My client is looking for a Systems Engineer/Network Engineer with the following skills & experience. At least 5 Years as a System Engineer/Network Admin. Experience and working knowledge of the following software; Windows Server 2008R2 to Windows Server 2022. Experience with Veritas Backup Exec version 20 or newer. Experience with Microsoft Windows Hyper-v and clustering services. Experience with Fortinet Firewalls. Experience with Aruba or Cisco switching. Experience with Microsoft Exchange/M365. Windows Desktop Operating Systems. Microsoft Application Suite - Teams, Outlook, Office tools etc. Stabilize, standardize, and maintain hardware and software platform
25/04/2024
Full time
My client is looking for a Systems Engineer/Network Engineer with the following skills & experience. At least 5 Years as a System Engineer/Network Admin. Experience and working knowledge of the following software; Windows Server 2008R2 to Windows Server 2022. Experience with Veritas Backup Exec version 20 or newer. Experience with Microsoft Windows Hyper-v and clustering services. Experience with Fortinet Firewalls. Experience with Aruba or Cisco switching. Experience with Microsoft Exchange/M365. Windows Desktop Operating Systems. Microsoft Application Suite - Teams, Outlook, Office tools etc. Stabilize, standardize, and maintain hardware and software platform
One of our partners are in need of a Medior or Senior Microsoft Azure Cloud Engineer/Administrator for a long-term project in the Zaventem region until 2027. Requiring at least 2 days of onsite work per week. Proficiency in English is acceptable, with a preference for French and/or Dutch language skills. Requirements: Bachelor's degree in IT, computer science, or a related field (preferred) Microsoft Azure certifications like Azure Solutions Architect Expert, Azure Administrator Associate, or Azure DevOps Engineer Expert 3-5 years of hands-on experience with Azure-based solutions Experience in developing, deploying, and managing cloud-based solutions using Azure services Proficiency in Infrastructure as Code (IaC) using tools like ARM templates, Azure Bicep, or Terraform Familiarity with Azure data services, CI/CD pipelines, security practices, monitoring tools, Scripting languages, and cloud security principles Optional: Experience with containerization, hybrid cloud solutions, and Kubernetes Responsibilities: Cloud Infrastructure Implementation: Design and deploy scalable, reliable, and cost-effective Azure solutions Collaborate with stakeholders to understand and translate business requirements into cloud architecture designs Configure and manage Azure resources, virtual networks, and networking components Utilize IaC tools for automated resource deployment Azure Security: Implement Azure Active Directory for identity and access management Configure RBAC and enforce security best practices and compliance measures Monitor security incidents, conduct audits, and implement security policies Monitoring and Performance Optimization: Utilize Azure Monitor and Azure Security Center for proactive monitoring Analyze performance metrics and optimize resource utilization Azure DevOps Integration: Collaborate with development teams to integrate Azure services into CI/CD pipelines Implement and manage Azure DevOps pipelines for automated deployment Data Management: Deploy and manage Azure data services, backup, recovery, and encryption strategies Disaster Recovery and High Availability: Implement and maintain disaster recovery and high availability solutions Conduct regular testing of disaster recovery plans Cost Management: Monitor resource consumption, implement budget controls, and recommend cost-effective solutions Skills Required: Azure Cloud System Engineering Azure DevOps Integration Experience with Azure Infrastructure Implementation IAM/Azure Security expertise Networking People (UK) is acting as an Employment Business in relation to this vacancy.
25/04/2024
Project-based
One of our partners are in need of a Medior or Senior Microsoft Azure Cloud Engineer/Administrator for a long-term project in the Zaventem region until 2027. Requiring at least 2 days of onsite work per week. Proficiency in English is acceptable, with a preference for French and/or Dutch language skills. Requirements: Bachelor's degree in IT, computer science, or a related field (preferred) Microsoft Azure certifications like Azure Solutions Architect Expert, Azure Administrator Associate, or Azure DevOps Engineer Expert 3-5 years of hands-on experience with Azure-based solutions Experience in developing, deploying, and managing cloud-based solutions using Azure services Proficiency in Infrastructure as Code (IaC) using tools like ARM templates, Azure Bicep, or Terraform Familiarity with Azure data services, CI/CD pipelines, security practices, monitoring tools, Scripting languages, and cloud security principles Optional: Experience with containerization, hybrid cloud solutions, and Kubernetes Responsibilities: Cloud Infrastructure Implementation: Design and deploy scalable, reliable, and cost-effective Azure solutions Collaborate with stakeholders to understand and translate business requirements into cloud architecture designs Configure and manage Azure resources, virtual networks, and networking components Utilize IaC tools for automated resource deployment Azure Security: Implement Azure Active Directory for identity and access management Configure RBAC and enforce security best practices and compliance measures Monitor security incidents, conduct audits, and implement security policies Monitoring and Performance Optimization: Utilize Azure Monitor and Azure Security Center for proactive monitoring Analyze performance metrics and optimize resource utilization Azure DevOps Integration: Collaborate with development teams to integrate Azure services into CI/CD pipelines Implement and manage Azure DevOps pipelines for automated deployment Data Management: Deploy and manage Azure data services, backup, recovery, and encryption strategies Disaster Recovery and High Availability: Implement and maintain disaster recovery and high availability solutions Conduct regular testing of disaster recovery plans Cost Management: Monitor resource consumption, implement budget controls, and recommend cost-effective solutions Skills Required: Azure Cloud System Engineering Azure DevOps Integration Experience with Azure Infrastructure Implementation IAM/Azure Security expertise Networking People (UK) is acting as an Employment Business in relation to this vacancy.
Middleware Technical Lead - Resilience.* Hybrid working 2 days office Contract, up to £800/day (inside IR35) Leading financial services client is looking for a Middleware Technical Lead focused on resilience who will ensure the smooth and secure flow of data across critical processes. Your focus will be on safeguarding this journey against potential risks and vulnerabilities. 70% technical, with abilility to articulate at C-suite level/Directors Key requirements: Previous experience leading Middleware teams whilst supporting infrastructure to ensure resilience of key IBS assets. Knowledge of providing guidance on Middleware and ETL assessments to identify potential gaps impacting IBS Impact Tolerance thresholds. Track record of developing strategies for Operational Resilience. Experience leading definition of critical batch processes. Ability to contribute insights to group policies and procedures. Confidence in communicating with stakeholders across different levels. Technical background: 10+ years' experience in Infrastructure administration, Middleware & integration. Experience of event streaming and batch processing, including point-to-point data transfer Proficient in Cryptographic key management and encryption deployments. Knowledge of Operating Systems (Windows, Linux, zOS, F5) and network protocols Familiar with analytic platforms and databases such as MSSQL, Kafka, S3, etc Experience in data movement tooling (IBM MQ, IBM Connect:Direct, sFTP) Strong experience (desirable certification) in Disaster Recovery, back-up and restore, cyber threats and monitoring, data encryption domains. Base location, at any of the following.* Bristol, Manchester, Leeds, Edinburgh, Halifax, Birmingham If this is of interest and you have the required skills, please submit your CV over for immediate consideration. McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.
25/04/2024
Project-based
Middleware Technical Lead - Resilience.* Hybrid working 2 days office Contract, up to £800/day (inside IR35) Leading financial services client is looking for a Middleware Technical Lead focused on resilience who will ensure the smooth and secure flow of data across critical processes. Your focus will be on safeguarding this journey against potential risks and vulnerabilities. 70% technical, with abilility to articulate at C-suite level/Directors Key requirements: Previous experience leading Middleware teams whilst supporting infrastructure to ensure resilience of key IBS assets. Knowledge of providing guidance on Middleware and ETL assessments to identify potential gaps impacting IBS Impact Tolerance thresholds. Track record of developing strategies for Operational Resilience. Experience leading definition of critical batch processes. Ability to contribute insights to group policies and procedures. Confidence in communicating with stakeholders across different levels. Technical background: 10+ years' experience in Infrastructure administration, Middleware & integration. Experience of event streaming and batch processing, including point-to-point data transfer Proficient in Cryptographic key management and encryption deployments. Knowledge of Operating Systems (Windows, Linux, zOS, F5) and network protocols Familiar with analytic platforms and databases such as MSSQL, Kafka, S3, etc Experience in data movement tooling (IBM MQ, IBM Connect:Direct, sFTP) Strong experience (desirable certification) in Disaster Recovery, back-up and restore, cyber threats and monitoring, data encryption domains. Base location, at any of the following.* Bristol, Manchester, Leeds, Edinburgh, Halifax, Birmingham If this is of interest and you have the required skills, please submit your CV over for immediate consideration. McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.
Network Engineer 12-month contract Inside IR35 Hybrid working We are assisting a prominent consultancy in search of Network Engineers required for supporting, maintaining, and developing new features for various networking services within the AWS cloud environment. Key focus on: IP Address Allocation (IPAM) DNS Resolution Domain Name Delegation NTP Service (Cloud only) Core Networking Experience required: Manage our cloud-based Network focused service offerings, ensuring they continue to run and performing preventive maintenance as required. Develop required new features as defined by CCOE Product Manager Strong Proficiency in AWS networking services and architecture, including Cloud WAN, Transit Gateways, Direct Connect, and Route 53 Strong knowledge of IP Addressing, subnetting, and routing. Expertise in DNS configuration and management. Experience in domain name delegation and administration. Proficiency in core networking concepts, including VPC design and security. Implement and maintain the resources used to operate the services via Infrastructure as Code (IAC) using Terraform, deployed via GitHub and GitHub Actions. The resources are largely off the shelf AWS services (EC2, Lambda, EventBridge, security hub) with some customisation based around lambdas written in python. Work with version control systems (eg, GitHub) to manage and track changes to infrastructure code. For more information, please apply below.
25/04/2024
Full time
Network Engineer 12-month contract Inside IR35 Hybrid working We are assisting a prominent consultancy in search of Network Engineers required for supporting, maintaining, and developing new features for various networking services within the AWS cloud environment. Key focus on: IP Address Allocation (IPAM) DNS Resolution Domain Name Delegation NTP Service (Cloud only) Core Networking Experience required: Manage our cloud-based Network focused service offerings, ensuring they continue to run and performing preventive maintenance as required. Develop required new features as defined by CCOE Product Manager Strong Proficiency in AWS networking services and architecture, including Cloud WAN, Transit Gateways, Direct Connect, and Route 53 Strong knowledge of IP Addressing, subnetting, and routing. Expertise in DNS configuration and management. Experience in domain name delegation and administration. Proficiency in core networking concepts, including VPC design and security. Implement and maintain the resources used to operate the services via Infrastructure as Code (IAC) using Terraform, deployed via GitHub and GitHub Actions. The resources are largely off the shelf AWS services (EC2, Lambda, EventBridge, security hub) with some customisation based around lambdas written in python. Work with version control systems (eg, GitHub) to manage and track changes to infrastructure code. For more information, please apply below.
Role : Network Engineer - DV Cleared Contract Length: 6 months initially Location: London (5 days/week) IR35: Inside Rate : £700/day Security Clearance: DC & Sole UK national Minimum requiremwent: DV cleared Juniper Switches and Firewall experience FortiGate Firewalls experience Checkpoint Firewalls The Role: Management of network infrastructure and devices including Switches, Routers, Firewalls and load balancers. Monitoring network performance and ensuring system availability and reliability. Ensuring the system remains secure by implementing best practices and procedures. Designing, procuring, implementing, and fully documenting new solutions and improving resilience of the current environment. Dealing with network incidents, performing fail over operations, and managing the resolutions of faults, working with third parties where necessary. Progressing continual service improvement by looking at new technologies, identifying gaps in existing services and how these could be bridged to help drive the road map for the team. Assisting with the delivery of projects in the wider Service Delivery team, focusing on the network infrastructure element of the project. Supporting the Head of IT Service Delivery to deliver projects to meet business requirements on time and within budget, from procurement to the delivery of the service. Daily actives will include: Investigating faults in systems, processes and services, and advise on the implementation of appropriate solutions and preventative measures. Performing network maintenance and system upgrades including service packs, patches, hot fixes and security configurations. Supporting and administering Firewalls. Support in the procurement and management of services and equipment. Plus, many more ad hoc technical, commercial and business activities required in support of team's work. Security Clearance: DV & Sole UK national To apply for this role please submit your latest CV or contact Aspect Resources. Disability Confident As a member of the disability confident scheme, CLIENT guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. Armed Forces Covenant CLIENT is proud to support the Armed Forces Covenant and as such, we guarantee to interview all veterans or spouses/partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates/military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. If you qualify for the above, please notify us. We will be in touch to discuss your suitability and arrange your Guaranteed Interview. Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know.
24/04/2024
Project-based
Role : Network Engineer - DV Cleared Contract Length: 6 months initially Location: London (5 days/week) IR35: Inside Rate : £700/day Security Clearance: DC & Sole UK national Minimum requiremwent: DV cleared Juniper Switches and Firewall experience FortiGate Firewalls experience Checkpoint Firewalls The Role: Management of network infrastructure and devices including Switches, Routers, Firewalls and load balancers. Monitoring network performance and ensuring system availability and reliability. Ensuring the system remains secure by implementing best practices and procedures. Designing, procuring, implementing, and fully documenting new solutions and improving resilience of the current environment. Dealing with network incidents, performing fail over operations, and managing the resolutions of faults, working with third parties where necessary. Progressing continual service improvement by looking at new technologies, identifying gaps in existing services and how these could be bridged to help drive the road map for the team. Assisting with the delivery of projects in the wider Service Delivery team, focusing on the network infrastructure element of the project. Supporting the Head of IT Service Delivery to deliver projects to meet business requirements on time and within budget, from procurement to the delivery of the service. Daily actives will include: Investigating faults in systems, processes and services, and advise on the implementation of appropriate solutions and preventative measures. Performing network maintenance and system upgrades including service packs, patches, hot fixes and security configurations. Supporting and administering Firewalls. Support in the procurement and management of services and equipment. Plus, many more ad hoc technical, commercial and business activities required in support of team's work. Security Clearance: DV & Sole UK national To apply for this role please submit your latest CV or contact Aspect Resources. Disability Confident As a member of the disability confident scheme, CLIENT guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. Armed Forces Covenant CLIENT is proud to support the Armed Forces Covenant and as such, we guarantee to interview all veterans or spouses/partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates/military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. If you qualify for the above, please notify us. We will be in touch to discuss your suitability and arrange your Guaranteed Interview. Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know.
New contract demand for a ServiceNow Developer on an initial 6 month contract. The role can be fully remote but the preference would be to occasional go to an office once per week in either Edinburgh or London as that is where the team is split. The role is needed due to the increased demand on the ServiceNow platform and project requests coming through. We are specifically looking for strong skills across the ITOM and ServiceNow module suite as they are currently looking to implement and make better use of the Project Portfolio Management (PPM) module. In terms of top skills; 3+ years of ServiceNow Development experience as a minimum within enterprise level environments (1000+ users) Any ServiceNow certifications are well received such as Systems Administrator or Application Developer Prior experience in Project Portfolio Management (PPM) module, resource management and demand management This role will be INSIDE IR35. To find out more information on the role above, please apply within! Job Title: ServiceNow Developer Location: Edinburgh, UK Job Type: Contract Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
24/04/2024
Project-based
New contract demand for a ServiceNow Developer on an initial 6 month contract. The role can be fully remote but the preference would be to occasional go to an office once per week in either Edinburgh or London as that is where the team is split. The role is needed due to the increased demand on the ServiceNow platform and project requests coming through. We are specifically looking for strong skills across the ITOM and ServiceNow module suite as they are currently looking to implement and make better use of the Project Portfolio Management (PPM) module. In terms of top skills; 3+ years of ServiceNow Development experience as a minimum within enterprise level environments (1000+ users) Any ServiceNow certifications are well received such as Systems Administrator or Application Developer Prior experience in Project Portfolio Management (PPM) module, resource management and demand management This role will be INSIDE IR35. To find out more information on the role above, please apply within! Job Title: ServiceNow Developer Location: Edinburgh, UK Job Type: Contract Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
Cloud Infrastructure Engineer - Linux, Docker, Agile, CICD. The Company: Specialist technology provider, providing Real Time solutions, utilising leading-edge technology, delivering transportation technology into complex operations. They have consistently innovated to create a best in the market, SaaS product, with over two decades of experience in their sector. The Opportunity : We are looking for an experienced Cloud Infrastructure Engineer, to play a pivotal role in supporting their core products and associated systems, working in a hybrid role with occasional visits on-site, Ensuring the on-prem infrastructure and AWS cloud estate are ready and available to support the teams, digital services, and customers. The company offers Hybrid working with 1 day week in the office (East Midlands or Milton Keynes, whichever is best for you) .The role is split as 80% on-prem (with occasional trips to client sites) and 20% cloud-based (AWS). Core technical skills, responsibilities & attributes for the Cloud Infrastructure Engineer role: Proven experience as a Cloud/DevOps/Infrastructure Engineer, working with Development/QA Teams, with a good understanding of the development life cycle (Sprints/Scrum and/or Agile etc). Good experience of Docker, Linux (containerisation). Strong Infrastructure Engineering background, encompassing - Server configurations, cabinets, network components, Switches & Firewalls. An in-depth (very much a hands on) technical role, with the personality able to build relationships, first class communicator who can manage their workload and has a strong attention to detail. Systems Administration Support, Security; User management; Upgrades/Patching; Scripting/Process Automation eg, Ansible; Monitoring and System Analytics, CI/CD, Environment/Infrastructure Management. Create, manage, and maintain the Infrastructure as Code (IaC) for the project, deploy and update docker stacks to a docker swarm, ensuring Lab configurations. The company offers a Hybrid working environment working from home and 1 day per week in their East Midlands office, with a base salary range of £55-60K and a fantastic benefits package. Please apply now for a comprehensive specification on the position: Cloud Infrastructure Engineer - Linux, Docker, Agile, CICD.
24/04/2024
Full time
Cloud Infrastructure Engineer - Linux, Docker, Agile, CICD. The Company: Specialist technology provider, providing Real Time solutions, utilising leading-edge technology, delivering transportation technology into complex operations. They have consistently innovated to create a best in the market, SaaS product, with over two decades of experience in their sector. The Opportunity : We are looking for an experienced Cloud Infrastructure Engineer, to play a pivotal role in supporting their core products and associated systems, working in a hybrid role with occasional visits on-site, Ensuring the on-prem infrastructure and AWS cloud estate are ready and available to support the teams, digital services, and customers. The company offers Hybrid working with 1 day week in the office (East Midlands or Milton Keynes, whichever is best for you) .The role is split as 80% on-prem (with occasional trips to client sites) and 20% cloud-based (AWS). Core technical skills, responsibilities & attributes for the Cloud Infrastructure Engineer role: Proven experience as a Cloud/DevOps/Infrastructure Engineer, working with Development/QA Teams, with a good understanding of the development life cycle (Sprints/Scrum and/or Agile etc). Good experience of Docker, Linux (containerisation). Strong Infrastructure Engineering background, encompassing - Server configurations, cabinets, network components, Switches & Firewalls. An in-depth (very much a hands on) technical role, with the personality able to build relationships, first class communicator who can manage their workload and has a strong attention to detail. Systems Administration Support, Security; User management; Upgrades/Patching; Scripting/Process Automation eg, Ansible; Monitoring and System Analytics, CI/CD, Environment/Infrastructure Management. Create, manage, and maintain the Infrastructure as Code (IaC) for the project, deploy and update docker stacks to a docker swarm, ensuring Lab configurations. The company offers a Hybrid working environment working from home and 1 day per week in their East Midlands office, with a base salary range of £55-60K and a fantastic benefits package. Please apply now for a comprehensive specification on the position: Cloud Infrastructure Engineer - Linux, Docker, Agile, CICD.
Your new company A well established organisation based in Carmarthenshire. A family-friendly company that provides entertainment and luxury for guests. Your new role You will be responsible for providing advanced technical support and problem-solving within the organisation. While there is no typical day-to-day routine, your primary focus will be on IT Support and Network Support covering the site of 550 acres. Troubleshoot and repair complex technical issues related to specialised equipment. Provide support for the whole site and be on call for IT Support. Lead and mentor junior technicians, providing training and guidance. Ensure seamless IT support and network services What you'll need to succeed Proficiency in Active Directory and M365 Suite: A solid understanding of Active Directory administration, user management, and group policies Familiarity with Microsoft 365 applications, including Exchange Online, SharePoint, and Teams. Knowledge of Azure (Desirable): While not mandatory, experience with Microsoft Azure services can be a valuable asset. Understanding Azure AD, virtual machines, and cloud infrastructure will enhance your capabilities. Experience with Mobile Device Management (MDM): Managing mobile devices (iOS, Android) within an organisation is crucial. Familiarity with MDM tools such as Intune. Service Desk Software Proficiency (Useful): Having worked with service desk or ticketing systems helps streamline IT support processes. Knowledge of tools like ServiceNow or Jira can be advantageous What you'll get in return A great family friendly organisation, provide great benefits such as: - Staff Discount - Free access to all on site facilities - Employee Reward points - Flexible work options What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
24/04/2024
Full time
Your new company A well established organisation based in Carmarthenshire. A family-friendly company that provides entertainment and luxury for guests. Your new role You will be responsible for providing advanced technical support and problem-solving within the organisation. While there is no typical day-to-day routine, your primary focus will be on IT Support and Network Support covering the site of 550 acres. Troubleshoot and repair complex technical issues related to specialised equipment. Provide support for the whole site and be on call for IT Support. Lead and mentor junior technicians, providing training and guidance. Ensure seamless IT support and network services What you'll need to succeed Proficiency in Active Directory and M365 Suite: A solid understanding of Active Directory administration, user management, and group policies Familiarity with Microsoft 365 applications, including Exchange Online, SharePoint, and Teams. Knowledge of Azure (Desirable): While not mandatory, experience with Microsoft Azure services can be a valuable asset. Understanding Azure AD, virtual machines, and cloud infrastructure will enhance your capabilities. Experience with Mobile Device Management (MDM): Managing mobile devices (iOS, Android) within an organisation is crucial. Familiarity with MDM tools such as Intune. Service Desk Software Proficiency (Useful): Having worked with service desk or ticketing systems helps streamline IT support processes. Knowledge of tools like ServiceNow or Jira can be advantageous What you'll get in return A great family friendly organisation, provide great benefits such as: - Staff Discount - Free access to all on site facilities - Employee Reward points - Flexible work options What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
The role of a Technical Architect (VoIP & Cloud Communications) to join a Global Network Operations & Engineering team. To navigate complex technological landscapes and devise solutions. Be responsible for the implementation & configuration of projects leading a team of VoIP engineers. A variety of project activities from design, deployment and remediation as well as supporting escalated complex Carrier/Telephony issues. Client Details Our client is a pioneer in the Technology & Telecoms industry, boasting a substantial employee base spread across multiple global locations. They are committed to delivering innovative solutions that revolutionise the way businesses operate, and they maintain a strong market presence through their robust and scalable technological offerings. Description A successful Technical Architect (VoIP & Cloud Communications) will be: Developing and implementing high-level technology strategies that align with business objectives. Providing expert guidance to the technology team and stakeholders on technology architecture and infrastructure. Driving technology projects to successful completion, ensuring timely delivery within budget constraints. Collaborating with team members to design and implement innovative technology solutions. Ensuring technology systems and procedures lead to outcomes in line with business goals. Keeping abreast of the latest industry trends and advancements in technology and telecoms. Managing and optimising technology budgets and timelines. Ensuring all technology practices adhere to regulatory standards. Technical Skills Required: Advanced knowledge of open source telecommunications software such as Kamailio, Asterisk & FS Strong knowledge of SIP, SDP, RTP & SRTP Deep knowledge of Linux systems, networking and tools Understanding of standard audio codecs and troubleshooting media sessions VoIP systems built on Kamailio Scaling cloud communications systems & infrastructure Experience designing, troubleshooting and configuring VoIP systems Demonstrated expertise in VoIP engineering and administration Robust troubleshooting abilities and adept problem-solving skills within VoIP environments. Experience with SBC, PBX for Real Time communication applications Experience developing, deploying and operating VoIP monitoring, reporting and alerting systems. Linux/Unix understanding and ability to navigate through a system, review logs, etc. Experience with virtualization and cloud computing Experience of both Carrier and UC & C Networks Understanding of general networking ideally Cisco routing and switching Linux and Database knowledge highly desirable Designing, configuring, and troubleshooting VoIP systems Implementing and optimizing open source based VoIP solutions - Redhat/CentOS/Ubuntu Collaborating with cross-functional teams to integrate VoIP systems with existing network infrastructure Providing technical expertise and support for VoIP-related issues Contributing to the development of innovative VoIP solutions and services Profile A successful Technical Architect (VoIP & Cloud Communications) should have: Strong verbal skills (including presenting) to be able to articulate the value of Cloud Communications at multiple levels Excellent written communication skills for design, planning, and project documentation Confident, credible, and authoritative demeanour - to 'shape' a project and influence customers and stakeholders Experience dealing with customers and business stakeholders, at all levels Ability to work as part of a team across the time zones Ability to manage more than one project at a time Ability to knowledge share amongst the wider technical teams Desirable Experience and Qualifications 5+ years experience in Senior Voice Engineer/Architect Role MS700/MS720/MS 740 SBC vendor qualifications (Dialogic, Ribbon) Experience working with global multi-national carriers Proven track record in a Senior role Job Offer Hybrid working, ideally you will be based near Bristol or Cardiff but we welcome applicants with right to work in UK and open to travel when required. An attractive annual salary ranging between £75,000 - £85,000. Generous holiday leave and other benefits to ensure work-life balance. A culture that values innovation, collaboration and professional development. The unique opportunity to shape technology strategies in a leading company in the Technology & Telecoms industry.
24/04/2024
Full time
The role of a Technical Architect (VoIP & Cloud Communications) to join a Global Network Operations & Engineering team. To navigate complex technological landscapes and devise solutions. Be responsible for the implementation & configuration of projects leading a team of VoIP engineers. A variety of project activities from design, deployment and remediation as well as supporting escalated complex Carrier/Telephony issues. Client Details Our client is a pioneer in the Technology & Telecoms industry, boasting a substantial employee base spread across multiple global locations. They are committed to delivering innovative solutions that revolutionise the way businesses operate, and they maintain a strong market presence through their robust and scalable technological offerings. Description A successful Technical Architect (VoIP & Cloud Communications) will be: Developing and implementing high-level technology strategies that align with business objectives. Providing expert guidance to the technology team and stakeholders on technology architecture and infrastructure. Driving technology projects to successful completion, ensuring timely delivery within budget constraints. Collaborating with team members to design and implement innovative technology solutions. Ensuring technology systems and procedures lead to outcomes in line with business goals. Keeping abreast of the latest industry trends and advancements in technology and telecoms. Managing and optimising technology budgets and timelines. Ensuring all technology practices adhere to regulatory standards. Technical Skills Required: Advanced knowledge of open source telecommunications software such as Kamailio, Asterisk & FS Strong knowledge of SIP, SDP, RTP & SRTP Deep knowledge of Linux systems, networking and tools Understanding of standard audio codecs and troubleshooting media sessions VoIP systems built on Kamailio Scaling cloud communications systems & infrastructure Experience designing, troubleshooting and configuring VoIP systems Demonstrated expertise in VoIP engineering and administration Robust troubleshooting abilities and adept problem-solving skills within VoIP environments. Experience with SBC, PBX for Real Time communication applications Experience developing, deploying and operating VoIP monitoring, reporting and alerting systems. Linux/Unix understanding and ability to navigate through a system, review logs, etc. Experience with virtualization and cloud computing Experience of both Carrier and UC & C Networks Understanding of general networking ideally Cisco routing and switching Linux and Database knowledge highly desirable Designing, configuring, and troubleshooting VoIP systems Implementing and optimizing open source based VoIP solutions - Redhat/CentOS/Ubuntu Collaborating with cross-functional teams to integrate VoIP systems with existing network infrastructure Providing technical expertise and support for VoIP-related issues Contributing to the development of innovative VoIP solutions and services Profile A successful Technical Architect (VoIP & Cloud Communications) should have: Strong verbal skills (including presenting) to be able to articulate the value of Cloud Communications at multiple levels Excellent written communication skills for design, planning, and project documentation Confident, credible, and authoritative demeanour - to 'shape' a project and influence customers and stakeholders Experience dealing with customers and business stakeholders, at all levels Ability to work as part of a team across the time zones Ability to manage more than one project at a time Ability to knowledge share amongst the wider technical teams Desirable Experience and Qualifications 5+ years experience in Senior Voice Engineer/Architect Role MS700/MS720/MS 740 SBC vendor qualifications (Dialogic, Ribbon) Experience working with global multi-national carriers Proven track record in a Senior role Job Offer Hybrid working, ideally you will be based near Bristol or Cardiff but we welcome applicants with right to work in UK and open to travel when required. An attractive annual salary ranging between £75,000 - £85,000. Generous holiday leave and other benefits to ensure work-life balance. A culture that values innovation, collaboration and professional development. The unique opportunity to shape technology strategies in a leading company in the Technology & Telecoms industry.
We are looking for one IT-SEC-ADMINISTRATOR for Firewalls, IPS, Switches, cryptographic devices for STRASBOURG (100% on-site) with EU-passport to start a 3x 1-year contract (extensions possible) for an EU-agency-client. Start date: in 2-3 months, or earlier when you have an existing EU-Security-clearance. BACKGROUND Our client is an international organisation and a great reference in any CV! English speaking environment. This role will be 100% onsite in Strasbourg as long the restrictions are lifted. This is a real long-term contract with possibility of extension based on performance and budget availability (initial 220 day contract, where 2x 220 day extensions are foreseen). EU nationals ONLY (due to the "EU" security certifications required). We can't accept any longer UK-consultants, as long they don't have EU-security-clearance or another EU-citizenship (Please note, after Brexit the UK-consultants can't get any longer "EU" security clearances, which is mandatory for this position). Start date in 2-3 months. Earlier when you have an existing EU-security-clearance . We will support your request to get a SC clearance but this application might delay start by some weeks. This position requires "security clearance level: EU SECRET". If the candidate doesn't have a Security Clearance (SC) yet, then he/she can start working, when presenting: - A fresh criminal record (from his/her home country), plus ID-card copy. Our company is holding "FSC - Facility Security Clearance", so we are able to guide/sponsor you through the "PSC - Personal Security Clearance" procedure. The applicants attention is drawn to the important role that the curriculum vitae plays in the evaluation. Curriculum vitae shall illustrate the specific skills relevant to this request. We would like to receive CVs of suitable candidates together with pricing quotations, based on a daily net rate including travel costs for the services described. Europass-CV-format (DOC) will be required at a later stage, it's mandatory, we can provide template (please don't use the online forms). JOB DESCRIPTION The Job Description is "general", as usual in these EU-agencies, where we will learn about the specific focus of the role in the VC interview. We are looking for one IT-SEC-ADMINISTRATOR for Firewalls, IPS, Switches, cryptographic devices etc. for STRASBOURG (100% on-site) with EU-passport to start a 3x 1-year contract (extensions possible) for an EU-agency-client. Start date: in 2-3 months or earlier when you have an existing EU-Security-clearance. TASKS Administration of the network and security devices (Firewalls, IPS, Switches, etc.) Administration of the cryptographic devices Monitoring and troubleshooting IP communications services Drafting and updating technical network documentation and operational procedures Providing 2nd line support in the area of IP communication services SKILLS Minimum 3 years of experience in a similar role/security role (security certifications are required) Minimum a B2 level in English, French is a plus Certification in IT-SEC are required, like CEH: Certified Ethical Hacker. CISM: Certified Information Security Manager. CompTIA Security+ Computing Technology Industry Association CISSP: Certified Information Systems Security Professional. GSEC: GIAC Security Essentials. Global Information Assurance Certification (GIAC) ECSA: EC-Council Certified Security Analyst. GPEN: GIAC Penetration Tester. ISO 27001 Lead Auditor (ISMS) ISO 22301 Lead Auditor (BC/DR) Information Security frameworks, practices and principles (eg ISO 27001/22301, COBIT, CSC, NIST, OWASP TOP 10, GAPP, Open Group's TOGAF v9.1 etc.) PROVIDER infom consulting is an owner-managed business and consulting firm in Germany. The company supports large corporations and larger SMEs across Europe. Our IT experts are realising projects for the European Institutions, United Nations agencies, International Organisations and multinational companies across the EU. If this sounds of interest, then please get in touch ASAP so we can talk about the role and your experience.
24/04/2024
Project-based
We are looking for one IT-SEC-ADMINISTRATOR for Firewalls, IPS, Switches, cryptographic devices for STRASBOURG (100% on-site) with EU-passport to start a 3x 1-year contract (extensions possible) for an EU-agency-client. Start date: in 2-3 months, or earlier when you have an existing EU-Security-clearance. BACKGROUND Our client is an international organisation and a great reference in any CV! English speaking environment. This role will be 100% onsite in Strasbourg as long the restrictions are lifted. This is a real long-term contract with possibility of extension based on performance and budget availability (initial 220 day contract, where 2x 220 day extensions are foreseen). EU nationals ONLY (due to the "EU" security certifications required). We can't accept any longer UK-consultants, as long they don't have EU-security-clearance or another EU-citizenship (Please note, after Brexit the UK-consultants can't get any longer "EU" security clearances, which is mandatory for this position). Start date in 2-3 months. Earlier when you have an existing EU-security-clearance . We will support your request to get a SC clearance but this application might delay start by some weeks. This position requires "security clearance level: EU SECRET". If the candidate doesn't have a Security Clearance (SC) yet, then he/she can start working, when presenting: - A fresh criminal record (from his/her home country), plus ID-card copy. Our company is holding "FSC - Facility Security Clearance", so we are able to guide/sponsor you through the "PSC - Personal Security Clearance" procedure. The applicants attention is drawn to the important role that the curriculum vitae plays in the evaluation. Curriculum vitae shall illustrate the specific skills relevant to this request. We would like to receive CVs of suitable candidates together with pricing quotations, based on a daily net rate including travel costs for the services described. Europass-CV-format (DOC) will be required at a later stage, it's mandatory, we can provide template (please don't use the online forms). JOB DESCRIPTION The Job Description is "general", as usual in these EU-agencies, where we will learn about the specific focus of the role in the VC interview. We are looking for one IT-SEC-ADMINISTRATOR for Firewalls, IPS, Switches, cryptographic devices etc. for STRASBOURG (100% on-site) with EU-passport to start a 3x 1-year contract (extensions possible) for an EU-agency-client. Start date: in 2-3 months or earlier when you have an existing EU-Security-clearance. TASKS Administration of the network and security devices (Firewalls, IPS, Switches, etc.) Administration of the cryptographic devices Monitoring and troubleshooting IP communications services Drafting and updating technical network documentation and operational procedures Providing 2nd line support in the area of IP communication services SKILLS Minimum 3 years of experience in a similar role/security role (security certifications are required) Minimum a B2 level in English, French is a plus Certification in IT-SEC are required, like CEH: Certified Ethical Hacker. CISM: Certified Information Security Manager. CompTIA Security+ Computing Technology Industry Association CISSP: Certified Information Systems Security Professional. GSEC: GIAC Security Essentials. Global Information Assurance Certification (GIAC) ECSA: EC-Council Certified Security Analyst. GPEN: GIAC Penetration Tester. ISO 27001 Lead Auditor (ISMS) ISO 22301 Lead Auditor (BC/DR) Information Security frameworks, practices and principles (eg ISO 27001/22301, COBIT, CSC, NIST, OWASP TOP 10, GAPP, Open Group's TOGAF v9.1 etc.) PROVIDER infom consulting is an owner-managed business and consulting firm in Germany. The company supports large corporations and larger SMEs across Europe. Our IT experts are realising projects for the European Institutions, United Nations agencies, International Organisations and multinational companies across the EU. If this sounds of interest, then please get in touch ASAP so we can talk about the role and your experience.
Salary: circa. £600 per day inside ir35 Location: Onsite in Corsham DV Clearance Required for this role I am looking for a skilled Wintel Engineer that can provide maintenance and support on a small Windows based Live System. You will be sponsored through DV+ for this role, but active DV is required to start. Essential skills 3rd Line Support experience PKI Understanding of Networks DV clearance If you are interested in discussing this Wintel Engineer role further, please send your updated CV to (see below) CBSbutler is acting as an employment business for this role.
24/04/2024
Project-based
Salary: circa. £600 per day inside ir35 Location: Onsite in Corsham DV Clearance Required for this role I am looking for a skilled Wintel Engineer that can provide maintenance and support on a small Windows based Live System. You will be sponsored through DV+ for this role, but active DV is required to start. Essential skills 3rd Line Support experience PKI Understanding of Networks DV clearance If you are interested in discussing this Wintel Engineer role further, please send your updated CV to (see below) CBSbutler is acting as an employment business for this role.
Systems Engineer/Network Systems Engineer Job Type: Full-time Location: Redhill - predominantly on site role Salary: up to £50,000 per annum Exciting opportunity a Systems Engineer to join a global Telecommunications organisation in a established Network/Systems team. The role involves designing, maintaining and configuring systems as well as working a range of projects, liaising with the projects office, testing new equipment, and delivering projects in accordance with specifications. This is a rare opportunity to join a market leader in their field working on a wide range of telecommunication and network systems, as well as being involved with a number of different clients and projects. Day to Day of the role: Provide design and configuration for projects. Liaise with the projects office to ensure timely delivery of assigned work. Test and evaluate new equipment as directed. Ensure all technical documentation and drawings are provided and accurate. Visit customer sites in support of projects when required. Define IP structures for new projects and provide guidance to teams. Define equipment lists and specifications for the projects office. Verify new software builds meet test criteria and efficiency. Support customer meetings to understand and enhance future projects. Participate in the Duty MoD/Gov engineer rota and support structure. Contribute to new technical proposals and provide training on new systems. Liaise with partnered agencies for any trials and maintain flexibility for customer needs. Undertake tasks as detailed in the company's security document. Required Skills & Qualifications: Ability to achieve DV Security Clearance. Broad ICT and Satellite communications experience highly desirable. Professional registration is desirable. Cisco CCNA, Juniper, or equivalent experience. Excellent communication and time management skills. Proven administration skills and a flexible, proactive approach. Minimum degree level qualification in a relevant discipline or equivalent experience. Engineering degree preferred. Benefits Include: 25 days Leave Matched Pension contribution of up to 7.5% Private Medical Insurance and Life Assurance
24/04/2024
Full time
Systems Engineer/Network Systems Engineer Job Type: Full-time Location: Redhill - predominantly on site role Salary: up to £50,000 per annum Exciting opportunity a Systems Engineer to join a global Telecommunications organisation in a established Network/Systems team. The role involves designing, maintaining and configuring systems as well as working a range of projects, liaising with the projects office, testing new equipment, and delivering projects in accordance with specifications. This is a rare opportunity to join a market leader in their field working on a wide range of telecommunication and network systems, as well as being involved with a number of different clients and projects. Day to Day of the role: Provide design and configuration for projects. Liaise with the projects office to ensure timely delivery of assigned work. Test and evaluate new equipment as directed. Ensure all technical documentation and drawings are provided and accurate. Visit customer sites in support of projects when required. Define IP structures for new projects and provide guidance to teams. Define equipment lists and specifications for the projects office. Verify new software builds meet test criteria and efficiency. Support customer meetings to understand and enhance future projects. Participate in the Duty MoD/Gov engineer rota and support structure. Contribute to new technical proposals and provide training on new systems. Liaise with partnered agencies for any trials and maintain flexibility for customer needs. Undertake tasks as detailed in the company's security document. Required Skills & Qualifications: Ability to achieve DV Security Clearance. Broad ICT and Satellite communications experience highly desirable. Professional registration is desirable. Cisco CCNA, Juniper, or equivalent experience. Excellent communication and time management skills. Proven administration skills and a flexible, proactive approach. Minimum degree level qualification in a relevant discipline or equivalent experience. Engineering degree preferred. Benefits Include: 25 days Leave Matched Pension contribution of up to 7.5% Private Medical Insurance and Life Assurance
* Position is bonus eligible* Prestigious Financial Institution is currently seeking an Enterprise Monitoring Technical Lead Engineer with strong Splunk experience. Candidate will lead the investigating, planning, and implementing of the enterprise monitoring system, as well as identify areas for improvement, recommend allocation of resources, and work with solution architects to craft an appropriate remediation or enhancement for these systems. Responsibilities: Translate middle and senior management strategic directives into workable technical directives Monitor project status and take remedial action on projects behind schedule and/or over budget Provide subject matter expertise for ongoing support of third-party tools like Splunk Provide expert-level technical mentoring to more junior members of the team Resolve complex support issues in non-production and production environments. Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems. Qualifications: Expert understanding of: Systems administration and change management practices Enterprise monitoring and reporting tools Experience Scripting and/or coding against APIs In-depth knowledge of common used management and monitoring tech Internet/Web based technologies ITIL Best Practices Experience with tech used to support microservices Network technologies AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience Technologies used to support microservices Encryption technologies (SSL/TLS, PKI Infrastructure management) Security controls as applied to software technologies Bachelor's degree in a related area 10+ years of related experience 10 years experience working in a distributed multi-platform environment. 3 years experience working with cloud native applications 3 years experience managing technical projects Cloud certification in AWS is a plus
23/04/2024
Full time
* Position is bonus eligible* Prestigious Financial Institution is currently seeking an Enterprise Monitoring Technical Lead Engineer with strong Splunk experience. Candidate will lead the investigating, planning, and implementing of the enterprise monitoring system, as well as identify areas for improvement, recommend allocation of resources, and work with solution architects to craft an appropriate remediation or enhancement for these systems. Responsibilities: Translate middle and senior management strategic directives into workable technical directives Monitor project status and take remedial action on projects behind schedule and/or over budget Provide subject matter expertise for ongoing support of third-party tools like Splunk Provide expert-level technical mentoring to more junior members of the team Resolve complex support issues in non-production and production environments. Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems. Qualifications: Expert understanding of: Systems administration and change management practices Enterprise monitoring and reporting tools Experience Scripting and/or coding against APIs In-depth knowledge of common used management and monitoring tech Internet/Web based technologies ITIL Best Practices Experience with tech used to support microservices Network technologies AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience Technologies used to support microservices Encryption technologies (SSL/TLS, PKI Infrastructure management) Security controls as applied to software technologies Bachelor's degree in a related area 10+ years of related experience 10 years experience working in a distributed multi-platform environment. 3 years experience working with cloud native applications 3 years experience managing technical projects Cloud certification in AWS is a plus
Request Technology - Craig Johnson
Chelmsford, Massachusetts
*We are unable to sponsor for this permanent Full time onsite role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking an Senior Manager Oracle Applications DBA. Candidate will be very hands-on, and will be ensuring production up-time service levels are maintained and made available per requirements that include backup, recovery, refresh, performance tuning, and security (physical and data). Responsibilities: You will support the following levels: Physical - you will be responsible for the physical and technical oriented aspects eg, storage, security, networking and more; Application - you will handle all application-related issues (eg, queries, users, Embedded SQL's etc.) You will ensure database resources are sized properly and a design strategy is developed to make sure that the database is maintained at a healthy size. You will ensure availability and performance of multi database and application environments with very large volumes and sizes. Responsible to manage Oracle Cloud OCI platform and maintain the ongoing integrations and configurations to keep the Cloud platform in a healthy condition. You will manage or perform routine DBA tasks like database maintenance, backups, recovery, table space management, upgrades, etc. You will execute periodic health checks for databases and recommend changes that should be executed in the production environment to ensure optimal performance. You will interact and work with multiple infrastructure, Security and IT teams as part of environment setup, maintenance and support. This is an important function of this role. Plans and responds to service outages including backup and restore. Monitors system performance diagnosing software and hardware failures to resolution Provides patch management and distribution capabilities to prevent new threats with minimized physical infrastructure impacts. Creates and tests data backups. Provides data cleansing services, verifies data integrity, and implements access controls. Performs database configuration, monitoring, and tuning. Routine maintenance including problem defect analysis and resolution, space, storage, object management, physical database layout, rollback segment management, and temporary space management. Supports logs and alerts, access rights and roles, database instance version control. New IDs, roles, authorizations, audits, locked/unlocked status, revocation. Performs memory usage monitoring, database parameter configuration, database resources, I/O distribution. Ensures system health, maintenance, technical security, recovery, and basic application technical tuning. Maintains Oracle Quarterly Releases and patch management schedules. Supports Systems Development, Migration, and Integration efforts as needed. Significant contributor to work plans for security analysis and recommendations Qualifications: Bachelor's Degree Computer Science or similar required 10+ years Oracle EBS (11i/R12) Minimum five (5) years in ERP Cloud platform 20+ years of experience as Oracle ERP APPS DBA Must have executed a minimum of two Upgrade cycles in the past. Will be responsible for Cutover Downtime reduction thru process improvements in each Upgrade iteration, Must have experience in EBS Application architecture, Concurrent managers, Workflow, layout of application on infrastructure, etc. Must have excellent knowledge in cloning, patching, backup recovery of ERP application including knowledge of ODI, FAW/ADW, Performance tuning, SQL profiling Must have hands on experience of RMAN, Backup Management and different Recovery techniques. Design and Implement disaster recovery plans. Support Oracle Cloud and EBS developers for custom coding, code migration, workflow and concurrent requests Knowledge of system administration functionality within Oracle Cloud ERP, Unix Shell Scripting skills on Oracle ODA's and OVM's Excellent interpersonal communication skills Ability to work with team members located in multiple geographies and time zones. Ability to manage and supervise DBA staff in the team. Responsible for providing day-to-day status and maintenance for Oracle EBS and ERP Cloud.
23/04/2024
Full time
*We are unable to sponsor for this permanent Full time onsite role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking an Senior Manager Oracle Applications DBA. Candidate will be very hands-on, and will be ensuring production up-time service levels are maintained and made available per requirements that include backup, recovery, refresh, performance tuning, and security (physical and data). Responsibilities: You will support the following levels: Physical - you will be responsible for the physical and technical oriented aspects eg, storage, security, networking and more; Application - you will handle all application-related issues (eg, queries, users, Embedded SQL's etc.) You will ensure database resources are sized properly and a design strategy is developed to make sure that the database is maintained at a healthy size. You will ensure availability and performance of multi database and application environments with very large volumes and sizes. Responsible to manage Oracle Cloud OCI platform and maintain the ongoing integrations and configurations to keep the Cloud platform in a healthy condition. You will manage or perform routine DBA tasks like database maintenance, backups, recovery, table space management, upgrades, etc. You will execute periodic health checks for databases and recommend changes that should be executed in the production environment to ensure optimal performance. You will interact and work with multiple infrastructure, Security and IT teams as part of environment setup, maintenance and support. This is an important function of this role. Plans and responds to service outages including backup and restore. Monitors system performance diagnosing software and hardware failures to resolution Provides patch management and distribution capabilities to prevent new threats with minimized physical infrastructure impacts. Creates and tests data backups. Provides data cleansing services, verifies data integrity, and implements access controls. Performs database configuration, monitoring, and tuning. Routine maintenance including problem defect analysis and resolution, space, storage, object management, physical database layout, rollback segment management, and temporary space management. Supports logs and alerts, access rights and roles, database instance version control. New IDs, roles, authorizations, audits, locked/unlocked status, revocation. Performs memory usage monitoring, database parameter configuration, database resources, I/O distribution. Ensures system health, maintenance, technical security, recovery, and basic application technical tuning. Maintains Oracle Quarterly Releases and patch management schedules. Supports Systems Development, Migration, and Integration efforts as needed. Significant contributor to work plans for security analysis and recommendations Qualifications: Bachelor's Degree Computer Science or similar required 10+ years Oracle EBS (11i/R12) Minimum five (5) years in ERP Cloud platform 20+ years of experience as Oracle ERP APPS DBA Must have executed a minimum of two Upgrade cycles in the past. Will be responsible for Cutover Downtime reduction thru process improvements in each Upgrade iteration, Must have experience in EBS Application architecture, Concurrent managers, Workflow, layout of application on infrastructure, etc. Must have excellent knowledge in cloning, patching, backup recovery of ERP application including knowledge of ODI, FAW/ADW, Performance tuning, SQL profiling Must have hands on experience of RMAN, Backup Management and different Recovery techniques. Design and Implement disaster recovery plans. Support Oracle Cloud and EBS developers for custom coding, code migration, workflow and concurrent requests Knowledge of system administration functionality within Oracle Cloud ERP, Unix Shell Scripting skills on Oracle ODA's and OVM's Excellent interpersonal communication skills Ability to work with team members located in multiple geographies and time zones. Ability to manage and supervise DBA staff in the team. Responsible for providing day-to-day status and maintenance for Oracle EBS and ERP Cloud.
Request Technology - Craig Johnson
Chicago, Illinois
* Position is bonus eligible* Prestigious Financial Institution is currently seeking an Enterprise Monitoring Technical Lead Engineer with strong Splunk experience. Candidate will lead the investigating, planning, and implementing of the enterprise monitoring system, as well as identify areas for improvement, recommend allocation of resources, and work with solution architects to craft an appropriate remediation or enhancement for these systems. Responsibilities: Translate middle and senior management strategic directives into workable technical directives Monitor project status and take remedial action on projects behind schedule and/or over budget Provide subject matter expertise for ongoing support of third-party tools like Splunk Provide expert-level technical mentoring to more junior members of the team Resolve complex support issues in non-production and production environments. Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems. Qualifications: Expert understanding of: Systems administration and change management practices Enterprise monitoring and reporting tools Experience Scripting and/or coding against APIs In-depth knowledge of common used management and monitoring tech Internet/Web based technologies ITIL Best Practices Experience with tech used to support microservices Network technologies AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience Technologies used to support microservices Encryption technologies (SSL/TLS, PKI Infrastructure management) Security controls as applied to software technologies Bachelor's degree in a related area 10+ years of related experience 10 years experience working in a distributed multi-platform environment. 3 years experience working with cloud native applications 3 years experience managing technical projects Cloud certification in AWS is a plus
23/04/2024
Full time
* Position is bonus eligible* Prestigious Financial Institution is currently seeking an Enterprise Monitoring Technical Lead Engineer with strong Splunk experience. Candidate will lead the investigating, planning, and implementing of the enterprise monitoring system, as well as identify areas for improvement, recommend allocation of resources, and work with solution architects to craft an appropriate remediation or enhancement for these systems. Responsibilities: Translate middle and senior management strategic directives into workable technical directives Monitor project status and take remedial action on projects behind schedule and/or over budget Provide subject matter expertise for ongoing support of third-party tools like Splunk Provide expert-level technical mentoring to more junior members of the team Resolve complex support issues in non-production and production environments. Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems. Qualifications: Expert understanding of: Systems administration and change management practices Enterprise monitoring and reporting tools Experience Scripting and/or coding against APIs In-depth knowledge of common used management and monitoring tech Internet/Web based technologies ITIL Best Practices Experience with tech used to support microservices Network technologies AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience Technologies used to support microservices Encryption technologies (SSL/TLS, PKI Infrastructure management) Security controls as applied to software technologies Bachelor's degree in a related area 10+ years of related experience 10 years experience working in a distributed multi-platform environment. 3 years experience working with cloud native applications 3 years experience managing technical projects Cloud certification in AWS is a plus
NO SPONSORSHIP Principal, Software Engineering Enterprise Monitoring - Splunk SALARY: $200k- $215k base w/up to 30% bonus LOCATION: Chicago, IL 3 days onsite, 2 days remote Looking for a technical team lead over the enterprise splunk monitoring system. You will be the SME in Splunk Monitoring, Cloud Native Applications running on Kubernetes within AWS. Responsibilities Translate middle and senior management strategic directives into workable technical directives Monitor project status and take remedial action on projects behind schedule and/or over budget Provide subject matter expertise for ongoing support of third-party tools like Splunk Provide expert-level technical mentoring to more junior members of the team Resolve complex support issues in non-production and production environments. Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems Qualifications Systems administration and change management practices Enterprise monitoring and reporting tools Experience Scripting and/or coding against APIs In-depth knowledge of common used management and monitoring tech Internet/Web based technologies ITLT Best Practices Experience with tech used to support microservices Network technologies AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience Technologies used to support microservices Encryption technologies (SSL/TLS, PKI Infrastructure management) Security controls as applied to software technologies Bachelor's degree 10+ years of related experience Minimum 10 years experience working in a distributed multi-platform environment. Minimum 3 years experience working with cloud native applications Minimum 3 years experience managing technical projects
23/04/2024
Full time
NO SPONSORSHIP Principal, Software Engineering Enterprise Monitoring - Splunk SALARY: $200k- $215k base w/up to 30% bonus LOCATION: Chicago, IL 3 days onsite, 2 days remote Looking for a technical team lead over the enterprise splunk monitoring system. You will be the SME in Splunk Monitoring, Cloud Native Applications running on Kubernetes within AWS. Responsibilities Translate middle and senior management strategic directives into workable technical directives Monitor project status and take remedial action on projects behind schedule and/or over budget Provide subject matter expertise for ongoing support of third-party tools like Splunk Provide expert-level technical mentoring to more junior members of the team Resolve complex support issues in non-production and production environments. Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems Qualifications Systems administration and change management practices Enterprise monitoring and reporting tools Experience Scripting and/or coding against APIs In-depth knowledge of common used management and monitoring tech Internet/Web based technologies ITLT Best Practices Experience with tech used to support microservices Network technologies AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience Technologies used to support microservices Encryption technologies (SSL/TLS, PKI Infrastructure management) Security controls as applied to software technologies Bachelor's degree 10+ years of related experience Minimum 10 years experience working in a distributed multi-platform environment. Minimum 3 years experience working with cloud native applications Minimum 3 years experience managing technical projects
NO SPONSORSHIP Principal, Software Engineering Enterprise Cloud Monitoring - Splunk SALARY: $200k- $215k base w/up to 30% bonus LOCATION: Dallas, TX 3 days onsite, 2 days remote It is all about on-premises monitoring and cloud monitoring The products they are looking for outside of Splunk is Data Dog, Dynatrace, New Relic Heavy cloud, AWS, EC2, Automation, application performance monitoring, enterprise monitoring, any EMC patrol, Tivoli, and regulatory experience Responsibilities Translate middle and senior management strategic directives into workable technical directives Monitor project status and take remedial action on projects behind schedule and/or over budget Provide subject matter expertise for ongoing support of third-party tools like Splunk Provide expert-level technical mentoring to more junior members of the team Resolve complex support issues in non-production and production environments. Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems Qualifications Systems administration and change management practices Enterprise monitoring and reporting tools Experience Scripting and/or coding against APIs In-depth knowledge of common used management and monitoring tech Internet/Web based technologies ITLT Best Practices Experience with tech used to support microservices Network technologies AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience Technologies used to support microservices Encryption technologies (SSL/TLS, PKI Infrastructure management) Security controls as applied to software technologies Bachelor's degree 10+ years of related experience Minimum 10 years experience working in a distributed multi-platform environment. Minimum 3 years experience working with cloud native applications Minimum 3 years experience managing technical projects
23/04/2024
Full time
NO SPONSORSHIP Principal, Software Engineering Enterprise Cloud Monitoring - Splunk SALARY: $200k- $215k base w/up to 30% bonus LOCATION: Dallas, TX 3 days onsite, 2 days remote It is all about on-premises monitoring and cloud monitoring The products they are looking for outside of Splunk is Data Dog, Dynatrace, New Relic Heavy cloud, AWS, EC2, Automation, application performance monitoring, enterprise monitoring, any EMC patrol, Tivoli, and regulatory experience Responsibilities Translate middle and senior management strategic directives into workable technical directives Monitor project status and take remedial action on projects behind schedule and/or over budget Provide subject matter expertise for ongoing support of third-party tools like Splunk Provide expert-level technical mentoring to more junior members of the team Resolve complex support issues in non-production and production environments. Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems Qualifications Systems administration and change management practices Enterprise monitoring and reporting tools Experience Scripting and/or coding against APIs In-depth knowledge of common used management and monitoring tech Internet/Web based technologies ITLT Best Practices Experience with tech used to support microservices Network technologies AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience Technologies used to support microservices Encryption technologies (SSL/TLS, PKI Infrastructure management) Security controls as applied to software technologies Bachelor's degree 10+ years of related experience Minimum 10 years experience working in a distributed multi-platform environment. Minimum 3 years experience working with cloud native applications Minimum 3 years experience managing technical projects
*Hybrid, 3 days onsite, 2 days remote* A prestigious company is looking for a Principal, Splunk Monitoring. This role will focus on cloud and on prem monitoring and will work with products such as Splunk, Dynatrace, Data Dog, New Relic, etc. This principal will need experience with AWS, Kubernetes, Automation (Jenkins, Artifactory, etc.). Responsibilities Translate middle and senior management strategic directives into workable technical directives Monitor project status and take remedial action on projects behind schedule and/or over budget Provide subject matter expertise for ongoing support of third-party tools like Splunk Provide expert-level technical mentoring to more junior members of the team Resolve complex support issues in non-production and production environments. Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems Qualifications Bachelor's degree in a related area Minimum 6 years of experience with Splunk Minimum 10 years experience working in a distributed multi-platform environment. Minimum 3 years experience working with cloud native applications Minimum 3 years experience managing technical projects Systems administration and change management practices Enterprise monitoring and reporting tools Experience Scripting and/or coding against APIs In-depth knowledge of common used management and monitoring tech ITLT Best Practices Experience with tech used to support microservices Network technologies AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience Technologies used to support microservices Encryption technologies (SSL/TLS, PKI Infrastructure management) Security controls as applied to software technologies
23/04/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* A prestigious company is looking for a Principal, Splunk Monitoring. This role will focus on cloud and on prem monitoring and will work with products such as Splunk, Dynatrace, Data Dog, New Relic, etc. This principal will need experience with AWS, Kubernetes, Automation (Jenkins, Artifactory, etc.). Responsibilities Translate middle and senior management strategic directives into workable technical directives Monitor project status and take remedial action on projects behind schedule and/or over budget Provide subject matter expertise for ongoing support of third-party tools like Splunk Provide expert-level technical mentoring to more junior members of the team Resolve complex support issues in non-production and production environments. Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems Qualifications Bachelor's degree in a related area Minimum 6 years of experience with Splunk Minimum 10 years experience working in a distributed multi-platform environment. Minimum 3 years experience working with cloud native applications Minimum 3 years experience managing technical projects Systems administration and change management practices Enterprise monitoring and reporting tools Experience Scripting and/or coding against APIs In-depth knowledge of common used management and monitoring tech ITLT Best Practices Experience with tech used to support microservices Network technologies AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience Technologies used to support microservices Encryption technologies (SSL/TLS, PKI Infrastructure management) Security controls as applied to software technologies
*Hybrid, 3 days onsite, 2 days remote* A prestigious company is looking for a Principal, Splunk Monitoring. This role will focus on cloud and on prem monitoring and will work with products such as Splunk, Dynatrace, Data Dog, New Relic, etc. This principal will need experience with AWS, Kubernetes, Automation (Jenkins, Artifactory, etc.). Responsibilities Translate middle and senior management strategic directives into workable technical directives Monitor project status and take remedial action on projects behind schedule and/or over budget Provide subject matter expertise for ongoing support of third-party tools like Splunk Provide expert-level technical mentoring to more junior members of the team Resolve complex support issues in non-production and production environments. Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems Qualifications Bachelor's degree in a related area Minimum 6 years of experience with Splunk Minimum 10 years experience working in a distributed multi-platform environment. Minimum 3 years experience working with cloud native applications Minimum 3 years experience managing technical projects Systems administration and change management practices Enterprise monitoring and reporting tools Experience Scripting and/or coding against APIs In-depth knowledge of common used management and monitoring tech ITLT Best Practices Experience with tech used to support microservices Network technologies AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience Technologies used to support microservices Encryption technologies (SSL/TLS, PKI Infrastructure management) Security controls as applied to software technologies
23/04/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* A prestigious company is looking for a Principal, Splunk Monitoring. This role will focus on cloud and on prem monitoring and will work with products such as Splunk, Dynatrace, Data Dog, New Relic, etc. This principal will need experience with AWS, Kubernetes, Automation (Jenkins, Artifactory, etc.). Responsibilities Translate middle and senior management strategic directives into workable technical directives Monitor project status and take remedial action on projects behind schedule and/or over budget Provide subject matter expertise for ongoing support of third-party tools like Splunk Provide expert-level technical mentoring to more junior members of the team Resolve complex support issues in non-production and production environments. Have an understanding of Cloud Native applications running on Kubernetes within AWS and how exposed APIs may be used to monitor them Assist production support and development staff in debugging environment defects using logging monitors and/or APM-related profiling data Create procedural and troubleshooting documentation related to enterprise monitoring systems and the applications they are monitoring Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and Terraform for the installation, configuration, and/or upgrade of monitoring systems Qualifications Bachelor's degree in a related area Minimum 6 years of experience with Splunk Minimum 10 years experience working in a distributed multi-platform environment. Minimum 3 years experience working with cloud native applications Minimum 3 years experience managing technical projects Systems administration and change management practices Enterprise monitoring and reporting tools Experience Scripting and/or coding against APIs In-depth knowledge of common used management and monitoring tech ITLT Best Practices Experience with tech used to support microservices Network technologies AWS log collection such as CloudTrail, CloudWatch, VPC Flow Logs Monitoring and reporting using SNMP CI/CD tools such as Artifactory, Jenkins, and GIT Cloud native applications, including Terraform experience Technologies used to support microservices Encryption technologies (SSL/TLS, PKI Infrastructure management) Security controls as applied to software technologies
Global Technology Solutions Ltd
Edinburgh, Midlothian
location: Edinburgh Pay rate: £200 per day Duration: 3-6 month contract Hours: 37.5-hour week between 07:30 - 17:30, Monday - Thursday and 07:30 - 16:00 on Fridays Must already hold SC Security Clearance Supporting one of our clients based from the site in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents and service requests, while minimising disruption and providing first-class customer Service. The site benefits from easy access to travel links, free on-site parking and employee rates at the on-site restaurant. Primary role requirements: * Responsible for maintaining and promoting highest level of service to the client * Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient * Responsible for Incident ticket handling, escalation and problem diagnosis * Desktop/Laptop/VDI - build, configuration and deployment to end users * Assist with software installation/deployment * Assist with Smarthphone deployments Secondary role requirements: * Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets * Hardware installation/upgrade/break fix for desktop, laptop, and server * Smarthpone support * Assisting with customer projects * Create and update procedural documentation * Basic telephony support and cable patching * Provide second line operational support across a variety of platforms. * Initial investigation and reporting of network failures. Essential Skills and Qualifications: * Knowledge of Microsoft Windows 10 Operating Systems - Deployment, configuration, and support * Knowledge of Microsoft Office 2010 onwards * Working knowledge of Active Directory - Users and Computers * Have an understanding of DNS, DHCP * Working knowledge of Cisco AnyConnect VPN * RSA Secure Login administration * Proven and demonstrable software and hardware troubleshooting skills * Knowledge of Microsoft SCCM and OS/Application deployment * Good written communication: concise and accurate call logging, documentation and email correspondence * Able to work well as part of a team or independently Desirable skills/qualifications: * ITIL Version 3/4 Foundation * CompTia A+ Certification * Microsoft Windows 7/10 training and certification If you have the skills required please apply now In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy.
23/04/2024
Project-based
location: Edinburgh Pay rate: £200 per day Duration: 3-6 month contract Hours: 37.5-hour week between 07:30 - 17:30, Monday - Thursday and 07:30 - 16:00 on Fridays Must already hold SC Security Clearance Supporting one of our clients based from the site in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents and service requests, while minimising disruption and providing first-class customer Service. The site benefits from easy access to travel links, free on-site parking and employee rates at the on-site restaurant. Primary role requirements: * Responsible for maintaining and promoting highest level of service to the client * Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient * Responsible for Incident ticket handling, escalation and problem diagnosis * Desktop/Laptop/VDI - build, configuration and deployment to end users * Assist with software installation/deployment * Assist with Smarthphone deployments Secondary role requirements: * Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets * Hardware installation/upgrade/break fix for desktop, laptop, and server * Smarthpone support * Assisting with customer projects * Create and update procedural documentation * Basic telephony support and cable patching * Provide second line operational support across a variety of platforms. * Initial investigation and reporting of network failures. Essential Skills and Qualifications: * Knowledge of Microsoft Windows 10 Operating Systems - Deployment, configuration, and support * Knowledge of Microsoft Office 2010 onwards * Working knowledge of Active Directory - Users and Computers * Have an understanding of DNS, DHCP * Working knowledge of Cisco AnyConnect VPN * RSA Secure Login administration * Proven and demonstrable software and hardware troubleshooting skills * Knowledge of Microsoft SCCM and OS/Application deployment * Good written communication: concise and accurate call logging, documentation and email correspondence * Able to work well as part of a team or independently Desirable skills/qualifications: * ITIL Version 3/4 Foundation * CompTia A+ Certification * Microsoft Windows 7/10 training and certification If you have the skills required please apply now In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy.