Network Management System Lead Architect (CRS6JP) JOB LOCATION: Ashton Vale, Bristol WORK PATTERN: Working from home options available, though required in the office as and when business requires. SECURITY CLEARANCE LEVEL: SC DURATION: 4 + Months Minimum PAY RATE: £70/hr or £75/hr - Umbrella inside IR35 Role: Our Client have been awarded the contract to manage and develop the UK satellite network. As part of this an extensive modernisation programme is taking place. This role will lead the team to maintain the current Network Management System for the communications network and assist in development and deployment of the architecture to modernise and enhance the system. A background in Telecoms network management and understand of current products and methodologies is essential, and any knowledge of satellite operations would be an advantage. Who We're Looking for: Someone for whom collaboration and working in partnership comes naturally. A confident communicator with the ability to negotiate. You will also be self-motivated with an energetic attitude, being able to transform complex problems into simple, elegant solution. Capable of working within a team, providing specialist knowledge and direction to others Someone who understands how' you do things is just as important as what' you do - who will role model and apply our Principles (see below) A person who is resilient and adaptable, who can navigate ambiguity and complexity and help teams own and deliver day to day. The successful candidate will need to demonstrate the above qualities and experience in: Must have: Proven experience leading teams of technical personnel at various levels of experience Technical expertise as a lead architect in the design, operation, and support of telecom network management systems Ability to think strategically, setting technical direction and defining steps to reach a desired end state Demonstrable experience leading teams in the defence or telecommunication industry Understanding of change and configuration control process in the context of the Engineering Design Lifecycle Ability to represent the NMS function to the wider business- engaging in cross departmental working groups, committees and exercises UK SC Clearance or ability to obtain under Babcock sponsorship Would Ideally Have: Experience with the MILSATCOM domain but not essential. Previous experience with a satellite network operator Strong understanding of IT network disaster recovery practices Knowledge of satellite Network management and configuration systems would be an advantage. Understanding of the ITIL model and TM framework Education and Qualifications: Degree or equivalent experience in a relevant Engineering Discipline Skills and Attributes: Be conversant with the standards relating to the Systems Engineering discipline (eg ISO/IEC/IEEE15288) Must hold or be able to obtain SC Clearance.
18/04/2024
Project-based
Network Management System Lead Architect (CRS6JP) JOB LOCATION: Ashton Vale, Bristol WORK PATTERN: Working from home options available, though required in the office as and when business requires. SECURITY CLEARANCE LEVEL: SC DURATION: 4 + Months Minimum PAY RATE: £70/hr or £75/hr - Umbrella inside IR35 Role: Our Client have been awarded the contract to manage and develop the UK satellite network. As part of this an extensive modernisation programme is taking place. This role will lead the team to maintain the current Network Management System for the communications network and assist in development and deployment of the architecture to modernise and enhance the system. A background in Telecoms network management and understand of current products and methodologies is essential, and any knowledge of satellite operations would be an advantage. Who We're Looking for: Someone for whom collaboration and working in partnership comes naturally. A confident communicator with the ability to negotiate. You will also be self-motivated with an energetic attitude, being able to transform complex problems into simple, elegant solution. Capable of working within a team, providing specialist knowledge and direction to others Someone who understands how' you do things is just as important as what' you do - who will role model and apply our Principles (see below) A person who is resilient and adaptable, who can navigate ambiguity and complexity and help teams own and deliver day to day. The successful candidate will need to demonstrate the above qualities and experience in: Must have: Proven experience leading teams of technical personnel at various levels of experience Technical expertise as a lead architect in the design, operation, and support of telecom network management systems Ability to think strategically, setting technical direction and defining steps to reach a desired end state Demonstrable experience leading teams in the defence or telecommunication industry Understanding of change and configuration control process in the context of the Engineering Design Lifecycle Ability to represent the NMS function to the wider business- engaging in cross departmental working groups, committees and exercises UK SC Clearance or ability to obtain under Babcock sponsorship Would Ideally Have: Experience with the MILSATCOM domain but not essential. Previous experience with a satellite network operator Strong understanding of IT network disaster recovery practices Knowledge of satellite Network management and configuration systems would be an advantage. Understanding of the ITIL model and TM framework Education and Qualifications: Degree or equivalent experience in a relevant Engineering Discipline Skills and Attributes: Be conversant with the standards relating to the Systems Engineering discipline (eg ISO/IEC/IEEE15288) Must hold or be able to obtain SC Clearance.
Salary £35,392 Hybrid Work Pattern 27-day Holiday plus Bank Holidays I am currently recruiting for a public sector organisation seeking a dedicated and skilled IT Operations Engineer to join our team. This is an exciting opportunity to be part of a team responsible for providing a responsive technical service, managing systems, and installing upgrades or new systems. Key Responsibilities: Must have worked with Active H and have experience of doing configuration. Experience of operating within a ticket system, and managing business as Usage Experience of working with Active Directory & VMware Experience of MS Exchange Server Requirements: Proven experience in a similar role. Strong analytical and problem-solving skills. In-depth knowledge of server, storage, network, and cloud infrastructure. The ability to work in a team and manage complex systems. Due to the highly technical nature of this post, the successful candidate will be required to have a deep understanding of IT operations and infrastructure. If you are a problem solver, have a keen eye for detail, and are looking for a challenging role in a dynamic environment, I would like to hear from you. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
18/04/2024
Full time
Salary £35,392 Hybrid Work Pattern 27-day Holiday plus Bank Holidays I am currently recruiting for a public sector organisation seeking a dedicated and skilled IT Operations Engineer to join our team. This is an exciting opportunity to be part of a team responsible for providing a responsive technical service, managing systems, and installing upgrades or new systems. Key Responsibilities: Must have worked with Active H and have experience of doing configuration. Experience of operating within a ticket system, and managing business as Usage Experience of working with Active Directory & VMware Experience of MS Exchange Server Requirements: Proven experience in a similar role. Strong analytical and problem-solving skills. In-depth knowledge of server, storage, network, and cloud infrastructure. The ability to work in a team and manage complex systems. Due to the highly technical nature of this post, the successful candidate will be required to have a deep understanding of IT operations and infrastructure. If you are a problem solver, have a keen eye for detail, and are looking for a challenging role in a dynamic environment, I would like to hear from you. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Propose, demonstrate, and implement solutions to enable access to M365 applications while securing endpoints (mobile phones, tablet, or BYOD) in collaboration with the Microsoft Exchange specialist and colleagues from End-User Devices service. Manage and monitor on day-to-day basis the endpoint, conditional access, etc. Support the rest of the product teams in their daily tasks. Install, configure, test, and maintain the cloud environments, application software, and system management tools. Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with the product teams to implement them. Maintain security, backup, and redundancy strategies (where needed). Provide 2nd and 3rd level support. Liaise with vendors and other IT personnel for problem resolution. Develop, implement, and maintain policies, procedures, and associated training plans for system administration and appropriate use. Train the rest of the product team to support the solution. Participate in the design of information and operational support systems. Requirements: Proven working experience in installing, configuring, and troubleshooting Microsoft Intune . Experience with endpoint management, policy configuration and deployment, certificate integration and integration with SCCM (hybrid configuration/co-management). Solid experience in the administration of Microsoft 365 solutions , with a particular attention to Azure AD, Intune and/or Exchange online. Solid experience with conditional access management and app protection Solid experience with MTR management from Intune, BYOD management and integration of Windows, Apple and Android systems into Intune. Experience with monitoring and deployment systems. Solid Scripting and PowerShell skills . Strong problem-solving skills. Excellent communication and interpersonal skills. Proficiency in English is required, and knowledge of German, French, or Dutch is considered an asset. Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience. Relevant Microsoft certifications would be advantageous. Additional information: Location: Brussels, and Berlin occasionally (Travel costs will be paid by the client). Work regime: fulltime
18/04/2024
Project-based
Propose, demonstrate, and implement solutions to enable access to M365 applications while securing endpoints (mobile phones, tablet, or BYOD) in collaboration with the Microsoft Exchange specialist and colleagues from End-User Devices service. Manage and monitor on day-to-day basis the endpoint, conditional access, etc. Support the rest of the product teams in their daily tasks. Install, configure, test, and maintain the cloud environments, application software, and system management tools. Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with the product teams to implement them. Maintain security, backup, and redundancy strategies (where needed). Provide 2nd and 3rd level support. Liaise with vendors and other IT personnel for problem resolution. Develop, implement, and maintain policies, procedures, and associated training plans for system administration and appropriate use. Train the rest of the product team to support the solution. Participate in the design of information and operational support systems. Requirements: Proven working experience in installing, configuring, and troubleshooting Microsoft Intune . Experience with endpoint management, policy configuration and deployment, certificate integration and integration with SCCM (hybrid configuration/co-management). Solid experience in the administration of Microsoft 365 solutions , with a particular attention to Azure AD, Intune and/or Exchange online. Solid experience with conditional access management and app protection Solid experience with MTR management from Intune, BYOD management and integration of Windows, Apple and Android systems into Intune. Experience with monitoring and deployment systems. Solid Scripting and PowerShell skills . Strong problem-solving skills. Excellent communication and interpersonal skills. Proficiency in English is required, and knowledge of German, French, or Dutch is considered an asset. Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience. Relevant Microsoft certifications would be advantageous. Additional information: Location: Brussels, and Berlin occasionally (Travel costs will be paid by the client). Work regime: fulltime
Network Services Technical Specialist - CCNA/CCNP This role requires a mix of technical hands-on and functional hands-off expertise! Performance monitoring, service performance, 3rd party and vendor management, SLA's, service improvement! Supporting Network Operations and Network Services. Technical background - Palo Alto Prisma Access/Strata Management are a bonus but training provided, Cisco ASA, Cisco Checkpoint, R&S, LAN/WAN, Routing & Switching, Juniper, Networks, CCNP, CCDA, VSS, Datacentre, QoS, VPN, MPLS, IPSEC, F5, Load Balancing, Palo Alto, PA Series Firewalls, Palo Alto ACE, PCNSE, WAAS, WCCP, VoIP, Telephony, Cisco/Avaya, Virtualisation, Virtual Networks, Virtual Switching, Virtual Routing. To £60,000 + £5,000pa Car Allowance + Excellent Benefits + Hybrid Working Birmingham, Solihull, West Midlands FTSE 250 Total IT Solutions Provider and IT outsourcer with their heart in the Birmingham area urgently require a focused, professional and client facing Network Specialist who still has the desire to offer hands-on capability and functional expertise. Ideally, you will have earned your stripes and impressive battle scars in the IT Solutions and Services arena as a Network Engineer, and now, as part of your a natural progression be heading towards the upper echelon Network Specialist platform. The key requirements of the ideal candidate: Palo Alto and Meraki are key technologies - Palo Alto Prisma Access/Strata Management are bonus - but training provided Role is 50% new/complex site delivery and 50% supporting the Tech Leads with design/migration to Prisma Need candidates willing to travel through the UK and sometimes Europe Current UK Security Clearance is a need, or you must be able to be eligible for SC To secure this post: You will work with the Network Services Manager to determine and agree business functional and non-functional expectations by working with the IT Business Partners, the business and specifying the external research needed to obtain market information. You will work with 3rd parties and IT and Engineering Teams documenting how technology is designed and deployed for Network Services to improve configurations to improve performance. You will provide technical data for Network Services by defining Service Portfolio and catalogue entries for Technical Products and configuration information to support operations and solutions in consuming the services. You will work with the Network Services Lead & Service Management Team to support the achievement of SLA's and targets. You will coexist with the Operational Teams and 3rd Parties to understand issues, resolve problems and improve performance. You will provide detailed information for management by assisting the Networks Technical Leads with short-term and long-term roadmaps covering all technical aspects of the service, working with Solutions and Partners/3rd Parties to improve detail and costings. Support bringing new services into live by analysing proposed functional/non-functional requirements, developing technical options and recommendations, preparing low level Deployment/Configuration Designs and ongoing operational cost models; establishing time schedules with Operations and partners/3rd parties to implement the required technologies, skills and procedures. Report on Network Services technical costs and impact on TCO costing by reviewing 3rd party support costs, internal delivery and operating costs, anticipating volume changes and cost impact within the teams. Maintain professional and technical knowledge by constantly scanning/reviewing the market, attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Technical Background : Cisco ASA, Cisco Checkpoint, R&S, LAN/WAN R&S, LAN/WAN, Routing & Switching, Juniper, Networks, CCNP, CCDA, ACE, PCNSE VSS, QoS, VPN, MPLS, IPSEC F5, Load Balancing, WAAS, WCCP, VoIP Telephony, Cisco/Avaya Virtualisation, Virtual Networks, Virtual Switching, Virtual Routing. Highly Desirable Certifications: Cisco CCNP, CCDA Palo Alto ACE, PCNSE The successful candidate will secure a role with a forward thinking, dynamic, IT focused global organisation. In return you will receive an excellent salary and benefits package. Call Experis IT today
18/04/2024
Full time
Network Services Technical Specialist - CCNA/CCNP This role requires a mix of technical hands-on and functional hands-off expertise! Performance monitoring, service performance, 3rd party and vendor management, SLA's, service improvement! Supporting Network Operations and Network Services. Technical background - Palo Alto Prisma Access/Strata Management are a bonus but training provided, Cisco ASA, Cisco Checkpoint, R&S, LAN/WAN, Routing & Switching, Juniper, Networks, CCNP, CCDA, VSS, Datacentre, QoS, VPN, MPLS, IPSEC, F5, Load Balancing, Palo Alto, PA Series Firewalls, Palo Alto ACE, PCNSE, WAAS, WCCP, VoIP, Telephony, Cisco/Avaya, Virtualisation, Virtual Networks, Virtual Switching, Virtual Routing. To £60,000 + £5,000pa Car Allowance + Excellent Benefits + Hybrid Working Birmingham, Solihull, West Midlands FTSE 250 Total IT Solutions Provider and IT outsourcer with their heart in the Birmingham area urgently require a focused, professional and client facing Network Specialist who still has the desire to offer hands-on capability and functional expertise. Ideally, you will have earned your stripes and impressive battle scars in the IT Solutions and Services arena as a Network Engineer, and now, as part of your a natural progression be heading towards the upper echelon Network Specialist platform. The key requirements of the ideal candidate: Palo Alto and Meraki are key technologies - Palo Alto Prisma Access/Strata Management are bonus - but training provided Role is 50% new/complex site delivery and 50% supporting the Tech Leads with design/migration to Prisma Need candidates willing to travel through the UK and sometimes Europe Current UK Security Clearance is a need, or you must be able to be eligible for SC To secure this post: You will work with the Network Services Manager to determine and agree business functional and non-functional expectations by working with the IT Business Partners, the business and specifying the external research needed to obtain market information. You will work with 3rd parties and IT and Engineering Teams documenting how technology is designed and deployed for Network Services to improve configurations to improve performance. You will provide technical data for Network Services by defining Service Portfolio and catalogue entries for Technical Products and configuration information to support operations and solutions in consuming the services. You will work with the Network Services Lead & Service Management Team to support the achievement of SLA's and targets. You will coexist with the Operational Teams and 3rd Parties to understand issues, resolve problems and improve performance. You will provide detailed information for management by assisting the Networks Technical Leads with short-term and long-term roadmaps covering all technical aspects of the service, working with Solutions and Partners/3rd Parties to improve detail and costings. Support bringing new services into live by analysing proposed functional/non-functional requirements, developing technical options and recommendations, preparing low level Deployment/Configuration Designs and ongoing operational cost models; establishing time schedules with Operations and partners/3rd parties to implement the required technologies, skills and procedures. Report on Network Services technical costs and impact on TCO costing by reviewing 3rd party support costs, internal delivery and operating costs, anticipating volume changes and cost impact within the teams. Maintain professional and technical knowledge by constantly scanning/reviewing the market, attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Technical Background : Cisco ASA, Cisco Checkpoint, R&S, LAN/WAN R&S, LAN/WAN, Routing & Switching, Juniper, Networks, CCNP, CCDA, ACE, PCNSE VSS, QoS, VPN, MPLS, IPSEC F5, Load Balancing, WAAS, WCCP, VoIP Telephony, Cisco/Avaya Virtualisation, Virtual Networks, Virtual Switching, Virtual Routing. Highly Desirable Certifications: Cisco CCNP, CCDA Palo Alto ACE, PCNSE The successful candidate will secure a role with a forward thinking, dynamic, IT focused global organisation. In return you will receive an excellent salary and benefits package. Call Experis IT today
Are you keen to join a truly caring firm? You will be Joining this UK-owned business as their Change & Release Analyst where you will report directly into the Change & Release Management Lead. This is a fast paced environment, spanning across Business Systems and will work closely with all levels of stakeholders, including management, system specialists, system owners, business stakeholders, development teams, and 3rd party technology partners. Location: London or Bristol - (hybrid 3 days on-site) Remuneration: up to£45,000 + 15% pension or 10% pension with 5% salary increase + up to 12% bonus + private medical + life insurance + 28 days holiday + more! Your role as a Change and Release Analyst: Demonstrable experience in the day to day operation in Change and Release Management. Experience of working in a complex multi-sourced environment. Excellent working knowledge of Service Management processes, with the ability to support process mapping and development, workflows, service measurement, new service/supplier on-boarding (incl. transition planning, release, user adoption), CSI, etc. Working knowledge of configuration management systems, such as insight, SNOW, BMC Discovery and SolarWinds Strong working-knowledge of ITSM tooling - preferably ServiceNow, BMC Remedy and Jira Service Desk. Ideally to be successful as a Change and Release Analyst you will have: 2 years change experience is essential and familiarity with release is desirable ITIL V3/V4 Foundation or above qualification Clear communication and is articulate Customer Service orientated Sound like you? Please apply directly for more detail!
17/04/2024
Full time
Are you keen to join a truly caring firm? You will be Joining this UK-owned business as their Change & Release Analyst where you will report directly into the Change & Release Management Lead. This is a fast paced environment, spanning across Business Systems and will work closely with all levels of stakeholders, including management, system specialists, system owners, business stakeholders, development teams, and 3rd party technology partners. Location: London or Bristol - (hybrid 3 days on-site) Remuneration: up to£45,000 + 15% pension or 10% pension with 5% salary increase + up to 12% bonus + private medical + life insurance + 28 days holiday + more! Your role as a Change and Release Analyst: Demonstrable experience in the day to day operation in Change and Release Management. Experience of working in a complex multi-sourced environment. Excellent working knowledge of Service Management processes, with the ability to support process mapping and development, workflows, service measurement, new service/supplier on-boarding (incl. transition planning, release, user adoption), CSI, etc. Working knowledge of configuration management systems, such as insight, SNOW, BMC Discovery and SolarWinds Strong working-knowledge of ITSM tooling - preferably ServiceNow, BMC Remedy and Jira Service Desk. Ideally to be successful as a Change and Release Analyst you will have: 2 years change experience is essential and familiarity with release is desirable ITIL V3/V4 Foundation or above qualification Clear communication and is articulate Customer Service orientated Sound like you? Please apply directly for more detail!
Are you keen to join a truly caring firm? You will be Joining this UK-owned business as their Change & Release Analyst where you will report directly into the Change & Release Management Lead. This is a fast paced environment, spanning across Business Systems and will work closely with all levels of stakeholders, including management, system specialists, system owners, business stakeholders, development teams, and 3rd party technology partners. Location: London or Bristol - (hybrid 3 days on-site) Remuneration: up to£45,000 + 15% pension or 10% pension with 5% salary increase + up to 12% bonus + private medical + life insurance + 28 days holiday + more! Your role as a Change and Release Analyst: Demonstrable experience in the day to day operation in Change and Release Management. Experience of working in a complex multi-sourced environment. Excellent working knowledge of Service Management processes, with the ability to support process mapping and development, workflows, service measurement, new service/supplier on-boarding (incl. transition planning, release, user adoption), CSI, etc. Working knowledge of configuration management systems, such as insight, SNOW, BMC Discovery and SolarWinds Strong working-knowledge of ITSM tooling - preferably ServiceNow, BMC Remedy and Jira Service Desk. Ideally to be successful as a Change and Release Analyst you will have: 2 years change experience is essential and familiarity with release is desirable ITIL V3/V4 Foundation or above qualification Clear communication and is articulate Customer Service orientated Sound like you? Please apply directly for more detail!
17/04/2024
Full time
Are you keen to join a truly caring firm? You will be Joining this UK-owned business as their Change & Release Analyst where you will report directly into the Change & Release Management Lead. This is a fast paced environment, spanning across Business Systems and will work closely with all levels of stakeholders, including management, system specialists, system owners, business stakeholders, development teams, and 3rd party technology partners. Location: London or Bristol - (hybrid 3 days on-site) Remuneration: up to£45,000 + 15% pension or 10% pension with 5% salary increase + up to 12% bonus + private medical + life insurance + 28 days holiday + more! Your role as a Change and Release Analyst: Demonstrable experience in the day to day operation in Change and Release Management. Experience of working in a complex multi-sourced environment. Excellent working knowledge of Service Management processes, with the ability to support process mapping and development, workflows, service measurement, new service/supplier on-boarding (incl. transition planning, release, user adoption), CSI, etc. Working knowledge of configuration management systems, such as insight, SNOW, BMC Discovery and SolarWinds Strong working-knowledge of ITSM tooling - preferably ServiceNow, BMC Remedy and Jira Service Desk. Ideally to be successful as a Change and Release Analyst you will have: 2 years change experience is essential and familiarity with release is desirable ITIL V3/V4 Foundation or above qualification Clear communication and is articulate Customer Service orientated Sound like you? Please apply directly for more detail!
As the Atlassian Application Operations Engineer you will have a deep understanding of Atlassian tools, plug ins and underlying technology. You would be responsible for the ongoing maintenance and development of our Atlassian tools supporting our digital service. Your role will be supporting, maintaining, and developing our on-premise (Data Centre) installation of Atlassian products including Jira Software, Jira Service Management and Confluence. Responsibilities Administer the Back End Atlassian infrastructure and ensure the platform is highly available, reliable and secure Leading the Upgrading of Atlassian Data Centre products and plug-ins, working closely with O/S and DB specialists Building a replica of Production in DEV Upgrading in repeatable steps until confident to replicate Production upgrade Administrate the patching, backup and recovery of the Atlassian infrastructure Configure in a Staging environment a Data Centre instance supporting a resilient system (load balanced and distributed) Support the business in creating Jira projects and Confluence spaces Creating workflows, fields, screens, reports, dashboards etc. based on custom requirements Provide new ideas or processes for using the Atlassian suite more effectively Determine ways to optimise/improve Jira process workflows, as well as identify where functionality can/cannot meet user requests Develop metrics dashboards and advanced filters in Jira to provide end-users and business leadership with meaningful operational/performance metrics and status reports Manage all add-ons and integrations Provide user and JIRA Admin training Manage and own any documentation to aid support of the Atlassian suite Essential Skills Experience in the Atlassian Data Centre administration, configuration and support of Jira and Confluence Proven track history of upgrading Data Centre configurations and resilient infrastructure In-depth Jira, Jira Service Management, Confluence configuration and workflow changes Jira projects, access and administration Deep understanding of Atlassian architecture, focusing on JIRA, Jira Service Management and Confluence with a deep understanding of modularised workflows, permission schemes, notification schemes Proven ability to quickly pick up and understand complex technical issues and come up with solutions Skills to develop solutions for integration with other tools, automate manual processes, data migration routines and extract data for reporting and analytics purposes Jira add-ons, associated plug-ins and extension JIRA reporting and report filters Experience in a technical customer support role Desirable Skills Working knowledge of using Jira REST API or other REST based web services Skills to develop solutions for integration with other tools, automate manual processes, data migration routines and extract data for reporting and analytics purposes Proficiency in Linux server support and configuration as well as command line troubleshooting utilities Jira add-ons, associated plug-ins and extension JIRA reporting and report filters Experience in a technical customer support role If you feel you have the skills and experience needed for this role; please do apply now.
17/04/2024
Project-based
As the Atlassian Application Operations Engineer you will have a deep understanding of Atlassian tools, plug ins and underlying technology. You would be responsible for the ongoing maintenance and development of our Atlassian tools supporting our digital service. Your role will be supporting, maintaining, and developing our on-premise (Data Centre) installation of Atlassian products including Jira Software, Jira Service Management and Confluence. Responsibilities Administer the Back End Atlassian infrastructure and ensure the platform is highly available, reliable and secure Leading the Upgrading of Atlassian Data Centre products and plug-ins, working closely with O/S and DB specialists Building a replica of Production in DEV Upgrading in repeatable steps until confident to replicate Production upgrade Administrate the patching, backup and recovery of the Atlassian infrastructure Configure in a Staging environment a Data Centre instance supporting a resilient system (load balanced and distributed) Support the business in creating Jira projects and Confluence spaces Creating workflows, fields, screens, reports, dashboards etc. based on custom requirements Provide new ideas or processes for using the Atlassian suite more effectively Determine ways to optimise/improve Jira process workflows, as well as identify where functionality can/cannot meet user requests Develop metrics dashboards and advanced filters in Jira to provide end-users and business leadership with meaningful operational/performance metrics and status reports Manage all add-ons and integrations Provide user and JIRA Admin training Manage and own any documentation to aid support of the Atlassian suite Essential Skills Experience in the Atlassian Data Centre administration, configuration and support of Jira and Confluence Proven track history of upgrading Data Centre configurations and resilient infrastructure In-depth Jira, Jira Service Management, Confluence configuration and workflow changes Jira projects, access and administration Deep understanding of Atlassian architecture, focusing on JIRA, Jira Service Management and Confluence with a deep understanding of modularised workflows, permission schemes, notification schemes Proven ability to quickly pick up and understand complex technical issues and come up with solutions Skills to develop solutions for integration with other tools, automate manual processes, data migration routines and extract data for reporting and analytics purposes Jira add-ons, associated plug-ins and extension JIRA reporting and report filters Experience in a technical customer support role Desirable Skills Working knowledge of using Jira REST API or other REST based web services Skills to develop solutions for integration with other tools, automate manual processes, data migration routines and extract data for reporting and analytics purposes Proficiency in Linux server support and configuration as well as command line troubleshooting utilities Jira add-ons, associated plug-ins and extension JIRA reporting and report filters Experience in a technical customer support role If you feel you have the skills and experience needed for this role; please do apply now.
A Technical QL Housing Management Specialist is required for our client based in Manchester for an initial 3-month contract. This will be on an ad hoc basis initially, 2-3 days per week at the start of the project and then increasing due to project demand. The specialist will be required to attend site one day per week (there is some flexibility, but some onsite presence is a must). Our client is looking for a housing management system specialist that has experience specifically with QL, has implemented modules for a customer portal and mobile working and has some experience of co-ordinating the work to install the modules. Our client is looking to improve customer accessibility to online services utilising Aareon's Customer Portal & mobile application. They are also embarking on a project to promote agile working amongst their teams and to enhance visibility on the estates enabling more activities to be completed whilst mobile. Utilising Aareon's Versaa product this will allow integration with the full QL application using mobile devices such as tablets & smartphones whilst visiting customers around the estate which will increase productivity. The specialist will be working with a well-established ICT team who deliver an ICT support & development function to the Housing Services. The team has a varied ICT skill set ranging from day-to-day ICT support as well as delivering Aareon QL support & development to an advanced level. The skills and abilities required for this role are: Experience of implementing Aareon's Versaa Application and Customer Portal to include online payments and Online repairs ordering. Aareon QL & Versaa knowledge including creation of workflows and Scripting & form design. Knowledge & experience of using SQL Creation of test & live environments for customer web Portal & app Ensuring configuration meets business process requirements. Design and production of technical requirements and technical documentation Training/Handover to existing application development & support teams Project management experience Proven involvement in managing projects demonstrated from identifying needs, offering and delivering solutions into a business, working within change control and project management methodologies. Project experience, preferably in the context of new systems Experience of creating/implementing & configuration and maintenance of mobile working and tenant web portal applications specifically Aareon Versa/Customer Portals/mobile apps
17/04/2024
Project-based
A Technical QL Housing Management Specialist is required for our client based in Manchester for an initial 3-month contract. This will be on an ad hoc basis initially, 2-3 days per week at the start of the project and then increasing due to project demand. The specialist will be required to attend site one day per week (there is some flexibility, but some onsite presence is a must). Our client is looking for a housing management system specialist that has experience specifically with QL, has implemented modules for a customer portal and mobile working and has some experience of co-ordinating the work to install the modules. Our client is looking to improve customer accessibility to online services utilising Aareon's Customer Portal & mobile application. They are also embarking on a project to promote agile working amongst their teams and to enhance visibility on the estates enabling more activities to be completed whilst mobile. Utilising Aareon's Versaa product this will allow integration with the full QL application using mobile devices such as tablets & smartphones whilst visiting customers around the estate which will increase productivity. The specialist will be working with a well-established ICT team who deliver an ICT support & development function to the Housing Services. The team has a varied ICT skill set ranging from day-to-day ICT support as well as delivering Aareon QL support & development to an advanced level. The skills and abilities required for this role are: Experience of implementing Aareon's Versaa Application and Customer Portal to include online payments and Online repairs ordering. Aareon QL & Versaa knowledge including creation of workflows and Scripting & form design. Knowledge & experience of using SQL Creation of test & live environments for customer web Portal & app Ensuring configuration meets business process requirements. Design and production of technical requirements and technical documentation Training/Handover to existing application development & support teams Project management experience Proven involvement in managing projects demonstrated from identifying needs, offering and delivering solutions into a business, working within change control and project management methodologies. Project experience, preferably in the context of new systems Experience of creating/implementing & configuration and maintenance of mobile working and tenant web portal applications specifically Aareon Versa/Customer Portals/mobile apps
Clinical Solutions Specialist. Job Summary: Our client a market leading global digital healthcare supplier require a Clinical Solutions Specialist to play a crucial role in connecting clinical and IT teams within healthcare organisations (NHS). Working closely with Clinical and Professional Services teams, this role facilitates successful customer implementation projects post-sale by applying clinical expertise, organisational knowledge, and change management skills. The position involves collaborating with clinical teams to understand workflows, define functional requirements, oversee configuration activities, and coordinate user testing. Additionally, the role contributes to refining clinical implementation methodology and requires some domestic and occasional international travel. Duties and Responsibilities: - Facilitate communication between clinical and IT teams through on-site visits, phone calls, web conferences, and email. - Execute project tasks including consulting on solutions, clinical workflow design and testing, and providing guidance on best practices. - Develop concise Clinical Design Documentation outlining workflows and recommendations for each clinical area. - Contribute to creating and maintaining process-related best practices, training materials, and documentation. - Identify clinical risks and assist in developing risk mitigation strategies. - Collaborate with Clinical Informatics Analyst to enhance existing workflows using digital solutions. - Offer implementation and post-implementation support. - Willingness to travel and work on-site at various healthcare facilities. - Engage with IT and clinical leadership and staff. - Perform other duties as assigned. Qualifications: - Preferred: Nursing degree or equivalent extensive clinical operations experience (Nursing, Radiologist etc) - Previous or current clinical or operational experience required. - Expertise in clinical workflows in major acute care hospital settings. - Credibility in the clinical environment. - Ability to translate clinical terminology and processes into layman's terms for non-clinical colleagues. - Excellent communication skills and ability to network with clinical peers and team members. - Capable of leading or participating in cross-functional teams. - Familiarity with acute care hospital information technologies preferred. - Knowledge of healthcare policies and regulations, such as NHS guidelines and information governance, preferred. - Familiarity with product management and software development life cycle preferred but not required. - Strong writing skills to document clinical analysis and recommendations clearly. This is an excellent opportunity to move into a full time digital career using your extensive clinical background. This is a remote role with some onsite work for meetings with clients 10%-20% of the time with very occasional longer periods, candidates require excellent communication skills and the ability to interact and direct senior healthcare clients. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
17/04/2024
Full time
Clinical Solutions Specialist. Job Summary: Our client a market leading global digital healthcare supplier require a Clinical Solutions Specialist to play a crucial role in connecting clinical and IT teams within healthcare organisations (NHS). Working closely with Clinical and Professional Services teams, this role facilitates successful customer implementation projects post-sale by applying clinical expertise, organisational knowledge, and change management skills. The position involves collaborating with clinical teams to understand workflows, define functional requirements, oversee configuration activities, and coordinate user testing. Additionally, the role contributes to refining clinical implementation methodology and requires some domestic and occasional international travel. Duties and Responsibilities: - Facilitate communication between clinical and IT teams through on-site visits, phone calls, web conferences, and email. - Execute project tasks including consulting on solutions, clinical workflow design and testing, and providing guidance on best practices. - Develop concise Clinical Design Documentation outlining workflows and recommendations for each clinical area. - Contribute to creating and maintaining process-related best practices, training materials, and documentation. - Identify clinical risks and assist in developing risk mitigation strategies. - Collaborate with Clinical Informatics Analyst to enhance existing workflows using digital solutions. - Offer implementation and post-implementation support. - Willingness to travel and work on-site at various healthcare facilities. - Engage with IT and clinical leadership and staff. - Perform other duties as assigned. Qualifications: - Preferred: Nursing degree or equivalent extensive clinical operations experience (Nursing, Radiologist etc) - Previous or current clinical or operational experience required. - Expertise in clinical workflows in major acute care hospital settings. - Credibility in the clinical environment. - Ability to translate clinical terminology and processes into layman's terms for non-clinical colleagues. - Excellent communication skills and ability to network with clinical peers and team members. - Capable of leading or participating in cross-functional teams. - Familiarity with acute care hospital information technologies preferred. - Knowledge of healthcare policies and regulations, such as NHS guidelines and information governance, preferred. - Familiarity with product management and software development life cycle preferred but not required. - Strong writing skills to document clinical analysis and recommendations clearly. This is an excellent opportunity to move into a full time digital career using your extensive clinical background. This is a remote role with some onsite work for meetings with clients 10%-20% of the time with very occasional longer periods, candidates require excellent communication skills and the ability to interact and direct senior healthcare clients. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
We are IT Recruitment Specialists partnered with a prestigious Global Consultancy who required a SACM (Software Asset Management Manager) - Barrow Location - 2-3 days working onsite, the balance of time will be remote for one of their public sector Clients based in the UK. IR35: This role is inside of IR35 Initial duration: 6 months Clearance required: Must be SC cleared Role and tasks Oversees the Service Asset and Configuration Management (SACM) life cycle of all Assets and Configuraon Items (CIs) within a Configuraon Management Database (CMDB); follows the prescribed life cycle process and procedures to ensure the registraon, maintenance and control of the CMDB and ensures the integrity and accuracy of the data within. Your role - Ensure that CMDB Content is up to date, working directly with Data Owners Assist with audits of CMDB data whenever necessary. Perform internal audits for the managed area Ensure the data integrity and accuracy of informaon within the CMDB for the managed area Review accuracy and completeness of asset data Raise data quality issues with Data Owners and Service Providers Conduct regular data quality audits for managed area Report and escalate excepons in the Change Process for the managed area to the Change Managers Provider the data for the CMDB audits and verifies the results for the managed area and coordinates the resoluon with data mangers Assist in in access management in regard to managed area of CMDB. Audit CMDB data as defined in IT Asset Management Service Descripon Document Ensure the integrity and accuracy of informaon within the CMDB for all the account assets, Define and deploy standards throughout the delivery environment to ensure repeatable, measurable,consistent processes for Asset Management Cross-check the informaon in the CMDB against defined standards and escalate where standards are not being met to data owners, Idenfy the Data Manager and Data Owner for new CI's, Idenfy new data managers and trains them on the tool, processes, and standards Provide training upon request to CMDB users. Your profile - Ability of managing virtual teams to deliver updates to the CMDB Ability to develop training material, schedule and facilitate training sessions for internal and external resources, mentoring skills. Computer systems knowledge, integraon and architecture concepts Experience in various analycal/reporng techniques supported by understanding of stascs and quality management concepts. Good Management and communicaon skills, hosng and facilitang of internal and external SACM/CMDB meengs Problem solving skills Understanding of cross systems interrelaons in context of the global business process Understanding of Service Management Framework. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
16/04/2024
Project-based
We are IT Recruitment Specialists partnered with a prestigious Global Consultancy who required a SACM (Software Asset Management Manager) - Barrow Location - 2-3 days working onsite, the balance of time will be remote for one of their public sector Clients based in the UK. IR35: This role is inside of IR35 Initial duration: 6 months Clearance required: Must be SC cleared Role and tasks Oversees the Service Asset and Configuration Management (SACM) life cycle of all Assets and Configuraon Items (CIs) within a Configuraon Management Database (CMDB); follows the prescribed life cycle process and procedures to ensure the registraon, maintenance and control of the CMDB and ensures the integrity and accuracy of the data within. Your role - Ensure that CMDB Content is up to date, working directly with Data Owners Assist with audits of CMDB data whenever necessary. Perform internal audits for the managed area Ensure the data integrity and accuracy of informaon within the CMDB for the managed area Review accuracy and completeness of asset data Raise data quality issues with Data Owners and Service Providers Conduct regular data quality audits for managed area Report and escalate excepons in the Change Process for the managed area to the Change Managers Provider the data for the CMDB audits and verifies the results for the managed area and coordinates the resoluon with data mangers Assist in in access management in regard to managed area of CMDB. Audit CMDB data as defined in IT Asset Management Service Descripon Document Ensure the integrity and accuracy of informaon within the CMDB for all the account assets, Define and deploy standards throughout the delivery environment to ensure repeatable, measurable,consistent processes for Asset Management Cross-check the informaon in the CMDB against defined standards and escalate where standards are not being met to data owners, Idenfy the Data Manager and Data Owner for new CI's, Idenfy new data managers and trains them on the tool, processes, and standards Provide training upon request to CMDB users. Your profile - Ability of managing virtual teams to deliver updates to the CMDB Ability to develop training material, schedule and facilitate training sessions for internal and external resources, mentoring skills. Computer systems knowledge, integraon and architecture concepts Experience in various analycal/reporng techniques supported by understanding of stascs and quality management concepts. Good Management and communicaon skills, hosng and facilitang of internal and external SACM/CMDB meengs Problem solving skills Understanding of cross systems interrelaons in context of the global business process Understanding of Service Management Framework. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
Scope: The AV & Premier Support Analyst is a key role in the IT Service Delivery team. The role is required as a result of changes in the support requirements of the firm's leadership, changing demand for our meeting spaces, with a high percentage of remote working, and a transition to Microsoft Teams as our primary voice and video platform. The role will deliver a white glove service to senior VIPs for all their IT needs and will be responsible for the management and maintenance of the Audio-Visual systems within our London offices. The role holder will be expected to act as the primary point of support for VIPs during periods of leave for your manager and provide support and development in the delivery of this service to the wider Service Delivery team. Experience in supporting board level stakeholders, responding effectively, with autonomy and to the highest level of professionalism, at times under pressure, is essential. Effective communication and coordination with other departments, individuals and staff members, clients, office administrators, outside vendors and contractors is an essential part of this position. Responsibilities: Provides technical on-site, face to face desktop support, including installation, troubleshooting, problem resolution and maintenance to senior client stakeholders across the spectrum of technologies in use within Customer enviornoment. Owns problems through to resolution, demonstrating product authority and managing the engagement of external vendor support as required. Maintains an understanding of IT change and planned project work to maintain a consistent message on the performance and objectives of Group IT. Develops and maintains a detailed understanding of the firm's major IT systems, including how business transactions are managed through interface between platforms, in order to provide the appropriate advice to customers when dealing with problems. Ensure client requirements are understood and escalated to the appropriate teams, proactively feeding this into projects and operations specialists, including communication to IT management. Is accountable for the support of Audio-Visual technologies within the firm's meeting spaces, reception areas, production studio and externally hosted webinar technologies. The candidate will be expected to support operational changes to the configuration of these services as the needs of the business adapts and provide advice on how technology change can support these needs. Performs the role of technical support for major change programmes related to Audio Visual services Facilitation and support of senior stakeholder events (eg board meetings, large client events etc) Collaborates with the Facilities team to ensure that the technology in meeting rooms functions as designed and is maintained to a high standard. Provides coaching and mentoring for other Service Delivery team members, including periodic training on the Audio-Visual solutions to improve our support capability. Team General Team Responsibilities: The candidate must be a team player and be prepared to take on activities outside of their role, as required, to ensure the IT Service Delivery team achieves its service levels and KPI's. The candidate will be expected to work without supervision, adhering to a framework of standards and operating procedures, and will often be supported remotely. The role will be expected to work in client location at Baker Street, and also visit to other client offices in UK Core Competencies Customer focus Personal resilience Strong communicator Good documentation skills Excellent at problem-solving (analytical thinking) Process orientated approach to tasks Motivation to succeed and develop their career Technical Experience Windows 10 M icrosoft Office 365 Microsoft Teams Skype for Business Zoom On24 HP Laptop hardware Crestron AV Business Applications
16/04/2024
Full time
Scope: The AV & Premier Support Analyst is a key role in the IT Service Delivery team. The role is required as a result of changes in the support requirements of the firm's leadership, changing demand for our meeting spaces, with a high percentage of remote working, and a transition to Microsoft Teams as our primary voice and video platform. The role will deliver a white glove service to senior VIPs for all their IT needs and will be responsible for the management and maintenance of the Audio-Visual systems within our London offices. The role holder will be expected to act as the primary point of support for VIPs during periods of leave for your manager and provide support and development in the delivery of this service to the wider Service Delivery team. Experience in supporting board level stakeholders, responding effectively, with autonomy and to the highest level of professionalism, at times under pressure, is essential. Effective communication and coordination with other departments, individuals and staff members, clients, office administrators, outside vendors and contractors is an essential part of this position. Responsibilities: Provides technical on-site, face to face desktop support, including installation, troubleshooting, problem resolution and maintenance to senior client stakeholders across the spectrum of technologies in use within Customer enviornoment. Owns problems through to resolution, demonstrating product authority and managing the engagement of external vendor support as required. Maintains an understanding of IT change and planned project work to maintain a consistent message on the performance and objectives of Group IT. Develops and maintains a detailed understanding of the firm's major IT systems, including how business transactions are managed through interface between platforms, in order to provide the appropriate advice to customers when dealing with problems. Ensure client requirements are understood and escalated to the appropriate teams, proactively feeding this into projects and operations specialists, including communication to IT management. Is accountable for the support of Audio-Visual technologies within the firm's meeting spaces, reception areas, production studio and externally hosted webinar technologies. The candidate will be expected to support operational changes to the configuration of these services as the needs of the business adapts and provide advice on how technology change can support these needs. Performs the role of technical support for major change programmes related to Audio Visual services Facilitation and support of senior stakeholder events (eg board meetings, large client events etc) Collaborates with the Facilities team to ensure that the technology in meeting rooms functions as designed and is maintained to a high standard. Provides coaching and mentoring for other Service Delivery team members, including periodic training on the Audio-Visual solutions to improve our support capability. Team General Team Responsibilities: The candidate must be a team player and be prepared to take on activities outside of their role, as required, to ensure the IT Service Delivery team achieves its service levels and KPI's. The candidate will be expected to work without supervision, adhering to a framework of standards and operating procedures, and will often be supported remotely. The role will be expected to work in client location at Baker Street, and also visit to other client offices in UK Core Competencies Customer focus Personal resilience Strong communicator Good documentation skills Excellent at problem-solving (analytical thinking) Process orientated approach to tasks Motivation to succeed and develop their career Technical Experience Windows 10 M icrosoft Office 365 Microsoft Teams Skype for Business Zoom On24 HP Laptop hardware Crestron AV Business Applications
Robert Walters is working in partnership with a leading provider of healthcare services. With a long-standing history, they have a national customer base offering a range of consultancy services. Due to continued growth, projects and acquisition, they are keen to appoint an experienced an Business Applications Specialist (Home Based) paying a salary up to £36,000, plus bonus and profit share and is 100% home based. As an experienced Business Applications Specialist (Home Based), you will plan and deliver IT Plans by helping develop a detailed understanding of the business challenges and identifying technology-based solutions to support operational excellence and fast business growth. You will use your knowledge of business operations and technology market to work in a partnership-based approach with leaders and partners to plan and deliver operational changes. Business Applications Specialist (Home Based): Duties Stakeholder Engagement - understand requirements, build project proposals Progress proposals to conceptual design Work teams throughout project initiation to meet project needs and objectives Understand of business context across support office and managed services operations Understand how technology delivery and operational process can deliver business strategy Work with PM's and BA's to ensure projects are initiated well Provide business domain, existing technology and process expertise to the design teams Provide support to projects - ensure solutions meet business needs Work with test teams to ensure stages are signed off Support 1st and 2nd service support group with queries Create/Manage documentation for applications Carry out configuration of applications Review/Update application configuration Business Applications Specialist (Home Based): Experience Understand principles of Business Analysis/Solutions Architecture Knowledge of project support Testing system upgrades and new roll outs Solution delivery roles Desirable Experience of rolling out/support patient electronic record system The permanent opportunity for a Business Applications Specialist (Home Based), will pay a salary range up to £36,000 plus bonus and profit share and is 100% home based. The is an opportunity to join a national industry leader that has grown year on year. For further information, please apply with an updated CV and contact Ajay Hayre on (see below) Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
12/04/2024
Full time
Robert Walters is working in partnership with a leading provider of healthcare services. With a long-standing history, they have a national customer base offering a range of consultancy services. Due to continued growth, projects and acquisition, they are keen to appoint an experienced an Business Applications Specialist (Home Based) paying a salary up to £36,000, plus bonus and profit share and is 100% home based. As an experienced Business Applications Specialist (Home Based), you will plan and deliver IT Plans by helping develop a detailed understanding of the business challenges and identifying technology-based solutions to support operational excellence and fast business growth. You will use your knowledge of business operations and technology market to work in a partnership-based approach with leaders and partners to plan and deliver operational changes. Business Applications Specialist (Home Based): Duties Stakeholder Engagement - understand requirements, build project proposals Progress proposals to conceptual design Work teams throughout project initiation to meet project needs and objectives Understand of business context across support office and managed services operations Understand how technology delivery and operational process can deliver business strategy Work with PM's and BA's to ensure projects are initiated well Provide business domain, existing technology and process expertise to the design teams Provide support to projects - ensure solutions meet business needs Work with test teams to ensure stages are signed off Support 1st and 2nd service support group with queries Create/Manage documentation for applications Carry out configuration of applications Review/Update application configuration Business Applications Specialist (Home Based): Experience Understand principles of Business Analysis/Solutions Architecture Knowledge of project support Testing system upgrades and new roll outs Solution delivery roles Desirable Experience of rolling out/support patient electronic record system The permanent opportunity for a Business Applications Specialist (Home Based), will pay a salary range up to £36,000 plus bonus and profit share and is 100% home based. The is an opportunity to join a national industry leader that has grown year on year. For further information, please apply with an updated CV and contact Ajay Hayre on (see below) Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Network Services Technical Specialist - CCNA/CCNP This role requires a mix of technical hands-on and functional hands-off expertise! Performance monitoring, service performance, 3rd party and vendor management, SLA's, service improvement! Supporting Network Operations and Network Services. Technical background - Cisco ASA, Cisco Checkpoint, R&S, LAN/WAN, Routing & Switching, Juniper, Networks, CCNP, CCDA, VSS, Datacentre, QoS, VPN, MPLS, IPSEC, F5, Load Balancing, Palo Alto, PA Series Firewalls, Palo Alto ACE, PCNSE, WAAS, WCCP, VoIP, Telephony, Cisco/Avaya, Virtualisation, Virtual Networks, Virtual Switching, Virtual Routing. To £60,000 + Excellent Benefits + Hybrid Working Birmingham, Solihull, West Midlands FTSE 250 Total IT Solutions Provider and IT outsourcer with their heart in the Birmingham area urgently require a focused, professional and client facing Network Specialist who still has the desire to offer hands-on capability and functional expertise. Ideally, you will have earned your stripes and impressive battle scars in the IT Solutions and Services arena as a Network Engineer, and now, as part of your a natural progression be heading towards the upper echelon Network Specialist platform. To secure this post: You will work with the Network Services Manager to determine and agree business functional and non-functional expectations by working with the IT Business Partners, the business and specifying the external research needed to obtain market information. You will work with 3rd parties and IT and Engineering Teams documenting how technology is designed and deployed for Network Services to improve configurations to improve performance. You will provide technical data for Network Services by defining Service Portfolio and catalogue entries for Technical Products and configuration information to support operations and solutions in consuming the services. You will work with the Network Services Lead & Service Management Team to support the achievement of SLA's and targets. You will coexist with the Operational Teams and 3rd Parties to understand issues, resolve problems and improve performance. You will provide detailed information for management by assisting the Networks Technical Leads with short-term and long-term roadmaps covering all technical aspects of the service, working with Solutions and Partners/3rd Parties to improve detail and costings. Support bringing new services into live by analysing proposed functional/non-functional requirements, developing technical options and recommendations, preparing low level Deployment/Configuration Designs and ongoing operational cost models; establishing time schedules with Operations and partners/3rd parties to implement the required technologies, skills and procedures. Report on Network Services technical costs and impact on TCO costing by reviewing 3rd party support costs, internal delivery and operating costs, anticipating volume changes and cost impact within the teams. Maintain professional and technical knowledge by constantly scanning/reviewing the market, attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Technical Background : Cisco ASA, Cisco Checkpoint, R&S, LAN/WAN R&S, LAN/WAN, Routing & Switching, Juniper, Networks, CCNP, CCDA, ACE, PCNSE VSS, QoS, VPN, MPLS, IPSEC F5, Load Balancing, WAAS, WCCP, VoIP Telephony, Cisco/Avaya Virtualisation, Virtual Networks, Virtual Switching, Virtual Routing. Highly Desirable Certifications: Cisco CCNP, CCDA Palo Alto ACE, PCNSE The successful candidate will secure a role with a forward thinking, dynamic, IT focused global organisation. In return you will receive an excellent salary and benefits package. Call Experis IT today
12/04/2024
Full time
Network Services Technical Specialist - CCNA/CCNP This role requires a mix of technical hands-on and functional hands-off expertise! Performance monitoring, service performance, 3rd party and vendor management, SLA's, service improvement! Supporting Network Operations and Network Services. Technical background - Cisco ASA, Cisco Checkpoint, R&S, LAN/WAN, Routing & Switching, Juniper, Networks, CCNP, CCDA, VSS, Datacentre, QoS, VPN, MPLS, IPSEC, F5, Load Balancing, Palo Alto, PA Series Firewalls, Palo Alto ACE, PCNSE, WAAS, WCCP, VoIP, Telephony, Cisco/Avaya, Virtualisation, Virtual Networks, Virtual Switching, Virtual Routing. To £60,000 + Excellent Benefits + Hybrid Working Birmingham, Solihull, West Midlands FTSE 250 Total IT Solutions Provider and IT outsourcer with their heart in the Birmingham area urgently require a focused, professional and client facing Network Specialist who still has the desire to offer hands-on capability and functional expertise. Ideally, you will have earned your stripes and impressive battle scars in the IT Solutions and Services arena as a Network Engineer, and now, as part of your a natural progression be heading towards the upper echelon Network Specialist platform. To secure this post: You will work with the Network Services Manager to determine and agree business functional and non-functional expectations by working with the IT Business Partners, the business and specifying the external research needed to obtain market information. You will work with 3rd parties and IT and Engineering Teams documenting how technology is designed and deployed for Network Services to improve configurations to improve performance. You will provide technical data for Network Services by defining Service Portfolio and catalogue entries for Technical Products and configuration information to support operations and solutions in consuming the services. You will work with the Network Services Lead & Service Management Team to support the achievement of SLA's and targets. You will coexist with the Operational Teams and 3rd Parties to understand issues, resolve problems and improve performance. You will provide detailed information for management by assisting the Networks Technical Leads with short-term and long-term roadmaps covering all technical aspects of the service, working with Solutions and Partners/3rd Parties to improve detail and costings. Support bringing new services into live by analysing proposed functional/non-functional requirements, developing technical options and recommendations, preparing low level Deployment/Configuration Designs and ongoing operational cost models; establishing time schedules with Operations and partners/3rd parties to implement the required technologies, skills and procedures. Report on Network Services technical costs and impact on TCO costing by reviewing 3rd party support costs, internal delivery and operating costs, anticipating volume changes and cost impact within the teams. Maintain professional and technical knowledge by constantly scanning/reviewing the market, attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Technical Background : Cisco ASA, Cisco Checkpoint, R&S, LAN/WAN R&S, LAN/WAN, Routing & Switching, Juniper, Networks, CCNP, CCDA, ACE, PCNSE VSS, QoS, VPN, MPLS, IPSEC F5, Load Balancing, WAAS, WCCP, VoIP Telephony, Cisco/Avaya Virtualisation, Virtual Networks, Virtual Switching, Virtual Routing. Highly Desirable Certifications: Cisco CCNP, CCDA Palo Alto ACE, PCNSE The successful candidate will secure a role with a forward thinking, dynamic, IT focused global organisation. In return you will receive an excellent salary and benefits package. Call Experis IT today
Manufacturing Solutions Developer Bradford & Home working Up to £45,000 Your new role The role of Manufacturing System Solution Developer is to work with Solutions Architects, Group IT, Site project teams and 3rd party Systems Integrators to deliver the end to end solutions defined by the Solution Architects across all of the manufacturing sites. This role focuses primarily on the development of the MES platform and the interfaces to and from SAP and to and from PLCs and other manufacturing devices. The role will also need to develop a deep understanding of the interaction and interdependency between SAP and the Manufacturing Execution Systems to which SAP sends and receives information. Responsibilities Interpretation of the end to end solution defined by the solution architects into MES configuration and functionality and hardware To develop solutions in line with the MES Standard processes and configuration standards Maintain detailed configuration documentation Define, develop and document robust test plans to ensure the all aspects of system testing are successfully completed, including unit, integration, interfaces and regression testing. Installation and configuration of any MES associated hardware, for example, scanners, printers, HMIs To ensure that changes to system architecture, platforms and software are managed through the appropriate change processes, and mechanisms to track changes are maintained. Assist with the creation and maintenance of educational materials and documentation using the Standard e-training platform. Delivery of manufacturing systems training to project team member, Key Users and End users Provide system support for manufacturing projects during the hypercare period following go-live. Ensuring that issues are resolved and documented Work closely with peers as part of the Manufacturing Systems Team and the Group IT Department. Work closely with manufacturing sites senior management teams to realise objective based performance and drive the group sites forward on their improvement targets set within the Manufacturing System framework. Support the continuous improvement policy deployment through application of appropriate technology. Quality assurance and auditing of the use of the Manufacturing Systems Solutions implemented in line with the audits and auditing plans developed by the Solution Architects Experience needed At least 1 years experience working with manufacturing execution systems, for example SAP-MII, AVEVA Model driven MES product stack Operation, Performance, Quality, EI, Workflow, System Platform Experience in Software programming languages (eg SQL, HTML,XML, C,C#, C+, VB, JavaScript) Experience in Software installations and implementation Experience in software development life cycle and best practices Proven experience of dealing with technical and business people within the context of IT systems implementation. Broad understanding of business processes associated with all aspects of an FMCG manufacturing operation. Proven experience of dealing with technical and business people within the context of IT systems implementation. Detailed understanding of developing test scripts for scenario impact analysis Project management skills from concept to delivery. Ability to test changes to manufacturing systems and feedback on improvements In depth understanding of SAP master data. Strong understanding of interfacing techniques used to connect systems such as SAP, MES and other related hardware Basic understanding of PLCs and Control Systems Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
11/04/2024
Full time
Manufacturing Solutions Developer Bradford & Home working Up to £45,000 Your new role The role of Manufacturing System Solution Developer is to work with Solutions Architects, Group IT, Site project teams and 3rd party Systems Integrators to deliver the end to end solutions defined by the Solution Architects across all of the manufacturing sites. This role focuses primarily on the development of the MES platform and the interfaces to and from SAP and to and from PLCs and other manufacturing devices. The role will also need to develop a deep understanding of the interaction and interdependency between SAP and the Manufacturing Execution Systems to which SAP sends and receives information. Responsibilities Interpretation of the end to end solution defined by the solution architects into MES configuration and functionality and hardware To develop solutions in line with the MES Standard processes and configuration standards Maintain detailed configuration documentation Define, develop and document robust test plans to ensure the all aspects of system testing are successfully completed, including unit, integration, interfaces and regression testing. Installation and configuration of any MES associated hardware, for example, scanners, printers, HMIs To ensure that changes to system architecture, platforms and software are managed through the appropriate change processes, and mechanisms to track changes are maintained. Assist with the creation and maintenance of educational materials and documentation using the Standard e-training platform. Delivery of manufacturing systems training to project team member, Key Users and End users Provide system support for manufacturing projects during the hypercare period following go-live. Ensuring that issues are resolved and documented Work closely with peers as part of the Manufacturing Systems Team and the Group IT Department. Work closely with manufacturing sites senior management teams to realise objective based performance and drive the group sites forward on their improvement targets set within the Manufacturing System framework. Support the continuous improvement policy deployment through application of appropriate technology. Quality assurance and auditing of the use of the Manufacturing Systems Solutions implemented in line with the audits and auditing plans developed by the Solution Architects Experience needed At least 1 years experience working with manufacturing execution systems, for example SAP-MII, AVEVA Model driven MES product stack Operation, Performance, Quality, EI, Workflow, System Platform Experience in Software programming languages (eg SQL, HTML,XML, C,C#, C+, VB, JavaScript) Experience in Software installations and implementation Experience in software development life cycle and best practices Proven experience of dealing with technical and business people within the context of IT systems implementation. Broad understanding of business processes associated with all aspects of an FMCG manufacturing operation. Proven experience of dealing with technical and business people within the context of IT systems implementation. Detailed understanding of developing test scripts for scenario impact analysis Project management skills from concept to delivery. Ability to test changes to manufacturing systems and feedback on improvements In depth understanding of SAP master data. Strong understanding of interfacing techniques used to connect systems such as SAP, MES and other related hardware Basic understanding of PLCs and Control Systems Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.