SAP Technical (Basis) Project Manager - GERMAN SPEAKING eurpeople's customer, a leading German SAP service provider is seeking an experienced SAP Technical (Basis) Project Manager to join their team and assist with their customers transition projects from ECC to S4 HANA. The chosen candidate will be required to have proven experience within SAP Basis, specifically within the following areas: Required SAP Basis knowledge: Requirements and processes for upgrades, DMO (Database Migration Option), migration (backup/restore - export/import) Customer requirements during regular customer projects (SPDD, SPAU) Knowledge of MS Project & Excel (for project plans, cut-over plans, etc.) Multi-project management (management of several, different projects) Knowledge of future fields desirable (SAP RISE, Azure, M365 Portfolio) IN addition to fluent German, good English skills will be a huge advantage Tasks to Perform: Planning customer and internal appointments (on a weekly basis) to coordinate the project Creation of a project plan for SAP-specific projects (ERP upgrade, S/4HANA upgrade, box Switches, migrations, etc.) in the MS Project (templates are available for almost every scenario) Creation and coordination of a cut-over plan for the go live with the customer Maintain and edit open points list Risk management Coordination with the application team during the customer's test phase Collaboration with our operational teams (Service Mgmt, infrastructure, SAP Basis etc.) The expectation is that this assignment will be 100% remote however, due to specific project requirements, very occassional travel may be required. If this is the case, the customer will reimburse all associated travel and accommodation costs, based on actual receipts. Candidates must possess excellent communication skills and MUST SPEAK FLUENT GERMAN & ENGLISH. The customer WILL NOT consider candidate(s) who DO NOT possess a relevant passport that allows them to immediately travel to the project location. Candidates who require visas, work permits or sponsorship need not apply. eurpeople is acting as an Employment Business in relation to this vacancy. eurpeople is an Equal Opportunities employer; we welcome applicants from all backgrounds. For more information please send your CV providing your contact details and a representative of eurpeople will contact you. Alternatively please call eurpeople on the telephone number provided.
18/04/2024
Project-based
SAP Technical (Basis) Project Manager - GERMAN SPEAKING eurpeople's customer, a leading German SAP service provider is seeking an experienced SAP Technical (Basis) Project Manager to join their team and assist with their customers transition projects from ECC to S4 HANA. The chosen candidate will be required to have proven experience within SAP Basis, specifically within the following areas: Required SAP Basis knowledge: Requirements and processes for upgrades, DMO (Database Migration Option), migration (backup/restore - export/import) Customer requirements during regular customer projects (SPDD, SPAU) Knowledge of MS Project & Excel (for project plans, cut-over plans, etc.) Multi-project management (management of several, different projects) Knowledge of future fields desirable (SAP RISE, Azure, M365 Portfolio) IN addition to fluent German, good English skills will be a huge advantage Tasks to Perform: Planning customer and internal appointments (on a weekly basis) to coordinate the project Creation of a project plan for SAP-specific projects (ERP upgrade, S/4HANA upgrade, box Switches, migrations, etc.) in the MS Project (templates are available for almost every scenario) Creation and coordination of a cut-over plan for the go live with the customer Maintain and edit open points list Risk management Coordination with the application team during the customer's test phase Collaboration with our operational teams (Service Mgmt, infrastructure, SAP Basis etc.) The expectation is that this assignment will be 100% remote however, due to specific project requirements, very occassional travel may be required. If this is the case, the customer will reimburse all associated travel and accommodation costs, based on actual receipts. Candidates must possess excellent communication skills and MUST SPEAK FLUENT GERMAN & ENGLISH. The customer WILL NOT consider candidate(s) who DO NOT possess a relevant passport that allows them to immediately travel to the project location. Candidates who require visas, work permits or sponsorship need not apply. eurpeople is acting as an Employment Business in relation to this vacancy. eurpeople is an Equal Opportunities employer; we welcome applicants from all backgrounds. For more information please send your CV providing your contact details and a representative of eurpeople will contact you. Alternatively please call eurpeople on the telephone number provided.
IT Solutions Architect Solutions Architect - Software Development, .NET Applications, TOGAF, Microservices, APIs, ITIL, .Net, Core, UML, Cloud (Azure DevOps), Sailsbury - (Hybrid) - 60 - 65K + good benefits Nb: This role requires eligibility to undertake BPSS SC clearance - 5 years UK residency is essential Our client is seeking an experienced Solution Architect with a background in software development, to work across teams and understand how we might leverage technology to enhance the way we deliver services to our customer. The successful applicant will take on the analysis and design of solution architectures for the current and future contractual needs of the business. Main Duties: Maintain the Enterprise Architecture and manage its evolution Work with stakeholders across functional areas, recommending new platforms, tools and technologies appropriate to the business strategy Ensure that all solutions meet business, information, application, and technology needs and align with the Enterprise Architectural principles Work with the Sparx Systems Enterprise Architect tool using TOGAF, Archimate and UML as appropriate, to document solutions Produce White Papers and technical options to support business cases Liaise with project team members and business representatives Keep updated with new and changing technologies'suggest updates and improvements to development and team practices and technologies Work closely with IT Management team to ensure best practice is Embedded across the IT Dept. Must Have: Deep understanding of architectural styles (ie, 2-Tier, 3-Tier, Microservice Architecture) Deep understanding of Architectural Patterns and when and where to apply them (ie, Saga, API Gateway) Experience of modelling languages like Archimate/UML Microsoft Technologies (Full Stack) Software development Desirable: TOGAF Certified Experience of cloud technologies and architecting solutions in on the Azure/MS 365 platform. Understanding and appreciation of Data Analytics and leveraging data as a business asset. Understanding and appreciation of the ITIL Service Lifecycle SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
17/04/2024
Full time
IT Solutions Architect Solutions Architect - Software Development, .NET Applications, TOGAF, Microservices, APIs, ITIL, .Net, Core, UML, Cloud (Azure DevOps), Sailsbury - (Hybrid) - 60 - 65K + good benefits Nb: This role requires eligibility to undertake BPSS SC clearance - 5 years UK residency is essential Our client is seeking an experienced Solution Architect with a background in software development, to work across teams and understand how we might leverage technology to enhance the way we deliver services to our customer. The successful applicant will take on the analysis and design of solution architectures for the current and future contractual needs of the business. Main Duties: Maintain the Enterprise Architecture and manage its evolution Work with stakeholders across functional areas, recommending new platforms, tools and technologies appropriate to the business strategy Ensure that all solutions meet business, information, application, and technology needs and align with the Enterprise Architectural principles Work with the Sparx Systems Enterprise Architect tool using TOGAF, Archimate and UML as appropriate, to document solutions Produce White Papers and technical options to support business cases Liaise with project team members and business representatives Keep updated with new and changing technologies'suggest updates and improvements to development and team practices and technologies Work closely with IT Management team to ensure best practice is Embedded across the IT Dept. Must Have: Deep understanding of architectural styles (ie, 2-Tier, 3-Tier, Microservice Architecture) Deep understanding of Architectural Patterns and when and where to apply them (ie, Saga, API Gateway) Experience of modelling languages like Archimate/UML Microsoft Technologies (Full Stack) Software development Desirable: TOGAF Certified Experience of cloud technologies and architecting solutions in on the Azure/MS 365 platform. Understanding and appreciation of Data Analytics and leveraging data as a business asset. Understanding and appreciation of the ITIL Service Lifecycle SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
IT Solutions Architect - Software Development, .NET Applications, TOGAF, Microservices, APIs, ITIL, .Net, Core, UML, Cloud (Azure DevOps) is required by our services client based near Salisbury, Commutable from Devizes, Basingstoke, Andover, Bath, Amesbury, Swindon, Trowbridge, Chippenham, Marlborough. Working in a Security Cleared environment. Sailsbury - (Hybrid) - 60 - 65K + good benefits Working in an SC Security Cleared environment. Nb: This role requires eligibility to undertake BPSS clearance - 5 years UK residency is essential Our client is seeking an experienced Solution Architect with a background in software development, to work across teams and understand how we might leverage technology to enhance the way we deliver services to our customer. The successful applicant will take on the analysis and design of solution architectures for the current and future contractual needs of the business. Main Duties: Maintain the Enterprise Architecture and manage its evolution Work with stakeholders across functional areas, recommending new platforms, tools and technologies appropriate to the business strategy Ensure that all solutions meet business, information, application, and technology needs and align with the Enterprise Architectural principles Work with the Sparx Systems Enterprise Architect tool using TOGAF, Archimate and UML as appropriate, to document solutions Produce White Papers and technical options to support business cases Liaise with project team members and business representatives Keep updated with new and changing technologies'suggest updates and improvements to development and team practices and technologies Work closely with IT Management team to ensure best practice is Embedded across the IT Dept. Must Have: Deep understanding of architectural styles (ie, 2-Tier, 3-Tier, Microservice Architecture) Deep understanding of Architectural Patterns and when and where to apply them (ie, Saga, API Gateway) Experience of modelling languages like Archimate/UML Microsoft Technologies (Full Stack) Software development Desirable: TOGAF Certified Experience of cloud technologies and architecting solutions in on the Azure/MS 365 platform. Understanding and appreciation of Data Analytics and leveraging data as a business asset. Understanding and appreciation of the ITIL Service Lifecycle SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
17/04/2024
Full time
IT Solutions Architect - Software Development, .NET Applications, TOGAF, Microservices, APIs, ITIL, .Net, Core, UML, Cloud (Azure DevOps) is required by our services client based near Salisbury, Commutable from Devizes, Basingstoke, Andover, Bath, Amesbury, Swindon, Trowbridge, Chippenham, Marlborough. Working in a Security Cleared environment. Sailsbury - (Hybrid) - 60 - 65K + good benefits Working in an SC Security Cleared environment. Nb: This role requires eligibility to undertake BPSS clearance - 5 years UK residency is essential Our client is seeking an experienced Solution Architect with a background in software development, to work across teams and understand how we might leverage technology to enhance the way we deliver services to our customer. The successful applicant will take on the analysis and design of solution architectures for the current and future contractual needs of the business. Main Duties: Maintain the Enterprise Architecture and manage its evolution Work with stakeholders across functional areas, recommending new platforms, tools and technologies appropriate to the business strategy Ensure that all solutions meet business, information, application, and technology needs and align with the Enterprise Architectural principles Work with the Sparx Systems Enterprise Architect tool using TOGAF, Archimate and UML as appropriate, to document solutions Produce White Papers and technical options to support business cases Liaise with project team members and business representatives Keep updated with new and changing technologies'suggest updates and improvements to development and team practices and technologies Work closely with IT Management team to ensure best practice is Embedded across the IT Dept. Must Have: Deep understanding of architectural styles (ie, 2-Tier, 3-Tier, Microservice Architecture) Deep understanding of Architectural Patterns and when and where to apply them (ie, Saga, API Gateway) Experience of modelling languages like Archimate/UML Microsoft Technologies (Full Stack) Software development Desirable: TOGAF Certified Experience of cloud technologies and architecting solutions in on the Azure/MS 365 platform. Understanding and appreciation of Data Analytics and leveraging data as a business asset. Understanding and appreciation of the ITIL Service Lifecycle SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
IT Solutions Architect Solutions Architect - Software Development, .NET Applications, TOGAF, Microservices, APIs, ITIL, .Net, Core, UML, Cloud (Azure DevOps), Sailsbury - (Hybrid) - 60 - 65K + good benefits Nb: This role requires eligibility to undertake BPSS SC clearance - 5 years UK residency is essential Our client is seeking an experienced Solution Architect with a background in software development, to work across teams and understand how we might leverage technology to enhance the way we deliver services to our customer. The successful applicant will take on the analysis and design of solution architectures for the current and future contractual needs of the business. Main Duties: Maintain the Enterprise Architecture and manage its evolution Work with stakeholders across functional areas, recommending new platforms, tools and technologies appropriate to the business strategy Ensure that all solutions meet business, information, application, and technology needs and align with the Enterprise Architectural principles Work with the Sparx Systems Enterprise Architect tool using TOGAF, Archimate and UML as appropriate, to document solutions Produce White Papers and technical options to support business cases Liaise with project team members and business representatives Keep updated with new and changing technologies'suggest updates and improvements to development and team practices and technologies Work closely with IT Management team to ensure best practice is Embedded across the IT Dept. Must Have: Deep understanding of architectural styles (ie, 2-Tier, 3-Tier, Microservice Architecture) Deep understanding of Architectural Patterns and when and where to apply them (ie, Saga, API Gateway) Experience of modelling languages like Archimate/UML Microsoft Technologies (Full Stack) Software development Desirable: TOGAF Certified Experience of cloud technologies and architecting solutions in on the Azure/MS 365 platform. Understanding and appreciation of Data Analytics and leveraging data as a business asset. Understanding and appreciation of the ITIL Service Lifecycle SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
16/04/2024
Full time
IT Solutions Architect Solutions Architect - Software Development, .NET Applications, TOGAF, Microservices, APIs, ITIL, .Net, Core, UML, Cloud (Azure DevOps), Sailsbury - (Hybrid) - 60 - 65K + good benefits Nb: This role requires eligibility to undertake BPSS SC clearance - 5 years UK residency is essential Our client is seeking an experienced Solution Architect with a background in software development, to work across teams and understand how we might leverage technology to enhance the way we deliver services to our customer. The successful applicant will take on the analysis and design of solution architectures for the current and future contractual needs of the business. Main Duties: Maintain the Enterprise Architecture and manage its evolution Work with stakeholders across functional areas, recommending new platforms, tools and technologies appropriate to the business strategy Ensure that all solutions meet business, information, application, and technology needs and align with the Enterprise Architectural principles Work with the Sparx Systems Enterprise Architect tool using TOGAF, Archimate and UML as appropriate, to document solutions Produce White Papers and technical options to support business cases Liaise with project team members and business representatives Keep updated with new and changing technologies'suggest updates and improvements to development and team practices and technologies Work closely with IT Management team to ensure best practice is Embedded across the IT Dept. Must Have: Deep understanding of architectural styles (ie, 2-Tier, 3-Tier, Microservice Architecture) Deep understanding of Architectural Patterns and when and where to apply them (ie, Saga, API Gateway) Experience of modelling languages like Archimate/UML Microsoft Technologies (Full Stack) Software development Desirable: TOGAF Certified Experience of cloud technologies and architecting solutions in on the Azure/MS 365 platform. Understanding and appreciation of Data Analytics and leveraging data as a business asset. Understanding and appreciation of the ITIL Service Lifecycle SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
FIELD SERVICE ENGINEER Covering UK&IRE £40,000 - £50,000 + Excellent benefits Monday - Friday - door to door (44 hours) One of the UK's leading suppliers of highly complex process sterilisation and quality process equipment is now recruiting for a Field Service Engineer to join their busy and expanding field service engineering team to cover UK&IRE. As the field service engineer, you will be required to travel to customer sites in the pharmaceutical and life-sciences field, carrying out repair and maintenance on a diverse range of technologies including autoclaves/sterilisers, RO systems, steam generators etc. Key responsibilities as the Field Service Engineer: You will be required to travel across the UK and Ireland and will include nights away from home. Provide preventative maintenance, calibration and technical support, to a standard consistent with the high quality of the equipment and services the organisation supply and with the reasonable expectations of the customers. Undertake fault finding/rectification assignments as delegated by the management team Creating, preparing and managing servicing and calibration documentation as delegated by the management team Managing specific service spares Role specific administration such as reporting, expenses, and time sheets Proper management of the organisations equipment, including test equipment, computer equipment etc. Support the training of other Field Service Engineers Provide FAT support as required. Additional administrative duties as required, including but not limited to, protocol review, document creation as per QMS. Adhering to policies and procedures at all times Experience required - Field Service Engineer: ONC/HNC or equivalent in engineering (mechanical, electrical, electronic etc.) Multi-skilled engineer who has carried out service, repair and maintenance on industrial sized electro-mechanical machinery Industry background could be; FMCG, Ex-Military (Navy, REME, RAF etc.), Automation, Robotics, Pharmaceutical, Biotechnology, Semi-Conductor, Oil & Gas etc. Flexible to travel and stay away as and when required as a field service engineer Valid, UK driving licence Package/benefits: £40,000 - £50,000 depending on experience Company performance bonus Paid overtime x1.5 - Monday Friday any hours over 44 hrs (door to door travel) Overnight stay allowance - £20 for first night away raising an extra £10 per night for consecutive nights (Capped at £110/night). Once fully out on your own - Night 1-4 -£62 p/n, nights 5-7 - £80 p/n, nights 8 onwards is £100p/n. Lunch allowance Company vehicle included for personal use or the option for business use only Company Pension scheme 25 dyas holiday + bank Company phone & laptop Tools and uniform supplied Annual salary reviews (linked to inflation) plus continuously review salary in relation to performance. If you are and experienced multi-skilled field service engineer interested in making an application, please click APPLY NOW and a CBSbutler representative will be in touch to discuss this exciting opportunity.
16/04/2024
Full time
FIELD SERVICE ENGINEER Covering UK&IRE £40,000 - £50,000 + Excellent benefits Monday - Friday - door to door (44 hours) One of the UK's leading suppliers of highly complex process sterilisation and quality process equipment is now recruiting for a Field Service Engineer to join their busy and expanding field service engineering team to cover UK&IRE. As the field service engineer, you will be required to travel to customer sites in the pharmaceutical and life-sciences field, carrying out repair and maintenance on a diverse range of technologies including autoclaves/sterilisers, RO systems, steam generators etc. Key responsibilities as the Field Service Engineer: You will be required to travel across the UK and Ireland and will include nights away from home. Provide preventative maintenance, calibration and technical support, to a standard consistent with the high quality of the equipment and services the organisation supply and with the reasonable expectations of the customers. Undertake fault finding/rectification assignments as delegated by the management team Creating, preparing and managing servicing and calibration documentation as delegated by the management team Managing specific service spares Role specific administration such as reporting, expenses, and time sheets Proper management of the organisations equipment, including test equipment, computer equipment etc. Support the training of other Field Service Engineers Provide FAT support as required. Additional administrative duties as required, including but not limited to, protocol review, document creation as per QMS. Adhering to policies and procedures at all times Experience required - Field Service Engineer: ONC/HNC or equivalent in engineering (mechanical, electrical, electronic etc.) Multi-skilled engineer who has carried out service, repair and maintenance on industrial sized electro-mechanical machinery Industry background could be; FMCG, Ex-Military (Navy, REME, RAF etc.), Automation, Robotics, Pharmaceutical, Biotechnology, Semi-Conductor, Oil & Gas etc. Flexible to travel and stay away as and when required as a field service engineer Valid, UK driving licence Package/benefits: £40,000 - £50,000 depending on experience Company performance bonus Paid overtime x1.5 - Monday Friday any hours over 44 hrs (door to door travel) Overnight stay allowance - £20 for first night away raising an extra £10 per night for consecutive nights (Capped at £110/night). Once fully out on your own - Night 1-4 -£62 p/n, nights 5-7 - £80 p/n, nights 8 onwards is £100p/n. Lunch allowance Company vehicle included for personal use or the option for business use only Company Pension scheme 25 dyas holiday + bank Company phone & laptop Tools and uniform supplied Annual salary reviews (linked to inflation) plus continuously review salary in relation to performance. If you are and experienced multi-skilled field service engineer interested in making an application, please click APPLY NOW and a CBSbutler representative will be in touch to discuss this exciting opportunity.
Sales Account Manager/Sales Executive IT Managed Services Solutions Monday to Friday - Hybrid - 1 day a week at HQ (Reading) Salary - up to £50,000 (DOE) + Uncapped OTE Excellent commission structure, fantastic working culture, ongoing training, endless personal development + Excellent Other company benefits! Lucid Connect are working in exclusive partnership with a market leading, IT Managed Services and Accredited Training Provider, due to expansion an exciting new opportunity has arisen to join an ambitious, dynamic, well established company who have an excellent team and very well recognisable brand for this candidate to take to market and grow the portfolio. Proactively contacting new clients, developing existing relationships and selling truly innovative and eye-catching multi-tiered services. You will join an excellent team, being an external face and representative of an organisation that is proud to provide the highest level of support, and who are heavily involved in diverse projects for an established and (because of you!) growing customer base. We are looking for candidates that have excellent communication and interpersonal skills, who have worked within the IT channel, experience selling Managed Service solutions is absolutely essential, not just licences/hardware, someone who has a great understanding about the industry and services that are provided, and what is required by end organisations. Essential Skills and Experience 2 years' + experience in a B2B sales roles who possesses excellent verbal and written communication skills Proven track record and can evidence deal values selling Managed services, not just hardware/software etc Established experience and passion, ambitious, hungry, confident, go getter with hunter gatherer mindset. Ability to create, negotiate and manage long term relationships, working independently or within a team. Other requirements include: A smart, professional appearance Excellent communication and customer service skills, both verbal and written A can-do attitude with strong customer services skills A calm and patient manner whilst working under pressure. Excellent organisational skills, ability to manage large workloads and effectively delegate when necessary. Attention to detail, and a strong desire to overachieve and excel within the company (as it will be well recognised and rewarded!)
15/04/2024
Full time
Sales Account Manager/Sales Executive IT Managed Services Solutions Monday to Friday - Hybrid - 1 day a week at HQ (Reading) Salary - up to £50,000 (DOE) + Uncapped OTE Excellent commission structure, fantastic working culture, ongoing training, endless personal development + Excellent Other company benefits! Lucid Connect are working in exclusive partnership with a market leading, IT Managed Services and Accredited Training Provider, due to expansion an exciting new opportunity has arisen to join an ambitious, dynamic, well established company who have an excellent team and very well recognisable brand for this candidate to take to market and grow the portfolio. Proactively contacting new clients, developing existing relationships and selling truly innovative and eye-catching multi-tiered services. You will join an excellent team, being an external face and representative of an organisation that is proud to provide the highest level of support, and who are heavily involved in diverse projects for an established and (because of you!) growing customer base. We are looking for candidates that have excellent communication and interpersonal skills, who have worked within the IT channel, experience selling Managed Service solutions is absolutely essential, not just licences/hardware, someone who has a great understanding about the industry and services that are provided, and what is required by end organisations. Essential Skills and Experience 2 years' + experience in a B2B sales roles who possesses excellent verbal and written communication skills Proven track record and can evidence deal values selling Managed services, not just hardware/software etc Established experience and passion, ambitious, hungry, confident, go getter with hunter gatherer mindset. Ability to create, negotiate and manage long term relationships, working independently or within a team. Other requirements include: A smart, professional appearance Excellent communication and customer service skills, both verbal and written A can-do attitude with strong customer services skills A calm and patient manner whilst working under pressure. Excellent organisational skills, ability to manage large workloads and effectively delegate when necessary. Attention to detail, and a strong desire to overachieve and excel within the company (as it will be well recognised and rewarded!)
Junior Sales Representative Based in Stratford-upon-Avon. 5 days on the office £25k base + uncapped bonus Lorien are proud to be partnered with a fast-growing SaaS scale-up, revolutionising supply chain ecosystems and increasing revenue for their customers. Off the back of continued success, they are growing the revenue side of the company across their main sites in the UK, US, Canada and Australia. If you have strong customer service or retail sales experience and motivated to earn money for the harder you work, or are looking for the next challenging career move, this might be right opportunity for you! Role and Responsibilities: Sitting in their Revenue team, you will be building on the company's success to date, and creating opportunities for further growth. Contact potential clients through cold calls, emails and LinkedIn Qualify leads from campaigns Identify and qualify client needs and challenges Build relationships with potential customers Proactively seek new business opportunities Set up meetings between prospective clients and Account Executives Partner with Account Executives on strategic prospecting Key Skills and Experience: Strong customer service or some basic sales experience Excellent verbal and written communication skills Good level of confidence to speak with business level executives and managers Strong ambition, drive and motivation Intermediate computer skills, using sales tracking systems and other tool Package: £25k base + uncapped commission Training and development programs with excellent career pathways If this opportunity sounds exciting and to be a good fit for you, Please apply with your most recent updated CV! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
15/04/2024
Full time
Junior Sales Representative Based in Stratford-upon-Avon. 5 days on the office £25k base + uncapped bonus Lorien are proud to be partnered with a fast-growing SaaS scale-up, revolutionising supply chain ecosystems and increasing revenue for their customers. Off the back of continued success, they are growing the revenue side of the company across their main sites in the UK, US, Canada and Australia. If you have strong customer service or retail sales experience and motivated to earn money for the harder you work, or are looking for the next challenging career move, this might be right opportunity for you! Role and Responsibilities: Sitting in their Revenue team, you will be building on the company's success to date, and creating opportunities for further growth. Contact potential clients through cold calls, emails and LinkedIn Qualify leads from campaigns Identify and qualify client needs and challenges Build relationships with potential customers Proactively seek new business opportunities Set up meetings between prospective clients and Account Executives Partner with Account Executives on strategic prospecting Key Skills and Experience: Strong customer service or some basic sales experience Excellent verbal and written communication skills Good level of confidence to speak with business level executives and managers Strong ambition, drive and motivation Intermediate computer skills, using sales tracking systems and other tool Package: £25k base + uncapped commission Training and development programs with excellent career pathways If this opportunity sounds exciting and to be a good fit for you, Please apply with your most recent updated CV! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
2nd Line IT Support Engineer - Bristol area/Gloucestershire | South West Hybrid Role - part office (2 days), part wfh (3 days), part Field Based (once a month) Permanent Salary is up to £31,000 + Bonus + Overtime (if required/not essential) + fantastic other company benefits, excellent opportunities to learn, build skills and fantastic long term career progression An exciting new role has arisen to join a market leading IT solutions provider who support across SME to enterprise clients across the region. Joining a team, you will provide the highest level of support to customers and be involved in upgrade projects for an established & growing client base. We are looking for a candidate that has excellent technical and interpersonal skills with, preferably with experience working for a IT solutions provider previously in an IT Field Service Based role. The company have a fantastic company culture, and heavily invest in their employees. This is a fantastic opportunity to join a successful and established organisation that can offer a long term career with consistent learning and progression. We are seeking a motivated and committed 2nd Line Support Engineer who ideally has worked for a Managed Services Provider, supporting and delivering excellent customer service to external companies, who would like to join an organisation that will certainly return a bright future. Daily Duties and Responsibilities (not limited to!): Troubleshooting 2nd Line Support tickets within a team, dealing with more complex issues that have been escalated from the 1st Line Engineers, proactively monitoring the queue to ensure actions and resolutions within company SLAs to their customers are met Occasionally attending client sites (when required), this can be to deliver IT Services physically, equipment and potentially perform troubleshooting or fault resolution, delivering a high standard of service and being a representative of the Solutions Provider. Maintaining excellent customer service and support, building relationships externally with clients, taking ownership of the support process end to end, and internally to stakeholders and assisting 1st Line Engineers, under the support of a Team Leader Experience and Requirements: At least 24 months in a recent 2nd Line IT Support Engineer position Driving Licence is essential (Automatic is fine) A DBS will be required as part of your successful onboarding Experience supporting and troubleshooting Microsoft Applications, Exchange, 365, Teams, OneDrive, Active Directory, Group Policy etc Windows Server experience, 2012 > 2019, patching, PPM and DR Reports Basic Networking experience, DNS, DHCP, TCP/IP, switching, routing and Firewall configuration, VPN and WAN environments
12/04/2024
Full time
2nd Line IT Support Engineer - Bristol area/Gloucestershire | South West Hybrid Role - part office (2 days), part wfh (3 days), part Field Based (once a month) Permanent Salary is up to £31,000 + Bonus + Overtime (if required/not essential) + fantastic other company benefits, excellent opportunities to learn, build skills and fantastic long term career progression An exciting new role has arisen to join a market leading IT solutions provider who support across SME to enterprise clients across the region. Joining a team, you will provide the highest level of support to customers and be involved in upgrade projects for an established & growing client base. We are looking for a candidate that has excellent technical and interpersonal skills with, preferably with experience working for a IT solutions provider previously in an IT Field Service Based role. The company have a fantastic company culture, and heavily invest in their employees. This is a fantastic opportunity to join a successful and established organisation that can offer a long term career with consistent learning and progression. We are seeking a motivated and committed 2nd Line Support Engineer who ideally has worked for a Managed Services Provider, supporting and delivering excellent customer service to external companies, who would like to join an organisation that will certainly return a bright future. Daily Duties and Responsibilities (not limited to!): Troubleshooting 2nd Line Support tickets within a team, dealing with more complex issues that have been escalated from the 1st Line Engineers, proactively monitoring the queue to ensure actions and resolutions within company SLAs to their customers are met Occasionally attending client sites (when required), this can be to deliver IT Services physically, equipment and potentially perform troubleshooting or fault resolution, delivering a high standard of service and being a representative of the Solutions Provider. Maintaining excellent customer service and support, building relationships externally with clients, taking ownership of the support process end to end, and internally to stakeholders and assisting 1st Line Engineers, under the support of a Team Leader Experience and Requirements: At least 24 months in a recent 2nd Line IT Support Engineer position Driving Licence is essential (Automatic is fine) A DBS will be required as part of your successful onboarding Experience supporting and troubleshooting Microsoft Applications, Exchange, 365, Teams, OneDrive, Active Directory, Group Policy etc Windows Server experience, 2012 > 2019, patching, PPM and DR Reports Basic Networking experience, DNS, DHCP, TCP/IP, switching, routing and Firewall configuration, VPN and WAN environments