Investigo's major financial client is currently seeking an experienced Infrastructure Engineer to join an existing team. You will responsible for the infrastructure design, implementation and support of the production, test & development environments. You will develop expertise in services managed by the Infrastructure & Security team, and already possess expertise in infrastructure & security technologies used in the financial services industry. You will take an active role representing the department in projects related to your area of expertise. You may also participate in the watch duty and/or weekend work and more generally, production support (incident, problem, change management) for the Infrastructure & Security team. This is a fully remote role with occasional travel in to their London offices. Key Responsibilities Manage the IT infrastructure to ensure the production stability, availability and security Troubleshoot incidents and problems Provide technical advices and guidelines to development teams and project leaders to make an efficient use of systems infrastructure while respecting the best practices and company policies and processes Participate in the review of applicative designs and the deployment in production Maintain the versioning/patching of software's Ensure the high availability & recoverability of systems & Data Assist in the adaptation of best practices and processes in line with regulatory requirements Project work, analysing and delivering backlog items/Kanban deliverables Technical Skillsets Experience in Infrastructure Engineering across networking and security infrastructure, Exposure to DevOps Infrastructure Support/Site Reliability Engineering, and with deep but broad knowledge of IT infrastructure including exposure to Azure Cloud technologies. Layer 2/3 switch configuration & support (Cisco IOS) Firewall configuration (Cisco ASA, SonicWall, Imperva WAF) Load balancing (HAProxy, F5, A10) IDS/IPS (preferable experience with Cisco Firepower) TCP/IP, DNS, VPN SAN storage administration (iSCSI, NFS) Backup solutions - VMware ESXi (vSphere, vCenter) Microsoft Server Operating Systems (2012, 2016, 2019) Windows 10 - Active Directory SQL Server Administration (2014, 2016) Linux administration Red Hat Enterprise Linux (6,7,8)
23/04/2024
Full time
Investigo's major financial client is currently seeking an experienced Infrastructure Engineer to join an existing team. You will responsible for the infrastructure design, implementation and support of the production, test & development environments. You will develop expertise in services managed by the Infrastructure & Security team, and already possess expertise in infrastructure & security technologies used in the financial services industry. You will take an active role representing the department in projects related to your area of expertise. You may also participate in the watch duty and/or weekend work and more generally, production support (incident, problem, change management) for the Infrastructure & Security team. This is a fully remote role with occasional travel in to their London offices. Key Responsibilities Manage the IT infrastructure to ensure the production stability, availability and security Troubleshoot incidents and problems Provide technical advices and guidelines to development teams and project leaders to make an efficient use of systems infrastructure while respecting the best practices and company policies and processes Participate in the review of applicative designs and the deployment in production Maintain the versioning/patching of software's Ensure the high availability & recoverability of systems & Data Assist in the adaptation of best practices and processes in line with regulatory requirements Project work, analysing and delivering backlog items/Kanban deliverables Technical Skillsets Experience in Infrastructure Engineering across networking and security infrastructure, Exposure to DevOps Infrastructure Support/Site Reliability Engineering, and with deep but broad knowledge of IT infrastructure including exposure to Azure Cloud technologies. Layer 2/3 switch configuration & support (Cisco IOS) Firewall configuration (Cisco ASA, SonicWall, Imperva WAF) Load balancing (HAProxy, F5, A10) IDS/IPS (preferable experience with Cisco Firepower) TCP/IP, DNS, VPN SAN storage administration (iSCSI, NFS) Backup solutions - VMware ESXi (vSphere, vCenter) Microsoft Server Operating Systems (2012, 2016, 2019) Windows 10 - Active Directory SQL Server Administration (2014, 2016) Linux administration Red Hat Enterprise Linux (6,7,8)
Are you an IT Infrastructure Engineer who is looking for a new challenge in a forward thinking and innovative organisation? Are you looking for a position in a secure and robust sector, given the economic challenges we are currently facing? Do you want a job with excellent benefits, that offers an excellent work-life balance, whilst truly making a positive difference to people? Then please read on as this role is perfect for you Adecco Public Sector's client in Staffordshire is looking to grow their team by hiring a new IT Infrastructure Engineer to join their 3rd line support team. You will supporting several thousand users by both resolving 3rd line BAU support tickets passed on by the 1st or 2nd line support teams, whilst also having the opportunity to be involved in some exciting infrastructure improvement projects on the horizon, as the organisation looks to innovate with modern technologies and solutions. So what's in it for you? The successful candidate will be able to benefit from the below offering: A basic salary package between £35k - £43k, dependent on experience. The progression opportunity to move up to a Senior IT Infrastructure Engineer position, which goes up to £50k. Additional on-call pay uplifts and call out payments. Starting on a minimum of 27 days annual holiday allowance plus 8 additional Bank Holiday days, with this further increasing with length of service. An industry-leading pension scheme and other excellent benefits such as healthcare, parental leave policies and salary sacrifice schemes. Excellent development opportunities and external training opportunities based on development needs identified in performance and progression reviews. Hybrid working between home and office, with flexibility given dependent on personal preference and needs. Heavily discounted staff parking rates. The Role: You will be part of a team who has responsibility for the organisation's critical Servers, storage area network infrastructure and Cloud technologies. You will be resolving escalated issues and tickets by the first and second line IT support teams and be responsible for using your technical specialism to resolve these tickets, dependent on their severity and priority. You will support the design, specification, installation & configuration of new server, storage, network security and Cloud technologies, whilst also being responsible for the security, optimisation, availability, storage, backup & retrieval & general safe keeping of all the organisation's electronic data in line with the IT security policy You will also be asked to support infrastructure upgrade projects and be given the opportunity to receive training in new technologies where required. There is also the responsibility to perform research into new and upcoming technologies, in order to determine their impact or possible enhancement of planned or existing IT services You will manage the design, specification, installation & configuration of new server, storage, network security and Cloud technologies, whilst also being responsible for the security, optimisation, availability, storage, backup and retrieval and general safe keeping of the organisation's electronic data, in line with the IT security policy. Technical Requirements: Windows Server (2012, 2016, 2019) - Ability to support to 3rd line level. Virtualisation knowledge (eg VMware, Hyper-V) An understanding of the concepts of Storage. A knowledge of Cisco Firewalls. An understanding of Cloud technologies, such as Microsoft Azure, would be beneficial, but definitely not essential as training can be provided. A knowledge of Microsoft 365 would be beneficial, but definitely not essential as training can be provided. This is a truly excellent opportunity to join an innovative and forward-thinking organisation, with excellent job security and progression opportunities, who prioritise the investment in new technology to support their users and make a genuinely positive different. PLEASE APPLY NOW AND DON'T MISS OUT!
23/04/2024
Full time
Are you an IT Infrastructure Engineer who is looking for a new challenge in a forward thinking and innovative organisation? Are you looking for a position in a secure and robust sector, given the economic challenges we are currently facing? Do you want a job with excellent benefits, that offers an excellent work-life balance, whilst truly making a positive difference to people? Then please read on as this role is perfect for you Adecco Public Sector's client in Staffordshire is looking to grow their team by hiring a new IT Infrastructure Engineer to join their 3rd line support team. You will supporting several thousand users by both resolving 3rd line BAU support tickets passed on by the 1st or 2nd line support teams, whilst also having the opportunity to be involved in some exciting infrastructure improvement projects on the horizon, as the organisation looks to innovate with modern technologies and solutions. So what's in it for you? The successful candidate will be able to benefit from the below offering: A basic salary package between £35k - £43k, dependent on experience. The progression opportunity to move up to a Senior IT Infrastructure Engineer position, which goes up to £50k. Additional on-call pay uplifts and call out payments. Starting on a minimum of 27 days annual holiday allowance plus 8 additional Bank Holiday days, with this further increasing with length of service. An industry-leading pension scheme and other excellent benefits such as healthcare, parental leave policies and salary sacrifice schemes. Excellent development opportunities and external training opportunities based on development needs identified in performance and progression reviews. Hybrid working between home and office, with flexibility given dependent on personal preference and needs. Heavily discounted staff parking rates. The Role: You will be part of a team who has responsibility for the organisation's critical Servers, storage area network infrastructure and Cloud technologies. You will be resolving escalated issues and tickets by the first and second line IT support teams and be responsible for using your technical specialism to resolve these tickets, dependent on their severity and priority. You will support the design, specification, installation & configuration of new server, storage, network security and Cloud technologies, whilst also being responsible for the security, optimisation, availability, storage, backup & retrieval & general safe keeping of all the organisation's electronic data in line with the IT security policy You will also be asked to support infrastructure upgrade projects and be given the opportunity to receive training in new technologies where required. There is also the responsibility to perform research into new and upcoming technologies, in order to determine their impact or possible enhancement of planned or existing IT services You will manage the design, specification, installation & configuration of new server, storage, network security and Cloud technologies, whilst also being responsible for the security, optimisation, availability, storage, backup and retrieval and general safe keeping of the organisation's electronic data, in line with the IT security policy. Technical Requirements: Windows Server (2012, 2016, 2019) - Ability to support to 3rd line level. Virtualisation knowledge (eg VMware, Hyper-V) An understanding of the concepts of Storage. A knowledge of Cisco Firewalls. An understanding of Cloud technologies, such as Microsoft Azure, would be beneficial, but definitely not essential as training can be provided. A knowledge of Microsoft 365 would be beneficial, but definitely not essential as training can be provided. This is a truly excellent opportunity to join an innovative and forward-thinking organisation, with excellent job security and progression opportunities, who prioritise the investment in new technology to support their users and make a genuinely positive different. PLEASE APPLY NOW AND DON'T MISS OUT!
Azure Engineer London/Hybrid £competitive plus bonus plus benefits Azure, Terraform, DevSecOps, CI/CD Azure/Cloud Engineer is required by a buoyant financial services organisation based in London. This role will see you working with architects to help design, plan and implement new solutions and enhance existing solutions within their cloud estate. In this hands-on role you will also be responsible for documenting and handing over the service to the Operational Teams ensuring that monitoring and SLAs are in place to support the business going forward. You will have solid experience in delivering and operating multi-region Azure infrastructure and services in line with modern practices such as Everything as Code through both change and run processes, plus administering and troubleshooting enterprise Cloud platforms and Microsoft technologies. Key Responsibilities: Working with Architecture and vendors to build new or enhance existing solutions Assist with the design and plan enterprise-scale Azure environments including application dependencies, data storage, network connectivity and overall cloud hosting Ensure that all cloud solutions follow internally defined security and compliance controls Lead in the implementation and handover to Operational Support of infrastructure solutions Define the operational processes to effectively manage the (cloud) environment Plan and coordinate maintenance operations (evergreening service changes, patching, upgrades, disaster recovery tests, etc). Interface with other teams across the organisation in order to establish and enforce best practices and standards Contributing to the development of the company's 'Cloud' and IT Strategy Keeping abreast of advancement in technology solutions and offerings and recommending change where required Responsible for ensuring all compliance and risk issues are understood and highlighted to senior management as they arise Providing technical guidance and assistance to Operational teams where necessary Taking personal responsibility to ensure solutions are evaluated, planned, tested and that solution meets the requirements of the end users Developing project plans, tracking and reporting to deadlines Preparing and testing technical knowledgebase articles as well as systems documentation Champion Agile best-practices, processes, and tools in support of DevOps processes Key Requirements: Excellent knowledge of Microsoft Azure technology stack. Experience of Terraform and Infrastructure as Code tools and concepts. Familiarity with DevSecOps practices and tools such as Github, Gitlab, DevOps, Pester, Katalon. Knowledge of unit tests, integration tests, system tests, YAML and CI/CD pipelines. Experience with Configuration as Code, Policy as Code and Documentation as Code. Excellent Entra ID and Active Directory administration experience plus familiarity with technologies in wider Identity and Access Management including PAM, PIM and RBAC. Experience with Microsoft Defender for Cloud, cloud security posture management (CSPM) and cloud workload protection platforms (CWPP). Knowledge of Azure key vault, including secrets, certificates and keys. Knowledge of APIs, APIM, and strong Scripting experience (PowerShell, Python, SQL). Strong working knowledge of networking concepts and security principles within Azure and in the context of a global hybrid environment including DNS, Firewalls, segmentation, load balancers, proxies, authentication, authorisation, Virtual WAN and SDWAN. Experience investigating and troubleshooting Windows Server & Desktop Operating Systems. Understanding of Kubernetes clusters and Microservices. Good knowledge of traditional networks, Firewalls and load balancers Experience with Agile/Scrum methodologies Exceptional communication, presentation and interpersonal skills with an ability to extract, translate and communicate meaningful information at all levels of executives, management and peers Strong technical documentation skills; workflows, architectural diagrams, support documentation Please note, you will be joining an organisation who offer excellent career prospects as well as an excellent total comp package and have their employee's wellbeing at the heart of what they do. For a full consultation, please contact Arc IT. Salaries will be based on experience.
23/04/2024
Full time
Azure Engineer London/Hybrid £competitive plus bonus plus benefits Azure, Terraform, DevSecOps, CI/CD Azure/Cloud Engineer is required by a buoyant financial services organisation based in London. This role will see you working with architects to help design, plan and implement new solutions and enhance existing solutions within their cloud estate. In this hands-on role you will also be responsible for documenting and handing over the service to the Operational Teams ensuring that monitoring and SLAs are in place to support the business going forward. You will have solid experience in delivering and operating multi-region Azure infrastructure and services in line with modern practices such as Everything as Code through both change and run processes, plus administering and troubleshooting enterprise Cloud platforms and Microsoft technologies. Key Responsibilities: Working with Architecture and vendors to build new or enhance existing solutions Assist with the design and plan enterprise-scale Azure environments including application dependencies, data storage, network connectivity and overall cloud hosting Ensure that all cloud solutions follow internally defined security and compliance controls Lead in the implementation and handover to Operational Support of infrastructure solutions Define the operational processes to effectively manage the (cloud) environment Plan and coordinate maintenance operations (evergreening service changes, patching, upgrades, disaster recovery tests, etc). Interface with other teams across the organisation in order to establish and enforce best practices and standards Contributing to the development of the company's 'Cloud' and IT Strategy Keeping abreast of advancement in technology solutions and offerings and recommending change where required Responsible for ensuring all compliance and risk issues are understood and highlighted to senior management as they arise Providing technical guidance and assistance to Operational teams where necessary Taking personal responsibility to ensure solutions are evaluated, planned, tested and that solution meets the requirements of the end users Developing project plans, tracking and reporting to deadlines Preparing and testing technical knowledgebase articles as well as systems documentation Champion Agile best-practices, processes, and tools in support of DevOps processes Key Requirements: Excellent knowledge of Microsoft Azure technology stack. Experience of Terraform and Infrastructure as Code tools and concepts. Familiarity with DevSecOps practices and tools such as Github, Gitlab, DevOps, Pester, Katalon. Knowledge of unit tests, integration tests, system tests, YAML and CI/CD pipelines. Experience with Configuration as Code, Policy as Code and Documentation as Code. Excellent Entra ID and Active Directory administration experience plus familiarity with technologies in wider Identity and Access Management including PAM, PIM and RBAC. Experience with Microsoft Defender for Cloud, cloud security posture management (CSPM) and cloud workload protection platforms (CWPP). Knowledge of Azure key vault, including secrets, certificates and keys. Knowledge of APIs, APIM, and strong Scripting experience (PowerShell, Python, SQL). Strong working knowledge of networking concepts and security principles within Azure and in the context of a global hybrid environment including DNS, Firewalls, segmentation, load balancers, proxies, authentication, authorisation, Virtual WAN and SDWAN. Experience investigating and troubleshooting Windows Server & Desktop Operating Systems. Understanding of Kubernetes clusters and Microservices. Good knowledge of traditional networks, Firewalls and load balancers Experience with Agile/Scrum methodologies Exceptional communication, presentation and interpersonal skills with an ability to extract, translate and communicate meaningful information at all levels of executives, management and peers Strong technical documentation skills; workflows, architectural diagrams, support documentation Please note, you will be joining an organisation who offer excellent career prospects as well as an excellent total comp package and have their employee's wellbeing at the heart of what they do. For a full consultation, please contact Arc IT. Salaries will be based on experience.
Lead IT Security Manager Permanent Birmingham - 2 Days per week on site £48,900 - £61,140 per annum My client in the Rail industry are looking for a Lead IT Security Manager to join their fast-paced Operations team on a permanent basis. The Lead IT Security Manager is responsible for is the effective management of the Security Operations pillar within the IT Security, Compliance & Identity function. This includes Security technology and Security Operations Centre management. Key focus areas for this role, the ideal candidate will have experience in each of the below; Threat & Vulnerability Management Security Operations Centre - 24/7 Outsourced Web & Content Filtering - ProofPoint, Zscaler, etc. Endpoint Security Infrastructure Security Accountabilities * Lead the Security Operations pillar, determining and delivering requirements, methods, and tools to provide value and reduce risk across proactive monitoring, incident response, threat management and vulnerability management (among other activity) . * Lead the creation and maintenance of Security Operations policy, standards procedures, and documentation (including playbooks and guidance). * Manage the application and compliance of security operations procedures, reviewing actual and potential security breaches, and ensuring their investigation. * Lead the Security Operations team's response to incidents, recommending actions and appropriate control improvements. * Monitor the external environment to gather intelligence on emerging technologies, documenting impacts, threats, and opportunities to IT. * Provide expert advice on threat intelligence activities, identifying which threat categories are most dangerous to the organization and how to defend against them. * Manage vulnerability assessment activities within company IT, providing expert advice where necessary in the review of vulnerability assessment tools and techniques. * Develop, maintain, and test Security Operations' incident management procedures, investigating escalated incidents and facilitating recovery post-incident resolution. * Lead Security Operations risk management activities, leading on the identification of risks and vulnerabilities and assessment of their impacts. * Manage and oversee the day-to-day activity of the SOC supplier who will deliver security capabilities, communicating their activity to relevant teams. * Manage the design, delivery, maintenance, and continuous improvement of the IT Security Ops capabilities in line with business needs. * Manage the Security Operations Centre (SOC) capability, ensuring effective protection, defence, and response to IT security risks. * Promote the Security, Compliance & Identity function to develop and enhance the team profile to develop enduring relationships with stakeholders and teams. * Implement a multi-year Security roadmap that provides proactive capabilities which enable business objectives. * Actively promote and embed Equality Diversity and Inclusion (EDI) in all your work, and support and comply with all organisational initiatives, policies and procedures on EDI. Skills: * Relationship Building. Ability to develop and maintain strong relationships with internal and external stakeholders. * Security Operations. Ability provide leadership for live security incidents and helping conduct robust investigations in order to identify corrective actions and see them through to completion. * Threat Intelligence. Ability to provide guidance on proactive threat identification, analysis, and mitigation. Skilled in actionable intelligence, industry sources, and general awareness of threat landscape. * Vulnerability Assessment. Ability to identify and classify security vulnerabilities in networks, systems and applications and mitigating or eliminating their impact. * Risk Management. Ability to identify IT security operations risks and the delivery of audit remediation activities. * Emerging technology monitoring. Ability to identify and assess new and emerging technologies, products, services, methods and techniques. Knowledge: * Knowledge of IT Service Frameworks, methodologies, and best practice such as ITIL v4 and Agile. * Knowledge of day-to-day activities and best practice within a SOC. * Knowledge of technical security such as Firewalls, network security groups, and access controls. Type of Experience: * Experience of leading a team through the full IT service life cycle, enhancing security posture, and evolving capabilities via continual service improvement. * Experience of leading live cyber incidents and the remediation actions. * Experience of partnering with supplier teams for managed services delivery of improvements. * Experience across the full IT security spectrum (software, Servers, infrastructure, and networks). * Experience designing and implementing secure systems, leading review where necessary of complex security issues. * Experience of enabling and informing risk-based decisions. * Experience dealing with the security implications of transformation and day-to-day product changes. * Experience working with system architectures, displaying a strong understanding of the impact of vulnerabilities on varied systems Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
23/04/2024
Full time
Lead IT Security Manager Permanent Birmingham - 2 Days per week on site £48,900 - £61,140 per annum My client in the Rail industry are looking for a Lead IT Security Manager to join their fast-paced Operations team on a permanent basis. The Lead IT Security Manager is responsible for is the effective management of the Security Operations pillar within the IT Security, Compliance & Identity function. This includes Security technology and Security Operations Centre management. Key focus areas for this role, the ideal candidate will have experience in each of the below; Threat & Vulnerability Management Security Operations Centre - 24/7 Outsourced Web & Content Filtering - ProofPoint, Zscaler, etc. Endpoint Security Infrastructure Security Accountabilities * Lead the Security Operations pillar, determining and delivering requirements, methods, and tools to provide value and reduce risk across proactive monitoring, incident response, threat management and vulnerability management (among other activity) . * Lead the creation and maintenance of Security Operations policy, standards procedures, and documentation (including playbooks and guidance). * Manage the application and compliance of security operations procedures, reviewing actual and potential security breaches, and ensuring their investigation. * Lead the Security Operations team's response to incidents, recommending actions and appropriate control improvements. * Monitor the external environment to gather intelligence on emerging technologies, documenting impacts, threats, and opportunities to IT. * Provide expert advice on threat intelligence activities, identifying which threat categories are most dangerous to the organization and how to defend against them. * Manage vulnerability assessment activities within company IT, providing expert advice where necessary in the review of vulnerability assessment tools and techniques. * Develop, maintain, and test Security Operations' incident management procedures, investigating escalated incidents and facilitating recovery post-incident resolution. * Lead Security Operations risk management activities, leading on the identification of risks and vulnerabilities and assessment of their impacts. * Manage and oversee the day-to-day activity of the SOC supplier who will deliver security capabilities, communicating their activity to relevant teams. * Manage the design, delivery, maintenance, and continuous improvement of the IT Security Ops capabilities in line with business needs. * Manage the Security Operations Centre (SOC) capability, ensuring effective protection, defence, and response to IT security risks. * Promote the Security, Compliance & Identity function to develop and enhance the team profile to develop enduring relationships with stakeholders and teams. * Implement a multi-year Security roadmap that provides proactive capabilities which enable business objectives. * Actively promote and embed Equality Diversity and Inclusion (EDI) in all your work, and support and comply with all organisational initiatives, policies and procedures on EDI. Skills: * Relationship Building. Ability to develop and maintain strong relationships with internal and external stakeholders. * Security Operations. Ability provide leadership for live security incidents and helping conduct robust investigations in order to identify corrective actions and see them through to completion. * Threat Intelligence. Ability to provide guidance on proactive threat identification, analysis, and mitigation. Skilled in actionable intelligence, industry sources, and general awareness of threat landscape. * Vulnerability Assessment. Ability to identify and classify security vulnerabilities in networks, systems and applications and mitigating or eliminating their impact. * Risk Management. Ability to identify IT security operations risks and the delivery of audit remediation activities. * Emerging technology monitoring. Ability to identify and assess new and emerging technologies, products, services, methods and techniques. Knowledge: * Knowledge of IT Service Frameworks, methodologies, and best practice such as ITIL v4 and Agile. * Knowledge of day-to-day activities and best practice within a SOC. * Knowledge of technical security such as Firewalls, network security groups, and access controls. Type of Experience: * Experience of leading a team through the full IT service life cycle, enhancing security posture, and evolving capabilities via continual service improvement. * Experience of leading live cyber incidents and the remediation actions. * Experience of partnering with supplier teams for managed services delivery of improvements. * Experience across the full IT security spectrum (software, Servers, infrastructure, and networks). * Experience designing and implementing secure systems, leading review where necessary of complex security issues. * Experience of enabling and informing risk-based decisions. * Experience dealing with the security implications of transformation and day-to-day product changes. * Experience working with system architectures, displaying a strong understanding of the impact of vulnerabilities on varied systems Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Infrastructure Project Engineer Location: Gloucester Salary: £40,000 + Benefits The Role As an Infrastructure Project Engineer you will be responsible for supporting and enhancing customers' infrastructures so that they can meet their business objectives. You will be working with both internal and external customers to ensure projects are successfully delivered within the required timeframes and specifications. The Technology Projects team will work alongside the Sales team to recommend products and services for customers' infrastructure requirements. Duties and Responsibilities Delivering technical projects according to the specifications and customer briefs Providing updates on the project's progress to relevant contacts Maintaining all relevant project documentation and the knowledgebase Providing support to resolve change management issues Liaising with the Sales team to produce new business proposals and to review customers' existing infrastructures, suggesting areas for modernisation Ensuring all time spent on projects is recorded accurately within the system Arranging meetings with customers to get authorisation and sign-off on project deliverables Ensuring project handovers are completed in full, with the service desk Ensuring knowledge of technologies/infrastructures is kept up-to-date and relevant Any other duties specified by your line manager No job description can be entirely comprehensive, and the jobholder will be expected to adapt and carry out such other duties as may be required from time to time, on the understanding that they will be within the individual's remit and capability, and consistent with the status and responsibilities of the role within the business. Person Specification Essential 2 years or more experience working within an IT support environment or for a Managed Service Provider At least 1 formal IT qualification (eg CCNA, CompTIA, MSCA & MSCE) or proven experience Excellent working knowledge of Windows Server environments and Networking (HP, Cisco) Exposure to virtualisation and cloud technologies including VMware, Hyper V and Azure environments Ability to work within a team or using own initiative Excellent communication skills Good working knowledge of MS 365 Administration Desire to learn new skills and gain relevant qualifications Full UK driving licence Desirable Experience working on IT infrastructure projects involving planning, installation, and documentation ITIL V4 Foundation qualification Working knowledge of Veeam backup, Firewalls (SonicWall, Sophos), Antivirus configuration experience, AD, AAD, DHCP, DNS and Group Policy Previous experience of setting up authentication and security methods Knowledge of structured and fibre cabling We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need. Working Conditions The typical working environment will be office locations either at the office in Gloucester or customer offices. However, you will be expected to travel to and work at various customer sites. The job requires that you can lift and move typical IT equipment (PC's and Laptops) from floor to desk. It is expected that there will be extended periods of time spent using Display Screen Equipment. Whilst at customers' sites, you may be required to wear the appropriate Personal Protective Equipment.
23/04/2024
Full time
Infrastructure Project Engineer Location: Gloucester Salary: £40,000 + Benefits The Role As an Infrastructure Project Engineer you will be responsible for supporting and enhancing customers' infrastructures so that they can meet their business objectives. You will be working with both internal and external customers to ensure projects are successfully delivered within the required timeframes and specifications. The Technology Projects team will work alongside the Sales team to recommend products and services for customers' infrastructure requirements. Duties and Responsibilities Delivering technical projects according to the specifications and customer briefs Providing updates on the project's progress to relevant contacts Maintaining all relevant project documentation and the knowledgebase Providing support to resolve change management issues Liaising with the Sales team to produce new business proposals and to review customers' existing infrastructures, suggesting areas for modernisation Ensuring all time spent on projects is recorded accurately within the system Arranging meetings with customers to get authorisation and sign-off on project deliverables Ensuring project handovers are completed in full, with the service desk Ensuring knowledge of technologies/infrastructures is kept up-to-date and relevant Any other duties specified by your line manager No job description can be entirely comprehensive, and the jobholder will be expected to adapt and carry out such other duties as may be required from time to time, on the understanding that they will be within the individual's remit and capability, and consistent with the status and responsibilities of the role within the business. Person Specification Essential 2 years or more experience working within an IT support environment or for a Managed Service Provider At least 1 formal IT qualification (eg CCNA, CompTIA, MSCA & MSCE) or proven experience Excellent working knowledge of Windows Server environments and Networking (HP, Cisco) Exposure to virtualisation and cloud technologies including VMware, Hyper V and Azure environments Ability to work within a team or using own initiative Excellent communication skills Good working knowledge of MS 365 Administration Desire to learn new skills and gain relevant qualifications Full UK driving licence Desirable Experience working on IT infrastructure projects involving planning, installation, and documentation ITIL V4 Foundation qualification Working knowledge of Veeam backup, Firewalls (SonicWall, Sophos), Antivirus configuration experience, AD, AAD, DHCP, DNS and Group Policy Previous experience of setting up authentication and security methods Knowledge of structured and fibre cabling We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need. Working Conditions The typical working environment will be office locations either at the office in Gloucester or customer offices. However, you will be expected to travel to and work at various customer sites. The job requires that you can lift and move typical IT equipment (PC's and Laptops) from floor to desk. It is expected that there will be extended periods of time spent using Display Screen Equipment. Whilst at customers' sites, you may be required to wear the appropriate Personal Protective Equipment.
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd/3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: 2nd Line/3rd IT Support Engineer Keswick, Lake District Office Based/Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, Servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd/3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of Servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks/backup solutions including cloud solutions when required. + Managing support tickets for our client base via telephone, remote and on-site methods. + Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience. + Demonstrable troubleshooting skills that range from user desktop support to server and cloud services. + Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory. + Desktop support including email clients, and Internet connection troubleshooting. + Office software, printer installations, and general problem diagnostics procedures. + Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms. + Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures. + Fundamental knowledge of IP Networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage/Ninja RMM. + Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc. + Wi-Fi networks including point-to-point Wi-Fi links. + VoIP telecommunications exposure. + Knowledge of IP Networks. + Knowledge of one of the mainstream Firewall/networking brands - Draytek, Sophos, HP, Ubiquiti, Cisco. + Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills. + Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards. + Capability to autonomously self-assign workloads and schedule others as part of the team. + Well-presented alongside good written and verbal English skills. + Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience/Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
23/04/2024
Full time
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd/3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: 2nd Line/3rd IT Support Engineer Keswick, Lake District Office Based/Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, Servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd/3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of Servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks/backup solutions including cloud solutions when required. + Managing support tickets for our client base via telephone, remote and on-site methods. + Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience. + Demonstrable troubleshooting skills that range from user desktop support to server and cloud services. + Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory. + Desktop support including email clients, and Internet connection troubleshooting. + Office software, printer installations, and general problem diagnostics procedures. + Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms. + Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures. + Fundamental knowledge of IP Networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage/Ninja RMM. + Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc. + Wi-Fi networks including point-to-point Wi-Fi links. + VoIP telecommunications exposure. + Knowledge of IP Networks. + Knowledge of one of the mainstream Firewall/networking brands - Draytek, Sophos, HP, Ubiquiti, Cisco. + Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills. + Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards. + Capability to autonomously self-assign workloads and schedule others as part of the team. + Well-presented alongside good written and verbal English skills. + Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience/Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
Job Title: Network Engineer Type of role: Permanent Location: Birmingham Salary: up to £46,500 + benefits Flint UK is looking for a Network Engineer to join our one of our telecom's clients, based in Birmingham on a full time, permanent basis. This role will involve understanding in depth the vulnerabilities and vuln classes present carrier-grade telecoms kit that has just been or is just about to be deployed into the UK. This will include time and space to conduct novel and self-directed research - supported by your team and team lead. Successful candidates will get to have a unique experience working on or supporting the latest ground-breaking cyber security and networking technologies on a national and international scale. This opportunity will allow those involved to have first-hand exposure to the latest technologies via the research and development that we are undertaking to secure our telecommunications networks, in order to keep the UK, the safest place to live and do business online. About You Experience working with. Aruba networking. Installation and local configuration of Switches. Integration and management with Aruba Central. RADIUS integration ClearPass and/or 802.1x port based access control Juniper Firewall solutions. Installation and configuration Integration with Security Director for device and policy management Azure Networking, including Express Route management and monitoring Understanding of network operations and management. Understanding of optical networking technology and standards. Understanding of relevant industry best practice such as fault management, change management and configuration management. Experience of operating in telecoms environments eg previous experience in a Network Operator. Good communication and knowledge sharing ability, including upskill and mentoring of 1st and 2nd line support teams. Ability to collaborate with other disciplines to facilitate delivery of our objectives. Proactive approach to solving complex problems and finding innovative solutions to them. Provide 3rd line support to the support team. Assist with the design and testing of disaster recovery procedures for our network services. Understanding of commercial and IPR sensitivities when working with suppliers and operators. Responsible for taking reasonable duty of care for Health & Safety of themselves and of other persons who may be affected by their acts or omissions at work and always follow direct instructions given with regards to Health & Safety. Successful Applicants must be able to commute to the offices in Birmingham at least twice a week. We actively recruit citizens of all backgrounds, but the nature of our work in this specific area means that nationality, residency, and security requirements are more tightly defined than others. To work in this role, you will need to have a SC clearance with no restrictions, or you must have the ability to obtain a SC clearance.
23/04/2024
Full time
Job Title: Network Engineer Type of role: Permanent Location: Birmingham Salary: up to £46,500 + benefits Flint UK is looking for a Network Engineer to join our one of our telecom's clients, based in Birmingham on a full time, permanent basis. This role will involve understanding in depth the vulnerabilities and vuln classes present carrier-grade telecoms kit that has just been or is just about to be deployed into the UK. This will include time and space to conduct novel and self-directed research - supported by your team and team lead. Successful candidates will get to have a unique experience working on or supporting the latest ground-breaking cyber security and networking technologies on a national and international scale. This opportunity will allow those involved to have first-hand exposure to the latest technologies via the research and development that we are undertaking to secure our telecommunications networks, in order to keep the UK, the safest place to live and do business online. About You Experience working with. Aruba networking. Installation and local configuration of Switches. Integration and management with Aruba Central. RADIUS integration ClearPass and/or 802.1x port based access control Juniper Firewall solutions. Installation and configuration Integration with Security Director for device and policy management Azure Networking, including Express Route management and monitoring Understanding of network operations and management. Understanding of optical networking technology and standards. Understanding of relevant industry best practice such as fault management, change management and configuration management. Experience of operating in telecoms environments eg previous experience in a Network Operator. Good communication and knowledge sharing ability, including upskill and mentoring of 1st and 2nd line support teams. Ability to collaborate with other disciplines to facilitate delivery of our objectives. Proactive approach to solving complex problems and finding innovative solutions to them. Provide 3rd line support to the support team. Assist with the design and testing of disaster recovery procedures for our network services. Understanding of commercial and IPR sensitivities when working with suppliers and operators. Responsible for taking reasonable duty of care for Health & Safety of themselves and of other persons who may be affected by their acts or omissions at work and always follow direct instructions given with regards to Health & Safety. Successful Applicants must be able to commute to the offices in Birmingham at least twice a week. We actively recruit citizens of all backgrounds, but the nature of our work in this specific area means that nationality, residency, and security requirements are more tightly defined than others. To work in this role, you will need to have a SC clearance with no restrictions, or you must have the ability to obtain a SC clearance.
Infrastructure Team Leader Exeter - Devon - Hybrid £40,000-£50,000 The Role The Infrastructure Team is a small team of engineers with high levels of experience, competence and capabilities. This team is responsible for the design, support and delivery of high level and technical products and services and as such need to work to exacting standards of quality and professionalism at all times. The Infrastructure Team Lead role is responsible for the definition and adherence of those standards across the team. In addition, this person will assume responsibility for the availability, performance, resilience and security of the core platform and infrastructure and will undertake whatever actions necessary to ensure this within the agreed operating constraints and budget. As the company's senior engineer the post holder will provide a technical consultancy and architect service as required. Duties and responsibilities Team Leader Manage the team is a positive manner to align with business growth plans. Own the planning and administration of the infrastructure roadmap and product owner responsibilities Represent the Infrastructure team at meetings. Setting and managing regular goals and appraisals for the infrastructure team. Demonstrates consistent levels of professionalism at all times and leads by example. Core Infrastructure & Technical Architecture/Support Work within Company policies and guidelines. Be involved in the design, implementation and support for all data networks across all locations. This includes Local Area Networks and liaising with the managed WAN providers for effective fault resolution. Provide expert support for workstations & Servers running Microsoft Server / Workstation Products, Citrix, Linux. Implement and Provide expert support on storage both local and network based. Server Planning, Design, Build and Fault fixing. Use of Group Policy and Active Directory to control Workstation and Server behaviour across the network, auditing users & ensure it is working correctly. Ensure all backup processes for network equipment and Servers are robust running according to the backup policy. Ensure IT systems are protected against virus infections and infections are controlled in accordance with best practice. Ensure all documentation is maintained up-to-date, accurately and in an easily understood manner. Be involved in regular audits of company equipment and software used and recommend improvements and upgrades. To implement and document policies, standards and procedures, proposing upgrades and enhancements to these from the basis of own expert knowledge, and experience with the installed equipment. Liaise with key suppliers and customers to ensure the effective delivery or projects and products. Be available as part of the out of hours on call rota, and be able to effectively prioritse and troubleshoot issues affecting critical services. Pre Sales Support Support pre-sales activity escalated by the pre-sales engineer Plan, design and cost proposed solutions to meet customers' needs Serve as escalation point for the pre-sales engineer where there's greater technical complexity. Other As a senior engineer you will possess the ability to not just train your fellow team members but also the other support teams. Occasionally travel to other locations and stay overnight. Perform any other reasonable duties as required. Qualifications and experience Experienced 3rd Line engineer who has either worked as a team leader or is looking to further their career by managing a small team. Although not essentials Microsoft, Networking or Linux accreditations are a bonus. Knowledge, skills and abilities Use of Active Directory, Group policy and File permissions in Microsoft and Linux (Debian) A good understanding of basic network functions such as NAT, Spanning Tree, HSRP, VLANs, routing of traffic and the use of subnets. An ability to maintain regular backups of Servers using a mixture of backup and recovery products. An ability to configure and troubleshoot, Switches, Firewalls Routers and wireless networks. A detailed understanding of copper structured and fibre optic cabling systems The post holder will have the ability to produce Technical Documentation to an agreed standard. Keep abreast of industry technology and advise on vendor product developments.
22/04/2024
Full time
Infrastructure Team Leader Exeter - Devon - Hybrid £40,000-£50,000 The Role The Infrastructure Team is a small team of engineers with high levels of experience, competence and capabilities. This team is responsible for the design, support and delivery of high level and technical products and services and as such need to work to exacting standards of quality and professionalism at all times. The Infrastructure Team Lead role is responsible for the definition and adherence of those standards across the team. In addition, this person will assume responsibility for the availability, performance, resilience and security of the core platform and infrastructure and will undertake whatever actions necessary to ensure this within the agreed operating constraints and budget. As the company's senior engineer the post holder will provide a technical consultancy and architect service as required. Duties and responsibilities Team Leader Manage the team is a positive manner to align with business growth plans. Own the planning and administration of the infrastructure roadmap and product owner responsibilities Represent the Infrastructure team at meetings. Setting and managing regular goals and appraisals for the infrastructure team. Demonstrates consistent levels of professionalism at all times and leads by example. Core Infrastructure & Technical Architecture/Support Work within Company policies and guidelines. Be involved in the design, implementation and support for all data networks across all locations. This includes Local Area Networks and liaising with the managed WAN providers for effective fault resolution. Provide expert support for workstations & Servers running Microsoft Server / Workstation Products, Citrix, Linux. Implement and Provide expert support on storage both local and network based. Server Planning, Design, Build and Fault fixing. Use of Group Policy and Active Directory to control Workstation and Server behaviour across the network, auditing users & ensure it is working correctly. Ensure all backup processes for network equipment and Servers are robust running according to the backup policy. Ensure IT systems are protected against virus infections and infections are controlled in accordance with best practice. Ensure all documentation is maintained up-to-date, accurately and in an easily understood manner. Be involved in regular audits of company equipment and software used and recommend improvements and upgrades. To implement and document policies, standards and procedures, proposing upgrades and enhancements to these from the basis of own expert knowledge, and experience with the installed equipment. Liaise with key suppliers and customers to ensure the effective delivery or projects and products. Be available as part of the out of hours on call rota, and be able to effectively prioritse and troubleshoot issues affecting critical services. Pre Sales Support Support pre-sales activity escalated by the pre-sales engineer Plan, design and cost proposed solutions to meet customers' needs Serve as escalation point for the pre-sales engineer where there's greater technical complexity. Other As a senior engineer you will possess the ability to not just train your fellow team members but also the other support teams. Occasionally travel to other locations and stay overnight. Perform any other reasonable duties as required. Qualifications and experience Experienced 3rd Line engineer who has either worked as a team leader or is looking to further their career by managing a small team. Although not essentials Microsoft, Networking or Linux accreditations are a bonus. Knowledge, skills and abilities Use of Active Directory, Group policy and File permissions in Microsoft and Linux (Debian) A good understanding of basic network functions such as NAT, Spanning Tree, HSRP, VLANs, routing of traffic and the use of subnets. An ability to maintain regular backups of Servers using a mixture of backup and recovery products. An ability to configure and troubleshoot, Switches, Firewalls Routers and wireless networks. A detailed understanding of copper structured and fibre optic cabling systems The post holder will have the ability to produce Technical Documentation to an agreed standard. Keep abreast of industry technology and advise on vendor product developments.
Hybrid Infrastructure Engineer - AWS, Linux, Docker/Kubernetes, CICD, Agile. The Company & Opportunity: Specialist technology provider, providing Real Time solutions, utilising leading-edge technology, delivering transportation technology, are looking for an experienced Cloud Infrastructure Engineer, to play a pivotal role in supporting their core products and associated systems, working in a hybrid role with occasional visits on-site, ensuring the on-prem infrastructure and AWS cloud estate are ready and available to support the teams, digital services, and customers. The company offers Hybrid working with 1 day week in their Derby office. The role is split as 80% on-prem (with occasional trips to client sites) and 20% cloud-based (AWS/Azure). Candidates must work within a reasonable commuting distance of Derby. Core technical skills, responsibilities & attributes for the Cloud Infrastructure Engineer role: Strong Docker/Kubernetes (containerisation), Git (or similar), AWS, Azure (DevOps pipelines). Linux support/administration (strong understanding of the Linux Ecosystem) Proven experience as a Cloud Infrastructure Engineer, working with Development/QA Teams, with a strong understanding of the development life cycle (Sprints/Scrum and/or Agile etc). Commercial experience supporting On-Prem applications/tools. MUST HAVE a strong Infrastructure Engineering background, encompassing - Server Configurations, Cabinets, Network Components, Data Centers, Switches & Firewalls etc. An in-depth (very much a hands-on) technical role, with the personality able to build relationships, first class communicator who can manage their workload and has a strong attention to detail. Systems Administration Support, Security; User management; Upgrades/Patching; Scripting/Process Automation eg, Ansible; Monitoring and System Analytics, CICD, Environment/Infrastructure Management. Create, manage, and maintain the Infrastructure as Code for the project, deploy and update Docker stacks to a Docker Swarm, ensuring Lab configurations. The company offers a Hybrid working environment working from home and 1 day per week in the Derby office, with a base salary range of £55-60K, depending on experience and a fantastic benefits package. Please apply now for a comprehensive specification on the position: Hybrid Infrastructure Engineer - AWS, Linux, Docker/Kubernetes, CICD, Agile.
22/04/2024
Full time
Hybrid Infrastructure Engineer - AWS, Linux, Docker/Kubernetes, CICD, Agile. The Company & Opportunity: Specialist technology provider, providing Real Time solutions, utilising leading-edge technology, delivering transportation technology, are looking for an experienced Cloud Infrastructure Engineer, to play a pivotal role in supporting their core products and associated systems, working in a hybrid role with occasional visits on-site, ensuring the on-prem infrastructure and AWS cloud estate are ready and available to support the teams, digital services, and customers. The company offers Hybrid working with 1 day week in their Derby office. The role is split as 80% on-prem (with occasional trips to client sites) and 20% cloud-based (AWS/Azure). Candidates must work within a reasonable commuting distance of Derby. Core technical skills, responsibilities & attributes for the Cloud Infrastructure Engineer role: Strong Docker/Kubernetes (containerisation), Git (or similar), AWS, Azure (DevOps pipelines). Linux support/administration (strong understanding of the Linux Ecosystem) Proven experience as a Cloud Infrastructure Engineer, working with Development/QA Teams, with a strong understanding of the development life cycle (Sprints/Scrum and/or Agile etc). Commercial experience supporting On-Prem applications/tools. MUST HAVE a strong Infrastructure Engineering background, encompassing - Server Configurations, Cabinets, Network Components, Data Centers, Switches & Firewalls etc. An in-depth (very much a hands-on) technical role, with the personality able to build relationships, first class communicator who can manage their workload and has a strong attention to detail. Systems Administration Support, Security; User management; Upgrades/Patching; Scripting/Process Automation eg, Ansible; Monitoring and System Analytics, CICD, Environment/Infrastructure Management. Create, manage, and maintain the Infrastructure as Code for the project, deploy and update Docker stacks to a Docker Swarm, ensuring Lab configurations. The company offers a Hybrid working environment working from home and 1 day per week in the Derby office, with a base salary range of £55-60K, depending on experience and a fantastic benefits package. Please apply now for a comprehensive specification on the position: Hybrid Infrastructure Engineer - AWS, Linux, Docker/Kubernetes, CICD, Agile.
IT Infratstructure Engineer | Interne positie | Financiële Enterprise We zijn op zoek naar een zeer bekwame en ervaren Senior IT-infrastructuuringenieur om ons dynamische IT-team te versterken. De geschikte kandidaat zal een sleutelrol spelen bij het beheren en verbeteren van de IT-infrastructuur van het bedrijf, die on-premises datacenters, netwerksystemen, cloudomgevingen en beveiligingsprotocollen omvat. Deze functie biedt een spannende kans om bij te dragen aan de transformatie van het IT-landschap, terwijl u de missie van het bedrijf ondersteunt om betrouwbare en innovatieve financiële diensten aan onze klanten te leveren. Belangrijkste verantwoordelijkheden: Leid het beheer en de continue verbetering van het on-premises datacenter van het bedrijf en de virtuele infra omgeving. Toezicht houden op netwerkbeheer, zorgen voor optimale prestaties, betrouwbaarheid en beveiliging. Bewaak en onderhoud de Azure-omgeving, waarbij de beste praktijken voor cloud-infrastructuurbeheer worden geïmplementeerd. Samenwerken met interne belanghebbenden om nieuwe technologieën en methodologieën te identificeren en te implementeren om IT-operaties te verbeteren en bedrijfsdoelstellingen te behalen. Optreden als technisch expert en mentor, begeleiding bieden aan teamleden, kennisdeling en professionele ontwikkeling bevorderen. Optreden als strategische partner voor interne stakeholders, bijdragen aan de ontwikkeling van langetermijnstrategieën en routekaarten voor IT-infrastructuur. Op de hoogte blijven van trends in de branche en opkomende technologieën, hun mogelijke impact op de infrastructuur van het bedrijf evalueren en passende acties aanbevelen. Kwalificaties: Bachelor- of masterdiploma in een relevant vakgebied, zoals Computerwetenschappen, Informatietechnologie of Engineering. Aantoonbare ervaring als Infrastructuuringenieur of een vergelijkbare rol, met een sterke achtergrond in het beheren van complexe IT-infrastructuuromgevingen. Uitgebreide kennis van netwerkprincipes, protocollen en technologieën, waaronder LAN/WAN, TCP/IP, DNS, DHCP, VPN en Firewalls. Hands-on ervaring met cloud technologieën, met name Microsoft Azure, en vaardigheid in het beheren van cloud-based infrastructuur en diensten. Goede kennis van IT-beveiligingsprincipes en best practices, inclusief kwetsbaarheidsscans, bewakingstools en beveiligingsnalevingskaders. Sterke analytische en probleemoplossende vaardigheden, met het vermogen om complexe infrastructuurproblemen op te lossen en effectieve oplossingen te implementeren. Uitstekende communicatie- en interpersoonlijke vaardigheden, met het vermogen om effectief samen te werken met collega's op alle niveaus van de organisatie. Certificeringen zoals CCNA, MCSE, AWS Certified Solutions Architect of equivalent zijn wenselijk. Ervaring in de financiële sector of een gereguleerde industrie is een pluspunt. Voordelen: Naast een competitief salaris biedt de klant een uitgebreid pakket aan voordelen, waaronder: 13e maandbonus Maandelijkse vaste vergoeding Voltijdse werkweek met flexibele uren Ruimhartig verlof- en verlofbeleid Pensioenregeling met werkgeversbijdragen Vergoeding voor woon-werkverkeer of openbaar vervoer Hybride werkregeling en telewerkmogelijkheden Kansen voor professionele ontwikkeling en ondersteuning voor verdere educatie Een samenwerkende en inclusieve werkomgeving met mogelijkheden voor sociale betrokkenheid en gemeenschapsactiviteiten. Vloiend Nederlands About Levy Professionals Since 2000 we provide professional solutions to organizations ranging from tech start-ups to global players. From our offices in Amsterdam and London we have built an international and local network of skilled employed professionals and contractors fuelled by our passion for connecting skills with projects. Over the years we have fulfilled over 1700 requirements and nowadays we consistently have 250+ professionals recruited and relocated from 14 countries allocated to various projects. Our strength is the way that we see and treat people. This will always be a key factor in our strategy for many years to come.
22/04/2024
Full time
IT Infratstructure Engineer | Interne positie | Financiële Enterprise We zijn op zoek naar een zeer bekwame en ervaren Senior IT-infrastructuuringenieur om ons dynamische IT-team te versterken. De geschikte kandidaat zal een sleutelrol spelen bij het beheren en verbeteren van de IT-infrastructuur van het bedrijf, die on-premises datacenters, netwerksystemen, cloudomgevingen en beveiligingsprotocollen omvat. Deze functie biedt een spannende kans om bij te dragen aan de transformatie van het IT-landschap, terwijl u de missie van het bedrijf ondersteunt om betrouwbare en innovatieve financiële diensten aan onze klanten te leveren. Belangrijkste verantwoordelijkheden: Leid het beheer en de continue verbetering van het on-premises datacenter van het bedrijf en de virtuele infra omgeving. Toezicht houden op netwerkbeheer, zorgen voor optimale prestaties, betrouwbaarheid en beveiliging. Bewaak en onderhoud de Azure-omgeving, waarbij de beste praktijken voor cloud-infrastructuurbeheer worden geïmplementeerd. Samenwerken met interne belanghebbenden om nieuwe technologieën en methodologieën te identificeren en te implementeren om IT-operaties te verbeteren en bedrijfsdoelstellingen te behalen. Optreden als technisch expert en mentor, begeleiding bieden aan teamleden, kennisdeling en professionele ontwikkeling bevorderen. Optreden als strategische partner voor interne stakeholders, bijdragen aan de ontwikkeling van langetermijnstrategieën en routekaarten voor IT-infrastructuur. Op de hoogte blijven van trends in de branche en opkomende technologieën, hun mogelijke impact op de infrastructuur van het bedrijf evalueren en passende acties aanbevelen. Kwalificaties: Bachelor- of masterdiploma in een relevant vakgebied, zoals Computerwetenschappen, Informatietechnologie of Engineering. Aantoonbare ervaring als Infrastructuuringenieur of een vergelijkbare rol, met een sterke achtergrond in het beheren van complexe IT-infrastructuuromgevingen. Uitgebreide kennis van netwerkprincipes, protocollen en technologieën, waaronder LAN/WAN, TCP/IP, DNS, DHCP, VPN en Firewalls. Hands-on ervaring met cloud technologieën, met name Microsoft Azure, en vaardigheid in het beheren van cloud-based infrastructuur en diensten. Goede kennis van IT-beveiligingsprincipes en best practices, inclusief kwetsbaarheidsscans, bewakingstools en beveiligingsnalevingskaders. Sterke analytische en probleemoplossende vaardigheden, met het vermogen om complexe infrastructuurproblemen op te lossen en effectieve oplossingen te implementeren. Uitstekende communicatie- en interpersoonlijke vaardigheden, met het vermogen om effectief samen te werken met collega's op alle niveaus van de organisatie. Certificeringen zoals CCNA, MCSE, AWS Certified Solutions Architect of equivalent zijn wenselijk. Ervaring in de financiële sector of een gereguleerde industrie is een pluspunt. Voordelen: Naast een competitief salaris biedt de klant een uitgebreid pakket aan voordelen, waaronder: 13e maandbonus Maandelijkse vaste vergoeding Voltijdse werkweek met flexibele uren Ruimhartig verlof- en verlofbeleid Pensioenregeling met werkgeversbijdragen Vergoeding voor woon-werkverkeer of openbaar vervoer Hybride werkregeling en telewerkmogelijkheden Kansen voor professionele ontwikkeling en ondersteuning voor verdere educatie Een samenwerkende en inclusieve werkomgeving met mogelijkheden voor sociale betrokkenheid en gemeenschapsactiviteiten. Vloiend Nederlands About Levy Professionals Since 2000 we provide professional solutions to organizations ranging from tech start-ups to global players. From our offices in Amsterdam and London we have built an international and local network of skilled employed professionals and contractors fuelled by our passion for connecting skills with projects. Over the years we have fulfilled over 1700 requirements and nowadays we consistently have 250+ professionals recruited and relocated from 14 countries allocated to various projects. Our strength is the way that we see and treat people. This will always be a key factor in our strategy for many years to come.
Are you an experienced network professional with a passion for cutting-edge technologies? We are seeking a talented Senior Network Engineer to join our dynamic team. As a Senior Network Engineer, you will play a crucial role in designing, implementing, and maintaining our network infrastructure. If you thrive in a collaborative environment and have expertise in Cisco, SD-WAN, Firewalls, and cloud technologies, we want to hear from you! Responsibilities: Design and Implement Network Solutions: Architect, configure, and deploy network solutions based on business requirements. Collaborate with cross-functional teams to ensure seamless integration of network components. Leverage Cisco technologies to optimise network performance. SD-WAN Deployment: Lead the implementation and management of SD-WAN solutions. Monitor and troubleshoot SD-WAN performance, ensuring high availability and reliability. Firewall Management: Configure and maintain Firewalls (eg, Cisco ASA, Fortinet) to enhance security. Implement access control policies and intrusion prevention systems. Cloud Infrastructure Integration: Work closely with cloud architects to integrate network services into cloud environments (AWS, Azure, GCP). Ensure secure connectivity between on-premises and cloud resources. Network Monitoring and Optimisation: Monitor network traffic, analyse performance metrics, and proactively address bottlenecks. Optimise network resources for scalability and efficiency. Documentation and Training: Document network configurations, procedures, and policies. Provide mentorship and knowledge transfer to junior team members. Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field. Cisco certifications (CCNP, CCIE) are highly desirable. Minimum 5 years of experience in network engineering. Proficiency in SD-WAN deployment and management. Strong understanding of Firewall technologies (Cisco ASA, Fortinet, etc.). Experience with cloud infrastructure (AWS, Azure, GCP). Excellent troubleshooting and problem-solving skills. Effective communication and collaboration abilities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
22/04/2024
Full time
Are you an experienced network professional with a passion for cutting-edge technologies? We are seeking a talented Senior Network Engineer to join our dynamic team. As a Senior Network Engineer, you will play a crucial role in designing, implementing, and maintaining our network infrastructure. If you thrive in a collaborative environment and have expertise in Cisco, SD-WAN, Firewalls, and cloud technologies, we want to hear from you! Responsibilities: Design and Implement Network Solutions: Architect, configure, and deploy network solutions based on business requirements. Collaborate with cross-functional teams to ensure seamless integration of network components. Leverage Cisco technologies to optimise network performance. SD-WAN Deployment: Lead the implementation and management of SD-WAN solutions. Monitor and troubleshoot SD-WAN performance, ensuring high availability and reliability. Firewall Management: Configure and maintain Firewalls (eg, Cisco ASA, Fortinet) to enhance security. Implement access control policies and intrusion prevention systems. Cloud Infrastructure Integration: Work closely with cloud architects to integrate network services into cloud environments (AWS, Azure, GCP). Ensure secure connectivity between on-premises and cloud resources. Network Monitoring and Optimisation: Monitor network traffic, analyse performance metrics, and proactively address bottlenecks. Optimise network resources for scalability and efficiency. Documentation and Training: Document network configurations, procedures, and policies. Provide mentorship and knowledge transfer to junior team members. Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field. Cisco certifications (CCNP, CCIE) are highly desirable. Minimum 5 years of experience in network engineering. Proficiency in SD-WAN deployment and management. Strong understanding of Firewall technologies (Cisco ASA, Fortinet, etc.). Experience with cloud infrastructure (AWS, Azure, GCP). Excellent troubleshooting and problem-solving skills. Effective communication and collaboration abilities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
We have an exciting opportunity for a Service Desk Engineer to join a well established organisation in Bristol on a permanent basis. This role will be hybrid working. Experience: 4 years in similar role (MSP Experience Highley Desirable), driving licence and own vehicle Salary: £30,000 p.a + benefits Working Hours: 37.5hrs between 7:30 - 22:00 Certifications: ITIL Foundation, Microsoft (Desirable) Responsibilities: * Provide remote Technical Support with occasional customer visits * Provide assistance by phone, email and/or using a ticket management system * Update the internal knowledgebase with issue resolution details * Mentor and assist junior team members Skills & Experience * Good communication, documentation and customer service skills * Experience of supporting the following: * Microsoft server operating systems * Microsoft Exchange * Microsoft Active Directory * VMware and/or Microsoft Hyper-V (VMware preferred) * Microsoft Office 365 * Veeam Backup & Replication * Microsoft Windows Desktop Operating Systems * Experience of working in a busy MSP environment * Experience of configuring and supporting network devices such as Firewalls and Switches * Good understanding of principles of ITIL Framework Technologies & Experience * Veeam Cloud Connect * Microsoft Remote Desktop Services * Citrix XenApp/XenDesktop * Veritas (Symantec) Backup Exec * Symantec Endpoint Protection * Fortinet Firewalls * HPE/Dell SANs * HPE Server Hardware & Switches * Office 365 Migrations * N-Able RMM * PowerShell Scripting * Citrix CCA * Microsoft MCP * Knowledge of iOS and Android devices "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
22/04/2024
Full time
We have an exciting opportunity for a Service Desk Engineer to join a well established organisation in Bristol on a permanent basis. This role will be hybrid working. Experience: 4 years in similar role (MSP Experience Highley Desirable), driving licence and own vehicle Salary: £30,000 p.a + benefits Working Hours: 37.5hrs between 7:30 - 22:00 Certifications: ITIL Foundation, Microsoft (Desirable) Responsibilities: * Provide remote Technical Support with occasional customer visits * Provide assistance by phone, email and/or using a ticket management system * Update the internal knowledgebase with issue resolution details * Mentor and assist junior team members Skills & Experience * Good communication, documentation and customer service skills * Experience of supporting the following: * Microsoft server operating systems * Microsoft Exchange * Microsoft Active Directory * VMware and/or Microsoft Hyper-V (VMware preferred) * Microsoft Office 365 * Veeam Backup & Replication * Microsoft Windows Desktop Operating Systems * Experience of working in a busy MSP environment * Experience of configuring and supporting network devices such as Firewalls and Switches * Good understanding of principles of ITIL Framework Technologies & Experience * Veeam Cloud Connect * Microsoft Remote Desktop Services * Citrix XenApp/XenDesktop * Veritas (Symantec) Backup Exec * Symantec Endpoint Protection * Fortinet Firewalls * HPE/Dell SANs * HPE Server Hardware & Switches * Office 365 Migrations * N-Able RMM * PowerShell Scripting * Citrix CCA * Microsoft MCP * Knowledge of iOS and Android devices "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Solution Architect - Cloud Infrastructure vacancy for our Aargau based client in the technology sector. Your tasks: Developing and optimizing Google and Azure infrastructure architecture to support cloud-based IT solutions within the company Establishing organization-wide cloud standards in collaboration with local IS delivery teams and partner vendors Driving initiatives for evaluating and scaling cloud-native services and solutions Accelerating implementation of automation around cloud infrastructure to enhance delivery processes and support DevOps-based service models Supporting definition and maintenance of architectural roadmaps for cloud platforms and related technologies Providing technical knowledge and insights to support business and IT projects, ensuring successful deployment and commercial viability Your experience/knowledge: 10+ years of IT experience, including 8+ years in Infrastructure Solution Architecture, with 4+ years specifically in cloud-related roles Proficient in Google Cloud Platform GCP and Microsoft Azure, with hands-on experience in architecture design, deployment, and management of cloud-based solutions Strong ability to design and implement infrastructure solutions aligned with business requirements, translating them into effective and cost-efficient IT solutions Solid understanding of networking concepts and security principles in cloud environments, including WAN, LAN, DNS, Firewalls, and load balancers Experienced in implementing automation strategies for cloud infrastructure, leveraging DevOps practices to enhance deployment speed and reliability Degree in Computer Science, Engineering, Business Management, or related field; Google and Azure Cloud certifications is a plus Your soft skills: Excellent communication skills, essential for collaborating with stakeholders and presenting technical ideas clearly Proven leadership skills to drive initiatives, resolve conflicts, and motivate teams towards successful cloud adoption
22/04/2024
Full time
Solution Architect - Cloud Infrastructure vacancy for our Aargau based client in the technology sector. Your tasks: Developing and optimizing Google and Azure infrastructure architecture to support cloud-based IT solutions within the company Establishing organization-wide cloud standards in collaboration with local IS delivery teams and partner vendors Driving initiatives for evaluating and scaling cloud-native services and solutions Accelerating implementation of automation around cloud infrastructure to enhance delivery processes and support DevOps-based service models Supporting definition and maintenance of architectural roadmaps for cloud platforms and related technologies Providing technical knowledge and insights to support business and IT projects, ensuring successful deployment and commercial viability Your experience/knowledge: 10+ years of IT experience, including 8+ years in Infrastructure Solution Architecture, with 4+ years specifically in cloud-related roles Proficient in Google Cloud Platform GCP and Microsoft Azure, with hands-on experience in architecture design, deployment, and management of cloud-based solutions Strong ability to design and implement infrastructure solutions aligned with business requirements, translating them into effective and cost-efficient IT solutions Solid understanding of networking concepts and security principles in cloud environments, including WAN, LAN, DNS, Firewalls, and load balancers Experienced in implementing automation strategies for cloud infrastructure, leveraging DevOps practices to enhance deployment speed and reliability Degree in Computer Science, Engineering, Business Management, or related field; Google and Azure Cloud certifications is a plus Your soft skills: Excellent communication skills, essential for collaborating with stakeholders and presenting technical ideas clearly Proven leadership skills to drive initiatives, resolve conflicts, and motivate teams towards successful cloud adoption
Your new company Working for a group of companies with a strong focus on security across the world. Providing sector specific technology to provide tailored solutions. Your new role Responsible for managing the IT support teams, including infrastructure engineers and service desk professionals to deliver excellent technical services. What you'll need to succeed A strong understanding of operating in an ITIL environment with excellent networking experience alongside support for Microsoft solutions. Capable with network deployments (preferably Cisco) Experience with managing teams to ensure KPI's and SLA's are achieved and exceeded. Able to share your expert knowledge with the wider team to develop an effective service. Firewall deployment, particularly SD-WAN solutions. Strong understanding of Cybersecurity to maintain system integrity. Delivering end-user support to a range of desktop, mobile and software applications. What you'll get in return Salary of up to £60,000 DOE Elements of Hybrid/Flex provided Core hours are covered. Chance to improve your knowledge and personal development. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
22/04/2024
Full time
Your new company Working for a group of companies with a strong focus on security across the world. Providing sector specific technology to provide tailored solutions. Your new role Responsible for managing the IT support teams, including infrastructure engineers and service desk professionals to deliver excellent technical services. What you'll need to succeed A strong understanding of operating in an ITIL environment with excellent networking experience alongside support for Microsoft solutions. Capable with network deployments (preferably Cisco) Experience with managing teams to ensure KPI's and SLA's are achieved and exceeded. Able to share your expert knowledge with the wider team to develop an effective service. Firewall deployment, particularly SD-WAN solutions. Strong understanding of Cybersecurity to maintain system integrity. Delivering end-user support to a range of desktop, mobile and software applications. What you'll get in return Salary of up to £60,000 DOE Elements of Hybrid/Flex provided Core hours are covered. Chance to improve your knowledge and personal development. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Operations Engineer - 3rd Line App Support Akkodis are currently working with a market leading software and solutions provider to recruit an experienced Operations Engineer with extensive application support experience both BAU and project focused. As an Operations Engineer, you will participate in the Support, Deployment and Maintenance of a number of key software products. The Role As an Operations Engineer you will have an excellent understanding of computer systems and a demonstrated willingness to learn and apply new technology. You must possess superior technical aptitude, written and oral communications skills and the ability to deal effectively with people in a wide variety of situations. Additionally, you must possess strong analytical skills with demonstrated problem solving ability. Proven ability to operate in extreme high pressure situations, successfully handle multiple priorities and possess a high level of discipline while remaining flexible. The Requirements Third line application support experience Experience of Microsoft SQL database management systems Experience of web server technologies such as IIS Experience with Windows Server Operating Systems Experience deploying solutions to managed services Experience working successfully under high-pressure Desirable Experience with Azure Experience of patch management deployments/Windows software Update Services Experience with Microsoft clustering, SQL & System Centre Management Experience with SAN/Clustering & High Availability Systems Network and Communication troubleshooting Network Access/Distribution & Core switching design & implementation Firewall and VPN technologies Exposure to domain management and solution design If you are looking for an exciting new challenge to join a leading Operations team and gain continued development and training, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
19/04/2024
Full time
Operations Engineer - 3rd Line App Support Akkodis are currently working with a market leading software and solutions provider to recruit an experienced Operations Engineer with extensive application support experience both BAU and project focused. As an Operations Engineer, you will participate in the Support, Deployment and Maintenance of a number of key software products. The Role As an Operations Engineer you will have an excellent understanding of computer systems and a demonstrated willingness to learn and apply new technology. You must possess superior technical aptitude, written and oral communications skills and the ability to deal effectively with people in a wide variety of situations. Additionally, you must possess strong analytical skills with demonstrated problem solving ability. Proven ability to operate in extreme high pressure situations, successfully handle multiple priorities and possess a high level of discipline while remaining flexible. The Requirements Third line application support experience Experience of Microsoft SQL database management systems Experience of web server technologies such as IIS Experience with Windows Server Operating Systems Experience deploying solutions to managed services Experience working successfully under high-pressure Desirable Experience with Azure Experience of patch management deployments/Windows software Update Services Experience with Microsoft clustering, SQL & System Centre Management Experience with SAN/Clustering & High Availability Systems Network and Communication troubleshooting Network Access/Distribution & Core switching design & implementation Firewall and VPN technologies Exposure to domain management and solution design If you are looking for an exciting new challenge to join a leading Operations team and gain continued development and training, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
We are currently looking on behalf of one of our important clients for a Windows System Engineer. The role is permanent position based in Zurich Canton & comes with some home office allowance. Your role: Hold responsibility for IT Infrastructure design, implementation & maintenance to ensure optimal performance, security & scalability. Manage Client Support, Server Support & Maintenance. Your Skills & Experience: At least 5+ years of professional experience in IT Systems/Infrastructure Engineering. Strong expertise in Windows System Engineering, Windows Server & Client administration, Active Directory & Group Policy. Skilled in Azure AD & Microsoft 365. Sound experience in Citrix Virtual Desktops, VMWare Virtualization, Storage Solutions & Administration & Veeam Backup & Disaster recovery solutions. Experienced in Network Firewalls, Routing & Switching. Your Profile: Completed University Degree in the area Computer Science or Similar. Strong communication, collaboration & problem-solving skills. Self-motivated, analytical, detailed, organized & a team-player. Continuously enthusiastic to learn & further develop. Able to occasionally partake in business trips to foreign branches. Fluent in English (spoken & written), German languages skills are considered highly advantageous.
19/04/2024
Full time
We are currently looking on behalf of one of our important clients for a Windows System Engineer. The role is permanent position based in Zurich Canton & comes with some home office allowance. Your role: Hold responsibility for IT Infrastructure design, implementation & maintenance to ensure optimal performance, security & scalability. Manage Client Support, Server Support & Maintenance. Your Skills & Experience: At least 5+ years of professional experience in IT Systems/Infrastructure Engineering. Strong expertise in Windows System Engineering, Windows Server & Client administration, Active Directory & Group Policy. Skilled in Azure AD & Microsoft 365. Sound experience in Citrix Virtual Desktops, VMWare Virtualization, Storage Solutions & Administration & Veeam Backup & Disaster recovery solutions. Experienced in Network Firewalls, Routing & Switching. Your Profile: Completed University Degree in the area Computer Science or Similar. Strong communication, collaboration & problem-solving skills. Self-motivated, analytical, detailed, organized & a team-player. Continuously enthusiastic to learn & further develop. Able to occasionally partake in business trips to foreign branches. Fluent in English (spoken & written), German languages skills are considered highly advantageous.
Network Services Technical Specialist - CCNA/CCNP This role requires a mix of technical hands-on and functional hands-off expertise! Performance monitoring, service performance, 3rd party and vendor management, SLA's, service improvement! Supporting Network Operations and Network Services. Technical background - Palo Alto Prisma Access/Strata Management are a bonus but training provided, Cisco ASA, Cisco Checkpoint, R&S, LAN/WAN, Routing & Switching, Juniper, Networks, CCNP, CCDA, VSS, Datacentre, QoS, VPN, MPLS, IPSEC, F5, Load Balancing, Palo Alto, PA Series Firewalls, Palo Alto ACE, PCNSE, WAAS, WCCP, VoIP, Telephony, Cisco/Avaya, Virtualisation, Virtual Networks, Virtual Switching, Virtual Routing. To £60,000 + £5,000pa Car Allowance + Excellent Benefits + Hybrid Working Birmingham, Solihull, West Midlands FTSE 250 Total IT Solutions Provider and IT outsourcer with their heart in the Birmingham area urgently require a focused, professional and client facing Network Specialist who still has the desire to offer hands-on capability and functional expertise. Ideally, you will have earned your stripes and impressive battle scars in the IT Solutions and Services arena as a Network Engineer, and now, as part of your a natural progression be heading towards the upper echelon Network Specialist platform. The key requirements of the ideal candidate: Palo Alto and Meraki are key technologies - Palo Alto Prisma Access/Strata Management are bonus - but training provided Role is 50% new/complex site delivery and 50% supporting the Tech Leads with design/migration to Prisma Need candidates willing to travel through the UK and sometimes Europe Current UK Security Clearance is a need, or you must be able to be eligible for SC To secure this post: You will work with the Network Services Manager to determine and agree business functional and non-functional expectations by working with the IT Business Partners, the business and specifying the external research needed to obtain market information. You will work with 3rd parties and IT and Engineering Teams documenting how technology is designed and deployed for Network Services to improve configurations to improve performance. You will provide technical data for Network Services by defining Service Portfolio and catalogue entries for Technical Products and configuration information to support operations and solutions in consuming the services. You will work with the Network Services Lead & Service Management Team to support the achievement of SLA's and targets. You will coexist with the Operational Teams and 3rd Parties to understand issues, resolve problems and improve performance. You will provide detailed information for management by assisting the Networks Technical Leads with short-term and long-term roadmaps covering all technical aspects of the service, working with Solutions and Partners/3rd Parties to improve detail and costings. Support bringing new services into live by analysing proposed functional/non-functional requirements, developing technical options and recommendations, preparing low level Deployment/Configuration Designs and ongoing operational cost models; establishing time schedules with Operations and partners/3rd parties to implement the required technologies, skills and procedures. Report on Network Services technical costs and impact on TCO costing by reviewing 3rd party support costs, internal delivery and operating costs, anticipating volume changes and cost impact within the teams. Maintain professional and technical knowledge by constantly scanning/reviewing the market, attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Technical Background : Cisco ASA, Cisco Checkpoint, R&S, LAN/WAN R&S, LAN/WAN, Routing & Switching, Juniper, Networks, CCNP, CCDA, ACE, PCNSE VSS, QoS, VPN, MPLS, IPSEC F5, Load Balancing, WAAS, WCCP, VoIP Telephony, Cisco/Avaya Virtualisation, Virtual Networks, Virtual Switching, Virtual Routing. Highly Desirable Certifications: Cisco CCNP, CCDA Palo Alto ACE, PCNSE The successful candidate will secure a role with a forward thinking, dynamic, IT focused global organisation. In return you will receive an excellent salary and benefits package. Call Experis IT today
18/04/2024
Full time
Network Services Technical Specialist - CCNA/CCNP This role requires a mix of technical hands-on and functional hands-off expertise! Performance monitoring, service performance, 3rd party and vendor management, SLA's, service improvement! Supporting Network Operations and Network Services. Technical background - Palo Alto Prisma Access/Strata Management are a bonus but training provided, Cisco ASA, Cisco Checkpoint, R&S, LAN/WAN, Routing & Switching, Juniper, Networks, CCNP, CCDA, VSS, Datacentre, QoS, VPN, MPLS, IPSEC, F5, Load Balancing, Palo Alto, PA Series Firewalls, Palo Alto ACE, PCNSE, WAAS, WCCP, VoIP, Telephony, Cisco/Avaya, Virtualisation, Virtual Networks, Virtual Switching, Virtual Routing. To £60,000 + £5,000pa Car Allowance + Excellent Benefits + Hybrid Working Birmingham, Solihull, West Midlands FTSE 250 Total IT Solutions Provider and IT outsourcer with their heart in the Birmingham area urgently require a focused, professional and client facing Network Specialist who still has the desire to offer hands-on capability and functional expertise. Ideally, you will have earned your stripes and impressive battle scars in the IT Solutions and Services arena as a Network Engineer, and now, as part of your a natural progression be heading towards the upper echelon Network Specialist platform. The key requirements of the ideal candidate: Palo Alto and Meraki are key technologies - Palo Alto Prisma Access/Strata Management are bonus - but training provided Role is 50% new/complex site delivery and 50% supporting the Tech Leads with design/migration to Prisma Need candidates willing to travel through the UK and sometimes Europe Current UK Security Clearance is a need, or you must be able to be eligible for SC To secure this post: You will work with the Network Services Manager to determine and agree business functional and non-functional expectations by working with the IT Business Partners, the business and specifying the external research needed to obtain market information. You will work with 3rd parties and IT and Engineering Teams documenting how technology is designed and deployed for Network Services to improve configurations to improve performance. You will provide technical data for Network Services by defining Service Portfolio and catalogue entries for Technical Products and configuration information to support operations and solutions in consuming the services. You will work with the Network Services Lead & Service Management Team to support the achievement of SLA's and targets. You will coexist with the Operational Teams and 3rd Parties to understand issues, resolve problems and improve performance. You will provide detailed information for management by assisting the Networks Technical Leads with short-term and long-term roadmaps covering all technical aspects of the service, working with Solutions and Partners/3rd Parties to improve detail and costings. Support bringing new services into live by analysing proposed functional/non-functional requirements, developing technical options and recommendations, preparing low level Deployment/Configuration Designs and ongoing operational cost models; establishing time schedules with Operations and partners/3rd parties to implement the required technologies, skills and procedures. Report on Network Services technical costs and impact on TCO costing by reviewing 3rd party support costs, internal delivery and operating costs, anticipating volume changes and cost impact within the teams. Maintain professional and technical knowledge by constantly scanning/reviewing the market, attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Technical Background : Cisco ASA, Cisco Checkpoint, R&S, LAN/WAN R&S, LAN/WAN, Routing & Switching, Juniper, Networks, CCNP, CCDA, ACE, PCNSE VSS, QoS, VPN, MPLS, IPSEC F5, Load Balancing, WAAS, WCCP, VoIP Telephony, Cisco/Avaya Virtualisation, Virtual Networks, Virtual Switching, Virtual Routing. Highly Desirable Certifications: Cisco CCNP, CCDA Palo Alto ACE, PCNSE The successful candidate will secure a role with a forward thinking, dynamic, IT focused global organisation. In return you will receive an excellent salary and benefits package. Call Experis IT today
Position: Senior Network Engineer - SC Cleared Location: Rugby, UK Duration: Permanent JOB DESCRIPTION: Technical Network Engineer role, responsible for supporting the Network Infrastructure and associated DC services. This includes operational and administrative tasks under an ITIL framework to deliver support for two Data Centre's. The role is to deliver Network Service Requests, Incident resolution, and Change execution for the Data Centre's network environments. Qualifications/Requirements: Candidate must have valid Security Clearance. Strong Network Data and Security knowledge. CCNA Level networking knowledge. Strong knowledge of configuring Router, Switches, and Firewalls. Prior experience of NoC/Incident Handling and supporting Network technologies such as routing/switching, Firewalls, load balancers, and proxies that underpin multiple data centres. Experience working with alerting and monitoring tools such as CISCO DNA-C, Prime, Nagios etc. Experience working with any ITSM tool such as Service Now. ITILv3/ITIL4 certified or recent relevant experience working in ITIL controlled environment. Strong verbal and written communication skills. Role includes P1 Operational on-call support, subject to scheduling. Essential Responsibilities Operational support of Network environments across two UK Data Centres. Support in-house ticket analysis, workgroup management and escalations. Support Service utilities that underpin regional IT operations, including Monitoring & Alerting products. Technically support any requirements across the Cyber Security, Application, and Infrastructure groups in region. Follow and promote change control processes to ensure compliance and protect service. Follow asset management processes in region and improve CMDB accuracy. Document and control Standard Operating Procedure (SOP's) for IT processes. Promote and demonstrate an Automation First thinking. Deliver best fit use cases for automation. Collaboration with other teams across Linux, Windows, and DB teams. Desired Characteristics Demonstrate technical understanding of DC Architecture, Infrastructure, and service management. Experience with Packet Analysis. Experience with Load Balancers and Proxy. Experience in network tools such as DNA Centre/Infoblox/Prime. SoC Experience and some understanding of WAF and Firewall logs etc. Quickly able to technically analyses, diagnose, and resolve technical operational incidents and requests. Customer first delivery. Resolve issues with a desire to maintain service uptime & performance
18/04/2024
Full time
Position: Senior Network Engineer - SC Cleared Location: Rugby, UK Duration: Permanent JOB DESCRIPTION: Technical Network Engineer role, responsible for supporting the Network Infrastructure and associated DC services. This includes operational and administrative tasks under an ITIL framework to deliver support for two Data Centre's. The role is to deliver Network Service Requests, Incident resolution, and Change execution for the Data Centre's network environments. Qualifications/Requirements: Candidate must have valid Security Clearance. Strong Network Data and Security knowledge. CCNA Level networking knowledge. Strong knowledge of configuring Router, Switches, and Firewalls. Prior experience of NoC/Incident Handling and supporting Network technologies such as routing/switching, Firewalls, load balancers, and proxies that underpin multiple data centres. Experience working with alerting and monitoring tools such as CISCO DNA-C, Prime, Nagios etc. Experience working with any ITSM tool such as Service Now. ITILv3/ITIL4 certified or recent relevant experience working in ITIL controlled environment. Strong verbal and written communication skills. Role includes P1 Operational on-call support, subject to scheduling. Essential Responsibilities Operational support of Network environments across two UK Data Centres. Support in-house ticket analysis, workgroup management and escalations. Support Service utilities that underpin regional IT operations, including Monitoring & Alerting products. Technically support any requirements across the Cyber Security, Application, and Infrastructure groups in region. Follow and promote change control processes to ensure compliance and protect service. Follow asset management processes in region and improve CMDB accuracy. Document and control Standard Operating Procedure (SOP's) for IT processes. Promote and demonstrate an Automation First thinking. Deliver best fit use cases for automation. Collaboration with other teams across Linux, Windows, and DB teams. Desired Characteristics Demonstrate technical understanding of DC Architecture, Infrastructure, and service management. Experience with Packet Analysis. Experience with Load Balancers and Proxy. Experience in network tools such as DNA Centre/Infoblox/Prime. SoC Experience and some understanding of WAF and Firewall logs etc. Quickly able to technically analyses, diagnose, and resolve technical operational incidents and requests. Customer first delivery. Resolve issues with a desire to maintain service uptime & performance
2nd Line Support Engineer - Cloud - Office 365 - SC Cleared - Wool, Dorset (RL7380) Location: Wool, Dorset Salary: Upto £37,000 (DOE) + Benefits Start Date: ASAP Please note this role unfortunately does not offer sponsorship. The Company Our client empowers people to create sustainable value with the clever use of technology. They are proud to be one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365 and Microsoft 365. Their deep expertise has led to a long track record of success delivering transformational IT services and solutions for their customers. The Role Our client is seeking an experienced 2nd Line Support Engineer. This position is perfect for someone seeking a challenging role with ample opportunity for career growth. The role will suit an experienced 2nd Line Support Engineer residing in the UK. You've been in this or similar role previously and have developed strong analytical and technical skills, having hands on experience in IT industry. This means working with latest technologies and supporting users is something you'll look forward to. You should be eligible for SC clearance. You will be mainly responsible for: Taking ownership and managing tickets through resolution or escalation is something you know all too well. Meeting your SLAs ( Service Level Agreements ) - troubleshooting, maintaining, and supporting a wide range of systems is just as important to you as answering queries and complaints. Taking ownership of your tickets, you're constantly involved in collaboration with the rest of the teams, ensuring personal and team objectives are achieved and providing further guidance when necessary. Upskilling yourself by gaining relevant qualifications and accreditations to further develop your skills. Understanding the importance of problem ownership and client success and aiming for top rated client feedback, providing high quality services. Handling client interaction, managing their expectations, reporting client facing risks and customer feedback with great professionalism. Ensuring quality delivery when working at any of their client sites and enjoy working it, all at the same time. Technical Skills: These are some of your areas of expertise and where you will be able to showcase your IT skills: Microsoft Exchange Active Directory Cloud (Azure, AWS or Google cloud) SCCM Office 365 Mobile Device Management Intune Windows Servers (full range) Server Virtualisation (HyperV/VMWare) Local Area Networking Symantec Products Cisco LAN/WAN (Routers, Switches, ASAs) Routing/switching equipment including, but not limited to, Cisco, Dell, HP Switches, Routers and Firewalls Citrix ( XenApp/XenDesktop) Formal IT qualification, ideally MCSE/MCITP or multiple MCPs massively advantageous Sharepoint 2010/2013 To apply for this 2nd Line Support Engineer permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
18/04/2024
Full time
2nd Line Support Engineer - Cloud - Office 365 - SC Cleared - Wool, Dorset (RL7380) Location: Wool, Dorset Salary: Upto £37,000 (DOE) + Benefits Start Date: ASAP Please note this role unfortunately does not offer sponsorship. The Company Our client empowers people to create sustainable value with the clever use of technology. They are proud to be one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365 and Microsoft 365. Their deep expertise has led to a long track record of success delivering transformational IT services and solutions for their customers. The Role Our client is seeking an experienced 2nd Line Support Engineer. This position is perfect for someone seeking a challenging role with ample opportunity for career growth. The role will suit an experienced 2nd Line Support Engineer residing in the UK. You've been in this or similar role previously and have developed strong analytical and technical skills, having hands on experience in IT industry. This means working with latest technologies and supporting users is something you'll look forward to. You should be eligible for SC clearance. You will be mainly responsible for: Taking ownership and managing tickets through resolution or escalation is something you know all too well. Meeting your SLAs ( Service Level Agreements ) - troubleshooting, maintaining, and supporting a wide range of systems is just as important to you as answering queries and complaints. Taking ownership of your tickets, you're constantly involved in collaboration with the rest of the teams, ensuring personal and team objectives are achieved and providing further guidance when necessary. Upskilling yourself by gaining relevant qualifications and accreditations to further develop your skills. Understanding the importance of problem ownership and client success and aiming for top rated client feedback, providing high quality services. Handling client interaction, managing their expectations, reporting client facing risks and customer feedback with great professionalism. Ensuring quality delivery when working at any of their client sites and enjoy working it, all at the same time. Technical Skills: These are some of your areas of expertise and where you will be able to showcase your IT skills: Microsoft Exchange Active Directory Cloud (Azure, AWS or Google cloud) SCCM Office 365 Mobile Device Management Intune Windows Servers (full range) Server Virtualisation (HyperV/VMWare) Local Area Networking Symantec Products Cisco LAN/WAN (Routers, Switches, ASAs) Routing/switching equipment including, but not limited to, Cisco, Dell, HP Switches, Routers and Firewalls Citrix ( XenApp/XenDesktop) Formal IT qualification, ideally MCSE/MCITP or multiple MCPs massively advantageous Sharepoint 2010/2013 To apply for this 2nd Line Support Engineer permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.