CRM Operations Expert

S.C. Orange România S.A

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CRM Operations Expert

Orange Romania is looking for a new expert in our Operation Team in order to own and coordinate all actions related to the Online Applications. If you want to grow in a team of professionals and you want your work to impact the experience of over 10 million people, you should join our team.

Here we believe that if  you want to improve yourself, you have to believe in what you do.  We do our best to create an environment  where you can come to work daily with energy and enthusiasm, aiming to make the best of your work and provide the best services for your customers. 

We provide you an environment where your ideas can become the next improvements. We like to think we are a team in which people are inspired to experience, innovate and reinvent their role daily, trying to make the best of their work, create and inspire. A team in which you have the chance to collaborate with people who share the same values and beliefs.

We are seeking for people who:

  • Show optimism and enthusiasm in their working and enjoy challenges
  • Show interest in delivering the best results for the customer, being able to meet the expectations
  • Are self-motivated and always desire to learn and improve
  • Support others opinions and ideas
  • Have good communication skills
  • Show flexibility in relation to other people
  • Sustain innovation and optimization and are always trying to find new  solutions for problems
  • Have very strong problem-solving skills, attention to detail and commitment to quality
  • Are able to work in a (sometimes) stressful environment and are able to respect deadlines and track the issues until they are resolved
  • Like playing guitar, board games and sports
  • Want to have fun and create new experiences with a great team

What you will be doing:

  • Operation and administration of complex information systems and various technologies
  • Configuration and maintenance of production application infrastructure components
  • Systems monitoring and supervision
  • Involvement in development and maintenance of monitoring tools
  • Ensure systems availability and second level of support
  • Ensure timely and accurate resolution of the incidents
  • Troubleshooting and analysis for finding the root cause of issues
  • Active involvement in the automation of recurrent processes
  • On call support

What you need to know:

  • This position requires at least 2 years of experience in application administration area, with a proven understanding of applications at a functional and technical level
  • Technical university background– IT, Telecom, Electronics, Cybernetics
  • Very good knowledge of Linux systems – command line and shell scripting
  • Experience in database systems: Oracle, PostgreSQL, MySQL– procedures, packages, functions, scripts
  • Good knowledge of web servers JBoss, Weblogic, Apache, Nginx
  • Experience with one of following monitoring tools and providers: Nagios, Check_MK, Prometheus etc. and best practices
  • Networking knowledge - TCP/IP, DNS, Routing etc.
  • Operating systems: Linux, Unix, Windows Server
  • Programming languages: Python, Java, Perl etc
  • English and Romanian advanced verbal and written skills

Represents a plus if you have experience with:

  • Logstash, ElasticSearch, Kibana, Docker, Rancher, Puppet, Ansible etc.
  • ITIL knowledge

We can offer you the possibility to grow inside a team with qualified members and we will constantly expose you to new experiences from which you can learn. We offer you a variety of online and in-class courses which can help you improve your technical skills and also your soft skills. We support initiatives and work at finding ways to connect and integrate private and professional life.

Thank you for applying!
Descriere companie

Detalii oferta de angajare

14 Sep 2018

Locatia jobului

Bucuresti, Rom창nia

Tip job

Categorie job


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