises strong communication and problem-solving skills to understand and resolve queries effectively, building trust and confidence among stakeholders. Undertaking any additional duties essential to the role's performance. Work Location: 25 Ropemaker Street, London. We currently operate a hybrid model with 2 days in the office and 3 from home, however this could be flexible for the right candidate. Required Skills: Extensive Direct Payroll Experience in Large Corporate Environment: Demonstrates a history of successfully managing payroll operations within a large corporate setting, showcasing proficiency in handling complex payroll tasks and processes. Exhibits a proactive and adaptable approach to managing payroll functions efficiently and accurately. Experience Operating in an Outsourced Payroll Environment: Possesses hands-on experience working within an outsourced payroll model, showcasing the ability to effectively collaborate with external vendors and manage payroll processes remotely. Demonstrates proficiency in navigating the nuances and challenges of outsourced payroll operations to ensure seamless execution and compliance. Strong Knowledge of EMEA Payroll Practices and Requirements: Shows an in-depth understanding of payroll practices, regulations, and compliance requirements across the EMEA region. Proactive Can-Do Attitude: Demonstrates a proactive approach to tasks and challenges, consistently striving to exceed expectations. Exhibits a positive mindset and eagerness to tackle new projects and responsibilities. Keen Learner: Possesses a strong desire for continuous learning and professional development. Quickly adapts to new technologies, processes, and industry standards to enhance skills and knowledge. Thrives in Challenging Situations: Excels in high-pressure environments, maintaining composure and focus to deliver results. Demonstrates resilience and resourcefulness when faced with complex or unexpected challenges. Problem Solver: Utilises a systematic approach to identify and resolve issues efficiently. Exhibits a keen eye for detail and analytical thinking to address root causes and prevent future problems. Customer Excellence: Prioritises customer satisfaction by delivering high-quality service and support. Communicates effectively with stakeholders to understand their needs and provide timely solutions. Team Collaboration: Works collaboratively with team members and cross-functional partners to achieve common goals. Actively contributes ideas and expertise to foster a supportive and productive team environment. Adaptability: Demonstrates flexibility and adaptability to navigate changing priorities and requirements. Quickly adjusts to new processes, technologies, and organizational dynamics to maintain effectiveness. Attention to Detail: Pays meticulous attention to detail to ensure accuracy and precision in all tasks and deliverables.
17/04/2024
Project-based
Job Description: EMEA Payroll Specialist x2 [one of (or more): French, Italian, German, Spanish Payroll expertise is a must have] The Role: The Payroll Specialist, specialising in French payroll, is an integral part of a dynamic team responsible for managing 62 payrolls across 26 countries in the EMEA region. Utilising CloudPay (also ADP and TMF) in an outsourced environment, the specialist ensures accurate and timely payroll processing for our French employee population as a priority. The payroll specialist will also have a responsibility for other EMEA countries. Key responsibilities include: Acting as an SME for the supporting countries. Utilises keen learning abilities to stay updated on regulations and requirements for each supported country. Demonstrates a proactive, can-do attitude in providing expertise and guidance to ensure compliance and accuracy. Thrives in challenging situations by maintaining composure and efficiency during payroll processing, especially in high-pressure scenarios. Exhibits meticulous attention to detail to ensure accuracy in payroll calculations and data entry. Collaborating closely with People Partners, People Service Centre, Compensation, and Total Rewards teams to ensure precise and punctual payroll processing. Maintaining compliance with payroll accounting standards. Acts as a problem solver, identifying and resolving discrepancies in payroll accounting processes to ensure compliance with standards. Works closely with Finance and business unit teams, utilizing problem-solving skills to reconcile payroll accounts accurately. Conducting meticulous reconciliations of each payroll, verifying data integrity against previous monthly records. Managing all payroll tax reporting, filing and payment obligations with statutory authorities in relevant countries. Demonstrates customer excellence by ensuring timely and accurate payroll tax reporting and payments, maintaining compliance with statutory authorities. Takes ownership of tax-related queries, providing comprehensive support and solutions to stakeholders. Creating and enforcing payroll timetables to ensure adherence by payroll providers. Ensuring data integrity across all payroll systems and facilitating timely and accurate reporting of equity income in accordance with regional laws. Assisting Internal and External Audit processes, ensuring payroll compliance with audit procedures. Taking ownership of all relevant payroll queries from employees and various stakeholders. Demonstrates a proactive, customer-centric approach to addressing payroll queries, ensuring timely resolution and excellent service delivery. Utilises strong communication and problem-solving skills to understand and resolve queries effectively, building trust and confidence among stakeholders. Undertaking any additional duties essential to the role's performance. Work Location: 25 Ropemaker Street, London. We currently operate a hybrid model with 2 days in the office and 3 from home, however this could be flexible for the right candidate. Required Skills: Extensive Direct Payroll Experience in Large Corporate Environment: Demonstrates a history of successfully managing payroll operations within a large corporate setting, showcasing proficiency in handling complex payroll tasks and processes. Exhibits a proactive and adaptable approach to managing payroll functions efficiently and accurately. Experience Operating in an Outsourced Payroll Environment: Possesses hands-on experience working within an outsourced payroll model, showcasing the ability to effectively collaborate with external vendors and manage payroll processes remotely. Demonstrates proficiency in navigating the nuances and challenges of outsourced payroll operations to ensure seamless execution and compliance. Strong Knowledge of EMEA Payroll Practices and Requirements: Shows an in-depth understanding of payroll practices, regulations, and compliance requirements across the EMEA region. Proactive Can-Do Attitude: Demonstrates a proactive approach to tasks and challenges, consistently striving to exceed expectations. Exhibits a positive mindset and eagerness to tackle new projects and responsibilities. Keen Learner: Possesses a strong desire for continuous learning and professional development. Quickly adapts to new technologies, processes, and industry standards to enhance skills and knowledge. Thrives in Challenging Situations: Excels in high-pressure environments, maintaining composure and focus to deliver results. Demonstrates resilience and resourcefulness when faced with complex or unexpected challenges. Problem Solver: Utilises a systematic approach to identify and resolve issues efficiently. Exhibits a keen eye for detail and analytical thinking to address root causes and prevent future problems. Customer Excellence: Prioritises customer satisfaction by delivering high-quality service and support. Communicates effectively with stakeholders to understand their needs and provide timely solutions. Team Collaboration: Works collaboratively with team members and cross-functional partners to achieve common goals. Actively contributes ideas and expertise to foster a supportive and productive team environment. Adaptability: Demonstrates flexibility and adaptability to navigate changing priorities and requirements. Quickly adjusts to new processes, technologies, and organizational dynamics to maintain effectiveness. Attention to Detail: Pays meticulous attention to detail to ensure accuracy and precision in all tasks and deliverables.
Finance Data Specialist London based 65-75K About the Organisation We are working with a marketing agency, joining the finance side of things with 100+ strong Finance org, with global hubs managing over £500M of annual revenue in their Content practice. About the Role The Finance Data Specialist is based in London and reports to the Head of FP&A. This is a key role in the enhancement of the global FP&A team. This team is charged with leading the forecasting and reporting across complex cross-functional teams to create visibility, financial discipline, and ultimately improve the bottom-line. Since these reports span multiple functions, this role works closely with a wide range of cross-functional stakeholders and other members of the global FP&A team. You compile and clean data from many sources, building analytical models, validation tools, and dashboards that directly support initiatives, overall strategic vision, and day-to-day operations. In addition, this position provides analytical support for cross-functional management reporting, looking at utilization and other KPI's as an indication of financial health. About you You demonstrate competency and enthusiasm for executing data and analytical strategies. You have experience querying and manipulating large datasets. You have a high aptitude for financial modelling. You are comfortable with areas of ambiguity and are an astute problem solver in the face of them. You have a passion for data wrangling and an eye for applying data visualization best practices to high-quality reporting products. You will be challenged to grow professionally by mastering advanced skills in quantitative analysis, and will be expected to use your financial prowess to develop data-driven financial models that provide valuable insights for the business. Responsibilities Compile information from various databases and data systems. Conduct financial analysis, support development of forecasts, and create and maintain financial models to support planning and month end processes, including validation exercises. Contribute to a diverse set of operational improvement projects, including deliverables such as processes analysis, solution design, implementation plans, and training/communication. Perform different ad-hoc activities such as validation and system reconciliations. Assist in preparing materials for the leadership team, including board decks and other leadership updates. Experience with or willingness to master financial and reporting systems; prior experience with NetSuite, SFDC, Lucanet, Exact and visual analytics tools (eg Looker) a plus. Qualifications analytical work experience in finance, accounting, and/or any related field required. Proven experience in Finance Data Specialist role. Experience in the creative or production services industry is a plus. Strong financial analysis skills, with proficiency in financial modelling and data analysis. Knowledge of financial statements, accounting principles, and financial metrics. Proficiency in financial software and advanced spreadsheet (Google Sheets) skills. Understanding of budgeting and forecasting processes, including variance analysis and trend identification. Strong analytical mindset and attention to detail. Effective communication skills, with the ability to build relationships across a wide array of stakeholders. Advanced working knowledge of spreadsheets (Google Sheets) and experience with Business Intelligence programs. High level of intellectual and analytical curiosity. Experience organizing and analysing large data sets from multiple sources. Strong ability to manage multiple priorities with competing deadlines. Ability to effectively interact and build relationships with key stakeholders Comfort working with potentially ambiguous problems and working on projects that are consistently new and challenging. Experience with or willingness to master financial and reporting systems; prior experience with NetSuite, SFDC, Lucanet, Exact and visual analytics tools (eg Looker) a plus. If you feel you have the right skills for the role, please apply! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
17/04/2024
Full time
Finance Data Specialist London based 65-75K About the Organisation We are working with a marketing agency, joining the finance side of things with 100+ strong Finance org, with global hubs managing over £500M of annual revenue in their Content practice. About the Role The Finance Data Specialist is based in London and reports to the Head of FP&A. This is a key role in the enhancement of the global FP&A team. This team is charged with leading the forecasting and reporting across complex cross-functional teams to create visibility, financial discipline, and ultimately improve the bottom-line. Since these reports span multiple functions, this role works closely with a wide range of cross-functional stakeholders and other members of the global FP&A team. You compile and clean data from many sources, building analytical models, validation tools, and dashboards that directly support initiatives, overall strategic vision, and day-to-day operations. In addition, this position provides analytical support for cross-functional management reporting, looking at utilization and other KPI's as an indication of financial health. About you You demonstrate competency and enthusiasm for executing data and analytical strategies. You have experience querying and manipulating large datasets. You have a high aptitude for financial modelling. You are comfortable with areas of ambiguity and are an astute problem solver in the face of them. You have a passion for data wrangling and an eye for applying data visualization best practices to high-quality reporting products. You will be challenged to grow professionally by mastering advanced skills in quantitative analysis, and will be expected to use your financial prowess to develop data-driven financial models that provide valuable insights for the business. Responsibilities Compile information from various databases and data systems. Conduct financial analysis, support development of forecasts, and create and maintain financial models to support planning and month end processes, including validation exercises. Contribute to a diverse set of operational improvement projects, including deliverables such as processes analysis, solution design, implementation plans, and training/communication. Perform different ad-hoc activities such as validation and system reconciliations. Assist in preparing materials for the leadership team, including board decks and other leadership updates. Experience with or willingness to master financial and reporting systems; prior experience with NetSuite, SFDC, Lucanet, Exact and visual analytics tools (eg Looker) a plus. Qualifications analytical work experience in finance, accounting, and/or any related field required. Proven experience in Finance Data Specialist role. Experience in the creative or production services industry is a plus. Strong financial analysis skills, with proficiency in financial modelling and data analysis. Knowledge of financial statements, accounting principles, and financial metrics. Proficiency in financial software and advanced spreadsheet (Google Sheets) skills. Understanding of budgeting and forecasting processes, including variance analysis and trend identification. Strong analytical mindset and attention to detail. Effective communication skills, with the ability to build relationships across a wide array of stakeholders. Advanced working knowledge of spreadsheets (Google Sheets) and experience with Business Intelligence programs. High level of intellectual and analytical curiosity. Experience organizing and analysing large data sets from multiple sources. Strong ability to manage multiple priorities with competing deadlines. Ability to effectively interact and build relationships with key stakeholders Comfort working with potentially ambiguous problems and working on projects that are consistently new and challenging. Experience with or willingness to master financial and reporting systems; prior experience with NetSuite, SFDC, Lucanet, Exact and visual analytics tools (eg Looker) a plus. If you feel you have the right skills for the role, please apply! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Clinical Solutions Specialist. Job Summary: Our client a market leading global digital healthcare supplier require a Clinical Solutions Specialist to play a crucial role in connecting clinical and IT teams within healthcare organisations (NHS). Working closely with Clinical and Professional Services teams, this role facilitates successful customer implementation projects post-sale by applying clinical expertise, organisational knowledge, and change management skills. The position involves collaborating with clinical teams to understand workflows, define functional requirements, oversee configuration activities, and coordinate user testing. Additionally, the role contributes to refining clinical implementation methodology and requires some domestic and occasional international travel. Duties and Responsibilities: - Facilitate communication between clinical and IT teams through on-site visits, phone calls, web conferences, and email. - Execute project tasks including consulting on solutions, clinical workflow design and testing, and providing guidance on best practices. - Develop concise Clinical Design Documentation outlining workflows and recommendations for each clinical area. - Contribute to creating and maintaining process-related best practices, training materials, and documentation. - Identify clinical risks and assist in developing risk mitigation strategies. - Collaborate with Clinical Informatics Analyst to enhance existing workflows using digital solutions. - Offer implementation and post-implementation support. - Willingness to travel and work on-site at various healthcare facilities. - Engage with IT and clinical leadership and staff. - Perform other duties as assigned. Qualifications: - Preferred: Nursing degree or equivalent extensive clinical operations experience (Nursing, Radiologist etc) - Previous or current clinical or operational experience required. - Expertise in clinical workflows in major acute care hospital settings. - Credibility in the clinical environment. - Ability to translate clinical terminology and processes into layman's terms for non-clinical colleagues. - Excellent communication skills and ability to network with clinical peers and team members. - Capable of leading or participating in cross-functional teams. - Familiarity with acute care hospital information technologies preferred. - Knowledge of healthcare policies and regulations, such as NHS guidelines and information governance, preferred. - Familiarity with product management and software development life cycle preferred but not required. - Strong writing skills to document clinical analysis and recommendations clearly. This is an excellent opportunity to move into a full time digital career using your extensive clinical background. This is a remote role with some onsite work for meetings with clients 10%-20% of the time with very occasional longer periods, candidates require excellent communication skills and the ability to interact and direct senior healthcare clients. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
17/04/2024
Full time
Clinical Solutions Specialist. Job Summary: Our client a market leading global digital healthcare supplier require a Clinical Solutions Specialist to play a crucial role in connecting clinical and IT teams within healthcare organisations (NHS). Working closely with Clinical and Professional Services teams, this role facilitates successful customer implementation projects post-sale by applying clinical expertise, organisational knowledge, and change management skills. The position involves collaborating with clinical teams to understand workflows, define functional requirements, oversee configuration activities, and coordinate user testing. Additionally, the role contributes to refining clinical implementation methodology and requires some domestic and occasional international travel. Duties and Responsibilities: - Facilitate communication between clinical and IT teams through on-site visits, phone calls, web conferences, and email. - Execute project tasks including consulting on solutions, clinical workflow design and testing, and providing guidance on best practices. - Develop concise Clinical Design Documentation outlining workflows and recommendations for each clinical area. - Contribute to creating and maintaining process-related best practices, training materials, and documentation. - Identify clinical risks and assist in developing risk mitigation strategies. - Collaborate with Clinical Informatics Analyst to enhance existing workflows using digital solutions. - Offer implementation and post-implementation support. - Willingness to travel and work on-site at various healthcare facilities. - Engage with IT and clinical leadership and staff. - Perform other duties as assigned. Qualifications: - Preferred: Nursing degree or equivalent extensive clinical operations experience (Nursing, Radiologist etc) - Previous or current clinical or operational experience required. - Expertise in clinical workflows in major acute care hospital settings. - Credibility in the clinical environment. - Ability to translate clinical terminology and processes into layman's terms for non-clinical colleagues. - Excellent communication skills and ability to network with clinical peers and team members. - Capable of leading or participating in cross-functional teams. - Familiarity with acute care hospital information technologies preferred. - Knowledge of healthcare policies and regulations, such as NHS guidelines and information governance, preferred. - Familiarity with product management and software development life cycle preferred but not required. - Strong writing skills to document clinical analysis and recommendations clearly. This is an excellent opportunity to move into a full time digital career using your extensive clinical background. This is a remote role with some onsite work for meetings with clients 10%-20% of the time with very occasional longer periods, candidates require excellent communication skills and the ability to interact and direct senior healthcare clients. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Infrastructure Support Engineer - eDV £30,000 - £76,000 Based in Hampshire (on-site) iO Associates is currently recruiting for an Infrastructure Support Engineer with eDV clearance for our client within the National Security sector. This organisation is a major player in providing cutting-edge, mission critical services and solutions focused on matters of National Security. They are leading the way in the research and development of technologies which transform the way in which we think about national security. On offer is an opportunity where no two days are alike, where each challenge will drive you to improve your skills and innovate at the very forefront of the technological landscape. My client has consistently pioneered new solutions to everyday problems, such as harnessing data in the world of professional sporting events, in addition to their ground-breaking work in national security. They have fostered an environment that ensures you are always a step-ahead of the latest trends - as you are working where they are being developed. As an Infrastructure Support Engineer, you will require a synthesis of communication skills and adaptability will enable you to provide resolution to incidents for a range of stakeholders and end-users. You will be working to proactively manage and support secure environments that are vital to the continued security of the nation. You should be capable of administrating ESXi & vCentre environments, in addition to troubleshooting SAN and NAS storage. Familiarity with the below skills will be advantageous: VMWARE Linux & Windows Gitlab Atlassian Gitlab Active Directory Remote desktop services If you are an Infrastructure Support specialist looking to change your day-to-day for an environment where you can make a difference, send an updated CV.
17/04/2024
Full time
Infrastructure Support Engineer - eDV £30,000 - £76,000 Based in Hampshire (on-site) iO Associates is currently recruiting for an Infrastructure Support Engineer with eDV clearance for our client within the National Security sector. This organisation is a major player in providing cutting-edge, mission critical services and solutions focused on matters of National Security. They are leading the way in the research and development of technologies which transform the way in which we think about national security. On offer is an opportunity where no two days are alike, where each challenge will drive you to improve your skills and innovate at the very forefront of the technological landscape. My client has consistently pioneered new solutions to everyday problems, such as harnessing data in the world of professional sporting events, in addition to their ground-breaking work in national security. They have fostered an environment that ensures you are always a step-ahead of the latest trends - as you are working where they are being developed. As an Infrastructure Support Engineer, you will require a synthesis of communication skills and adaptability will enable you to provide resolution to incidents for a range of stakeholders and end-users. You will be working to proactively manage and support secure environments that are vital to the continued security of the nation. You should be capable of administrating ESXi & vCentre environments, in addition to troubleshooting SAN and NAS storage. Familiarity with the below skills will be advantageous: VMWARE Linux & Windows Gitlab Atlassian Gitlab Active Directory Remote desktop services If you are an Infrastructure Support specialist looking to change your day-to-day for an environment where you can make a difference, send an updated CV.