Global Technology Solutions Ltd
Hampton, Cambridgeshire
Location - Hampton, Peterborough Pay - £14.16 per hour, after 3 months goes up to £15.44 Contract - 3 months Hours - 7.5 hours a day, between 07:00 and 20:30 - 2 weekends a month, get the days back in the week. Required skills: - Plenty of Customer service experience - Previously worked in a Call Centre - Active Directory - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. - Desired but not essential skills in vanti, ServiceNow, O365 administration, AD, Comptia A+, ITIL, MCSA, Citrix, MFA, Customer service. Outlook, Folder file permissions, Wi-Fi/Network troubleshooting, Distribution lists. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable, apply now! In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy.
19/04/2024
Project-based
Location - Hampton, Peterborough Pay - £14.16 per hour, after 3 months goes up to £15.44 Contract - 3 months Hours - 7.5 hours a day, between 07:00 and 20:30 - 2 weekends a month, get the days back in the week. Required skills: - Plenty of Customer service experience - Previously worked in a Call Centre - Active Directory - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. - Desired but not essential skills in vanti, ServiceNow, O365 administration, AD, Comptia A+, ITIL, MCSA, Citrix, MFA, Customer service. Outlook, Folder file permissions, Wi-Fi/Network troubleshooting, Distribution lists. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable, apply now! In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy.
We are looking for a Product Owner, someone who has active Security Clearance. Job Specs: Lead a cross-functional team to deliver user-centered design, which meets a wide range of stakeholder needs. Ensuring that the digital platforms are fit for the future, including detailed work on the specification and procurement of Content Management and Digital Experience platforms. You'll build great relationships with key stakeholders and user groups and work with them to understand the clinical problems that need solving. You are the eyes, ears and voice of our users, and you'll use various research methods to quantify and interpret what they want and need. Put everything you've learnt in the context of our competitive landscape, desired clinical outcomes and business value. Build a roadmap of releases that deliver a compelling vision of your product. Have a commitment to delivering change and solving complex challenges with an analytical and methodical approach to problem solving. Take your insight and use it to lead product releases working with other teams (marketing, sales, legal and regulatory) as needed. Define requirements with the Business Analyst through user stories and acceptance criteria that the engineering teams can work with efficiently. Within a Scrum framework, work collaboratively with the Product and Engineering teams, coordinating collaborative design, sprint planning and grooming sessions. Create effective working relationships with teams across the company to communicate progress. Project manage the delivery of everything needed for launch: eg sales & marketing material and training, legal, support etc. Measure and analyse feature performance to uncover opportunities to improve user experience and increase adoption Soft skills: - Agile principles. eg, familiar with agile ceremonies, Scrum, Kanban, estimation. Good verbal and written communication. Essential: - MS Full stack developer predominately SQL/BI, SSIS, SSAS. Familiar with CICD. Desirable: - C# & Tableau
19/04/2024
Full time
We are looking for a Product Owner, someone who has active Security Clearance. Job Specs: Lead a cross-functional team to deliver user-centered design, which meets a wide range of stakeholder needs. Ensuring that the digital platforms are fit for the future, including detailed work on the specification and procurement of Content Management and Digital Experience platforms. You'll build great relationships with key stakeholders and user groups and work with them to understand the clinical problems that need solving. You are the eyes, ears and voice of our users, and you'll use various research methods to quantify and interpret what they want and need. Put everything you've learnt in the context of our competitive landscape, desired clinical outcomes and business value. Build a roadmap of releases that deliver a compelling vision of your product. Have a commitment to delivering change and solving complex challenges with an analytical and methodical approach to problem solving. Take your insight and use it to lead product releases working with other teams (marketing, sales, legal and regulatory) as needed. Define requirements with the Business Analyst through user stories and acceptance criteria that the engineering teams can work with efficiently. Within a Scrum framework, work collaboratively with the Product and Engineering teams, coordinating collaborative design, sprint planning and grooming sessions. Create effective working relationships with teams across the company to communicate progress. Project manage the delivery of everything needed for launch: eg sales & marketing material and training, legal, support etc. Measure and analyse feature performance to uncover opportunities to improve user experience and increase adoption Soft skills: - Agile principles. eg, familiar with agile ceremonies, Scrum, Kanban, estimation. Good verbal and written communication. Essential: - MS Full stack developer predominately SQL/BI, SSIS, SSAS. Familiar with CICD. Desirable: - C# & Tableau
Our client are a leading Multi-channel retailer FTSE250 group based in Northampton and are looking for a Security Architect to join their existing team of Architects - the role is Hybrid with 2 days a week expectation in office, 3 can be from home. Security Architect You will play an integral role in growing the team of architects while demonstrating your leadership values through delegation, motivation and trust. You will not just lead, but you will "do". Their culture is exploring, thinking and doing, and you will live this every single day. Some accountabilities of the role: Domain Architect for the Security Domain, you are ultimately accountable for the as-is and target security architectures for the group, working closely with all stakeholders including technical teams, senior stakeholders and external vendors and partners. DevSecOps Work with the technical teams to embed a DevSecOps culture in the Group Technology and Data function, acting as an evangelist of this approach to bring colleagues at all levels on the journey. Mentor through the adoption of a learning mindset and contribute back to practice and technology teams. Whether you lead team members directly or influence more junior architects through mentorship, coaching and architecture reviews, you will help nurture the next generation of talent. Practice developer Contributing to the evolution of the architecture design process, ensuring it is effective and efficient through maintaining the artefacts, conventions and knowledge sharing Your background A confirmed background in hands on information security with extensive real-world experience of working in an agile product development model as well as large systems integration programs, comfortable in tailoring your ways of working to fit with the delivery approach. You keep on top of the changing security technology landscape, grasp the relevance of emerging trends and help the technology team navigate the constantly shifting threat landscape. You are comfortable rolling up your sleeves, getting involved, breaking down silos, and making security a core part of the delivery teams to enable them to succeed. Experience in leading and inspiring colleagues to accomplish exceptional outcomes while building a nurturing, respectful and supportive culture. What's in it for you? You'll be supported by some fantastic training and development and have the opportunity to learn, grow and develop across the Group. They'll also equip you with a benefits package that grows as you grow with the company: Competitive bonus Car allowance Save-as-you-earn scheme Buy-as-you-earn scheme Contributory pension scheme Colleague discount across a variety of Group businesses A bit about them As the largest distributor of building materials in the UK, they have been helping to build Britain for over 200 years. With over 5 businesses, 16,000 colleagues and more than 1,200 branches, stores and sites around the UK they believe they have the best people and the best place to work. Everyone works hard together to deliver results, but most importantly, have some fun along the way. security analyst architect agile architect architecture risk governance compliance cloud pci dss security agile cyber retail northampton bedford milton keynes rugby bicester oxford hybrid devsecops devsecops information security it process audit security analyst architect agile architect architecture risk governance compliance cloud pci dss security agile cyber retail northampton bedford milton keynes rugby bicester oxford hybrid devsecops devsecops information security it process audit security analyst architect agile architect architecture risk governance compliance cloud pci dss security agile cyber retail northampton bedford milton keynes rugby bicester oxford hybrid devsecops devsecops information security it process audit IT stores retail
19/04/2024
Full time
Our client are a leading Multi-channel retailer FTSE250 group based in Northampton and are looking for a Security Architect to join their existing team of Architects - the role is Hybrid with 2 days a week expectation in office, 3 can be from home. Security Architect You will play an integral role in growing the team of architects while demonstrating your leadership values through delegation, motivation and trust. You will not just lead, but you will "do". Their culture is exploring, thinking and doing, and you will live this every single day. Some accountabilities of the role: Domain Architect for the Security Domain, you are ultimately accountable for the as-is and target security architectures for the group, working closely with all stakeholders including technical teams, senior stakeholders and external vendors and partners. DevSecOps Work with the technical teams to embed a DevSecOps culture in the Group Technology and Data function, acting as an evangelist of this approach to bring colleagues at all levels on the journey. Mentor through the adoption of a learning mindset and contribute back to practice and technology teams. Whether you lead team members directly or influence more junior architects through mentorship, coaching and architecture reviews, you will help nurture the next generation of talent. Practice developer Contributing to the evolution of the architecture design process, ensuring it is effective and efficient through maintaining the artefacts, conventions and knowledge sharing Your background A confirmed background in hands on information security with extensive real-world experience of working in an agile product development model as well as large systems integration programs, comfortable in tailoring your ways of working to fit with the delivery approach. You keep on top of the changing security technology landscape, grasp the relevance of emerging trends and help the technology team navigate the constantly shifting threat landscape. You are comfortable rolling up your sleeves, getting involved, breaking down silos, and making security a core part of the delivery teams to enable them to succeed. Experience in leading and inspiring colleagues to accomplish exceptional outcomes while building a nurturing, respectful and supportive culture. What's in it for you? You'll be supported by some fantastic training and development and have the opportunity to learn, grow and develop across the Group. They'll also equip you with a benefits package that grows as you grow with the company: Competitive bonus Car allowance Save-as-you-earn scheme Buy-as-you-earn scheme Contributory pension scheme Colleague discount across a variety of Group businesses A bit about them As the largest distributor of building materials in the UK, they have been helping to build Britain for over 200 years. With over 5 businesses, 16,000 colleagues and more than 1,200 branches, stores and sites around the UK they believe they have the best people and the best place to work. Everyone works hard together to deliver results, but most importantly, have some fun along the way. security analyst architect agile architect architecture risk governance compliance cloud pci dss security agile cyber retail northampton bedford milton keynes rugby bicester oxford hybrid devsecops devsecops information security it process audit security analyst architect agile architect architecture risk governance compliance cloud pci dss security agile cyber retail northampton bedford milton keynes rugby bicester oxford hybrid devsecops devsecops information security it process audit security analyst architect agile architect architecture risk governance compliance cloud pci dss security agile cyber retail northampton bedford milton keynes rugby bicester oxford hybrid devsecops devsecops information security it process audit IT stores retail
Azure Cloud Engineer/Azure Cloud Infrastructure Analyst. Are you ready to take your career to new heights in the cloud? Our well-established client is seeking an experienced Azure Cloud Engineer to join their team. If you are looking for an exciting challenge working with a great forward-thinking company that has a social purpose at its heart, where your work will end up making a difference to people this maybe the role for you. As the Azure Cloud Engineer, you will be offering technical support and management across our client's cloud and infrastructure systems. This role is perfect for someone passionate about ensuring security, availability, and reliability in the Azure cloud environment. About the Role As an Azure Cloud Engineer, you will: Maintain, secure cloud and infrastructure services, ensuring top-notch security, availability, and reliability. Handle incident and problem management, maintaining the smooth BAU operation of infrastructure services daily. Manage changes to cloud and network infrastructure, keeping systems up to date and running efficiently. Ensure delivery and implementation of technical solutions and support IT disaster recovery and business continuity processes. Play a key role in change management within the Cloud and Infrastructure environment. What they Offer: Location: Hybrid role with 2-3 days a week at their London office. Salary: £48,000 pa-£53,000 pa, plus a comprehensive benefits package. Start Date: ASAP - willing to wait for the right person. Role Accountabilities: Provide support to the Azure Cloud Infrastructure IT Operations. Proactively manage the health and performance of infrastructure services, including hardware and software upgrades. Innovate by identifying solutions to complex problems, managing IT projects, and ensuring service availability meets agreed levels. Enhance IT security through vulnerability management, risk assessments, and complex system accreditations. Implement disaster recovery plans, manage capacity, secure the infrastructure, and ensure compliance through effective change management. Play a crucial role in problem, incident, performance management, maintaining optimal service levels and contribute to the strategy and budgeting process. Skills & Experience Required: Proven Cloud Infrastructure Support specifically Azure Cloud Infrastructure, MS Office 365, Windows Workstation operating systems, Microsoft Azure Active Directory and Windows 2019/2022 Servers Experience with Azure Platform (IaaS, PaaS, SaaS), including Azure Backup, Site Recovery, Azure Monitor, and more. Proficiency in Infrastructure as Code, using Terraform, Azure DevOps pipelines, and Scripting with PowerShell, Terraform & YAML. Familiarity with network protocols including the configuration of network Routers and Switches, LAN/WAN, wireless access points (Cisco Meraki), systems security, Microsoft Intune, web application management, and more. Project management skills and experience within an ITIL Framework. Excellent problem-solving abilities, time management, organisational skills, and a positive, customer-focused attitude. Why Join Be part of a team where your skills and passion for the cloud will be appreciated and nurtured. Training and skill development is provided. You'll have the opportunity to work on exciting projects, innovate, and grow professionally in a supportive and dynamic environment. Ready to Reach for the Clouds? If you're passionate about cloud technology and eager to make a significant impact, we'd love to hear from you. Please send your CV to (see below) along with a supporting note of why you are interested in this role. Services advertised are those of an employment agency.
19/04/2024
Full time
Azure Cloud Engineer/Azure Cloud Infrastructure Analyst. Are you ready to take your career to new heights in the cloud? Our well-established client is seeking an experienced Azure Cloud Engineer to join their team. If you are looking for an exciting challenge working with a great forward-thinking company that has a social purpose at its heart, where your work will end up making a difference to people this maybe the role for you. As the Azure Cloud Engineer, you will be offering technical support and management across our client's cloud and infrastructure systems. This role is perfect for someone passionate about ensuring security, availability, and reliability in the Azure cloud environment. About the Role As an Azure Cloud Engineer, you will: Maintain, secure cloud and infrastructure services, ensuring top-notch security, availability, and reliability. Handle incident and problem management, maintaining the smooth BAU operation of infrastructure services daily. Manage changes to cloud and network infrastructure, keeping systems up to date and running efficiently. Ensure delivery and implementation of technical solutions and support IT disaster recovery and business continuity processes. Play a key role in change management within the Cloud and Infrastructure environment. What they Offer: Location: Hybrid role with 2-3 days a week at their London office. Salary: £48,000 pa-£53,000 pa, plus a comprehensive benefits package. Start Date: ASAP - willing to wait for the right person. Role Accountabilities: Provide support to the Azure Cloud Infrastructure IT Operations. Proactively manage the health and performance of infrastructure services, including hardware and software upgrades. Innovate by identifying solutions to complex problems, managing IT projects, and ensuring service availability meets agreed levels. Enhance IT security through vulnerability management, risk assessments, and complex system accreditations. Implement disaster recovery plans, manage capacity, secure the infrastructure, and ensure compliance through effective change management. Play a crucial role in problem, incident, performance management, maintaining optimal service levels and contribute to the strategy and budgeting process. Skills & Experience Required: Proven Cloud Infrastructure Support specifically Azure Cloud Infrastructure, MS Office 365, Windows Workstation operating systems, Microsoft Azure Active Directory and Windows 2019/2022 Servers Experience with Azure Platform (IaaS, PaaS, SaaS), including Azure Backup, Site Recovery, Azure Monitor, and more. Proficiency in Infrastructure as Code, using Terraform, Azure DevOps pipelines, and Scripting with PowerShell, Terraform & YAML. Familiarity with network protocols including the configuration of network Routers and Switches, LAN/WAN, wireless access points (Cisco Meraki), systems security, Microsoft Intune, web application management, and more. Project management skills and experience within an ITIL Framework. Excellent problem-solving abilities, time management, organisational skills, and a positive, customer-focused attitude. Why Join Be part of a team where your skills and passion for the cloud will be appreciated and nurtured. Training and skill development is provided. You'll have the opportunity to work on exciting projects, innovate, and grow professionally in a supportive and dynamic environment. Ready to Reach for the Clouds? If you're passionate about cloud technology and eager to make a significant impact, we'd love to hear from you. Please send your CV to (see below) along with a supporting note of why you are interested in this role. Services advertised are those of an employment agency.
Data Engineer-Technical-Azure, Synapse, pySpark Geneve, Suisse. Permanent job-Native/Fluent French. Open to contract to perm. We need 2 candidates. 1 x Technical. 1 x Function (deep banking knowledge, able to understand MIS and Describing, translating Data, working/understanding data tables, models, simplifying data and models.) Data Engineer-Technical-Azure, Synapse, pySpark Geneve, Suisse. Permanent job-Native/Fluent French. MUST have built a data hub in the past. Quality control Integrate Clean Data. You will build a data hub with Datalake on Azure. Azure Data Lake Storage Gen2 (ADLS) Go live is in December, we need Data engineers who are not afraid to put the hours in until December and make sure this programme is successful. Integration of data is key. You will work on reporting and you will understand the Banking world and MIS for the bank. Participate in the construction and evolution of our Data Hub (pySpark, Azure Synapse); A day in your future job: Work with IT Application owners and Business Analysts to capture and define data Hub requirements; Actively participates with our Data Architect in the functional and technical target solution; Participate in the construction and evolution of our Data Hub (pySpark, Azure Synapse); Participate in providing or extracting data from the Data Hub for various consumers (Client and Regulatory Reporting, etc.); Respect the instructions and standards in place, design, perform and execute unit tests; Organize and deliver trainings to the Application support team members; Your assets to succeed: Minimum 5 years of experience as a Data Engineer; Degree in computer engineering or related field; Very good knowledge of pySpark, Microsoft Azure Cloud and Synapse; Knowledge of Wealth Management sector, an asset; Knowledge of PureView and PowerApps, an asset; Second job is LESS technical, we need someone who understand the world of banking full, some tech knowledge would be good, it can be taught. Describing Tables, working on data models, simplifying data models - talk to the business - capture and define data hub requirement. Michael Bailey International is acting as an Employment Agency in relation to this vacancy.
19/04/2024
Data Engineer-Technical-Azure, Synapse, pySpark Geneve, Suisse. Permanent job-Native/Fluent French. Open to contract to perm. We need 2 candidates. 1 x Technical. 1 x Function (deep banking knowledge, able to understand MIS and Describing, translating Data, working/understanding data tables, models, simplifying data and models.) Data Engineer-Technical-Azure, Synapse, pySpark Geneve, Suisse. Permanent job-Native/Fluent French. MUST have built a data hub in the past. Quality control Integrate Clean Data. You will build a data hub with Datalake on Azure. Azure Data Lake Storage Gen2 (ADLS) Go live is in December, we need Data engineers who are not afraid to put the hours in until December and make sure this programme is successful. Integration of data is key. You will work on reporting and you will understand the Banking world and MIS for the bank. Participate in the construction and evolution of our Data Hub (pySpark, Azure Synapse); A day in your future job: Work with IT Application owners and Business Analysts to capture and define data Hub requirements; Actively participates with our Data Architect in the functional and technical target solution; Participate in the construction and evolution of our Data Hub (pySpark, Azure Synapse); Participate in providing or extracting data from the Data Hub for various consumers (Client and Regulatory Reporting, etc.); Respect the instructions and standards in place, design, perform and execute unit tests; Organize and deliver trainings to the Application support team members; Your assets to succeed: Minimum 5 years of experience as a Data Engineer; Degree in computer engineering or related field; Very good knowledge of pySpark, Microsoft Azure Cloud and Synapse; Knowledge of Wealth Management sector, an asset; Knowledge of PureView and PowerApps, an asset; Second job is LESS technical, we need someone who understand the world of banking full, some tech knowledge would be good, it can be taught. Describing Tables, working on data models, simplifying data models - talk to the business - capture and define data hub requirement. Michael Bailey International is acting as an Employment Agency in relation to this vacancy.
IT Cyber Security Analyst & Team Leader - CISSP or CySA+ or MSc Information Security Weymouth, Dorset, or London, South East UK or Stoke on Trent, Staffordshire £50,000pa + Hybrid & Flexi-Working & Training & Certifications Available Weymouth, Dorset, or London, South East UK, or Staffordshire + Hybrid and Flexible Working as Standard The Client: Are a well-known High St and Online retailer who are seeking a Senior IT Cyber Security Analyst who specialises in Microsoft/Wintel Servers and Virtualisation supporting a UK wide infrastructure. Objective: You will Lead 2 x Cyber Security Analysts, giving support to the Head of Cyber Security in delivering the Information Security service to the global business. You will lead all Cyber Security Operations function and be the first point of contact for technical information security related matters. Role Responsibilities: You will Lead 2 x Cyber Security Analysts, giving support to the Head of Cyber Security Act as the first point of action or escalation for the identification of security incidents and their investigation. Be responsible for the managed Security Operations Centre (SOC), Network Monitoring and Managed Detection and Response services and associated vendor relationships. Offer mentoring, advice and guidance to those in your Team Be the subject matter expert for technical security related queries, providing the Security Architect, IT Service and Delivery teams and business stakeholders with authoritative advice and defined security requirements. Be responsible for the Security Education and Awareness scheme. Ensure Cyber Security campaigns are conducted, and improvements implemented and ensure colleague queries around policies and requirements are appropriately answered in a timely manner. Be responsible for the Vulnerability Management process. Act on vulnerability information and conduct Cyber Security risk assessments and work with suppliers, partners, and internal teams to ensure security vulnerabilities are identified, assessed, and remediated in good time. Key Requirements you will need: In depth knowledge of Information Security concepts and principles, including cloud security capabilities. Experience with configuring and utilising security tooling, including SIEM, EDR, vulnerability scanners, CASB, network scanning, DLP. Hands-on IT experience with proven expertise in a previous Information Security role. Vendor management experience. A relevant intermediate or advanced Information Security based qualification (eg CISSP, CySA+, MSc Information Security) Ability to critically analyse information and make decisions based on judgement, knowledge, and experience. Business Knowledge: Knowledge of Retail and eCommerce is of great advantage but is not essential. Working knowledge of the Information Security elements of Data Protection regulations (eg GDPR, The Data Protection Act 2018) is essential. Knowledge of the NIST Cyber Security Framework is of advantage. Awareness of regulations that affect Retail, such as PCI DSS, is of great advantage but experience of maintaining compliance is not essential. CISSP or CySA+ or MSc Information Security Certifications will be advantageous. Call today!
18/04/2024
Full time
IT Cyber Security Analyst & Team Leader - CISSP or CySA+ or MSc Information Security Weymouth, Dorset, or London, South East UK or Stoke on Trent, Staffordshire £50,000pa + Hybrid & Flexi-Working & Training & Certifications Available Weymouth, Dorset, or London, South East UK, or Staffordshire + Hybrid and Flexible Working as Standard The Client: Are a well-known High St and Online retailer who are seeking a Senior IT Cyber Security Analyst who specialises in Microsoft/Wintel Servers and Virtualisation supporting a UK wide infrastructure. Objective: You will Lead 2 x Cyber Security Analysts, giving support to the Head of Cyber Security in delivering the Information Security service to the global business. You will lead all Cyber Security Operations function and be the first point of contact for technical information security related matters. Role Responsibilities: You will Lead 2 x Cyber Security Analysts, giving support to the Head of Cyber Security Act as the first point of action or escalation for the identification of security incidents and their investigation. Be responsible for the managed Security Operations Centre (SOC), Network Monitoring and Managed Detection and Response services and associated vendor relationships. Offer mentoring, advice and guidance to those in your Team Be the subject matter expert for technical security related queries, providing the Security Architect, IT Service and Delivery teams and business stakeholders with authoritative advice and defined security requirements. Be responsible for the Security Education and Awareness scheme. Ensure Cyber Security campaigns are conducted, and improvements implemented and ensure colleague queries around policies and requirements are appropriately answered in a timely manner. Be responsible for the Vulnerability Management process. Act on vulnerability information and conduct Cyber Security risk assessments and work with suppliers, partners, and internal teams to ensure security vulnerabilities are identified, assessed, and remediated in good time. Key Requirements you will need: In depth knowledge of Information Security concepts and principles, including cloud security capabilities. Experience with configuring and utilising security tooling, including SIEM, EDR, vulnerability scanners, CASB, network scanning, DLP. Hands-on IT experience with proven expertise in a previous Information Security role. Vendor management experience. A relevant intermediate or advanced Information Security based qualification (eg CISSP, CySA+, MSc Information Security) Ability to critically analyse information and make decisions based on judgement, knowledge, and experience. Business Knowledge: Knowledge of Retail and eCommerce is of great advantage but is not essential. Working knowledge of the Information Security elements of Data Protection regulations (eg GDPR, The Data Protection Act 2018) is essential. Knowledge of the NIST Cyber Security Framework is of advantage. Awareness of regulations that affect Retail, such as PCI DSS, is of great advantage but experience of maintaining compliance is not essential. CISSP or CySA+ or MSc Information Security Certifications will be advantageous. Call today!
Request Technology - Craig Johnson
Chelmsford, Massachusetts
*Role is 100% onsite each week* *We are unable to sponsor for this permanent Full time onsite role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a Senior Financial Oracle Fusion Analyst. Candidate will work closely with all major application areas, primary focus being Financials to help with implementation and production support. The role requires application expertise in development efforts for new programs and process models and providing training where necessary and applicable. This is a hands-on role for a global implementation of the Oracle Fusion Cloud Application. Responsibilities: Provide daily support for Oracle production, enhancement projects and lean initiatives related to Fusion Cloud and Oracle EBS. Facilitate business and systems analysis discussions and translate findings into clearly defined Business Requirements Document and Functional Design Document. Work with the development team in reviewing the Technical Design, validating to ensure the development delivers to the design. Demonstrated project management and presentation skills. Participate in System integration testing and User Acceptance testing with the business users to ensure a high-quality delivery. Research, design, configure, test, document, and manage implementation of system changes. Develop validation test plans, user and system procedures and training materials for customizations, upgrades, and patches. Provide expertise for IT projects and Oracle implementation support; interface with all major business groups to implement business processes using Oracle. Provide technical resource support to users for various end user related tools. Makes process and systems improvement recommendations that assist the business in achieving its goals and objectives, leveraging best practices and professional experiences. Provide Cross Functional and Cross Location Project Management Support for Process Improvement Projects. Re-engineer existing business system processes to leverage the capabilities of Fusion Cloud and other signature applications. Develop and conduct training sessions for internal and field personnel on Fusion Cloud. Qualifications: Bachelor's Degree Business Degree required Minimum 5 years of experience working with Fusion Cloud and Oracle EBS R11i/R12 primarily in Financials, experience in other areas like SCM a plus. required Strong working knowledge of Finance Modules - Accounts Receivable, Accounts Payable, Fixed Assets, General Ledger, Cash Management, Subledger Accounting, Tax, Customer Data Management and Project Portfolio Management. Strong experience in Fusion Cloud implementations and production support. Experience in data upload using FBDI and ADFdi. Ability to design and configure solutions based on changing business needs including documenting requirements and creating functional design specifications. Experience in creating reports using OTBI and BI Publisher. Experience in Fusion Analytics a plus.
17/04/2024
Full time
*Role is 100% onsite each week* *We are unable to sponsor for this permanent Full time onsite role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a Senior Financial Oracle Fusion Analyst. Candidate will work closely with all major application areas, primary focus being Financials to help with implementation and production support. The role requires application expertise in development efforts for new programs and process models and providing training where necessary and applicable. This is a hands-on role for a global implementation of the Oracle Fusion Cloud Application. Responsibilities: Provide daily support for Oracle production, enhancement projects and lean initiatives related to Fusion Cloud and Oracle EBS. Facilitate business and systems analysis discussions and translate findings into clearly defined Business Requirements Document and Functional Design Document. Work with the development team in reviewing the Technical Design, validating to ensure the development delivers to the design. Demonstrated project management and presentation skills. Participate in System integration testing and User Acceptance testing with the business users to ensure a high-quality delivery. Research, design, configure, test, document, and manage implementation of system changes. Develop validation test plans, user and system procedures and training materials for customizations, upgrades, and patches. Provide expertise for IT projects and Oracle implementation support; interface with all major business groups to implement business processes using Oracle. Provide technical resource support to users for various end user related tools. Makes process and systems improvement recommendations that assist the business in achieving its goals and objectives, leveraging best practices and professional experiences. Provide Cross Functional and Cross Location Project Management Support for Process Improvement Projects. Re-engineer existing business system processes to leverage the capabilities of Fusion Cloud and other signature applications. Develop and conduct training sessions for internal and field personnel on Fusion Cloud. Qualifications: Bachelor's Degree Business Degree required Minimum 5 years of experience working with Fusion Cloud and Oracle EBS R11i/R12 primarily in Financials, experience in other areas like SCM a plus. required Strong working knowledge of Finance Modules - Accounts Receivable, Accounts Payable, Fixed Assets, General Ledger, Cash Management, Subledger Accounting, Tax, Customer Data Management and Project Portfolio Management. Strong experience in Fusion Cloud implementations and production support. Experience in data upload using FBDI and ADFdi. Ability to design and configure solutions based on changing business needs including documenting requirements and creating functional design specifications. Experience in creating reports using OTBI and BI Publisher. Experience in Fusion Analytics a plus.
My client is looking for an experienced Enterprise Business Architect with Sparx experience. Mission description Our department, Customers, Markets and System (CMS), supports the Belgian path to a carbon-neutral society by embracing the role of policy advisor and customer partner and by designing the system of the future in which the consumer is central. At the same time, CMS guarantees the safe operation of the electrical system by optimizing the use of the assets, improving our visibility and our understanding of the system, developing methods and tools for stability challenges, automating complex tasks and using production and flexibility tools to implement a new market design and a powerful price signal. This decarbonisation leads to multiple challenges: TSOs must ensure the on- and offshore system is designed and developed allowing for timely integration of renewables and storage, whilst ensuring secure system operations. A paradigm shift (from generation follows consumption to Demand follows intermittent generation) is needed from a supplier-centric market design, where flexibility is locked by suppliers to a consumer-centric improved market design unlocking flexibility. A Customer obsession mindset: We must get closer than ever to our customers to identify their deepest needs, co-shape the energy transition with them and anticipate the impact of their electrification on the grid and connect them faster. Affordability & cost-efficiency needs to be secured & Embedded in our core activities, to enable maximizing welfare, keeping the cost under control, while ensuring adequacy, secure system operations and timely network development. Via business architecture, we want to make sure that implementations realise the ambitions of the client. Business architecture gives the framework (capabilities, high level processes, business information concepts and model, product setup) for business analysts who will refine these building blocks (eg in user stories, details processes, information concepts (and models . All these artefacts are modeled in a central repository in Sparx Enterprise Architect. We are seeking a highly skilled Sparx Enterprise Architect Modeler to join our team. As a Sparx Enterprise Architect Modeler, you will be responsible for introducing, maintaining and keeping consistent these complex business architecture models and diagrams in Sparx Enterprise Architect software: Capability diagrams, containing a multi-level overview of capabilities, High level processes and modelling of information flows between the capabilities, Diagrams containing information concepts and models, Diagrams containing business and data product models, Required activities You will support and collaborate closely with (4) business architects located in the same team. The business architect (or other roles) will provide you with the necessary input (PowerPoint and/or Visio drawings) so you can implement these models in EA. You will monitor the architectural artefacts generated by the business analysts (+/- 35) in order to make sure that these business analysts outputs are consistent in the overall business architecture referential. Focus is on impacted business architecture artefacts (eg capability map, high level processes, information model). It's a key element of your job to manage our business architecture referential. All models and diagrams should be consistent at any moment, and in line with the business architecture metamodel we have put in place. You install the necessary means and processes to guarantee this consistency. You participate to modelling governance. eg you elaborated and defend improvement (and/or simplification) initiatives. You update the models and diagrams according to latest changes of the metamodel. You give ad hoc modelling and tooling support to business architects (and analysts if required). You are able to create high-quality reports and dashboards enabling quality monitoring of information in our referential. Stay up-to-date with industry best practices and emerging technologies. (Participate) to creation of training material on Enterprise Architect. Required profile Proven experience as a Sparx Enterprise Architect Modeler or similar role. Understanding of business architecture principles and methodologies. Proficiency in Sparx Enterprise Architect toolset: you are a real expert in the tool and are able to customize the tool if necessary (via Scripting etc). Excellent analytical and problem-solving skills. Ability to communicate effectively with technical and non-technical stakeholders. Strong attention to detail and organizational skills. Experience with modelling languages such as UML, BPMN, ArchiMate and architecture frameworks like TOGAF are considered a plus. Certification in Sparx Enterprise Architect is desirable. Location: Hybrid role 3 days per week remote with 2 days per week required onsite in Brussels, ideally candidates are already based in Belgium. Languages: Dutch, French and English
17/04/2024
Project-based
My client is looking for an experienced Enterprise Business Architect with Sparx experience. Mission description Our department, Customers, Markets and System (CMS), supports the Belgian path to a carbon-neutral society by embracing the role of policy advisor and customer partner and by designing the system of the future in which the consumer is central. At the same time, CMS guarantees the safe operation of the electrical system by optimizing the use of the assets, improving our visibility and our understanding of the system, developing methods and tools for stability challenges, automating complex tasks and using production and flexibility tools to implement a new market design and a powerful price signal. This decarbonisation leads to multiple challenges: TSOs must ensure the on- and offshore system is designed and developed allowing for timely integration of renewables and storage, whilst ensuring secure system operations. A paradigm shift (from generation follows consumption to Demand follows intermittent generation) is needed from a supplier-centric market design, where flexibility is locked by suppliers to a consumer-centric improved market design unlocking flexibility. A Customer obsession mindset: We must get closer than ever to our customers to identify their deepest needs, co-shape the energy transition with them and anticipate the impact of their electrification on the grid and connect them faster. Affordability & cost-efficiency needs to be secured & Embedded in our core activities, to enable maximizing welfare, keeping the cost under control, while ensuring adequacy, secure system operations and timely network development. Via business architecture, we want to make sure that implementations realise the ambitions of the client. Business architecture gives the framework (capabilities, high level processes, business information concepts and model, product setup) for business analysts who will refine these building blocks (eg in user stories, details processes, information concepts (and models . All these artefacts are modeled in a central repository in Sparx Enterprise Architect. We are seeking a highly skilled Sparx Enterprise Architect Modeler to join our team. As a Sparx Enterprise Architect Modeler, you will be responsible for introducing, maintaining and keeping consistent these complex business architecture models and diagrams in Sparx Enterprise Architect software: Capability diagrams, containing a multi-level overview of capabilities, High level processes and modelling of information flows between the capabilities, Diagrams containing information concepts and models, Diagrams containing business and data product models, Required activities You will support and collaborate closely with (4) business architects located in the same team. The business architect (or other roles) will provide you with the necessary input (PowerPoint and/or Visio drawings) so you can implement these models in EA. You will monitor the architectural artefacts generated by the business analysts (+/- 35) in order to make sure that these business analysts outputs are consistent in the overall business architecture referential. Focus is on impacted business architecture artefacts (eg capability map, high level processes, information model). It's a key element of your job to manage our business architecture referential. All models and diagrams should be consistent at any moment, and in line with the business architecture metamodel we have put in place. You install the necessary means and processes to guarantee this consistency. You participate to modelling governance. eg you elaborated and defend improvement (and/or simplification) initiatives. You update the models and diagrams according to latest changes of the metamodel. You give ad hoc modelling and tooling support to business architects (and analysts if required). You are able to create high-quality reports and dashboards enabling quality monitoring of information in our referential. Stay up-to-date with industry best practices and emerging technologies. (Participate) to creation of training material on Enterprise Architect. Required profile Proven experience as a Sparx Enterprise Architect Modeler or similar role. Understanding of business architecture principles and methodologies. Proficiency in Sparx Enterprise Architect toolset: you are a real expert in the tool and are able to customize the tool if necessary (via Scripting etc). Excellent analytical and problem-solving skills. Ability to communicate effectively with technical and non-technical stakeholders. Strong attention to detail and organizational skills. Experience with modelling languages such as UML, BPMN, ArchiMate and architecture frameworks like TOGAF are considered a plus. Certification in Sparx Enterprise Architect is desirable. Location: Hybrid role 3 days per week remote with 2 days per week required onsite in Brussels, ideally candidates are already based in Belgium. Languages: Dutch, French and English
Clinical Solutions Specialist. Job Summary: Our client a market leading global digital healthcare supplier require a Clinical Solutions Specialist to play a crucial role in connecting clinical and IT teams within healthcare organisations (NHS). Working closely with Clinical and Professional Services teams, this role facilitates successful customer implementation projects post-sale by applying clinical expertise, organisational knowledge, and change management skills. The position involves collaborating with clinical teams to understand workflows, define functional requirements, oversee configuration activities, and coordinate user testing. Additionally, the role contributes to refining clinical implementation methodology and requires some domestic and occasional international travel. Duties and Responsibilities: - Facilitate communication between clinical and IT teams through on-site visits, phone calls, web conferences, and email. - Execute project tasks including consulting on solutions, clinical workflow design and testing, and providing guidance on best practices. - Develop concise Clinical Design Documentation outlining workflows and recommendations for each clinical area. - Contribute to creating and maintaining process-related best practices, training materials, and documentation. - Identify clinical risks and assist in developing risk mitigation strategies. - Collaborate with Clinical Informatics Analyst to enhance existing workflows using digital solutions. - Offer implementation and post-implementation support. - Willingness to travel and work on-site at various healthcare facilities. - Engage with IT and clinical leadership and staff. - Perform other duties as assigned. Qualifications: - Preferred: Nursing degree or equivalent extensive clinical operations experience (Nursing, Radiologist etc) - Previous or current clinical or operational experience required. - Expertise in clinical workflows in major acute care hospital settings. - Credibility in the clinical environment. - Ability to translate clinical terminology and processes into layman's terms for non-clinical colleagues. - Excellent communication skills and ability to network with clinical peers and team members. - Capable of leading or participating in cross-functional teams. - Familiarity with acute care hospital information technologies preferred. - Knowledge of healthcare policies and regulations, such as NHS guidelines and information governance, preferred. - Familiarity with product management and software development life cycle preferred but not required. - Strong writing skills to document clinical analysis and recommendations clearly. This is an excellent opportunity to move into a full time digital career using your extensive clinical background. This is a remote role with some onsite work for meetings with clients 10%-20% of the time with very occasional longer periods, candidates require excellent communication skills and the ability to interact and direct senior healthcare clients. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
17/04/2024
Full time
Clinical Solutions Specialist. Job Summary: Our client a market leading global digital healthcare supplier require a Clinical Solutions Specialist to play a crucial role in connecting clinical and IT teams within healthcare organisations (NHS). Working closely with Clinical and Professional Services teams, this role facilitates successful customer implementation projects post-sale by applying clinical expertise, organisational knowledge, and change management skills. The position involves collaborating with clinical teams to understand workflows, define functional requirements, oversee configuration activities, and coordinate user testing. Additionally, the role contributes to refining clinical implementation methodology and requires some domestic and occasional international travel. Duties and Responsibilities: - Facilitate communication between clinical and IT teams through on-site visits, phone calls, web conferences, and email. - Execute project tasks including consulting on solutions, clinical workflow design and testing, and providing guidance on best practices. - Develop concise Clinical Design Documentation outlining workflows and recommendations for each clinical area. - Contribute to creating and maintaining process-related best practices, training materials, and documentation. - Identify clinical risks and assist in developing risk mitigation strategies. - Collaborate with Clinical Informatics Analyst to enhance existing workflows using digital solutions. - Offer implementation and post-implementation support. - Willingness to travel and work on-site at various healthcare facilities. - Engage with IT and clinical leadership and staff. - Perform other duties as assigned. Qualifications: - Preferred: Nursing degree or equivalent extensive clinical operations experience (Nursing, Radiologist etc) - Previous or current clinical or operational experience required. - Expertise in clinical workflows in major acute care hospital settings. - Credibility in the clinical environment. - Ability to translate clinical terminology and processes into layman's terms for non-clinical colleagues. - Excellent communication skills and ability to network with clinical peers and team members. - Capable of leading or participating in cross-functional teams. - Familiarity with acute care hospital information technologies preferred. - Knowledge of healthcare policies and regulations, such as NHS guidelines and information governance, preferred. - Familiarity with product management and software development life cycle preferred but not required. - Strong writing skills to document clinical analysis and recommendations clearly. This is an excellent opportunity to move into a full time digital career using your extensive clinical background. This is a remote role with some onsite work for meetings with clients 10%-20% of the time with very occasional longer periods, candidates require excellent communication skills and the ability to interact and direct senior healthcare clients. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Our partner is seeking an Architect service for Our partner Academy. As an Our partner Academy Architect, the service is responsible for the Architecture of the Learning Management System (LMS) in SAP SuccessFactors, in terms of maintenance and processes. Together with Our partner Academy Designers and The Training Center, the service guides the team in how to configure the training paths to be deployed in the LMS, tests this configuration in the test environment, provides guidance for the use of (new) features, and helps integrate the new training paths into the LMS according to defined guidelines. The service will also closely work together with the Business Analysts and the external supplier for the resolution of technical configuration design and user issues related to the learning journeys uploaded in the LMS. The service will include: - Working together with Our partner Academy Designers & Training Center to work out and test the LMS configurations for new training paths, providing guidance and advice on potential (new - unused) LMS features. Testing these configurations and keeping them as simple as possible. - Working out new and simpler LMS configurations for complex training paths and liaising with the reporting specialist to ensure the new configurations fit the reporting requirements. - Supporting Our partner Academy Training Center with the resolution of technical user issues in the LMS. If unable to resolve the issue, transferring the issue to Level 3 support via a Jira-ticket. Following up on the Jira-tickets and communicating the solutions within Our partner Academy. - Based on the above activities, creating and updating documentation (Work Instructions and Quick Reference Guides). - Liaising with all stakeholders (Designers, Training Center, colleague-Architects) within Our partner Academy to transfer knowledge about new and yet unused LMS features that might be of value. - Focus on user experience and simplification. Must-have requirements: - Fluent in Dutch, French, and English. Teamwork with businesses or external partners and can easily build relationships of trust with them. - More than 7 years of experience in configuring and using the LMS SAP SuccessFactors as a Configuration Consultant (knowledge of Items, Curriculum, Programs, Assignment Profiles, Exams, and the logic behind it). - Preferably certified in LMS SAP SuccessFactors (Learning). - Passionate analyst; the satisfaction of internal customers is essential. Additional requirements: - An eye for good documentation and can write and explain (train) qualitative guidelines and instructions. - Dare to challenge the business requirements with the goal to create simplification in the LMS. - Are organized and manage your priorities effectively. Additional info: - Start date: beginning of April 2024 - End date: 31/12/2024 - Work location: Center of Brussels & Schaerbeek (remote work possible) - Work regime: full-time
17/04/2024
Project-based
Our partner is seeking an Architect service for Our partner Academy. As an Our partner Academy Architect, the service is responsible for the Architecture of the Learning Management System (LMS) in SAP SuccessFactors, in terms of maintenance and processes. Together with Our partner Academy Designers and The Training Center, the service guides the team in how to configure the training paths to be deployed in the LMS, tests this configuration in the test environment, provides guidance for the use of (new) features, and helps integrate the new training paths into the LMS according to defined guidelines. The service will also closely work together with the Business Analysts and the external supplier for the resolution of technical configuration design and user issues related to the learning journeys uploaded in the LMS. The service will include: - Working together with Our partner Academy Designers & Training Center to work out and test the LMS configurations for new training paths, providing guidance and advice on potential (new - unused) LMS features. Testing these configurations and keeping them as simple as possible. - Working out new and simpler LMS configurations for complex training paths and liaising with the reporting specialist to ensure the new configurations fit the reporting requirements. - Supporting Our partner Academy Training Center with the resolution of technical user issues in the LMS. If unable to resolve the issue, transferring the issue to Level 3 support via a Jira-ticket. Following up on the Jira-tickets and communicating the solutions within Our partner Academy. - Based on the above activities, creating and updating documentation (Work Instructions and Quick Reference Guides). - Liaising with all stakeholders (Designers, Training Center, colleague-Architects) within Our partner Academy to transfer knowledge about new and yet unused LMS features that might be of value. - Focus on user experience and simplification. Must-have requirements: - Fluent in Dutch, French, and English. Teamwork with businesses or external partners and can easily build relationships of trust with them. - More than 7 years of experience in configuring and using the LMS SAP SuccessFactors as a Configuration Consultant (knowledge of Items, Curriculum, Programs, Assignment Profiles, Exams, and the logic behind it). - Preferably certified in LMS SAP SuccessFactors (Learning). - Passionate analyst; the satisfaction of internal customers is essential. Additional requirements: - An eye for good documentation and can write and explain (train) qualitative guidelines and instructions. - Dare to challenge the business requirements with the goal to create simplification in the LMS. - Are organized and manage your priorities effectively. Additional info: - Start date: beginning of April 2024 - End date: 31/12/2024 - Work location: Center of Brussels & Schaerbeek (remote work possible) - Work regime: full-time
*We are unable to sponsor as this is a permanent Full time role* *Onsite 5 days a week* A prestigious company is looking for a Sr. Oracle Fusion Business Analyst - Financials. This role is 70% functional and 30% technical. The BA will focus on configuration, implementation, and support of Oracle EBS R11i/R12 while focusing primarily on financial modules such as AR, AP, FA, GL, CM, etc. This person will upload data using FBDI and ADFdi. Responsibilities: Provide daily support for Oracle production, enhancement projects and lean initiatives related to Fusion Cloud and Oracle EBS. Facilitate business and systems analysis discussions and translate findings into clearly defined Business Requirements Document and Functional Design Document. Work with the development team in reviewing the Technical Design, validating to ensure the development delivers to the design. Demonstrated project management and presentation skills. Participate in System integration testing and User Acceptance testing with the business users to ensure a high-quality delivery. Research, design, configure, test, document, and manage implementation of system changes. Develop validation test plans, user and system procedures and training materials for customizations, upgrades, and patches. Provide expertise for IT projects and Oracle implementation support across the company; interface with all major business groups to implement business processes using Oracle. Provide technical resource support to users for various end user related tools. Makes process and systems improvement recommendations that assist the business in achieving its goals and objectives, leveraging best practices and professional experiences. Provide Cross Functional and Cross Location Project Management Support for Process Improvement Projects. Re-engineer existing business system processes to leverage the capabilities of Fusion Cloud and other signature applications. Develop and conduct training sessions for internal and field personnel on Fusion Cloud. Qualifications: Bachelor's Degree Business Degree required Minimum 5 years of experience working with Fusion Cloud and Oracle EBS R11i/R12 primarily in Financials, experience in other areas like SCM a plus. required Strong working knowledge of Finance Modules - Accounts Receivable, Accounts Payable, Fixed Assets, General Ledger, Cash Management, Subledger Accounting, Tax, Customer Data Management and Project Portfolio Management. Strong experience in Fusion Cloud implementations and production support. Experience in data upload using FBDI and ADFdi. Ability to design and configure solutions based on changing business needs including documenting requirements and creating functional design specifications. Experience in creating reports using OTBI and BI Publisher. Experience in Fusion Analytics a plus.
16/04/2024
Full time
*We are unable to sponsor as this is a permanent Full time role* *Onsite 5 days a week* A prestigious company is looking for a Sr. Oracle Fusion Business Analyst - Financials. This role is 70% functional and 30% technical. The BA will focus on configuration, implementation, and support of Oracle EBS R11i/R12 while focusing primarily on financial modules such as AR, AP, FA, GL, CM, etc. This person will upload data using FBDI and ADFdi. Responsibilities: Provide daily support for Oracle production, enhancement projects and lean initiatives related to Fusion Cloud and Oracle EBS. Facilitate business and systems analysis discussions and translate findings into clearly defined Business Requirements Document and Functional Design Document. Work with the development team in reviewing the Technical Design, validating to ensure the development delivers to the design. Demonstrated project management and presentation skills. Participate in System integration testing and User Acceptance testing with the business users to ensure a high-quality delivery. Research, design, configure, test, document, and manage implementation of system changes. Develop validation test plans, user and system procedures and training materials for customizations, upgrades, and patches. Provide expertise for IT projects and Oracle implementation support across the company; interface with all major business groups to implement business processes using Oracle. Provide technical resource support to users for various end user related tools. Makes process and systems improvement recommendations that assist the business in achieving its goals and objectives, leveraging best practices and professional experiences. Provide Cross Functional and Cross Location Project Management Support for Process Improvement Projects. Re-engineer existing business system processes to leverage the capabilities of Fusion Cloud and other signature applications. Develop and conduct training sessions for internal and field personnel on Fusion Cloud. Qualifications: Bachelor's Degree Business Degree required Minimum 5 years of experience working with Fusion Cloud and Oracle EBS R11i/R12 primarily in Financials, experience in other areas like SCM a plus. required Strong working knowledge of Finance Modules - Accounts Receivable, Accounts Payable, Fixed Assets, General Ledger, Cash Management, Subledger Accounting, Tax, Customer Data Management and Project Portfolio Management. Strong experience in Fusion Cloud implementations and production support. Experience in data upload using FBDI and ADFdi. Ability to design and configure solutions based on changing business needs including documenting requirements and creating functional design specifications. Experience in creating reports using OTBI and BI Publisher. Experience in Fusion Analytics a plus.
Senior Business Analyst - Oracle EBS and Fusion Cloud Salary: Open +Bonus Location: Chelmsford, MA On-site: 5 days/week *We are unable to provide sponsorship for this role* Qualifications Bachelor's Degree 5 years+ of experience working with Fusion Cloud and Oracle EBS R11i/R12 primarily in Financials, experience in other areas like SCM a plus. Required Strong working knowledge of Finance Modules - Accounts Receivable, Accounts Payable, Fixed Assets, General Ledger, Cash Management, Subledger Accounting, Tax, Customer Data Management and Project Portfolio Management. Strong experience in Fusion Cloud implementations and production support. Experience in data upload using FBDI and ADFdi. Experience in creating reports using OTBI and BI Publisher. Responsibilities Provide daily support for Oracle production, enhancement projects and lean initiatives related to Fusion Cloud and Oracle EBS. Facilitate business and systems analysis discussions and translate findings into clearly defined Business Requirements Document and Functional Design Document. Work with the development team in reviewing Technical Design, validating to ensure the development delivers to the design. Demonstrated project management and presentation skills. Participate in System integration testing and User Acceptance testing with the business users to ensure a high-quality delivery. Research, design, configure, test, document, and manage implementation of system changes. Develop validation test plans, user and system procedures and training materials for customizations, upgrades, and patches.
16/04/2024
Full time
Senior Business Analyst - Oracle EBS and Fusion Cloud Salary: Open +Bonus Location: Chelmsford, MA On-site: 5 days/week *We are unable to provide sponsorship for this role* Qualifications Bachelor's Degree 5 years+ of experience working with Fusion Cloud and Oracle EBS R11i/R12 primarily in Financials, experience in other areas like SCM a plus. Required Strong working knowledge of Finance Modules - Accounts Receivable, Accounts Payable, Fixed Assets, General Ledger, Cash Management, Subledger Accounting, Tax, Customer Data Management and Project Portfolio Management. Strong experience in Fusion Cloud implementations and production support. Experience in data upload using FBDI and ADFdi. Experience in creating reports using OTBI and BI Publisher. Responsibilities Provide daily support for Oracle production, enhancement projects and lean initiatives related to Fusion Cloud and Oracle EBS. Facilitate business and systems analysis discussions and translate findings into clearly defined Business Requirements Document and Functional Design Document. Work with the development team in reviewing Technical Design, validating to ensure the development delivers to the design. Demonstrated project management and presentation skills. Participate in System integration testing and User Acceptance testing with the business users to ensure a high-quality delivery. Research, design, configure, test, document, and manage implementation of system changes. Develop validation test plans, user and system procedures and training materials for customizations, upgrades, and patches.
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Microsoft M365 SharePoint and Teams Administrator. Candidate will be responsible for the administration, support, build, implementation, and troubleshooting of both our SharePoint 2019 On-Premises infrastructure as well as oversight of all Microsoft 365 collaboration application (SharePoint Online, Power Platform, Teams) solutions, with a strong focus on standard operating procedures, communication, and security. This position is responsible for system solutions through integration of business, functional, and technical IT process methodology. This individual must be able to take high level direction and formulate plans to achieve business goals and align to both company and Microsoft best practices. Plays a key role in the application development life cycle, including analysis, design, configuration and low coding, unit testing, debugging, and documentation. SharePoint solution enhancements are typically focused on the day-to-day business processes supporting legal and administrative staff. Job duties may include, but are not limited to research, evaluation, and recommendations of enabling technologies. Job responsibilities also include providing production support activities during non-business hours. Responsibilities: SharePoint 2019 On-Premise Farm Management, including assisting in the installation, configuration, upgrade, and maintenance of all existing SharePoint farms. Builds out solutions using proper SDLC procedures, starting within a User Acceptance environment, proving out the solution, and then promoting to Production. Monthly patching, daily monitoring, security compliance, and tier 3 support for tickets. Monitors application and environment performance, troubleshoots issues, and assists in optimizing SharePoint application resources. Plans, documents, and implements disaster recovery testing annually. Leverages migration tools and Powershell to promote solution-ready content up to Production and refreshes Production content down to lower level environments. Helps assist and support the migration of SharePoint environments from on-premise to M365 cloud-based tenant as well as other SaaS applications. Works closely with site owners and stakeholders to facilitate any transition of content and solutions, ensuring minimal disruption to business operations. Works with knowledge services, site owners, and business analysts to understand requirements and contribute to developing functional and technical requirements as well as implementation plans. Ensuring sufficient storage space by performing clean-ups and archiving data and logs. Reviewing usage and activity reports and making adjustments to ensure optimized user-experiences. Contributes to the development and upkeep of training materials and documentation. Identifies opportunities for process efficiencies through automated workflows & updated operating procedures and runbooks. Handles rotational on-call responsibilities for proper escalation of priority incidents and maintains ownership until either resolved or effectively transitioned to the correct technical owner. Develops and maintain application security, design, and documentation according to legal compliance requirements. Maintains up-to-date awareness of current and future directions of business industry and associated technologies. Ability to solicit input from internal and external sources, including the ability to investigate, weigh best practices, and analyzes input and use sound judgment. Provides manager with supporting information and recommendation for key decisions and demonstrates keen judgment in knowing when to escalate for approval. Follows all change management, and all required procedures, per documented Firm and IT policies and procedures. Involved in anticipating problem troubleshooting scenarios and analysing ways in which to avoid the problem completely or greatly mitigate its risk. Qualifications: Strong knowledge of and experience with SharePoint 2019 On-Premise using the Classic Framework. Strong knowledge of Microsoft 365 with specific concentration on SharePoint Online, Microsoft Power Platform, and Microsoft Teams along with other collaboration apps such as Sway, Planner, Stream, and Viva Knowledge of Powershell and SharePoint Management Shell a plus. Ability to participate in all aspects of application SDLC including Agile methodologies with expertise in using Azure Dev Ops and Jira Experience with SharePoint migration and reporting tools such as Sharegate and SharePoint Essentials Toolkit Must participate in daily team scrums and code reviews Must understand Microsoft SQL Server Technologies: Microsoft Visual Studio Code Atlassian Jira Azure DevOps Rest API services JQuery, JavaScript, HTML5, CSS3 React PowerApps
16/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Microsoft M365 SharePoint and Teams Administrator. Candidate will be responsible for the administration, support, build, implementation, and troubleshooting of both our SharePoint 2019 On-Premises infrastructure as well as oversight of all Microsoft 365 collaboration application (SharePoint Online, Power Platform, Teams) solutions, with a strong focus on standard operating procedures, communication, and security. This position is responsible for system solutions through integration of business, functional, and technical IT process methodology. This individual must be able to take high level direction and formulate plans to achieve business goals and align to both company and Microsoft best practices. Plays a key role in the application development life cycle, including analysis, design, configuration and low coding, unit testing, debugging, and documentation. SharePoint solution enhancements are typically focused on the day-to-day business processes supporting legal and administrative staff. Job duties may include, but are not limited to research, evaluation, and recommendations of enabling technologies. Job responsibilities also include providing production support activities during non-business hours. Responsibilities: SharePoint 2019 On-Premise Farm Management, including assisting in the installation, configuration, upgrade, and maintenance of all existing SharePoint farms. Builds out solutions using proper SDLC procedures, starting within a User Acceptance environment, proving out the solution, and then promoting to Production. Monthly patching, daily monitoring, security compliance, and tier 3 support for tickets. Monitors application and environment performance, troubleshoots issues, and assists in optimizing SharePoint application resources. Plans, documents, and implements disaster recovery testing annually. Leverages migration tools and Powershell to promote solution-ready content up to Production and refreshes Production content down to lower level environments. Helps assist and support the migration of SharePoint environments from on-premise to M365 cloud-based tenant as well as other SaaS applications. Works closely with site owners and stakeholders to facilitate any transition of content and solutions, ensuring minimal disruption to business operations. Works with knowledge services, site owners, and business analysts to understand requirements and contribute to developing functional and technical requirements as well as implementation plans. Ensuring sufficient storage space by performing clean-ups and archiving data and logs. Reviewing usage and activity reports and making adjustments to ensure optimized user-experiences. Contributes to the development and upkeep of training materials and documentation. Identifies opportunities for process efficiencies through automated workflows & updated operating procedures and runbooks. Handles rotational on-call responsibilities for proper escalation of priority incidents and maintains ownership until either resolved or effectively transitioned to the correct technical owner. Develops and maintain application security, design, and documentation according to legal compliance requirements. Maintains up-to-date awareness of current and future directions of business industry and associated technologies. Ability to solicit input from internal and external sources, including the ability to investigate, weigh best practices, and analyzes input and use sound judgment. Provides manager with supporting information and recommendation for key decisions and demonstrates keen judgment in knowing when to escalate for approval. Follows all change management, and all required procedures, per documented Firm and IT policies and procedures. Involved in anticipating problem troubleshooting scenarios and analysing ways in which to avoid the problem completely or greatly mitigate its risk. Qualifications: Strong knowledge of and experience with SharePoint 2019 On-Premise using the Classic Framework. Strong knowledge of Microsoft 365 with specific concentration on SharePoint Online, Microsoft Power Platform, and Microsoft Teams along with other collaboration apps such as Sway, Planner, Stream, and Viva Knowledge of Powershell and SharePoint Management Shell a plus. Ability to participate in all aspects of application SDLC including Agile methodologies with expertise in using Azure Dev Ops and Jira Experience with SharePoint migration and reporting tools such as Sharegate and SharePoint Essentials Toolkit Must participate in daily team scrums and code reviews Must understand Microsoft SQL Server Technologies: Microsoft Visual Studio Code Atlassian Jira Azure DevOps Rest API services JQuery, JavaScript, HTML5, CSS3 React PowerApps
Junior Desktop Analyst Onsite in Telford Permanent £15,000 PAYE We are actively looking to secure a Junior Desktop Analyst to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively. Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. Job Purpose/The Role: Role Description: The role will be a junior technical Support Engineer within the Account Production Services (APS) team, working on the Capgemini HMRC Account. Developing technical skills and working as part of a team in Telford to fault find and resolve technical issues that end users maybe experiencing. Supporting Windows 10, Windows 11, MacOS and O365 whilst developing knowledge to support non-standard applications. Full training will be provided and once completed and you have developed within the role, you may be asked to travel to another Capgemini site to assist with supporting activities. Expenses will be provided. Day-to-day Tasks: Provide Desktop Support within Capgemini. * Fault identification and resolution of incidents/requests within contracted SLA targets * Mobile solution support (Mobile Phones and Laptops) * Software and hardware installation * PC Configuration * Building Laptops & MacBooks * Assisting with Stores tasks when required * Creating and maintaining support documentation * When trained you will be expected to work on the Tech Table or Virtual Tech Table assisting end users with technical issues Technologies you will learn: * Windows 10, Windows 11 and MacOS * Microsoft Office 2016 O365 * Hardware - Desktops, Laptops, Tablets, Mobile Phones and Printers * Cisco AnyConnect VPN, SCCM, Active Directory, * Various software products, applications, and services * WiFi Access Points and basic networking principles * Meeting room technology Technical Skills Required: Mandatory Skills: * Knowledge of Windows 10 and or Windows 11 * Knowledge of Microsoft Office products (Outlook, Excel, Word, Powerpoint, MS Teams and OneDrive * Knowledge of Apple devices (MacBooks, iPads and MacOS) * Hardware Familiarity (Desktop, Laptop, Printers) Beneficial (but not necessary) skills to have: * Knowledge of ServiceNow Management tools * Knowledge of Mobility Solutions * Knowledge of the Microsoft Power Platform * Previous experience in PC Hardware/Software support * Active Directory * Understanding of basic networking principles * MCSE Certification Your Skills: * Excellent Communication skills (verbal and written) * Customer service * Time Management * Organisation * Willingness and desire to learn and develop * Trustworthy * Interest in computers Desirable Skills: * Able to perform under pressure and meet tight deadlines * Analytical and methodical approach to problem solving * Must be self-driven and have the ability to use initiative and tenacity to resolve issues * Able to work with minimum supervision * Team player who can work with other Capgemini teams to provide a service to the client with an agreed SLA Benefits Include: Contributory pension scheme Employee Assistance Program Medical and Dental cover 22 days holiday + bank holidays Maternity Pay/Shared Parental leave and paternity leave Sick pay Suitable Candidates should submit CVs in the first instance. Project Description: Provide technical support to our customers and projects in relation to APS Services on the Capgemini HMRC Account. This role is an excellent opportunity to get started with a career withing Capgemini. There is fantastic opportunity for grown within the business. No prior experience is required, just a willingness to learn and developer and interest in computers.
16/04/2024
Full time
Junior Desktop Analyst Onsite in Telford Permanent £15,000 PAYE We are actively looking to secure a Junior Desktop Analyst to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively. Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. Job Purpose/The Role: Role Description: The role will be a junior technical Support Engineer within the Account Production Services (APS) team, working on the Capgemini HMRC Account. Developing technical skills and working as part of a team in Telford to fault find and resolve technical issues that end users maybe experiencing. Supporting Windows 10, Windows 11, MacOS and O365 whilst developing knowledge to support non-standard applications. Full training will be provided and once completed and you have developed within the role, you may be asked to travel to another Capgemini site to assist with supporting activities. Expenses will be provided. Day-to-day Tasks: Provide Desktop Support within Capgemini. * Fault identification and resolution of incidents/requests within contracted SLA targets * Mobile solution support (Mobile Phones and Laptops) * Software and hardware installation * PC Configuration * Building Laptops & MacBooks * Assisting with Stores tasks when required * Creating and maintaining support documentation * When trained you will be expected to work on the Tech Table or Virtual Tech Table assisting end users with technical issues Technologies you will learn: * Windows 10, Windows 11 and MacOS * Microsoft Office 2016 O365 * Hardware - Desktops, Laptops, Tablets, Mobile Phones and Printers * Cisco AnyConnect VPN, SCCM, Active Directory, * Various software products, applications, and services * WiFi Access Points and basic networking principles * Meeting room technology Technical Skills Required: Mandatory Skills: * Knowledge of Windows 10 and or Windows 11 * Knowledge of Microsoft Office products (Outlook, Excel, Word, Powerpoint, MS Teams and OneDrive * Knowledge of Apple devices (MacBooks, iPads and MacOS) * Hardware Familiarity (Desktop, Laptop, Printers) Beneficial (but not necessary) skills to have: * Knowledge of ServiceNow Management tools * Knowledge of Mobility Solutions * Knowledge of the Microsoft Power Platform * Previous experience in PC Hardware/Software support * Active Directory * Understanding of basic networking principles * MCSE Certification Your Skills: * Excellent Communication skills (verbal and written) * Customer service * Time Management * Organisation * Willingness and desire to learn and develop * Trustworthy * Interest in computers Desirable Skills: * Able to perform under pressure and meet tight deadlines * Analytical and methodical approach to problem solving * Must be self-driven and have the ability to use initiative and tenacity to resolve issues * Able to work with minimum supervision * Team player who can work with other Capgemini teams to provide a service to the client with an agreed SLA Benefits Include: Contributory pension scheme Employee Assistance Program Medical and Dental cover 22 days holiday + bank holidays Maternity Pay/Shared Parental leave and paternity leave Sick pay Suitable Candidates should submit CVs in the first instance. Project Description: Provide technical support to our customers and projects in relation to APS Services on the Capgemini HMRC Account. This role is an excellent opportunity to get started with a career withing Capgemini. There is fantastic opportunity for grown within the business. No prior experience is required, just a willingness to learn and developer and interest in computers.
Network IT Recruitment
Leamington Spa, Warwickshire
A Graduate Document Configuration Analyst is sought after by a market leading software provider that supports their clients within the professional services market. As a Graduate Document Configuration Analyst your role will vary from, preparing questionnaire templates, closely checking all logic throughout documents, marking up documents with logical expressions, merging documents, ensuring documents are formatted and styled correctly and acting as a link between client and your internal team. The ideal Graduate Document Configuration Analyst will have: English A Level - Grade A A 1st/2:1 Degree in either History/English or another subject which was essay based A strong attention to detail A passion for words and reading Excellent communication skills A good understanding of Microsoft Office ie Word and Excel This is an opportunity to start your career as a Graduate Document Configuration Analyst in a well-recognised organisation. Training and development will be provided, meaning prospects are excellent. This role is Hybrid and is based in Leamington Spa This position of Graduate Document Analyst offers a staring salary of £22,000 - £24,500 and full Company benefits. Apply now for an immediate interview.
16/04/2024
Full time
A Graduate Document Configuration Analyst is sought after by a market leading software provider that supports their clients within the professional services market. As a Graduate Document Configuration Analyst your role will vary from, preparing questionnaire templates, closely checking all logic throughout documents, marking up documents with logical expressions, merging documents, ensuring documents are formatted and styled correctly and acting as a link between client and your internal team. The ideal Graduate Document Configuration Analyst will have: English A Level - Grade A A 1st/2:1 Degree in either History/English or another subject which was essay based A strong attention to detail A passion for words and reading Excellent communication skills A good understanding of Microsoft Office ie Word and Excel This is an opportunity to start your career as a Graduate Document Configuration Analyst in a well-recognised organisation. Training and development will be provided, meaning prospects are excellent. This role is Hybrid and is based in Leamington Spa This position of Graduate Document Analyst offers a staring salary of £22,000 - £24,500 and full Company benefits. Apply now for an immediate interview.
Technical Training Manager (Digital Forensics) Sanderson are currently recruiting for a Technical Training Manager for one of our leading clients, as the Technical Training Manager in digital forensics, you'll lead the training and development efforts for our clients internal digital forensic staff. Your role involves conducting both in-person and online training sessions to ensure proficiency across all activities within our clients Mobile Device and Computing Laboratories. Job Details: Type: Full-time, Permanent Salary: £38,000.00-£47,000.00 per year Schedule: Monday to Friday - Office Based Location: Stoke-on-Trent, Staffordshire Primary Duties: Developing Competency: Facilitate the development and support of new and existing technicians into proficient report writing analysts/specialists. Tool Proficiency: Ensure all technical staff are proficient in utilising tools such as Cellebrite, Axiom, XRY, and more, crucial to their roles. Career Progression: Assist in advancing analysts and specialists into roles as consultants and beyond, fostering career growth within the digital forensics industry. Staff Diversification: Promote the expansion of staff abilities in alignment with business innovations and commercial developments. Training Plans and Materials: Create and maintain individualised training plans and materials, utilising various media formats tailored to business needs. Standard Operating Procedures (SOPs): Collaborate with the Digital Forensics Services Manager to ensure SOPs are appropriate and adhered to, identifying and implementing necessary amendments. Staff Retention: Oversee training actions in response to non-conformity issues, ensuring staff retention and competence. External Training Services: Assist in the commercialisation of training services, including delivering external training packages. Resource Planning: Balance and schedule training requirements considering commercial constraints and business needs. Non-Technical Training: Provide training on non-technical elements as per customer/stakeholder requirements, including standards adherence and court attendance. Qualifications and Experience: Degree in Digital Forensics or equivalent experience. Strong digital forensics knowledge with the ability to convey complex ideas effectively. Ability to work within prescribed processes and implement continuous improvement. Join us in shaping the future of digital forensics training and development! Apply today to make a meaningful impact in this dynamic field.
16/04/2024
Full time
Technical Training Manager (Digital Forensics) Sanderson are currently recruiting for a Technical Training Manager for one of our leading clients, as the Technical Training Manager in digital forensics, you'll lead the training and development efforts for our clients internal digital forensic staff. Your role involves conducting both in-person and online training sessions to ensure proficiency across all activities within our clients Mobile Device and Computing Laboratories. Job Details: Type: Full-time, Permanent Salary: £38,000.00-£47,000.00 per year Schedule: Monday to Friday - Office Based Location: Stoke-on-Trent, Staffordshire Primary Duties: Developing Competency: Facilitate the development and support of new and existing technicians into proficient report writing analysts/specialists. Tool Proficiency: Ensure all technical staff are proficient in utilising tools such as Cellebrite, Axiom, XRY, and more, crucial to their roles. Career Progression: Assist in advancing analysts and specialists into roles as consultants and beyond, fostering career growth within the digital forensics industry. Staff Diversification: Promote the expansion of staff abilities in alignment with business innovations and commercial developments. Training Plans and Materials: Create and maintain individualised training plans and materials, utilising various media formats tailored to business needs. Standard Operating Procedures (SOPs): Collaborate with the Digital Forensics Services Manager to ensure SOPs are appropriate and adhered to, identifying and implementing necessary amendments. Staff Retention: Oversee training actions in response to non-conformity issues, ensuring staff retention and competence. External Training Services: Assist in the commercialisation of training services, including delivering external training packages. Resource Planning: Balance and schedule training requirements considering commercial constraints and business needs. Non-Technical Training: Provide training on non-technical elements as per customer/stakeholder requirements, including standards adherence and court attendance. Qualifications and Experience: Degree in Digital Forensics or equivalent experience. Strong digital forensics knowledge with the ability to convey complex ideas effectively. Ability to work within prescribed processes and implement continuous improvement. Join us in shaping the future of digital forensics training and development! Apply today to make a meaningful impact in this dynamic field.
Software Support Analyst Hampshire based company; commutable from Southampton, Fareham, Winchester Salary DOE - Up to £30k Are you a tech enthusiast with a passion for ERP software and a desire to grow professionally? Join our client as a Software Support Analyst/Application Support Analyst and embark on a rewarding career. This role is due to organic growth, the company specialize in ERP software and commercial business management solutions. In this role you will receive comprehensive training across the company ERP software, ensuring customers are utilising the software to the best of their potential and troubleshooting/fixing technical issues where possible. Due to the nature of the role, you will liaise with those across the business, including the software development team. Requirements: Experience in a software support/application support role SQL knowledge Knowledge of ERP systems (SAP, Epicor, NetSuite etc) Strong communicator/customer service focused Understanding of SQL/SQL databases Desirable Skills Understanding of systems relating to Sales, Purchasing, Manufacturing, Bookkeeping or Stock. Experience working in a support desk environment. If you're eager to immerse yourself in the world of ERP and SQL, all while advancing having the opportunity to advance your career (potential to move into consultancy roles or other areas) this may be the role for you! This is a fully office-based position, therefore, applicants must live within a commute remit, such as Southampton, Fareham, Portsmouth, Winchester. Please apply to this advert or email your CV to (see below) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
16/04/2024
Full time
Software Support Analyst Hampshire based company; commutable from Southampton, Fareham, Winchester Salary DOE - Up to £30k Are you a tech enthusiast with a passion for ERP software and a desire to grow professionally? Join our client as a Software Support Analyst/Application Support Analyst and embark on a rewarding career. This role is due to organic growth, the company specialize in ERP software and commercial business management solutions. In this role you will receive comprehensive training across the company ERP software, ensuring customers are utilising the software to the best of their potential and troubleshooting/fixing technical issues where possible. Due to the nature of the role, you will liaise with those across the business, including the software development team. Requirements: Experience in a software support/application support role SQL knowledge Knowledge of ERP systems (SAP, Epicor, NetSuite etc) Strong communicator/customer service focused Understanding of SQL/SQL databases Desirable Skills Understanding of systems relating to Sales, Purchasing, Manufacturing, Bookkeeping or Stock. Experience working in a support desk environment. If you're eager to immerse yourself in the world of ERP and SQL, all while advancing having the opportunity to advance your career (potential to move into consultancy roles or other areas) this may be the role for you! This is a fully office-based position, therefore, applicants must live within a commute remit, such as Southampton, Fareham, Portsmouth, Winchester. Please apply to this advert or email your CV to (see below) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Request Technology - Craig Johnson
Chicago, Illinois
*Position is bonus eligible* Prestigious Financial Company is currently seeking an Information Data Governance and Protection Analyst. Candidate will be responsible for supporting the development and implementation of the information governance, data protection, and privacy program. This includes supporting the development of strategies, policies, procedures, and controls related to the governance and protection of information throughout its life cycle. In addition, the role will work with stakeholders to define the information governance, data protection, and privacy requirements; will facilitate compliance with the identified requirements to control risk; will represent the program to internal and external stakeholders; and will support the development and implementation of training and awareness programs. This role will focus on compliance with applicable regulatory and legal rules and requirements (ie SEC-Regulation SCI, CFTC-System Safeguards, etc.) as they relate to information including support of regulatory exam and Internal Audit remediation planning, tracking, and mitigation. Responsibilities: Work with appropriate stakeholders and across the organization to create a culture that manages information as an enterprise asset Implementation of the information governance, data protection, and privacy program including the development of policies, procedures, and job aids Identification, implementation, and use of technologies to support program objectives and classification standards Execution of controls and risk assessments (eg, third-party risk, privacy, data protection) Responsible in performing the privacy impact assessment on data incidents and working with relevant stakeholders like Security Services and Legal to help closing the incident. Creation and execution of strategies to identify information across the organization and throughout its life cycle Preparation of program for regulatory and internal audits/examinations and timely remediation of any findings Use of technology/tools to track projects, manage deliverables and create reporting that support the program and its objectives Support of compliance assessments for information governance, data protection, and privacy including development of controls to measure risk Development and maintenance of the organization's Records and Information Management (RIM) program, ensuring information across all media and formats is properly retained and disposed including remediation of Legacy information Ensure retention, disposition, protection, and classification are addressed in new applications, platforms, and systems Collaborate with internal and external stakeholders to implement information governance, data protection, and privacy policies and requirements Support and develop training and awareness programs for information governance, data protection, and privacy. Identify trends in privacy and regulatory requirements, compliance enforcement, and action the necessary changes in the program. Qualifications: Strong interest in understanding and solving data challenges with experience in information governance, data protection, and privacy policy Knowledge of and work experience with enterprise systems, networks, databases, and other technical domains Strong attention to detail, customer orientation, communication, and presentation skills including the ability to listen and quickly translate business needs into solutions and build effective working relationships Strong experience in building the capabilities for auto data classification, data security and data protection. Experience with classification standard definitions and settings Experience with Privacy requirements and work with personal information and its protection Strong strategic thinking, problem solving, and analytic skills Utilize metrics as means to improve performance Ability to adapt to change in emerging environments and work across multiple areas Experience in developing policies and procedures Experience in project management, project execution, and managing multiple priorities in a timeline driven environment Experience working in a highly regulated environment including an understanding of audit and compliance requirements Office 365 (Word, Excel, PowerPoint) Experience with systems supporting Compliance, Risk, Audit, Privacy, and Management such as ServiceNow, Archer, etc. Project/Program Management Business Intelligence tool experience Bachelor's degree or higher in information management, information systems, law, computer science or BA/BS in another discipline with equivalent experience Experience in the financial services industry Certifications Preferred: Certifications in Information, Data, Privacy Records or Security such as: Certified Information Privacy Professional (CIPP), Certified Information Privacy Management (CIPM), Certified Records Manager (CRM), and/or Certified Information Privacy Technologist (CIPT), Certified Information Systems Security Professional (CISSP), Information Governance Professional (IGP), Certified Information Security Manager (CISM) and Certified Information Systems Auditor (CISA)
16/04/2024
Full time
*Position is bonus eligible* Prestigious Financial Company is currently seeking an Information Data Governance and Protection Analyst. Candidate will be responsible for supporting the development and implementation of the information governance, data protection, and privacy program. This includes supporting the development of strategies, policies, procedures, and controls related to the governance and protection of information throughout its life cycle. In addition, the role will work with stakeholders to define the information governance, data protection, and privacy requirements; will facilitate compliance with the identified requirements to control risk; will represent the program to internal and external stakeholders; and will support the development and implementation of training and awareness programs. This role will focus on compliance with applicable regulatory and legal rules and requirements (ie SEC-Regulation SCI, CFTC-System Safeguards, etc.) as they relate to information including support of regulatory exam and Internal Audit remediation planning, tracking, and mitigation. Responsibilities: Work with appropriate stakeholders and across the organization to create a culture that manages information as an enterprise asset Implementation of the information governance, data protection, and privacy program including the development of policies, procedures, and job aids Identification, implementation, and use of technologies to support program objectives and classification standards Execution of controls and risk assessments (eg, third-party risk, privacy, data protection) Responsible in performing the privacy impact assessment on data incidents and working with relevant stakeholders like Security Services and Legal to help closing the incident. Creation and execution of strategies to identify information across the organization and throughout its life cycle Preparation of program for regulatory and internal audits/examinations and timely remediation of any findings Use of technology/tools to track projects, manage deliverables and create reporting that support the program and its objectives Support of compliance assessments for information governance, data protection, and privacy including development of controls to measure risk Development and maintenance of the organization's Records and Information Management (RIM) program, ensuring information across all media and formats is properly retained and disposed including remediation of Legacy information Ensure retention, disposition, protection, and classification are addressed in new applications, platforms, and systems Collaborate with internal and external stakeholders to implement information governance, data protection, and privacy policies and requirements Support and develop training and awareness programs for information governance, data protection, and privacy. Identify trends in privacy and regulatory requirements, compliance enforcement, and action the necessary changes in the program. Qualifications: Strong interest in understanding and solving data challenges with experience in information governance, data protection, and privacy policy Knowledge of and work experience with enterprise systems, networks, databases, and other technical domains Strong attention to detail, customer orientation, communication, and presentation skills including the ability to listen and quickly translate business needs into solutions and build effective working relationships Strong experience in building the capabilities for auto data classification, data security and data protection. Experience with classification standard definitions and settings Experience with Privacy requirements and work with personal information and its protection Strong strategic thinking, problem solving, and analytic skills Utilize metrics as means to improve performance Ability to adapt to change in emerging environments and work across multiple areas Experience in developing policies and procedures Experience in project management, project execution, and managing multiple priorities in a timeline driven environment Experience working in a highly regulated environment including an understanding of audit and compliance requirements Office 365 (Word, Excel, PowerPoint) Experience with systems supporting Compliance, Risk, Audit, Privacy, and Management such as ServiceNow, Archer, etc. Project/Program Management Business Intelligence tool experience Bachelor's degree or higher in information management, information systems, law, computer science or BA/BS in another discipline with equivalent experience Experience in the financial services industry Certifications Preferred: Certifications in Information, Data, Privacy Records or Security such as: Certified Information Privacy Professional (CIPP), Certified Information Privacy Management (CIPM), Certified Records Manager (CRM), and/or Certified Information Privacy Technologist (CIPT), Certified Information Systems Security Professional (CISSP), Information Governance Professional (IGP), Certified Information Security Manager (CISM) and Certified Information Systems Auditor (CISA)
Harvey Nash Plc
Newcastle Upon Tyne, Tyne And Wear
Do you have a passion for leadership and a knack for exceptional support? This opportunity is to join a dynamic IT team in the healthcare sector delivering top-notch service to internal stakeholders. The Service Desk Team plays a pivotal role in ensuring the smooth operation of this organisation. You will be in charge of 16 service desk analysts and you will report into the IT Service Manager. The skills you need . Proven experience of leading a IT service management team . Excellent Communication skills . ITIL . Strong knowledge of IT systems . Escalation management This opportunity would suit someone with excellent communication skills and they will be extremely people driven. What's in it for you. . Generous pension . Competitive car scheme . Flexible working . Guaranteed training and progression If you're ready to lead a team and make a significant impact in a healthcare organisation please get in touch today! This role will be a hybrid position paying up to £35,500.
15/04/2024
Full time
Do you have a passion for leadership and a knack for exceptional support? This opportunity is to join a dynamic IT team in the healthcare sector delivering top-notch service to internal stakeholders. The Service Desk Team plays a pivotal role in ensuring the smooth operation of this organisation. You will be in charge of 16 service desk analysts and you will report into the IT Service Manager. The skills you need . Proven experience of leading a IT service management team . Excellent Communication skills . ITIL . Strong knowledge of IT systems . Escalation management This opportunity would suit someone with excellent communication skills and they will be extremely people driven. What's in it for you. . Generous pension . Competitive car scheme . Flexible working . Guaranteed training and progression If you're ready to lead a team and make a significant impact in a healthcare organisation please get in touch today! This role will be a hybrid position paying up to £35,500.
Global Technology Solutions Ltd
Hampton, Cambridgeshire
Location - Hampton, Peterborough Pay - £14.84 per hour, after 3 months goes up to £15.44 Contract - 3 months Hours - 7.5 hours a day, between 07:00 and 20:30 - 2 weekends a month, get the days back in the week. Required skills: - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable for the role, apply now! "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
12/04/2024
Project-based
Location - Hampton, Peterborough Pay - £14.84 per hour, after 3 months goes up to £15.44 Contract - 3 months Hours - 7.5 hours a day, between 07:00 and 20:30 - 2 weekends a month, get the days back in the week. Required skills: - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable for the role, apply now! "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy