Request Technology - Craig Johnson
Chelmsford, Massachusetts
*Role is 100% onsite each week* *We are unable to sponsor for this permanent Full time onsite role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a Senior Financial Oracle Fusion Analyst. Candidate will work closely with all major application areas, primary focus being Financials to help with implementation and production support. The role requires application expertise in development efforts for new programs and process models and providing training where necessary and applicable. This is a hands-on role for a global implementation of the Oracle Fusion Cloud Application. Responsibilities: Provide daily support for Oracle production, enhancement projects and lean initiatives related to Fusion Cloud and Oracle EBS. Facilitate business and systems analysis discussions and translate findings into clearly defined Business Requirements Document and Functional Design Document. Work with the development team in reviewing the Technical Design, validating to ensure the development delivers to the design. Demonstrated project management and presentation skills. Participate in System integration testing and User Acceptance testing with the business users to ensure a high-quality delivery. Research, design, configure, test, document, and manage implementation of system changes. Develop validation test plans, user and system procedures and training materials for customizations, upgrades, and patches. Provide expertise for IT projects and Oracle implementation support; interface with all major business groups to implement business processes using Oracle. Provide technical resource support to users for various end user related tools. Makes process and systems improvement recommendations that assist the business in achieving its goals and objectives, leveraging best practices and professional experiences. Provide Cross Functional and Cross Location Project Management Support for Process Improvement Projects. Re-engineer existing business system processes to leverage the capabilities of Fusion Cloud and other signature applications. Develop and conduct training sessions for internal and field personnel on Fusion Cloud. Qualifications: Bachelor's Degree Business Degree required Minimum 5 years of experience working with Fusion Cloud and Oracle EBS R11i/R12 primarily in Financials, experience in other areas like SCM a plus. required Strong working knowledge of Finance Modules - Accounts Receivable, Accounts Payable, Fixed Assets, General Ledger, Cash Management, Subledger Accounting, Tax, Customer Data Management and Project Portfolio Management. Strong experience in Fusion Cloud implementations and production support. Experience in data upload using FBDI and ADFdi. Ability to design and configure solutions based on changing business needs including documenting requirements and creating functional design specifications. Experience in creating reports using OTBI and BI Publisher. Experience in Fusion Analytics a plus.
17/04/2024
Full time
*Role is 100% onsite each week* *We are unable to sponsor for this permanent Full time onsite role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a Senior Financial Oracle Fusion Analyst. Candidate will work closely with all major application areas, primary focus being Financials to help with implementation and production support. The role requires application expertise in development efforts for new programs and process models and providing training where necessary and applicable. This is a hands-on role for a global implementation of the Oracle Fusion Cloud Application. Responsibilities: Provide daily support for Oracle production, enhancement projects and lean initiatives related to Fusion Cloud and Oracle EBS. Facilitate business and systems analysis discussions and translate findings into clearly defined Business Requirements Document and Functional Design Document. Work with the development team in reviewing the Technical Design, validating to ensure the development delivers to the design. Demonstrated project management and presentation skills. Participate in System integration testing and User Acceptance testing with the business users to ensure a high-quality delivery. Research, design, configure, test, document, and manage implementation of system changes. Develop validation test plans, user and system procedures and training materials for customizations, upgrades, and patches. Provide expertise for IT projects and Oracle implementation support; interface with all major business groups to implement business processes using Oracle. Provide technical resource support to users for various end user related tools. Makes process and systems improvement recommendations that assist the business in achieving its goals and objectives, leveraging best practices and professional experiences. Provide Cross Functional and Cross Location Project Management Support for Process Improvement Projects. Re-engineer existing business system processes to leverage the capabilities of Fusion Cloud and other signature applications. Develop and conduct training sessions for internal and field personnel on Fusion Cloud. Qualifications: Bachelor's Degree Business Degree required Minimum 5 years of experience working with Fusion Cloud and Oracle EBS R11i/R12 primarily in Financials, experience in other areas like SCM a plus. required Strong working knowledge of Finance Modules - Accounts Receivable, Accounts Payable, Fixed Assets, General Ledger, Cash Management, Subledger Accounting, Tax, Customer Data Management and Project Portfolio Management. Strong experience in Fusion Cloud implementations and production support. Experience in data upload using FBDI and ADFdi. Ability to design and configure solutions based on changing business needs including documenting requirements and creating functional design specifications. Experience in creating reports using OTBI and BI Publisher. Experience in Fusion Analytics a plus.
UI/UX DESIGNER CONTRACT LOCATION: CHICAGO, IL, Must be onsite 5 days/week DURATION - ONE YEAR MINIMUM SELLING POINTS: User experience design and user interface Figma, sketch or Adobe creative suite and currently working with HTML CSS design systems. Must be able to create a design system from scratch. Must have at least 6 years of UI/UX professional design experience. L ooking for highly motivated and talented UI/UX consultants to work on site with our fast-paced application development team in its Chicago Loop headquarters. As a UI/UX consultant, you will assist a group of top-calibre business analysts and developers responsible for doing test-driven development of software components using Blazor/C# in multiple layers including the user interface, business domain, and data access. Job Qualifications Hands-on proficiency in Figma, Sketch, or Adobe Creative Suite Proficiency in HTML, CSS (SCSS), and JavaScript In-Depth understanding of CSS Design Systems. Must be able to create a Design System from scratch. Experience investigating user experience design requirements Experience developing and conceptualizing a comprehensive UI/UX design strategy Proficiency in Producing high-quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes. Working knowledge of Microsoft Blazor preferred Overhaul the Legacy CBA application (AngularJS & Bootstrap) design using modern design concepts and human computer interaction (HCI) principles. Simplify the workflows followed by Basic, Advanced & Admin users. Review the more modern CBA Admin Dashboard application (Blazor). Convert designs into working prototypes using HTML, CSS & JavaScript (if applicable) Test Runner Redesign of the entire application,and simplify difference user experience flows based on user requirements. Help simplify the UX flows for this data intensive application. Convert all designs into working prototypes using HTML, CSS & JavaScript (if applicable) Web Platform Review the Legacy and new UI/UX of the Events & Notifications feature, and create designs & mockups to overcome any identified limitations.
17/04/2024
UI/UX DESIGNER CONTRACT LOCATION: CHICAGO, IL, Must be onsite 5 days/week DURATION - ONE YEAR MINIMUM SELLING POINTS: User experience design and user interface Figma, sketch or Adobe creative suite and currently working with HTML CSS design systems. Must be able to create a design system from scratch. Must have at least 6 years of UI/UX professional design experience. L ooking for highly motivated and talented UI/UX consultants to work on site with our fast-paced application development team in its Chicago Loop headquarters. As a UI/UX consultant, you will assist a group of top-calibre business analysts and developers responsible for doing test-driven development of software components using Blazor/C# in multiple layers including the user interface, business domain, and data access. Job Qualifications Hands-on proficiency in Figma, Sketch, or Adobe Creative Suite Proficiency in HTML, CSS (SCSS), and JavaScript In-Depth understanding of CSS Design Systems. Must be able to create a Design System from scratch. Experience investigating user experience design requirements Experience developing and conceptualizing a comprehensive UI/UX design strategy Proficiency in Producing high-quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes. Working knowledge of Microsoft Blazor preferred Overhaul the Legacy CBA application (AngularJS & Bootstrap) design using modern design concepts and human computer interaction (HCI) principles. Simplify the workflows followed by Basic, Advanced & Admin users. Review the more modern CBA Admin Dashboard application (Blazor). Convert designs into working prototypes using HTML, CSS & JavaScript (if applicable) Test Runner Redesign of the entire application,and simplify difference user experience flows based on user requirements. Help simplify the UX flows for this data intensive application. Convert all designs into working prototypes using HTML, CSS & JavaScript (if applicable) Web Platform Review the Legacy and new UI/UX of the Events & Notifications feature, and create designs & mockups to overcome any identified limitations.
Calling for an experienced Technical Support Analyst to join the Software Support team of our leading client on a permanent basis. The role will require 3 days onsite per week - our client is based in London. The Senior Technical Support Analyst will provide a high-quality support service for the maintenance and configuration of business data and systems, including managing IT projects, owning complex housing data processes, and providing functional expertise to other staff members throughout the organisation. Our client is looking for a candidate with: Strong knowledge of SQL and data analysis Experience working in a support role (ideally 2nd and 3rd line) Stakeholder requirements gathering experience Experience of mentoring other members Intermediate Excel skills focused on data analysis (eg: VLookup, pivot tables) Proof of Concept design (desirable) Experience with user acceptance testing (desirable) Ability to work independently with systems in a housing environment Strong communication skills: you will share your skills with the rest of the software team and provide support and guidance to other Technical Support Analysts. Please send your CV or get in touch for more info
17/04/2024
Full time
Calling for an experienced Technical Support Analyst to join the Software Support team of our leading client on a permanent basis. The role will require 3 days onsite per week - our client is based in London. The Senior Technical Support Analyst will provide a high-quality support service for the maintenance and configuration of business data and systems, including managing IT projects, owning complex housing data processes, and providing functional expertise to other staff members throughout the organisation. Our client is looking for a candidate with: Strong knowledge of SQL and data analysis Experience working in a support role (ideally 2nd and 3rd line) Stakeholder requirements gathering experience Experience of mentoring other members Intermediate Excel skills focused on data analysis (eg: VLookup, pivot tables) Proof of Concept design (desirable) Experience with user acceptance testing (desirable) Ability to work independently with systems in a housing environment Strong communication skills: you will share your skills with the rest of the software team and provide support and guidance to other Technical Support Analysts. Please send your CV or get in touch for more info
Worked in a large financial services organization with a good understanding of current regulations impacting financial services. Product Management with IT Service Continuity/ITDR experience Understanding of IT Service Continuity tools such as Service Now Service Continuity and Fusion RM ITDR (or similar) 5+ years IT Service Continuity Management Understanding of Operational Resilience preferred but not essential. Proven experience (5+ years) working as a Business Analyst, ITDR Consultant, or in a similar role. Strong understanding of ITDR principles, methodologies, and frameworks (eg, ISO 22301, NIST SP 800-34, ITIL). Experience in developing and implementing ITDR policies, procedures, and plans. Proficiency in conducting risk assessments, impact analyses, and business process analyses. Excellent analytical, problem-solving, and decision-making skills. Effective communication and interpersonal skills, with the ability to collaborate with stakeholders at all levels of the organization. Conduct comprehensive analysis of business processes, systems, and infrastructure to identify ITDR requirements and risks. Collaborate with stakeholders to gather and document business requirements and ITDR needs. Develop and maintain ITDR policies, procedures, and plans in alignment with industry best practices and regulatory requirements. Define ITDR strategies, including disaster response, recovery, and restoration procedures, to minimize downtime and data loss. Design and implement ITDR testing and exercise programs to evaluate the effectiveness of ITDR plans and identify areas for improvement. Provide guidance and support to IT teams and business units in implementing ITDR measures, including data backup, replication, and recovery solutions. Conduct regular risk assessments and impact analyses to identify potential threats to business operations and IT systems. Collaborate with cross-functional teams to ensure ITDR plans are integrated into business continuity plans and overall risk management strategies. Stay informed about emerging ITDR technologies, trends, and best practices to continuously enhance ITDR capabilities. Prepare and present reports, dashboards, and recommendations to senior management and stakeholders on ITDR readiness, performance, and compliance.
17/04/2024
Full time
Worked in a large financial services organization with a good understanding of current regulations impacting financial services. Product Management with IT Service Continuity/ITDR experience Understanding of IT Service Continuity tools such as Service Now Service Continuity and Fusion RM ITDR (or similar) 5+ years IT Service Continuity Management Understanding of Operational Resilience preferred but not essential. Proven experience (5+ years) working as a Business Analyst, ITDR Consultant, or in a similar role. Strong understanding of ITDR principles, methodologies, and frameworks (eg, ISO 22301, NIST SP 800-34, ITIL). Experience in developing and implementing ITDR policies, procedures, and plans. Proficiency in conducting risk assessments, impact analyses, and business process analyses. Excellent analytical, problem-solving, and decision-making skills. Effective communication and interpersonal skills, with the ability to collaborate with stakeholders at all levels of the organization. Conduct comprehensive analysis of business processes, systems, and infrastructure to identify ITDR requirements and risks. Collaborate with stakeholders to gather and document business requirements and ITDR needs. Develop and maintain ITDR policies, procedures, and plans in alignment with industry best practices and regulatory requirements. Define ITDR strategies, including disaster response, recovery, and restoration procedures, to minimize downtime and data loss. Design and implement ITDR testing and exercise programs to evaluate the effectiveness of ITDR plans and identify areas for improvement. Provide guidance and support to IT teams and business units in implementing ITDR measures, including data backup, replication, and recovery solutions. Conduct regular risk assessments and impact analyses to identify potential threats to business operations and IT systems. Collaborate with cross-functional teams to ensure ITDR plans are integrated into business continuity plans and overall risk management strategies. Stay informed about emerging ITDR technologies, trends, and best practices to continuously enhance ITDR capabilities. Prepare and present reports, dashboards, and recommendations to senior management and stakeholders on ITDR readiness, performance, and compliance.
*We are unable to sponsor as this is a permanent Full time role* *Onsite 5 days a week* A prestigious company is looking for a Sr. Oracle Fusion Business Analyst - Financials. This role is 70% functional and 30% technical. The BA will focus on configuration, implementation, and support of Oracle EBS R11i/R12 while focusing primarily on financial modules such as AR, AP, FA, GL, CM, etc. This person will upload data using FBDI and ADFdi. Responsibilities: Provide daily support for Oracle production, enhancement projects and lean initiatives related to Fusion Cloud and Oracle EBS. Facilitate business and systems analysis discussions and translate findings into clearly defined Business Requirements Document and Functional Design Document. Work with the development team in reviewing the Technical Design, validating to ensure the development delivers to the design. Demonstrated project management and presentation skills. Participate in System integration testing and User Acceptance testing with the business users to ensure a high-quality delivery. Research, design, configure, test, document, and manage implementation of system changes. Develop validation test plans, user and system procedures and training materials for customizations, upgrades, and patches. Provide expertise for IT projects and Oracle implementation support across the company; interface with all major business groups to implement business processes using Oracle. Provide technical resource support to users for various end user related tools. Makes process and systems improvement recommendations that assist the business in achieving its goals and objectives, leveraging best practices and professional experiences. Provide Cross Functional and Cross Location Project Management Support for Process Improvement Projects. Re-engineer existing business system processes to leverage the capabilities of Fusion Cloud and other signature applications. Develop and conduct training sessions for internal and field personnel on Fusion Cloud. Qualifications: Bachelor's Degree Business Degree required Minimum 5 years of experience working with Fusion Cloud and Oracle EBS R11i/R12 primarily in Financials, experience in other areas like SCM a plus. required Strong working knowledge of Finance Modules - Accounts Receivable, Accounts Payable, Fixed Assets, General Ledger, Cash Management, Subledger Accounting, Tax, Customer Data Management and Project Portfolio Management. Strong experience in Fusion Cloud implementations and production support. Experience in data upload using FBDI and ADFdi. Ability to design and configure solutions based on changing business needs including documenting requirements and creating functional design specifications. Experience in creating reports using OTBI and BI Publisher. Experience in Fusion Analytics a plus.
16/04/2024
Full time
*We are unable to sponsor as this is a permanent Full time role* *Onsite 5 days a week* A prestigious company is looking for a Sr. Oracle Fusion Business Analyst - Financials. This role is 70% functional and 30% technical. The BA will focus on configuration, implementation, and support of Oracle EBS R11i/R12 while focusing primarily on financial modules such as AR, AP, FA, GL, CM, etc. This person will upload data using FBDI and ADFdi. Responsibilities: Provide daily support for Oracle production, enhancement projects and lean initiatives related to Fusion Cloud and Oracle EBS. Facilitate business and systems analysis discussions and translate findings into clearly defined Business Requirements Document and Functional Design Document. Work with the development team in reviewing the Technical Design, validating to ensure the development delivers to the design. Demonstrated project management and presentation skills. Participate in System integration testing and User Acceptance testing with the business users to ensure a high-quality delivery. Research, design, configure, test, document, and manage implementation of system changes. Develop validation test plans, user and system procedures and training materials for customizations, upgrades, and patches. Provide expertise for IT projects and Oracle implementation support across the company; interface with all major business groups to implement business processes using Oracle. Provide technical resource support to users for various end user related tools. Makes process and systems improvement recommendations that assist the business in achieving its goals and objectives, leveraging best practices and professional experiences. Provide Cross Functional and Cross Location Project Management Support for Process Improvement Projects. Re-engineer existing business system processes to leverage the capabilities of Fusion Cloud and other signature applications. Develop and conduct training sessions for internal and field personnel on Fusion Cloud. Qualifications: Bachelor's Degree Business Degree required Minimum 5 years of experience working with Fusion Cloud and Oracle EBS R11i/R12 primarily in Financials, experience in other areas like SCM a plus. required Strong working knowledge of Finance Modules - Accounts Receivable, Accounts Payable, Fixed Assets, General Ledger, Cash Management, Subledger Accounting, Tax, Customer Data Management and Project Portfolio Management. Strong experience in Fusion Cloud implementations and production support. Experience in data upload using FBDI and ADFdi. Ability to design and configure solutions based on changing business needs including documenting requirements and creating functional design specifications. Experience in creating reports using OTBI and BI Publisher. Experience in Fusion Analytics a plus.
Senior UI/UX Designer - Contract Rate: Open Location: Chicago, IL Duration: 12-18months + Qualifications Hands-on proficiency in Figma, Sketch, or Adobe Creative Suite Proficiency in HTML, CSS (SCSS), and JavaScript In-Depth understanding of CSS Design Systems. Must be able to create a Design System from scratch. Experience investigating user experience design requirements. Experience developing and conceptualizing a comprehensive UI/UX design strategy. Proficiency in Producing high-quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes. Working knowledge of Microsoft Blazor preferred Responsibilities As a UI/UX consultant, you will assist a group of top-calibre business analysts and developers responsible for doing test-driven development of software components using Blazor/C# in multiple layers including the user interface, business domain, and data access.
16/04/2024
Project-based
Senior UI/UX Designer - Contract Rate: Open Location: Chicago, IL Duration: 12-18months + Qualifications Hands-on proficiency in Figma, Sketch, or Adobe Creative Suite Proficiency in HTML, CSS (SCSS), and JavaScript In-Depth understanding of CSS Design Systems. Must be able to create a Design System from scratch. Experience investigating user experience design requirements. Experience developing and conceptualizing a comprehensive UI/UX design strategy. Proficiency in Producing high-quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes. Working knowledge of Microsoft Blazor preferred Responsibilities As a UI/UX consultant, you will assist a group of top-calibre business analysts and developers responsible for doing test-driven development of software components using Blazor/C# in multiple layers including the user interface, business domain, and data access.
Senior Business Analyst - Oracle EBS and Fusion Cloud Salary: Open +Bonus Location: Chelmsford, MA On-site: 5 days/week *We are unable to provide sponsorship for this role* Qualifications Bachelor's Degree 5 years+ of experience working with Fusion Cloud and Oracle EBS R11i/R12 primarily in Financials, experience in other areas like SCM a plus. Required Strong working knowledge of Finance Modules - Accounts Receivable, Accounts Payable, Fixed Assets, General Ledger, Cash Management, Subledger Accounting, Tax, Customer Data Management and Project Portfolio Management. Strong experience in Fusion Cloud implementations and production support. Experience in data upload using FBDI and ADFdi. Experience in creating reports using OTBI and BI Publisher. Responsibilities Provide daily support for Oracle production, enhancement projects and lean initiatives related to Fusion Cloud and Oracle EBS. Facilitate business and systems analysis discussions and translate findings into clearly defined Business Requirements Document and Functional Design Document. Work with the development team in reviewing Technical Design, validating to ensure the development delivers to the design. Demonstrated project management and presentation skills. Participate in System integration testing and User Acceptance testing with the business users to ensure a high-quality delivery. Research, design, configure, test, document, and manage implementation of system changes. Develop validation test plans, user and system procedures and training materials for customizations, upgrades, and patches.
16/04/2024
Full time
Senior Business Analyst - Oracle EBS and Fusion Cloud Salary: Open +Bonus Location: Chelmsford, MA On-site: 5 days/week *We are unable to provide sponsorship for this role* Qualifications Bachelor's Degree 5 years+ of experience working with Fusion Cloud and Oracle EBS R11i/R12 primarily in Financials, experience in other areas like SCM a plus. Required Strong working knowledge of Finance Modules - Accounts Receivable, Accounts Payable, Fixed Assets, General Ledger, Cash Management, Subledger Accounting, Tax, Customer Data Management and Project Portfolio Management. Strong experience in Fusion Cloud implementations and production support. Experience in data upload using FBDI and ADFdi. Experience in creating reports using OTBI and BI Publisher. Responsibilities Provide daily support for Oracle production, enhancement projects and lean initiatives related to Fusion Cloud and Oracle EBS. Facilitate business and systems analysis discussions and translate findings into clearly defined Business Requirements Document and Functional Design Document. Work with the development team in reviewing Technical Design, validating to ensure the development delivers to the design. Demonstrated project management and presentation skills. Participate in System integration testing and User Acceptance testing with the business users to ensure a high-quality delivery. Research, design, configure, test, document, and manage implementation of system changes. Develop validation test plans, user and system procedures and training materials for customizations, upgrades, and patches.
We are Global IT Recruitment specialist that provides support to the clients across UK, and Europe. We have an excellent job opportunity for you. Job Title: Professional Services - Technical Analyst Location: Remote/UK Duration: 12 months contract initially What you'll do: Represent the post-sales organization as the focal point of the Professional Services team in the Pre-Sales environment. Assist sales in positioning professional services and instilling confidence in their capability to support implementation and delivery. Demonstrate expertise in our Digital Media products, with a primary focus on client's AI model - Firefly, as well as Express and Photoshop API capabilities. Possessing an intimate understanding of their functionality, technical capabilities, and value delivery. Specialize in client's APIs, understanding their uses, limitations, and mastering their SDKs. Collaborate with customers and peers to comprehend and develop functional and technical requirements, construct implementation strategies and roadmaps, and ensure overall solution quality and value realization for the customer. Align with the customer's technical team, serving as an expert consultant on the technical aspects of systems, including APIs and integration projects in a pre-sales capacity, representing the PS team. Ensure that all opportunities are established with a land-ready' use case with execution plan aligned. Establish a clear Pathway for the adoption and utilization of over 50% of the purchased API and Custom Model entitlements by each customer. Collaborate closely with customers to understand their annual marketing campaign calendar, ensuring that the proposed solutions align seamlessly with their upcoming initiatives within the next 3 to 4 months. Utilize historical briefs, templates, and assets from previous campaign instances to inform and enhance the development of the future solution design, presented through comprehensive systems integration or activity diagrams showcasing key user interactions and the sequencing of API calls. Devise and present illustrative delivery/execution plans, outlining the steps leading up to the launch of each identified use case, potentially incorporating existing demos or creating low/no-code demonstrations to validate feasibility. Classify the campaigns within the customer's annual calendar according to predefined use case categories outlined in the sales playbook for APIs and Custom Models. Collaborate with the customer to prioritize and rank these campaigns based on their perceived value and complexity, using a t-shirt sizing approach to accurately gauge resource requirements. Propose a release roadmap that delineates the planned sequence for integrating APIs and CMs into each campaign, along with estimated timeframes for market readiness, ensuring a strategic and systematic approach to maximizing entitlement utilization. Thrive in a fast-paced delivery environment, managing multiple customer engagements simultaneously. Actively contribute as a vocal member of the team, offering innovations, new working methodologies, challenging the status quo, and aiding in continual improvement efforts What you need to succeed: Minimum 3-5 years of prior experience in a technical role working with APIs in an enterprise organization. Excellent problem-solving skills with a demonstrated ability to identify issues, resolve them quickly and know when to rely on internal resources to assist. An inquisitive mindset, willing to challenge the status quo and design pioneering solutions. An innovative thinker, collaborative business partner, who is well-organized and detail oriented with strong stakeholder management. Strong presentation skills to be able to communicate complex business process/system topics effectively to senior stakeholders. Comfortable to lead discovery sessions to identify workflow improvements and business problems Leading brainstorming sessions and ability to estimate efforts within the defined scope. Ability to understand and develop automation workflows leveraging automation tools such as MS Power Automate German speaker, with ability to comfortably deliver above responsibilities, professionally, in the language.
16/04/2024
Project-based
We are Global IT Recruitment specialist that provides support to the clients across UK, and Europe. We have an excellent job opportunity for you. Job Title: Professional Services - Technical Analyst Location: Remote/UK Duration: 12 months contract initially What you'll do: Represent the post-sales organization as the focal point of the Professional Services team in the Pre-Sales environment. Assist sales in positioning professional services and instilling confidence in their capability to support implementation and delivery. Demonstrate expertise in our Digital Media products, with a primary focus on client's AI model - Firefly, as well as Express and Photoshop API capabilities. Possessing an intimate understanding of their functionality, technical capabilities, and value delivery. Specialize in client's APIs, understanding their uses, limitations, and mastering their SDKs. Collaborate with customers and peers to comprehend and develop functional and technical requirements, construct implementation strategies and roadmaps, and ensure overall solution quality and value realization for the customer. Align with the customer's technical team, serving as an expert consultant on the technical aspects of systems, including APIs and integration projects in a pre-sales capacity, representing the PS team. Ensure that all opportunities are established with a land-ready' use case with execution plan aligned. Establish a clear Pathway for the adoption and utilization of over 50% of the purchased API and Custom Model entitlements by each customer. Collaborate closely with customers to understand their annual marketing campaign calendar, ensuring that the proposed solutions align seamlessly with their upcoming initiatives within the next 3 to 4 months. Utilize historical briefs, templates, and assets from previous campaign instances to inform and enhance the development of the future solution design, presented through comprehensive systems integration or activity diagrams showcasing key user interactions and the sequencing of API calls. Devise and present illustrative delivery/execution plans, outlining the steps leading up to the launch of each identified use case, potentially incorporating existing demos or creating low/no-code demonstrations to validate feasibility. Classify the campaigns within the customer's annual calendar according to predefined use case categories outlined in the sales playbook for APIs and Custom Models. Collaborate with the customer to prioritize and rank these campaigns based on their perceived value and complexity, using a t-shirt sizing approach to accurately gauge resource requirements. Propose a release roadmap that delineates the planned sequence for integrating APIs and CMs into each campaign, along with estimated timeframes for market readiness, ensuring a strategic and systematic approach to maximizing entitlement utilization. Thrive in a fast-paced delivery environment, managing multiple customer engagements simultaneously. Actively contribute as a vocal member of the team, offering innovations, new working methodologies, challenging the status quo, and aiding in continual improvement efforts What you need to succeed: Minimum 3-5 years of prior experience in a technical role working with APIs in an enterprise organization. Excellent problem-solving skills with a demonstrated ability to identify issues, resolve them quickly and know when to rely on internal resources to assist. An inquisitive mindset, willing to challenge the status quo and design pioneering solutions. An innovative thinker, collaborative business partner, who is well-organized and detail oriented with strong stakeholder management. Strong presentation skills to be able to communicate complex business process/system topics effectively to senior stakeholders. Comfortable to lead discovery sessions to identify workflow improvements and business problems Leading brainstorming sessions and ability to estimate efforts within the defined scope. Ability to understand and develop automation workflows leveraging automation tools such as MS Power Automate German speaker, with ability to comfortably deliver above responsibilities, professionally, in the language.
As a senior Cloud Native OPS Engineer, you have over 5 years of technical system expertise to perform technical cloud engineering services: - You configure Azure services and work with Terraform Scripting (infrastructure as a code), AWS networking/gateways, AWS Landing Zone setup, lambda and container services; - You evaluate and translate requirements into design; - You evaluate design benefits and trade-offs; - You validate design compliance and support deployment of the design to ensure the requirements are met; - You use development tools to efficiently solve technical or business challenges, incl. technology evolution, capacity management, and performance optimization; - You innovate to present new ideas which improve an existing system/process/service; - You maintain knowledge of existing technology documents via technical writing; - You perform (complex) incident resolution and root cause analyses; - On duty call for the systems you are responsible for, can be required. Next to a proven experience in system software and cloud infrastructure, you have the following core competences: Adaptive, Analytical thinking, Collaborating, Flexible, IT Infrastructure, Result driven, Software development. knowledge of: public cloud AWS CICD tooling AWS Lambda Python Terraform AWS Athena As a part of our team, you are responsible for the architectural decisions, engineering, integration and maintenance of the cloud platform. Currently we actively manage AWS & Azure cloud environments and keep an eye on other cloud platforms. The focus is on technology/infrastructure services, not the usage and development methodologies that use the cloud platform. The latter is handled by DevOps teams with whom you will be working closely. You assist in feasibility studies to take on new technological services or improvements and help design the services with focus on security, maintainability, flexibility and efficiency. You work together with architects and analysts to come to a proper final design, product owners and scrum masters to govern the exercise and its allocated resources, and software engineering to ensure effective positioning and service offerings.
16/04/2024
Project-based
As a senior Cloud Native OPS Engineer, you have over 5 years of technical system expertise to perform technical cloud engineering services: - You configure Azure services and work with Terraform Scripting (infrastructure as a code), AWS networking/gateways, AWS Landing Zone setup, lambda and container services; - You evaluate and translate requirements into design; - You evaluate design benefits and trade-offs; - You validate design compliance and support deployment of the design to ensure the requirements are met; - You use development tools to efficiently solve technical or business challenges, incl. technology evolution, capacity management, and performance optimization; - You innovate to present new ideas which improve an existing system/process/service; - You maintain knowledge of existing technology documents via technical writing; - You perform (complex) incident resolution and root cause analyses; - On duty call for the systems you are responsible for, can be required. Next to a proven experience in system software and cloud infrastructure, you have the following core competences: Adaptive, Analytical thinking, Collaborating, Flexible, IT Infrastructure, Result driven, Software development. knowledge of: public cloud AWS CICD tooling AWS Lambda Python Terraform AWS Athena As a part of our team, you are responsible for the architectural decisions, engineering, integration and maintenance of the cloud platform. Currently we actively manage AWS & Azure cloud environments and keep an eye on other cloud platforms. The focus is on technology/infrastructure services, not the usage and development methodologies that use the cloud platform. The latter is handled by DevOps teams with whom you will be working closely. You assist in feasibility studies to take on new technological services or improvements and help design the services with focus on security, maintainability, flexibility and efficiency. You work together with architects and analysts to come to a proper final design, product owners and scrum masters to govern the exercise and its allocated resources, and software engineering to ensure effective positioning and service offerings.
Scope: The AV & Premier Support Analyst is a key role in the IT Service Delivery team. The role is required as a result of changes in the support requirements of the firm's leadership, changing demand for our meeting spaces, with a high percentage of remote working, and a transition to Microsoft Teams as our primary voice and video platform. The role will deliver a white glove service to senior VIPs for all their IT needs and will be responsible for the management and maintenance of the Audio-Visual systems within our London offices. The role holder will be expected to act as the primary point of support for VIPs during periods of leave for your manager and provide support and development in the delivery of this service to the wider Service Delivery team. Experience in supporting board level stakeholders, responding effectively, with autonomy and to the highest level of professionalism, at times under pressure, is essential. Effective communication and coordination with other departments, individuals and staff members, clients, office administrators, outside vendors and contractors is an essential part of this position. Responsibilities: Provides technical on-site, face to face desktop support, including installation, troubleshooting, problem resolution and maintenance to senior client stakeholders across the spectrum of technologies in use within Customer enviornoment. Owns problems through to resolution, demonstrating product authority and managing the engagement of external vendor support as required. Maintains an understanding of IT change and planned project work to maintain a consistent message on the performance and objectives of Group IT. Develops and maintains a detailed understanding of the firm's major IT systems, including how business transactions are managed through interface between platforms, in order to provide the appropriate advice to customers when dealing with problems. Ensure client requirements are understood and escalated to the appropriate teams, proactively feeding this into projects and operations specialists, including communication to IT management. Is accountable for the support of Audio-Visual technologies within the firm's meeting spaces, reception areas, production studio and externally hosted webinar technologies. The candidate will be expected to support operational changes to the configuration of these services as the needs of the business adapts and provide advice on how technology change can support these needs. Performs the role of technical support for major change programmes related to Audio Visual services Facilitation and support of senior stakeholder events (eg board meetings, large client events etc) Collaborates with the Facilities team to ensure that the technology in meeting rooms functions as designed and is maintained to a high standard. Provides coaching and mentoring for other Service Delivery team members, including periodic training on the Audio-Visual solutions to improve our support capability. Team General Team Responsibilities: The candidate must be a team player and be prepared to take on activities outside of their role, as required, to ensure the IT Service Delivery team achieves its service levels and KPI's. The candidate will be expected to work without supervision, adhering to a framework of standards and operating procedures, and will often be supported remotely. The role will be expected to work in client location at Baker Street, and also visit to other client offices in UK Core Competencies Customer focus Personal resilience Strong communicator Good documentation skills Excellent at problem-solving (analytical thinking) Process orientated approach to tasks Motivation to succeed and develop their career Technical Experience Windows 10 M icrosoft Office 365 Microsoft Teams Skype for Business Zoom On24 HP Laptop hardware Crestron AV Business Applications
16/04/2024
Full time
Scope: The AV & Premier Support Analyst is a key role in the IT Service Delivery team. The role is required as a result of changes in the support requirements of the firm's leadership, changing demand for our meeting spaces, with a high percentage of remote working, and a transition to Microsoft Teams as our primary voice and video platform. The role will deliver a white glove service to senior VIPs for all their IT needs and will be responsible for the management and maintenance of the Audio-Visual systems within our London offices. The role holder will be expected to act as the primary point of support for VIPs during periods of leave for your manager and provide support and development in the delivery of this service to the wider Service Delivery team. Experience in supporting board level stakeholders, responding effectively, with autonomy and to the highest level of professionalism, at times under pressure, is essential. Effective communication and coordination with other departments, individuals and staff members, clients, office administrators, outside vendors and contractors is an essential part of this position. Responsibilities: Provides technical on-site, face to face desktop support, including installation, troubleshooting, problem resolution and maintenance to senior client stakeholders across the spectrum of technologies in use within Customer enviornoment. Owns problems through to resolution, demonstrating product authority and managing the engagement of external vendor support as required. Maintains an understanding of IT change and planned project work to maintain a consistent message on the performance and objectives of Group IT. Develops and maintains a detailed understanding of the firm's major IT systems, including how business transactions are managed through interface between platforms, in order to provide the appropriate advice to customers when dealing with problems. Ensure client requirements are understood and escalated to the appropriate teams, proactively feeding this into projects and operations specialists, including communication to IT management. Is accountable for the support of Audio-Visual technologies within the firm's meeting spaces, reception areas, production studio and externally hosted webinar technologies. The candidate will be expected to support operational changes to the configuration of these services as the needs of the business adapts and provide advice on how technology change can support these needs. Performs the role of technical support for major change programmes related to Audio Visual services Facilitation and support of senior stakeholder events (eg board meetings, large client events etc) Collaborates with the Facilities team to ensure that the technology in meeting rooms functions as designed and is maintained to a high standard. Provides coaching and mentoring for other Service Delivery team members, including periodic training on the Audio-Visual solutions to improve our support capability. Team General Team Responsibilities: The candidate must be a team player and be prepared to take on activities outside of their role, as required, to ensure the IT Service Delivery team achieves its service levels and KPI's. The candidate will be expected to work without supervision, adhering to a framework of standards and operating procedures, and will often be supported remotely. The role will be expected to work in client location at Baker Street, and also visit to other client offices in UK Core Competencies Customer focus Personal resilience Strong communicator Good documentation skills Excellent at problem-solving (analytical thinking) Process orientated approach to tasks Motivation to succeed and develop their career Technical Experience Windows 10 M icrosoft Office 365 Microsoft Teams Skype for Business Zoom On24 HP Laptop hardware Crestron AV Business Applications
Trading Technology Support Specialist - Level 2 - Electronic Trading Systems - £60/65K - Remote - (RL7361) Salary: £60 - £65K Per Annum Benefits: Excellent Benefits Location: Remote The Client: Curo are Partnering with an Innovative Electronic Trading Technology organisation, who provide Leading edge Trading Technology for today's Financial Markets. They support financial institutions to take advantage of the new world of electronic trading, giving them the flexibility to quickly adapt as markets continue to evolve. Their Platform provides a breakthrough combination of performance, configurability and control. It is used as a foundation technology by financial organisations to succeed in today's growing, but increasingly competitive, world of electronic trading. The Candidate: The successful candidate will have a strong track record in capital markets technology, gained either within a financial trading firm or technology vendor. You will have either a computer science background or strong experience in supporting trading technology platforms or applications. You will ideally have significant experience in configuring, deploying, and supporting electronic trading technology or similar. A background in electronic trading systems, FIX protocol, and trading workflows is therefore highly desirable. The Role: Working alongside the Professional Services team in deploying and supporting electronic trading solutions built using the organisations Platform development framework. The primary purpose of this role is to act as a focal point in coordinating and executing a variety of support activities for which the customer and internal teams rely on. The role is critical to meeting support commitments and proactively managing the needs of their customers. This role not only encompasses day-to-day responsibilities as a senior level 2 technical support executive but also extends to direct engagement with customers, and internal and potentially 3rd party teams. This includes working collaboratively with core development and professional services teams, and constantly looking for service and product improvements. Key Duties: Providing service management support to customers within SLA framework Providing an escalation point to the customers for service problems Maintenance and management of toolsets and Knowledge Base content Creating and presentation of the agreed Customer Service reports Embedding and driving compliance with policy and standard operating procedures Driving the extraction of maximum value from service contracts including partner performance IT operational management processes and SLAs Delivery against change control and request management processes Acting as the standard bearer for the (ITSM) Incident Management system and contributing to the ongoing improvement of service levels To lead the continual development and improvement of the support team with customer focus being a priority Providing regular incident updates to the internal team and customers concerning open incidents Developing, coordinating, and promoting incident management activities across the whole of Support and Development Taking responsibility for the effective functioning of the Incident Management processes across all support areas Providing expert advice to customers in the resolution of Incidents, including negotiation with customers, service support teams, and 3rd parties in order to resolve issues Managing the monitoring and resolution of stalled or breached jobs with 2nd and 3rd line groups Ensuring effective and rapid response to Major Incidents Ensuring that any service breach is suitably recorded and described before it is closed Reviewing and recommending, as appropriate, changes to support processes to ensure continuous improvement of the incident management process Providing guidance on Incident Management to all support staff and assist in their training and knowledge development Producing metrics for service performance and customer satisfaction both on a regular and an ad hoc basis Ensuring regular reporting on key service performance and quality metrics (in relation to incident management) Establish a channel for users to request and receive standard services Helping users and customers to know about the availability of services and the procedure for obtaining them. Maintain user and customer satisfaction through efficient and professional handling of all service requests Assist users and customers with general information, complaints or comments. Requirements: Proven experience in the capital markets industry, either within a financial organisation (sell-side broker, trading venue, etc.) or a financial technology vendor focused on electronic trading and Front Office workflow Strong functional experience ideally gained in one or more of the following roles: client on boarding, trading team technology support, product development/management, development, technical business analyst, trading systems implementation or technical Strong knowledge of electronic trading life cycle and workflow. Good knowledge of trading technology landscape Prior technical training including basic Scripting skill and experience with Java or a similar language Excellent knowledge of the FIX messaging protocol versions 4.2 - 5.0 Understanding of transport protocols such as TCP/IP, UDP Understanding of trade messaging workflows across one or more asset classes (equities, FI, FX) Strong track record in a technology support environment working with structured support processes (ideally with good knowledge of ITIL) Experience working with service CRM tools (eg, 4Me, Service NOW, Jira Service Desk) Ability to work within a structured support framework (to meet SLA target) Technical documentation skills Software testing experience Good general knowledge of infrastructure, cloud, networking Enjoy interacting with people, be an excellent listener, and have strong verbal and written communication skills Be inquisitive and have a desire to learn/be a team player who is happy to coach To apply for this Trading Technology Support Specialist permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
16/04/2024
Full time
Trading Technology Support Specialist - Level 2 - Electronic Trading Systems - £60/65K - Remote - (RL7361) Salary: £60 - £65K Per Annum Benefits: Excellent Benefits Location: Remote The Client: Curo are Partnering with an Innovative Electronic Trading Technology organisation, who provide Leading edge Trading Technology for today's Financial Markets. They support financial institutions to take advantage of the new world of electronic trading, giving them the flexibility to quickly adapt as markets continue to evolve. Their Platform provides a breakthrough combination of performance, configurability and control. It is used as a foundation technology by financial organisations to succeed in today's growing, but increasingly competitive, world of electronic trading. The Candidate: The successful candidate will have a strong track record in capital markets technology, gained either within a financial trading firm or technology vendor. You will have either a computer science background or strong experience in supporting trading technology platforms or applications. You will ideally have significant experience in configuring, deploying, and supporting electronic trading technology or similar. A background in electronic trading systems, FIX protocol, and trading workflows is therefore highly desirable. The Role: Working alongside the Professional Services team in deploying and supporting electronic trading solutions built using the organisations Platform development framework. The primary purpose of this role is to act as a focal point in coordinating and executing a variety of support activities for which the customer and internal teams rely on. The role is critical to meeting support commitments and proactively managing the needs of their customers. This role not only encompasses day-to-day responsibilities as a senior level 2 technical support executive but also extends to direct engagement with customers, and internal and potentially 3rd party teams. This includes working collaboratively with core development and professional services teams, and constantly looking for service and product improvements. Key Duties: Providing service management support to customers within SLA framework Providing an escalation point to the customers for service problems Maintenance and management of toolsets and Knowledge Base content Creating and presentation of the agreed Customer Service reports Embedding and driving compliance with policy and standard operating procedures Driving the extraction of maximum value from service contracts including partner performance IT operational management processes and SLAs Delivery against change control and request management processes Acting as the standard bearer for the (ITSM) Incident Management system and contributing to the ongoing improvement of service levels To lead the continual development and improvement of the support team with customer focus being a priority Providing regular incident updates to the internal team and customers concerning open incidents Developing, coordinating, and promoting incident management activities across the whole of Support and Development Taking responsibility for the effective functioning of the Incident Management processes across all support areas Providing expert advice to customers in the resolution of Incidents, including negotiation with customers, service support teams, and 3rd parties in order to resolve issues Managing the monitoring and resolution of stalled or breached jobs with 2nd and 3rd line groups Ensuring effective and rapid response to Major Incidents Ensuring that any service breach is suitably recorded and described before it is closed Reviewing and recommending, as appropriate, changes to support processes to ensure continuous improvement of the incident management process Providing guidance on Incident Management to all support staff and assist in their training and knowledge development Producing metrics for service performance and customer satisfaction both on a regular and an ad hoc basis Ensuring regular reporting on key service performance and quality metrics (in relation to incident management) Establish a channel for users to request and receive standard services Helping users and customers to know about the availability of services and the procedure for obtaining them. Maintain user and customer satisfaction through efficient and professional handling of all service requests Assist users and customers with general information, complaints or comments. Requirements: Proven experience in the capital markets industry, either within a financial organisation (sell-side broker, trading venue, etc.) or a financial technology vendor focused on electronic trading and Front Office workflow Strong functional experience ideally gained in one or more of the following roles: client on boarding, trading team technology support, product development/management, development, technical business analyst, trading systems implementation or technical Strong knowledge of electronic trading life cycle and workflow. Good knowledge of trading technology landscape Prior technical training including basic Scripting skill and experience with Java or a similar language Excellent knowledge of the FIX messaging protocol versions 4.2 - 5.0 Understanding of transport protocols such as TCP/IP, UDP Understanding of trade messaging workflows across one or more asset classes (equities, FI, FX) Strong track record in a technology support environment working with structured support processes (ideally with good knowledge of ITIL) Experience working with service CRM tools (eg, 4Me, Service NOW, Jira Service Desk) Ability to work within a structured support framework (to meet SLA target) Technical documentation skills Software testing experience Good general knowledge of infrastructure, cloud, networking Enjoy interacting with people, be an excellent listener, and have strong verbal and written communication skills Be inquisitive and have a desire to learn/be a team player who is happy to coach To apply for this Trading Technology Support Specialist permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
Senior Analyst - Information Governance/Data Protection Salary: Open + Bonus Location: Chicago, IL Hybrid: 3 days on-site, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 5+ years of applicable work experience Previous work with information or data governance control activities in the financial services industry. Experience in the financial services industry. Office 365 (Word, Excel, PowerPoint) Experience with systems supporting Compliance, Risk, Audit, Privacy, and Management such as ServiceNow, Archer, etc. Project/Program Management Business Intelligence tool experience Responsibilities Strong interest in understanding and solving data challenges with experience in information governance, data protection, and privacy policy. Knowledge of and work experience with enterprise systems, networks, databases, and other technical domains Strong attention to detail, customer orientation, communication, and presentation skills including the ability to listen and quickly translate business needs into solutions and build effective working relationships. Strong experience in building the capabilities for auto data classification, data security and data protection. Experience with classification standard definitions and settings. Experience with Privacy requirements and work with personal information and its protection. Strong strategic thinking, problem solving, and analytic skills.
09/04/2024
Full time
Senior Analyst - Information Governance/Data Protection Salary: Open + Bonus Location: Chicago, IL Hybrid: 3 days on-site, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 5+ years of applicable work experience Previous work with information or data governance control activities in the financial services industry. Experience in the financial services industry. Office 365 (Word, Excel, PowerPoint) Experience with systems supporting Compliance, Risk, Audit, Privacy, and Management such as ServiceNow, Archer, etc. Project/Program Management Business Intelligence tool experience Responsibilities Strong interest in understanding and solving data challenges with experience in information governance, data protection, and privacy policy. Knowledge of and work experience with enterprise systems, networks, databases, and other technical domains Strong attention to detail, customer orientation, communication, and presentation skills including the ability to listen and quickly translate business needs into solutions and build effective working relationships. Strong experience in building the capabilities for auto data classification, data security and data protection. Experience with classification standard definitions and settings. Experience with Privacy requirements and work with personal information and its protection. Strong strategic thinking, problem solving, and analytic skills.