People Source Consulting Ltd
Antrim, County Antrim
Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk Analyst to deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help assets to broadly reach more customers. You will be part of a team responsible for providing an outstanding technical support experience to our business customers. From problem identification to full resolution, you will own and manage the customer experience over the phone and Web. Your responsibilities will include the below: Responsible for the customer support experience Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (eg swarming) Identify cases that require escalation (either technically or strategically) Create and maintain incident management requests to product group/engineering group Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer/engineer experience Provide ramp activities, knowledge sharing, technical coaching and mentoring Drive technical collaboration & engagement Lead or participate in building communities with peer delivery roles; may be workload or specialty specific Nice to have but not essential Knowledge and demonstrated technical proficiency in SharePoint or Microsoft Teams. General understanding of Microsoft 365 administration principles. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
27/03/2024
Full time
Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk Analyst to deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help assets to broadly reach more customers. You will be part of a team responsible for providing an outstanding technical support experience to our business customers. From problem identification to full resolution, you will own and manage the customer experience over the phone and Web. Your responsibilities will include the below: Responsible for the customer support experience Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (eg swarming) Identify cases that require escalation (either technically or strategically) Create and maintain incident management requests to product group/engineering group Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer/engineer experience Provide ramp activities, knowledge sharing, technical coaching and mentoring Drive technical collaboration & engagement Lead or participate in building communities with peer delivery roles; may be workload or specialty specific Nice to have but not essential Knowledge and demonstrated technical proficiency in SharePoint or Microsoft Teams. General understanding of Microsoft 365 administration principles. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Spinks a trading division of Harvey Nash Plc
Solihull, West Midlands
Service Desk Team Lead - 12 Month FTC - Solihull Spinks have partnered with a global leader in the veterinary health care space who are looking to bolster their central services support team with a seasoned Service Desk Team Leader. This role will initially be a 12 Month FTC, with the opportunity to move into a permanent position. The ideal candidate will have at least 3 years' experience in a service desk role, and 2+ years' in a lead position, as you'll be looking after the existing team of 12 support analysts. In addition to this, you will be responsible for the coaching & development of team members, and have experience in ITSM. 12 Month Fixed-term Contract Hybrid - 4 days p/w in Solihull office £32,000 - 36,000 ASAP Start If you'd like to find out more, please apply now!
26/03/2024
Service Desk Team Lead - 12 Month FTC - Solihull Spinks have partnered with a global leader in the veterinary health care space who are looking to bolster their central services support team with a seasoned Service Desk Team Leader. This role will initially be a 12 Month FTC, with the opportunity to move into a permanent position. The ideal candidate will have at least 3 years' experience in a service desk role, and 2+ years' in a lead position, as you'll be looking after the existing team of 12 support analysts. In addition to this, you will be responsible for the coaching & development of team members, and have experience in ITSM. 12 Month Fixed-term Contract Hybrid - 4 days p/w in Solihull office £32,000 - 36,000 ASAP Start If you'd like to find out more, please apply now!
Hays Specialist Recruitment
Dungannon, County Tyrone
Hays are excited to be working with a client who is seeking a SAP MM Consultant (Materials Management) to join their transactional services team where you will be reporting to the head of the enterprise. As their business is expanding, their shared service will create more career growth opportunities within a larger organisation. Additionally, they have plans to continue investing in technology to enhance efficiency and productivity.This role involves analysing and configuring supply chain systems, specifically in the SAP MM space. You will leverage analytical, communication, and problem-solving skills to optimise IT investments. What you'll do: Learn and Apply: Understand customer business processes and use this knowledge to solve defined business problems. Learn current ECC processes and retrofit configurations into the new SAP S/4HANA system, incorporating improvements agreed upon by business and project stakeholders. Design and Deliver: Create high-quality solutions through system configuration that align with overall business requirements. Collaborate: Interface with business process owners to enhance or introduce new application functionality. Resolve support tickets in this area. Documentation and Communication: Develop system documentation and work closely with development team members to define requested changes. Effectively transfer knowledge to ensure ongoing support. Project Management: Develop and manage project plans for your area, understanding customer needs and quantifying appropriate actions. Security and Relationships: Coordinate with IT and business teams to address security needs. Establish and grow relationships with business and IT partners. Mentoring and Independence: Mentor and coach other SAP analysts across different levels. Independently manage and deliver projects in a timely manner. Additional Responsibilities: Handle other duties as assigned. What you'll need: Strong working knowledge of master data requirements Hands-on configuration experience Bachelor's degree in related field or alternatives What you'll get in return: Opportunity for growth and good annual leave package Employee Assistance Program and Life assurance Good company culture If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
26/03/2024
Full time
Hays are excited to be working with a client who is seeking a SAP MM Consultant (Materials Management) to join their transactional services team where you will be reporting to the head of the enterprise. As their business is expanding, their shared service will create more career growth opportunities within a larger organisation. Additionally, they have plans to continue investing in technology to enhance efficiency and productivity.This role involves analysing and configuring supply chain systems, specifically in the SAP MM space. You will leverage analytical, communication, and problem-solving skills to optimise IT investments. What you'll do: Learn and Apply: Understand customer business processes and use this knowledge to solve defined business problems. Learn current ECC processes and retrofit configurations into the new SAP S/4HANA system, incorporating improvements agreed upon by business and project stakeholders. Design and Deliver: Create high-quality solutions through system configuration that align with overall business requirements. Collaborate: Interface with business process owners to enhance or introduce new application functionality. Resolve support tickets in this area. Documentation and Communication: Develop system documentation and work closely with development team members to define requested changes. Effectively transfer knowledge to ensure ongoing support. Project Management: Develop and manage project plans for your area, understanding customer needs and quantifying appropriate actions. Security and Relationships: Coordinate with IT and business teams to address security needs. Establish and grow relationships with business and IT partners. Mentoring and Independence: Mentor and coach other SAP analysts across different levels. Independently manage and deliver projects in a timely manner. Additional Responsibilities: Handle other duties as assigned. What you'll need: Strong working knowledge of master data requirements Hands-on configuration experience Bachelor's degree in related field or alternatives What you'll get in return: Opportunity for growth and good annual leave package Employee Assistance Program and Life assurance Good company culture If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Contract Opportunity Anaplan Reporting Consultant Outside IR35 Contract Hybrid - 3 days in the office - Brimingham £500-600 per day A construction company are currently recruiting an Anaplan Reporting Consultant on a contract basis to assist with the implementation of Anaplan across the business. Contract length is until completion. My client is currently working with a leading Anaplan partner however, require an Anaplan Reporting Consultant to implement and roll out Anaplan reports across the organisation. Additionally, this role will have a focus on upskilling their internal team, therefore experience of training end users is essential. Essential Skills: Advanced Anaplan experienced - minimum Anaplan Model Builder L2 but L3/Solution Architect desirable Significant experience of reporting and building models within Anaplan Extensive experience with training end users Excellent stakeholder management skills Significant experience of requirements gathering and documentation Desirable Skills: Experience with Power BI Experience with SAP BW Experience integrating Anaplan into wider IT environments Experience within the construction industry Your application with Sentinel Sentinel is an award-winning technology recruitment and consulting company with offices in the UK, Czech Republic, and Switzerland. We work with global brands, ambitious start-ups, and leading recruitment outsourcers, ensuring access to exceptional talent through permanent, contingent labour, and statement of work services. We aspire to provide great service to all applicants. If we think you're right for the role, we'll be in touch as soon as possible. To apply for this role or more information, please apply with your up to date CV below or email (see below) Anaplanner/Anaplan Developer/Anaplan Specialist/Anaplan Analyst/Anaplan Model Builder/Systems Accountant/Finance Systems Accountant/Finance Systems Consultant/Finance Systems Accountant/Finance Systems Specialist/Solution Architech/Master Anaplanner/Reporting Analyst/Finance Report Consultant/Reporting Consultant
22/03/2024
Project-based
Contract Opportunity Anaplan Reporting Consultant Outside IR35 Contract Hybrid - 3 days in the office - Brimingham £500-600 per day A construction company are currently recruiting an Anaplan Reporting Consultant on a contract basis to assist with the implementation of Anaplan across the business. Contract length is until completion. My client is currently working with a leading Anaplan partner however, require an Anaplan Reporting Consultant to implement and roll out Anaplan reports across the organisation. Additionally, this role will have a focus on upskilling their internal team, therefore experience of training end users is essential. Essential Skills: Advanced Anaplan experienced - minimum Anaplan Model Builder L2 but L3/Solution Architect desirable Significant experience of reporting and building models within Anaplan Extensive experience with training end users Excellent stakeholder management skills Significant experience of requirements gathering and documentation Desirable Skills: Experience with Power BI Experience with SAP BW Experience integrating Anaplan into wider IT environments Experience within the construction industry Your application with Sentinel Sentinel is an award-winning technology recruitment and consulting company with offices in the UK, Czech Republic, and Switzerland. We work with global brands, ambitious start-ups, and leading recruitment outsourcers, ensuring access to exceptional talent through permanent, contingent labour, and statement of work services. We aspire to provide great service to all applicants. If we think you're right for the role, we'll be in touch as soon as possible. To apply for this role or more information, please apply with your up to date CV below or email (see below) Anaplanner/Anaplan Developer/Anaplan Specialist/Anaplan Analyst/Anaplan Model Builder/Systems Accountant/Finance Systems Accountant/Finance Systems Consultant/Finance Systems Accountant/Finance Systems Specialist/Solution Architech/Master Anaplanner/Reporting Analyst/Finance Report Consultant/Reporting Consultant
Contract Opportunity Anaplan Reporting Consultant Outside IR35 Contract Remote £500-600 per day A construction company are currently recruiting an Anaplan Reporting Consultant on a contract basis to assist with the implementation of Anaplan across the business. Contract length is until completion. My client is currently working with a leading Anaplan partner however, require an Anaplan Reporting Consultant to implement and roll out Anaplan reports across the organisation. Additionally, this role will have a focus on upskilling their internal team, therefore experience of training end users is essential. Essential Skills: Advanced Anaplan experienced - minimum Anaplan Model Builder L2 but L3/Solution Architect desirable Significant experience of reporting and building models within Anaplan Extensive experience with training end users Excellent stakeholder management skills Significant experience of requirements gathering and documentation Desirable Skills: Experience with Power BI Experience with SAP BW Experience integrating Anaplan into wider IT environments Experience within the construction industry Your application with Sentinel Sentinel is an award-winning technology recruitment and consulting company with offices in the UK, Czech Republic, and Switzerland. We work with global brands, ambitious start-ups, and leading recruitment outsourcers, ensuring access to exceptional talent through permanent, contingent labour, and statement of work services. We aspire to provide great service to all applicants. If we think you're right for the role, we'll be in touch as soon as possible. To apply for this role or more information, please apply with your up to date CV below or email (see below) Anaplanner/Anaplan Developer/Anaplan Specialist/Anaplan Analyst/Anaplan Model Builder/Systems Accountant/Finance Systems Accountant/Finance Systems Consultant/Finance Systems Accountant/Finance Systems Specialist/Solution Architech/Master Anaplanner/Reporting Analyst/Finance Report Consultant/Reporting Consultant
22/03/2024
Project-based
Contract Opportunity Anaplan Reporting Consultant Outside IR35 Contract Remote £500-600 per day A construction company are currently recruiting an Anaplan Reporting Consultant on a contract basis to assist with the implementation of Anaplan across the business. Contract length is until completion. My client is currently working with a leading Anaplan partner however, require an Anaplan Reporting Consultant to implement and roll out Anaplan reports across the organisation. Additionally, this role will have a focus on upskilling their internal team, therefore experience of training end users is essential. Essential Skills: Advanced Anaplan experienced - minimum Anaplan Model Builder L2 but L3/Solution Architect desirable Significant experience of reporting and building models within Anaplan Extensive experience with training end users Excellent stakeholder management skills Significant experience of requirements gathering and documentation Desirable Skills: Experience with Power BI Experience with SAP BW Experience integrating Anaplan into wider IT environments Experience within the construction industry Your application with Sentinel Sentinel is an award-winning technology recruitment and consulting company with offices in the UK, Czech Republic, and Switzerland. We work with global brands, ambitious start-ups, and leading recruitment outsourcers, ensuring access to exceptional talent through permanent, contingent labour, and statement of work services. We aspire to provide great service to all applicants. If we think you're right for the role, we'll be in touch as soon as possible. To apply for this role or more information, please apply with your up to date CV below or email (see below) Anaplanner/Anaplan Developer/Anaplan Specialist/Anaplan Analyst/Anaplan Model Builder/Systems Accountant/Finance Systems Accountant/Finance Systems Consultant/Finance Systems Accountant/Finance Systems Specialist/Solution Architech/Master Anaplanner/Reporting Analyst/Finance Report Consultant/Reporting Consultant
Employee Central & Employee Central Payroll Senior Analyst - EC - ECPY We are looking for a SAP Payroll and Employee Central Analyst to work on the design, implementation and deployment of SuccessFactors solutions. These solutions are specifically for the HR and Payroll functions and there will be a focus on Employee Central Payroll. An understanding of the legal and HR requirements for payroll processes in the UK and US will help along side strong technical knowledge of SAP SuccessFactors and Employee Central Payroll. Being Employee Central Payroll certified is essential for this role. Key Requirements Configure Employee Central and Employee Central Time, Employee Central Payroll for all enhancements and ongoing initiatives on the Employee Central workstreams to contribute to the overall project success Good understanding of Payroll Business principles Extensive experience with Employee Central, Employee Central Time and Employee Central Payroll Design, configure and maintain all SAP payroll components including; wage types, benefits integration, deductions, limit on deductions, off-cycle activity, accumulations, date and period modifiers, off-cycle activity, third-party remittance, posting to accounting, accruals, tax structure, BSI, garnishments and reporting. Experience working on Union Payroll Configuration This is a senior position which will play a key part in delivering a business-critical SAP SuccessFactors and Employee Central Payroll project for the business. The company offers flexible working and a bonus structure typical of a well performing financial services business.
21/03/2024
Full time
Employee Central & Employee Central Payroll Senior Analyst - EC - ECPY We are looking for a SAP Payroll and Employee Central Analyst to work on the design, implementation and deployment of SuccessFactors solutions. These solutions are specifically for the HR and Payroll functions and there will be a focus on Employee Central Payroll. An understanding of the legal and HR requirements for payroll processes in the UK and US will help along side strong technical knowledge of SAP SuccessFactors and Employee Central Payroll. Being Employee Central Payroll certified is essential for this role. Key Requirements Configure Employee Central and Employee Central Time, Employee Central Payroll for all enhancements and ongoing initiatives on the Employee Central workstreams to contribute to the overall project success Good understanding of Payroll Business principles Extensive experience with Employee Central, Employee Central Time and Employee Central Payroll Design, configure and maintain all SAP payroll components including; wage types, benefits integration, deductions, limit on deductions, off-cycle activity, accumulations, date and period modifiers, off-cycle activity, third-party remittance, posting to accounting, accruals, tax structure, BSI, garnishments and reporting. Experience working on Union Payroll Configuration This is a senior position which will play a key part in delivering a business-critical SAP SuccessFactors and Employee Central Payroll project for the business. The company offers flexible working and a bonus structure typical of a well performing financial services business.
Our client based in San Jose, California, is currently looking for a Senior SAP HANA Developer for an immediate start. Start: ASAP Location: 100% remote Language: English Full tim e Freelance Long term: 6 months contract rolling. Rate: negotiable, please share your best. The Challenge: The SAP HANA Developer performs a wide range of job duties utilizing technical know-how and develop an analytics product that will generate insights into customer journey. Maintains a very hands-on focus for technology matters combined with an affinity for solving complex technical issues, enabling tools for self-service data analyst community and delivering projects on time with high quality. Who you are: You have the ability to work independently, prioritize individual workload, troubleshoot and Remedy problems under pressing deadlines and with minimal need for escalation You exercise good judgement and a pragmatic approach to delivering solutions that optimizes architecture activities across company needs, business constraints and varying technological realities Document and demonstrate solutions by developing design documentation, code comments, presentations and code execution. You are customer service oriented Responsibilities: Provide the creation of useful models to communicate current state, future state, and gap definitions in support of decision-making processes. Consult in the refinement of existing models, adding new ideas to make the result more flexible and more tightly linked to current and expected requirements Participates in project requirements reviews, conceptual modelling, discovery processes, technical design reviews, and project meetings in order to provide appropriate guidance that influences toward positive business outcomes. Qualifications: Experience with SAP S4/HANA, HANA Modelling, SQL Skills, and big data with enterprise data warehousing experience Strong SAP HANA Datamodelling and performance optimization skills Ability to design, develop, and migrate data analytics solutions by sourcing data from SAP ECC, S/4 HANA, and SAP Data archival systems. Experience with S4/HANA migration initiatives and exposure to SAP OCM/SOM modules is a plus. Experience working with cross-functional teams to manage the impact of SAP ECC to S/4HANA migration on analytics reporting for sales, bookings, finance, and subscription business areas. Strong experience on SQL and PLSQL skills. Ability to design, develop, and test ETL solutions, including modelling data warehouse metadata and automating data loading processes. Experience with big data technologies like Azure and Data Bricks is a plus. Experience monitoring, troubleshooting and tuning services and applications and operational expertise such as good troubleshooting skills, understanding of systems capacity, bottlenecks, and basics of memory, CPU, OS, storage, and networks. Bachelor's degree in computer science, Information Science, Information Technology or Engineering or a related Field If this sounds like something you'd be interested in, please do reply with your latest CV, rate and availability, I will be happy to reach you back. Thank you so much beforehand and best regards, Alba Cougil Celix Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
12/03/2024
Project-based
Our client based in San Jose, California, is currently looking for a Senior SAP HANA Developer for an immediate start. Start: ASAP Location: 100% remote Language: English Full tim e Freelance Long term: 6 months contract rolling. Rate: negotiable, please share your best. The Challenge: The SAP HANA Developer performs a wide range of job duties utilizing technical know-how and develop an analytics product that will generate insights into customer journey. Maintains a very hands-on focus for technology matters combined with an affinity for solving complex technical issues, enabling tools for self-service data analyst community and delivering projects on time with high quality. Who you are: You have the ability to work independently, prioritize individual workload, troubleshoot and Remedy problems under pressing deadlines and with minimal need for escalation You exercise good judgement and a pragmatic approach to delivering solutions that optimizes architecture activities across company needs, business constraints and varying technological realities Document and demonstrate solutions by developing design documentation, code comments, presentations and code execution. You are customer service oriented Responsibilities: Provide the creation of useful models to communicate current state, future state, and gap definitions in support of decision-making processes. Consult in the refinement of existing models, adding new ideas to make the result more flexible and more tightly linked to current and expected requirements Participates in project requirements reviews, conceptual modelling, discovery processes, technical design reviews, and project meetings in order to provide appropriate guidance that influences toward positive business outcomes. Qualifications: Experience with SAP S4/HANA, HANA Modelling, SQL Skills, and big data with enterprise data warehousing experience Strong SAP HANA Datamodelling and performance optimization skills Ability to design, develop, and migrate data analytics solutions by sourcing data from SAP ECC, S/4 HANA, and SAP Data archival systems. Experience with S4/HANA migration initiatives and exposure to SAP OCM/SOM modules is a plus. Experience working with cross-functional teams to manage the impact of SAP ECC to S/4HANA migration on analytics reporting for sales, bookings, finance, and subscription business areas. Strong experience on SQL and PLSQL skills. Ability to design, develop, and test ETL solutions, including modelling data warehouse metadata and automating data loading processes. Experience with big data technologies like Azure and Data Bricks is a plus. Experience monitoring, troubleshooting and tuning services and applications and operational expertise such as good troubleshooting skills, understanding of systems capacity, bottlenecks, and basics of memory, CPU, OS, storage, and networks. Bachelor's degree in computer science, Information Science, Information Technology or Engineering or a related Field If this sounds like something you'd be interested in, please do reply with your latest CV, rate and availability, I will be happy to reach you back. Thank you so much beforehand and best regards, Alba Cougil Celix Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.