ServiceNow Senior Technical Consultant required to work at an leading ServiceNow Implementation Partner to work across a range of interesting and complex implementation projects on a permanent basis with work split between home and London. Joining a growing and industry-leading group of consultants you will be responsible for implementing ServiceNow for various customers from initial engagement through to delivery. You will therefore be required to have strong business-facing and technical skills; from advising on possible solutions and running requirements gathering workshops, through to hands on development and configuring the platform using JavaScript, HTML, and AngularJS. Ideally, the successful candidate will have prior experience in a consulting role and hold ServiceNow certifications such as CSA and CIS (preferably across multiple product lines). Successful candidates will be technical, engaging and adaptable; with the ability to push themselves and be self-sufficient in a fast-moving environment. There is an excellent working culture; with importance placed on the social and collaborative aspects, as well as the technical nature of the role, and is a great opportunity to join an excellent consultancy as part of an incredibly impressive team. By applying to this advert, you are giving Xcede authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. A copy of our Privacy notice is available on our website for further details. Xcede is acting as an Employment Business in relation to this vacancy.
17/04/2024
Full time
ServiceNow Senior Technical Consultant required to work at an leading ServiceNow Implementation Partner to work across a range of interesting and complex implementation projects on a permanent basis with work split between home and London. Joining a growing and industry-leading group of consultants you will be responsible for implementing ServiceNow for various customers from initial engagement through to delivery. You will therefore be required to have strong business-facing and technical skills; from advising on possible solutions and running requirements gathering workshops, through to hands on development and configuring the platform using JavaScript, HTML, and AngularJS. Ideally, the successful candidate will have prior experience in a consulting role and hold ServiceNow certifications such as CSA and CIS (preferably across multiple product lines). Successful candidates will be technical, engaging and adaptable; with the ability to push themselves and be self-sufficient in a fast-moving environment. There is an excellent working culture; with importance placed on the social and collaborative aspects, as well as the technical nature of the role, and is a great opportunity to join an excellent consultancy as part of an incredibly impressive team. By applying to this advert, you are giving Xcede authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. A copy of our Privacy notice is available on our website for further details. Xcede is acting as an Employment Business in relation to this vacancy.
Job: Senior ServiceNow Developer Salary: £80-85K Dependant on Experience Job Type: 4-Month Fixed Term Contract (with the likelihood to extend beyond for another 8 months) Job Location: Leeds Workplace Type: Remote (once a month in office) Estimated Start Date: ASAP Job Description: We are seeking a highly skilled and experienced Senior ServiceNow Developer to join our dynamic team. As a Senior ServiceNow Developer, you will be responsible for the design, development, implementation, and maintenance of ServiceNow applications and solutions. You will play a crucial role in enhancing our ServiceNow platform to meet the evolving needs of our organization. Responsibilities: Design, develop, and implement ServiceNow solutions using best practices and industry standards. Collaborate with stakeholders to gather requirements and translate them into technical specifications. Customize and configure ServiceNow applications, including but not limited to ServiceNow App Engine, ServiceNow Automation Engine - Integration Hub, ServiceNow CSM, ServiceNow Custom Applications, and ServiceNow ITSM - Incident Management. Develop integrations between ServiceNow and other systems using ServiceNow Integration Hub. Troubleshoot and resolve technical issues related to ServiceNow applications and integrations. Provide technical guidance and mentorship to junior developers and team members. Stay up-to-date with the latest ServiceNow features, updates, and best practices. Requirements: Bachelor's degree in Computer Science, Information Technology, or a related field. Proven experience as a ServiceNow Developer in designing, developing, and implementing ServiceNow solutions. In-depth knowledge and hands-on experience with ServiceNow App Engine, ServiceNow Automation Engine - Integration Hub, ServiceNow CSM, ServiceNow Custom Applications, and ServiceNow ITSM - Incident Management. Strong understanding of IT service management processes and best practices. Experience with JavaScript, HTML, CSS, and other web technologies. Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams. ServiceNow certifications (eg, Certified Implementation Specialist, Certified Application Developer) are a plus. About FDM Our people are our passion and that's why we make your training and career growth our priority. We are a global professional services provider focusing on IT and one of the UK's leading graduate employers, recruiting the brightest talent to become the innovators of tomorrow. With centres across Europe, North America and Asia-Pacific, and nearly 5000 consultants currently placed on client site around the world, FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning FTSE 250 employer. Diversity and Inclusion FDM Group is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.
16/04/2024
Job: Senior ServiceNow Developer Salary: £80-85K Dependant on Experience Job Type: 4-Month Fixed Term Contract (with the likelihood to extend beyond for another 8 months) Job Location: Leeds Workplace Type: Remote (once a month in office) Estimated Start Date: ASAP Job Description: We are seeking a highly skilled and experienced Senior ServiceNow Developer to join our dynamic team. As a Senior ServiceNow Developer, you will be responsible for the design, development, implementation, and maintenance of ServiceNow applications and solutions. You will play a crucial role in enhancing our ServiceNow platform to meet the evolving needs of our organization. Responsibilities: Design, develop, and implement ServiceNow solutions using best practices and industry standards. Collaborate with stakeholders to gather requirements and translate them into technical specifications. Customize and configure ServiceNow applications, including but not limited to ServiceNow App Engine, ServiceNow Automation Engine - Integration Hub, ServiceNow CSM, ServiceNow Custom Applications, and ServiceNow ITSM - Incident Management. Develop integrations between ServiceNow and other systems using ServiceNow Integration Hub. Troubleshoot and resolve technical issues related to ServiceNow applications and integrations. Provide technical guidance and mentorship to junior developers and team members. Stay up-to-date with the latest ServiceNow features, updates, and best practices. Requirements: Bachelor's degree in Computer Science, Information Technology, or a related field. Proven experience as a ServiceNow Developer in designing, developing, and implementing ServiceNow solutions. In-depth knowledge and hands-on experience with ServiceNow App Engine, ServiceNow Automation Engine - Integration Hub, ServiceNow CSM, ServiceNow Custom Applications, and ServiceNow ITSM - Incident Management. Strong understanding of IT service management processes and best practices. Experience with JavaScript, HTML, CSS, and other web technologies. Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams. ServiceNow certifications (eg, Certified Implementation Specialist, Certified Application Developer) are a plus. About FDM Our people are our passion and that's why we make your training and career growth our priority. We are a global professional services provider focusing on IT and one of the UK's leading graduate employers, recruiting the brightest talent to become the innovators of tomorrow. With centres across Europe, North America and Asia-Pacific, and nearly 5000 consultants currently placed on client site around the world, FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning FTSE 250 employer. Diversity and Inclusion FDM Group is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.
Junior Desktop Analyst Onsite in Telford Permanent £15,000 PAYE We are actively looking to secure a Junior Desktop Analyst to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively. Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. Job Purpose/The Role: Role Description: The role will be a junior technical Support Engineer within the Account Production Services (APS) team, working on the Capgemini HMRC Account. Developing technical skills and working as part of a team in Telford to fault find and resolve technical issues that end users maybe experiencing. Supporting Windows 10, Windows 11, MacOS and O365 whilst developing knowledge to support non-standard applications. Full training will be provided and once completed and you have developed within the role, you may be asked to travel to another Capgemini site to assist with supporting activities. Expenses will be provided. Day-to-day Tasks: Provide Desktop Support within Capgemini. * Fault identification and resolution of incidents/requests within contracted SLA targets * Mobile solution support (Mobile Phones and Laptops) * Software and hardware installation * PC Configuration * Building Laptops & MacBooks * Assisting with Stores tasks when required * Creating and maintaining support documentation * When trained you will be expected to work on the Tech Table or Virtual Tech Table assisting end users with technical issues Technologies you will learn: * Windows 10, Windows 11 and MacOS * Microsoft Office 2016 O365 * Hardware - Desktops, Laptops, Tablets, Mobile Phones and Printers * Cisco AnyConnect VPN, SCCM, Active Directory, * Various software products, applications, and services * WiFi Access Points and basic networking principles * Meeting room technology Technical Skills Required: Mandatory Skills: * Knowledge of Windows 10 and or Windows 11 * Knowledge of Microsoft Office products (Outlook, Excel, Word, Powerpoint, MS Teams and OneDrive * Knowledge of Apple devices (MacBooks, iPads and MacOS) * Hardware Familiarity (Desktop, Laptop, Printers) Beneficial (but not necessary) skills to have: * Knowledge of ServiceNow Management tools * Knowledge of Mobility Solutions * Knowledge of the Microsoft Power Platform * Previous experience in PC Hardware/Software support * Active Directory * Understanding of basic networking principles * MCSE Certification Your Skills: * Excellent Communication skills (verbal and written) * Customer service * Time Management * Organisation * Willingness and desire to learn and develop * Trustworthy * Interest in computers Desirable Skills: * Able to perform under pressure and meet tight deadlines * Analytical and methodical approach to problem solving * Must be self-driven and have the ability to use initiative and tenacity to resolve issues * Able to work with minimum supervision * Team player who can work with other Capgemini teams to provide a service to the client with an agreed SLA Benefits Include: Contributory pension scheme Employee Assistance Program Medical and Dental cover 22 days holiday + bank holidays Maternity Pay/Shared Parental leave and paternity leave Sick pay Suitable Candidates should submit CVs in the first instance. Project Description: Provide technical support to our customers and projects in relation to APS Services on the Capgemini HMRC Account. This role is an excellent opportunity to get started with a career withing Capgemini. There is fantastic opportunity for grown within the business. No prior experience is required, just a willingness to learn and developer and interest in computers.
16/04/2024
Full time
Junior Desktop Analyst Onsite in Telford Permanent £15,000 PAYE We are actively looking to secure a Junior Desktop Analyst to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively. Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. Job Purpose/The Role: Role Description: The role will be a junior technical Support Engineer within the Account Production Services (APS) team, working on the Capgemini HMRC Account. Developing technical skills and working as part of a team in Telford to fault find and resolve technical issues that end users maybe experiencing. Supporting Windows 10, Windows 11, MacOS and O365 whilst developing knowledge to support non-standard applications. Full training will be provided and once completed and you have developed within the role, you may be asked to travel to another Capgemini site to assist with supporting activities. Expenses will be provided. Day-to-day Tasks: Provide Desktop Support within Capgemini. * Fault identification and resolution of incidents/requests within contracted SLA targets * Mobile solution support (Mobile Phones and Laptops) * Software and hardware installation * PC Configuration * Building Laptops & MacBooks * Assisting with Stores tasks when required * Creating and maintaining support documentation * When trained you will be expected to work on the Tech Table or Virtual Tech Table assisting end users with technical issues Technologies you will learn: * Windows 10, Windows 11 and MacOS * Microsoft Office 2016 O365 * Hardware - Desktops, Laptops, Tablets, Mobile Phones and Printers * Cisco AnyConnect VPN, SCCM, Active Directory, * Various software products, applications, and services * WiFi Access Points and basic networking principles * Meeting room technology Technical Skills Required: Mandatory Skills: * Knowledge of Windows 10 and or Windows 11 * Knowledge of Microsoft Office products (Outlook, Excel, Word, Powerpoint, MS Teams and OneDrive * Knowledge of Apple devices (MacBooks, iPads and MacOS) * Hardware Familiarity (Desktop, Laptop, Printers) Beneficial (but not necessary) skills to have: * Knowledge of ServiceNow Management tools * Knowledge of Mobility Solutions * Knowledge of the Microsoft Power Platform * Previous experience in PC Hardware/Software support * Active Directory * Understanding of basic networking principles * MCSE Certification Your Skills: * Excellent Communication skills (verbal and written) * Customer service * Time Management * Organisation * Willingness and desire to learn and develop * Trustworthy * Interest in computers Desirable Skills: * Able to perform under pressure and meet tight deadlines * Analytical and methodical approach to problem solving * Must be self-driven and have the ability to use initiative and tenacity to resolve issues * Able to work with minimum supervision * Team player who can work with other Capgemini teams to provide a service to the client with an agreed SLA Benefits Include: Contributory pension scheme Employee Assistance Program Medical and Dental cover 22 days holiday + bank holidays Maternity Pay/Shared Parental leave and paternity leave Sick pay Suitable Candidates should submit CVs in the first instance. Project Description: Provide technical support to our customers and projects in relation to APS Services on the Capgemini HMRC Account. This role is an excellent opportunity to get started with a career withing Capgemini. There is fantastic opportunity for grown within the business. No prior experience is required, just a willingness to learn and developer and interest in computers.
Global Enterprise Partners is currently looking for an IT Operations Specialist for an assignment with a large retail organization. Our client operates in an extremely dynamic context with several major changes: ongoing multi-cloud transformation, omnichannel strategy. Requirements IT Operations Specialist Role: Handle tickets in the ServiceNow tool while adhering to SLAs Enhance operational and monitoring procedures Define, evolve, and/or implement technical or functional monitoring services for the Retail scope, especially to accelerate the automation of incident detection and resolution. Responsible for hosting and operating Retail solutions. Drive technical projects (eg, infrastructure migration, data center relocation, DRP testing). Responsible for production releases installation Contribute through expertise to the smooth operation of production applications to ensure a defined level of service quality and security for users in line with business constraints. Details IT Operations Specialist Role: Start date: ASAP Duration: Initially 12 months (with extensions) Hours per week: 40 hours Location: Mexico Hybrid Type of contract: Freelancer Rate: Please share your expectations Interested? If this role as IT Operations Specialist is of your interest, please apply directly via the link and/or get in touch with Eva Donaque via phone or email
11/04/2024
Project-based
Global Enterprise Partners is currently looking for an IT Operations Specialist for an assignment with a large retail organization. Our client operates in an extremely dynamic context with several major changes: ongoing multi-cloud transformation, omnichannel strategy. Requirements IT Operations Specialist Role: Handle tickets in the ServiceNow tool while adhering to SLAs Enhance operational and monitoring procedures Define, evolve, and/or implement technical or functional monitoring services for the Retail scope, especially to accelerate the automation of incident detection and resolution. Responsible for hosting and operating Retail solutions. Drive technical projects (eg, infrastructure migration, data center relocation, DRP testing). Responsible for production releases installation Contribute through expertise to the smooth operation of production applications to ensure a defined level of service quality and security for users in line with business constraints. Details IT Operations Specialist Role: Start date: ASAP Duration: Initially 12 months (with extensions) Hours per week: 40 hours Location: Mexico Hybrid Type of contract: Freelancer Rate: Please share your expectations Interested? If this role as IT Operations Specialist is of your interest, please apply directly via the link and/or get in touch with Eva Donaque via phone or email