LA International Computer Consultants Ltd
City, London
Required: Wintel engineer - Active DV Clearance Required Location: Full time on site in Basingstoke or London Duration: 6 months + Clearance required: DV Level IR35 status: Inside IR35 Required Experience with: * Microsoft Windows Server 2012/2016 or later/Linux knowledge (Nice to have) * Thin Client Solutions * Microsoft HyperV virtualization/VMware Vsphere 6+/Horizon View * Active Directory & Group Policy management, design and troubleshooting * Knowledge of PKI, Certificates * Good understanding of networking technologies that support the infrastructure including Vmware NSX * Storage systems technology experience (SAN/NAS) * Strong PowerShell and other Scripting experience * Microsoft SCCM/MECM management, troubleshooting * Documentation creation * Knowledge of VEEM & DPM backup solution * Knowledge of Office 365 products * SQL Mirroring (Skype and SharePoint backends) * Windows Failover Clustering * Microsoft KMS (Key Management Services) Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 18 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
23/04/2024
Project-based
Required: Wintel engineer - Active DV Clearance Required Location: Full time on site in Basingstoke or London Duration: 6 months + Clearance required: DV Level IR35 status: Inside IR35 Required Experience with: * Microsoft Windows Server 2012/2016 or later/Linux knowledge (Nice to have) * Thin Client Solutions * Microsoft HyperV virtualization/VMware Vsphere 6+/Horizon View * Active Directory & Group Policy management, design and troubleshooting * Knowledge of PKI, Certificates * Good understanding of networking technologies that support the infrastructure including Vmware NSX * Storage systems technology experience (SAN/NAS) * Strong PowerShell and other Scripting experience * Microsoft SCCM/MECM management, troubleshooting * Documentation creation * Knowledge of VEEM & DPM backup solution * Knowledge of Office 365 products * SQL Mirroring (Skype and SharePoint backends) * Windows Failover Clustering * Microsoft KMS (Key Management Services) Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 18 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Cyber Defence Engineer - DV Clearance Required! The Cyber Defence Engineer will join a growing security team responsible for designing, delivering and maintaining operational cybersecurity capabilities. Conducting pro-active, risk-based, protective monitoring on priority C4IS/networks to identify internal and external cyber-threats/attacks. This position involves a broad range of skills, including the development and mentoring of Junior Analysts, monitoring networks to actively remediate unauthorised activities. We offer: Daily Rate - Market rate - flexible 12-Month Contract with Likely Extensions Corsham (4 days on site) What we're looking for: Previous experience of utilising the MITRE ATT&CK and Cyber Kill Chain frameworks . Skilled in maintaining Microsoft directory services. . Experience using virtualisation software. . Excellent communication skills . Experience of writing Defence/Government documentation Someone hands on. Responsibilities include: Develop and integrate security event monitoring and incident management services. . Respond to security incidents as they occur as part of an incident response team. . Implement metrics and dashboards to give visibility of the Enterprise infrastructure. . Produce documentation to ensure the repeatability and standardisation of security operating procedures. . Develop additional investigative methods using the SOC's software toolsets to enhance recognition opportunities for specific analysis. Apply now to discuss this exciting opportunity further.
23/04/2024
Project-based
Cyber Defence Engineer - DV Clearance Required! The Cyber Defence Engineer will join a growing security team responsible for designing, delivering and maintaining operational cybersecurity capabilities. Conducting pro-active, risk-based, protective monitoring on priority C4IS/networks to identify internal and external cyber-threats/attacks. This position involves a broad range of skills, including the development and mentoring of Junior Analysts, monitoring networks to actively remediate unauthorised activities. We offer: Daily Rate - Market rate - flexible 12-Month Contract with Likely Extensions Corsham (4 days on site) What we're looking for: Previous experience of utilising the MITRE ATT&CK and Cyber Kill Chain frameworks . Skilled in maintaining Microsoft directory services. . Experience using virtualisation software. . Excellent communication skills . Experience of writing Defence/Government documentation Someone hands on. Responsibilities include: Develop and integrate security event monitoring and incident management services. . Respond to security incidents as they occur as part of an incident response team. . Implement metrics and dashboards to give visibility of the Enterprise infrastructure. . Produce documentation to ensure the repeatability and standardisation of security operating procedures. . Develop additional investigative methods using the SOC's software toolsets to enhance recognition opportunities for specific analysis. Apply now to discuss this exciting opportunity further.
Cyber Defence Engineer - DV Clearance Required! The Cyber Defence Engineer will join a growing security team responsible for designing, delivering and maintaining operational cybersecurity capabilities. Conducting pro-active, risk-based, protective monitoring on priority C4IS/networks to identify internal and external cyber-threats/attacks. This position involves a broad range of skills, including the development and mentoring of Junior Analysts, monitoring networks to actively remediate unauthorised activities. We offer: Daily Rate - Market rate - flexible 12-Month Contract with Likely Extensions Corsham (4 days on site) What we're looking for: Previous experience of utilising the MITRE ATT&CK and Cyber Kill Chain frameworks Skilled in maintaining Microsoft directory services. Experience using virtualisation software. Excellent communication skills Experience of writing Defence/Government documentation Someone hands on. Responsibilities include: Develop and integrate security event monitoring and incident management services. Respond to security incidents as they occur as part of an incident response team. Implement metrics and dashboards to give visibility of the Enterprise infrastructure. Produce documentation to ensure the repeatability and standardisation of security operating procedures. Develop additional investigative methods using the SOC's software toolsets to enhance recognition opportunities for specific analysis. Apply now to discuss this exciting opportunity further.
23/04/2024
Project-based
Cyber Defence Engineer - DV Clearance Required! The Cyber Defence Engineer will join a growing security team responsible for designing, delivering and maintaining operational cybersecurity capabilities. Conducting pro-active, risk-based, protective monitoring on priority C4IS/networks to identify internal and external cyber-threats/attacks. This position involves a broad range of skills, including the development and mentoring of Junior Analysts, monitoring networks to actively remediate unauthorised activities. We offer: Daily Rate - Market rate - flexible 12-Month Contract with Likely Extensions Corsham (4 days on site) What we're looking for: Previous experience of utilising the MITRE ATT&CK and Cyber Kill Chain frameworks Skilled in maintaining Microsoft directory services. Experience using virtualisation software. Excellent communication skills Experience of writing Defence/Government documentation Someone hands on. Responsibilities include: Develop and integrate security event monitoring and incident management services. Respond to security incidents as they occur as part of an incident response team. Implement metrics and dashboards to give visibility of the Enterprise infrastructure. Produce documentation to ensure the repeatability and standardisation of security operating procedures. Develop additional investigative methods using the SOC's software toolsets to enhance recognition opportunities for specific analysis. Apply now to discuss this exciting opportunity further.
Azure Engineer London/Hybrid £competitive plus bonus plus benefits Azure, Terraform, DevSecOps, CI/CD Azure/Cloud Engineer is required by a buoyant financial services organisation based in London. This role will see you working with architects to help design, plan and implement new solutions and enhance existing solutions within their cloud estate. In this hands-on role you will also be responsible for documenting and handing over the service to the Operational Teams ensuring that monitoring and SLAs are in place to support the business going forward. You will have solid experience in delivering and operating multi-region Azure infrastructure and services in line with modern practices such as Everything as Code through both change and run processes, plus administering and troubleshooting enterprise Cloud platforms and Microsoft technologies. Key Responsibilities: Working with Architecture and vendors to build new or enhance existing solutions Assist with the design and plan enterprise-scale Azure environments including application dependencies, data storage, network connectivity and overall cloud hosting Ensure that all cloud solutions follow internally defined security and compliance controls Lead in the implementation and handover to Operational Support of infrastructure solutions Define the operational processes to effectively manage the (cloud) environment Plan and coordinate maintenance operations (evergreening service changes, patching, upgrades, disaster recovery tests, etc). Interface with other teams across the organisation in order to establish and enforce best practices and standards Contributing to the development of the company's 'Cloud' and IT Strategy Keeping abreast of advancement in technology solutions and offerings and recommending change where required Responsible for ensuring all compliance and risk issues are understood and highlighted to senior management as they arise Providing technical guidance and assistance to Operational teams where necessary Taking personal responsibility to ensure solutions are evaluated, planned, tested and that solution meets the requirements of the end users Developing project plans, tracking and reporting to deadlines Preparing and testing technical knowledgebase articles as well as systems documentation Champion Agile best-practices, processes, and tools in support of DevOps processes Key Requirements: Excellent knowledge of Microsoft Azure technology stack. Experience of Terraform and Infrastructure as Code tools and concepts. Familiarity with DevSecOps practices and tools such as Github, Gitlab, DevOps, Pester, Katalon. Knowledge of unit tests, integration tests, system tests, YAML and CI/CD pipelines. Experience with Configuration as Code, Policy as Code and Documentation as Code. Excellent Entra ID and Active Directory administration experience plus familiarity with technologies in wider Identity and Access Management including PAM, PIM and RBAC. Experience with Microsoft Defender for Cloud, cloud security posture management (CSPM) and cloud workload protection platforms (CWPP). Knowledge of Azure key vault, including secrets, certificates and keys. Knowledge of APIs, APIM, and strong Scripting experience (PowerShell, Python, SQL). Strong working knowledge of networking concepts and security principles within Azure and in the context of a global hybrid environment including DNS, Firewalls, segmentation, load balancers, proxies, authentication, authorisation, Virtual WAN and SDWAN. Experience investigating and troubleshooting Windows Server & Desktop Operating Systems. Understanding of Kubernetes clusters and Microservices. Good knowledge of traditional networks, Firewalls and load balancers Experience with Agile/Scrum methodologies Exceptional communication, presentation and interpersonal skills with an ability to extract, translate and communicate meaningful information at all levels of executives, management and peers Strong technical documentation skills; workflows, architectural diagrams, support documentation Please note, you will be joining an organisation who offer excellent career prospects as well as an excellent total comp package and have their employee's wellbeing at the heart of what they do. For a full consultation, please contact Arc IT. Salaries will be based on experience.
23/04/2024
Full time
Azure Engineer London/Hybrid £competitive plus bonus plus benefits Azure, Terraform, DevSecOps, CI/CD Azure/Cloud Engineer is required by a buoyant financial services organisation based in London. This role will see you working with architects to help design, plan and implement new solutions and enhance existing solutions within their cloud estate. In this hands-on role you will also be responsible for documenting and handing over the service to the Operational Teams ensuring that monitoring and SLAs are in place to support the business going forward. You will have solid experience in delivering and operating multi-region Azure infrastructure and services in line with modern practices such as Everything as Code through both change and run processes, plus administering and troubleshooting enterprise Cloud platforms and Microsoft technologies. Key Responsibilities: Working with Architecture and vendors to build new or enhance existing solutions Assist with the design and plan enterprise-scale Azure environments including application dependencies, data storage, network connectivity and overall cloud hosting Ensure that all cloud solutions follow internally defined security and compliance controls Lead in the implementation and handover to Operational Support of infrastructure solutions Define the operational processes to effectively manage the (cloud) environment Plan and coordinate maintenance operations (evergreening service changes, patching, upgrades, disaster recovery tests, etc). Interface with other teams across the organisation in order to establish and enforce best practices and standards Contributing to the development of the company's 'Cloud' and IT Strategy Keeping abreast of advancement in technology solutions and offerings and recommending change where required Responsible for ensuring all compliance and risk issues are understood and highlighted to senior management as they arise Providing technical guidance and assistance to Operational teams where necessary Taking personal responsibility to ensure solutions are evaluated, planned, tested and that solution meets the requirements of the end users Developing project plans, tracking and reporting to deadlines Preparing and testing technical knowledgebase articles as well as systems documentation Champion Agile best-practices, processes, and tools in support of DevOps processes Key Requirements: Excellent knowledge of Microsoft Azure technology stack. Experience of Terraform and Infrastructure as Code tools and concepts. Familiarity with DevSecOps practices and tools such as Github, Gitlab, DevOps, Pester, Katalon. Knowledge of unit tests, integration tests, system tests, YAML and CI/CD pipelines. Experience with Configuration as Code, Policy as Code and Documentation as Code. Excellent Entra ID and Active Directory administration experience plus familiarity with technologies in wider Identity and Access Management including PAM, PIM and RBAC. Experience with Microsoft Defender for Cloud, cloud security posture management (CSPM) and cloud workload protection platforms (CWPP). Knowledge of Azure key vault, including secrets, certificates and keys. Knowledge of APIs, APIM, and strong Scripting experience (PowerShell, Python, SQL). Strong working knowledge of networking concepts and security principles within Azure and in the context of a global hybrid environment including DNS, Firewalls, segmentation, load balancers, proxies, authentication, authorisation, Virtual WAN and SDWAN. Experience investigating and troubleshooting Windows Server & Desktop Operating Systems. Understanding of Kubernetes clusters and Microservices. Good knowledge of traditional networks, Firewalls and load balancers Experience with Agile/Scrum methodologies Exceptional communication, presentation and interpersonal skills with an ability to extract, translate and communicate meaningful information at all levels of executives, management and peers Strong technical documentation skills; workflows, architectural diagrams, support documentation Please note, you will be joining an organisation who offer excellent career prospects as well as an excellent total comp package and have their employee's wellbeing at the heart of what they do. For a full consultation, please contact Arc IT. Salaries will be based on experience.
Technical Support Engineer A Technical Support Engineer is needed for an inclusive and collaborative company to work on a permanent basis to join a Healthcare organisation. The role is on a hybrid basis and comes with an annual salary of £25k to £26k Dependent on experience. The Technical Support Engineer is a key player within a team dedicated to providing high-level on-site support/project support to include 111 & OOH services. The role itself will also involve project work when required. Reporting into the Primary Care Infrastructure Manager you will be required to ensure that all incidents are resolved within SLA. The Technical Support Engineer role will be based out of Middlesborough with the role focused on supporting the Healthcare users in line with SLA, onsite support and project work this is to ensure system availability is maintained in line with defined service level agreements (SLAs) and project timelines. The Technical Support Engineer will be required to travel to various sites for support calls Routine site visits, and project assistance where needed and governed from project management. This is a role that will allow for technical growth. The primary skills required of the Technical Support Engineer should include: Microsoft 365/Enterprise Mobility and Security experience essential. Azure AD A strong working knowledge of Hardware troubleshooting skills across the following vendors HP, IGEL, Cisco and Dell. Working towards MCSA level in Windows Server or Windows 11 Strong Windows 11 build and configuration skills Active Directory Skills CompTIA A + Certified Thin Client knowledge Citrix experience would be beneficial. Valid driving license and access to a car For full details and to apply for this Technical Support Engineer job, please contact Keystream today.
23/04/2024
Full time
Technical Support Engineer A Technical Support Engineer is needed for an inclusive and collaborative company to work on a permanent basis to join a Healthcare organisation. The role is on a hybrid basis and comes with an annual salary of £25k to £26k Dependent on experience. The Technical Support Engineer is a key player within a team dedicated to providing high-level on-site support/project support to include 111 & OOH services. The role itself will also involve project work when required. Reporting into the Primary Care Infrastructure Manager you will be required to ensure that all incidents are resolved within SLA. The Technical Support Engineer role will be based out of Middlesborough with the role focused on supporting the Healthcare users in line with SLA, onsite support and project work this is to ensure system availability is maintained in line with defined service level agreements (SLAs) and project timelines. The Technical Support Engineer will be required to travel to various sites for support calls Routine site visits, and project assistance where needed and governed from project management. This is a role that will allow for technical growth. The primary skills required of the Technical Support Engineer should include: Microsoft 365/Enterprise Mobility and Security experience essential. Azure AD A strong working knowledge of Hardware troubleshooting skills across the following vendors HP, IGEL, Cisco and Dell. Working towards MCSA level in Windows Server or Windows 11 Strong Windows 11 build and configuration skills Active Directory Skills CompTIA A + Certified Thin Client knowledge Citrix experience would be beneficial. Valid driving license and access to a car For full details and to apply for this Technical Support Engineer job, please contact Keystream today.
Senior Infrastructure Engineer Retail/Technology/Active Directory Up to £50,000 base salary + benefits Hybrid- West Midlands I am looking for a Senior Infrastructure Engineer to join a growing retail brand who are in the process of modernising their technology estate, with significant investment in IT. This is a brilliant opportunity for someone looking to take on more managerial/mentoring responsibility whilst still being "hands on" with technology. In this position, you will be responsible for the day-to-day management of their cloud and on-premises services such as Active Directory, Citrix, Entra and SQL Servers. Other responsibilities include: Mentoring and acting as the central point of contact and escalation for the team. Resolving major infrastructure related incidents and implementing future prevention. measures. Support on the on the wider cloud transformation initiatives. Being on call once every 4/5 weeks With accessible offices in the midlands, our client is offering flexible working options where candidates are expected to be on site twice a week. If you are interested, I would be keen to hear from you so please apply directly to be considered. Thank you.
23/04/2024
Full time
Senior Infrastructure Engineer Retail/Technology/Active Directory Up to £50,000 base salary + benefits Hybrid- West Midlands I am looking for a Senior Infrastructure Engineer to join a growing retail brand who are in the process of modernising their technology estate, with significant investment in IT. This is a brilliant opportunity for someone looking to take on more managerial/mentoring responsibility whilst still being "hands on" with technology. In this position, you will be responsible for the day-to-day management of their cloud and on-premises services such as Active Directory, Citrix, Entra and SQL Servers. Other responsibilities include: Mentoring and acting as the central point of contact and escalation for the team. Resolving major infrastructure related incidents and implementing future prevention. measures. Support on the on the wider cloud transformation initiatives. Being on call once every 4/5 weeks With accessible offices in the midlands, our client is offering flexible working options where candidates are expected to be on site twice a week. If you are interested, I would be keen to hear from you so please apply directly to be considered. Thank you.
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd/3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: 2nd Line/3rd IT Support Engineer Keswick, Lake District Office Based/Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, Servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd/3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of Servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks/backup solutions including cloud solutions when required. + Managing support tickets for our client base via telephone, remote and on-site methods. + Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience. + Demonstrable troubleshooting skills that range from user desktop support to server and cloud services. + Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory. + Desktop support including email clients, and Internet connection troubleshooting. + Office software, printer installations, and general problem diagnostics procedures. + Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms. + Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures. + Fundamental knowledge of IP Networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage/Ninja RMM. + Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc. + Wi-Fi networks including point-to-point Wi-Fi links. + VoIP telecommunications exposure. + Knowledge of IP Networks. + Knowledge of one of the mainstream Firewall/networking brands - Draytek, Sophos, HP, Ubiquiti, Cisco. + Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills. + Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards. + Capability to autonomously self-assign workloads and schedule others as part of the team. + Well-presented alongside good written and verbal English skills. + Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience/Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
23/04/2024
Full time
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd/3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: 2nd Line/3rd IT Support Engineer Keswick, Lake District Office Based/Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, Servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd/3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of Servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks/backup solutions including cloud solutions when required. + Managing support tickets for our client base via telephone, remote and on-site methods. + Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience. + Demonstrable troubleshooting skills that range from user desktop support to server and cloud services. + Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory. + Desktop support including email clients, and Internet connection troubleshooting. + Office software, printer installations, and general problem diagnostics procedures. + Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms. + Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures. + Fundamental knowledge of IP Networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage/Ninja RMM. + Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc. + Wi-Fi networks including point-to-point Wi-Fi links. + VoIP telecommunications exposure. + Knowledge of IP Networks. + Knowledge of one of the mainstream Firewall/networking brands - Draytek, Sophos, HP, Ubiquiti, Cisco. + Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills. + Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards. + Capability to autonomously self-assign workloads and schedule others as part of the team. + Well-presented alongside good written and verbal English skills. + Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience/Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
Infrastructure Team Leader Exeter - Devon - Hybrid £40,000-£50,000 The Role The Infrastructure Team is a small team of engineers with high levels of experience, competence and capabilities. This team is responsible for the design, support and delivery of high level and technical products and services and as such need to work to exacting standards of quality and professionalism at all times. The Infrastructure Team Lead role is responsible for the definition and adherence of those standards across the team. In addition, this person will assume responsibility for the availability, performance, resilience and security of the core platform and infrastructure and will undertake whatever actions necessary to ensure this within the agreed operating constraints and budget. As the company's senior engineer the post holder will provide a technical consultancy and architect service as required. Duties and responsibilities Team Leader Manage the team is a positive manner to align with business growth plans. Own the planning and administration of the infrastructure roadmap and product owner responsibilities Represent the Infrastructure team at meetings. Setting and managing regular goals and appraisals for the infrastructure team. Demonstrates consistent levels of professionalism at all times and leads by example. Core Infrastructure & Technical Architecture/Support Work within Company policies and guidelines. Be involved in the design, implementation and support for all data networks across all locations. This includes Local Area Networks and liaising with the managed WAN providers for effective fault resolution. Provide expert support for workstations & Servers running Microsoft Server / Workstation Products, Citrix, Linux. Implement and Provide expert support on storage both local and network based. Server Planning, Design, Build and Fault fixing. Use of Group Policy and Active Directory to control Workstation and Server behaviour across the network, auditing users & ensure it is working correctly. Ensure all backup processes for network equipment and Servers are robust running according to the backup policy. Ensure IT systems are protected against virus infections and infections are controlled in accordance with best practice. Ensure all documentation is maintained up-to-date, accurately and in an easily understood manner. Be involved in regular audits of company equipment and software used and recommend improvements and upgrades. To implement and document policies, standards and procedures, proposing upgrades and enhancements to these from the basis of own expert knowledge, and experience with the installed equipment. Liaise with key suppliers and customers to ensure the effective delivery or projects and products. Be available as part of the out of hours on call rota, and be able to effectively prioritse and troubleshoot issues affecting critical services. Pre Sales Support Support pre-sales activity escalated by the pre-sales engineer Plan, design and cost proposed solutions to meet customers' needs Serve as escalation point for the pre-sales engineer where there's greater technical complexity. Other As a senior engineer you will possess the ability to not just train your fellow team members but also the other support teams. Occasionally travel to other locations and stay overnight. Perform any other reasonable duties as required. Qualifications and experience Experienced 3rd Line engineer who has either worked as a team leader or is looking to further their career by managing a small team. Although not essentials Microsoft, Networking or Linux accreditations are a bonus. Knowledge, skills and abilities Use of Active Directory, Group policy and File permissions in Microsoft and Linux (Debian) A good understanding of basic network functions such as NAT, Spanning Tree, HSRP, VLANs, routing of traffic and the use of subnets. An ability to maintain regular backups of Servers using a mixture of backup and recovery products. An ability to configure and troubleshoot, Switches, Firewalls Routers and wireless networks. A detailed understanding of copper structured and fibre optic cabling systems The post holder will have the ability to produce Technical Documentation to an agreed standard. Keep abreast of industry technology and advise on vendor product developments.
22/04/2024
Full time
Infrastructure Team Leader Exeter - Devon - Hybrid £40,000-£50,000 The Role The Infrastructure Team is a small team of engineers with high levels of experience, competence and capabilities. This team is responsible for the design, support and delivery of high level and technical products and services and as such need to work to exacting standards of quality and professionalism at all times. The Infrastructure Team Lead role is responsible for the definition and adherence of those standards across the team. In addition, this person will assume responsibility for the availability, performance, resilience and security of the core platform and infrastructure and will undertake whatever actions necessary to ensure this within the agreed operating constraints and budget. As the company's senior engineer the post holder will provide a technical consultancy and architect service as required. Duties and responsibilities Team Leader Manage the team is a positive manner to align with business growth plans. Own the planning and administration of the infrastructure roadmap and product owner responsibilities Represent the Infrastructure team at meetings. Setting and managing regular goals and appraisals for the infrastructure team. Demonstrates consistent levels of professionalism at all times and leads by example. Core Infrastructure & Technical Architecture/Support Work within Company policies and guidelines. Be involved in the design, implementation and support for all data networks across all locations. This includes Local Area Networks and liaising with the managed WAN providers for effective fault resolution. Provide expert support for workstations & Servers running Microsoft Server / Workstation Products, Citrix, Linux. Implement and Provide expert support on storage both local and network based. Server Planning, Design, Build and Fault fixing. Use of Group Policy and Active Directory to control Workstation and Server behaviour across the network, auditing users & ensure it is working correctly. Ensure all backup processes for network equipment and Servers are robust running according to the backup policy. Ensure IT systems are protected against virus infections and infections are controlled in accordance with best practice. Ensure all documentation is maintained up-to-date, accurately and in an easily understood manner. Be involved in regular audits of company equipment and software used and recommend improvements and upgrades. To implement and document policies, standards and procedures, proposing upgrades and enhancements to these from the basis of own expert knowledge, and experience with the installed equipment. Liaise with key suppliers and customers to ensure the effective delivery or projects and products. Be available as part of the out of hours on call rota, and be able to effectively prioritse and troubleshoot issues affecting critical services. Pre Sales Support Support pre-sales activity escalated by the pre-sales engineer Plan, design and cost proposed solutions to meet customers' needs Serve as escalation point for the pre-sales engineer where there's greater technical complexity. Other As a senior engineer you will possess the ability to not just train your fellow team members but also the other support teams. Occasionally travel to other locations and stay overnight. Perform any other reasonable duties as required. Qualifications and experience Experienced 3rd Line engineer who has either worked as a team leader or is looking to further their career by managing a small team. Although not essentials Microsoft, Networking or Linux accreditations are a bonus. Knowledge, skills and abilities Use of Active Directory, Group policy and File permissions in Microsoft and Linux (Debian) A good understanding of basic network functions such as NAT, Spanning Tree, HSRP, VLANs, routing of traffic and the use of subnets. An ability to maintain regular backups of Servers using a mixture of backup and recovery products. An ability to configure and troubleshoot, Switches, Firewalls Routers and wireless networks. A detailed understanding of copper structured and fibre optic cabling systems The post holder will have the ability to produce Technical Documentation to an agreed standard. Keep abreast of industry technology and advise on vendor product developments.
We are currently looking on behalf of one of our important clients for a 1st Level ICT Supporter. The role is a permanent position based Bern Canton & comes with some home office allowance. Your Role: Provide hotline & support for IT: workstations, specialist applications, printers, clients, mobile devices & telephony. Manage incidents & requests in a ticketing system. Analyze & develop solutions for the sustainable safeguarding of client services. Create & maintain specific user & operational documentation. Partage in Active Directory User Management, Device Management & Mobile Device Management. Set up, configure & deploy clients & organize & execute hardware replacements globally. Support an engineering team with integrations & innovations to client services & assist with the integration of client software & hardware. Your Skills: At least 2 years of professional experience in IT Support. Sound expertise in Microsoft Operating Systems & M365 Office products. Your Profile: Further Educated in Computer Science or similar. Customer & service-oriented, Communicative, reliable, committed & customer & service-oriented A native/fluent German or French speaker with a good knowledge of the other language. English language skills are also advantageous.
22/04/2024
Full time
We are currently looking on behalf of one of our important clients for a 1st Level ICT Supporter. The role is a permanent position based Bern Canton & comes with some home office allowance. Your Role: Provide hotline & support for IT: workstations, specialist applications, printers, clients, mobile devices & telephony. Manage incidents & requests in a ticketing system. Analyze & develop solutions for the sustainable safeguarding of client services. Create & maintain specific user & operational documentation. Partage in Active Directory User Management, Device Management & Mobile Device Management. Set up, configure & deploy clients & organize & execute hardware replacements globally. Support an engineering team with integrations & innovations to client services & assist with the integration of client software & hardware. Your Skills: At least 2 years of professional experience in IT Support. Sound expertise in Microsoft Operating Systems & M365 Office products. Your Profile: Further Educated in Computer Science or similar. Customer & service-oriented, Communicative, reliable, committed & customer & service-oriented A native/fluent German or French speaker with a good knowledge of the other language. English language skills are also advantageous.
We have an exciting opportunity for a Service Desk Engineer to join a well established organisation in Bristol on a permanent basis. This role will be hybrid working. Experience: 4 years in similar role (MSP Experience Highley Desirable), driving licence and own vehicle Salary: £30,000 p.a + benefits Working Hours: 37.5hrs between 7:30 - 22:00 Certifications: ITIL Foundation, Microsoft (Desirable) Responsibilities: * Provide remote Technical Support with occasional customer visits * Provide assistance by phone, email and/or using a ticket management system * Update the internal knowledgebase with issue resolution details * Mentor and assist junior team members Skills & Experience * Good communication, documentation and customer service skills * Experience of supporting the following: * Microsoft server operating systems * Microsoft Exchange * Microsoft Active Directory * VMware and/or Microsoft Hyper-V (VMware preferred) * Microsoft Office 365 * Veeam Backup & Replication * Microsoft Windows Desktop Operating Systems * Experience of working in a busy MSP environment * Experience of configuring and supporting network devices such as Firewalls and Switches * Good understanding of principles of ITIL Framework Technologies & Experience * Veeam Cloud Connect * Microsoft Remote Desktop Services * Citrix XenApp/XenDesktop * Veritas (Symantec) Backup Exec * Symantec Endpoint Protection * Fortinet Firewalls * HPE/Dell SANs * HPE Server Hardware & Switches * Office 365 Migrations * N-Able RMM * PowerShell Scripting * Citrix CCA * Microsoft MCP * Knowledge of iOS and Android devices "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
22/04/2024
Full time
We have an exciting opportunity for a Service Desk Engineer to join a well established organisation in Bristol on a permanent basis. This role will be hybrid working. Experience: 4 years in similar role (MSP Experience Highley Desirable), driving licence and own vehicle Salary: £30,000 p.a + benefits Working Hours: 37.5hrs between 7:30 - 22:00 Certifications: ITIL Foundation, Microsoft (Desirable) Responsibilities: * Provide remote Technical Support with occasional customer visits * Provide assistance by phone, email and/or using a ticket management system * Update the internal knowledgebase with issue resolution details * Mentor and assist junior team members Skills & Experience * Good communication, documentation and customer service skills * Experience of supporting the following: * Microsoft server operating systems * Microsoft Exchange * Microsoft Active Directory * VMware and/or Microsoft Hyper-V (VMware preferred) * Microsoft Office 365 * Veeam Backup & Replication * Microsoft Windows Desktop Operating Systems * Experience of working in a busy MSP environment * Experience of configuring and supporting network devices such as Firewalls and Switches * Good understanding of principles of ITIL Framework Technologies & Experience * Veeam Cloud Connect * Microsoft Remote Desktop Services * Citrix XenApp/XenDesktop * Veritas (Symantec) Backup Exec * Symantec Endpoint Protection * Fortinet Firewalls * HPE/Dell SANs * HPE Server Hardware & Switches * Office 365 Migrations * N-Able RMM * PowerShell Scripting * Citrix CCA * Microsoft MCP * Knowledge of iOS and Android devices "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Quality System Specialist (m/f/d) - systems administration/support of laboratory systems/Windows Server/Active Directory/Client operating systems/Computerized System Validation/Network topology/English & German Project : For our customer a big pharmaceutical company in Basel we are looking for a highly qualified Quality System Specialist (m/f/d). Background : Are you passionate about Information (IT) and Automation Technology (OT) and aspiring to make a meaningful impact? You are a customer focused individual with aspiration to deliver high quality support in a GMP Lab environment. We Make Medicines! Behind every product sold by Roche is Pharma Global Technical Operations (PT). Starting with Phase I of the development process and continuing through to product maturity, PT makes lifesaving medicines at 11 locations, with the support of partners from around the world. Information (IT) and Automation Technology (OT) teams are key in producing and delivering medicine to patients. The organization is currently undergoing a transformation towards digitalization, advancing fundamental elements to meet future needs, such as leveraging new technologies. You as a System Process Specialist (SPS) will be acting in the 1-Stop-Shop and are part of the support and continuous improvement structure. The System Process Specialist has a profound process understanding and is collaborating with the Business Community to continuously improve business processes and underlying IT Assess & Release applications. By this, he/she acts as a trusted adviser of the end-user/key-user as well as a bridge between the end user and other roles in the Informatics support layers. The SPS can raise incidents on behalf of the user area or work with Process Owner & other local business roles to train (key-)users. In projects, the System Process Specialist can also represent the interests of the systems user group and has the responsibility of coordinating and bringing input from the area of responsibility to the project and communicating project goals, information and progress back to the business areas. The perfect candidate: The perfect candidate is familiar with ITSM processes and support tools for incident and change management. Also we are looking for someone who works independently within guidelines while receiving minimal guidance. Tasks & Responsibilities: * End-User-Support Laboratory Systems * End to End accountability for Assess & Release System support * Responsible for Assess & Release System support * Responsible for 24/7 on-call, nights and weekends on a rotational basis * Personal contact person for Key and End User out of the business department * Log incident/requests into a ticket system for further processing * Triages, prioritizes incidents/requests and performs root cause analysis in problem management (handling issue, data issue, authorization issue, IT issue). * Resolves or forwards incidents/requests based on individual knowledge or knowledge articles * Coordination of End User groups and escalation management as required * Distributes application issues and non-application issues that cannot be solved by him/her, or based on catalog to the 2nd level support * Supports issue clarification on request of 2nd level support * Validate the resolution proposals and performs the necessary test in case tests are required on request of the 2nd level support * Cooperate with 2nd level support team during analysis of reported incidents * Communicating and coordination of End User activities if there is a major incident. Interface Monitoring (Business Errors) * Support Execution of system actions * Support Implementation of new Systems and Equipment * Continuous Improvement of Laboratory Systems * Regular exchange with the Support network and or Business Process Experts (BPE) on support cases, best practices and process improvement proposals with network relevance * Helps the End User to submit new ideas for process improvements, allowing a comprehensive approach for assessing both the process interdependencies as well impact to all underlying * systems. * Describes the full life cycle of an integrated Change process to Business Process with System impact. This Framework combines the Assessment of the requirement, build and test work as well as deployment and possibly delivery of the added value to the End User. * Support Processes & Tools for Laboratory Systems * Local Labsystem and Lab Equipment Bundle, Application Support for eg Cedex Bio, Cedex HiRes, SoloVPE, Cary WinUV * Local Support of Informatics Products eg Central Label Management Software, Nextlab, Labx, Labware, Smartline Data Cockpit, Unicorn * Use of Service Now for incident, problem, request and change management Must Haves: * Relevant completed apprenticeship in IT area or equivalent and/or ideally an advanced degree in the IT or automation field * 3+ years professional experience in complex business environments * Knowledge and experience in systems administration and support of laboratory systems * Knowledge and experience in Windows Server, Active Directory and Client operating systems * Knowledge and experience in Computerized System Validation * Knowledge and experience in Network topology * Fluency German and English is a must (spoken and written) * Good communication skills * Service oriented attitude, being able to communicate with our customers, also in emergency situations * Teamplayer Nice to Have: * Knowledge and experience in systems administration in the manufacturing area (eg MES, PI, SCADA, PCS) * Trainer skills, methodology skills to perform trainings for end-users in specific area (refresh and new) Reference Nr. : 923283SDA Role : Quality System Specialist (m/f/d) Industrie : Pharma Workplace : Basel Pensum : 100% onsite Start: 01.05.2024 (latest Start Date: 1.6.2024) Duration : 12 Deadline : 25.04.2024 If you are interested in this position, please send us your complete dossier via the link in this advertisement. About us: ITech Consult is an ISO 9001:2015 certified Swiss company with offices in Germany and Ireland. ITech Consult specialises in the placement of highly qualified candidates for recruitment in the fields of IT, Life Science & Engineering. We offer staff leasing & payroll services. For our candidates this is free of charge, also for Payroll we do not charge you any additional fees.
22/04/2024
Project-based
Quality System Specialist (m/f/d) - systems administration/support of laboratory systems/Windows Server/Active Directory/Client operating systems/Computerized System Validation/Network topology/English & German Project : For our customer a big pharmaceutical company in Basel we are looking for a highly qualified Quality System Specialist (m/f/d). Background : Are you passionate about Information (IT) and Automation Technology (OT) and aspiring to make a meaningful impact? You are a customer focused individual with aspiration to deliver high quality support in a GMP Lab environment. We Make Medicines! Behind every product sold by Roche is Pharma Global Technical Operations (PT). Starting with Phase I of the development process and continuing through to product maturity, PT makes lifesaving medicines at 11 locations, with the support of partners from around the world. Information (IT) and Automation Technology (OT) teams are key in producing and delivering medicine to patients. The organization is currently undergoing a transformation towards digitalization, advancing fundamental elements to meet future needs, such as leveraging new technologies. You as a System Process Specialist (SPS) will be acting in the 1-Stop-Shop and are part of the support and continuous improvement structure. The System Process Specialist has a profound process understanding and is collaborating with the Business Community to continuously improve business processes and underlying IT Assess & Release applications. By this, he/she acts as a trusted adviser of the end-user/key-user as well as a bridge between the end user and other roles in the Informatics support layers. The SPS can raise incidents on behalf of the user area or work with Process Owner & other local business roles to train (key-)users. In projects, the System Process Specialist can also represent the interests of the systems user group and has the responsibility of coordinating and bringing input from the area of responsibility to the project and communicating project goals, information and progress back to the business areas. The perfect candidate: The perfect candidate is familiar with ITSM processes and support tools for incident and change management. Also we are looking for someone who works independently within guidelines while receiving minimal guidance. Tasks & Responsibilities: * End-User-Support Laboratory Systems * End to End accountability for Assess & Release System support * Responsible for Assess & Release System support * Responsible for 24/7 on-call, nights and weekends on a rotational basis * Personal contact person for Key and End User out of the business department * Log incident/requests into a ticket system for further processing * Triages, prioritizes incidents/requests and performs root cause analysis in problem management (handling issue, data issue, authorization issue, IT issue). * Resolves or forwards incidents/requests based on individual knowledge or knowledge articles * Coordination of End User groups and escalation management as required * Distributes application issues and non-application issues that cannot be solved by him/her, or based on catalog to the 2nd level support * Supports issue clarification on request of 2nd level support * Validate the resolution proposals and performs the necessary test in case tests are required on request of the 2nd level support * Cooperate with 2nd level support team during analysis of reported incidents * Communicating and coordination of End User activities if there is a major incident. Interface Monitoring (Business Errors) * Support Execution of system actions * Support Implementation of new Systems and Equipment * Continuous Improvement of Laboratory Systems * Regular exchange with the Support network and or Business Process Experts (BPE) on support cases, best practices and process improvement proposals with network relevance * Helps the End User to submit new ideas for process improvements, allowing a comprehensive approach for assessing both the process interdependencies as well impact to all underlying * systems. * Describes the full life cycle of an integrated Change process to Business Process with System impact. This Framework combines the Assessment of the requirement, build and test work as well as deployment and possibly delivery of the added value to the End User. * Support Processes & Tools for Laboratory Systems * Local Labsystem and Lab Equipment Bundle, Application Support for eg Cedex Bio, Cedex HiRes, SoloVPE, Cary WinUV * Local Support of Informatics Products eg Central Label Management Software, Nextlab, Labx, Labware, Smartline Data Cockpit, Unicorn * Use of Service Now for incident, problem, request and change management Must Haves: * Relevant completed apprenticeship in IT area or equivalent and/or ideally an advanced degree in the IT or automation field * 3+ years professional experience in complex business environments * Knowledge and experience in systems administration and support of laboratory systems * Knowledge and experience in Windows Server, Active Directory and Client operating systems * Knowledge and experience in Computerized System Validation * Knowledge and experience in Network topology * Fluency German and English is a must (spoken and written) * Good communication skills * Service oriented attitude, being able to communicate with our customers, also in emergency situations * Teamplayer Nice to Have: * Knowledge and experience in systems administration in the manufacturing area (eg MES, PI, SCADA, PCS) * Trainer skills, methodology skills to perform trainings for end-users in specific area (refresh and new) Reference Nr. : 923283SDA Role : Quality System Specialist (m/f/d) Industrie : Pharma Workplace : Basel Pensum : 100% onsite Start: 01.05.2024 (latest Start Date: 1.6.2024) Duration : 12 Deadline : 25.04.2024 If you are interested in this position, please send us your complete dossier via the link in this advertisement. About us: ITech Consult is an ISO 9001:2015 certified Swiss company with offices in Germany and Ireland. ITech Consult specialises in the placement of highly qualified candidates for recruitment in the fields of IT, Life Science & Engineering. We offer staff leasing & payroll services. For our candidates this is free of charge, also for Payroll we do not charge you any additional fees.
Robert Half is supporting their client which is Protiviti, a Global Consulting Firm is looking for a SailPoint IDN Engineer to work with their financial services organisation on a large scale transformation programme for an initial 6-18 months interim basis. The SailPoint IDN Engineer will need experience in: Expertise in SailPoint IDN : Proficiency in configuring, customizing, and administering SailPoint IdentityNow, including its modules like Governance, Lifecycle Management, Access Request, and Password Management. VA or IQ service experience is key Identity Governance Knowledge : Understanding of identity governance principles such as user provisioning, access management, RBAC, and SoD. Integration Skills : Ability to integrate SailPoint IDN with HR systems, Active Directory, and other identity sources. Customization Abilities : Experience in customizing SailPoint IDN for specific business needs, including workflows, connectors, and integration with other systems. Scripting and Automation : Strong Scripting skills (eg, PowerShell, Python) for automating tasks and integration workflows. Troubleshooting Expertise : Ability to diagnose and resolve technical issues within SailPoint IDN, including connector configurations and identity reconciliation. PLEASE NOTE THAT THERE WILL BE: Vigorous Financial & Criminal Checks which will take circa up to 2 weeks to complete Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website:
19/04/2024
Project-based
Robert Half is supporting their client which is Protiviti, a Global Consulting Firm is looking for a SailPoint IDN Engineer to work with their financial services organisation on a large scale transformation programme for an initial 6-18 months interim basis. The SailPoint IDN Engineer will need experience in: Expertise in SailPoint IDN : Proficiency in configuring, customizing, and administering SailPoint IdentityNow, including its modules like Governance, Lifecycle Management, Access Request, and Password Management. VA or IQ service experience is key Identity Governance Knowledge : Understanding of identity governance principles such as user provisioning, access management, RBAC, and SoD. Integration Skills : Ability to integrate SailPoint IDN with HR systems, Active Directory, and other identity sources. Customization Abilities : Experience in customizing SailPoint IDN for specific business needs, including workflows, connectors, and integration with other systems. Scripting and Automation : Strong Scripting skills (eg, PowerShell, Python) for automating tasks and integration workflows. Troubleshooting Expertise : Ability to diagnose and resolve technical issues within SailPoint IDN, including connector configurations and identity reconciliation. PLEASE NOTE THAT THERE WILL BE: Vigorous Financial & Criminal Checks which will take circa up to 2 weeks to complete Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website:
Help Desk Team Leader - Essex TurleyWay are partnering with a leading financial services organisation who are a market leader in their space. They are part of a large multinational organisation with financial services products reaching globally. They are well established, and pride themselves on their culture. They are looking for an experienced technologist with knowledge of working with PC, Server hardware and networking equipment. Are you looking for a role that offers a good work life balance and excellent career profession opportunities? Salary & Benefits: Up to £45k plus a bonus 1 day working from home Comprehensive training and career progression opportunities Strong supporting package Your Role: This company are looking for a self-starter to come in and lead a team of Support Engineers. You will be helping support a market leading payment company responsible for processing hundreds of millions of pounds annually. This would be a great role for someone looking to move into a leadership position, and take on more responsibility. Office & WFH Policy: The company offer a hybrid model. This is going to be working three/four days per week on site. Requirements: Experienced track record in computer support and knowledge of PC, Server hardware and ideally networking equipment. Experience of applications such as MS Office 365 and the major Microsoft operating systems. Knowledge and experience of the following is essential; MS Windows Server, MS Windows 10/11 and Microsoft Active Directory. Knowledge of the following technologies is desirable, PowerShell, Networking systems. Experience in leading a team or wanting to step into a leadership role is essential. Experience in procurement and contracts is desirable but not essential
18/04/2024
Full time
Help Desk Team Leader - Essex TurleyWay are partnering with a leading financial services organisation who are a market leader in their space. They are part of a large multinational organisation with financial services products reaching globally. They are well established, and pride themselves on their culture. They are looking for an experienced technologist with knowledge of working with PC, Server hardware and networking equipment. Are you looking for a role that offers a good work life balance and excellent career profession opportunities? Salary & Benefits: Up to £45k plus a bonus 1 day working from home Comprehensive training and career progression opportunities Strong supporting package Your Role: This company are looking for a self-starter to come in and lead a team of Support Engineers. You will be helping support a market leading payment company responsible for processing hundreds of millions of pounds annually. This would be a great role for someone looking to move into a leadership position, and take on more responsibility. Office & WFH Policy: The company offer a hybrid model. This is going to be working three/four days per week on site. Requirements: Experienced track record in computer support and knowledge of PC, Server hardware and ideally networking equipment. Experience of applications such as MS Office 365 and the major Microsoft operating systems. Knowledge and experience of the following is essential; MS Windows Server, MS Windows 10/11 and Microsoft Active Directory. Knowledge of the following technologies is desirable, PowerShell, Networking systems. Experience in leading a team or wanting to step into a leadership role is essential. Experience in procurement and contracts is desirable but not essential
2nd Line Support Engineer - Cloud - Office 365 - SC Cleared - Wool, Dorset (RL7380) Location: Wool, Dorset Salary: Upto £37,000 (DOE) + Benefits Start Date: ASAP Please note this role unfortunately does not offer sponsorship. The Company Our client empowers people to create sustainable value with the clever use of technology. They are proud to be one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365 and Microsoft 365. Their deep expertise has led to a long track record of success delivering transformational IT services and solutions for their customers. The Role Our client is seeking an experienced 2nd Line Support Engineer. This position is perfect for someone seeking a challenging role with ample opportunity for career growth. The role will suit an experienced 2nd Line Support Engineer residing in the UK. You've been in this or similar role previously and have developed strong analytical and technical skills, having hands on experience in IT industry. This means working with latest technologies and supporting users is something you'll look forward to. You should be eligible for SC clearance. You will be mainly responsible for: Taking ownership and managing tickets through resolution or escalation is something you know all too well. Meeting your SLAs ( Service Level Agreements ) - troubleshooting, maintaining, and supporting a wide range of systems is just as important to you as answering queries and complaints. Taking ownership of your tickets, you're constantly involved in collaboration with the rest of the teams, ensuring personal and team objectives are achieved and providing further guidance when necessary. Upskilling yourself by gaining relevant qualifications and accreditations to further develop your skills. Understanding the importance of problem ownership and client success and aiming for top rated client feedback, providing high quality services. Handling client interaction, managing their expectations, reporting client facing risks and customer feedback with great professionalism. Ensuring quality delivery when working at any of their client sites and enjoy working it, all at the same time. Technical Skills: These are some of your areas of expertise and where you will be able to showcase your IT skills: Microsoft Exchange Active Directory Cloud (Azure, AWS or Google cloud) SCCM Office 365 Mobile Device Management Intune Windows Servers (full range) Server Virtualisation (HyperV/VMWare) Local Area Networking Symantec Products Cisco LAN/WAN (Routers, Switches, ASAs) Routing/switching equipment including, but not limited to, Cisco, Dell, HP Switches, Routers and Firewalls Citrix ( XenApp/XenDesktop) Formal IT qualification, ideally MCSE/MCITP or multiple MCPs massively advantageous Sharepoint 2010/2013 To apply for this 2nd Line Support Engineer permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
18/04/2024
Full time
2nd Line Support Engineer - Cloud - Office 365 - SC Cleared - Wool, Dorset (RL7380) Location: Wool, Dorset Salary: Upto £37,000 (DOE) + Benefits Start Date: ASAP Please note this role unfortunately does not offer sponsorship. The Company Our client empowers people to create sustainable value with the clever use of technology. They are proud to be one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365 and Microsoft 365. Their deep expertise has led to a long track record of success delivering transformational IT services and solutions for their customers. The Role Our client is seeking an experienced 2nd Line Support Engineer. This position is perfect for someone seeking a challenging role with ample opportunity for career growth. The role will suit an experienced 2nd Line Support Engineer residing in the UK. You've been in this or similar role previously and have developed strong analytical and technical skills, having hands on experience in IT industry. This means working with latest technologies and supporting users is something you'll look forward to. You should be eligible for SC clearance. You will be mainly responsible for: Taking ownership and managing tickets through resolution or escalation is something you know all too well. Meeting your SLAs ( Service Level Agreements ) - troubleshooting, maintaining, and supporting a wide range of systems is just as important to you as answering queries and complaints. Taking ownership of your tickets, you're constantly involved in collaboration with the rest of the teams, ensuring personal and team objectives are achieved and providing further guidance when necessary. Upskilling yourself by gaining relevant qualifications and accreditations to further develop your skills. Understanding the importance of problem ownership and client success and aiming for top rated client feedback, providing high quality services. Handling client interaction, managing their expectations, reporting client facing risks and customer feedback with great professionalism. Ensuring quality delivery when working at any of their client sites and enjoy working it, all at the same time. Technical Skills: These are some of your areas of expertise and where you will be able to showcase your IT skills: Microsoft Exchange Active Directory Cloud (Azure, AWS or Google cloud) SCCM Office 365 Mobile Device Management Intune Windows Servers (full range) Server Virtualisation (HyperV/VMWare) Local Area Networking Symantec Products Cisco LAN/WAN (Routers, Switches, ASAs) Routing/switching equipment including, but not limited to, Cisco, Dell, HP Switches, Routers and Firewalls Citrix ( XenApp/XenDesktop) Formal IT qualification, ideally MCSE/MCITP or multiple MCPs massively advantageous Sharepoint 2010/2013 To apply for this 2nd Line Support Engineer permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.