3rd Line Support Technician Commutable from Southampton, Fareham, Portsmouth - office based role £30,000 - £40,000 + Benefits As an 3rd Line Support Technician, you will play a crucial role in providing a top-tier service to clients. In this role, you will be delivering 3rd line support for various infrastructure environments, ensuring system security and documentation are maintained. This opportunity is ideal for a 2nd line technician looking to move into 3rd line, or an established 3rd line/infrastructure technician. This is a fully office-based role in Hampshire (commutable from Southampton, Fareham, Portsmouth) which will involve some travel to customer sites. A company pool car is available for site visits. Therefore, applicants must have a full-valid UK drivers license. In this role, you will be joining a technical and lively bunch! You can expect regular socials, as well as in-house and external training for personal and career development. Key Responsibilities: Manage helpdesk resolutions efficiently at 3rd Line level Install, configure, and troubleshoot infrastructure hardware and virtual environments. Threat detection and prevention Continuously monitor and optimize system performance and security. Develop and update technical documentation. Contribute to project planning and implementation. Requirements: Minimum of 5 years' experience in IT support roles - preferable Outsources/Managed services. Experienced across project work Strong proficiency in 3rd line networking concepts and security protocols. Preferably experienced with WatchGuard Firewalls. Exceptional problem-solving skills with effective communication abilities. Excellent verbal and written communication skills. Please apply to this advert or email your CV direct to (see below) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
23/04/2024
Full time
3rd Line Support Technician Commutable from Southampton, Fareham, Portsmouth - office based role £30,000 - £40,000 + Benefits As an 3rd Line Support Technician, you will play a crucial role in providing a top-tier service to clients. In this role, you will be delivering 3rd line support for various infrastructure environments, ensuring system security and documentation are maintained. This opportunity is ideal for a 2nd line technician looking to move into 3rd line, or an established 3rd line/infrastructure technician. This is a fully office-based role in Hampshire (commutable from Southampton, Fareham, Portsmouth) which will involve some travel to customer sites. A company pool car is available for site visits. Therefore, applicants must have a full-valid UK drivers license. In this role, you will be joining a technical and lively bunch! You can expect regular socials, as well as in-house and external training for personal and career development. Key Responsibilities: Manage helpdesk resolutions efficiently at 3rd Line level Install, configure, and troubleshoot infrastructure hardware and virtual environments. Threat detection and prevention Continuously monitor and optimize system performance and security. Develop and update technical documentation. Contribute to project planning and implementation. Requirements: Minimum of 5 years' experience in IT support roles - preferable Outsources/Managed services. Experienced across project work Strong proficiency in 3rd line networking concepts and security protocols. Preferably experienced with WatchGuard Firewalls. Exceptional problem-solving skills with effective communication abilities. Excellent verbal and written communication skills. Please apply to this advert or email your CV direct to (see below) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd/3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: 2nd Line/3rd IT Support Engineer Keswick, Lake District Office Based/Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, Servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd/3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of Servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks/backup solutions including cloud solutions when required. + Managing support tickets for our client base via telephone, remote and on-site methods. + Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience. + Demonstrable troubleshooting skills that range from user desktop support to server and cloud services. + Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory. + Desktop support including email clients, and Internet connection troubleshooting. + Office software, printer installations, and general problem diagnostics procedures. + Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms. + Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures. + Fundamental knowledge of IP Networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage/Ninja RMM. + Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc. + Wi-Fi networks including point-to-point Wi-Fi links. + VoIP telecommunications exposure. + Knowledge of IP Networks. + Knowledge of one of the mainstream Firewall/networking brands - Draytek, Sophos, HP, Ubiquiti, Cisco. + Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills. + Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards. + Capability to autonomously self-assign workloads and schedule others as part of the team. + Well-presented alongside good written and verbal English skills. + Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience/Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
23/04/2024
Full time
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd/3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: 2nd Line/3rd IT Support Engineer Keswick, Lake District Office Based/Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, Servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd/3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of Servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks/backup solutions including cloud solutions when required. + Managing support tickets for our client base via telephone, remote and on-site methods. + Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience. + Demonstrable troubleshooting skills that range from user desktop support to server and cloud services. + Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory. + Desktop support including email clients, and Internet connection troubleshooting. + Office software, printer installations, and general problem diagnostics procedures. + Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms. + Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures. + Fundamental knowledge of IP Networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage/Ninja RMM. + Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc. + Wi-Fi networks including point-to-point Wi-Fi links. + VoIP telecommunications exposure. + Knowledge of IP Networks. + Knowledge of one of the mainstream Firewall/networking brands - Draytek, Sophos, HP, Ubiquiti, Cisco. + Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills. + Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards. + Capability to autonomously self-assign workloads and schedule others as part of the team. + Well-presented alongside good written and verbal English skills. + Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience/Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
AIT Lead Engineer Advantage are recruiting on behalf of a prestigious Aerospace (Satellite) client in Stevenage for an AIT Lead Engineer. The purpose of the role is to promote and drive AIT standards ensuring engineering concepts are delivered to the shop floor in a controlled manner. You'll be brought on to ensure quality and process robustness through promotion of best practise within team and between disciplines and lead the AIT mechanical team to the success of the mission. Location : Stevenage: once settled in after a familiarisation period there will be some hybrid working during the preparation phase. During the operation build phase you will be required onsite 5 days a week. Hours : 37 hours per week. Responsibilities Responsible for the Mechanical Satellite element and lead the mechanical team on an ENS project through Phases 'A', 'B', 'C/D' and 'E' Leading a team of AIT engineers on the specific project Planning the mechanical team's activities on a weekly basis (including operations team) and implementing this plan. Supporting the use of 3Dx Delmia on the specific project Produce specs from test requirements, write test plans, DDV, plans, AIT plans, test procedures and test reports. Control of all project MGSE, flight & support equipment Produce MGSE requirement specs from test requirements, operating and maintaining MGSE. Alignment - producing test procedures and operating and maintaining optical alignment equipment. Designing test equipment, overseeing its manufacture, and commissioning Mechanical handling or spacecraft, instruments, payloads, solar arrays, antennas etc Prepare and carry out environmental tests (Vibration, Acoustic, Mass properties, Thermal) at unit, subsystem, instrument, and spacecraft level. Install and validate test instrumentation. Support propulsion testing Handling and installation of thermal hardware Mechanical integration and testing of electronic units, subsystems and instruments, mechanisms, antennas, solar arrays, mechanical sub-systems, instruments, payloads and spacecraft and control the documentation associated with performing these tasks. Pyrotechnic handling, installation, and safety Plan and control workload of the AIT team consisting of engineers and technicians. Be able to travel overseas to work for short periods (typically 2-3months, could be 6-7 months on occasions) Be able to integrate quickly and easily into an AIT team. Highly motivated and possess good problem-solving skills. Essential Candidate experience/skills requirements Relevant engineering experience. Appreciation of satellite integration processes and project phases Use of SAP or other ERP System Understanding of build documentation and the need for it Driving build quality through review of processes and implementation of improvements Managing a team during day-to-day activities ensuring work is completed on time and the correct standard Controlling and delivery of projects to budget and schedule Face-to-face dealings with customers and suppliers Worked in volatile, high pressure environments to resolve technical and personnel conflicts Spacecraft Mechanical testing on prime projects is essential Leading other team members Production of MGSE specs and operation of MGSE and flight HW Production of high quality documentation (test specs, test plans, test procedures, AIT Plans, DDV plans) Desirable Producing test procedures and operating and maintaining optical alignment equipment Launch campaign experience Submit your CV now to be considered for this great opportunity with a leading satellite aerospace business.
22/04/2024
Project-based
AIT Lead Engineer Advantage are recruiting on behalf of a prestigious Aerospace (Satellite) client in Stevenage for an AIT Lead Engineer. The purpose of the role is to promote and drive AIT standards ensuring engineering concepts are delivered to the shop floor in a controlled manner. You'll be brought on to ensure quality and process robustness through promotion of best practise within team and between disciplines and lead the AIT mechanical team to the success of the mission. Location : Stevenage: once settled in after a familiarisation period there will be some hybrid working during the preparation phase. During the operation build phase you will be required onsite 5 days a week. Hours : 37 hours per week. Responsibilities Responsible for the Mechanical Satellite element and lead the mechanical team on an ENS project through Phases 'A', 'B', 'C/D' and 'E' Leading a team of AIT engineers on the specific project Planning the mechanical team's activities on a weekly basis (including operations team) and implementing this plan. Supporting the use of 3Dx Delmia on the specific project Produce specs from test requirements, write test plans, DDV, plans, AIT plans, test procedures and test reports. Control of all project MGSE, flight & support equipment Produce MGSE requirement specs from test requirements, operating and maintaining MGSE. Alignment - producing test procedures and operating and maintaining optical alignment equipment. Designing test equipment, overseeing its manufacture, and commissioning Mechanical handling or spacecraft, instruments, payloads, solar arrays, antennas etc Prepare and carry out environmental tests (Vibration, Acoustic, Mass properties, Thermal) at unit, subsystem, instrument, and spacecraft level. Install and validate test instrumentation. Support propulsion testing Handling and installation of thermal hardware Mechanical integration and testing of electronic units, subsystems and instruments, mechanisms, antennas, solar arrays, mechanical sub-systems, instruments, payloads and spacecraft and control the documentation associated with performing these tasks. Pyrotechnic handling, installation, and safety Plan and control workload of the AIT team consisting of engineers and technicians. Be able to travel overseas to work for short periods (typically 2-3months, could be 6-7 months on occasions) Be able to integrate quickly and easily into an AIT team. Highly motivated and possess good problem-solving skills. Essential Candidate experience/skills requirements Relevant engineering experience. Appreciation of satellite integration processes and project phases Use of SAP or other ERP System Understanding of build documentation and the need for it Driving build quality through review of processes and implementation of improvements Managing a team during day-to-day activities ensuring work is completed on time and the correct standard Controlling and delivery of projects to budget and schedule Face-to-face dealings with customers and suppliers Worked in volatile, high pressure environments to resolve technical and personnel conflicts Spacecraft Mechanical testing on prime projects is essential Leading other team members Production of MGSE specs and operation of MGSE and flight HW Production of high quality documentation (test specs, test plans, test procedures, AIT Plans, DDV plans) Desirable Producing test procedures and operating and maintaining optical alignment equipment Launch campaign experience Submit your CV now to be considered for this great opportunity with a leading satellite aerospace business.
Position Available: Mechanical Manufacturing Technician Location: Bristol (Hybrid) & Dynamic Working Hours Salary: Up to £55,000 + Paid Overtime & Company Bonus & Very Good Pension Package Experience needed: Experience in systems design and engineering, including defining requiirements and supporting product development. About the role We are a leading defence company who are at the forefront of innovation in the industry and your work will have a direct impact on the safety and security of the UK & our allies. We are currently looking for a Proving Engineer to work in our team. In this role you will support the team in: Supporting the product development team on their full development life cycle. Ensuring the final products meets customer requirements Producing and Supporting definition and success criteria Communicating best practice to other team members. Certifying products in line with product certification procedures. What we need from you: Formal technical engineering/craft apprenticeship to NVQ Level 3/TR23/TR21 is essential for this role. Formal further education certificate to HNC or equivalent certificate is a plus. Ideally have manual handling training but not essential, training can be provided. Ideally training (Including overhead cranes) but not essential, training can be provided. The successful candidate should be a team player who is able to demonstrate customer focus. They should also have proven planning and organising skills and be flexible and adaptable If you would like to know more details about the position or want to register your interest, hit apply below. We'd love to hear from you!
19/04/2024
Full time
Position Available: Mechanical Manufacturing Technician Location: Bristol (Hybrid) & Dynamic Working Hours Salary: Up to £55,000 + Paid Overtime & Company Bonus & Very Good Pension Package Experience needed: Experience in systems design and engineering, including defining requiirements and supporting product development. About the role We are a leading defence company who are at the forefront of innovation in the industry and your work will have a direct impact on the safety and security of the UK & our allies. We are currently looking for a Proving Engineer to work in our team. In this role you will support the team in: Supporting the product development team on their full development life cycle. Ensuring the final products meets customer requirements Producing and Supporting definition and success criteria Communicating best practice to other team members. Certifying products in line with product certification procedures. What we need from you: Formal technical engineering/craft apprenticeship to NVQ Level 3/TR23/TR21 is essential for this role. Formal further education certificate to HNC or equivalent certificate is a plus. Ideally have manual handling training but not essential, training can be provided. Ideally training (Including overhead cranes) but not essential, training can be provided. The successful candidate should be a team player who is able to demonstrate customer focus. They should also have proven planning and organising skills and be flexible and adaptable If you would like to know more details about the position or want to register your interest, hit apply below. We'd love to hear from you!
Engineering Lab Technician - Up to £32,000 per year with Bonus and 6% Pension Contributions. Flexible start finish times. As a Lab Technician you will work in our Test Laboratory which is located at our UK manufacturing plant in Parham, Suffolk. You will support the Research and Development team, working alongside the Product Designers, Application Engineers and Quality team, taking responsibility and ownership for the care and maintenance of the equipment in the test lab, as well as maintaining a clean and tidy work environment, preparing samples for mechanical and environmental testing, undertaking the tests and recording the results. To periodically audit and inspect the performance and attributes of finished products, both made by us and competing products. The role will report into the Director of Research and Development. In return we offer a salary in the range of £25,000 to £32,000 p.a., a discretionary bonus scheme as well as 25 days holiday (plus bank holidays). You will also receive a generous pension scheme, life assurance as well as the chance to take up other benefits including Health Insurance, cycle to work scheme, an employee assistance program, paid time off for volunteer work, plus many others. You will make an impact in the following way: You will be planning, setting up and undertaking controlled tests and trials in accordance with internal Belden Broadband Solutions and international standards. As well as development and management of test procedures and standards. To ensure that all tests and trials are recorded and reported accurately by documenting and presenting results and conclusions of all trials and experience to cross functional teams across Belden. Provide technical support on New Product Development projects. Manage or liaise with 3rd party test houses during outsourced testing. To carry out investigations in a methodical and controlled manner using root-cause investigation into quality issues. Including workmanship, assembly methods, mechanical design and non-conforming material. What you will bring: Experience of working in a manufacturing industry for +3 years is an advantage Experience working in a Test Lab environment within a team English, Mathematics and Sciences GCSEs or equivalent Preferably HNC or BEng Degree in a related discipline. Some physics as a minimum, to understand energy/force/mechanical/environmental aspects of testing. Need to have experience following set instructions/processes and be able to produce reports and collate information/data.
17/04/2024
Full time
Engineering Lab Technician - Up to £32,000 per year with Bonus and 6% Pension Contributions. Flexible start finish times. As a Lab Technician you will work in our Test Laboratory which is located at our UK manufacturing plant in Parham, Suffolk. You will support the Research and Development team, working alongside the Product Designers, Application Engineers and Quality team, taking responsibility and ownership for the care and maintenance of the equipment in the test lab, as well as maintaining a clean and tidy work environment, preparing samples for mechanical and environmental testing, undertaking the tests and recording the results. To periodically audit and inspect the performance and attributes of finished products, both made by us and competing products. The role will report into the Director of Research and Development. In return we offer a salary in the range of £25,000 to £32,000 p.a., a discretionary bonus scheme as well as 25 days holiday (plus bank holidays). You will also receive a generous pension scheme, life assurance as well as the chance to take up other benefits including Health Insurance, cycle to work scheme, an employee assistance program, paid time off for volunteer work, plus many others. You will make an impact in the following way: You will be planning, setting up and undertaking controlled tests and trials in accordance with internal Belden Broadband Solutions and international standards. As well as development and management of test procedures and standards. To ensure that all tests and trials are recorded and reported accurately by documenting and presenting results and conclusions of all trials and experience to cross functional teams across Belden. Provide technical support on New Product Development projects. Manage or liaise with 3rd party test houses during outsourced testing. To carry out investigations in a methodical and controlled manner using root-cause investigation into quality issues. Including workmanship, assembly methods, mechanical design and non-conforming material. What you will bring: Experience of working in a manufacturing industry for +3 years is an advantage Experience working in a Test Lab environment within a team English, Mathematics and Sciences GCSEs or equivalent Preferably HNC or BEng Degree in a related discipline. Some physics as a minimum, to understand energy/force/mechanical/environmental aspects of testing. Need to have experience following set instructions/processes and be able to produce reports and collate information/data.
To lead a Maintenance Process (Planning) and deliver planned work to enable scheduling of 100% of working hours available on a weekly basis, also driving a 6-week work execution plan and to support upcoming Interventions & TARs. Ensures that Work Orders are fully specified, within the timescale derived by VMP Priority Matrix, with individual steps identified with Risk Assessment Method Statements (RAMS) fully prepared and all tools, equipment and spares required to complete the task available to enable safe and on-time execution. Job Dimensions Understand technical needs/understand the requirements of a technicians jobs - Jamie for mech and Amber for EC&I They are creating technical work packs to pass to technicians which consist of Risk assessments or RAMS Job method statements BOMs Resource factors Please visit the website to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. Progressive Recruitment, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy.
17/04/2024
Project-based
To lead a Maintenance Process (Planning) and deliver planned work to enable scheduling of 100% of working hours available on a weekly basis, also driving a 6-week work execution plan and to support upcoming Interventions & TARs. Ensures that Work Orders are fully specified, within the timescale derived by VMP Priority Matrix, with individual steps identified with Risk Assessment Method Statements (RAMS) fully prepared and all tools, equipment and spares required to complete the task available to enable safe and on-time execution. Job Dimensions Understand technical needs/understand the requirements of a technicians jobs - Jamie for mech and Amber for EC&I They are creating technical work packs to pass to technicians which consist of Risk assessments or RAMS Job method statements BOMs Resource factors Please visit the website to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. Progressive Recruitment, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy.