Global Technology Solutions Ltd
Manchester, Lancashire
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
17/04/2024
Full time
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Senior Infrastructure Engineer Flexible/Hybrid Working Full Time - Manchester My client is one the UK's leading Managed Service Providers, specialising in IT and Cloud solutions. They now on the lookout for an experienced Senior Infrastructure Engineer to join their Manchester based team on a Full-Time basis. Responsibilities: Manage and maintain the company's IT infrastructure, including Servers, networks, and storage systems, to ensure optimal performance and availability. Administer and troubleshoot Windows and Linux server environments, including Active Directory, DNS, DHCP, and file services. Configure and maintain network devices, such as Routers, Switches, Firewalls, and VPNs, to ensure secure and efficient communication across the organisation. Manage and support cloud services, such as AWS or Azure, including deployment, configuration, and optimisation of cloud resources. Implement and maintain security measures to protect the company's IT infrastructure from cyber threats, including malware, ransomware, and unauthorised access. Develop and maintain backup and disaster recovery plans to ensure data integrity and minimise downtime in the event of system failures or disasters. Maintain accurate documentation of infrastructure configurations, procedures, and troubleshooting steps for future reference and knowledge sharing. Requirements: Bachelor's degree in Computer Science, Information Technology, or a related field. Proven experience as an Infrastructure Engineer or similar role. Proficiency in Windows and Linux server administration. Experience with network administration, including TCP/IP, VLANs, and routing protocols. Familiarity with cloud services, such as AWS or Azure. Strong problem-solving and troubleshooting skills. Excellent communication and teamwork abilities. Does this sound like the right role for you? If so, please apply below to have your application considered today!
17/04/2024
Full time
Senior Infrastructure Engineer Flexible/Hybrid Working Full Time - Manchester My client is one the UK's leading Managed Service Providers, specialising in IT and Cloud solutions. They now on the lookout for an experienced Senior Infrastructure Engineer to join their Manchester based team on a Full-Time basis. Responsibilities: Manage and maintain the company's IT infrastructure, including Servers, networks, and storage systems, to ensure optimal performance and availability. Administer and troubleshoot Windows and Linux server environments, including Active Directory, DNS, DHCP, and file services. Configure and maintain network devices, such as Routers, Switches, Firewalls, and VPNs, to ensure secure and efficient communication across the organisation. Manage and support cloud services, such as AWS or Azure, including deployment, configuration, and optimisation of cloud resources. Implement and maintain security measures to protect the company's IT infrastructure from cyber threats, including malware, ransomware, and unauthorised access. Develop and maintain backup and disaster recovery plans to ensure data integrity and minimise downtime in the event of system failures or disasters. Maintain accurate documentation of infrastructure configurations, procedures, and troubleshooting steps for future reference and knowledge sharing. Requirements: Bachelor's degree in Computer Science, Information Technology, or a related field. Proven experience as an Infrastructure Engineer or similar role. Proficiency in Windows and Linux server administration. Experience with network administration, including TCP/IP, VLANs, and routing protocols. Familiarity with cloud services, such as AWS or Azure. Strong problem-solving and troubleshooting skills. Excellent communication and teamwork abilities. Does this sound like the right role for you? If so, please apply below to have your application considered today!
SENIOR IT INFRASTRUCTURE ENGINEER - STOKE ON TRENT Up to £60,000 Location: Stoke on Trent Role Overview: Seeking a highly skilled and motivated Senior IT Infrastructure Engineer to join our client's team in Stoke on Trent. As a Senior IT Infrastructure Engineer, you will be instrumental in building, configuring, and deploying bespoke communications solutions, focusing on security and best practice. Responsibilities: Infrastructure Deployment and Maintenance: Deploy, configure, and maintain scalable and secure IT infrastructure, including Servers, application Servers, storage, and virtualisation technologies. Documentation: Produce high-quality LLD/Build documentation detailing configurations and processes. Security Implementation: Implement security best practices and protocols to protect company data and infrastructure, ensuring compliance with regulatory standards and industry best practices. Collaboration: Work with cross-functional teams to assess requirements, identify improvement opportunities, and deploy solutions. Innovation: Stay current with industry trends and emerging technologies to drive innovation and continuous improvement. Solution Design: Support the design of new solutions, assessing requirements and identifying improvement opportunities. Infrastructure Upgrades and Expansions: Plan and execute infrastructure upgrades, migrations, and expansions in coordination with stakeholders. Feasibility Studies and Testing: Support feasibility studies, prototyping, and testing to validate service concepts and ensure performance, reliability, and suitability. Communication: Communicate project status and updates to stakeholders, including senior management and cross-functional teams. Continuous Improvement: Evaluate new tools and solutions, recommending improvements to enhance efficiency, security, and reliability. Requirements: Bachelor's degree in computer science, information technology, or related field beneficial. Proven experience in a senior infrastructure engineering role. Technical proficiency in deploying Dell VxRail architecture, VMware vSphere, vSAN technologies, and Windows Servers/applications. Proficiency in programming languages such as Java, Python, or JavaScript. Strong problem-solving and troubleshooting skills. Ability to deploy and maintain scalable and secure database solutions using SQL server. Strong communication and interpersonal skills. Current security clearance with view to obtain DV
16/04/2024
Full time
SENIOR IT INFRASTRUCTURE ENGINEER - STOKE ON TRENT Up to £60,000 Location: Stoke on Trent Role Overview: Seeking a highly skilled and motivated Senior IT Infrastructure Engineer to join our client's team in Stoke on Trent. As a Senior IT Infrastructure Engineer, you will be instrumental in building, configuring, and deploying bespoke communications solutions, focusing on security and best practice. Responsibilities: Infrastructure Deployment and Maintenance: Deploy, configure, and maintain scalable and secure IT infrastructure, including Servers, application Servers, storage, and virtualisation technologies. Documentation: Produce high-quality LLD/Build documentation detailing configurations and processes. Security Implementation: Implement security best practices and protocols to protect company data and infrastructure, ensuring compliance with regulatory standards and industry best practices. Collaboration: Work with cross-functional teams to assess requirements, identify improvement opportunities, and deploy solutions. Innovation: Stay current with industry trends and emerging technologies to drive innovation and continuous improvement. Solution Design: Support the design of new solutions, assessing requirements and identifying improvement opportunities. Infrastructure Upgrades and Expansions: Plan and execute infrastructure upgrades, migrations, and expansions in coordination with stakeholders. Feasibility Studies and Testing: Support feasibility studies, prototyping, and testing to validate service concepts and ensure performance, reliability, and suitability. Communication: Communicate project status and updates to stakeholders, including senior management and cross-functional teams. Continuous Improvement: Evaluate new tools and solutions, recommending improvements to enhance efficiency, security, and reliability. Requirements: Bachelor's degree in computer science, information technology, or related field beneficial. Proven experience in a senior infrastructure engineering role. Technical proficiency in deploying Dell VxRail architecture, VMware vSphere, vSAN technologies, and Windows Servers/applications. Proficiency in programming languages such as Java, Python, or JavaScript. Strong problem-solving and troubleshooting skills. Ability to deploy and maintain scalable and secure database solutions using SQL server. Strong communication and interpersonal skills. Current security clearance with view to obtain DV
Global Technology Solutions Ltd
Antrim, County Antrim
Ideal location - Belfast Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Belfast . Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
12/04/2024
Full time
Ideal location - Belfast Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Belfast . Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Senior IT Service Desk Engineer Up to £45k per year Dublin - Hybrid A Dublin-based IT solutions company specializing in Cyber-Security and Cloud Services is seeking a Senior IT Service Desk Engineer to fulfil IT support requirements. The company offers top-notch IT services to small and medium-sized businesses, focusing on great technical support and customer service. This is a PERMANENT role where you'll work in an MS365 environment, supporting clients and collaborating with our Service Delivery team. Responsibilities Prioritize customer tickets based on established criteria. Record all support requests, incidents, and resolutions systematically. Address intricate technical problems effectively. Skills/Qualifications Required 2+ years in MSP environment. Focus on Microsoft 365 & Azure. Skills in MS365, Windows server, GPO/AD, Firewall, and Azure cloud. Relevant certifications like Network+, Security+, AZ-104, CCNA, and MS 365. If you're keen on improving your skills in public cloud platforms, this opportunity is perfect for you. You can contact me. P.S: Company cannot provide visa sponsorship, so only candidates residing in Ireland and with the existing right to work will be considered for the role
12/04/2024
Full time
Senior IT Service Desk Engineer Up to £45k per year Dublin - Hybrid A Dublin-based IT solutions company specializing in Cyber-Security and Cloud Services is seeking a Senior IT Service Desk Engineer to fulfil IT support requirements. The company offers top-notch IT services to small and medium-sized businesses, focusing on great technical support and customer service. This is a PERMANENT role where you'll work in an MS365 environment, supporting clients and collaborating with our Service Delivery team. Responsibilities Prioritize customer tickets based on established criteria. Record all support requests, incidents, and resolutions systematically. Address intricate technical problems effectively. Skills/Qualifications Required 2+ years in MSP environment. Focus on Microsoft 365 & Azure. Skills in MS365, Windows server, GPO/AD, Firewall, and Azure cloud. Relevant certifications like Network+, Security+, AZ-104, CCNA, and MS 365. If you're keen on improving your skills in public cloud platforms, this opportunity is perfect for you. You can contact me. P.S: Company cannot provide visa sponsorship, so only candidates residing in Ireland and with the existing right to work will be considered for the role
Senior Infrastructure Engineer (Microsoft) Salary: £47,000 to £55,000 What you'll be doing: Join our dynamic Service Operations team as a Senior Infrastructure Engineer specialising in Microsoft technologies. Take ownership of Microsoft areas, including M365, and act as an escalation point. Your role involves troubleshooting, mentoring, and participating in projects, contributing to our team's success. Based at our Shrivenham site, occasional travel may be required. Your Responsibilities: Technical lead for specific technologies, offering mentorship and expertise. Troubleshoot various technologies across the stack - server OS, networks, storage. Escalation point for day-to-day support issues. Participate in the transition of new products and services. Investigate opportunities for efficiency and effectiveness improvements. Represent the team in technical calls and Change boards. Resolve reported faults within SLAs. Ensure accurate recording of actions in management toolsets. Review and coordinate customer-facing reports. Develop capacity guidelines and monitoring for storage infrastructure. Provide capacity and performance forecasting and reports. Deploy standard and complex changes to customers' infrastructures. Develop technical procedures for team-wide use. Essential Skills: Microsoft Cloud solutions (Azure AD, M365) Windows Server infrastructure administration Active Directory and Group Policy administration Implementation, management, and support for cross-data centre Microsoft solutions Microsoft Endpoint Configuration Manager (MECM/SCCM) Security and hardening of Microsoft operating systems VMware ESX and vCenter in a clustered environment Working knowledge of monitoring tools (eg, SolarWinds, Nagios) Mentoring experience Participation in a project or transition environment Working in secure environments Ability to hold Security Clearance at a minimum of SC level Desirable Experience: Storage technologies (Dell EMC VNX, Unity) Backup methodologies and products (Veeam B&R 11+, EMC Networker 19+, DataDomain) Linux OS support (RHEL6 onwards or CentOS/Rocky/Alma/Oracle equivalents) Containerisation tools (Docker/OpenShift/Kubernetes) Secure managed WLAN (eg, Aruba, Meraki) Database technologies (MSSQL, MySQL) IT Service Management toolsets Security assurance products (device control, antivirus solutions, MDM) What's in it for you? Join a growing company with exciting customers and partners. Enjoy benefits like 32 working days holiday, subsidised Health Care Scheme, Government Pension Scheme with matching contributions up to 10%, Perkbox employee incentive Scheme, Annual Professional and Training Development plan, Hybrid/Flexible working, Recommend a friend scheme paying up to £1500, Onsite parking, and Cycle to work Scheme.
11/04/2024
Full time
Senior Infrastructure Engineer (Microsoft) Salary: £47,000 to £55,000 What you'll be doing: Join our dynamic Service Operations team as a Senior Infrastructure Engineer specialising in Microsoft technologies. Take ownership of Microsoft areas, including M365, and act as an escalation point. Your role involves troubleshooting, mentoring, and participating in projects, contributing to our team's success. Based at our Shrivenham site, occasional travel may be required. Your Responsibilities: Technical lead for specific technologies, offering mentorship and expertise. Troubleshoot various technologies across the stack - server OS, networks, storage. Escalation point for day-to-day support issues. Participate in the transition of new products and services. Investigate opportunities for efficiency and effectiveness improvements. Represent the team in technical calls and Change boards. Resolve reported faults within SLAs. Ensure accurate recording of actions in management toolsets. Review and coordinate customer-facing reports. Develop capacity guidelines and monitoring for storage infrastructure. Provide capacity and performance forecasting and reports. Deploy standard and complex changes to customers' infrastructures. Develop technical procedures for team-wide use. Essential Skills: Microsoft Cloud solutions (Azure AD, M365) Windows Server infrastructure administration Active Directory and Group Policy administration Implementation, management, and support for cross-data centre Microsoft solutions Microsoft Endpoint Configuration Manager (MECM/SCCM) Security and hardening of Microsoft operating systems VMware ESX and vCenter in a clustered environment Working knowledge of monitoring tools (eg, SolarWinds, Nagios) Mentoring experience Participation in a project or transition environment Working in secure environments Ability to hold Security Clearance at a minimum of SC level Desirable Experience: Storage technologies (Dell EMC VNX, Unity) Backup methodologies and products (Veeam B&R 11+, EMC Networker 19+, DataDomain) Linux OS support (RHEL6 onwards or CentOS/Rocky/Alma/Oracle equivalents) Containerisation tools (Docker/OpenShift/Kubernetes) Secure managed WLAN (eg, Aruba, Meraki) Database technologies (MSSQL, MySQL) IT Service Management toolsets Security assurance products (device control, antivirus solutions, MDM) What's in it for you? Join a growing company with exciting customers and partners. Enjoy benefits like 32 working days holiday, subsidised Health Care Scheme, Government Pension Scheme with matching contributions up to 10%, Perkbox employee incentive Scheme, Annual Professional and Training Development plan, Hybrid/Flexible working, Recommend a friend scheme paying up to £1500, Onsite parking, and Cycle to work Scheme.
Senior SysOps Engineer - Nottingham/remote - up to £50,000 plus package & on-call bonus I have an exciting opportunity to join a well-established organisation as a Senior SysOps Engineer! you will be working on business-critical, high-load transactional systems, bringing your expertise in managing an environment built largely on Microsoft and VMware technologies. Responsibilities: Managing and supporting infrastructure in both on-prem and cloud environments Making sure components are optimised for availability & performance. Deep diving into security features to ensure the security of our systems and data. Automating manual or repetitive tasks as much as possible, for example with SCORCH; Handling both BAU activities and project work Ensuring system stability during extreme peaks. Experience/skills required: years in a similar role, or longer doing 2nd/3rd line support. You have a strong understanding of scalable web systems. You have a deep understanding of Windows Server and Domain Infrastructure including AD DS, DNS, NPS, DFS, GPO, and PKI. You're well-versed in managing VMware server virtualisation or another production-ready Hypervisor utilising enterprise-grade features (SAN, HA, vMotion, Fault-Tolerance, clustering etc). You're familiar with managing applications running .NET 4.8 or dot.NET Core under IIS You're on top of networking and connectivity, including BGP, and LACP. You're an advocate for security topics, including threat analysis, security scanning - setup and analysis of results. Experienced in Scripting and automation in PowerShell or similar. Experienced with monitoring systems such as SCOM, Splunk and the TIG stack. Desirable: Hands-on experience with traffic management or load-balancing systems. Experience in managing workloads in the public cloud (Azure or AWS). Good understanding of Linux operating systems. Crash dump analysis. Experience with PostgreSQL/MSSQL. Familiarity with Redis and Elastic Search. Senior SysOps Engineer - Nottingham/remote - up to £50,000 plus package & on-call bonus
11/04/2024
Full time
Senior SysOps Engineer - Nottingham/remote - up to £50,000 plus package & on-call bonus I have an exciting opportunity to join a well-established organisation as a Senior SysOps Engineer! you will be working on business-critical, high-load transactional systems, bringing your expertise in managing an environment built largely on Microsoft and VMware technologies. Responsibilities: Managing and supporting infrastructure in both on-prem and cloud environments Making sure components are optimised for availability & performance. Deep diving into security features to ensure the security of our systems and data. Automating manual or repetitive tasks as much as possible, for example with SCORCH; Handling both BAU activities and project work Ensuring system stability during extreme peaks. Experience/skills required: years in a similar role, or longer doing 2nd/3rd line support. You have a strong understanding of scalable web systems. You have a deep understanding of Windows Server and Domain Infrastructure including AD DS, DNS, NPS, DFS, GPO, and PKI. You're well-versed in managing VMware server virtualisation or another production-ready Hypervisor utilising enterprise-grade features (SAN, HA, vMotion, Fault-Tolerance, clustering etc). You're familiar with managing applications running .NET 4.8 or dot.NET Core under IIS You're on top of networking and connectivity, including BGP, and LACP. You're an advocate for security topics, including threat analysis, security scanning - setup and analysis of results. Experienced in Scripting and automation in PowerShell or similar. Experienced with monitoring systems such as SCOM, Splunk and the TIG stack. Desirable: Hands-on experience with traffic management or load-balancing systems. Experience in managing workloads in the public cloud (Azure or AWS). Good understanding of Linux operating systems. Crash dump analysis. Experience with PostgreSQL/MSSQL. Familiarity with Redis and Elastic Search. Senior SysOps Engineer - Nottingham/remote - up to £50,000 plus package & on-call bonus