ARM (Advanced Resource Managers)
Romsey, Hampshire
A leading Tech & Engineering client of ours is currently in the market for a Senior Systems Engineer to join the team on a permanent basis. You'll join an expanding Corporate Services IT department that supports mission critical work completed by over 1000 end users across hundreds of Servers. As a Senior Systems Engineer, you'll be understanding, maintaining and developing specific aspects of an enterprise IT environment; encompassing tasks across technical design, implementation and support. You will be a fundamental part of the full rebuild of the clients infrastructure. Key Experience * Systems engineering experience at technical lead level with vendor technologies such as Microsoft, Amazon (AWS), VMWare, RedHat of similar. * Able to design, support and maintain internal IT environments, platforms and services at SME level or above. * Awareness of Defence or National Security IT standards, a background within these domains would be preferential; including within environments that operate at multiple classification levels. * Some exposure to Solution or Enterprise Architecture methods, you do not need to be a practitioner. Key Technologies Below are some of the key enterprise IT technologies deployed by the client, you do not need to be a specialist that covers all of these; training and support will be provided in time where required; * Corporate Microsoft Estate: 1000+ desktops and hundreds of Servers deployed across Romsey, Gloucester, Woking & Manchester. This include 'On-Prem' Microsoft full stack alongside 0365, Azure and AWS offerings. * Cloud platforms: Primarily AWS and Azure covering organisation design (layout), tenancy/account management, security, identity management, service provisioning and reporting functions. * Identity and Directory services: Design, management and maintenance of Microsoft Active Directory, OpenLDAP, KeyCloak and Microsoft's enterprise Single Sign-On technologies. * Mobile device management: Covering 300+ deployed mobile devices, applying best practice and industry standards. * Cyber security and information assurance: Managing and maintaining intrusion detection apparatus, supporting queries/investigations and hardened configuration of IT equipment. * DevSecOps and Site Reliability Engineering: Supporting enterprise software teams and their Ci/CD requirements using tools such as GitLab, Jenkins or SonarQube etc. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
28/03/2024
Full time
A leading Tech & Engineering client of ours is currently in the market for a Senior Systems Engineer to join the team on a permanent basis. You'll join an expanding Corporate Services IT department that supports mission critical work completed by over 1000 end users across hundreds of Servers. As a Senior Systems Engineer, you'll be understanding, maintaining and developing specific aspects of an enterprise IT environment; encompassing tasks across technical design, implementation and support. You will be a fundamental part of the full rebuild of the clients infrastructure. Key Experience * Systems engineering experience at technical lead level with vendor technologies such as Microsoft, Amazon (AWS), VMWare, RedHat of similar. * Able to design, support and maintain internal IT environments, platforms and services at SME level or above. * Awareness of Defence or National Security IT standards, a background within these domains would be preferential; including within environments that operate at multiple classification levels. * Some exposure to Solution or Enterprise Architecture methods, you do not need to be a practitioner. Key Technologies Below are some of the key enterprise IT technologies deployed by the client, you do not need to be a specialist that covers all of these; training and support will be provided in time where required; * Corporate Microsoft Estate: 1000+ desktops and hundreds of Servers deployed across Romsey, Gloucester, Woking & Manchester. This include 'On-Prem' Microsoft full stack alongside 0365, Azure and AWS offerings. * Cloud platforms: Primarily AWS and Azure covering organisation design (layout), tenancy/account management, security, identity management, service provisioning and reporting functions. * Identity and Directory services: Design, management and maintenance of Microsoft Active Directory, OpenLDAP, KeyCloak and Microsoft's enterprise Single Sign-On technologies. * Mobile device management: Covering 300+ deployed mobile devices, applying best practice and industry standards. * Cyber security and information assurance: Managing and maintaining intrusion detection apparatus, supporting queries/investigations and hardened configuration of IT equipment. * DevSecOps and Site Reliability Engineering: Supporting enterprise software teams and their Ci/CD requirements using tools such as GitLab, Jenkins or SonarQube etc. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Tech Bar Support Engineer - London based Insurance company - 35k + Bonus London based Insurance company are recruiting for IT Support Engineers to join it's fast paced Tech Bar which is situated in the London HQ supporting thousands of employees. The person must have excellent communication and interpersonal skills and enjoy working in a fast paced professional environment. Key Responsibilities 1st - 2nd line IT Support for all London employees (2500+) Ensuring the Tech Bar is adequately covered during core business hours (8am - 6pm) VIP user support to senior management (200+) Managing tickets via service management tool ServiceNow ITSM Advanced troubleshooting and root cause analysis Liaising with and delegating tasks to relevant teams for escalation Supporting Desktop Team Lead and escalating support issues to Head of Group IT where necessary. Basic network troubleshooting Mobile device support Apple & Android essential Active Directory Users and Computer administration Windows 10+ support MAC OS X support (advantageous but not essential) Participate in ad-hoc support requests, Desk moves, Desk side support. Supporting the business outside of core business hours as/when necessary inc weekends. Technical Skills IT industry experience Microsoft Windows 10+ Active Directory Microsoft Exchange Office 365/2016+ Mimecast Microsoft Teams Zoom SCCM ITIL Best Practice Remote Support Tools Incident, Problem and Change Management Knowledge of administrative and clerical procedures Professional Qualifications Relevant professional IT qualifications ITIL Foundation V3/V4 Tech Bar Support Engineer - London based Insurance company - 35k + Bonus.
28/03/2024
Full time
Tech Bar Support Engineer - London based Insurance company - 35k + Bonus London based Insurance company are recruiting for IT Support Engineers to join it's fast paced Tech Bar which is situated in the London HQ supporting thousands of employees. The person must have excellent communication and interpersonal skills and enjoy working in a fast paced professional environment. Key Responsibilities 1st - 2nd line IT Support for all London employees (2500+) Ensuring the Tech Bar is adequately covered during core business hours (8am - 6pm) VIP user support to senior management (200+) Managing tickets via service management tool ServiceNow ITSM Advanced troubleshooting and root cause analysis Liaising with and delegating tasks to relevant teams for escalation Supporting Desktop Team Lead and escalating support issues to Head of Group IT where necessary. Basic network troubleshooting Mobile device support Apple & Android essential Active Directory Users and Computer administration Windows 10+ support MAC OS X support (advantageous but not essential) Participate in ad-hoc support requests, Desk moves, Desk side support. Supporting the business outside of core business hours as/when necessary inc weekends. Technical Skills IT industry experience Microsoft Windows 10+ Active Directory Microsoft Exchange Office 365/2016+ Mimecast Microsoft Teams Zoom SCCM ITIL Best Practice Remote Support Tools Incident, Problem and Change Management Knowledge of administrative and clerical procedures Professional Qualifications Relevant professional IT qualifications ITIL Foundation V3/V4 Tech Bar Support Engineer - London based Insurance company - 35k + Bonus.
Infrastructure Manager City of London (Hybrid) £80,000 - £90,000 per annum On behalf of an industry Leading organisation, we have a fantastic opportunity for an Infrastructure Manager to Lead their team of Senior Engineers across the EMEA region. The person in this role will collaborate closely with Team Leads/Managers in other regions and be a part of the Global Platforms Leadership team. You will manage the EMEA Systems Delivery team and additionally function as a key point of contact for the IT Operations team. The Infrastructure Manager role holds day to day responsibility for the EMEA team of Senior engineers who provide and manage the following technical services for the business: Active Directory, VMWare ESXi, Horizon & Vcentre, Windows Server, Windows client engineering, Intune, HPe server and storage hardware, Exchange Server, Windows clustering, M365 cloud services, Backup services, Service automation and Monitoring and alerting Responsibilities: Leading the systems engineering team, covering performance management, goal setting and upskilling. Working together with Global Leads to ensure work is prioritized and handed over correctly between regions as part of a Follow-The-Sun support model. Providing an escalation point for engineering and operations teams. Managing the work demands & backlog of the team for effective resource Management. Working with the business to understand their needs and upcoming projects. Playing an active role in the global platforms' leadership team, setting the standards for how we deliver services to the business. Proactively finding design issues with our current services which can be addressed before they become user impacting. Challenging and supporting the engineering team with design and implementation, you are their technical mentor. Work closely with our information security team to ensure new services do not create additional risk and address any identified risks. Skills/Experience required: Previous experience managing & leading a team of Experienced Senior Engineers The technical ability to contribute & challenge solutions and deliver the best outcome Experience using Data to drive priorities, manage workloads/backlogs and identify hotspots/issues/risks for pro-active remediation. Customer oriented, with a passion for delivering excellent service and for continuous improvement of services. Excellent communication skills, able to communicate well over the telephone, chat, or face to face. Collaborating with suppliers to specify the right solutions for our requirements and manage the delivery of those. Flexible and willing to work outside of the core hours if necessary - the global platforms team is responsible for a large portfolio of business-critical services & provides an escalation point 24x7. Able to adapt to and manage changing situations, one day may be designing integration for a new application into our existing estate, the next may be supporting a new acquisition. Technical knowledge required: Experience with collaboration tools such as Jira/ServiceNow VMWare ESXi & VCentre PowerShell Scripting and automation Storage technologies Backup tools (ideally Commvault, but training can be provided) Azure AD (including, but not limited to conditional access, SSO, application registration, provisioning), M365 & Intune.
28/03/2024
Full time
Infrastructure Manager City of London (Hybrid) £80,000 - £90,000 per annum On behalf of an industry Leading organisation, we have a fantastic opportunity for an Infrastructure Manager to Lead their team of Senior Engineers across the EMEA region. The person in this role will collaborate closely with Team Leads/Managers in other regions and be a part of the Global Platforms Leadership team. You will manage the EMEA Systems Delivery team and additionally function as a key point of contact for the IT Operations team. The Infrastructure Manager role holds day to day responsibility for the EMEA team of Senior engineers who provide and manage the following technical services for the business: Active Directory, VMWare ESXi, Horizon & Vcentre, Windows Server, Windows client engineering, Intune, HPe server and storage hardware, Exchange Server, Windows clustering, M365 cloud services, Backup services, Service automation and Monitoring and alerting Responsibilities: Leading the systems engineering team, covering performance management, goal setting and upskilling. Working together with Global Leads to ensure work is prioritized and handed over correctly between regions as part of a Follow-The-Sun support model. Providing an escalation point for engineering and operations teams. Managing the work demands & backlog of the team for effective resource Management. Working with the business to understand their needs and upcoming projects. Playing an active role in the global platforms' leadership team, setting the standards for how we deliver services to the business. Proactively finding design issues with our current services which can be addressed before they become user impacting. Challenging and supporting the engineering team with design and implementation, you are their technical mentor. Work closely with our information security team to ensure new services do not create additional risk and address any identified risks. Skills/Experience required: Previous experience managing & leading a team of Experienced Senior Engineers The technical ability to contribute & challenge solutions and deliver the best outcome Experience using Data to drive priorities, manage workloads/backlogs and identify hotspots/issues/risks for pro-active remediation. Customer oriented, with a passion for delivering excellent service and for continuous improvement of services. Excellent communication skills, able to communicate well over the telephone, chat, or face to face. Collaborating with suppliers to specify the right solutions for our requirements and manage the delivery of those. Flexible and willing to work outside of the core hours if necessary - the global platforms team is responsible for a large portfolio of business-critical services & provides an escalation point 24x7. Able to adapt to and manage changing situations, one day may be designing integration for a new application into our existing estate, the next may be supporting a new acquisition. Technical knowledge required: Experience with collaboration tools such as Jira/ServiceNow VMWare ESXi & VCentre PowerShell Scripting and automation Storage technologies Backup tools (ideally Commvault, but training can be provided) Azure AD (including, but not limited to conditional access, SSO, application registration, provisioning), M365 & Intune.
Lead Full Stack Developer - Java, Spring Boot, ION Trading Platform, Microservices, Rest API, Databases, Maven, Agile, HTML, Angular, CSS I am seeking a Lead Full Stack Developer to join my client who is a leading investment bank based in central London. The ideal candidate will have a strong Java or Kotlin development background with extensive knowledge of microservice architecture. If you have worked with ION trading platforms this will be hugely advantageous. As this is a director-level role, you will need to demonstrate knowledge of leading and managing distributed teams. Responsibilities: Design, create, and maintain scalable, high-performance Back End systems using either Java or Kotlin. Take the lead in developing microservices and ensuring their smooth integration. Collaborate with interdisciplinary teams to outline, design, and implement new features. Provide mentorship and guidance to junior developers to support their professional development. Improve application performance and troubleshoot complex issues as they arise. Play an active role in refining development processes and upholding best practices. Manage and oversee distributed development teams, fostering effective communication and collaboration. Communicate technical concepts and project updates clearly to stakeholders and non-technical team members. Key Skill: Java/Kotlin Development Managerial/Leadership qualities Designing and implementing microservice architecture Data Structures Algorithms Rest API Spring Boot Databases ION trading platform This is a Full time position paying up to £150k plus a very attractive benefits and bonus package. You will be required to go into the office up to 4 times per week. If you feel that your skill set and experience are a good fit for this role please apply so that we can have a confidential discussion. Lead Full Stack Developer - Java, Spring Boot, ION Trading Platform, Microservices, Rest API, Databases, Maven, Agile, HTML, Angular, CSS
28/03/2024
Full time
Lead Full Stack Developer - Java, Spring Boot, ION Trading Platform, Microservices, Rest API, Databases, Maven, Agile, HTML, Angular, CSS I am seeking a Lead Full Stack Developer to join my client who is a leading investment bank based in central London. The ideal candidate will have a strong Java or Kotlin development background with extensive knowledge of microservice architecture. If you have worked with ION trading platforms this will be hugely advantageous. As this is a director-level role, you will need to demonstrate knowledge of leading and managing distributed teams. Responsibilities: Design, create, and maintain scalable, high-performance Back End systems using either Java or Kotlin. Take the lead in developing microservices and ensuring their smooth integration. Collaborate with interdisciplinary teams to outline, design, and implement new features. Provide mentorship and guidance to junior developers to support their professional development. Improve application performance and troubleshoot complex issues as they arise. Play an active role in refining development processes and upholding best practices. Manage and oversee distributed development teams, fostering effective communication and collaboration. Communicate technical concepts and project updates clearly to stakeholders and non-technical team members. Key Skill: Java/Kotlin Development Managerial/Leadership qualities Designing and implementing microservice architecture Data Structures Algorithms Rest API Spring Boot Databases ION trading platform This is a Full time position paying up to £150k plus a very attractive benefits and bonus package. You will be required to go into the office up to 4 times per week. If you feel that your skill set and experience are a good fit for this role please apply so that we can have a confidential discussion. Lead Full Stack Developer - Java, Spring Boot, ION Trading Platform, Microservices, Rest API, Databases, Maven, Agile, HTML, Angular, CSS
Senior Development Manager Job title: Senior Development Manager Report to: Managing Director Salary: Dependent on experience Department: Development Location: Hybrid but southwest based, ideally in Bristol or Bath area. Responsible for: To be discussed as potentially overseeing others within development project team from time to time Purpose and objectives of the role This role is critical in supporting our clients in the delivery of community scale (1MW-20MW) ground mount solar and wind turbine projects. The candidate will have experience in the development of similar scale renewable energy projects, including specific experience in wind development. Our clients are based across the Southwest of England and Wales and frequent travel will be essential. We work with a mix of Commercial and Community organisations to support the UKs transition to Net Zero and this role will include community energy development projects. Main duties and responsibilities Coordinating all aspects of the project development, drawing in relevant external support and experts when necessary. Supporting the existing team to bring on new sites into the project pipeline Supporting training and managing others within the team where relevant Updating financial models for potential sites and liaising with our community energy clients. Meeting with landowners and other representatives to facilitate the negotiation and progression of terms. Managing the Planning Application process Procurement and coordination of necessary contractors Support the project management process during delivery where necessary Minimum requirements • UK drivers' licence • Permission to work in the UK. • Experience developing 1MW+ wind projects successfully • Minimum 5 years renewable energy development experience • Experience working with and engaging community stakeholders • Solid understanding of the planning process • Solid presentation, written and numeracy skills and comfortable using software packages and excel Desirable requirements • Experience in community energy project development • Examples of successful wind projects • Renewable energy, electrical or engineering related qualification and training • Experience in ecology or biodiversity projects • Experience training and managing people • Experience designing wind projects and user of specific industry wind and solar software If you would like to apply for the role, please contact John and apply with a CV at -
28/03/2024
Full time
Senior Development Manager Job title: Senior Development Manager Report to: Managing Director Salary: Dependent on experience Department: Development Location: Hybrid but southwest based, ideally in Bristol or Bath area. Responsible for: To be discussed as potentially overseeing others within development project team from time to time Purpose and objectives of the role This role is critical in supporting our clients in the delivery of community scale (1MW-20MW) ground mount solar and wind turbine projects. The candidate will have experience in the development of similar scale renewable energy projects, including specific experience in wind development. Our clients are based across the Southwest of England and Wales and frequent travel will be essential. We work with a mix of Commercial and Community organisations to support the UKs transition to Net Zero and this role will include community energy development projects. Main duties and responsibilities Coordinating all aspects of the project development, drawing in relevant external support and experts when necessary. Supporting the existing team to bring on new sites into the project pipeline Supporting training and managing others within the team where relevant Updating financial models for potential sites and liaising with our community energy clients. Meeting with landowners and other representatives to facilitate the negotiation and progression of terms. Managing the Planning Application process Procurement and coordination of necessary contractors Support the project management process during delivery where necessary Minimum requirements • UK drivers' licence • Permission to work in the UK. • Experience developing 1MW+ wind projects successfully • Minimum 5 years renewable energy development experience • Experience working with and engaging community stakeholders • Solid understanding of the planning process • Solid presentation, written and numeracy skills and comfortable using software packages and excel Desirable requirements • Experience in community energy project development • Examples of successful wind projects • Renewable energy, electrical or engineering related qualification and training • Experience in ecology or biodiversity projects • Experience training and managing people • Experience designing wind projects and user of specific industry wind and solar software If you would like to apply for the role, please contact John and apply with a CV at -
NO SPONSORSHIP M365 SERVIVES PLATFORM MANAGER CHICAGO ONLY Seeking an experienced M365 Services Platform Manager for SharePoint Online, MS Teams, Planner and Streams. This candidate must have strong experience in managing the MS Teams Platform. This position is responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. The right candidate is expected to provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Qualifications & Requirements Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills Someone who has learned to lead, and desires to do so, even when there may be no formal lines of reporting; effectively communicates and influence others outside the direct chain of reporting Certificates, Licensures, Registrations M365 certification, such as MS Teams Specialist, SPO Admin and or Development
27/03/2024
Full time
NO SPONSORSHIP M365 SERVIVES PLATFORM MANAGER CHICAGO ONLY Seeking an experienced M365 Services Platform Manager for SharePoint Online, MS Teams, Planner and Streams. This candidate must have strong experience in managing the MS Teams Platform. This position is responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. The right candidate is expected to provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Qualifications & Requirements Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills Someone who has learned to lead, and desires to do so, even when there may be no formal lines of reporting; effectively communicates and influence others outside the direct chain of reporting Certificates, Licensures, Registrations M365 certification, such as MS Teams Specialist, SPO Admin and or Development
1st Line Service Desk Analyst - Permanent (Full-Time, Monday to Friday) position, based in Burton-Upon-Trent (Onsite) - £24k annual salary Job Summary: As a 1st Line Service Desk Analyst, you'll be the initial point of contact for internal customers regarding IT issues and queries. Your role involves logging and resolving requests and incidents efficiently while maintaining compliance with service level agreements (SLAs). You'll provide professional customer support, both remotely and in person, and assist with software and hardware issues, including troubleshooting and asset management. Key Responsibilities: First point of contact for internal IT inquiries and issues. Logging and resolving requests and incidents within SLA timeframes. Providing professional customer support remotely and in person. Administering and supporting IT solutions like Active Directory, Office 365, D365, and more. Managing user accounts, permissions, and software licenses. Installing and supporting software. Troubleshooting hardware and software issues on various devices. Asset management for IT equipment. Identifying and reporting problems to Service Managers. Organizing and prioritizing workload efficiently. Contributing to improving first-time issue resolution. Keeping updated on new technologies. Qualifications and Skills: ITIL certification or familiarity Previous IT Service Desk or customer support experience is a plus. Strong analytical and communication skills. Familiarity with Microsoft technologies and operating systems. Experience with end-user device support (desktops, laptops, printers, mobile devices). This concise job description covers the main responsibilities, qualifications, and skills required for the 1st Line Service Desk Analyst position. You can further customize it as needed for your specific job posting.
27/03/2024
Full time
1st Line Service Desk Analyst - Permanent (Full-Time, Monday to Friday) position, based in Burton-Upon-Trent (Onsite) - £24k annual salary Job Summary: As a 1st Line Service Desk Analyst, you'll be the initial point of contact for internal customers regarding IT issues and queries. Your role involves logging and resolving requests and incidents efficiently while maintaining compliance with service level agreements (SLAs). You'll provide professional customer support, both remotely and in person, and assist with software and hardware issues, including troubleshooting and asset management. Key Responsibilities: First point of contact for internal IT inquiries and issues. Logging and resolving requests and incidents within SLA timeframes. Providing professional customer support remotely and in person. Administering and supporting IT solutions like Active Directory, Office 365, D365, and more. Managing user accounts, permissions, and software licenses. Installing and supporting software. Troubleshooting hardware and software issues on various devices. Asset management for IT equipment. Identifying and reporting problems to Service Managers. Organizing and prioritizing workload efficiently. Contributing to improving first-time issue resolution. Keeping updated on new technologies. Qualifications and Skills: ITIL certification or familiarity Previous IT Service Desk or customer support experience is a plus. Strong analytical and communication skills. Familiarity with Microsoft technologies and operating systems. Experience with end-user device support (desktops, laptops, printers, mobile devices). This concise job description covers the main responsibilities, qualifications, and skills required for the 1st Line Service Desk Analyst position. You can further customize it as needed for your specific job posting.
West Virginia Network for Educational Telecomputing (WVNET)
Morgantown, West Virginia
WVNET is seeking to hire a new Telecommunications Network Specialist III to analyze, design, configure, install, deploy and troubleshoot LAN, WAN, Campus networks (mainly Cisco Routers, Switches, Firewalls), associated wireless infrastructure (Extreme, Meraki), VOIP solutions (CUCM, SIP trunks, UCaaS), System Monitoring (SolarWinds NPM) and remote access (VPN ASA, AAA, TACACS, RADIUS), cloud (OCI, Azure, AWS) and associated ongoing maintenance and updating of related hardware and software. This role will address critical organizational needs by: Resolving Technical Debt: Modernizing equipment, eliminating Legacy protocols, and optimizing configurations for improved network performance, reliability, and security. Managing Workload and Complexity: Strategizing to efficiently handle increased operations, new technologies, and remote work demands. Enhancing Security: Implementing next-gen Firewalls, intrusion detection systems, and security protocols to help safeguard our network against cyberattacks, data breaches, and other security risks. Specialized Network Skills: Utilize their specialized skills and expertise, particularly with the ever-evolving Cisco platforms and other network vendor languages, cloud/hybrid computing, Network Function Virtualization among others to optimize network performance. The ideal candidate will be self-motivated, able to multitask and enjoy problem solving. Candidate will be given lead on tasks and assignments to include working daily with local and remote technical and non-technical staff (Network Engineers, DBA's, System Admins, Computer Center Directors, Supreme Court Judges and Clerks, Tax Assessors, Vendors, etc.) to analyze and correct network-related issues. Work Location: Morgantown, WV, 26505 (on-site work required) Classification: Salary, Non-Classified, Full-Time Benefits, FLSA Exempt SALARY/BENEFITS Starting annual salary range is $70,000 - $80,000 plus excellent State of WV Employee benefits : health insurance, dental, vision, hearing, Health Savings Accounts/Flexible Spending Accounts, retirement investing, and life insurance plans, short-term/long-term disability insurance, as well as, generous amounts of vacation, sick, state & federal holidays, and professional development opportunities. MINIMUM EDUCATION Bachelor's Degree in Telecommunications, Electronics, Computer Science, or related field; or, equivalent professional experience in lieu of degree. MINIMUM EXPERIENCE.Details of relevant experience must be shown in your resume* Required - 6 to 8 years of progressively increasing experience and training in fields closely related to data communication or networking. Required - Cisco Certified Network Professional (CCNP) or Cisco Certified Network Associate (CCNA) with at least 5 years of relevant experience is preferred. Required - 6 to 8 years of hands-on experience is necessary to understand the complex interaction of communication protocols, computer-based networking equipment and associated wiring and electronics required to support the high-speed data transmission demanded by modern communications networks. Demonstrated hands-on proficiency with the Cisco CLI is a must. JOB DUTIES/RESPONSIBILITIES Maintaining and upgrading as needed multiple Operating Systems (Windows, Macintosh, Linux, Windows Server running on desktops, laptops, VMs) and their network-related software (Wireshark, Snort, TMS, ASDM, NMAP, etc.) as well as work to setup, troubleshooting and teardown wired and wireless networks at hotels and similar venues for statewide education & technology-related conferences, and occasional travel to all 55 WV counties (as well as Pittsburgh, PA and Columbus, OH) as needed to install, replace and maintain networking equipment. The Telecommunications Network Specialist III position will also provide training and guidance to TNS I's and TNS II's staff. All telecommunication positions are on call to respond to network emergencies 24/7/365. KNOWLEDGE/SKILLS/ABILITIES Problems encountered require considerable analytical and research skills coupled with an extensive knowledge base of the technology equipment used across the state unified network. Various systems are in use by WVNET and customers, which compounds the problems in providing network services. The design and implementation of new and/or integrated systems requires an in-depth knowledge of both the users' needs and the technologies available to achieve the desired results. Effective, clear and concise communication is the key to understanding the customer's requirements and creating a path forward. The ability to collaborate with teams of people over weeks and months on multiple and technical projects at once. Projects which have many moving parts' and which require accurate and detailed planning and research to avoid system and network outages of mission critical systems. Thorough knowledge of : Internet TCP/IP protocols, both IPv4 and IPv6; LAN and WAN configuration and interconnections; configuring port-channels, BVIs, SVI's and associated configuration; Routers, Switches, Firewalls, wireless access points, VPN and VOIP technologies; building telecommunications wiring, termination and cabling systems. Demonstrated abilities/skills to: think logically in problem troubleshooting while under stress; communication (both verbal/written) to technical and non-technical audiences; meet deadlines; work accurately and follow lengthy, specific directions; use creativity and imagination in technical problem solving; understand complex technical manuals and concepts; script/code in a programming language relevant to networking, whether for doing configuration management, automation, orchestration, monitoring, or management in general. PHYSICAL DEMANDS Frequently, perform two-person dead-lift large communications chassis weighing up to 200 lbs. For example, a Cisco 6509-E weighs between 60lbs empty up to 190lbs loaded, and has exactly 2 handles. Occasional travel to remote location for technical assistance. Often, especially when working at a remote location, there are only 2 people on the team. Therefore, telecommunication specialists must be able to lift and hold smaller Switches/Routers/Servers while the other person screws the brackets to the rack. It's basically a standing shoulder press of between 10 to 25 pounds. Frequently, physically crawl on the floor in order to run cabling beneath sub-floor, as well as climb ladders to work overhead, often above ceiling tiles. EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER/VETERANS/DISABLED The West Virginia Network for Educational Telecomputing (WVNET) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or protected veteran status and will not be discriminated against on the basis of disability. WVNET provides a collegial, respectful and inclusive environment that values the diversity, creativity and contributions of its staff.
27/03/2024
Full time
WVNET is seeking to hire a new Telecommunications Network Specialist III to analyze, design, configure, install, deploy and troubleshoot LAN, WAN, Campus networks (mainly Cisco Routers, Switches, Firewalls), associated wireless infrastructure (Extreme, Meraki), VOIP solutions (CUCM, SIP trunks, UCaaS), System Monitoring (SolarWinds NPM) and remote access (VPN ASA, AAA, TACACS, RADIUS), cloud (OCI, Azure, AWS) and associated ongoing maintenance and updating of related hardware and software. This role will address critical organizational needs by: Resolving Technical Debt: Modernizing equipment, eliminating Legacy protocols, and optimizing configurations for improved network performance, reliability, and security. Managing Workload and Complexity: Strategizing to efficiently handle increased operations, new technologies, and remote work demands. Enhancing Security: Implementing next-gen Firewalls, intrusion detection systems, and security protocols to help safeguard our network against cyberattacks, data breaches, and other security risks. Specialized Network Skills: Utilize their specialized skills and expertise, particularly with the ever-evolving Cisco platforms and other network vendor languages, cloud/hybrid computing, Network Function Virtualization among others to optimize network performance. The ideal candidate will be self-motivated, able to multitask and enjoy problem solving. Candidate will be given lead on tasks and assignments to include working daily with local and remote technical and non-technical staff (Network Engineers, DBA's, System Admins, Computer Center Directors, Supreme Court Judges and Clerks, Tax Assessors, Vendors, etc.) to analyze and correct network-related issues. Work Location: Morgantown, WV, 26505 (on-site work required) Classification: Salary, Non-Classified, Full-Time Benefits, FLSA Exempt SALARY/BENEFITS Starting annual salary range is $70,000 - $80,000 plus excellent State of WV Employee benefits : health insurance, dental, vision, hearing, Health Savings Accounts/Flexible Spending Accounts, retirement investing, and life insurance plans, short-term/long-term disability insurance, as well as, generous amounts of vacation, sick, state & federal holidays, and professional development opportunities. MINIMUM EDUCATION Bachelor's Degree in Telecommunications, Electronics, Computer Science, or related field; or, equivalent professional experience in lieu of degree. MINIMUM EXPERIENCE.Details of relevant experience must be shown in your resume* Required - 6 to 8 years of progressively increasing experience and training in fields closely related to data communication or networking. Required - Cisco Certified Network Professional (CCNP) or Cisco Certified Network Associate (CCNA) with at least 5 years of relevant experience is preferred. Required - 6 to 8 years of hands-on experience is necessary to understand the complex interaction of communication protocols, computer-based networking equipment and associated wiring and electronics required to support the high-speed data transmission demanded by modern communications networks. Demonstrated hands-on proficiency with the Cisco CLI is a must. JOB DUTIES/RESPONSIBILITIES Maintaining and upgrading as needed multiple Operating Systems (Windows, Macintosh, Linux, Windows Server running on desktops, laptops, VMs) and their network-related software (Wireshark, Snort, TMS, ASDM, NMAP, etc.) as well as work to setup, troubleshooting and teardown wired and wireless networks at hotels and similar venues for statewide education & technology-related conferences, and occasional travel to all 55 WV counties (as well as Pittsburgh, PA and Columbus, OH) as needed to install, replace and maintain networking equipment. The Telecommunications Network Specialist III position will also provide training and guidance to TNS I's and TNS II's staff. All telecommunication positions are on call to respond to network emergencies 24/7/365. KNOWLEDGE/SKILLS/ABILITIES Problems encountered require considerable analytical and research skills coupled with an extensive knowledge base of the technology equipment used across the state unified network. Various systems are in use by WVNET and customers, which compounds the problems in providing network services. The design and implementation of new and/or integrated systems requires an in-depth knowledge of both the users' needs and the technologies available to achieve the desired results. Effective, clear and concise communication is the key to understanding the customer's requirements and creating a path forward. The ability to collaborate with teams of people over weeks and months on multiple and technical projects at once. Projects which have many moving parts' and which require accurate and detailed planning and research to avoid system and network outages of mission critical systems. Thorough knowledge of : Internet TCP/IP protocols, both IPv4 and IPv6; LAN and WAN configuration and interconnections; configuring port-channels, BVIs, SVI's and associated configuration; Routers, Switches, Firewalls, wireless access points, VPN and VOIP technologies; building telecommunications wiring, termination and cabling systems. Demonstrated abilities/skills to: think logically in problem troubleshooting while under stress; communication (both verbal/written) to technical and non-technical audiences; meet deadlines; work accurately and follow lengthy, specific directions; use creativity and imagination in technical problem solving; understand complex technical manuals and concepts; script/code in a programming language relevant to networking, whether for doing configuration management, automation, orchestration, monitoring, or management in general. PHYSICAL DEMANDS Frequently, perform two-person dead-lift large communications chassis weighing up to 200 lbs. For example, a Cisco 6509-E weighs between 60lbs empty up to 190lbs loaded, and has exactly 2 handles. Occasional travel to remote location for technical assistance. Often, especially when working at a remote location, there are only 2 people on the team. Therefore, telecommunication specialists must be able to lift and hold smaller Switches/Routers/Servers while the other person screws the brackets to the rack. It's basically a standing shoulder press of between 10 to 25 pounds. Frequently, physically crawl on the floor in order to run cabling beneath sub-floor, as well as climb ladders to work overhead, often above ceiling tiles. EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER/VETERANS/DISABLED The West Virginia Network for Educational Telecomputing (WVNET) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or protected veteran status and will not be discriminated against on the basis of disability. WVNET provides a collegial, respectful and inclusive environment that values the diversity, creativity and contributions of its staff.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* Prestigious Enterprise Company is currently seeking a SQL Microsoft Application Support Engineer. Candidate will be responsible for supporting many key enterprise applications used throughout the organization. This includes general application support, system upgrades, project work, and leveraging security best practices in developing and maintaining a pristine environment. RESPONSIBILITIES: Install, patch, upgrade, support, and troubleshoot complex, multi-tier software applications, both commercial and internally developed, spanning multiple Servers and various technologies. Perform root cause analysis to avoid future occurrences, identify permanent resolutions, preventative steps, and lessons learned on recurring issues and major incidents. Assist with release/project activities, monthly patching, and related application maintenance. Experience with automated patching and configuration for security hardening. Build & maintain strong and effective partnerships with IT and business partners. Monitor and support job scheduler activities to assure jobs complete successfully and on time, including troubleshooting failed jobs and expediting escalation when required. Strive for continuous improvement of production scheduling processes. Maintain and protect confidentiality with regards to all aspects of employee and customer information (HIPAA). Build and mature the application support processes, procedures and fixes including the creation and updating of documentation in the knowledgebase. Partner with IT and business partners to identify improvement opportunities, enable automation and enhance team cohesiveness to work smarter, better, more efficiently and effectively. Monitor the ServiceNow ticket queues handling Incidents, Service Requests, Tasks, and some small enhancement work. Meet and exceed service levels for tickets as defined in the Service Level Agreement policy. Provide application performance monitoring with Dynatrace, SolarWinds, and SolarWinds DPA. Develop select infrastructure software upgrade/release roadmaps to deliver software offensively early in the life cycle to take full advantage of the most current features and security capabilities. Qualifications: Previous experience managing system upgrades and projects. Previous experience with Scripting in any of the following: PowerShell, VB Scripting, Windows Batch Files, or Python. Previous experience with relational databases, such MSSQL and Oracle, and with basic database concepts, schemas, query writing, automation scripts, indexes or debugging any aforementioned. Solid SQL query skills helping team mature in: Version standardization and upgrades. Security vulnerability scanning and associated remediations. Performance management and tuning. Build best practices. Break - fix support. Previous experience supporting JAVA applications running in JBoss/WebLogic. Previous experience working in a RedHat Linux environment and with Shell Scripting. Previous experience working with Verity/Teleform scanning software or OpenText Liquid Office. Previous experience working with Tidal or other Job Schedulers. Previous Problem Management experience. Previous Knowledge Management experience. Previous Change/Release Management experience. Excellent written and verbal communication skills. Strong organizational & time management skills with exceptional attention to detail. Proven analytical, technical, & problem-solving skills. Willingness to learn continuously evolving company & industry specific applications, technology, and terminology. Collaborative work ethic combined with a tenacious appetite to drive continuous improvement in application support and Service Management. Ability to lead from the front to pull constitutes together for a common outcome. Subscribes to ITIL Service Management excellence as one of their vocations. Strong working knowledge of Microsoft Office Products and/or VBA. 5+ years of application development and programming experience. Previous experience with Active Directory technologies, such as Group Policy, network shares, file security, user rights, group membership, replication, DNS, Kerberos Previous experience supporting IIS, microservices architecture and rest APIs. Previous experience supporting load-balanced Windows/IIS server farms with complex websites in multiple application pools utilizing .NET technologies .Net experience a plus. Previous experience supporting a claims-processing application, such as Cognizant's Facets. Previous experience working with PowerBI, SSRS or other reporting tools. Previous experience working with or programming ServiceNow. Previous experience in Systems Administration in a Windows Servers/Microsoft 365 environment. Strong working knowledge of network concepts and fundamentals, such as routing and switching, VLANs, DHCP, DNS, and OSI Model.
26/03/2024
Full time
*We are unable to sponsor for this permanent Full time role* Prestigious Enterprise Company is currently seeking a SQL Microsoft Application Support Engineer. Candidate will be responsible for supporting many key enterprise applications used throughout the organization. This includes general application support, system upgrades, project work, and leveraging security best practices in developing and maintaining a pristine environment. RESPONSIBILITIES: Install, patch, upgrade, support, and troubleshoot complex, multi-tier software applications, both commercial and internally developed, spanning multiple Servers and various technologies. Perform root cause analysis to avoid future occurrences, identify permanent resolutions, preventative steps, and lessons learned on recurring issues and major incidents. Assist with release/project activities, monthly patching, and related application maintenance. Experience with automated patching and configuration for security hardening. Build & maintain strong and effective partnerships with IT and business partners. Monitor and support job scheduler activities to assure jobs complete successfully and on time, including troubleshooting failed jobs and expediting escalation when required. Strive for continuous improvement of production scheduling processes. Maintain and protect confidentiality with regards to all aspects of employee and customer information (HIPAA). Build and mature the application support processes, procedures and fixes including the creation and updating of documentation in the knowledgebase. Partner with IT and business partners to identify improvement opportunities, enable automation and enhance team cohesiveness to work smarter, better, more efficiently and effectively. Monitor the ServiceNow ticket queues handling Incidents, Service Requests, Tasks, and some small enhancement work. Meet and exceed service levels for tickets as defined in the Service Level Agreement policy. Provide application performance monitoring with Dynatrace, SolarWinds, and SolarWinds DPA. Develop select infrastructure software upgrade/release roadmaps to deliver software offensively early in the life cycle to take full advantage of the most current features and security capabilities. Qualifications: Previous experience managing system upgrades and projects. Previous experience with Scripting in any of the following: PowerShell, VB Scripting, Windows Batch Files, or Python. Previous experience with relational databases, such MSSQL and Oracle, and with basic database concepts, schemas, query writing, automation scripts, indexes or debugging any aforementioned. Solid SQL query skills helping team mature in: Version standardization and upgrades. Security vulnerability scanning and associated remediations. Performance management and tuning. Build best practices. Break - fix support. Previous experience supporting JAVA applications running in JBoss/WebLogic. Previous experience working in a RedHat Linux environment and with Shell Scripting. Previous experience working with Verity/Teleform scanning software or OpenText Liquid Office. Previous experience working with Tidal or other Job Schedulers. Previous Problem Management experience. Previous Knowledge Management experience. Previous Change/Release Management experience. Excellent written and verbal communication skills. Strong organizational & time management skills with exceptional attention to detail. Proven analytical, technical, & problem-solving skills. Willingness to learn continuously evolving company & industry specific applications, technology, and terminology. Collaborative work ethic combined with a tenacious appetite to drive continuous improvement in application support and Service Management. Ability to lead from the front to pull constitutes together for a common outcome. Subscribes to ITIL Service Management excellence as one of their vocations. Strong working knowledge of Microsoft Office Products and/or VBA. 5+ years of application development and programming experience. Previous experience with Active Directory technologies, such as Group Policy, network shares, file security, user rights, group membership, replication, DNS, Kerberos Previous experience supporting IIS, microservices architecture and rest APIs. Previous experience supporting load-balanced Windows/IIS server farms with complex websites in multiple application pools utilizing .NET technologies .Net experience a plus. Previous experience supporting a claims-processing application, such as Cognizant's Facets. Previous experience working with PowerBI, SSRS or other reporting tools. Previous experience working with or programming ServiceNow. Previous experience in Systems Administration in a Windows Servers/Microsoft 365 environment. Strong working knowledge of network concepts and fundamentals, such as routing and switching, VLANs, DHCP, DNS, and OSI Model.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a SaaS Azure Platform Manager, preferably with DocuSign experience. Candidate have strong experience in managing the SaaS Application life cycle and good understanding of Azure Cloud & M365 Platform. This position is responsible for leading one or more SaaS products in the continued development, management and support of SaaS products including DocuSign, WalkMe, and/or JIRA. Responsibilities: Provide technical leadership in establishing robust service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving core services. Administers the Firm's Enterprise SaaS Platform, including DocuSign, WalkMe, JIRA along with their integrations. Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process. Continually develops the processes and policies for provisioning & de-provisioning. Forms a community with the firm's Global Assistant Director of FinOps, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the SaaS Applications Platforms. Promotes optimal useability of SaaS Applications capabilities. Have a good understanding of Integrations of SaaS Platforms to Azure and M365. Can provide the guidance and can implement such configurations. Monitors roadmap for upgrades to SaaS services and establishes the mechanisms by which we share relevant changes with our people. Works with the office of the Director of Information Governance in ensuring content management policies for SaaS Applications are complying and updated as business needs evolve. Works closely with the Security team, prioritizing safety of the firm's systems and content. Identifies potential points of integration between SaaS platforms services on the core device-top and works with technical colleagues to deliver key integrations. Provides level three support for functional requests relating to SaaS Platform services. Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way. A coach and mentor to other team members, providing training if required. Fosters trust and builds relationships with the other Information Technology teams. Attends regular vendor meetings for areas of expertise, stays informed of latest technology roadmaps, security notifications, and bug/hot fixes. Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues. Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity. Where appropriate, attends user groups independently or with senior managers and makes recommendations of how improvements can be made. Attends and contributes to team meetings. Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time. Performs other duties as assigned or required to meet Firm goals and objectives. Bachelor's degree in Computer Science or a related field. 1+ years of M365 Platform experience & Azure Cloud Platform 5+ Prior experience in SaaS Platform Support In depth knowledge of SSO, Authentication & DocuSign Product Python & PowerShell Scripting Preferred
26/03/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a SaaS Azure Platform Manager, preferably with DocuSign experience. Candidate have strong experience in managing the SaaS Application life cycle and good understanding of Azure Cloud & M365 Platform. This position is responsible for leading one or more SaaS products in the continued development, management and support of SaaS products including DocuSign, WalkMe, and/or JIRA. Responsibilities: Provide technical leadership in establishing robust service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving core services. Administers the Firm's Enterprise SaaS Platform, including DocuSign, WalkMe, JIRA along with their integrations. Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process. Continually develops the processes and policies for provisioning & de-provisioning. Forms a community with the firm's Global Assistant Director of FinOps, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the SaaS Applications Platforms. Promotes optimal useability of SaaS Applications capabilities. Have a good understanding of Integrations of SaaS Platforms to Azure and M365. Can provide the guidance and can implement such configurations. Monitors roadmap for upgrades to SaaS services and establishes the mechanisms by which we share relevant changes with our people. Works with the office of the Director of Information Governance in ensuring content management policies for SaaS Applications are complying and updated as business needs evolve. Works closely with the Security team, prioritizing safety of the firm's systems and content. Identifies potential points of integration between SaaS platforms services on the core device-top and works with technical colleagues to deliver key integrations. Provides level three support for functional requests relating to SaaS Platform services. Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way. A coach and mentor to other team members, providing training if required. Fosters trust and builds relationships with the other Information Technology teams. Attends regular vendor meetings for areas of expertise, stays informed of latest technology roadmaps, security notifications, and bug/hot fixes. Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues. Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity. Where appropriate, attends user groups independently or with senior managers and makes recommendations of how improvements can be made. Attends and contributes to team meetings. Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time. Performs other duties as assigned or required to meet Firm goals and objectives. Bachelor's degree in Computer Science or a related field. 1+ years of M365 Platform experience & Azure Cloud Platform 5+ Prior experience in SaaS Platform Support In depth knowledge of SSO, Authentication & DocuSign Product Python & PowerShell Scripting Preferred
Job title: Solutions Support Engineer III Location: Yeovil Salary: up to £57,000 This is a Full time permanent position working 37.5 - hours a week, Monday - Friday. Due to the nature of the client's work, the successful candidate will need to be able to obtain SC Security Clearance. For this reason, we are only able to progress with applications from British nationals. The site benefits from: * Easy access to travel links * Free parking * Subsidised employee rates at the on-site restaurant As an experienced Solutions Engineer you will have a proven track record in successfully delivering a range of support functions in systems installation, monitoring, troubleshooting and diagnostics for backup and storage solutions. As a Solutions Engineer you will be responsible for: * Taking the lead for continuous improvement of existing solutions and providing expertise on how to bring the estate into a better position for meeting customer requirements * Responding to users within set service level agreements (SLA's) * Providing 3rd line technical support and assisting 1st/2nd line support resolution * Meeting agreed build standards * Explaining technical concepts and providing guidance to the Customer * Assisting the 3rd line support team with projects and problem resolution * Assisting the 3rd line support team with Microsoft Windows support where applicable We're looking for a person with demonstrable 2 years plus relevant working experience with Backup and Storage Technologies preferably with various operating systems, applications, databases, and virtualisation along with the following skills/experience: * Ability to write technical documentation for all aspects of the technical infrastructure * Good communication and organisational skills * Detailed knowledge and understanding of Backup technologies and storage solutions * Detailed knowledge of backup and storage methodologies to assist the Customer in defining policies and processes * Strong troubleshooting skills * Knowledge of help desk system and managing service requests/incidents/problems * Good understanding of client systems, including Microsoft Server, Microsoft technologies Active Directory/Exchange/SQL/Clustering, IBM AIX, VMware virtualisation, Oracle, and other infrastructure systems Desirable skills/qualifications: * Veritas Netbackup and BackupExec * IBM Spectrum Protect and Spectrum Protect Plus * NetApp Filers * Hitachi Storage * Highly Available storage solutions * SAN Fabric * ITIL certification * Working knowledge of SM9/SNOW or similar As an Employee you will benefit from: * Flexible benefits including, private medical and health insurance, basic cover paid by employer * Free eye test vouchers * Company pension scheme * Income protection after 6 months' service should you be off work due to serious illness * 23 days holiday rising by 1 day per year to max 25 * Option to purchase/sell additional holiday * Life insurance * Employee Assistance Programme, free confidential advice covering a range of areas including mental health and financial support If you have the skills required please apply now. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
26/03/2024
Full time
Job title: Solutions Support Engineer III Location: Yeovil Salary: up to £57,000 This is a Full time permanent position working 37.5 - hours a week, Monday - Friday. Due to the nature of the client's work, the successful candidate will need to be able to obtain SC Security Clearance. For this reason, we are only able to progress with applications from British nationals. The site benefits from: * Easy access to travel links * Free parking * Subsidised employee rates at the on-site restaurant As an experienced Solutions Engineer you will have a proven track record in successfully delivering a range of support functions in systems installation, monitoring, troubleshooting and diagnostics for backup and storage solutions. As a Solutions Engineer you will be responsible for: * Taking the lead for continuous improvement of existing solutions and providing expertise on how to bring the estate into a better position for meeting customer requirements * Responding to users within set service level agreements (SLA's) * Providing 3rd line technical support and assisting 1st/2nd line support resolution * Meeting agreed build standards * Explaining technical concepts and providing guidance to the Customer * Assisting the 3rd line support team with projects and problem resolution * Assisting the 3rd line support team with Microsoft Windows support where applicable We're looking for a person with demonstrable 2 years plus relevant working experience with Backup and Storage Technologies preferably with various operating systems, applications, databases, and virtualisation along with the following skills/experience: * Ability to write technical documentation for all aspects of the technical infrastructure * Good communication and organisational skills * Detailed knowledge and understanding of Backup technologies and storage solutions * Detailed knowledge of backup and storage methodologies to assist the Customer in defining policies and processes * Strong troubleshooting skills * Knowledge of help desk system and managing service requests/incidents/problems * Good understanding of client systems, including Microsoft Server, Microsoft technologies Active Directory/Exchange/SQL/Clustering, IBM AIX, VMware virtualisation, Oracle, and other infrastructure systems Desirable skills/qualifications: * Veritas Netbackup and BackupExec * IBM Spectrum Protect and Spectrum Protect Plus * NetApp Filers * Hitachi Storage * Highly Available storage solutions * SAN Fabric * ITIL certification * Working knowledge of SM9/SNOW or similar As an Employee you will benefit from: * Flexible benefits including, private medical and health insurance, basic cover paid by employer * Free eye test vouchers * Company pension scheme * Income protection after 6 months' service should you be off work due to serious illness * 23 days holiday rising by 1 day per year to max 25 * Option to purchase/sell additional holiday * Life insurance * Employee Assistance Programme, free confidential advice covering a range of areas including mental health and financial support If you have the skills required please apply now. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Role: IT Business Relationship Manager Salary: Up to £58,000 + Benefits Location: Derbyshire Type : Permanent Xpertise are working with a great business in Derbyshire who are looking to appoint an IT Business Relationship Manager to join their ever-growing IT division. Reporting to the Head of IT, this role will include managing a team of IT Business partners and being a point of escalation where required. You will be a natural relationship builder and have the ability to cement rapports with stakeholders at all levels which will feed into the business's IT roadmap and strategy. Key Responsibilities The IT Business Relationship Manager is a team management role, responsible for overseeing the daily management of the IT Business Partners and associated delivery. The business partner function is key in understanding business direction to help drive the digital transformation programme within IT & systems. As the IT Business Relationship Manager you will build relationships across all directorates and your team members, supporting their engagement into their allocated business areas. As part of managing a team you will be responsible for feeding back team progress of inflight projects at a programme level and making sure high level plans at up to date for review by the Head of ITS and programme delivery senior manager. Whilst managing the team of IT Business Partner direct reports, you will also maintain a level of IT Business Partners duties to cover some business areas. You will understand the architecture of business systems so you are aware of all the system integration/touchpoints across IT and the business and able to recognise implications within IT on infrastructure, service delivery, information security and more generally impact on business processes across the organisation. Strong awareness of PMO and project management methodologies to manage business systems project within the team, creating and maintaining all relevant project documentation to effectively steer business systems projects throughout the project life cycle. If you would like to be considered for this role, apply below or get in contact with Joe Boyd: (see below) for further details. Xpertise are acting as an employment agency and business.
26/03/2024
Full time
Role: IT Business Relationship Manager Salary: Up to £58,000 + Benefits Location: Derbyshire Type : Permanent Xpertise are working with a great business in Derbyshire who are looking to appoint an IT Business Relationship Manager to join their ever-growing IT division. Reporting to the Head of IT, this role will include managing a team of IT Business partners and being a point of escalation where required. You will be a natural relationship builder and have the ability to cement rapports with stakeholders at all levels which will feed into the business's IT roadmap and strategy. Key Responsibilities The IT Business Relationship Manager is a team management role, responsible for overseeing the daily management of the IT Business Partners and associated delivery. The business partner function is key in understanding business direction to help drive the digital transformation programme within IT & systems. As the IT Business Relationship Manager you will build relationships across all directorates and your team members, supporting their engagement into their allocated business areas. As part of managing a team you will be responsible for feeding back team progress of inflight projects at a programme level and making sure high level plans at up to date for review by the Head of ITS and programme delivery senior manager. Whilst managing the team of IT Business Partner direct reports, you will also maintain a level of IT Business Partners duties to cover some business areas. You will understand the architecture of business systems so you are aware of all the system integration/touchpoints across IT and the business and able to recognise implications within IT on infrastructure, service delivery, information security and more generally impact on business processes across the organisation. Strong awareness of PMO and project management methodologies to manage business systems project within the team, creating and maintaining all relevant project documentation to effectively steer business systems projects throughout the project life cycle. If you would like to be considered for this role, apply below or get in contact with Joe Boyd: (see below) for further details. Xpertise are acting as an employment agency and business.
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is on the search for an Application Security Engineer. This engineer will design, develop, build, configure, and test security applications. They will secure and administer the security applications. Security Applications needed: RSA Archer C-Cure, CrowdStrike, CyberArc, Active Directory, etc. Responsibilities: Testing, and deploying security application solutions using various platforms and technologies. Implementing and enforcing security policies, standards, and best practices. Identifying and mitigating risks and threats to the security application systems. Developing new features and enhancements that meet changing security needs. Managing and monitoring security applications. Providing technical support and guidance to other teams and stakeholders. Staying updated with the latest trends and developments in application security. Adhere to the Firm's Security and Governance requirements across all administered applications. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications The Applications Engineer 2 must have a BA/BS in computer science, related field, or equivalent experience with 5+ years' experience in cloud computing, security engineering, system administration, or a similar role Proficiency in various programming languages, tools, and frameworks used for development and security. Knowledge of security concepts, principles, standards, and best practices. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Experience in using security tools and technologies such as IAM, encryption, Firewall, VPN, etc. Technologies/Software Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments. IAM/Password Management Hitachi CyberArc/Delenia LastPas Other Items looking for CCure (card readers) Exaqvsion RSA Archer Crowdstrike MIR3 Emergency Notification System Administration/knowledge Windows Sever Active Directory Firewall SQL Management Studio/SQL Queries
26/03/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is on the search for an Application Security Engineer. This engineer will design, develop, build, configure, and test security applications. They will secure and administer the security applications. Security Applications needed: RSA Archer C-Cure, CrowdStrike, CyberArc, Active Directory, etc. Responsibilities: Testing, and deploying security application solutions using various platforms and technologies. Implementing and enforcing security policies, standards, and best practices. Identifying and mitigating risks and threats to the security application systems. Developing new features and enhancements that meet changing security needs. Managing and monitoring security applications. Providing technical support and guidance to other teams and stakeholders. Staying updated with the latest trends and developments in application security. Adhere to the Firm's Security and Governance requirements across all administered applications. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications The Applications Engineer 2 must have a BA/BS in computer science, related field, or equivalent experience with 5+ years' experience in cloud computing, security engineering, system administration, or a similar role Proficiency in various programming languages, tools, and frameworks used for development and security. Knowledge of security concepts, principles, standards, and best practices. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Experience in using security tools and technologies such as IAM, encryption, Firewall, VPN, etc. Technologies/Software Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments. IAM/Password Management Hitachi CyberArc/Delenia LastPas Other Items looking for CCure (card readers) Exaqvsion RSA Archer Crowdstrike MIR3 Emergency Notification System Administration/knowledge Windows Sever Active Directory Firewall SQL Management Studio/SQL Queries
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is on the search for an Application Security Engineer. This engineer will design, develop, build, configure, and test security applications. They will secure and administer the security applications. Security Applications needed: RSA Archer C-Cure, CrowdStrike, CyberArk, Active Directory, etc. Responsibilities: Testing, and deploying security application solutions using various platforms and technologies. Implementing and enforcing security policies, standards, and best practices. Identifying and mitigating risks and threats to the security application systems. Developing new features and enhancements that meet changing security needs. Managing and monitoring security applications. Providing technical support and guidance to other teams and stakeholders. Staying updated with the latest trends and developments in application security. Adhere to the Firm's Security and Governance requirements across all administered applications. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications The Applications Engineer 2 must have a BA/BS in computer science, related field, or equivalent experience with 5+ years' experience in cloud computing, security engineering, system administration, or a similar role Proficiency in various programming languages, tools, and frameworks used for development and security. Knowledge of security concepts, principles, standards, and best practices. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Experience in using security tools and technologies such as IAM, encryption, Firewall, VPN, etc. Technologies/Software Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments. IAM/Password Management Hitachi CyberArc/Delenia LastPas Other Items looking for CCure (card readers) Exaqvsion RSA Archer Crowdstrike MIR3 Emergency Notification System Administration/knowledge Windows Sever Active Directory Firewall SQL Management Studio/SQL Queries
26/03/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is on the search for an Application Security Engineer. This engineer will design, develop, build, configure, and test security applications. They will secure and administer the security applications. Security Applications needed: RSA Archer C-Cure, CrowdStrike, CyberArk, Active Directory, etc. Responsibilities: Testing, and deploying security application solutions using various platforms and technologies. Implementing and enforcing security policies, standards, and best practices. Identifying and mitigating risks and threats to the security application systems. Developing new features and enhancements that meet changing security needs. Managing and monitoring security applications. Providing technical support and guidance to other teams and stakeholders. Staying updated with the latest trends and developments in application security. Adhere to the Firm's Security and Governance requirements across all administered applications. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications The Applications Engineer 2 must have a BA/BS in computer science, related field, or equivalent experience with 5+ years' experience in cloud computing, security engineering, system administration, or a similar role Proficiency in various programming languages, tools, and frameworks used for development and security. Knowledge of security concepts, principles, standards, and best practices. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Experience in using security tools and technologies such as IAM, encryption, Firewall, VPN, etc. Technologies/Software Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments. IAM/Password Management Hitachi CyberArc/Delenia LastPas Other Items looking for CCure (card readers) Exaqvsion RSA Archer Crowdstrike MIR3 Emergency Notification System Administration/knowledge Windows Sever Active Directory Firewall SQL Management Studio/SQL Queries
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is on the search for an Application Security Engineer. This engineer will design, develop, build, configure, and test security applications. They will secure and administer the security applications. Security Applications needed: RSA Archer C-Cure, CrowdStrike, CyberArc, Active Directory, etc. Responsibilities: Testing, and deploying security application solutions using various platforms and technologies. Implementing and enforcing security policies, standards, and best practices. Identifying and mitigating risks and threats to the security application systems. Developing new features and enhancements that meet changing security needs. Managing and monitoring security applications. Providing technical support and guidance to other teams and stakeholders. Staying updated with the latest trends and developments in application security. Adhere to the Firm's Security and Governance requirements across all administered applications. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications The Applications Engineer 2 must have a BA/BS in computer science, related field, or equivalent experience with 5+ years' experience in cloud computing, security engineering, system administration, or a similar role Proficiency in various programming languages, tools, and frameworks used for development and security. Knowledge of security concepts, principles, standards, and best practices. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Experience in using security tools and technologies such as IAM, encryption, Firewall, VPN, etc. Technologies/Software Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments. IAM/Password Management Hitachi CyberArc/Delenia LastPas Other Items looking for CCure (card readers) Exaqvsion RSA Archer Crowdstrike MIR3 Emergency Notification System Administration/knowledge Windows Sever Active Directory Firewall SQL Management Studio/SQL Queries
26/03/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is on the search for an Application Security Engineer. This engineer will design, develop, build, configure, and test security applications. They will secure and administer the security applications. Security Applications needed: RSA Archer C-Cure, CrowdStrike, CyberArc, Active Directory, etc. Responsibilities: Testing, and deploying security application solutions using various platforms and technologies. Implementing and enforcing security policies, standards, and best practices. Identifying and mitigating risks and threats to the security application systems. Developing new features and enhancements that meet changing security needs. Managing and monitoring security applications. Providing technical support and guidance to other teams and stakeholders. Staying updated with the latest trends and developments in application security. Adhere to the Firm's Security and Governance requirements across all administered applications. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications The Applications Engineer 2 must have a BA/BS in computer science, related field, or equivalent experience with 5+ years' experience in cloud computing, security engineering, system administration, or a similar role Proficiency in various programming languages, tools, and frameworks used for development and security. Knowledge of security concepts, principles, standards, and best practices. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Experience in using security tools and technologies such as IAM, encryption, Firewall, VPN, etc. Technologies/Software Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments. IAM/Password Management Hitachi CyberArc/Delenia LastPas Other Items looking for CCure (card readers) Exaqvsion RSA Archer Crowdstrike MIR3 Emergency Notification System Administration/knowledge Windows Sever Active Directory Firewall SQL Management Studio/SQL Queries
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is on the search for an Application Security Engineer. This engineer will design, develop, build, configure, and test security applications. They will secure and administer the security applications. Security Applications needed: RSA Archer C-Cure, CrowdStrike, CyberArc, Active Directory, etc. Responsibilities: Testing, and deploying security application solutions using various platforms and technologies. Implementing and enforcing security policies, standards, and best practices. Identifying and mitigating risks and threats to the security application systems. Developing new features and enhancements that meet changing security needs. Managing and monitoring security applications. Providing technical support and guidance to other teams and stakeholders. Staying updated with the latest trends and developments in application security. Adhere to the Firm's Security and Governance requirements across all administered applications. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications The Applications Engineer 2 must have a BA/BS in computer science, related field, or equivalent experience with 5+ years' experience in cloud computing, security engineering, system administration, or a similar role Proficiency in various programming languages, tools, and frameworks used for development and security. Knowledge of security concepts, principles, standards, and best practices. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Experience in using security tools and technologies such as IAM, encryption, Firewall, VPN, etc. Technologies/Software Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments. IAM/Password Management Hitachi CyberArc/Delenia LastPas Other Items looking for CCure (card readers) Exaqvsion RSA Archer Crowdstrike MIR3 Emergency Notification System Administration/knowledge Windows Sever Active Directory Firewall SQL Management Studio/SQL Queries
26/03/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is on the search for an Application Security Engineer. This engineer will design, develop, build, configure, and test security applications. They will secure and administer the security applications. Security Applications needed: RSA Archer C-Cure, CrowdStrike, CyberArc, Active Directory, etc. Responsibilities: Testing, and deploying security application solutions using various platforms and technologies. Implementing and enforcing security policies, standards, and best practices. Identifying and mitigating risks and threats to the security application systems. Developing new features and enhancements that meet changing security needs. Managing and monitoring security applications. Providing technical support and guidance to other teams and stakeholders. Staying updated with the latest trends and developments in application security. Adhere to the Firm's Security and Governance requirements across all administered applications. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications The Applications Engineer 2 must have a BA/BS in computer science, related field, or equivalent experience with 5+ years' experience in cloud computing, security engineering, system administration, or a similar role Proficiency in various programming languages, tools, and frameworks used for development and security. Knowledge of security concepts, principles, standards, and best practices. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Experience in using security tools and technologies such as IAM, encryption, Firewall, VPN, etc. Technologies/Software Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments. IAM/Password Management Hitachi CyberArc/Delenia LastPas Other Items looking for CCure (card readers) Exaqvsion RSA Archer Crowdstrike MIR3 Emergency Notification System Administration/knowledge Windows Sever Active Directory Firewall SQL Management Studio/SQL Queries
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Security Applications Infrastructure Engineer. Candidate will use technical guidance and engineering best practices to securely build and scale security applications within the firm's environments. This position requires a blend of functional understanding with technical proficiency to deliver leadership, guidance and innovative solutions to meet the business needs of our organization. The position is responsible for building, maintaining, upgrading, and continuously improving security applications. Responsibilities: Apply high-level technical expertise and problem-solving skills to maintain and improve the Firm's Security applications. Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Testing, and deploying security application solutions using various platforms and technologies. Implementing and enforcing security policies, standards, and best practices. Identifying and mitigating risks and threats to the security application systems. Developing new features and enhancements that meet changing security needs. Managing and monitoring security applications. Providing technical support and guidance to other teams and stakeholders. Staying updated with the latest trends and developments in application security. Adhere to the Firm's Security and Governance requirements across all administered applications. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications: The Applications Engineer 2 must have a BA/BS in computer science, related field, or equivalent experience with 5+ years' experience in cloud computing, security engineering, system administration, or a similar role Proficiency in various programming languages, tools, and frameworks used for development and security. Knowledge of security concepts, principles, standards, and best practices. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Experience in using security tools and technologies such as IAM, encryption, Firewall, VPN, etc. Strong problem-solving, analytical, and communication skills The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Technologies/Software Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments.
26/03/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Security Applications Infrastructure Engineer. Candidate will use technical guidance and engineering best practices to securely build and scale security applications within the firm's environments. This position requires a blend of functional understanding with technical proficiency to deliver leadership, guidance and innovative solutions to meet the business needs of our organization. The position is responsible for building, maintaining, upgrading, and continuously improving security applications. Responsibilities: Apply high-level technical expertise and problem-solving skills to maintain and improve the Firm's Security applications. Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Testing, and deploying security application solutions using various platforms and technologies. Implementing and enforcing security policies, standards, and best practices. Identifying and mitigating risks and threats to the security application systems. Developing new features and enhancements that meet changing security needs. Managing and monitoring security applications. Providing technical support and guidance to other teams and stakeholders. Staying updated with the latest trends and developments in application security. Adhere to the Firm's Security and Governance requirements across all administered applications. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications: The Applications Engineer 2 must have a BA/BS in computer science, related field, or equivalent experience with 5+ years' experience in cloud computing, security engineering, system administration, or a similar role Proficiency in various programming languages, tools, and frameworks used for development and security. Knowledge of security concepts, principles, standards, and best practices. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Experience in using security tools and technologies such as IAM, encryption, Firewall, VPN, etc. Strong problem-solving, analytical, and communication skills The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Technologies/Software Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments.
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Security Applications Infrastructure Engineer. Candidate will use technical guidance and engineering best practices to securely build and scale security applications within the firm's environments. This position requires a blend of functional understanding with technical proficiency to deliver leadership, guidance and innovative solutions to meet the business needs of our organization. The position is responsible for building, maintaining, upgrading, and continuously improving security applications. Responsibilities: Apply high-level technical expertise and problem-solving skills to maintain and improve the Firm's Security applications. Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Testing, and deploying security application solutions using various platforms and technologies. Implementing and enforcing security policies, standards, and best practices. Identifying and mitigating risks and threats to the security application systems. Developing new features and enhancements that meet changing security needs. Managing and monitoring security applications. Providing technical support and guidance to other teams and stakeholders. Staying updated with the latest trends and developments in application security. Adhere to the Firm's Security and Governance requirements across all administered applications. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications: The Applications Engineer 2 must have a BA/BS in computer science, related field, or equivalent experience with 5+ years' experience in cloud computing, security engineering, system administration, or a similar role Proficiency in various programming languages, tools, and frameworks used for development and security. Knowledge of security concepts, principles, standards, and best practices. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Experience in using security tools and technologies such as IAM, encryption, Firewall, VPN, etc. Strong problem-solving, analytical, and communication skills The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Technologies/Software Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments.
26/03/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Security Applications Infrastructure Engineer. Candidate will use technical guidance and engineering best practices to securely build and scale security applications within the firm's environments. This position requires a blend of functional understanding with technical proficiency to deliver leadership, guidance and innovative solutions to meet the business needs of our organization. The position is responsible for building, maintaining, upgrading, and continuously improving security applications. Responsibilities: Apply high-level technical expertise and problem-solving skills to maintain and improve the Firm's Security applications. Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Testing, and deploying security application solutions using various platforms and technologies. Implementing and enforcing security policies, standards, and best practices. Identifying and mitigating risks and threats to the security application systems. Developing new features and enhancements that meet changing security needs. Managing and monitoring security applications. Providing technical support and guidance to other teams and stakeholders. Staying updated with the latest trends and developments in application security. Adhere to the Firm's Security and Governance requirements across all administered applications. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications: The Applications Engineer 2 must have a BA/BS in computer science, related field, or equivalent experience with 5+ years' experience in cloud computing, security engineering, system administration, or a similar role Proficiency in various programming languages, tools, and frameworks used for development and security. Knowledge of security concepts, principles, standards, and best practices. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Experience in using security tools and technologies such as IAM, encryption, Firewall, VPN, etc. Strong problem-solving, analytical, and communication skills The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Technologies/Software Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments.
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Security Applications Infrastructure Engineer. Candidate will use technical guidance and engineering best practices to securely build and scale security applications within the firm's environments. This position requires a blend of functional understanding with technical proficiency to deliver leadership, guidance and innovative solutions to meet the business needs of our organization. The position is responsible for building, maintaining, upgrading, and continuously improving security applications. Responsibilities: Apply high-level technical expertise and problem-solving skills to maintain and improve the Firm's Security applications. Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Testing, and deploying security application solutions using various platforms and technologies. Implementing and enforcing security policies, standards, and best practices. Identifying and mitigating risks and threats to the security application systems. Developing new features and enhancements that meet changing security needs. Managing and monitoring security applications. Providing technical support and guidance to other teams and stakeholders. Staying updated with the latest trends and developments in application security. Adhere to the Firm's Security and Governance requirements across all administered applications. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications: The Applications Engineer 2 must have a BA/BS in computer science, related field, or equivalent experience with 5+ years' experience in cloud computing, security engineering, system administration, or a similar role Proficiency in various programming languages, tools, and frameworks used for development and security. Knowledge of security concepts, principles, standards, and best practices. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Experience in using security tools and technologies such as IAM, encryption, Firewall, VPN, etc. Strong problem-solving, analytical, and communication skills The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Technologies/Software Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments.
26/03/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Security Applications Infrastructure Engineer. Candidate will use technical guidance and engineering best practices to securely build and scale security applications within the firm's environments. This position requires a blend of functional understanding with technical proficiency to deliver leadership, guidance and innovative solutions to meet the business needs of our organization. The position is responsible for building, maintaining, upgrading, and continuously improving security applications. Responsibilities: Apply high-level technical expertise and problem-solving skills to maintain and improve the Firm's Security applications. Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Testing, and deploying security application solutions using various platforms and technologies. Implementing and enforcing security policies, standards, and best practices. Identifying and mitigating risks and threats to the security application systems. Developing new features and enhancements that meet changing security needs. Managing and monitoring security applications. Providing technical support and guidance to other teams and stakeholders. Staying updated with the latest trends and developments in application security. Adhere to the Firm's Security and Governance requirements across all administered applications. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications: The Applications Engineer 2 must have a BA/BS in computer science, related field, or equivalent experience with 5+ years' experience in cloud computing, security engineering, system administration, or a similar role Proficiency in various programming languages, tools, and frameworks used for development and security. Knowledge of security concepts, principles, standards, and best practices. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Experience in using security tools and technologies such as IAM, encryption, Firewall, VPN, etc. Strong problem-solving, analytical, and communication skills The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Technologies/Software Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments.
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Security Applications Infrastructure Engineer Candidate will use technical guidance and engineering best practices to securely build and scale security applications within the firm's environments. This position requires a blend of functional understanding with technical proficiency to deliver leadership, guidance and innovative solutions to meet the business needs of our organization. The position is responsible for building, maintaining, upgrading, and continuously improving security applications. Responsibilities: Apply high-level technical expertise and problem-solving skills to maintain and improve the Firm's Security applications. Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Testing, and deploying security application solutions using various platforms and technologies. Implementing and enforcing security policies, standards, and best practices. Identifying and mitigating risks and threats to the security application systems. Developing new features and enhancements that meet changing security needs. Managing and monitoring security applications. Providing technical support and guidance to other teams and stakeholders. Staying updated with the latest trends and developments in application security. Adhere to the Firm's Security and Governance requirements across all administered applications. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications: The Applications Engineer 2 must have a BA/BS in computer science, related field, or equivalent experience with 5+ years' experience in cloud computing, security engineering, system administration, or a similar role Proficiency in various programming languages, tools, and frameworks used for development and security. Knowledge of security concepts, principles, standards, and best practices. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Experience in using security tools and technologies such as IAM, encryption, Firewall, VPN, etc. Strong problem-solving, analytical, and communication skills The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Technologies/Software Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments.
26/03/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Security Applications Infrastructure Engineer Candidate will use technical guidance and engineering best practices to securely build and scale security applications within the firm's environments. This position requires a blend of functional understanding with technical proficiency to deliver leadership, guidance and innovative solutions to meet the business needs of our organization. The position is responsible for building, maintaining, upgrading, and continuously improving security applications. Responsibilities: Apply high-level technical expertise and problem-solving skills to maintain and improve the Firm's Security applications. Investigates operational or systematic problems and provides resolution using routine analytical skills and tools as necessary. Testing, and deploying security application solutions using various platforms and technologies. Implementing and enforcing security policies, standards, and best practices. Identifying and mitigating risks and threats to the security application systems. Developing new features and enhancements that meet changing security needs. Managing and monitoring security applications. Providing technical support and guidance to other teams and stakeholders. Staying updated with the latest trends and developments in application security. Adhere to the Firm's Security and Governance requirements across all administered applications. Collaborate with professionals at all levels of the organization. Utilize SQL query tools to perform frequent data analysis across various systems, providing clear and accurate data to business users. Adhere to the Firm's IT Service Delivery standards and Change Control processes. Develop and maintain troubleshooting and configuration documentation for administered systems. Provide 24x7 operational support. On-call support responsibilities are rotated among the members of the Applications team. Qualifications: The Applications Engineer 2 must have a BA/BS in computer science, related field, or equivalent experience with 5+ years' experience in cloud computing, security engineering, system administration, or a similar role Proficiency in various programming languages, tools, and frameworks used for development and security. Knowledge of security concepts, principles, standards, and best practices. Familiarity with various cloud platforms and services such as AWS, Azure, Google Cloud, etc. Experience in using security tools and technologies such as IAM, encryption, Firewall, VPN, etc. Strong problem-solving, analytical, and communication skills The ideal candidate must have good judgment, problem-solving, oral, written and interpersonal communication skills, as well as the ability to work in a fast-paced environment and build positive working relationships. In addition, candidates must be self-motivated, organized, and able to multi-task and effectively prioritize competing demands. Technologies/Software Microsoft SQL Server Microsoft SQL Server Reporting Services Microsoft Active Directory Microsoft Internet Information Services Windows Server and Desktop operating system environments.