Position: Field Engineers for Multi-site Roll-out of Display Systems Job Summary: We are seeking highly skilled and motivated Field Engineers to join our team for a multi-site roll-out of display systems across various locations. The ideal candidate will have some basic knowledge of IT and WiFi. Field Engineering resources are required to complete end-to-end on-site installation of display hardware, digital screens and to commission the system to the in-store WiFi once installed. To be successful in this role, you will need: Access to own equipment ie drills, ladders and safety equipment. Ability to Install and configure the hardware and software at Multiple sites. Troubleshoot and resolve technical issues related to the new systems. Provide on-site training and support to clients on how to use the new systems. Collaborate with project managers and other team members to ensure timely and successful completion of the roll-out. Maintain accurate documentation of installations, configurations, and troubleshooting steps. Experience with digital signage systems, including hardware and software installation and maintenance. Strong knowledge of networking protocols. Proficiency in troubleshooting and resolving technical issues. Excellent communication and interpersonal skills. Ability to work independently and in a team environment. Willingness to travel and work on-site at various locations. If you have the skills and experience, please send your CV in for review.
23/04/2024
Project-based
Position: Field Engineers for Multi-site Roll-out of Display Systems Job Summary: We are seeking highly skilled and motivated Field Engineers to join our team for a multi-site roll-out of display systems across various locations. The ideal candidate will have some basic knowledge of IT and WiFi. Field Engineering resources are required to complete end-to-end on-site installation of display hardware, digital screens and to commission the system to the in-store WiFi once installed. To be successful in this role, you will need: Access to own equipment ie drills, ladders and safety equipment. Ability to Install and configure the hardware and software at Multiple sites. Troubleshoot and resolve technical issues related to the new systems. Provide on-site training and support to clients on how to use the new systems. Collaborate with project managers and other team members to ensure timely and successful completion of the roll-out. Maintain accurate documentation of installations, configurations, and troubleshooting steps. Experience with digital signage systems, including hardware and software installation and maintenance. Strong knowledge of networking protocols. Proficiency in troubleshooting and resolving technical issues. Excellent communication and interpersonal skills. Ability to work independently and in a team environment. Willingness to travel and work on-site at various locations. If you have the skills and experience, please send your CV in for review.
Digital IC Design Engineer | Contract | Cambridge | Up to £70ph DOE | Outside IR35 | Hybrid Are you looking for a new opportunity within the Digital IC Design space? Are you looking to offer your expertise to help scale a growing team? Are you looking to join a fast-growing company working on industry leading technologies in Smartphones, AR/VR & Wearables? Then this might just be the role for you. We are working with an industry leading electronics company that operate in the precision motion solutions space with their work being applied in the Smartphone, AR/VR and Wearables sectors. They are looking to bring in a selection of IC Design Engineers with a digital bias to deliver industry leading IC RTL Design and technical mentoring to a highly skilled, close-knit team. Key Responsibilities: Digital design development for custom IC Integration including the writing of IP design specifications, coding Verilog and SystemVerilog models for simulation, synthesis and static timing analysis and writing automated simulation and verification build scripts. Building automated pre-silicon verification environment whilst supporting early development of Embedded firmware throughout start of project. Integrate and partition in-house designs and IP from third parties and wrap with modelling logic to represent mixed signal design element. Asist with the validation of new silicon chips with a mix between CI/CD automation and manual tests through electrical test equipment. Qualifications and Experience: Strong experience in digital custom IC design. Strong experience in digital IC verification (UVM, SVA, VIP, and UPF), for ASIC implementation. Strong RTL coding with Verilog and System Verilog. Strong knowledge of interface technology (I2C, SPI, UART, SWD, JTAG, etc). Strong knowledge of on-chip bus protocol (AMBA AHB, APB, AXI-Stream, etc). Experience with Linux OS, revision control (Git) and Scripting languages (Bash, Tcl, and Python). Experience with EDA tools for simulation (Siemens Quest), Synthesis (DesignCompiler). Pay rate: Up to £70 ph D.O.E outside IR35
23/04/2024
Project-based
Digital IC Design Engineer | Contract | Cambridge | Up to £70ph DOE | Outside IR35 | Hybrid Are you looking for a new opportunity within the Digital IC Design space? Are you looking to offer your expertise to help scale a growing team? Are you looking to join a fast-growing company working on industry leading technologies in Smartphones, AR/VR & Wearables? Then this might just be the role for you. We are working with an industry leading electronics company that operate in the precision motion solutions space with their work being applied in the Smartphone, AR/VR and Wearables sectors. They are looking to bring in a selection of IC Design Engineers with a digital bias to deliver industry leading IC RTL Design and technical mentoring to a highly skilled, close-knit team. Key Responsibilities: Digital design development for custom IC Integration including the writing of IP design specifications, coding Verilog and SystemVerilog models for simulation, synthesis and static timing analysis and writing automated simulation and verification build scripts. Building automated pre-silicon verification environment whilst supporting early development of Embedded firmware throughout start of project. Integrate and partition in-house designs and IP from third parties and wrap with modelling logic to represent mixed signal design element. Asist with the validation of new silicon chips with a mix between CI/CD automation and manual tests through electrical test equipment. Qualifications and Experience: Strong experience in digital custom IC design. Strong experience in digital IC verification (UVM, SVA, VIP, and UPF), for ASIC implementation. Strong RTL coding with Verilog and System Verilog. Strong knowledge of interface technology (I2C, SPI, UART, SWD, JTAG, etc). Strong knowledge of on-chip bus protocol (AMBA AHB, APB, AXI-Stream, etc). Experience with Linux OS, revision control (Git) and Scripting languages (Bash, Tcl, and Python). Experience with EDA tools for simulation (Siemens Quest), Synthesis (DesignCompiler). Pay rate: Up to £70 ph D.O.E outside IR35
Medical Field Service Engineer A competitive salary plus benefits - outlined below! Who is the company? An exciting new opportunity for a Field Service Engineer is now available working for a manufacturer for medical devices. What is the role? As a Field Service Engineer you will be required to service and repair medical equipment found within NHS hospitals. Key responsibilities are as follows; To carry out routine servicing of equipment. To carry out routine adjustments of equipment, where necessary. To maintain adequate stock levels of spare parts within guidelines. To maintain quality documentation records for submission to the customer via approved systems. To cultivate a positive rapport with the customer, always demonstrating first class interpersonal skills in a courteous and professional manner. This role will be home based, travelling to customers predominantly based in and around the Somerset area. This role will be best suited to those with prior Biomedical Engineering experience. The Medical Service Engineer's working hours are Monday to Friday, 40hrs a week including travel (door to door). What package is on offer? £30-40,000 Company car or car allowance Bonus Paid overtime Private Pension Private medical care Life Assurance 25 days holiday + bank holiday Laptop, phone and tools What experience is needed to apply? Previous medical device maintenance experience eg as a field service engineer, biomedical engineer, ebme engineer, eme engineer, clinical engineer etc. UK driving licence Good customer service, team worker and communication skills What happens next? Click APPLY NOW to being your application. Should you be suitable, a CBSbutler representative to contact you within 5 working days.
23/04/2024
Full time
Medical Field Service Engineer A competitive salary plus benefits - outlined below! Who is the company? An exciting new opportunity for a Field Service Engineer is now available working for a manufacturer for medical devices. What is the role? As a Field Service Engineer you will be required to service and repair medical equipment found within NHS hospitals. Key responsibilities are as follows; To carry out routine servicing of equipment. To carry out routine adjustments of equipment, where necessary. To maintain adequate stock levels of spare parts within guidelines. To maintain quality documentation records for submission to the customer via approved systems. To cultivate a positive rapport with the customer, always demonstrating first class interpersonal skills in a courteous and professional manner. This role will be home based, travelling to customers predominantly based in and around the Somerset area. This role will be best suited to those with prior Biomedical Engineering experience. The Medical Service Engineer's working hours are Monday to Friday, 40hrs a week including travel (door to door). What package is on offer? £30-40,000 Company car or car allowance Bonus Paid overtime Private Pension Private medical care Life Assurance 25 days holiday + bank holiday Laptop, phone and tools What experience is needed to apply? Previous medical device maintenance experience eg as a field service engineer, biomedical engineer, ebme engineer, eme engineer, clinical engineer etc. UK driving licence Good customer service, team worker and communication skills What happens next? Click APPLY NOW to being your application. Should you be suitable, a CBSbutler representative to contact you within 5 working days.
Global Technology Solutions Ltd
Southampton, Hampshire
Professional Services Resource Manager Southampton - Hybrid. 2-3 day per week onsite Permanent salary £45,000 - £50,000 Role Purpose: Your role as a Professional Services Resource Manager is to work in partnership with our customers and project management office to manage, schedule and deliver professional services to the customer base. The PS Resource Manager is responsible for planning and coordinating the professional service resources needs to function effectively. They will work with multiple teams, from consultants to Managed Services Specialists to the project management office. Qualifications, Experience, Knowledge and Skills: Essential 1. The ability to forecast the resource requirements for the entire department. 2. The Professional Services Resource Manager will often work on multiple projects at once, so it's important to be able to manage their time effectively. To meet deadlines and complete work on time. 3. Excellent communication skills to communicate with clients and other stakeholders for the successful delivery of project-related tasks. 4. Successful proven track record in the delivery of technical projects to customers 5. Minimum of 24 month's work experience in a similar role in a managed service provider environment 6. A demonstrable experience in working with multiple technologies within a Managed Service Provider 7. Excellent computing and technical skills 8. Exceptional coordination and planning skills 9. Be able to acquire new knowledge and skills quickly and apply them to business situations 10. Excellent interpersonal, communication, negotiation, and presentation skills 11. Knowledge and experience of Microsoft-based solutions Desirable 1. Degree-level education or equivalent experience 2. Recognised project management qualification, eg, PRINCE2, MSP, APMP 3. Demonstrable experience in Service introduction and 'Go to Market' processes 4. Experience in an IT, Cloud or service-related industry Responsibilities: 1. Deliver a high team performance level. Accountable for effective people management to ensure a high level of team morale, timely customer incident management and consistent achievement of operational targets including KPIs, SLA and OLAs. 2. Responsible for managing all direct reports through PDP program and regular 1:1's, identifying training needs, and performance improvements and ensuring all training is completed in line with an individual's PDP. 3. Onboard new resources and provide orientation to company policies and procedures. 4. Monitor resource utilisation and performance levels and take corrective action as necessary. 5. Completing and creating detailed plans for resource management 6. Managing employees to ensure that all workers are using current procedures and equipment. 7. Working with clients to schedule projects, including providing updates throughout the process. 8. Monitoring project revenues, identifying potential cost overruns, and creating contingency plans to prevent spending overruns. 9. Coordinating with the procurement team and partners to schedule deliveries of materials needed for projects. 10. Scheduling the professional services engineers for projects 11. Ensuring that all materials arrive on schedule and are in good condition. 12. Reviewing project plans to ensure that they meet delivery standards and other requirements. 13. Maintaining inventory records of all materials required for projects. 14. Keep up to date with best practices in our key products and suggest and recommend changes to the business and processes to improve the performance of a customer's IT service. 15. Proactively assisting with recommendations and delivery of solutions to its customers maximising customer satisfaction and revenue growth. 16. Keep up to date with best practices in the key service solutions. Suggest and recommend changes to the business and processes to improve the performance of products and Managed Services. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
23/04/2024
Full time
Professional Services Resource Manager Southampton - Hybrid. 2-3 day per week onsite Permanent salary £45,000 - £50,000 Role Purpose: Your role as a Professional Services Resource Manager is to work in partnership with our customers and project management office to manage, schedule and deliver professional services to the customer base. The PS Resource Manager is responsible for planning and coordinating the professional service resources needs to function effectively. They will work with multiple teams, from consultants to Managed Services Specialists to the project management office. Qualifications, Experience, Knowledge and Skills: Essential 1. The ability to forecast the resource requirements for the entire department. 2. The Professional Services Resource Manager will often work on multiple projects at once, so it's important to be able to manage their time effectively. To meet deadlines and complete work on time. 3. Excellent communication skills to communicate with clients and other stakeholders for the successful delivery of project-related tasks. 4. Successful proven track record in the delivery of technical projects to customers 5. Minimum of 24 month's work experience in a similar role in a managed service provider environment 6. A demonstrable experience in working with multiple technologies within a Managed Service Provider 7. Excellent computing and technical skills 8. Exceptional coordination and planning skills 9. Be able to acquire new knowledge and skills quickly and apply them to business situations 10. Excellent interpersonal, communication, negotiation, and presentation skills 11. Knowledge and experience of Microsoft-based solutions Desirable 1. Degree-level education or equivalent experience 2. Recognised project management qualification, eg, PRINCE2, MSP, APMP 3. Demonstrable experience in Service introduction and 'Go to Market' processes 4. Experience in an IT, Cloud or service-related industry Responsibilities: 1. Deliver a high team performance level. Accountable for effective people management to ensure a high level of team morale, timely customer incident management and consistent achievement of operational targets including KPIs, SLA and OLAs. 2. Responsible for managing all direct reports through PDP program and regular 1:1's, identifying training needs, and performance improvements and ensuring all training is completed in line with an individual's PDP. 3. Onboard new resources and provide orientation to company policies and procedures. 4. Monitor resource utilisation and performance levels and take corrective action as necessary. 5. Completing and creating detailed plans for resource management 6. Managing employees to ensure that all workers are using current procedures and equipment. 7. Working with clients to schedule projects, including providing updates throughout the process. 8. Monitoring project revenues, identifying potential cost overruns, and creating contingency plans to prevent spending overruns. 9. Coordinating with the procurement team and partners to schedule deliveries of materials needed for projects. 10. Scheduling the professional services engineers for projects 11. Ensuring that all materials arrive on schedule and are in good condition. 12. Reviewing project plans to ensure that they meet delivery standards and other requirements. 13. Maintaining inventory records of all materials required for projects. 14. Keep up to date with best practices in our key products and suggest and recommend changes to the business and processes to improve the performance of a customer's IT service. 15. Proactively assisting with recommendations and delivery of solutions to its customers maximising customer satisfaction and revenue growth. 16. Keep up to date with best practices in the key service solutions. Suggest and recommend changes to the business and processes to improve the performance of products and Managed Services. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Sheet Metal Worker/Welder Manchester About Our Client: Our Client is a long-established (40+ years) and growing family-run business specializing in sheet metal fabrication and welding. We offer a friendly, relaxed workplace environment focused on quality craftsmanship. Job Summary: We are seeking an experienced, skilled Sheet Metal Worker/Welder to join our team as a subcontractor. In this hands-on role, you will have the opportunity to work on a diverse range of projects and tackle new challenges daily across mild steel, stainless steel, and aluminium fabrication. Key Responsibilities: Read and interpret technical drawings, specifications, and manufacturing plans Perform MIG and TIG welding of thin plate mild steel and stainless steel components Operate CNC press brakes, Laser cutters, and other metalworking equipment Fabricate precise, high-quality metal parts, enclosures, frames, and assemblies Maintain clean and safe Workstation, adhering to health and safety protocols Requirements: Time-served background as a Sheet Metal Worker with proven welding experience Extensive MIG and TIG welding skills for mild steel and stainless steel (essential) Ability to read and work from technical drawings and manufacturing plans (critical) Experience operating CNC press brakes (preferred) Aluminium welding experience (preferred) Strong attention to detail and pride in delivering quality workmanship Reliable, punctual, and committed to meeting deadlines Working Hours: Monday-Thursday 7:30 AM - 4:15 PM, Friday 7:30 AM - 1:30 PM Compensation & Benefits: Competitive hourly rate of £16 - £18/hour Annual bonus based on company performance (approx. 2 weeks' pay) Occasional paid overtime at 1.5x rate (rare requirement) Join our skilled fabrication team at Our Client! If you are an experienced Sheet Metal Worker/Welder looking for an opportunity to showcase your talents, apply now.
23/04/2024
Project-based
Sheet Metal Worker/Welder Manchester About Our Client: Our Client is a long-established (40+ years) and growing family-run business specializing in sheet metal fabrication and welding. We offer a friendly, relaxed workplace environment focused on quality craftsmanship. Job Summary: We are seeking an experienced, skilled Sheet Metal Worker/Welder to join our team as a subcontractor. In this hands-on role, you will have the opportunity to work on a diverse range of projects and tackle new challenges daily across mild steel, stainless steel, and aluminium fabrication. Key Responsibilities: Read and interpret technical drawings, specifications, and manufacturing plans Perform MIG and TIG welding of thin plate mild steel and stainless steel components Operate CNC press brakes, Laser cutters, and other metalworking equipment Fabricate precise, high-quality metal parts, enclosures, frames, and assemblies Maintain clean and safe Workstation, adhering to health and safety protocols Requirements: Time-served background as a Sheet Metal Worker with proven welding experience Extensive MIG and TIG welding skills for mild steel and stainless steel (essential) Ability to read and work from technical drawings and manufacturing plans (critical) Experience operating CNC press brakes (preferred) Aluminium welding experience (preferred) Strong attention to detail and pride in delivering quality workmanship Reliable, punctual, and committed to meeting deadlines Working Hours: Monday-Thursday 7:30 AM - 4:15 PM, Friday 7:30 AM - 1:30 PM Compensation & Benefits: Competitive hourly rate of £16 - £18/hour Annual bonus based on company performance (approx. 2 weeks' pay) Occasional paid overtime at 1.5x rate (rare requirement) Join our skilled fabrication team at Our Client! If you are an experienced Sheet Metal Worker/Welder looking for an opportunity to showcase your talents, apply now.
FU Engineer vacancy requiring profound CQV knowledge for a globally operating Neuchatel based company in the pharmaceutical sector . Your tasks: Supporting current Engineering activities on the project, particularly in sink sanitization and heating loop system Performing technical documentation revision, SAT protocol writing, and coordination of supplier interventions Providing technical oversight and support for project activities Offering process support for engineering, qualification, and validation of new equipment Providing ongoing technical support for change control, deviation investigations, and CAPA management Your experience/knowledge: Experience in executing static and dynamic Site Acceptance Testing SAT, Performance Qualification PQ, and ensuring compliance with cGMP and company standards Hands-on experience in commissioning, qualification, and validation activities Proficiency in revising technical documentation such as Piping and Instrumentation Diagrams P&ID, technical specifications, and spare parts lists Ability to write SAT static, automation, dynamic protocols Strong coordination skills for managing suppliers' interventions according to site requirements Location: Neuchatel, Switzerland Sector: Pharmaceutical Start: ASAP Duration: 03MM+ Ref .Nr.: BH21576 Take the next step and send us your resume along with a daytime phone number where we can reach you. Due to Swiss work permit restrictions, we can only consider applications from Swiss nationals, EU citizens as well as current work-permit holders for Switzerland. Ukrainian refugees are warmly welcomed, we will support you all the way. We welcome applications from individuals of all genders, age groups, sexual orientations, personal expressions, ethnic backgrounds, and religious beliefs. Therefore, there is no requirement to provide gender information or a photo in your application. As per client requirements, we need information about your marital status, nationality, date of birth, and a valid Swiss work permit. For applicants with disabilities, we are happy to explore potential solutions with our end client.
23/04/2024
Project-based
FU Engineer vacancy requiring profound CQV knowledge for a globally operating Neuchatel based company in the pharmaceutical sector . Your tasks: Supporting current Engineering activities on the project, particularly in sink sanitization and heating loop system Performing technical documentation revision, SAT protocol writing, and coordination of supplier interventions Providing technical oversight and support for project activities Offering process support for engineering, qualification, and validation of new equipment Providing ongoing technical support for change control, deviation investigations, and CAPA management Your experience/knowledge: Experience in executing static and dynamic Site Acceptance Testing SAT, Performance Qualification PQ, and ensuring compliance with cGMP and company standards Hands-on experience in commissioning, qualification, and validation activities Proficiency in revising technical documentation such as Piping and Instrumentation Diagrams P&ID, technical specifications, and spare parts lists Ability to write SAT static, automation, dynamic protocols Strong coordination skills for managing suppliers' interventions according to site requirements Location: Neuchatel, Switzerland Sector: Pharmaceutical Start: ASAP Duration: 03MM+ Ref .Nr.: BH21576 Take the next step and send us your resume along with a daytime phone number where we can reach you. Due to Swiss work permit restrictions, we can only consider applications from Swiss nationals, EU citizens as well as current work-permit holders for Switzerland. Ukrainian refugees are warmly welcomed, we will support you all the way. We welcome applications from individuals of all genders, age groups, sexual orientations, personal expressions, ethnic backgrounds, and religious beliefs. Therefore, there is no requirement to provide gender information or a photo in your application. As per client requirements, we need information about your marital status, nationality, date of birth, and a valid Swiss work permit. For applicants with disabilities, we are happy to explore potential solutions with our end client.
Role: This position's prime responsibilities are for the development of new (to blank deposition technologies, new materials systems and new deposition products, the latter including coating challenges that blank may undertake for customers. The position improves the efficiency and throughput of the existing equipment and processes. The position is also responsible for any external Coating research collaborations that blank undertakes. Monitor global developments in thin film technology that might impact blank and to provide technical assessments of developing areas of application that might provide new business opportunities. Deliver business transformation through disruptive technology innovation. Review customer and market feedback to maximize impact of development and innovation efforts. Develop technology and innovation roadmaps that are aligned with our customers existing and emerging needs. Ensure the site has access to all sources of manufacturing and process best practice so that we gain and sustain a competitive advantage over our competitors. Assists the business development, sales, and marketing functions to maximise the competitiveness and responsiveness of our products and processes. Enable manufacturable results from development and innovation efforts. Leverage risks and opportunities- pursue and adopt new technologies and drive implementation across product lines Participate in proposal development and champion estimates and technical statements of work whilst serving as a technical spokesperson for blank Infrared. Serve as a key interface with customers and takes their needs and requirements as inputs to create high-value solutions. Implementation of optimal, cost-effective manufacturing processes and methods in accordance with product specifications and quality standards; recommends and implements improvements to production processes, methods, and controls; coordinates manufacturing launch for new or revised products An Engineering Degree in a STEM subject Preferred: Physics or Chemistry Proven Knowledge of Thin Film Coating Deposition Design and Control 5+ years of experience in high technology manufacturing or research labs Competent in Project Management Essential: Microsoft Office, Coating Design Software Possess strong problem-solving skills with an attention to detail Highly analytical mindset Capability to travel internationally to support customer visits SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all
23/04/2024
Full time
Role: This position's prime responsibilities are for the development of new (to blank deposition technologies, new materials systems and new deposition products, the latter including coating challenges that blank may undertake for customers. The position improves the efficiency and throughput of the existing equipment and processes. The position is also responsible for any external Coating research collaborations that blank undertakes. Monitor global developments in thin film technology that might impact blank and to provide technical assessments of developing areas of application that might provide new business opportunities. Deliver business transformation through disruptive technology innovation. Review customer and market feedback to maximize impact of development and innovation efforts. Develop technology and innovation roadmaps that are aligned with our customers existing and emerging needs. Ensure the site has access to all sources of manufacturing and process best practice so that we gain and sustain a competitive advantage over our competitors. Assists the business development, sales, and marketing functions to maximise the competitiveness and responsiveness of our products and processes. Enable manufacturable results from development and innovation efforts. Leverage risks and opportunities- pursue and adopt new technologies and drive implementation across product lines Participate in proposal development and champion estimates and technical statements of work whilst serving as a technical spokesperson for blank Infrared. Serve as a key interface with customers and takes their needs and requirements as inputs to create high-value solutions. Implementation of optimal, cost-effective manufacturing processes and methods in accordance with product specifications and quality standards; recommends and implements improvements to production processes, methods, and controls; coordinates manufacturing launch for new or revised products An Engineering Degree in a STEM subject Preferred: Physics or Chemistry Proven Knowledge of Thin Film Coating Deposition Design and Control 5+ years of experience in high technology manufacturing or research labs Competent in Project Management Essential: Microsoft Office, Coating Design Software Possess strong problem-solving skills with an attention to detail Highly analytical mindset Capability to travel internationally to support customer visits SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all
Infrastructure Project Engineer Location: Gloucester Salary: £40,000 + Benefits The Role As an Infrastructure Project Engineer you will be responsible for supporting and enhancing customers' infrastructures so that they can meet their business objectives. You will be working with both internal and external customers to ensure projects are successfully delivered within the required timeframes and specifications. The Technology Projects team will work alongside the Sales team to recommend products and services for customers' infrastructure requirements. Duties and Responsibilities Delivering technical projects according to the specifications and customer briefs Providing updates on the project's progress to relevant contacts Maintaining all relevant project documentation and the knowledgebase Providing support to resolve change management issues Liaising with the Sales team to produce new business proposals and to review customers' existing infrastructures, suggesting areas for modernisation Ensuring all time spent on projects is recorded accurately within the system Arranging meetings with customers to get authorisation and sign-off on project deliverables Ensuring project handovers are completed in full, with the service desk Ensuring knowledge of technologies/infrastructures is kept up-to-date and relevant Any other duties specified by your line manager No job description can be entirely comprehensive, and the jobholder will be expected to adapt and carry out such other duties as may be required from time to time, on the understanding that they will be within the individual's remit and capability, and consistent with the status and responsibilities of the role within the business. Person Specification Essential 2 years or more experience working within an IT support environment or for a Managed Service Provider At least 1 formal IT qualification (eg CCNA, CompTIA, MSCA & MSCE) or proven experience Excellent working knowledge of Windows Server environments and Networking (HP, Cisco) Exposure to virtualisation and cloud technologies including VMware, Hyper V and Azure environments Ability to work within a team or using own initiative Excellent communication skills Good working knowledge of MS 365 Administration Desire to learn new skills and gain relevant qualifications Full UK driving licence Desirable Experience working on IT infrastructure projects involving planning, installation, and documentation ITIL V4 Foundation qualification Working knowledge of Veeam backup, Firewalls (SonicWall, Sophos), Antivirus configuration experience, AD, AAD, DHCP, DNS and Group Policy Previous experience of setting up authentication and security methods Knowledge of structured and fibre cabling We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need. Working Conditions The typical working environment will be office locations either at the office in Gloucester or customer offices. However, you will be expected to travel to and work at various customer sites. The job requires that you can lift and move typical IT equipment (PC's and Laptops) from floor to desk. It is expected that there will be extended periods of time spent using Display Screen Equipment. Whilst at customers' sites, you may be required to wear the appropriate Personal Protective Equipment.
23/04/2024
Full time
Infrastructure Project Engineer Location: Gloucester Salary: £40,000 + Benefits The Role As an Infrastructure Project Engineer you will be responsible for supporting and enhancing customers' infrastructures so that they can meet their business objectives. You will be working with both internal and external customers to ensure projects are successfully delivered within the required timeframes and specifications. The Technology Projects team will work alongside the Sales team to recommend products and services for customers' infrastructure requirements. Duties and Responsibilities Delivering technical projects according to the specifications and customer briefs Providing updates on the project's progress to relevant contacts Maintaining all relevant project documentation and the knowledgebase Providing support to resolve change management issues Liaising with the Sales team to produce new business proposals and to review customers' existing infrastructures, suggesting areas for modernisation Ensuring all time spent on projects is recorded accurately within the system Arranging meetings with customers to get authorisation and sign-off on project deliverables Ensuring project handovers are completed in full, with the service desk Ensuring knowledge of technologies/infrastructures is kept up-to-date and relevant Any other duties specified by your line manager No job description can be entirely comprehensive, and the jobholder will be expected to adapt and carry out such other duties as may be required from time to time, on the understanding that they will be within the individual's remit and capability, and consistent with the status and responsibilities of the role within the business. Person Specification Essential 2 years or more experience working within an IT support environment or for a Managed Service Provider At least 1 formal IT qualification (eg CCNA, CompTIA, MSCA & MSCE) or proven experience Excellent working knowledge of Windows Server environments and Networking (HP, Cisco) Exposure to virtualisation and cloud technologies including VMware, Hyper V and Azure environments Ability to work within a team or using own initiative Excellent communication skills Good working knowledge of MS 365 Administration Desire to learn new skills and gain relevant qualifications Full UK driving licence Desirable Experience working on IT infrastructure projects involving planning, installation, and documentation ITIL V4 Foundation qualification Working knowledge of Veeam backup, Firewalls (SonicWall, Sophos), Antivirus configuration experience, AD, AAD, DHCP, DNS and Group Policy Previous experience of setting up authentication and security methods Knowledge of structured and fibre cabling We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need. Working Conditions The typical working environment will be office locations either at the office in Gloucester or customer offices. However, you will be expected to travel to and work at various customer sites. The job requires that you can lift and move typical IT equipment (PC's and Laptops) from floor to desk. It is expected that there will be extended periods of time spent using Display Screen Equipment. Whilst at customers' sites, you may be required to wear the appropriate Personal Protective Equipment.
Lead Electrical Engineer - Inside IR35 - €750 per day! We are recruiting an Electrical Engineer for a project in County Clare, Ireland, which is expected to run until the end of February 2026. Our client is in the process of transitioning a power station's primary fuel from coal to heavy fuel oil. The works require the construction of two new heavy fuel oil tanks, new auxiliary boilers, new ash injection system, upgrade of the existing HFO Systems, ancillary systems and modifications to the existing site infrastructure. As an Electrical Engineer you will be tasked to manage the key responsibilities which are listed below: - Perform role of lead electrical engineer and be responsible for the electrical engineering works on site for the successful delivery of the emergency generation projects. Manage Site teams (as required), and liaison with Station Electrical and Instrumentation (E&I) teams. Liaise with Control & Instrumentation, Mechanical and Civil design teams to ensure delivery co-ordination on multi-disciplinary projects. Ensure that electrical systems are installed, tested, and operated safely and efficiently in accordance with regulations, standards, and guidelines. Co-ordinate electrical testing and commissioning activities on Low Voltage (LV), Medium Voltage (MV) and High Voltage (HV) systems and provide advice on testing and commissioning procedures and documentation. Support the management of projects from installation, commissioning, and handover. Support the team of electrical engineers delivering engineering design and support services for generating technologies. Support for the Safety Systems at site and apply a high level of safety standards in every aspect of the work. Skills and Experience Proven track record of significant experience in the power generation industry. A minimum of 7 years' relevant experience is required. Design, and Construction or Commissioning experience, is preferred. Extensive knowledge of electrical equipment utilised in power plant projects, preferably including LV and MV Proven ability to deliver on the key responsibilities outlined above. A proven track record in delivering complex engineering projects and ability to manage multiple projects. Experience of Project Management tools would be an advantage. Working knowledge of Health, Safety and Environment Standards, and Electrical Safety procedures An EU/British passport will be required for this role, as the role requires onsite working Monday to Friday. The daily rate on offer is €750 all-inclusive (no expenses). Further information is available upon request.
23/04/2024
Project-based
Lead Electrical Engineer - Inside IR35 - €750 per day! We are recruiting an Electrical Engineer for a project in County Clare, Ireland, which is expected to run until the end of February 2026. Our client is in the process of transitioning a power station's primary fuel from coal to heavy fuel oil. The works require the construction of two new heavy fuel oil tanks, new auxiliary boilers, new ash injection system, upgrade of the existing HFO Systems, ancillary systems and modifications to the existing site infrastructure. As an Electrical Engineer you will be tasked to manage the key responsibilities which are listed below: - Perform role of lead electrical engineer and be responsible for the electrical engineering works on site for the successful delivery of the emergency generation projects. Manage Site teams (as required), and liaison with Station Electrical and Instrumentation (E&I) teams. Liaise with Control & Instrumentation, Mechanical and Civil design teams to ensure delivery co-ordination on multi-disciplinary projects. Ensure that electrical systems are installed, tested, and operated safely and efficiently in accordance with regulations, standards, and guidelines. Co-ordinate electrical testing and commissioning activities on Low Voltage (LV), Medium Voltage (MV) and High Voltage (HV) systems and provide advice on testing and commissioning procedures and documentation. Support the management of projects from installation, commissioning, and handover. Support the team of electrical engineers delivering engineering design and support services for generating technologies. Support for the Safety Systems at site and apply a high level of safety standards in every aspect of the work. Skills and Experience Proven track record of significant experience in the power generation industry. A minimum of 7 years' relevant experience is required. Design, and Construction or Commissioning experience, is preferred. Extensive knowledge of electrical equipment utilised in power plant projects, preferably including LV and MV Proven ability to deliver on the key responsibilities outlined above. A proven track record in delivering complex engineering projects and ability to manage multiple projects. Experience of Project Management tools would be an advantage. Working knowledge of Health, Safety and Environment Standards, and Electrical Safety procedures An EU/British passport will be required for this role, as the role requires onsite working Monday to Friday. The daily rate on offer is €750 all-inclusive (no expenses). Further information is available upon request.
Lead AV Engineer We're seeking a proactive AV Engineer to join a engaging team and ensure seamless on-site installations and client satisfaction. If you're passionate about delivering top-quality service and have a knack for technical intricacies, this role is for you. Key Responsibilities: Execute on-site installations, ensuring impeccable integration of Company-deployed equipment and other manufacturer products when necessary. Perform comprehensive commissioning of all equipment at client sites. Conduct client training sessions to ensure smooth operation and understanding of installed systems. Duties: Oversee on-site installations to ensure they meet the highest quality standards and exceed client expectations. Manage tasks on-site, coordinating with the Project Manager to ensure timely completion of projects. Adhere to quality control procedures during equipment testing, delivery, installation, and commissioning. Develop a deep understanding of deployed systems and client environments to facilitate efficient site visits. Verify equipment against delivery notes and conduct commissioning tests to ensure proper functionality. Provide user training sessions as needed. Offer technical support services, including helpdesk assistance and on-site troubleshooting. Maintain strict adherence to safety protocols and best practices. Stay updated on the Company's solutions and services portfolio. Obtain relevant qualifications and certifications required by the Company, including health and safety certifications, AVIXA CTS, and manufacturer product certifications. Assist the sales team with technical advice and activities. Perform additional duties as directed by management. This is an excellent opportunity for a positive engaging Audio Visual Engineer who is seeking skill and role development. If you're ready to contribute to a dynamic team and play a crucial role in ensuring client satisfaction, apply now to join our team as an Installation and Commissioning Technician
23/04/2024
Full time
Lead AV Engineer We're seeking a proactive AV Engineer to join a engaging team and ensure seamless on-site installations and client satisfaction. If you're passionate about delivering top-quality service and have a knack for technical intricacies, this role is for you. Key Responsibilities: Execute on-site installations, ensuring impeccable integration of Company-deployed equipment and other manufacturer products when necessary. Perform comprehensive commissioning of all equipment at client sites. Conduct client training sessions to ensure smooth operation and understanding of installed systems. Duties: Oversee on-site installations to ensure they meet the highest quality standards and exceed client expectations. Manage tasks on-site, coordinating with the Project Manager to ensure timely completion of projects. Adhere to quality control procedures during equipment testing, delivery, installation, and commissioning. Develop a deep understanding of deployed systems and client environments to facilitate efficient site visits. Verify equipment against delivery notes and conduct commissioning tests to ensure proper functionality. Provide user training sessions as needed. Offer technical support services, including helpdesk assistance and on-site troubleshooting. Maintain strict adherence to safety protocols and best practices. Stay updated on the Company's solutions and services portfolio. Obtain relevant qualifications and certifications required by the Company, including health and safety certifications, AVIXA CTS, and manufacturer product certifications. Assist the sales team with technical advice and activities. Perform additional duties as directed by management. This is an excellent opportunity for a positive engaging Audio Visual Engineer who is seeking skill and role development. If you're ready to contribute to a dynamic team and play a crucial role in ensuring client satisfaction, apply now to join our team as an Installation and Commissioning Technician
Mechanical Technician - up to £28 per hour Inside IR35 - 12 Months (extensions highly likely) Herefordshire - standard 37 hours - Fully Onsite Working (Free Parking).Apprenticeship and NVQ needed* One stage F2F interview with skills test - Sector: Aerospace and Defence Are you a skilled production professional seeking a challenging opportunity with a leading company in the manufacturing sector? We are currently looking for dedicated individuals to join the Operations team of Our client who is a renowned Aerospace company at the forefront of space exploration and travel. Daily tasks will include assembly and final assembly processes of aluminium composite panel manufacture. Responsibilities: * Able to insert panels with the correct type of mechanical fasteners. * Potting of inserts * Bonding of various brackets and equipment * Bonding of inserts, using various adhesives * Bonding components and sub-assemblies using adhesives to drawing specifications * Produce work to drawing specification * Ability to read and understand Detailed engineering drawings and procedures. * Awareness and adherence to all the company Health & Safety procedures * High tolerance requirements (typically better than 0.05mm in various areas). Essential: Previous experience in a Manual Handling Role Previous experience within a production/manufacturing environment with regular use of hand tools Ability to follow procedures and work instructions/manuals. Relevant experience in carbon fibre A relevant Apprenticeship or NVQ Desirable: Clean room environment experience Previous experience of laminating Aluminium Ability to read and interpret engineering drawings preferred
23/04/2024
Project-based
Mechanical Technician - up to £28 per hour Inside IR35 - 12 Months (extensions highly likely) Herefordshire - standard 37 hours - Fully Onsite Working (Free Parking).Apprenticeship and NVQ needed* One stage F2F interview with skills test - Sector: Aerospace and Defence Are you a skilled production professional seeking a challenging opportunity with a leading company in the manufacturing sector? We are currently looking for dedicated individuals to join the Operations team of Our client who is a renowned Aerospace company at the forefront of space exploration and travel. Daily tasks will include assembly and final assembly processes of aluminium composite panel manufacture. Responsibilities: * Able to insert panels with the correct type of mechanical fasteners. * Potting of inserts * Bonding of various brackets and equipment * Bonding of inserts, using various adhesives * Bonding components and sub-assemblies using adhesives to drawing specifications * Produce work to drawing specification * Ability to read and understand Detailed engineering drawings and procedures. * Awareness and adherence to all the company Health & Safety procedures * High tolerance requirements (typically better than 0.05mm in various areas). Essential: Previous experience in a Manual Handling Role Previous experience within a production/manufacturing environment with regular use of hand tools Ability to follow procedures and work instructions/manuals. Relevant experience in carbon fibre A relevant Apprenticeship or NVQ Desirable: Clean room environment experience Previous experience of laminating Aluminium Ability to read and interpret engineering drawings preferred
We are recruiting a Systems Engineer to join the Application Engineering Team within the Engineering Department. Reporting to the Application Engineering Manager, the role of Systems Engineer has significant responsibility of developing complex and sophisticated engineering solutions using company products to meet customer needs. The role is responsible for executing all technical aspects of engineering projects including assessing customer requirements, developing customer hardware and software solutions, supporting customers, and writing technical documentation. The role requires an expert understanding of the functionality and use of the company's products and how to adapt them for new applications. Expertise / Technical Competence Technical Analysis : Able to investigate and understand complex technical issues and problems. Ensure issues are managed appropriately. Systems Design : Competent using system analysis tools (UML, Data Flow, FMEA, etc.) to analyse customer needs, system requirements, capability, and cost to determine project feasibility. Able to lead the integration of complex systems and development of system validation plans. Project Management: Experience in managing more than 3 concurrent projects; planning, tracking and manage development tasks. Work to deadlines and adapt plans as necessary to meet project objectives. Work collaboratively with customers and internal departments to successfully achieve outcomes and results. Health and Safety : Experience of performing system safety assessments and product safety certifications. Technical Documentation: Experience of writing technical documentation from non-technical customer input and writing documentation that allows non-technical people to understand the technical solution we are providing. Candidates should be competent with some of the following: Degree qualification in suitable discipline electronics or equivalent 2:1 or better Electronics Design A good knowledge of product design from feasibility to production, including digital and analogue circuits, microprocessor circuits and PCB design. Firmware Development A good knowledge of C, C++ programming languages and real time operating systems. Mechanical Design A good knowledge of mechanical design for products, including frames and housings, and for product testing equipment. Navigation Concepts and Kinematics Understanding of navigation concepts such as kinematic equations and hardware components used in navigation, such as IMUs and GPS/GNSS. Software Development Have a good knowledge of C++ and C# programming languages, WPF and XAML. Able to lead the development of Software applications and GUI covering the full software life cycle. IoT and SaaS Knowledge of application programming interfaces (APIs) that connect devices to the Internet, along with other key IoT technologies such as Big Data management tools, predictive analytics, AI and machine learning, the cloud, and radio-frequency identification (RFID). Product Compliance An expert knowledge of design for manufacture and product approval processes. Quality Assurance Development and implementation of quality assurance and regulatory compliance procedures for products. Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application for this position, however we may contact you in the future to discuss other opportunities. Please note: That no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.
23/04/2024
Full time
We are recruiting a Systems Engineer to join the Application Engineering Team within the Engineering Department. Reporting to the Application Engineering Manager, the role of Systems Engineer has significant responsibility of developing complex and sophisticated engineering solutions using company products to meet customer needs. The role is responsible for executing all technical aspects of engineering projects including assessing customer requirements, developing customer hardware and software solutions, supporting customers, and writing technical documentation. The role requires an expert understanding of the functionality and use of the company's products and how to adapt them for new applications. Expertise / Technical Competence Technical Analysis : Able to investigate and understand complex technical issues and problems. Ensure issues are managed appropriately. Systems Design : Competent using system analysis tools (UML, Data Flow, FMEA, etc.) to analyse customer needs, system requirements, capability, and cost to determine project feasibility. Able to lead the integration of complex systems and development of system validation plans. Project Management: Experience in managing more than 3 concurrent projects; planning, tracking and manage development tasks. Work to deadlines and adapt plans as necessary to meet project objectives. Work collaboratively with customers and internal departments to successfully achieve outcomes and results. Health and Safety : Experience of performing system safety assessments and product safety certifications. Technical Documentation: Experience of writing technical documentation from non-technical customer input and writing documentation that allows non-technical people to understand the technical solution we are providing. Candidates should be competent with some of the following: Degree qualification in suitable discipline electronics or equivalent 2:1 or better Electronics Design A good knowledge of product design from feasibility to production, including digital and analogue circuits, microprocessor circuits and PCB design. Firmware Development A good knowledge of C, C++ programming languages and real time operating systems. Mechanical Design A good knowledge of mechanical design for products, including frames and housings, and for product testing equipment. Navigation Concepts and Kinematics Understanding of navigation concepts such as kinematic equations and hardware components used in navigation, such as IMUs and GPS/GNSS. Software Development Have a good knowledge of C++ and C# programming languages, WPF and XAML. Able to lead the development of Software applications and GUI covering the full software life cycle. IoT and SaaS Knowledge of application programming interfaces (APIs) that connect devices to the Internet, along with other key IoT technologies such as Big Data management tools, predictive analytics, AI and machine learning, the cloud, and radio-frequency identification (RFID). Product Compliance An expert knowledge of design for manufacture and product approval processes. Quality Assurance Development and implementation of quality assurance and regulatory compliance procedures for products. Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application for this position, however we may contact you in the future to discuss other opportunities. Please note: That no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.
Role: This position's prime responsibilities are for the development of new (to blank deposition technologies, new materials systems and new deposition products, the latter including coating challenges that blank may undertake for customers. The position improves the efficiency and throughput of the existing equipment and processes. The position is also responsible for any external Coating research collaborations that blank undertakes. Monitor global developments in thin film technology that might impact blank and to provide technical assessments of developing areas of application that might provide new business opportunities. Deliver business transformation through disruptive technology innovation. Review customer and market feedback to maximize impact of development and innovation efforts. Develop technology and innovation roadmaps that are aligned with our customers existing and emerging needs. Ensure the site has access to all sources of manufacturing and process best practice so that we gain and sustain a competitive advantage over our competitors. Assists the business development, sales, and marketing functions to maximise the competitiveness and responsiveness of our products and processes. Enable manufacturable results from development and innovation efforts. Leverage risks and opportunities- pursue and adopt new technologies and drive implementation across product lines Participate in proposal development and champion estimates and technical statements of work whilst serving as a technical spokesperson for blank Infrared. Serve as a key interface with customers and takes their needs and requirements as inputs to create high-value solutions. Implementation of optimal, cost-effective manufacturing processes and methods in accordance with product specifications and quality standards; recommends and implements improvements to production processes, methods, and controls; coordinates manufacturing launch for new or revised products An Engineering Degree in a STEM subject Preferred: Physics or Chemistry Proven Knowledge of Thin Film Coating Deposition Design and Control 5+ years of experience in high technology manufacturing or research labs Competent in Project Management Essential: Microsoft Office, Coating Design Software Possess strong problem-solving skills with an attention to detail Highly analytical mindset Capability to travel internationally to support customer visits SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all
22/04/2024
Full time
Role: This position's prime responsibilities are for the development of new (to blank deposition technologies, new materials systems and new deposition products, the latter including coating challenges that blank may undertake for customers. The position improves the efficiency and throughput of the existing equipment and processes. The position is also responsible for any external Coating research collaborations that blank undertakes. Monitor global developments in thin film technology that might impact blank and to provide technical assessments of developing areas of application that might provide new business opportunities. Deliver business transformation through disruptive technology innovation. Review customer and market feedback to maximize impact of development and innovation efforts. Develop technology and innovation roadmaps that are aligned with our customers existing and emerging needs. Ensure the site has access to all sources of manufacturing and process best practice so that we gain and sustain a competitive advantage over our competitors. Assists the business development, sales, and marketing functions to maximise the competitiveness and responsiveness of our products and processes. Enable manufacturable results from development and innovation efforts. Leverage risks and opportunities- pursue and adopt new technologies and drive implementation across product lines Participate in proposal development and champion estimates and technical statements of work whilst serving as a technical spokesperson for blank Infrared. Serve as a key interface with customers and takes their needs and requirements as inputs to create high-value solutions. Implementation of optimal, cost-effective manufacturing processes and methods in accordance with product specifications and quality standards; recommends and implements improvements to production processes, methods, and controls; coordinates manufacturing launch for new or revised products An Engineering Degree in a STEM subject Preferred: Physics or Chemistry Proven Knowledge of Thin Film Coating Deposition Design and Control 5+ years of experience in high technology manufacturing or research labs Competent in Project Management Essential: Microsoft Office, Coating Design Software Possess strong problem-solving skills with an attention to detail Highly analytical mindset Capability to travel internationally to support customer visits SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all
Infrastructure Team Leader Exeter - Devon - Hybrid £40,000-£50,000 The Role The Infrastructure Team is a small team of engineers with high levels of experience, competence and capabilities. This team is responsible for the design, support and delivery of high level and technical products and services and as such need to work to exacting standards of quality and professionalism at all times. The Infrastructure Team Lead role is responsible for the definition and adherence of those standards across the team. In addition, this person will assume responsibility for the availability, performance, resilience and security of the core platform and infrastructure and will undertake whatever actions necessary to ensure this within the agreed operating constraints and budget. As the company's senior engineer the post holder will provide a technical consultancy and architect service as required. Duties and responsibilities Team Leader Manage the team is a positive manner to align with business growth plans. Own the planning and administration of the infrastructure roadmap and product owner responsibilities Represent the Infrastructure team at meetings. Setting and managing regular goals and appraisals for the infrastructure team. Demonstrates consistent levels of professionalism at all times and leads by example. Core Infrastructure & Technical Architecture/Support Work within Company policies and guidelines. Be involved in the design, implementation and support for all data networks across all locations. This includes Local Area Networks and liaising with the managed WAN providers for effective fault resolution. Provide expert support for workstations & Servers running Microsoft Server / Workstation Products, Citrix, Linux. Implement and Provide expert support on storage both local and network based. Server Planning, Design, Build and Fault fixing. Use of Group Policy and Active Directory to control Workstation and Server behaviour across the network, auditing users & ensure it is working correctly. Ensure all backup processes for network equipment and Servers are robust running according to the backup policy. Ensure IT systems are protected against virus infections and infections are controlled in accordance with best practice. Ensure all documentation is maintained up-to-date, accurately and in an easily understood manner. Be involved in regular audits of company equipment and software used and recommend improvements and upgrades. To implement and document policies, standards and procedures, proposing upgrades and enhancements to these from the basis of own expert knowledge, and experience with the installed equipment. Liaise with key suppliers and customers to ensure the effective delivery or projects and products. Be available as part of the out of hours on call rota, and be able to effectively prioritse and troubleshoot issues affecting critical services. Pre Sales Support Support pre-sales activity escalated by the pre-sales engineer Plan, design and cost proposed solutions to meet customers' needs Serve as escalation point for the pre-sales engineer where there's greater technical complexity. Other As a senior engineer you will possess the ability to not just train your fellow team members but also the other support teams. Occasionally travel to other locations and stay overnight. Perform any other reasonable duties as required. Qualifications and experience Experienced 3rd Line engineer who has either worked as a team leader or is looking to further their career by managing a small team. Although not essentials Microsoft, Networking or Linux accreditations are a bonus. Knowledge, skills and abilities Use of Active Directory, Group policy and File permissions in Microsoft and Linux (Debian) A good understanding of basic network functions such as NAT, Spanning Tree, HSRP, VLANs, routing of traffic and the use of subnets. An ability to maintain regular backups of Servers using a mixture of backup and recovery products. An ability to configure and troubleshoot, Switches, Firewalls Routers and wireless networks. A detailed understanding of copper structured and fibre optic cabling systems The post holder will have the ability to produce Technical Documentation to an agreed standard. Keep abreast of industry technology and advise on vendor product developments.
22/04/2024
Full time
Infrastructure Team Leader Exeter - Devon - Hybrid £40,000-£50,000 The Role The Infrastructure Team is a small team of engineers with high levels of experience, competence and capabilities. This team is responsible for the design, support and delivery of high level and technical products and services and as such need to work to exacting standards of quality and professionalism at all times. The Infrastructure Team Lead role is responsible for the definition and adherence of those standards across the team. In addition, this person will assume responsibility for the availability, performance, resilience and security of the core platform and infrastructure and will undertake whatever actions necessary to ensure this within the agreed operating constraints and budget. As the company's senior engineer the post holder will provide a technical consultancy and architect service as required. Duties and responsibilities Team Leader Manage the team is a positive manner to align with business growth plans. Own the planning and administration of the infrastructure roadmap and product owner responsibilities Represent the Infrastructure team at meetings. Setting and managing regular goals and appraisals for the infrastructure team. Demonstrates consistent levels of professionalism at all times and leads by example. Core Infrastructure & Technical Architecture/Support Work within Company policies and guidelines. Be involved in the design, implementation and support for all data networks across all locations. This includes Local Area Networks and liaising with the managed WAN providers for effective fault resolution. Provide expert support for workstations & Servers running Microsoft Server / Workstation Products, Citrix, Linux. Implement and Provide expert support on storage both local and network based. Server Planning, Design, Build and Fault fixing. Use of Group Policy and Active Directory to control Workstation and Server behaviour across the network, auditing users & ensure it is working correctly. Ensure all backup processes for network equipment and Servers are robust running according to the backup policy. Ensure IT systems are protected against virus infections and infections are controlled in accordance with best practice. Ensure all documentation is maintained up-to-date, accurately and in an easily understood manner. Be involved in regular audits of company equipment and software used and recommend improvements and upgrades. To implement and document policies, standards and procedures, proposing upgrades and enhancements to these from the basis of own expert knowledge, and experience with the installed equipment. Liaise with key suppliers and customers to ensure the effective delivery or projects and products. Be available as part of the out of hours on call rota, and be able to effectively prioritse and troubleshoot issues affecting critical services. Pre Sales Support Support pre-sales activity escalated by the pre-sales engineer Plan, design and cost proposed solutions to meet customers' needs Serve as escalation point for the pre-sales engineer where there's greater technical complexity. Other As a senior engineer you will possess the ability to not just train your fellow team members but also the other support teams. Occasionally travel to other locations and stay overnight. Perform any other reasonable duties as required. Qualifications and experience Experienced 3rd Line engineer who has either worked as a team leader or is looking to further their career by managing a small team. Although not essentials Microsoft, Networking or Linux accreditations are a bonus. Knowledge, skills and abilities Use of Active Directory, Group policy and File permissions in Microsoft and Linux (Debian) A good understanding of basic network functions such as NAT, Spanning Tree, HSRP, VLANs, routing of traffic and the use of subnets. An ability to maintain regular backups of Servers using a mixture of backup and recovery products. An ability to configure and troubleshoot, Switches, Firewalls Routers and wireless networks. A detailed understanding of copper structured and fibre optic cabling systems The post holder will have the ability to produce Technical Documentation to an agreed standard. Keep abreast of industry technology and advise on vendor product developments.
Global Technology Solutions Ltd
Antrim, County Antrim
Ideal location - Belfast Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Belfast . Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
22/04/2024
Full time
Ideal location - Belfast Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Belfast . Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
AIT Lead Engineer Advantage are recruiting on behalf of a prestigious Aerospace (Satellite) client in Stevenage for an AIT Lead Engineer. The purpose of the role is to promote and drive AIT standards ensuring engineering concepts are delivered to the shop floor in a controlled manner. You'll be brought on to ensure quality and process robustness through promotion of best practise within team and between disciplines and lead the AIT mechanical team to the success of the mission. Location : Stevenage: once settled in after a familiarisation period there will be some hybrid working during the preparation phase. During the operation build phase you will be required onsite 5 days a week. Hours : 37 hours per week. Responsibilities Responsible for the Mechanical Satellite element and lead the mechanical team on an ENS project through Phases 'A', 'B', 'C/D' and 'E' Leading a team of AIT engineers on the specific project Planning the mechanical team's activities on a weekly basis (including operations team) and implementing this plan. Supporting the use of 3Dx Delmia on the specific project Produce specs from test requirements, write test plans, DDV, plans, AIT plans, test procedures and test reports. Control of all project MGSE, flight & support equipment Produce MGSE requirement specs from test requirements, operating and maintaining MGSE. Alignment - producing test procedures and operating and maintaining optical alignment equipment. Designing test equipment, overseeing its manufacture, and commissioning Mechanical handling or spacecraft, instruments, payloads, solar arrays, antennas etc Prepare and carry out environmental tests (Vibration, Acoustic, Mass properties, Thermal) at unit, subsystem, instrument, and spacecraft level. Install and validate test instrumentation. Support propulsion testing Handling and installation of thermal hardware Mechanical integration and testing of electronic units, subsystems and instruments, mechanisms, antennas, solar arrays, mechanical sub-systems, instruments, payloads and spacecraft and control the documentation associated with performing these tasks. Pyrotechnic handling, installation, and safety Plan and control workload of the AIT team consisting of engineers and technicians. Be able to travel overseas to work for short periods (typically 2-3months, could be 6-7 months on occasions) Be able to integrate quickly and easily into an AIT team. Highly motivated and possess good problem-solving skills. Essential Candidate experience/skills requirements Relevant engineering experience. Appreciation of satellite integration processes and project phases Use of SAP or other ERP System Understanding of build documentation and the need for it Driving build quality through review of processes and implementation of improvements Managing a team during day-to-day activities ensuring work is completed on time and the correct standard Controlling and delivery of projects to budget and schedule Face-to-face dealings with customers and suppliers Worked in volatile, high pressure environments to resolve technical and personnel conflicts Spacecraft Mechanical testing on prime projects is essential Leading other team members Production of MGSE specs and operation of MGSE and flight HW Production of high quality documentation (test specs, test plans, test procedures, AIT Plans, DDV plans) Desirable Producing test procedures and operating and maintaining optical alignment equipment Launch campaign experience Submit your CV now to be considered for this great opportunity with a leading satellite aerospace business.
22/04/2024
Project-based
AIT Lead Engineer Advantage are recruiting on behalf of a prestigious Aerospace (Satellite) client in Stevenage for an AIT Lead Engineer. The purpose of the role is to promote and drive AIT standards ensuring engineering concepts are delivered to the shop floor in a controlled manner. You'll be brought on to ensure quality and process robustness through promotion of best practise within team and between disciplines and lead the AIT mechanical team to the success of the mission. Location : Stevenage: once settled in after a familiarisation period there will be some hybrid working during the preparation phase. During the operation build phase you will be required onsite 5 days a week. Hours : 37 hours per week. Responsibilities Responsible for the Mechanical Satellite element and lead the mechanical team on an ENS project through Phases 'A', 'B', 'C/D' and 'E' Leading a team of AIT engineers on the specific project Planning the mechanical team's activities on a weekly basis (including operations team) and implementing this plan. Supporting the use of 3Dx Delmia on the specific project Produce specs from test requirements, write test plans, DDV, plans, AIT plans, test procedures and test reports. Control of all project MGSE, flight & support equipment Produce MGSE requirement specs from test requirements, operating and maintaining MGSE. Alignment - producing test procedures and operating and maintaining optical alignment equipment. Designing test equipment, overseeing its manufacture, and commissioning Mechanical handling or spacecraft, instruments, payloads, solar arrays, antennas etc Prepare and carry out environmental tests (Vibration, Acoustic, Mass properties, Thermal) at unit, subsystem, instrument, and spacecraft level. Install and validate test instrumentation. Support propulsion testing Handling and installation of thermal hardware Mechanical integration and testing of electronic units, subsystems and instruments, mechanisms, antennas, solar arrays, mechanical sub-systems, instruments, payloads and spacecraft and control the documentation associated with performing these tasks. Pyrotechnic handling, installation, and safety Plan and control workload of the AIT team consisting of engineers and technicians. Be able to travel overseas to work for short periods (typically 2-3months, could be 6-7 months on occasions) Be able to integrate quickly and easily into an AIT team. Highly motivated and possess good problem-solving skills. Essential Candidate experience/skills requirements Relevant engineering experience. Appreciation of satellite integration processes and project phases Use of SAP or other ERP System Understanding of build documentation and the need for it Driving build quality through review of processes and implementation of improvements Managing a team during day-to-day activities ensuring work is completed on time and the correct standard Controlling and delivery of projects to budget and schedule Face-to-face dealings with customers and suppliers Worked in volatile, high pressure environments to resolve technical and personnel conflicts Spacecraft Mechanical testing on prime projects is essential Leading other team members Production of MGSE specs and operation of MGSE and flight HW Production of high quality documentation (test specs, test plans, test procedures, AIT Plans, DDV plans) Desirable Producing test procedures and operating and maintaining optical alignment equipment Launch campaign experience Submit your CV now to be considered for this great opportunity with a leading satellite aerospace business.
Quality System Specialist (m/f/d) - systems administration/support of laboratory systems/Windows Server/Active Directory/Client operating systems/Computerized System Validation/Network topology/English & German Project : For our customer a big pharmaceutical company in Basel we are looking for a highly qualified Quality System Specialist (m/f/d). Background : Are you passionate about Information (IT) and Automation Technology (OT) and aspiring to make a meaningful impact? You are a customer focused individual with aspiration to deliver high quality support in a GMP Lab environment. We Make Medicines! Behind every product sold by Roche is Pharma Global Technical Operations (PT). Starting with Phase I of the development process and continuing through to product maturity, PT makes lifesaving medicines at 11 locations, with the support of partners from around the world. Information (IT) and Automation Technology (OT) teams are key in producing and delivering medicine to patients. The organization is currently undergoing a transformation towards digitalization, advancing fundamental elements to meet future needs, such as leveraging new technologies. You as a System Process Specialist (SPS) will be acting in the 1-Stop-Shop and are part of the support and continuous improvement structure. The System Process Specialist has a profound process understanding and is collaborating with the Business Community to continuously improve business processes and underlying IT Assess & Release applications. By this, he/she acts as a trusted adviser of the end-user/key-user as well as a bridge between the end user and other roles in the Informatics support layers. The SPS can raise incidents on behalf of the user area or work with Process Owner & other local business roles to train (key-)users. In projects, the System Process Specialist can also represent the interests of the systems user group and has the responsibility of coordinating and bringing input from the area of responsibility to the project and communicating project goals, information and progress back to the business areas. The perfect candidate: The perfect candidate is familiar with ITSM processes and support tools for incident and change management. Also we are looking for someone who works independently within guidelines while receiving minimal guidance. Tasks & Responsibilities: * End-User-Support Laboratory Systems * End to End accountability for Assess & Release System support * Responsible for Assess & Release System support * Responsible for 24/7 on-call, nights and weekends on a rotational basis * Personal contact person for Key and End User out of the business department * Log incident/requests into a ticket system for further processing * Triages, prioritizes incidents/requests and performs root cause analysis in problem management (handling issue, data issue, authorization issue, IT issue). * Resolves or forwards incidents/requests based on individual knowledge or knowledge articles * Coordination of End User groups and escalation management as required * Distributes application issues and non-application issues that cannot be solved by him/her, or based on catalog to the 2nd level support * Supports issue clarification on request of 2nd level support * Validate the resolution proposals and performs the necessary test in case tests are required on request of the 2nd level support * Cooperate with 2nd level support team during analysis of reported incidents * Communicating and coordination of End User activities if there is a major incident. Interface Monitoring (Business Errors) * Support Execution of system actions * Support Implementation of new Systems and Equipment * Continuous Improvement of Laboratory Systems * Regular exchange with the Support network and or Business Process Experts (BPE) on support cases, best practices and process improvement proposals with network relevance * Helps the End User to submit new ideas for process improvements, allowing a comprehensive approach for assessing both the process interdependencies as well impact to all underlying * systems. * Describes the full life cycle of an integrated Change process to Business Process with System impact. This Framework combines the Assessment of the requirement, build and test work as well as deployment and possibly delivery of the added value to the End User. * Support Processes & Tools for Laboratory Systems * Local Labsystem and Lab Equipment Bundle, Application Support for eg Cedex Bio, Cedex HiRes, SoloVPE, Cary WinUV * Local Support of Informatics Products eg Central Label Management Software, Nextlab, Labx, Labware, Smartline Data Cockpit, Unicorn * Use of Service Now for incident, problem, request and change management Must Haves: * Relevant completed apprenticeship in IT area or equivalent and/or ideally an advanced degree in the IT or automation field * 3+ years professional experience in complex business environments * Knowledge and experience in systems administration and support of laboratory systems * Knowledge and experience in Windows Server, Active Directory and Client operating systems * Knowledge and experience in Computerized System Validation * Knowledge and experience in Network topology * Fluency German and English is a must (spoken and written) * Good communication skills * Service oriented attitude, being able to communicate with our customers, also in emergency situations * Teamplayer Nice to Have: * Knowledge and experience in systems administration in the manufacturing area (eg MES, PI, SCADA, PCS) * Trainer skills, methodology skills to perform trainings for end-users in specific area (refresh and new) Reference Nr. : 923283SDA Role : Quality System Specialist (m/f/d) Industrie : Pharma Workplace : Basel Pensum : 100% onsite Start: 01.05.2024 (latest Start Date: 1.6.2024) Duration : 12 Deadline : 25.04.2024 If you are interested in this position, please send us your complete dossier via the link in this advertisement. About us: ITech Consult is an ISO 9001:2015 certified Swiss company with offices in Germany and Ireland. ITech Consult specialises in the placement of highly qualified candidates for recruitment in the fields of IT, Life Science & Engineering. We offer staff leasing & payroll services. For our candidates this is free of charge, also for Payroll we do not charge you any additional fees.
22/04/2024
Project-based
Quality System Specialist (m/f/d) - systems administration/support of laboratory systems/Windows Server/Active Directory/Client operating systems/Computerized System Validation/Network topology/English & German Project : For our customer a big pharmaceutical company in Basel we are looking for a highly qualified Quality System Specialist (m/f/d). Background : Are you passionate about Information (IT) and Automation Technology (OT) and aspiring to make a meaningful impact? You are a customer focused individual with aspiration to deliver high quality support in a GMP Lab environment. We Make Medicines! Behind every product sold by Roche is Pharma Global Technical Operations (PT). Starting with Phase I of the development process and continuing through to product maturity, PT makes lifesaving medicines at 11 locations, with the support of partners from around the world. Information (IT) and Automation Technology (OT) teams are key in producing and delivering medicine to patients. The organization is currently undergoing a transformation towards digitalization, advancing fundamental elements to meet future needs, such as leveraging new technologies. You as a System Process Specialist (SPS) will be acting in the 1-Stop-Shop and are part of the support and continuous improvement structure. The System Process Specialist has a profound process understanding and is collaborating with the Business Community to continuously improve business processes and underlying IT Assess & Release applications. By this, he/she acts as a trusted adviser of the end-user/key-user as well as a bridge between the end user and other roles in the Informatics support layers. The SPS can raise incidents on behalf of the user area or work with Process Owner & other local business roles to train (key-)users. In projects, the System Process Specialist can also represent the interests of the systems user group and has the responsibility of coordinating and bringing input from the area of responsibility to the project and communicating project goals, information and progress back to the business areas. The perfect candidate: The perfect candidate is familiar with ITSM processes and support tools for incident and change management. Also we are looking for someone who works independently within guidelines while receiving minimal guidance. Tasks & Responsibilities: * End-User-Support Laboratory Systems * End to End accountability for Assess & Release System support * Responsible for Assess & Release System support * Responsible for 24/7 on-call, nights and weekends on a rotational basis * Personal contact person for Key and End User out of the business department * Log incident/requests into a ticket system for further processing * Triages, prioritizes incidents/requests and performs root cause analysis in problem management (handling issue, data issue, authorization issue, IT issue). * Resolves or forwards incidents/requests based on individual knowledge or knowledge articles * Coordination of End User groups and escalation management as required * Distributes application issues and non-application issues that cannot be solved by him/her, or based on catalog to the 2nd level support * Supports issue clarification on request of 2nd level support * Validate the resolution proposals and performs the necessary test in case tests are required on request of the 2nd level support * Cooperate with 2nd level support team during analysis of reported incidents * Communicating and coordination of End User activities if there is a major incident. Interface Monitoring (Business Errors) * Support Execution of system actions * Support Implementation of new Systems and Equipment * Continuous Improvement of Laboratory Systems * Regular exchange with the Support network and or Business Process Experts (BPE) on support cases, best practices and process improvement proposals with network relevance * Helps the End User to submit new ideas for process improvements, allowing a comprehensive approach for assessing both the process interdependencies as well impact to all underlying * systems. * Describes the full life cycle of an integrated Change process to Business Process with System impact. This Framework combines the Assessment of the requirement, build and test work as well as deployment and possibly delivery of the added value to the End User. * Support Processes & Tools for Laboratory Systems * Local Labsystem and Lab Equipment Bundle, Application Support for eg Cedex Bio, Cedex HiRes, SoloVPE, Cary WinUV * Local Support of Informatics Products eg Central Label Management Software, Nextlab, Labx, Labware, Smartline Data Cockpit, Unicorn * Use of Service Now for incident, problem, request and change management Must Haves: * Relevant completed apprenticeship in IT area or equivalent and/or ideally an advanced degree in the IT or automation field * 3+ years professional experience in complex business environments * Knowledge and experience in systems administration and support of laboratory systems * Knowledge and experience in Windows Server, Active Directory and Client operating systems * Knowledge and experience in Computerized System Validation * Knowledge and experience in Network topology * Fluency German and English is a must (spoken and written) * Good communication skills * Service oriented attitude, being able to communicate with our customers, also in emergency situations * Teamplayer Nice to Have: * Knowledge and experience in systems administration in the manufacturing area (eg MES, PI, SCADA, PCS) * Trainer skills, methodology skills to perform trainings for end-users in specific area (refresh and new) Reference Nr. : 923283SDA Role : Quality System Specialist (m/f/d) Industrie : Pharma Workplace : Basel Pensum : 100% onsite Start: 01.05.2024 (latest Start Date: 1.6.2024) Duration : 12 Deadline : 25.04.2024 If you are interested in this position, please send us your complete dossier via the link in this advertisement. About us: ITech Consult is an ISO 9001:2015 certified Swiss company with offices in Germany and Ireland. ITech Consult specialises in the placement of highly qualified candidates for recruitment in the fields of IT, Life Science & Engineering. We offer staff leasing & payroll services. For our candidates this is free of charge, also for Payroll we do not charge you any additional fees.
Mechanical Technician RAF Leeming - On-Site £34,500 Lynx are partnered with an organisation based at RAF Leeming to help them find several Mechanical Technicians to be based at RAF Leeming. You will have experience either maintaining and working on Flight Lines or Base equipment, working on aircraft systems or components such as Aircraft Ground Handling, Flight Servicings, Aircraft role changes, inspections & repairs. Requirements: - Provision of Part 145; meeting delivery targets and reporting any impact on Continuing Airworthiness - Document all completion of activities - Knowledge of the relevant Continuing Airworthiness Regulatory framework - 2+ years' experience in Base/Flight Line Maintenance If this role sounds of interest, please apply for this role.
22/04/2024
Full time
Mechanical Technician RAF Leeming - On-Site £34,500 Lynx are partnered with an organisation based at RAF Leeming to help them find several Mechanical Technicians to be based at RAF Leeming. You will have experience either maintaining and working on Flight Lines or Base equipment, working on aircraft systems or components such as Aircraft Ground Handling, Flight Servicings, Aircraft role changes, inspections & repairs. Requirements: - Provision of Part 145; meeting delivery targets and reporting any impact on Continuing Airworthiness - Document all completion of activities - Knowledge of the relevant Continuing Airworthiness Regulatory framework - 2+ years' experience in Base/Flight Line Maintenance If this role sounds of interest, please apply for this role.
World Class Defence Organisation is currently looking to recruit 2x C#/C++ Software Engineer subcontractors on an initial 12 month contract. The role will be a hybrid role of 3 or 4 days per week onsite. The role will be needed to be onsite full time for the first 3 months and then will revert to a hybrid role. Your base site can be either Bristol or Stevenage, depending on your preference. Hourly Rate: £65.00ph (Umbrella) Contract Duration: 12 Months (initially and then ongoing and long-term thereafter) C#/C++ Software Engineer Job Description: WSSE are integral in the development of weapon systems and system architectures, and as a result we have developed a capability supporting developments across the full product life cycle. The team integrate real products, models and synthetic environments to provide visualisations, demonstrations, verification & validation as well as training capability and support. The role support the development of the worlds most advanced defence systems from the initial concept all the way through to in service support and training, using a range of simulation technologies, including digital twins and emulators. Working with Project Leads and Simulation Architects to design and develop simulation components as an end to end representation of a weapon System in a synthetic environment using C#, C++ and integration simulations, supporting a number of industry standards. You will work as part of a heterogeneous agile development team, made up of mixed discipline engineers working in synergy to develop simulations and representations of real equipment. Our approach to software development includes Configuration control Continuous Integration Continuous Delivery or Deployment. Unit testing and test driven development. Skillset/experience required: Proficient in C#/C++ Microsoft Visual Studio, Eclipse, Ability to work from high level/system view into technical detail. Excellent verbal, presentation and written communication skills Knowledge of using Microsoft Windows and Linux operating systems Non-essential: Distributed simulation standards/Protocols (DIS, HLA, DDS) and web services development (JavaScript, Node JS or similar) Military Communications, Datalinks and Interfaces such as 1553/1760 and Ethernet TCP/IP Practical knowledge of System integration principles and processes
22/04/2024
Project-based
World Class Defence Organisation is currently looking to recruit 2x C#/C++ Software Engineer subcontractors on an initial 12 month contract. The role will be a hybrid role of 3 or 4 days per week onsite. The role will be needed to be onsite full time for the first 3 months and then will revert to a hybrid role. Your base site can be either Bristol or Stevenage, depending on your preference. Hourly Rate: £65.00ph (Umbrella) Contract Duration: 12 Months (initially and then ongoing and long-term thereafter) C#/C++ Software Engineer Job Description: WSSE are integral in the development of weapon systems and system architectures, and as a result we have developed a capability supporting developments across the full product life cycle. The team integrate real products, models and synthetic environments to provide visualisations, demonstrations, verification & validation as well as training capability and support. The role support the development of the worlds most advanced defence systems from the initial concept all the way through to in service support and training, using a range of simulation technologies, including digital twins and emulators. Working with Project Leads and Simulation Architects to design and develop simulation components as an end to end representation of a weapon System in a synthetic environment using C#, C++ and integration simulations, supporting a number of industry standards. You will work as part of a heterogeneous agile development team, made up of mixed discipline engineers working in synergy to develop simulations and representations of real equipment. Our approach to software development includes Configuration control Continuous Integration Continuous Delivery or Deployment. Unit testing and test driven development. Skillset/experience required: Proficient in C#/C++ Microsoft Visual Studio, Eclipse, Ability to work from high level/system view into technical detail. Excellent verbal, presentation and written communication skills Knowledge of using Microsoft Windows and Linux operating systems Non-essential: Distributed simulation standards/Protocols (DIS, HLA, DDS) and web services development (JavaScript, Node JS or similar) Military Communications, Datalinks and Interfaces such as 1553/1760 and Ethernet TCP/IP Practical knowledge of System integration principles and processes
FIELD SERVICE ENGINEER MEDICAL IMAGING EQUIPMENT The Company An exciting new Service Engineering opportunity is now available within an industry leading provider of medical imaging systems. Training is provided and so this employer offers a rare opportunity for engineers with no medical experience to break into the much sought after medical field. Through organic growth along with the acquisition of other companies, you would be joining this organisation during an exciting period of expansion. The Role As a Field Service Engineer you would be part of the Service Engineering team carrying out installations, planned and reactive maintenance as well as break down repair work on a range of medical imaging systems such as MRIs, CTs, X-Rays and Ultrasounds. You would be responsible for managing customers assigned to you, hospitals, predominantly in the West of Ireland. However, as with any field based role, flexibility to travel further afield will be required on occasions should this be required by the wider team and business. You will be required to take part in an out of hours on call rota 1 in every 6 weeks, paid at 200EUR per week. The Location This role will predominantly involve travel in and around the Cork and Kerry ares and so ideally applicants will live within 45mins of Cork. However, flexibility to travel throughout Ireland where necessary will be required. Training Training is provided. This employer regularly hires engineers from non-medical industries who have transferable electro-mechanical repair and software installation/upgrade skills. Therefore, a comprehensive, "tried and tested" training plan is in place to ensure you are well supported and appropriately upskilled. The Package 40-55,000EUR per year basic salary 11EUR per day lunch allowance A choice of a company car or car allowance paid at 8,000EUR per year Minimum on call payment of 200EUR per week (1 in 6 weeks) Private pension Life assurance 33 days annual leave (including bank holidays) What experience is required to apply? Strong electro-mechanical service, fault finding and repair skills Experience with software installations or upgrades Excellent customer service and team work skills Positive attitude and willingness to learn An enjoyment of driving and flexibility to travel as part of a field based role Living within 34mins of Cork Next steps? Click APPLY NOW for a copy of your CV to be sent to CBSbutler. CVs will be reviewed from 2nd Jan and should you be suitable a CBSbutler representative will be in touch within 3 working days.
19/04/2024
Full time
FIELD SERVICE ENGINEER MEDICAL IMAGING EQUIPMENT The Company An exciting new Service Engineering opportunity is now available within an industry leading provider of medical imaging systems. Training is provided and so this employer offers a rare opportunity for engineers with no medical experience to break into the much sought after medical field. Through organic growth along with the acquisition of other companies, you would be joining this organisation during an exciting period of expansion. The Role As a Field Service Engineer you would be part of the Service Engineering team carrying out installations, planned and reactive maintenance as well as break down repair work on a range of medical imaging systems such as MRIs, CTs, X-Rays and Ultrasounds. You would be responsible for managing customers assigned to you, hospitals, predominantly in the West of Ireland. However, as with any field based role, flexibility to travel further afield will be required on occasions should this be required by the wider team and business. You will be required to take part in an out of hours on call rota 1 in every 6 weeks, paid at 200EUR per week. The Location This role will predominantly involve travel in and around the Cork and Kerry ares and so ideally applicants will live within 45mins of Cork. However, flexibility to travel throughout Ireland where necessary will be required. Training Training is provided. This employer regularly hires engineers from non-medical industries who have transferable electro-mechanical repair and software installation/upgrade skills. Therefore, a comprehensive, "tried and tested" training plan is in place to ensure you are well supported and appropriately upskilled. The Package 40-55,000EUR per year basic salary 11EUR per day lunch allowance A choice of a company car or car allowance paid at 8,000EUR per year Minimum on call payment of 200EUR per week (1 in 6 weeks) Private pension Life assurance 33 days annual leave (including bank holidays) What experience is required to apply? Strong electro-mechanical service, fault finding and repair skills Experience with software installations or upgrades Excellent customer service and team work skills Positive attitude and willingness to learn An enjoyment of driving and flexibility to travel as part of a field based role Living within 34mins of Cork Next steps? Click APPLY NOW for a copy of your CV to be sent to CBSbutler. CVs will be reviewed from 2nd Jan and should you be suitable a CBSbutler representative will be in touch within 3 working days.