My client, a leading multinational defence company, are currently seeking a Software Configuration Manager to join the business in a permanent capacity. The role can be based out of my client's secure site in Warton. - with the requirement to attend site 3 days a week. Due to the nature of my clients work, candidates must either hold a live SC Clearance or be willing and able to undergo the clearance process. Join the Software Management Group (SMG) team and lead the charge in shaping the future of Typhoon aircraft technology. As a Software Configuration Manager, you'll spearhead innovative solutions, collaborate with key stakeholders, and represent the client in external meetings. This is more than a job-it's an opportunity to thrive in a dynamic environment that values creativity, initiative, and professional growth. Elevate your career and be part of a team that pioneers the future of aerospace software. What you'll be doing: Guide the team to deliver all programme milestones and tasks to planned schedules within a fast paced environment Ensure the Creation, test and release hardware/software compatibility Matrix's containing executable software to system integration rigs, development and production flight programmes, in accordance toolset requirements Confirming software configuration management by reviewing and authorising configurable software/data items using software Configuration Management System across avionics system/sub system teams A good understanding of International Traffic Arms Regulations (ITAR), export control, security and Quality policies & procedures Undertake delegated Software Quality control role for all aircraft software/data deliverables including certificate of conformances Responsible for the team day-to day activities, provided guidance, and develop team members in line with company policies and best practice to maintain a motivated workforce Managing team budgets and schedules Your skills and experiences: A degree in a STEM subject or equivalent relevant experience Knowledgeable in aircraft software/hardware configurations Possess excellent attention to detail and be proficient in the discipline of document configuration control Enthusiastic with experience working within a large complex, multi project environment Demonstrated ability to effectively work, collaborate and manage stakeholders at senior levels You should be able to demonstrate; Strong understanding of software configuration standards and processes including quality, defence standards and the software development life cycle etc Understand and comply with the Air businesses policies on security, IT facilities, operating procedures, absence and attendance, staff job time recording, health and -safety and business ethics Experience managing teams Synergize Consulting is committed to equality and diversity in our workplace. Synergize Consulting provides equal employment opportunity to all employees and applicants without regard to an individual's protected status, including race/ethnic origin, colour, nationality, national origin, ancestry, sex/gender, gender identity/expression, gender reassignment, sexual orientation, marriage/civil partnership, pregnancy/maternity, religion or belief, age, disability, or any other protected status or characteristic
19/04/2024
Full time
My client, a leading multinational defence company, are currently seeking a Software Configuration Manager to join the business in a permanent capacity. The role can be based out of my client's secure site in Warton. - with the requirement to attend site 3 days a week. Due to the nature of my clients work, candidates must either hold a live SC Clearance or be willing and able to undergo the clearance process. Join the Software Management Group (SMG) team and lead the charge in shaping the future of Typhoon aircraft technology. As a Software Configuration Manager, you'll spearhead innovative solutions, collaborate with key stakeholders, and represent the client in external meetings. This is more than a job-it's an opportunity to thrive in a dynamic environment that values creativity, initiative, and professional growth. Elevate your career and be part of a team that pioneers the future of aerospace software. What you'll be doing: Guide the team to deliver all programme milestones and tasks to planned schedules within a fast paced environment Ensure the Creation, test and release hardware/software compatibility Matrix's containing executable software to system integration rigs, development and production flight programmes, in accordance toolset requirements Confirming software configuration management by reviewing and authorising configurable software/data items using software Configuration Management System across avionics system/sub system teams A good understanding of International Traffic Arms Regulations (ITAR), export control, security and Quality policies & procedures Undertake delegated Software Quality control role for all aircraft software/data deliverables including certificate of conformances Responsible for the team day-to day activities, provided guidance, and develop team members in line with company policies and best practice to maintain a motivated workforce Managing team budgets and schedules Your skills and experiences: A degree in a STEM subject or equivalent relevant experience Knowledgeable in aircraft software/hardware configurations Possess excellent attention to detail and be proficient in the discipline of document configuration control Enthusiastic with experience working within a large complex, multi project environment Demonstrated ability to effectively work, collaborate and manage stakeholders at senior levels You should be able to demonstrate; Strong understanding of software configuration standards and processes including quality, defence standards and the software development life cycle etc Understand and comply with the Air businesses policies on security, IT facilities, operating procedures, absence and attendance, staff job time recording, health and -safety and business ethics Experience managing teams Synergize Consulting is committed to equality and diversity in our workplace. Synergize Consulting provides equal employment opportunity to all employees and applicants without regard to an individual's protected status, including race/ethnic origin, colour, nationality, national origin, ancestry, sex/gender, gender identity/expression, gender reassignment, sexual orientation, marriage/civil partnership, pregnancy/maternity, religion or belief, age, disability, or any other protected status or characteristic
Senior Software Engineer - (RL7309) Job Title - Senior Software Engineer Reference - RL7309 Salary - Competitive Benefits - Pension, Life Insurance, Health Care, Dental, Gym, Birthday Benefits, 25 days' annual leave, Fitness Classes, & Progression Location - Paignton The Client - Curo are Partnering with a Global Company who deliver their B2B Customers cutting-edge technology. They offer a collaborative and friendly environment, and benefit from excellent retention. The Role - You will be a member of the Positioning Technology (PT) Software Engineering team focusing on innovative design, development and support of software applications for both current and next generation Positioning, Navigating and Timing Simulation test solutions. The role will report directly to one of the Software Team Managers and will have a close working relationship with peer level Project Management Office (PMO), Product Marketing, Engineering and Services team members. Key Responsibilities: Play a technical role in assigned Software projects as a member of the Software team. Contribute to the software development life cycle from its design to implementation and validation. Work as part of the software and/or multi-disciplined Engineering teams to deliver projects and programs. Play a role in developing and defining new product concepts and ideas for both Product and Services. Connect with other functional areas within the organization to drive technical solutions Education: Bachelor's degree in Software Engineering, Computer Engineering, Computer Science, or a similar discipline preferred Job Requirements: Longstanding, demonstrable experience of working within a structured engineering environment that includes Requirements Analysis/Definition, Design/Implementation, Defect Tracking, and Testing Good knowledge of modern C++. Experience using high level/Scripting languages eg Python, Perl, bash Good understanding of Linux based operating systems architecture and how to optimize applications for performance Experience developing multi-core/multi-threaded applications Can effectively apply client's ISO accredited Product Realisation Process (PRP) Desired: Digital Signal Processing experience Programming for Real Time operating systems Knowledge of GNSS signals Knowledge or experience in Visual Studio® product Good knowledge of Object-Oriented software principles Knowledge of configuration management tools and software version control Knowledge of CI best practice Ability to contribute to and eventually lead multi-disciplinary projects through the Project Realisation Process Personal Attributes: Concise, clear and professional communication Communicates effectively, listens sensitively, adapts communication to audience and fosters effective communication with others. Initiative - steps up and takes action without being asked. Looks for opportunities to make a difference. Resourcefulness - adapts to new/difficult situations and devises ways to overcome obstacles. Decisive, determined and persistent - demonstrating both individual and collective ownership. Leading by example and results oriented - focus is on getting to the desired outcome. Additional demonstrable leadership traits. Consistency of approach. Good organizational skills Creativity - original/innovative thinker, ability to go beyond traditional approaches. To apply for this Senior Software Engineer permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
19/04/2024
Full time
Senior Software Engineer - (RL7309) Job Title - Senior Software Engineer Reference - RL7309 Salary - Competitive Benefits - Pension, Life Insurance, Health Care, Dental, Gym, Birthday Benefits, 25 days' annual leave, Fitness Classes, & Progression Location - Paignton The Client - Curo are Partnering with a Global Company who deliver their B2B Customers cutting-edge technology. They offer a collaborative and friendly environment, and benefit from excellent retention. The Role - You will be a member of the Positioning Technology (PT) Software Engineering team focusing on innovative design, development and support of software applications for both current and next generation Positioning, Navigating and Timing Simulation test solutions. The role will report directly to one of the Software Team Managers and will have a close working relationship with peer level Project Management Office (PMO), Product Marketing, Engineering and Services team members. Key Responsibilities: Play a technical role in assigned Software projects as a member of the Software team. Contribute to the software development life cycle from its design to implementation and validation. Work as part of the software and/or multi-disciplined Engineering teams to deliver projects and programs. Play a role in developing and defining new product concepts and ideas for both Product and Services. Connect with other functional areas within the organization to drive technical solutions Education: Bachelor's degree in Software Engineering, Computer Engineering, Computer Science, or a similar discipline preferred Job Requirements: Longstanding, demonstrable experience of working within a structured engineering environment that includes Requirements Analysis/Definition, Design/Implementation, Defect Tracking, and Testing Good knowledge of modern C++. Experience using high level/Scripting languages eg Python, Perl, bash Good understanding of Linux based operating systems architecture and how to optimize applications for performance Experience developing multi-core/multi-threaded applications Can effectively apply client's ISO accredited Product Realisation Process (PRP) Desired: Digital Signal Processing experience Programming for Real Time operating systems Knowledge of GNSS signals Knowledge or experience in Visual Studio® product Good knowledge of Object-Oriented software principles Knowledge of configuration management tools and software version control Knowledge of CI best practice Ability to contribute to and eventually lead multi-disciplinary projects through the Project Realisation Process Personal Attributes: Concise, clear and professional communication Communicates effectively, listens sensitively, adapts communication to audience and fosters effective communication with others. Initiative - steps up and takes action without being asked. Looks for opportunities to make a difference. Resourcefulness - adapts to new/difficult situations and devises ways to overcome obstacles. Decisive, determined and persistent - demonstrating both individual and collective ownership. Leading by example and results oriented - focus is on getting to the desired outcome. Additional demonstrable leadership traits. Consistency of approach. Good organizational skills Creativity - original/innovative thinker, ability to go beyond traditional approaches. To apply for this Senior Software Engineer permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
Global Technology Solutions Ltd
Manchester, Lancashire
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
17/04/2024
Full time
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
A School in Ealing are seeking a Deputy IT Manager to join their IT function. The Deputy IT Manager will work within the Service Desk Team developing and providing support for the IT Infrastructure across the school site ensuring effective operation and availability. The role will involve supporting the IT Manager and acting as an escalation point for the IT service desk team. While the role is primarily 3rd line involving team supervision and project support, it is expected that the Deputy IT Manager will also be involved with other support tasks, including assisting end users and supporting school events. Requirements Management Daily supervision, training and development of staff within the service desk team Promote best practices and ensure teachers are benefiting from the full potential of IT systems Assist the IT Manager in the delivery of IT development plans Oversee the helpdesk ticket system and assign staff appropriately Document IT procedures and create IT admin guides Deputise for the IT Manager as required IT Service Desk Ensure the IT Service Desk is offering a quality support service to all end users through efficient and effective practices as directed by the Network Manager. Ensure the technical knowledge base repository is maintained and kept up to date. Ensure that tickets are resolved in line with agreed SLAs staff are informed of progress regarding solutions. Act as an additional point of contact regarding technical issues raised by staff. Represent the IT manager by taking ownership of issues raised by resolving disputes/complaints. Disaster Recovery/Data Backups Support the maintenance of an effective backup and disaster recovery strategy to ensure against loss of data through VEEAM. Network Infrastructure Support the IT Manager in the operational management and control of technical aspects of the installation, configuration and maintenance of the school's software and network infrastructure Experience Required NVQ Level 4 Network Engineer or CompTIA A+ ITIL v3/v4 Microsoft Certifications (Azure, Server Admin, OS) GCSE pass in Maths and English 9-4 (A-C) Cisco CCNA 200-301 Project Managment Experience of a school setting Line management of IT staff Working with senior stakeholders Experience of working in the education sector Scoping and managing projects Coaching and mentoring skills Demonstrable experience of delivering training Producing user guides and procedures Experience in working with large and complex computer networks based on Microsoft Azure Active Directory.
17/04/2024
Full time
A School in Ealing are seeking a Deputy IT Manager to join their IT function. The Deputy IT Manager will work within the Service Desk Team developing and providing support for the IT Infrastructure across the school site ensuring effective operation and availability. The role will involve supporting the IT Manager and acting as an escalation point for the IT service desk team. While the role is primarily 3rd line involving team supervision and project support, it is expected that the Deputy IT Manager will also be involved with other support tasks, including assisting end users and supporting school events. Requirements Management Daily supervision, training and development of staff within the service desk team Promote best practices and ensure teachers are benefiting from the full potential of IT systems Assist the IT Manager in the delivery of IT development plans Oversee the helpdesk ticket system and assign staff appropriately Document IT procedures and create IT admin guides Deputise for the IT Manager as required IT Service Desk Ensure the IT Service Desk is offering a quality support service to all end users through efficient and effective practices as directed by the Network Manager. Ensure the technical knowledge base repository is maintained and kept up to date. Ensure that tickets are resolved in line with agreed SLAs staff are informed of progress regarding solutions. Act as an additional point of contact regarding technical issues raised by staff. Represent the IT manager by taking ownership of issues raised by resolving disputes/complaints. Disaster Recovery/Data Backups Support the maintenance of an effective backup and disaster recovery strategy to ensure against loss of data through VEEAM. Network Infrastructure Support the IT Manager in the operational management and control of technical aspects of the installation, configuration and maintenance of the school's software and network infrastructure Experience Required NVQ Level 4 Network Engineer or CompTIA A+ ITIL v3/v4 Microsoft Certifications (Azure, Server Admin, OS) GCSE pass in Maths and English 9-4 (A-C) Cisco CCNA 200-301 Project Managment Experience of a school setting Line management of IT staff Working with senior stakeholders Experience of working in the education sector Scoping and managing projects Coaching and mentoring skills Demonstrable experience of delivering training Producing user guides and procedures Experience in working with large and complex computer networks based on Microsoft Azure Active Directory.
Request Technology - Craig Johnson
Chelmsford, Massachusetts
*We are unable to sponsor for this permanent Full time onsite role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking an Senior Manager Oracle Applications DBA. Candidate will be very hands-on, and will be ensuring production up-time service levels are maintained and made available per requirements that include backup, recovery, refresh, performance tuning, and security (physical and data). Responsibilities: You will support the following levels: Physical - you will be responsible for the physical and technical oriented aspects eg, storage, security, networking and more; Application - you will handle all application-related issues (eg, queries, users, Embedded SQL's etc.) You will ensure database resources are sized properly and a design strategy is developed to make sure that the database is maintained at a healthy size. You will ensure availability and performance of multi database and application environments with very large volumes and sizes. Responsible to manage Oracle Cloud OCI platform and maintain the ongoing integrations and configurations to keep the Cloud platform in a healthy condition. You will manage or perform routine DBA tasks like database maintenance, backups, recovery, table space management, upgrades, etc. You will execute periodic health checks for databases and recommend changes that should be executed in the production environment to ensure optimal performance. You will interact and work with multiple infrastructure, Security and IT teams as part of environment setup, maintenance and support. This is an important function of this role. Plans and responds to service outages including backup and restore. Monitors system performance diagnosing software and hardware failures to resolution Provides patch management and distribution capabilities to prevent new threats with minimized physical infrastructure impacts. Creates and tests data backups. Provides data cleansing services, verifies data integrity, and implements access controls. Performs database configuration, monitoring, and tuning. Routine maintenance including problem defect analysis and resolution, space, storage, object management, physical database layout, rollback segment management, and temporary space management. Supports logs and alerts, access rights and roles, database instance version control. New IDs, roles, authorizations, audits, locked/unlocked status, revocation. Performs memory usage monitoring, database parameter configuration, database resources, I/O distribution. Ensures system health, maintenance, technical security, recovery, and basic application technical tuning. Maintains Oracle Quarterly Releases and patch management schedules. Supports Systems Development, Migration, and Integration efforts as needed. Significant contributor to work plans for security analysis and recommendations Qualifications: Bachelor's Degree Computer Science or similar required 10+ years Oracle EBS (11i/R12) Minimum five (5) years in ERP Cloud platform 20+ years of experience as Oracle ERP APPS DBA Must have executed a minimum of two Upgrade cycles in the past. Will be responsible for Cutover Downtime reduction thru process improvements in each Upgrade iteration, Must have experience in EBS Application architecture, Concurrent managers, Workflow, layout of application on infrastructure, etc. Must have excellent knowledge in cloning, patching, backup recovery of ERP application including knowledge of ODI, FAW/ADW, Performance tuning, SQL profiling Must have hands on experience of RMAN, Backup Management and different Recovery techniques. Design and Implement disaster recovery plans. Support Oracle Cloud and EBS developers for custom coding, code migration, workflow and concurrent requests Knowledge of system administration functionality within Oracle Cloud ERP, Unix Shell Scripting skills on Oracle ODA's and OVM's Excellent interpersonal communication skills Ability to work with team members located in multiple geographies and time zones. Ability to manage and supervise DBA staff in the team. Responsible for providing day-to-day status and maintenance for Oracle EBS and ERP Cloud.
16/04/2024
Full time
*We are unable to sponsor for this permanent Full time onsite role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking an Senior Manager Oracle Applications DBA. Candidate will be very hands-on, and will be ensuring production up-time service levels are maintained and made available per requirements that include backup, recovery, refresh, performance tuning, and security (physical and data). Responsibilities: You will support the following levels: Physical - you will be responsible for the physical and technical oriented aspects eg, storage, security, networking and more; Application - you will handle all application-related issues (eg, queries, users, Embedded SQL's etc.) You will ensure database resources are sized properly and a design strategy is developed to make sure that the database is maintained at a healthy size. You will ensure availability and performance of multi database and application environments with very large volumes and sizes. Responsible to manage Oracle Cloud OCI platform and maintain the ongoing integrations and configurations to keep the Cloud platform in a healthy condition. You will manage or perform routine DBA tasks like database maintenance, backups, recovery, table space management, upgrades, etc. You will execute periodic health checks for databases and recommend changes that should be executed in the production environment to ensure optimal performance. You will interact and work with multiple infrastructure, Security and IT teams as part of environment setup, maintenance and support. This is an important function of this role. Plans and responds to service outages including backup and restore. Monitors system performance diagnosing software and hardware failures to resolution Provides patch management and distribution capabilities to prevent new threats with minimized physical infrastructure impacts. Creates and tests data backups. Provides data cleansing services, verifies data integrity, and implements access controls. Performs database configuration, monitoring, and tuning. Routine maintenance including problem defect analysis and resolution, space, storage, object management, physical database layout, rollback segment management, and temporary space management. Supports logs and alerts, access rights and roles, database instance version control. New IDs, roles, authorizations, audits, locked/unlocked status, revocation. Performs memory usage monitoring, database parameter configuration, database resources, I/O distribution. Ensures system health, maintenance, technical security, recovery, and basic application technical tuning. Maintains Oracle Quarterly Releases and patch management schedules. Supports Systems Development, Migration, and Integration efforts as needed. Significant contributor to work plans for security analysis and recommendations Qualifications: Bachelor's Degree Computer Science or similar required 10+ years Oracle EBS (11i/R12) Minimum five (5) years in ERP Cloud platform 20+ years of experience as Oracle ERP APPS DBA Must have executed a minimum of two Upgrade cycles in the past. Will be responsible for Cutover Downtime reduction thru process improvements in each Upgrade iteration, Must have experience in EBS Application architecture, Concurrent managers, Workflow, layout of application on infrastructure, etc. Must have excellent knowledge in cloning, patching, backup recovery of ERP application including knowledge of ODI, FAW/ADW, Performance tuning, SQL profiling Must have hands on experience of RMAN, Backup Management and different Recovery techniques. Design and Implement disaster recovery plans. Support Oracle Cloud and EBS developers for custom coding, code migration, workflow and concurrent requests Knowledge of system administration functionality within Oracle Cloud ERP, Unix Shell Scripting skills on Oracle ODA's and OVM's Excellent interpersonal communication skills Ability to work with team members located in multiple geographies and time zones. Ability to manage and supervise DBA staff in the team. Responsible for providing day-to-day status and maintenance for Oracle EBS and ERP Cloud.
Global Technology Solutions Ltd
Antrim, County Antrim
Ideal location - Belfast Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Belfast . Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
12/04/2024
Full time
Ideal location - Belfast Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Belfast . Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.