PSD Technology Contracts Ltd.
Manchester, Lancashire
12/04/2024
Full time
Our retained client, Bethell Group, are a Manchester based civil engineering and utility services group, are continuing their major expansion plans in 2024 targeting a strengthening of their workforce by up to 20%. Bethell, which has operated in the Northwest for over 150 years, has a significant number of framework contracts with the Utility sector, Local Authorities and key infrastructure clients. They are an equal opportunities employer and have been accredited with both Investors in People and The Workplace Wellbeing Charter. They offer accredited training to colleagues who wish to develop themselves professionally and grow their skillsets. Our clients are excited to find themselves with a unique opportunity to expand their current Business Development team with a role to compliment and assist their rapidly evolving and expanding Utility arm. In this role, you will provide a professional, customer focused service to potential and existing customers whilst providing an efficient support service to the Business Development team. A key role will be to bring new work into the business whilst maintaining relationships with all their key clients and improve client relationships to ensure a greater business success rate. For this role, we are looking for someone who ideally has experience in dealing with clients and customers on a daily basis, and as the newest member of the team you will be fully trained and integrated throughout your first few weeks to ensure comfort and stability. Ideally, somebody with multi utility, EV charge point installations and HV/LV Substation client base business development experience. Industrial & Commercial Business Development would be preferable, as their focus for 2024 and beyond will be targeting this market. You will engage with clients, building and creating faster flowing relationships to maximise the customer satisfaction. Without this key relationship builder, they risk losing the desired satisfaction effect that they strive for. In this role, you will use your knowledge to collate information and give feedback to the Managing Director on a regular basis. You will be able to chase updates on outstanding quotations following your submission, updating relevant systems with clear responses. You will provide a professional administration service to the division as and when required, ensuring correspondence is 100% accurate and is distributed within agreed timescales, including emails, marketing leaflets, company data sheets and other forms of correspondence.