ePMO Specialist Docklands, London (Hybrid) Up to £65,000 per annum + annual discretionary bonus On behalf of a Leading financial services client, I am seeking an experienced ePMO Specialist to join their established team on a permanent basis. The role will support the Head of ePMO in promoting and upholding effective project governance and delivery throughout the organisation. This may include supporting project or portfolio governance oversight, maintenance of the project management framework, ownership of their project management tools and supporting leading practice standards suitable for a Designated Financial Market Utility. Due to the organisation operating a hybrid work model, you will need to be within commuting distance of their Docklands, London offices and able to commit to 2 days per week in office. Responsibilities: Support leadership to develop, implement and communicate PMO's strategy and goals, and interface with all levels of management. Support implementation and running of PMO industry practices to maintain better cross functionality by driving the strategic vision of PMO as a control function and maturing the PMO Support implementation and running of portfolio management controls and processes. Ensures the project team execute the project in adherence to the Project Management Policy and governance of projects. Ensures that the project team effectively monitor and report on the execution and tracking progress of individual projects, track milestones, schedule deviations, overall costs, risk and issues, budget, etc. Provide advice and guidance to the project manager to ensure the project adheres to procedures Support development and implementation of consistent PMO processes, tools and templates across projects and overall portfolio Conduct checkpoint/stage gate reviews/and all other ePMO control points as part of the project framework Conduct Healthchecks providing ongoing independent quality assurance of project status Attendance at key project meetings (project boards, working groups) to ensure compliance to framework, effective governance, and provide SME support as applicable Ensure project management tool is up to date by the project manager Ensure risks, issues, dependencies and assumptions are documented and commensurate with the project complexity. Troubleshoot and resolve complex risks and issues as required. Provide guidance in identification and tracking the RAID (Risk, Assumptions, Issues and Dependencies) process Interface with Audit and Regulators on PMO projects as applicable Support implementation of PMO industry practices to maintain better cross functionality by driving the strategic vision and maturing the PMO. Experience/Skills required: Minimum of 3 - 5 years of progressive responsibility working on large complex projects in a cross functional environment demonstrating standard project management skills preferably within a regulated financial services environment. Minimum of 3 - 5 years or more of experience in project and portfolio management, working in the PMO or ePMO preferably within a regulated financial services environment Knowledge of project management frameworks Understands and has practical experience of both running projects, and supporting portfolio/projects in a PMO capacity Excellent interpersonal communication skills, both written and verbal. High ethical standards and a profound sense of integrity and confidentiality. Experience with PPM Pro or similar would be advantageous.
28/03/2024
Full time
ePMO Specialist Docklands, London (Hybrid) Up to £65,000 per annum + annual discretionary bonus On behalf of a Leading financial services client, I am seeking an experienced ePMO Specialist to join their established team on a permanent basis. The role will support the Head of ePMO in promoting and upholding effective project governance and delivery throughout the organisation. This may include supporting project or portfolio governance oversight, maintenance of the project management framework, ownership of their project management tools and supporting leading practice standards suitable for a Designated Financial Market Utility. Due to the organisation operating a hybrid work model, you will need to be within commuting distance of their Docklands, London offices and able to commit to 2 days per week in office. Responsibilities: Support leadership to develop, implement and communicate PMO's strategy and goals, and interface with all levels of management. Support implementation and running of PMO industry practices to maintain better cross functionality by driving the strategic vision of PMO as a control function and maturing the PMO Support implementation and running of portfolio management controls and processes. Ensures the project team execute the project in adherence to the Project Management Policy and governance of projects. Ensures that the project team effectively monitor and report on the execution and tracking progress of individual projects, track milestones, schedule deviations, overall costs, risk and issues, budget, etc. Provide advice and guidance to the project manager to ensure the project adheres to procedures Support development and implementation of consistent PMO processes, tools and templates across projects and overall portfolio Conduct checkpoint/stage gate reviews/and all other ePMO control points as part of the project framework Conduct Healthchecks providing ongoing independent quality assurance of project status Attendance at key project meetings (project boards, working groups) to ensure compliance to framework, effective governance, and provide SME support as applicable Ensure project management tool is up to date by the project manager Ensure risks, issues, dependencies and assumptions are documented and commensurate with the project complexity. Troubleshoot and resolve complex risks and issues as required. Provide guidance in identification and tracking the RAID (Risk, Assumptions, Issues and Dependencies) process Interface with Audit and Regulators on PMO projects as applicable Support implementation of PMO industry practices to maintain better cross functionality by driving the strategic vision and maturing the PMO. Experience/Skills required: Minimum of 3 - 5 years of progressive responsibility working on large complex projects in a cross functional environment demonstrating standard project management skills preferably within a regulated financial services environment. Minimum of 3 - 5 years or more of experience in project and portfolio management, working in the PMO or ePMO preferably within a regulated financial services environment Knowledge of project management frameworks Understands and has practical experience of both running projects, and supporting portfolio/projects in a PMO capacity Excellent interpersonal communication skills, both written and verbal. High ethical standards and a profound sense of integrity and confidentiality. Experience with PPM Pro or similar would be advantageous.
Global Technology Solutions Ltd
Chippenham, Wiltshire
Junior Project Manager Chippenham, Wiltshire Permanent £25,000 - £35,000 + company benefits Monday to Friday - Office hours. 37.5 hrs per week. As a highly organised and detail-oriented Junior Project Manager, you would join our projects and consultancy team based in lovely offices in Chippenham. The ideal candidate will play a pivotal role in ensuring the successful planning, execution, and delivery of IT projects within established timelines and budgets. This role would be suitable for an experienced Junior Project Manager who is looking to progress towards a Project Manager role over the next 12 months. ESSENTIAL SKILLS & EXPERIENCE: * Highly organised * Good verbal and written communication skills at all levels of a company * Adaptable * Strong leadership and ownership * Proven experience in project coordination or a similar role * Project documentation creation The following skills are desirable: * Experience of IT related project implementation * Resource Management * Experience with ConnectWise Project Management Tool or similar toolsets (JIRA, Microsoft Project etc.) * Customer relationship management Main duties as a Junior Project Manager: * Collaborate with Commercial Team and Technical Consultants to develop detailed project plans, outlining deliverables, timelines, and resource requirements. * Assist in the creation and maintenance of project schedules, ensuring alignment with project goals and deadlines. * Provide effective communication between project teams, stakeholders, and leadership. * Provide regular project updates, status reports, and key metrics to keep stakeholders informed. * Address and resolve project-related issues and concerns in a timely manner and work with senior managers to develop mitigation strategies and contingency plans. * Maintain comprehensive project documentation, ensuring all project documentation is organised, version-controlled, and accessible to relevant team members. * Collaborate with team leads to allocate and manage project resources effectively. * Track and report on resource utilisation, identifying potential bottlenecks and proposing solutions. * Proactively identify and assess project risks and issues. * Assist in the implementation and monitoring of quality assurance processes to ensure project deliverables meet established standards. * Conduct regular reviews of project progress to identify and address quality concerns. * Schedule and coordinate project meetings, ensuring all relevant stakeholders are included where required. * Support business with other operational administrative activities as required What you gain: This is a fantastic opportunity to join rapidly growing, but well established business. As an employee we will invest in you! We will invest in your training. We will invest our time and energy to help you develop your career and become the very best in your field of work. People & Culture is uppermost. We believe success is built from within and that is why we are incredibly proud of our team! We have a fantastic working environment, a fun, friendly and inclusive office culture. We live by our values. It is a fast paced, energetic and fun environment to be in! If you are an experienced Junior PM please apply now! "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
27/03/2024
Full time
Junior Project Manager Chippenham, Wiltshire Permanent £25,000 - £35,000 + company benefits Monday to Friday - Office hours. 37.5 hrs per week. As a highly organised and detail-oriented Junior Project Manager, you would join our projects and consultancy team based in lovely offices in Chippenham. The ideal candidate will play a pivotal role in ensuring the successful planning, execution, and delivery of IT projects within established timelines and budgets. This role would be suitable for an experienced Junior Project Manager who is looking to progress towards a Project Manager role over the next 12 months. ESSENTIAL SKILLS & EXPERIENCE: * Highly organised * Good verbal and written communication skills at all levels of a company * Adaptable * Strong leadership and ownership * Proven experience in project coordination or a similar role * Project documentation creation The following skills are desirable: * Experience of IT related project implementation * Resource Management * Experience with ConnectWise Project Management Tool or similar toolsets (JIRA, Microsoft Project etc.) * Customer relationship management Main duties as a Junior Project Manager: * Collaborate with Commercial Team and Technical Consultants to develop detailed project plans, outlining deliverables, timelines, and resource requirements. * Assist in the creation and maintenance of project schedules, ensuring alignment with project goals and deadlines. * Provide effective communication between project teams, stakeholders, and leadership. * Provide regular project updates, status reports, and key metrics to keep stakeholders informed. * Address and resolve project-related issues and concerns in a timely manner and work with senior managers to develop mitigation strategies and contingency plans. * Maintain comprehensive project documentation, ensuring all project documentation is organised, version-controlled, and accessible to relevant team members. * Collaborate with team leads to allocate and manage project resources effectively. * Track and report on resource utilisation, identifying potential bottlenecks and proposing solutions. * Proactively identify and assess project risks and issues. * Assist in the implementation and monitoring of quality assurance processes to ensure project deliverables meet established standards. * Conduct regular reviews of project progress to identify and address quality concerns. * Schedule and coordinate project meetings, ensuring all relevant stakeholders are included where required. * Support business with other operational administrative activities as required What you gain: This is a fantastic opportunity to join rapidly growing, but well established business. As an employee we will invest in you! We will invest in your training. We will invest our time and energy to help you develop your career and become the very best in your field of work. People & Culture is uppermost. We believe success is built from within and that is why we are incredibly proud of our team! We have a fantastic working environment, a fun, friendly and inclusive office culture. We live by our values. It is a fast paced, energetic and fun environment to be in! If you are an experienced Junior PM please apply now! "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
QHSE Manager Role: QHSE Manager Type: Permanent (or Temp-to-Permanent) Location: Newbury Salary: £45,000 - £55,000 per annum (+ benefits & certification opportunities) Start: April 2024 IR35 Status (if temp): Outside IR35 QHSE Manager CPS Group UK are delighted to be working with a leading organisation to appoint a Full time QHSE Manager. This organisation has grown rapidly and as such, is now seeking a QHSE Manager to support all aspects of in-house and client-site Quality, Environment, Health & Safety requirements (including ISO Management). The organisation is open to a Full time resource, or a resource on-boarding in a temporary (daily rate) contract, with a view to moving into a Full time role. Role Requirements * Act as the representative for Quality, Environment and Health & Safety in relation to the management systems, ISO9001, ISO14001, ISO45001 and appropriate facets of ISO27001:2022- maintaining and controlling those systems and where required, other such business systems. * Assist in raising non-conformance reports and providing support to devise corrective and preventative actions. * Facilitate and manage documentation revision and generation in compliance with good documentation practices. * Mentoring the workforce in a structured manner to encourage a positive and proactive attitude to QHSE. * Support QHSE attributes at a client project 'site' level with Projects Managers and company's sub-contractors. * Act as primary lead representing the business as QHSE lead at project site works locations. * Engaging with clients and their staff on a face-to-face basis. * Providing support and assistance with matters of Health & Safety including compliance with CDM 2015 regulations. * Provide professional and pragmatic advice on Health and Safety issues. * Communication & influencing skills at all levels within the organisation & externally. * Investigate Health and Safety accidents and incidents to ascertain root cause and develop mitigation action plans to eliminate the root cause/causes. * Provide regular reports to clients and management board on Health & Safety matters relating to projects. * To be a proactive, engaging and competent team members * Assist with responses to PQQ, Bid, and tender relevant questions where/if required * Assist/undertake risk review education meetings/training sessions Required Skills & Experience * Experience of implementing, maintaining, or improving standards (eg ISO9001, ISO14001 or ISO45001, ISO 27001:2013/2022), possessing associated knowledge of each standard * ISO/other auditing experience * 3-5+ years' experience in QHSE-related roles, with a demonstrable track record of delivery and service improvement * Knowledge of data and/or communications industry (desirable) * Meticulous written and verbal communication skills. * Proficient in Microsoft Office: Outlook, Word, Excel, PowerPoint Proficient in use of Microsoft Teams/Similar Other: Microsoft Project and Notes Other * Ability to use online portal platforms ie My Compliance * Relevant QHSE qualification with ideally either: o NEBOSH Certificate and/or QHSE auditing qualification. o Tech IOSH, Cert IOSH/CMIOSH For more information or immediate consideration for this opportunity, please contact Charlie Grant at CPS Group UK or email (see below) By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found on our website
27/03/2024
QHSE Manager Role: QHSE Manager Type: Permanent (or Temp-to-Permanent) Location: Newbury Salary: £45,000 - £55,000 per annum (+ benefits & certification opportunities) Start: April 2024 IR35 Status (if temp): Outside IR35 QHSE Manager CPS Group UK are delighted to be working with a leading organisation to appoint a Full time QHSE Manager. This organisation has grown rapidly and as such, is now seeking a QHSE Manager to support all aspects of in-house and client-site Quality, Environment, Health & Safety requirements (including ISO Management). The organisation is open to a Full time resource, or a resource on-boarding in a temporary (daily rate) contract, with a view to moving into a Full time role. Role Requirements * Act as the representative for Quality, Environment and Health & Safety in relation to the management systems, ISO9001, ISO14001, ISO45001 and appropriate facets of ISO27001:2022- maintaining and controlling those systems and where required, other such business systems. * Assist in raising non-conformance reports and providing support to devise corrective and preventative actions. * Facilitate and manage documentation revision and generation in compliance with good documentation practices. * Mentoring the workforce in a structured manner to encourage a positive and proactive attitude to QHSE. * Support QHSE attributes at a client project 'site' level with Projects Managers and company's sub-contractors. * Act as primary lead representing the business as QHSE lead at project site works locations. * Engaging with clients and their staff on a face-to-face basis. * Providing support and assistance with matters of Health & Safety including compliance with CDM 2015 regulations. * Provide professional and pragmatic advice on Health and Safety issues. * Communication & influencing skills at all levels within the organisation & externally. * Investigate Health and Safety accidents and incidents to ascertain root cause and develop mitigation action plans to eliminate the root cause/causes. * Provide regular reports to clients and management board on Health & Safety matters relating to projects. * To be a proactive, engaging and competent team members * Assist with responses to PQQ, Bid, and tender relevant questions where/if required * Assist/undertake risk review education meetings/training sessions Required Skills & Experience * Experience of implementing, maintaining, or improving standards (eg ISO9001, ISO14001 or ISO45001, ISO 27001:2013/2022), possessing associated knowledge of each standard * ISO/other auditing experience * 3-5+ years' experience in QHSE-related roles, with a demonstrable track record of delivery and service improvement * Knowledge of data and/or communications industry (desirable) * Meticulous written and verbal communication skills. * Proficient in Microsoft Office: Outlook, Word, Excel, PowerPoint Proficient in use of Microsoft Teams/Similar Other: Microsoft Project and Notes Other * Ability to use online portal platforms ie My Compliance * Relevant QHSE qualification with ideally either: o NEBOSH Certificate and/or QHSE auditing qualification. o Tech IOSH, Cert IOSH/CMIOSH For more information or immediate consideration for this opportunity, please contact Charlie Grant at CPS Group UK or email (see below) By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found on our website
Microsoft 365 Purview Specialist Location: Leeds, UK Job Type: Full-time We are seeking a Microsoft 365 Purview Specialist to enhance our data protection and compliance management capabilities. This role is ideal for professionals with a strong background in Microsoft Purview, looking to make a significant impact in a global business environment in Horsforth. Day-to-day of the role: Provide strategic guidance and hands-on expertise to cross-functional IT teams. Configure and maintain Microsoft Purview solutions, ensuring alignment with organisational goals and best practices. Develop and contribute to data governance policies, standards, and procedures to ensure compliance and data integrity. Collaborate with stakeholders to define data management requirements and establish effective controls. Conduct training sessions to educate users on Microsoft Purview functionality and best practices. Identify opportunities for process improvements and provide recommendations to enhance data governance initiatives. Stay updated with industry trends and best practices in data governance and metadata management. Analyse information security risks and address issues of non-compliance. Required Skills & Qualifications: 2+ years' experience with Microsoft Purview, with a strong understanding of data governance and data management concepts. Proven track record in managing and configuring Microsoft Purview in enterprise environments. In-depth knowledge of data management principles, including data quality, lineage, and classification. Experience in Information Security governance, risk, and compliance. Proficiency in at least 3 of the following Purview areas: Information Protection, Data Lifecycle Management, Data Loss Prevention, Insider Risk Management, eDiscovery & Content Search, Azure Information Protection, Compliance Manager. Excellent analytical and problem-solving skills, with the ability to translate technical concepts into practical solutions. Benefits: A supportive and flexible working environment that respects work-life balance. Opportunities to affect change and contribute to the growth of a global company. A commitment to diversity and inclusion, with a culture that values each individual. To apply for the Microsoft 365 Purview Specialist position, please submit your CV and cover letter detailing your relevant experience and expertise in Microsoft Purview.
27/03/2024
Full time
Microsoft 365 Purview Specialist Location: Leeds, UK Job Type: Full-time We are seeking a Microsoft 365 Purview Specialist to enhance our data protection and compliance management capabilities. This role is ideal for professionals with a strong background in Microsoft Purview, looking to make a significant impact in a global business environment in Horsforth. Day-to-day of the role: Provide strategic guidance and hands-on expertise to cross-functional IT teams. Configure and maintain Microsoft Purview solutions, ensuring alignment with organisational goals and best practices. Develop and contribute to data governance policies, standards, and procedures to ensure compliance and data integrity. Collaborate with stakeholders to define data management requirements and establish effective controls. Conduct training sessions to educate users on Microsoft Purview functionality and best practices. Identify opportunities for process improvements and provide recommendations to enhance data governance initiatives. Stay updated with industry trends and best practices in data governance and metadata management. Analyse information security risks and address issues of non-compliance. Required Skills & Qualifications: 2+ years' experience with Microsoft Purview, with a strong understanding of data governance and data management concepts. Proven track record in managing and configuring Microsoft Purview in enterprise environments. In-depth knowledge of data management principles, including data quality, lineage, and classification. Experience in Information Security governance, risk, and compliance. Proficiency in at least 3 of the following Purview areas: Information Protection, Data Lifecycle Management, Data Loss Prevention, Insider Risk Management, eDiscovery & Content Search, Azure Information Protection, Compliance Manager. Excellent analytical and problem-solving skills, with the ability to translate technical concepts into practical solutions. Benefits: A supportive and flexible working environment that respects work-life balance. Opportunities to affect change and contribute to the growth of a global company. A commitment to diversity and inclusion, with a culture that values each individual. To apply for the Microsoft 365 Purview Specialist position, please submit your CV and cover letter detailing your relevant experience and expertise in Microsoft Purview.
Leading education body working on a national scale to deliver better outcomes for young people are seeking an Information Compliance Manager to join their Compliance Team . Working in collaborative and fast paced environment, your role will be to own the smooth day to day operations of the ISO 27001 certified compliance programme. This is a hybrid role where you will be required to a attend the London office one or two days per month. SKILLS REQUIRED: You must be degree educated, or equivalent, with a previous background working within information compliance/governance or data protection. You must have a passion for data and keeping data safe. You will have exceptional organisational skills and a can-do, proactive approach to work, proven ability to work on your own initiative. You must have good communication skills, both verbal and written Proven ability to develop and maintain positive working relationships Preference will be given to candidates with: Previous experience of working with an ISO 27001 certified information security management system and be familiar with the evidence keeping, monitoring, and auditing required to maintain this. Experience of working with an ISMS (Information Security Management System) Experience using a GRC platform or other information compliance-specific governance tools A background working with vulnerable data subjects. RESPONSIBILITIES: Managing record of Processing Activities (ROPA) and working with departmental colleagues to ensure this remains current. Reviewing ROPA entries to identify high risk personal data processing activities requiring Data Protection Impact Assessment (DPIA) Conducting information assurance audits and producing high quality reporting Identifying non-conformance and elevated risk issues for escalation Contributing significantly to the success of the Data Ethics Group in engaging stakeholders to support a positive data culture Advising colleagues on compliance with policies and processes Proactively identifying opportunities for improvement and working to operationalise agreed changes to procedures. Salary £42,000 - £48,000, dependent on experience, plus Private Healthcare, flexible working arrangements, Pension + lots more benefits. This is a fantastic opportunity to join a mission driven firm who are focused on transforming young people's lives. If you feel this could be the role for you then please send your CV for the attention of Alison Calder.
26/03/2024
Full time
Leading education body working on a national scale to deliver better outcomes for young people are seeking an Information Compliance Manager to join their Compliance Team . Working in collaborative and fast paced environment, your role will be to own the smooth day to day operations of the ISO 27001 certified compliance programme. This is a hybrid role where you will be required to a attend the London office one or two days per month. SKILLS REQUIRED: You must be degree educated, or equivalent, with a previous background working within information compliance/governance or data protection. You must have a passion for data and keeping data safe. You will have exceptional organisational skills and a can-do, proactive approach to work, proven ability to work on your own initiative. You must have good communication skills, both verbal and written Proven ability to develop and maintain positive working relationships Preference will be given to candidates with: Previous experience of working with an ISO 27001 certified information security management system and be familiar with the evidence keeping, monitoring, and auditing required to maintain this. Experience of working with an ISMS (Information Security Management System) Experience using a GRC platform or other information compliance-specific governance tools A background working with vulnerable data subjects. RESPONSIBILITIES: Managing record of Processing Activities (ROPA) and working with departmental colleagues to ensure this remains current. Reviewing ROPA entries to identify high risk personal data processing activities requiring Data Protection Impact Assessment (DPIA) Conducting information assurance audits and producing high quality reporting Identifying non-conformance and elevated risk issues for escalation Contributing significantly to the success of the Data Ethics Group in engaging stakeholders to support a positive data culture Advising colleagues on compliance with policies and processes Proactively identifying opportunities for improvement and working to operationalise agreed changes to procedures. Salary £42,000 - £48,000, dependent on experience, plus Private Healthcare, flexible working arrangements, Pension + lots more benefits. This is a fantastic opportunity to join a mission driven firm who are focused on transforming young people's lives. If you feel this could be the role for you then please send your CV for the attention of Alison Calder.
Technical Client Success Manager £55,000 - £60,000 per annum Hybrid/London Role Overview: Seeking a dynamic and technically skilled Client Success Manager. This role is pivotal in ensuring the clients in our industry maximize the benefits of our no-code integration and automation platform. Key Responsibilities: Client Onboarding and Training: Guide new clients through the onboarding process, ensuring a smooth transition and understanding of the business's capabilities. Custom Development: Assist clients in building features tailored to their specific needs. Template and Help Resource Creation: Develop and maintain a range of templates and help resources to facilitate client self-service. Innovative Solutioning: Continuously ideate and propose new ideas to enhance client operations and user experience. Account Management: Maintain and grow client relationships through regular interactions, understanding their needs, and ensuring their satisfaction with the platform. Data Integration and QA Expertise: Utilize a strong understanding of data integrations and quality assurance practices to advise and assist clients effectively. Required Skills and Experience: Must have prior experience in the iGaming sector. Technical Proficiency: A logical mindset with technical skills, preferably with a background in QA, technical AM, integrations, product, automation, CRM, risk, or payments. Data Integration Knowledge: A solid understanding of data integration principles and practices. Problem-Solving: Ability to identify and resolve issues efficiently, providing innovative solutions. Team Collaboration: Collaborate effectively with cross-functional teams across our different locations.
25/03/2024
Full time
Technical Client Success Manager £55,000 - £60,000 per annum Hybrid/London Role Overview: Seeking a dynamic and technically skilled Client Success Manager. This role is pivotal in ensuring the clients in our industry maximize the benefits of our no-code integration and automation platform. Key Responsibilities: Client Onboarding and Training: Guide new clients through the onboarding process, ensuring a smooth transition and understanding of the business's capabilities. Custom Development: Assist clients in building features tailored to their specific needs. Template and Help Resource Creation: Develop and maintain a range of templates and help resources to facilitate client self-service. Innovative Solutioning: Continuously ideate and propose new ideas to enhance client operations and user experience. Account Management: Maintain and grow client relationships through regular interactions, understanding their needs, and ensuring their satisfaction with the platform. Data Integration and QA Expertise: Utilize a strong understanding of data integrations and quality assurance practices to advise and assist clients effectively. Required Skills and Experience: Must have prior experience in the iGaming sector. Technical Proficiency: A logical mindset with technical skills, preferably with a background in QA, technical AM, integrations, product, automation, CRM, risk, or payments. Data Integration Knowledge: A solid understanding of data integration principles and practices. Problem-Solving: Ability to identify and resolve issues efficiently, providing innovative solutions. Team Collaboration: Collaborate effectively with cross-functional teams across our different locations.
NO SPONSORSHIP Principal, Product Manager - Financial Risk Management and Systems SALARY: $190k plus 15% bonus LOCATION: CHICAGO, IL Hybrid 3 days onsite Looking for a candidate with experience as a product manager/owner agile product manager experience financial services general security markets derivatives knowledge multiple asset classes like equities interest rates volatility commodities foreign currencies risk pillar specify control counter party clearing statements of derivatives financial risk management and regulated capital markets infrastructure Jira confluence tableau MS Applications 10 years of financial risk management Summary: The Product Owner at the will be responsible for maximizing the value of the Products delivered to our stakeholders by representing business interests, working with our technology teams to determine requirements, creating a product roadmap for development, and prioritizing the work. The Product Owner will work in a hybrid agile methodology collaborating with cross-functional teams. The Product Owner must ensure that the technology teams understand and are aligned with the Product vision and that leadership is kept aware of Product progress and status. Primary Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Stakeholder Engagement and Management o Act as the primary point of contact for stakeholders regarding the product backlog and product development o Interact with internal and external stakeholders such as regulators, exchanges and other external parties in explaining OCC's Products o Elicit, interpret, lead requirement workshop discussions with vendors, stakeholders and/or product owners; assist in the development of backlog items and acceptance criteria o Work with internal and external stakeholders to understand their needs and ensure that they are reflected in the product backlog o Maintain direct communications with senior and middle management o Coordinate preparation of materials for Management Committee, Board of Directors and Regulatory meetings as needed o Maintain Product Vision and Roadmap o Understand regulatory requirements and drivers impacting development goals and plans o Evaluate product changes and recommend needed process and system changes o Develop functional capabilities within the organization by driving innovation and continuous process improvements o Collaborate with cross-functional teams to define and prioritize the product backlog o Refine the product backlog to ensure that it is ready for development o Maintain product budget and forecast. Seek to optimize product delivery in the most cost effective manner. o Collaborate with technology partners and teams to drive strategic plans for the system development, integration and deployment o Work with the Project Owners/Managers, Technology Lead, and Scrum Master to ensure that the team is following the hybrid agile methodology and that any issues are addressed in a timely manner o Document and/or sign-off on acceptance criteria for user stories o Ensure that the product backlog is transparent, visible, and understood by all stakeholders o Ensure there is a clear traceability of requirements to deliverables o Ensure the product complies with all non-functional requirements o Comply with all product delivery controls and procedures Product Leadership Product Delivery Product Integrity Quality Management Team Leadership Qualifications: Previous experience as a Product Manager/Owner in a hybrid agile methodology is required Strong understanding of Agile product management methodologies and product development processes Excellent communication, collaboration, and presentation skills Strong interpersonal and influencing skills, including ability to interact effectively with peers, all levels of management, regulators and member firms Ability to work effectively with and lead cross-functional teams Strong analytical and problem-solving skills Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports Ability to prioritize and manage multiple tasks and projects simultaneously Ability to work independently in a fast-paced, dynamic environment Must be able to work under deadlines and manage multiple tasks Self-directed; Ability to work both independently with minimal direction or oversight in a team-oriented, collaborative environment Experience working in the financial services industry General securities markets, derivatives knowledge required Strong knowledge in multiple asset classes like equities, interest rates, volatility, commodities, and foreign currencies (Risk Pillar Specific) Experience with central counter-party clearing, settlement of derivatives, financial risk management and regulated capital markets infrastructure Willingness to roll up your sleeves and do whatever is necessary Technical Skills: Proficiency using Jira, Confluence, Tableau and Microsoft Office applications Education and/or Experience: Bachelor's degree MBA, MS or equivalent graduate degree in a relevant field preferred 10+ years of financial risk management experience leading teams and building robust business processes is required 2+ years of product management experience, preferably with Risk Management products and capabilities Demonstrated experience with ensuring effective process change management 10+ years of experience in financial services/regulated capital markets infrastructure. Experience with an exchange, regulator or clearing house preferred
21/03/2024
Full time
NO SPONSORSHIP Principal, Product Manager - Financial Risk Management and Systems SALARY: $190k plus 15% bonus LOCATION: CHICAGO, IL Hybrid 3 days onsite Looking for a candidate with experience as a product manager/owner agile product manager experience financial services general security markets derivatives knowledge multiple asset classes like equities interest rates volatility commodities foreign currencies risk pillar specify control counter party clearing statements of derivatives financial risk management and regulated capital markets infrastructure Jira confluence tableau MS Applications 10 years of financial risk management Summary: The Product Owner at the will be responsible for maximizing the value of the Products delivered to our stakeholders by representing business interests, working with our technology teams to determine requirements, creating a product roadmap for development, and prioritizing the work. The Product Owner will work in a hybrid agile methodology collaborating with cross-functional teams. The Product Owner must ensure that the technology teams understand and are aligned with the Product vision and that leadership is kept aware of Product progress and status. Primary Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Stakeholder Engagement and Management o Act as the primary point of contact for stakeholders regarding the product backlog and product development o Interact with internal and external stakeholders such as regulators, exchanges and other external parties in explaining OCC's Products o Elicit, interpret, lead requirement workshop discussions with vendors, stakeholders and/or product owners; assist in the development of backlog items and acceptance criteria o Work with internal and external stakeholders to understand their needs and ensure that they are reflected in the product backlog o Maintain direct communications with senior and middle management o Coordinate preparation of materials for Management Committee, Board of Directors and Regulatory meetings as needed o Maintain Product Vision and Roadmap o Understand regulatory requirements and drivers impacting development goals and plans o Evaluate product changes and recommend needed process and system changes o Develop functional capabilities within the organization by driving innovation and continuous process improvements o Collaborate with cross-functional teams to define and prioritize the product backlog o Refine the product backlog to ensure that it is ready for development o Maintain product budget and forecast. Seek to optimize product delivery in the most cost effective manner. o Collaborate with technology partners and teams to drive strategic plans for the system development, integration and deployment o Work with the Project Owners/Managers, Technology Lead, and Scrum Master to ensure that the team is following the hybrid agile methodology and that any issues are addressed in a timely manner o Document and/or sign-off on acceptance criteria for user stories o Ensure that the product backlog is transparent, visible, and understood by all stakeholders o Ensure there is a clear traceability of requirements to deliverables o Ensure the product complies with all non-functional requirements o Comply with all product delivery controls and procedures Product Leadership Product Delivery Product Integrity Quality Management Team Leadership Qualifications: Previous experience as a Product Manager/Owner in a hybrid agile methodology is required Strong understanding of Agile product management methodologies and product development processes Excellent communication, collaboration, and presentation skills Strong interpersonal and influencing skills, including ability to interact effectively with peers, all levels of management, regulators and member firms Ability to work effectively with and lead cross-functional teams Strong analytical and problem-solving skills Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports Ability to prioritize and manage multiple tasks and projects simultaneously Ability to work independently in a fast-paced, dynamic environment Must be able to work under deadlines and manage multiple tasks Self-directed; Ability to work both independently with minimal direction or oversight in a team-oriented, collaborative environment Experience working in the financial services industry General securities markets, derivatives knowledge required Strong knowledge in multiple asset classes like equities, interest rates, volatility, commodities, and foreign currencies (Risk Pillar Specific) Experience with central counter-party clearing, settlement of derivatives, financial risk management and regulated capital markets infrastructure Willingness to roll up your sleeves and do whatever is necessary Technical Skills: Proficiency using Jira, Confluence, Tableau and Microsoft Office applications Education and/or Experience: Bachelor's degree MBA, MS or equivalent graduate degree in a relevant field preferred 10+ years of financial risk management experience leading teams and building robust business processes is required 2+ years of product management experience, preferably with Risk Management products and capabilities Demonstrated experience with ensuring effective process change management 10+ years of experience in financial services/regulated capital markets infrastructure. Experience with an exchange, regulator or clearing house preferred