*Role can be Remote. This is a 3rd shift role, 11:00pm-7:30am, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a ITIL Production Server Operations Administrator. Candidate will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release Management, Platform Services, Storage, Unix, Networking, Business Operations, Change/Problem/Incident Management. The primary focus of this role is to ensure that Production runs as efficiently as possible by being an evangelist for Continues Improvement (CI), and being a technical liaison to teams to ensure that operational readiness best practices are being adhered to. Responsibilities: Focus on shifting the overall operational posture from re-active to pro-active Analyze and report upon Production performance CI opportunities Analyze and report upon Production capacity CI opportunities Analyze and report upon Production critical-path processing CI opportunities Stand-up SWATs if when needed to drive resolution of ongoing Production issues Identifies and diagnoses complex problems and factors affecting Production performance Troubleshoot hardware and software problems, take appropriate corrective actions and/or interact with IT-staff/vendors in performing complex testing, support, and troubleshooting functions Move between tactical & strategic (ie. Forecast system demands and recommend upgrades, expansions and reconfigurations if/when needed) Consult & evangelize for operational best practices Collaborate across domains (ie. network, DB etc) to assist with application tuning Adhere to any/all Production security requirements and best practices Adhere to, and advocate for, all ITIL processes (ie. Incident, Problem, & Change) Actively participate in Incident, Problem & Change as a shepherd for all things Production Analyze repeating alerts to pro-actively identify environmental issues Surface any/all environmental & operational risks identified Evangelize for repeatable automated processes that can be scaled Prioritizes and align efforts to Production availability requirements and business priorities After hours, weekend work may be required during off hours maintenance windows. Qualifications: [Required] Working knowledge of ITIL principles [Required] Understands technical monitoring and metrics [Required] Sophisticated understanding of enterprising technology [Required] Mature understanding of the relationship between software and hardware [Required] Knowledge of Clearing and Finance industry [Required] Knowledge of Application life cycle and deployment [Required] Problem/Incident management experience [Required] Bachelors degree in Computer Science, Telecommunications or a related discipline [Required] 5+ years experience production systems operations or an equivalent combination of education and work experience [Required] The qualified candidate demonstrates a strong ability to multi-task in an environment of constantly changing priorities
19/04/2024
Full time
*Role can be Remote. This is a 3rd shift role, 11:00pm-7:30am, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a ITIL Production Server Operations Administrator. Candidate will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release Management, Platform Services, Storage, Unix, Networking, Business Operations, Change/Problem/Incident Management. The primary focus of this role is to ensure that Production runs as efficiently as possible by being an evangelist for Continues Improvement (CI), and being a technical liaison to teams to ensure that operational readiness best practices are being adhered to. Responsibilities: Focus on shifting the overall operational posture from re-active to pro-active Analyze and report upon Production performance CI opportunities Analyze and report upon Production capacity CI opportunities Analyze and report upon Production critical-path processing CI opportunities Stand-up SWATs if when needed to drive resolution of ongoing Production issues Identifies and diagnoses complex problems and factors affecting Production performance Troubleshoot hardware and software problems, take appropriate corrective actions and/or interact with IT-staff/vendors in performing complex testing, support, and troubleshooting functions Move between tactical & strategic (ie. Forecast system demands and recommend upgrades, expansions and reconfigurations if/when needed) Consult & evangelize for operational best practices Collaborate across domains (ie. network, DB etc) to assist with application tuning Adhere to any/all Production security requirements and best practices Adhere to, and advocate for, all ITIL processes (ie. Incident, Problem, & Change) Actively participate in Incident, Problem & Change as a shepherd for all things Production Analyze repeating alerts to pro-actively identify environmental issues Surface any/all environmental & operational risks identified Evangelize for repeatable automated processes that can be scaled Prioritizes and align efforts to Production availability requirements and business priorities After hours, weekend work may be required during off hours maintenance windows. Qualifications: [Required] Working knowledge of ITIL principles [Required] Understands technical monitoring and metrics [Required] Sophisticated understanding of enterprising technology [Required] Mature understanding of the relationship between software and hardware [Required] Knowledge of Clearing and Finance industry [Required] Knowledge of Application life cycle and deployment [Required] Problem/Incident management experience [Required] Bachelors degree in Computer Science, Telecommunications or a related discipline [Required] 5+ years experience production systems operations or an equivalent combination of education and work experience [Required] The qualified candidate demonstrates a strong ability to multi-task in an environment of constantly changing priorities
Request Technology - Craig Johnson
Chicago, Illinois
*Role can be Remote. This is a 3rd shift role, 11:00pm-7:30am, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a ITIL Production Server Operations Administrator. Candidate will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release Management, Platform Services, Storage, Unix, Networking, Business Operations, Change/Problem/Incident Management. The primary focus of this role is to ensure that Production runs as efficiently as possible by being an evangelist for Continues Improvement (CI), and being a technical liaison to teams to ensure that operational readiness best practices are being adhered to. Responsibilities: Focus on shifting the overall operational posture from re-active to pro-active Analyze and report upon Production performance CI opportunities Analyze and report upon Production capacity CI opportunities Analyze and report upon Production critical-path processing CI opportunities Stand-up SWATs if when needed to drive resolution of ongoing Production issues Identifies and diagnoses complex problems and factors affecting Production performance Troubleshoot hardware and software problems, take appropriate corrective actions and/or interact with IT-staff/vendors in performing complex testing, support, and troubleshooting functions Move between tactical & strategic (ie. Forecast system demands and recommend upgrades, expansions and reconfigurations if/when needed) Consult & evangelize for operational best practices Collaborate across domains (ie. network, DB etc) to assist with application tuning Adhere to any/all Production security requirements and best practices Adhere to, and advocate for, all ITIL processes (ie. Incident, Problem, & Change) Actively participate in Incident, Problem & Change as a shepherd for all things Production Analyze repeating alerts to pro-actively identify environmental issues Surface any/all environmental & operational risks identified Evangelize for repeatable automated processes that can be scaled Prioritizes and align efforts to Production availability requirements and business priorities After hours, weekend work may be required during off hours maintenance windows. Qualifications: [Required] Working knowledge of ITIL principles [Required] Understands technical monitoring and metrics [Required] Sophisticated understanding of enterprising technology [Required] Mature understanding of the relationship between software and hardware [Required] Knowledge of Clearing and Finance industry [Required] Knowledge of Application life cycle and deployment [Required] Problem/Incident management experience [Required] Bachelors degree in Computer Science, Telecommunications or a related discipline [Required] 5+ years experience production systems operations or an equivalent combination of education and work experience [Required] The qualified candidate demonstrates a strong ability to multi-task in an environment of constantly changing priorities
19/04/2024
Full time
*Role can be Remote. This is a 3rd shift role, 11:00pm-7:30am, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a ITIL Production Server Operations Administrator. Candidate will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release Management, Platform Services, Storage, Unix, Networking, Business Operations, Change/Problem/Incident Management. The primary focus of this role is to ensure that Production runs as efficiently as possible by being an evangelist for Continues Improvement (CI), and being a technical liaison to teams to ensure that operational readiness best practices are being adhered to. Responsibilities: Focus on shifting the overall operational posture from re-active to pro-active Analyze and report upon Production performance CI opportunities Analyze and report upon Production capacity CI opportunities Analyze and report upon Production critical-path processing CI opportunities Stand-up SWATs if when needed to drive resolution of ongoing Production issues Identifies and diagnoses complex problems and factors affecting Production performance Troubleshoot hardware and software problems, take appropriate corrective actions and/or interact with IT-staff/vendors in performing complex testing, support, and troubleshooting functions Move between tactical & strategic (ie. Forecast system demands and recommend upgrades, expansions and reconfigurations if/when needed) Consult & evangelize for operational best practices Collaborate across domains (ie. network, DB etc) to assist with application tuning Adhere to any/all Production security requirements and best practices Adhere to, and advocate for, all ITIL processes (ie. Incident, Problem, & Change) Actively participate in Incident, Problem & Change as a shepherd for all things Production Analyze repeating alerts to pro-actively identify environmental issues Surface any/all environmental & operational risks identified Evangelize for repeatable automated processes that can be scaled Prioritizes and align efforts to Production availability requirements and business priorities After hours, weekend work may be required during off hours maintenance windows. Qualifications: [Required] Working knowledge of ITIL principles [Required] Understands technical monitoring and metrics [Required] Sophisticated understanding of enterprising technology [Required] Mature understanding of the relationship between software and hardware [Required] Knowledge of Clearing and Finance industry [Required] Knowledge of Application life cycle and deployment [Required] Problem/Incident management experience [Required] Bachelors degree in Computer Science, Telecommunications or a related discipline [Required] 5+ years experience production systems operations or an equivalent combination of education and work experience [Required] The qualified candidate demonstrates a strong ability to multi-task in an environment of constantly changing priorities
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd/3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Lake Windermere. Role info: 2nd Line/3rd IT Support Engineer Keswick, Lake District Office Based/Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, Servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd/3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of Servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks/backup solutions including cloud solutions when required. + Managing support tickets for our client base via telephone, remote and on-site methods. + Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience. + Demonstrable troubleshooting skills that range from user desktop support to server and cloud services. + Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory. + Desktop support including email clients, and Internet connection troubleshooting. + Office software, printer installations, and general problem diagnostics procedures. + Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms. + Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures. + Fundamental knowledge of IP Networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage/Ninja RMM. + Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc. + Wi-Fi networks including point-to-point Wi-Fi links. + VoIP telecommunications exposure. + Knowledge of IP Networks. + Knowledge of one of the mainstream Firewall/networking brands - Draytek, Sophos, HP, Ubiquiti, Cisco. + Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills. + Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards. + Capability to autonomously self-assign workloads and schedule others as part of the team. + Well-presented alongside good written and verbal English skills. + Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience/Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
19/04/2024
Full time
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd/3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Lake Windermere. Role info: 2nd Line/3rd IT Support Engineer Keswick, Lake District Office Based/Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, Servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd/3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of Servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks/backup solutions including cloud solutions when required. + Managing support tickets for our client base via telephone, remote and on-site methods. + Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience. + Demonstrable troubleshooting skills that range from user desktop support to server and cloud services. + Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory. + Desktop support including email clients, and Internet connection troubleshooting. + Office software, printer installations, and general problem diagnostics procedures. + Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms. + Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures. + Fundamental knowledge of IP Networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage/Ninja RMM. + Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc. + Wi-Fi networks including point-to-point Wi-Fi links. + VoIP telecommunications exposure. + Knowledge of IP Networks. + Knowledge of one of the mainstream Firewall/networking brands - Draytek, Sophos, HP, Ubiquiti, Cisco. + Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills. + Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards. + Capability to autonomously self-assign workloads and schedule others as part of the team. + Well-presented alongside good written and verbal English skills. + Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience/Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
As one of our Endpoint Systems Administrators, you will be part of the wider Infrastructure Team within the Technology division. You will be responsible for:- The development, maintenance and support of the operating systems and applications that are deployed across the managed device estate. Providing technical skills and knowledge to support management of a large and complex managed desktop estate. Supporting an extensive array of applications across both the research and professional services functions. Working collaboratively with colleagues in other infrastructure teams, as well as the internal teams, to ensure that the managed estate is secure, compliant and fit-for-purpose. Playing a critical role in installing, managing, controlling, deploying and maintaining the desktop infrastructure systems and applications. If you possess a combination of some of the following skills, then LETS TALK! Extensive experience with desktop administration and management within a large and complex organisation. Highly knowledgeable about application packaging and delivery in both a Windows and MacOS environment. Experience of taking a technical lead on designing and leading on an automated operating system and desktop application deployment. Experience of Scripting, automation, SCCM, Group Policy, endpoint protection and patching. Very knowledgeable about software packaging tools, eg AdminStudio. Experience of using Intune and other endpoint management tools to deliver a seamless desktop user experience. Knowledge of emerging trends with respect to application packing and endpoint management solutions. In return you will be rewarded with ongoing training and career development in addition to:- Generous annual leave allowance, including Christmas/New Year closure; Pension scheme membership to provide benefits for you and your family; Well-being programme with counselling, fitness and leading sports facilities; Learning and development opportunities; Season ticket loans for public transport; Cycle to Work Scheme; Workplace nursery scheme; Staff recognition schemes; Staff discounts on a range of products and services including travel and high street savings. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
18/04/2024
Full time
As one of our Endpoint Systems Administrators, you will be part of the wider Infrastructure Team within the Technology division. You will be responsible for:- The development, maintenance and support of the operating systems and applications that are deployed across the managed device estate. Providing technical skills and knowledge to support management of a large and complex managed desktop estate. Supporting an extensive array of applications across both the research and professional services functions. Working collaboratively with colleagues in other infrastructure teams, as well as the internal teams, to ensure that the managed estate is secure, compliant and fit-for-purpose. Playing a critical role in installing, managing, controlling, deploying and maintaining the desktop infrastructure systems and applications. If you possess a combination of some of the following skills, then LETS TALK! Extensive experience with desktop administration and management within a large and complex organisation. Highly knowledgeable about application packaging and delivery in both a Windows and MacOS environment. Experience of taking a technical lead on designing and leading on an automated operating system and desktop application deployment. Experience of Scripting, automation, SCCM, Group Policy, endpoint protection and patching. Very knowledgeable about software packaging tools, eg AdminStudio. Experience of using Intune and other endpoint management tools to deliver a seamless desktop user experience. Knowledge of emerging trends with respect to application packing and endpoint management solutions. In return you will be rewarded with ongoing training and career development in addition to:- Generous annual leave allowance, including Christmas/New Year closure; Pension scheme membership to provide benefits for you and your family; Well-being programme with counselling, fitness and leading sports facilities; Learning and development opportunities; Season ticket loans for public transport; Cycle to Work Scheme; Workplace nursery scheme; Staff recognition schemes; Staff discounts on a range of products and services including travel and high street savings. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Join the Team as an Endpoint Systems Administrator on a 2-Year Fixed-Term Contract at a leading University! About the Institution: As part of the Infrastructure Team within the Technology division of IT Services, this educational institution is dedicated to maintaining and enhancing the technology ecosystem supporting teaching, research, and professional services functions. The Endpoint Systems Team plays a pivotal role in ensuring the efficiency, security, and reliability of the managed desktop estate. Starting ASAP, paying up to £45,000 per annum. Key Responsibilities: Installs and tests new versions of system software, ensuring alignment with business needs. Investigates and resolves potential and actual service problems, following formal procedures. Audits desktop delivery functions to ensure compliance with policies and procedures. Monitors system efficiency and performance against service level agreements. Reviews and implements desktop operating system releases, upgrades, and security patches. Collaborates with suppliers to obtain corrective code and ensure permanent resolutions for system failures. Requirements: Experience in desktop administration and support within large and complex organizations. Proficiency in application packaging and delivery in Windows and MacOS environments. Demonstrated experience in automated operating system and desktop application deployment. Familiarity with Scripting, automation, SCCM, Group Policy, endpoint protection, and patching. Knowledge of software packaging tools such as AdminStudio. Experience with Intune and other endpoint management tools for seamless desktop user experiences. Awareness of emerging trends in application packaging and endpoint management solutions. Desirable Qualifications: ITIL V4 certification Intune SCCM certification Certified Microsoft Endpoint Administrator
18/04/2024
Join the Team as an Endpoint Systems Administrator on a 2-Year Fixed-Term Contract at a leading University! About the Institution: As part of the Infrastructure Team within the Technology division of IT Services, this educational institution is dedicated to maintaining and enhancing the technology ecosystem supporting teaching, research, and professional services functions. The Endpoint Systems Team plays a pivotal role in ensuring the efficiency, security, and reliability of the managed desktop estate. Starting ASAP, paying up to £45,000 per annum. Key Responsibilities: Installs and tests new versions of system software, ensuring alignment with business needs. Investigates and resolves potential and actual service problems, following formal procedures. Audits desktop delivery functions to ensure compliance with policies and procedures. Monitors system efficiency and performance against service level agreements. Reviews and implements desktop operating system releases, upgrades, and security patches. Collaborates with suppliers to obtain corrective code and ensure permanent resolutions for system failures. Requirements: Experience in desktop administration and support within large and complex organizations. Proficiency in application packaging and delivery in Windows and MacOS environments. Demonstrated experience in automated operating system and desktop application deployment. Familiarity with Scripting, automation, SCCM, Group Policy, endpoint protection, and patching. Knowledge of software packaging tools such as AdminStudio. Experience with Intune and other endpoint management tools for seamless desktop user experiences. Awareness of emerging trends in application packaging and endpoint management solutions. Desirable Qualifications: ITIL V4 certification Intune SCCM certification Certified Microsoft Endpoint Administrator
We have an excellent job opportunity for a Senior Desktop Administrator on an initial 24 month FTC basis. The role is hybrid Manchester. The responsibilities of this role include the development, maintenance and support of the operating systems and applications that are deployed across our client's organisation. Candidates applying for this role must have demonstratable skills and experience with the following:- Extensive experience with desktop administration and management within a large and complex organisation. Highly knowledgeable about application packaging and delivery in both a Windows and MacOS environment. Experience of taking a technical lead on designing and leading on an automated operating system and desktop application deployment. Experience of Scripting, automation, SCCM, Group Policy, endpoint protection and patching. Very knowledgeable about software packaging tools, eg AdminStudio. Experience of using Intune and other endpoint management tools to deliver a seamless desktop user experience. Knowledge of emerging trends with respect to application packing and endpoint management solutions. Charlene Morrison (see below)
17/04/2024
We have an excellent job opportunity for a Senior Desktop Administrator on an initial 24 month FTC basis. The role is hybrid Manchester. The responsibilities of this role include the development, maintenance and support of the operating systems and applications that are deployed across our client's organisation. Candidates applying for this role must have demonstratable skills and experience with the following:- Extensive experience with desktop administration and management within a large and complex organisation. Highly knowledgeable about application packaging and delivery in both a Windows and MacOS environment. Experience of taking a technical lead on designing and leading on an automated operating system and desktop application deployment. Experience of Scripting, automation, SCCM, Group Policy, endpoint protection and patching. Very knowledgeable about software packaging tools, eg AdminStudio. Experience of using Intune and other endpoint management tools to deliver a seamless desktop user experience. Knowledge of emerging trends with respect to application packing and endpoint management solutions. Charlene Morrison (see below)
Endpoint Systems Administrator - Manchester - 2 year fixed term We are seeking a diligent Endpoint Systems Administrator who will be responsible for managing and maintaining an effective technology infrastructure. The successful candidate will be a key team member, ensuring the smooth running of systems and providing critical tech support. Client Details Our client is a renowned institution in the not-for-profit sector. With over 10,000 employees, it is one of the largest organisations of its kind in Manchester. Dedicated to providing exemplary service and making significant contributions to their field, they are a leader in their industry. Description Responsibilities include; Manage and maintain the technology infrastructure Provide technical support to team members Monitor and resolve system issues promptly Ensure the security of the systems Collaborate with the technology team to optimise systems Contribute to the development of IT strategies Manage software installations and updates Document system performance and maintenance tasks Profile The successful candidate will have; Extensive experience with desktop administration and management within a large and complex organisation. Highly knowledgeable about application packaging and delivery in both a Windows and MacOS environment. Experience of taking a technical lead on designing and leading on an automated operating system and desktop application deployment. Experience of Scripting, automation, SCCM, Group Policy, endpoint protection and patching. Very knowledgeable about software packaging tools, eg AdminStudio. Experience of using Intune and other endpoint management tools to deliver a seamless desktop user experience. Knowledge of emerging trends with respect to application packing and endpoint management solutions. Job Offer This role offers; A competitive salary of £36,000 - £44,000 per annum An opportunity to work in one of the largest not-for-profit organisations in Manchester A supportive work environment with a dedicated tech team Fixed Term Contract with potential for extension
17/04/2024
Endpoint Systems Administrator - Manchester - 2 year fixed term We are seeking a diligent Endpoint Systems Administrator who will be responsible for managing and maintaining an effective technology infrastructure. The successful candidate will be a key team member, ensuring the smooth running of systems and providing critical tech support. Client Details Our client is a renowned institution in the not-for-profit sector. With over 10,000 employees, it is one of the largest organisations of its kind in Manchester. Dedicated to providing exemplary service and making significant contributions to their field, they are a leader in their industry. Description Responsibilities include; Manage and maintain the technology infrastructure Provide technical support to team members Monitor and resolve system issues promptly Ensure the security of the systems Collaborate with the technology team to optimise systems Contribute to the development of IT strategies Manage software installations and updates Document system performance and maintenance tasks Profile The successful candidate will have; Extensive experience with desktop administration and management within a large and complex organisation. Highly knowledgeable about application packaging and delivery in both a Windows and MacOS environment. Experience of taking a technical lead on designing and leading on an automated operating system and desktop application deployment. Experience of Scripting, automation, SCCM, Group Policy, endpoint protection and patching. Very knowledgeable about software packaging tools, eg AdminStudio. Experience of using Intune and other endpoint management tools to deliver a seamless desktop user experience. Knowledge of emerging trends with respect to application packing and endpoint management solutions. Job Offer This role offers; A competitive salary of £36,000 - £44,000 per annum An opportunity to work in one of the largest not-for-profit organisations in Manchester A supportive work environment with a dedicated tech team Fixed Term Contract with potential for extension
Salary: circa. £600 per day inside ir35 Location: Onsite in Corsham DV Clearance Required for this role I am looking for a skilled Wintel Engineer that can provide maintenance and support on a small Windows based Live System. You will be sponsored through DV+ for this role, but active DV is required to start. Essential skills 3rd Line Support experience PKI Understanding of Networks DV clearance If you are interested in discussing this Wintel Engineer role further, please send your updated CV to (see below) CBSbutler is acting as an employment business for this role.
17/04/2024
Project-based
Salary: circa. £600 per day inside ir35 Location: Onsite in Corsham DV Clearance Required for this role I am looking for a skilled Wintel Engineer that can provide maintenance and support on a small Windows based Live System. You will be sponsored through DV+ for this role, but active DV is required to start. Essential skills 3rd Line Support experience PKI Understanding of Networks DV clearance If you are interested in discussing this Wintel Engineer role further, please send your updated CV to (see below) CBSbutler is acting as an employment business for this role.
Prestigious opportunity for Endpoint Systems Administrators within a pioneering technology team on a large scale Digital Transformation. As one of our Endpoint Systems Administrators, you will be part of the wider Infrastructure Team within the Technology division. You will be responsible for:- The development, maintenance and support of the operating systems and applications that are deployed across the managed device estate. Providing technical skills and knowledge to support management of a large and complex managed desktop estate. Supporting an extensive array of applications across both the research and professional services functions. Working collaboratively with colleagues in other infrastructure teams, as well as the internal teams, to ensure that the managed estate is secure, compliant and fit-for-purpose. Playing a critical role in installing, managing, controlling, deploying and maintaining the desktop infrastructure systems and applications. If you possess a combination of some of the following skills, then LETS TALK! Extensive experience with desktop administration and management within a large and complex organisation. Highly knowledgeable about application packaging and delivery in both a Windows and MacOS environment. Experience of taking a technical lead on designing and leading on an automated operating system and desktop application deployment. Experience of Scripting, automation, SCCM, Group Policy, endpoint protection and patching. Very knowledgeable about software packaging tools, eg AdminStudio. Experience of using Intune and other endpoint management tools to deliver a seamless desktop user experience. Knowledge of emerging trends with respect to application packing and endpoint management solutions. In return you will be rewarded with ongoing training and career development in addition to:- Generous annual leave allowance, including Christmas/New Year closure; Pension scheme membership to provide benefits for you and your family; Well-being programme with counselling, fitness and leading sports facilities; Learning and development opportunities; Season ticket loans for public transport; Cycle to Work Scheme; Workplace nursery scheme; Staff recognition schemes; Staff discounts on a range of products and services including travel and high street savings. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
17/04/2024
Full time
Prestigious opportunity for Endpoint Systems Administrators within a pioneering technology team on a large scale Digital Transformation. As one of our Endpoint Systems Administrators, you will be part of the wider Infrastructure Team within the Technology division. You will be responsible for:- The development, maintenance and support of the operating systems and applications that are deployed across the managed device estate. Providing technical skills and knowledge to support management of a large and complex managed desktop estate. Supporting an extensive array of applications across both the research and professional services functions. Working collaboratively with colleagues in other infrastructure teams, as well as the internal teams, to ensure that the managed estate is secure, compliant and fit-for-purpose. Playing a critical role in installing, managing, controlling, deploying and maintaining the desktop infrastructure systems and applications. If you possess a combination of some of the following skills, then LETS TALK! Extensive experience with desktop administration and management within a large and complex organisation. Highly knowledgeable about application packaging and delivery in both a Windows and MacOS environment. Experience of taking a technical lead on designing and leading on an automated operating system and desktop application deployment. Experience of Scripting, automation, SCCM, Group Policy, endpoint protection and patching. Very knowledgeable about software packaging tools, eg AdminStudio. Experience of using Intune and other endpoint management tools to deliver a seamless desktop user experience. Knowledge of emerging trends with respect to application packing and endpoint management solutions. In return you will be rewarded with ongoing training and career development in addition to:- Generous annual leave allowance, including Christmas/New Year closure; Pension scheme membership to provide benefits for you and your family; Well-being programme with counselling, fitness and leading sports facilities; Learning and development opportunities; Season ticket loans for public transport; Cycle to Work Scheme; Workplace nursery scheme; Staff recognition schemes; Staff discounts on a range of products and services including travel and high street savings. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Systems Administrator (MS Endpoint) £38K- £45K + Great Pension & Benefits Manchester/Hybrid A Systems Administrator with Endpoint experience is require for our public sector organisation. The successful candidate will use their technical expertise to manage a diverse desktop environment. The role includes overseeing various applications supporting diverse functions. Collaborating closely with Infrastructure teams and internal departments, you'll ensure the security, compliance, and efficiency of the managed estate. Your contributions will be crucial to installing, maintaining, and optimizing desktop infrastructure systems to meet operational requirements and service standards. Key responsibilities, accountabilities and duties- Installs and tests new versions of system software. Investigates potential and actual service problems and recommends solutions with respect to the desktop estate. Audits managed desktop delivery functions to ensure understanding and adherence to documented policy and procedures. Collects performance data to monitor desktop system efficiency against published service level agreements and gathers performance data and statistics on the managed desktop estate to enable valid and reliable conclusions to be drawn about system usage and failure rates. Reviews desktop operating system releases, upgrades, security patches and fixes available from system software suppliers. Maintains awareness of existing and emerging desktop software and hardware solutions and develops upgrade plans. In the event of desktop system software failure, collects critical information, adhering to agreed procedures. Experience required- Experience with desktop administration and support within a large and complex organisation. Very knowledgeable about application packaging and delivery in both a Windows and MacOS environment. Demonstrable experience of contributing to the delivery of an automated operating system and desktop application deployment. Experience of Scripting, automation, SCCM, Group Policy, endpoint protection and patching. Knowledgeable about software packaging tools, eg AdminStudio. Experience of using Intune and other endpoint management tools to deliver a seamless desktop user experience. Knowledge of emerging trends with respect to application packing and endpoint management solutions. Desirable qualifications: ITIL V4, Intune SCCM certification, Certified Microsoft Endpoint Administrator.
17/04/2024
Full time
Systems Administrator (MS Endpoint) £38K- £45K + Great Pension & Benefits Manchester/Hybrid A Systems Administrator with Endpoint experience is require for our public sector organisation. The successful candidate will use their technical expertise to manage a diverse desktop environment. The role includes overseeing various applications supporting diverse functions. Collaborating closely with Infrastructure teams and internal departments, you'll ensure the security, compliance, and efficiency of the managed estate. Your contributions will be crucial to installing, maintaining, and optimizing desktop infrastructure systems to meet operational requirements and service standards. Key responsibilities, accountabilities and duties- Installs and tests new versions of system software. Investigates potential and actual service problems and recommends solutions with respect to the desktop estate. Audits managed desktop delivery functions to ensure understanding and adherence to documented policy and procedures. Collects performance data to monitor desktop system efficiency against published service level agreements and gathers performance data and statistics on the managed desktop estate to enable valid and reliable conclusions to be drawn about system usage and failure rates. Reviews desktop operating system releases, upgrades, security patches and fixes available from system software suppliers. Maintains awareness of existing and emerging desktop software and hardware solutions and develops upgrade plans. In the event of desktop system software failure, collects critical information, adhering to agreed procedures. Experience required- Experience with desktop administration and support within a large and complex organisation. Very knowledgeable about application packaging and delivery in both a Windows and MacOS environment. Demonstrable experience of contributing to the delivery of an automated operating system and desktop application deployment. Experience of Scripting, automation, SCCM, Group Policy, endpoint protection and patching. Knowledgeable about software packaging tools, eg AdminStudio. Experience of using Intune and other endpoint management tools to deliver a seamless desktop user experience. Knowledge of emerging trends with respect to application packing and endpoint management solutions. Desirable qualifications: ITIL V4, Intune SCCM certification, Certified Microsoft Endpoint Administrator.
Request Technology - Craig Johnson
Chicago, Illinois
*This is a 2nd shift role, 2:30pm-11:00pm, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Production Server Operations Administrator. Candidate will provide 1st Level Support, escalation, and resolution for Incidents with minimal supervision and a high degree of decision making. Assist Operations Manager in ensuring adequate staff coverage, and other managerial duties in his/her absence. Assist in ensuring critical processing requirements are met by escalating and tracking Incidents in a consistent and timely manner to ensure that Quality Standards are met. Responsibilities: Employ first-level Incident identification and resolution techniques to address interruptions across Mainframe, UNIX, Windows, and Network platforms. Monitor multiple applications and systems using approved software. Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies. Report and document any processing anomalies utilizing approved software. Maintain processing records and logs Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution. Perform Mainframe IPL's, and other system commands if and when Support transmissions across SFTP/NDM. Support the execution and troubleshooting of UC4 jobs. Provide support for Production Installs, D/R and Industry tests. Maintain all off-site storage records and shipments. Rerun/Restart failed backups and perform restores when required. Work scheduled overtime when needed to ensure 24 x 7 coverage. Must adhere to all Production Operations policies and procedures Appreciation of the critically and timeliness of Service Level Agreements. Assist Management in updating and maintaining current procedures. Focus on identifying and executing on Continuous Improvement opportunities. Qualifications: Network troubleshooting. UNIX knowledge. UC4 Scheduler. Mobius via Document Direct. zOS/390 JCL, IBM utilities Transmission protocols: SFTP/NDM. Operating systems: Unix, Windows, zOS/390 Strong Desktop skills Microsoft Office Suite 5+ years of OS390 JCL and IBM utilities 5+ years working in a multi-platform environment 5+ years working knowledge of an open systems scheduling product (UC4). 5+ years working knowledge of Mobius/Brio. DevOps experience desired but not required. College degree in Computer Information Systems desired, but equivalent work experience will be considered
16/04/2024
Full time
*This is a 2nd shift role, 2:30pm-11:00pm, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Production Server Operations Administrator. Candidate will provide 1st Level Support, escalation, and resolution for Incidents with minimal supervision and a high degree of decision making. Assist Operations Manager in ensuring adequate staff coverage, and other managerial duties in his/her absence. Assist in ensuring critical processing requirements are met by escalating and tracking Incidents in a consistent and timely manner to ensure that Quality Standards are met. Responsibilities: Employ first-level Incident identification and resolution techniques to address interruptions across Mainframe, UNIX, Windows, and Network platforms. Monitor multiple applications and systems using approved software. Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies. Report and document any processing anomalies utilizing approved software. Maintain processing records and logs Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution. Perform Mainframe IPL's, and other system commands if and when Support transmissions across SFTP/NDM. Support the execution and troubleshooting of UC4 jobs. Provide support for Production Installs, D/R and Industry tests. Maintain all off-site storage records and shipments. Rerun/Restart failed backups and perform restores when required. Work scheduled overtime when needed to ensure 24 x 7 coverage. Must adhere to all Production Operations policies and procedures Appreciation of the critically and timeliness of Service Level Agreements. Assist Management in updating and maintaining current procedures. Focus on identifying and executing on Continuous Improvement opportunities. Qualifications: Network troubleshooting. UNIX knowledge. UC4 Scheduler. Mobius via Document Direct. zOS/390 JCL, IBM utilities Transmission protocols: SFTP/NDM. Operating systems: Unix, Windows, zOS/390 Strong Desktop skills Microsoft Office Suite 5+ years of OS390 JCL and IBM utilities 5+ years working in a multi-platform environment 5+ years working knowledge of an open systems scheduling product (UC4). 5+ years working knowledge of Mobius/Brio. DevOps experience desired but not required. College degree in Computer Information Systems desired, but equivalent work experience will be considered
*This is a 2nd shift role, 2:30pm-11:00pm, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Production Server Operations Administrator. Candidate will provide 1st Level Support, escalation, and resolution for Incidents with minimal supervision and a high degree of decision making. Assist Operations Manager in ensuring adequate staff coverage, and other managerial duties in his/her absence. Assist in ensuring critical processing requirements are met by escalating and tracking Incidents in a consistent and timely manner to ensure that Quality Standards are met. Responsibilities: Employ first-level Incident identification and resolution techniques to address interruptions across Mainframe, UNIX, Windows, and Network platforms. Monitor multiple applications and systems using approved software. Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies. Report and document any processing anomalies utilizing approved software. Maintain processing records and logs Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution. Perform Mainframe IPL's, and other system commands if and when Support transmissions across SFTP/NDM. Support the execution and troubleshooting of UC4 jobs. Provide support for Production Installs, D/R and Industry tests. Maintain all off-site storage records and shipments. Rerun/Restart failed backups and perform restores when required. Work scheduled overtime when needed to ensure 24 x 7 coverage. Must adhere to all Production Operations policies and procedures Appreciation of the critically and timeliness of Service Level Agreements. Assist Management in updating and maintaining current procedures. Focus on identifying and executing on Continuous Improvement opportunities. Qualifications: Network troubleshooting. UNIX knowledge. UC4 Scheduler. Mobius via Document Direct. zOS/390 JCL, IBM utilities Transmission protocols: SFTP/NDM. Operating systems: Unix, Windows, zOS/390 Strong Desktop skills Microsoft Office Suite 5+ years of OS390 JCL and IBM utilities 5+ years working in a multi-platform environment 5+ years working knowledge of an open systems scheduling product (UC4). 5+ years working knowledge of Mobius/Brio. DevOps experience desired but not required. College degree in Computer Information Systems desired, but equivalent work experience will be considered
16/04/2024
Full time
*This is a 2nd shift role, 2:30pm-11:00pm, Tuesday thru Saturday each week* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Production Server Operations Administrator. Candidate will provide 1st Level Support, escalation, and resolution for Incidents with minimal supervision and a high degree of decision making. Assist Operations Manager in ensuring adequate staff coverage, and other managerial duties in his/her absence. Assist in ensuring critical processing requirements are met by escalating and tracking Incidents in a consistent and timely manner to ensure that Quality Standards are met. Responsibilities: Employ first-level Incident identification and resolution techniques to address interruptions across Mainframe, UNIX, Windows, and Network platforms. Monitor multiple applications and systems using approved software. Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies. Report and document any processing anomalies utilizing approved software. Maintain processing records and logs Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution. Perform Mainframe IPL's, and other system commands if and when Support transmissions across SFTP/NDM. Support the execution and troubleshooting of UC4 jobs. Provide support for Production Installs, D/R and Industry tests. Maintain all off-site storage records and shipments. Rerun/Restart failed backups and perform restores when required. Work scheduled overtime when needed to ensure 24 x 7 coverage. Must adhere to all Production Operations policies and procedures Appreciation of the critically and timeliness of Service Level Agreements. Assist Management in updating and maintaining current procedures. Focus on identifying and executing on Continuous Improvement opportunities. Qualifications: Network troubleshooting. UNIX knowledge. UC4 Scheduler. Mobius via Document Direct. zOS/390 JCL, IBM utilities Transmission protocols: SFTP/NDM. Operating systems: Unix, Windows, zOS/390 Strong Desktop skills Microsoft Office Suite 5+ years of OS390 JCL and IBM utilities 5+ years working in a multi-platform environment 5+ years working knowledge of an open systems scheduling product (UC4). 5+ years working knowledge of Mobius/Brio. DevOps experience desired but not required. College degree in Computer Information Systems desired, but equivalent work experience will be considered
Salary: circa. £600 per day inside ir35 Location: Onsite in Corsham DV Clearance Required for this role I am looking for a skilled Wintel Engineer that can provide maintenance and support on a small Windows based Live System. You will be sponsored through DV+ for this role, but active DV is required to start. Essential skills 3rd Line Support experience PKI Understanding of Networks DV clearance If you are interested in discussing this Wintel Engineer role further, please send your updated CV to (see below) CBSbutler is acting as an employment business for this role.
15/04/2024
Project-based
Salary: circa. £600 per day inside ir35 Location: Onsite in Corsham DV Clearance Required for this role I am looking for a skilled Wintel Engineer that can provide maintenance and support on a small Windows based Live System. You will be sponsored through DV+ for this role, but active DV is required to start. Essential skills 3rd Line Support experience PKI Understanding of Networks DV clearance If you are interested in discussing this Wintel Engineer role further, please send your updated CV to (see below) CBSbutler is acting as an employment business for this role.