Salesforce Development Manager 2 days per week in the office Salesforce expert needed for a business critical, high availability, highly complex and customised environment - this role needs someone who has been in a technical Salesforce role and is moved into management and leadership - but still loves to be hands on at the higher level. You will have responsibility and accountability for the entire Salesforce ecosystem, which is the foundation of the business across all operational areas, from Contact centre through to Finance. The system will be maintained, supported, enhanced, and improved in accordance with business priorities and industry best practices. Salesforce is key to the company and is used across all areas of the business. You will * Serve as the Subject Matter Expert for all aspects of Salesforce, providing comprehensive knowledge and guidance. * Manage the Technology Roadmap of enhancements and upgrades prioritising changes to the system in line with business priorities. * Provide technical leadership to the Salesforce team, ensuring effective and efficient operations. * Manage the delivery of all technical change, including configuration, custom development, Test and Deploy for Salesforce. * Guide multi-discipline teams, both technical and non-technical, including quality assurance testers, administrators, and developers. * Establish and enforce best practices for Salesforce technical solutions, data management, security, performance and integrations. * Develop enterprise-grade architecture, solutions and processes which truly utilise and realise the value of the platform. * Lead technical design sessions, architecting and documenting solutions aligned with business objectives, while identifying gaps between current and desired end states. * Collaborate with stakeholders to define requirements, deliverables, and set and manage expectations, fostering strong relationships and collaboration. * Your background will of course be Salesforce focussed - experience across complex environments along with excellent stakeholder management skills. More specifically you will have: * Demonstratable experience with multi-cloud Salesforce solutions using the Salesforce product suite, including Sales Cloud, Service Cloud, Pardot, CRMA, Communities, AppExchange, FinancialForce (Now Certinia), CPQ and complementary technologies. * Proven experience in implementing new and optimizing well established Salesforce orgs, demonstrating adaptability and innovation, in-depth understanding * Hands-on Salesforce experience, with 3 years of demonstrated experience as a senior Salesforce Developer/Architect designing and successfully delivering large or transformational outcomes at an enterprise level. * Experience with the Salesforce platform preferably in various industries, with multiple Salesforce certifications Developer/Admin with progress towards Architect certification.
19/04/2024
Full time
Salesforce Development Manager 2 days per week in the office Salesforce expert needed for a business critical, high availability, highly complex and customised environment - this role needs someone who has been in a technical Salesforce role and is moved into management and leadership - but still loves to be hands on at the higher level. You will have responsibility and accountability for the entire Salesforce ecosystem, which is the foundation of the business across all operational areas, from Contact centre through to Finance. The system will be maintained, supported, enhanced, and improved in accordance with business priorities and industry best practices. Salesforce is key to the company and is used across all areas of the business. You will * Serve as the Subject Matter Expert for all aspects of Salesforce, providing comprehensive knowledge and guidance. * Manage the Technology Roadmap of enhancements and upgrades prioritising changes to the system in line with business priorities. * Provide technical leadership to the Salesforce team, ensuring effective and efficient operations. * Manage the delivery of all technical change, including configuration, custom development, Test and Deploy for Salesforce. * Guide multi-discipline teams, both technical and non-technical, including quality assurance testers, administrators, and developers. * Establish and enforce best practices for Salesforce technical solutions, data management, security, performance and integrations. * Develop enterprise-grade architecture, solutions and processes which truly utilise and realise the value of the platform. * Lead technical design sessions, architecting and documenting solutions aligned with business objectives, while identifying gaps between current and desired end states. * Collaborate with stakeholders to define requirements, deliverables, and set and manage expectations, fostering strong relationships and collaboration. * Your background will of course be Salesforce focussed - experience across complex environments along with excellent stakeholder management skills. More specifically you will have: * Demonstratable experience with multi-cloud Salesforce solutions using the Salesforce product suite, including Sales Cloud, Service Cloud, Pardot, CRMA, Communities, AppExchange, FinancialForce (Now Certinia), CPQ and complementary technologies. * Proven experience in implementing new and optimizing well established Salesforce orgs, demonstrating adaptability and innovation, in-depth understanding * Hands-on Salesforce experience, with 3 years of demonstrated experience as a senior Salesforce Developer/Architect designing and successfully delivering large or transformational outcomes at an enterprise level. * Experience with the Salesforce platform preferably in various industries, with multiple Salesforce certifications Developer/Admin with progress towards Architect certification.
As a Principal .NET Developer, you will report to the Director of Software Engineering based in Cork. You will play a key role in the development, architecture, maintenance, and technical direction of the Connected Services Cloud. You will be part of a growing cross-functional team of Mobile, Web, Embedded software engineers, UI/UX engineers, and product owners. Responsibilities Full end-to-end ownership of software product design and delivery Work closely with internal teams to bring a Quality First mentality and shift testing left. Cultivate a positive attitude and willingness to take on new tasks as they arise. Take part in code reviews for various languages and services Gather and define specifications and requirements based on technical needs. Operate both individually and in Tandem with other team members Work on bug fixing and improving application performance. Help teams with root cause analysis of performance & scalability issues and contribute code to help address these issues. Participate in the use of CI, source control, tracking systems, and development tools. Work closely with our Embedded, Mobile, and Web Engineering Managers and Architect on the technical direction of the Cloud. Requirements 8+ years' experience of .NET Experience Designing APIs and distributed systems. Knowledge of orchestration and containerisation technologies (such as Docker and Kubernetes). Knowledge of message queuing technologies and frameworks. Expertise in using observability, monitoring, and analytics technologies to inform choices. Knowledge of CI/CD pipelines and how to incorporate testing frameworks into them. Experience with both relational and non-relational databases (MongoDB, Snowflake, MariaDB, ArangoDB, etc). Backend microservice development experience, encompassing NoSQL, asynchronous messaging (such as Rabbit), and REST. Knowledge of AWS, Azure, and/or Google Cloud Platform, among other cloud providers. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. I am a Principal consultant for Hays Technology, specialising in .NET technologies, helping tech professionals develop their careers and ensuring organisations are supported by the top talent. Hays Ireland is a trading division of Hays Specialist Recruitment (Ireland) Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
19/04/2024
Full time
As a Principal .NET Developer, you will report to the Director of Software Engineering based in Cork. You will play a key role in the development, architecture, maintenance, and technical direction of the Connected Services Cloud. You will be part of a growing cross-functional team of Mobile, Web, Embedded software engineers, UI/UX engineers, and product owners. Responsibilities Full end-to-end ownership of software product design and delivery Work closely with internal teams to bring a Quality First mentality and shift testing left. Cultivate a positive attitude and willingness to take on new tasks as they arise. Take part in code reviews for various languages and services Gather and define specifications and requirements based on technical needs. Operate both individually and in Tandem with other team members Work on bug fixing and improving application performance. Help teams with root cause analysis of performance & scalability issues and contribute code to help address these issues. Participate in the use of CI, source control, tracking systems, and development tools. Work closely with our Embedded, Mobile, and Web Engineering Managers and Architect on the technical direction of the Cloud. Requirements 8+ years' experience of .NET Experience Designing APIs and distributed systems. Knowledge of orchestration and containerisation technologies (such as Docker and Kubernetes). Knowledge of message queuing technologies and frameworks. Expertise in using observability, monitoring, and analytics technologies to inform choices. Knowledge of CI/CD pipelines and how to incorporate testing frameworks into them. Experience with both relational and non-relational databases (MongoDB, Snowflake, MariaDB, ArangoDB, etc). Backend microservice development experience, encompassing NoSQL, asynchronous messaging (such as Rabbit), and REST. Knowledge of AWS, Azure, and/or Google Cloud Platform, among other cloud providers. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. I am a Principal consultant for Hays Technology, specialising in .NET technologies, helping tech professionals develop their careers and ensuring organisations are supported by the top talent. Hays Ireland is a trading division of Hays Specialist Recruitment (Ireland) Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Full stack Node Developer - Perm £80k - Economic Marketing Analytics A Global Marketing Agency a part of the S4 group is looking for a Full-stack Node Developer to take ownership of building a self-service platform to allow customers to utilise their Econometric marketing tools. As a Fullstack developer, your focus is to bring this prototype into production and be responsible for the design, build and implementation of this platform using the latest technologies. Working closely with data scientists and economist modellers, you will influence on how best to integrate these models to ensure the platform is secure, sleek and robust. This role will not have direct-line/managerial responsibilities. Salary: £60,000-£80,000 Location: 1-2x per week in the City of London Requirements: Senior experience and knowledge using Node.JS OR NEXT.JS Must have Front End experience using React or Vue Experience working with cloud technologies such as AWS or GCP Experience with databases such as; MySQL and NO-SQL (MongoDB or Big Query) Preferable experience working with core data libraries in R or Python Must have experience owning or leading a product development. Desirable background in Marketing Analytics If you're interested in an opportunity that offers autonomy to shape and build an economist marketing analytics platform for a well-respected company. Please apply with an up-to-date CV to begin a conversation! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
19/04/2024
Full time
Full stack Node Developer - Perm £80k - Economic Marketing Analytics A Global Marketing Agency a part of the S4 group is looking for a Full-stack Node Developer to take ownership of building a self-service platform to allow customers to utilise their Econometric marketing tools. As a Fullstack developer, your focus is to bring this prototype into production and be responsible for the design, build and implementation of this platform using the latest technologies. Working closely with data scientists and economist modellers, you will influence on how best to integrate these models to ensure the platform is secure, sleek and robust. This role will not have direct-line/managerial responsibilities. Salary: £60,000-£80,000 Location: 1-2x per week in the City of London Requirements: Senior experience and knowledge using Node.JS OR NEXT.JS Must have Front End experience using React or Vue Experience working with cloud technologies such as AWS or GCP Experience with databases such as; MySQL and NO-SQL (MongoDB or Big Query) Preferable experience working with core data libraries in R or Python Must have experience owning or leading a product development. Desirable background in Marketing Analytics If you're interested in an opportunity that offers autonomy to shape and build an economist marketing analytics platform for a well-respected company. Please apply with an up-to-date CV to begin a conversation! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
IT Manager required by a market-leading digital technology business who continue to grow exponentially. My client partners with an enviable list of clients and due to ongoing growth they are at the point where they need a dedicated IT Manager to oversee their whole IT and Systems environment. Their environment is based across two sites (London and Brighton) with the physical data centre based on the Brighton site (running Kubernetes and OpenStack). They have a great technical setup generally, with their cloud infrastructure hosted on AWS using all core AWS components - S3, IAM, RDS, Redshift, EC2, EKS, Cloudfront and RabbitMQ. Their laptops are a mix of Mac, Windows and Linux and they also use AD & LDAP and this role would see you overseeing this technical setup as well as leading the support function. As the new IT Manager you will be a part of the leadership team and oversee a technical environment used by around 200 staff who have amazing amounts of passion for their work. We are looking for an IT Manager with the following skills: Must have been working at senior or Lead level with prior decision-making responsibilities Commercial AWS experience is essential as this is a main part of their environment Some Kubernetes experience is required Linux and Windows is required The ability to commute to London or Brighton when needed is essential (but the role is going to be mostly remote) Previous work with a scale up or fast-growing agency of a similar size would be a great bonus Our client has a constant focus on new development and technology and offers an excellent home with progressive career opportunities. The offices are in London and Brighton and although this role is mostly remote you must be able to commute to both sites when needed, due to the physical infrastructure. I am working exclusively on this IT Manager position, so if you want to be part of an awesome team then please send your CV to Rob Goffin at IT Recruitment Solutions now! IT Manager, Systems Manager, Infrastructure Manager, AWS, Kubernetes, Linux, Windows, London, Brighton, UK, Permanent London/Remote £60,000 - £70,000
19/04/2024
Full time
IT Manager required by a market-leading digital technology business who continue to grow exponentially. My client partners with an enviable list of clients and due to ongoing growth they are at the point where they need a dedicated IT Manager to oversee their whole IT and Systems environment. Their environment is based across two sites (London and Brighton) with the physical data centre based on the Brighton site (running Kubernetes and OpenStack). They have a great technical setup generally, with their cloud infrastructure hosted on AWS using all core AWS components - S3, IAM, RDS, Redshift, EC2, EKS, Cloudfront and RabbitMQ. Their laptops are a mix of Mac, Windows and Linux and they also use AD & LDAP and this role would see you overseeing this technical setup as well as leading the support function. As the new IT Manager you will be a part of the leadership team and oversee a technical environment used by around 200 staff who have amazing amounts of passion for their work. We are looking for an IT Manager with the following skills: Must have been working at senior or Lead level with prior decision-making responsibilities Commercial AWS experience is essential as this is a main part of their environment Some Kubernetes experience is required Linux and Windows is required The ability to commute to London or Brighton when needed is essential (but the role is going to be mostly remote) Previous work with a scale up or fast-growing agency of a similar size would be a great bonus Our client has a constant focus on new development and technology and offers an excellent home with progressive career opportunities. The offices are in London and Brighton and although this role is mostly remote you must be able to commute to both sites when needed, due to the physical infrastructure. I am working exclusively on this IT Manager position, so if you want to be part of an awesome team then please send your CV to Rob Goffin at IT Recruitment Solutions now! IT Manager, Systems Manager, Infrastructure Manager, AWS, Kubernetes, Linux, Windows, London, Brighton, UK, Permanent London/Remote £60,000 - £70,000
IT Manager required by a market-leading digital technology business who continue to grow exponentially. My client partners with an enviable list of clients and due to ongoing growth they are at the point where they need a dedicated IT Manager to oversee their whole IT and Systems environment. Their environment is based across two sites (London and Brighton) with the physical data centre based on the Brighton site (running Kubernetes and OpenStack). They have a great technical setup generally, with their cloud infrastructure hosted on AWS using all core AWS components - S3, IAM, RDS, Redshift, EC2, EKS, Cloudfront and RabbitMQ. Their laptops are a mix of Mac, Windows and Linux and they also use AD & LDAP and this role would see you overseeing this technical setup as well as leading the support function. As the new IT Manager you will be a part of the leadership team and oversee a technical environment used by around 200 staff who have amazing amounts of passion for their work. We are looking for an IT Manager with the following skills: Must have been working at senior or Lead level with prior decision-making responsibilities Commercial AWS experience is essential as this is a main part of their environment Some Kubernetes experience is required Linux and Windows is required The ability to commute to London or Brighton when needed is essential (but the role is going to be mostly remote) Previous work with a scale up or fast-growing agency of a similar size would be a great bonus Our client has a constant focus on new development and technology and offers an excellent home with progressive career opportunities. The offices are in London and Brighton and although this role is mostly remote you must be able to commute to both sites when needed, due to the physical infrastructure. I am working exclusively on this IT Manager position, so if you want to be part of an awesome team then please send your CV to Rob Goffin at IT Recruitment Solutions now! IT Manager, Systems Manager, Infrastructure Manager, AWS, Kubernetes, Linux, Windows, London, Brighton, UK, Permanent Brighton/Remote £60,000 - £70,000
19/04/2024
Full time
IT Manager required by a market-leading digital technology business who continue to grow exponentially. My client partners with an enviable list of clients and due to ongoing growth they are at the point where they need a dedicated IT Manager to oversee their whole IT and Systems environment. Their environment is based across two sites (London and Brighton) with the physical data centre based on the Brighton site (running Kubernetes and OpenStack). They have a great technical setup generally, with their cloud infrastructure hosted on AWS using all core AWS components - S3, IAM, RDS, Redshift, EC2, EKS, Cloudfront and RabbitMQ. Their laptops are a mix of Mac, Windows and Linux and they also use AD & LDAP and this role would see you overseeing this technical setup as well as leading the support function. As the new IT Manager you will be a part of the leadership team and oversee a technical environment used by around 200 staff who have amazing amounts of passion for their work. We are looking for an IT Manager with the following skills: Must have been working at senior or Lead level with prior decision-making responsibilities Commercial AWS experience is essential as this is a main part of their environment Some Kubernetes experience is required Linux and Windows is required The ability to commute to London or Brighton when needed is essential (but the role is going to be mostly remote) Previous work with a scale up or fast-growing agency of a similar size would be a great bonus Our client has a constant focus on new development and technology and offers an excellent home with progressive career opportunities. The offices are in London and Brighton and although this role is mostly remote you must be able to commute to both sites when needed, due to the physical infrastructure. I am working exclusively on this IT Manager position, so if you want to be part of an awesome team then please send your CV to Rob Goffin at IT Recruitment Solutions now! IT Manager, Systems Manager, Infrastructure Manager, AWS, Kubernetes, Linux, Windows, London, Brighton, UK, Permanent Brighton/Remote £60,000 - £70,000
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd/3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Lake Windermere. Role info: 2nd Line/3rd IT Support Engineer Keswick, Lake District Office Based/Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, Servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd/3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of Servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks/backup solutions including cloud solutions when required. + Managing support tickets for our client base via telephone, remote and on-site methods. + Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience. + Demonstrable troubleshooting skills that range from user desktop support to server and cloud services. + Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory. + Desktop support including email clients, and Internet connection troubleshooting. + Office software, printer installations, and general problem diagnostics procedures. + Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms. + Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures. + Fundamental knowledge of IP Networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage/Ninja RMM. + Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc. + Wi-Fi networks including point-to-point Wi-Fi links. + VoIP telecommunications exposure. + Knowledge of IP Networks. + Knowledge of one of the mainstream Firewall/networking brands - Draytek, Sophos, HP, Ubiquiti, Cisco. + Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills. + Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards. + Capability to autonomously self-assign workloads and schedule others as part of the team. + Well-presented alongside good written and verbal English skills. + Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience/Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
19/04/2024
Full time
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd/3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Lake Windermere. Role info: 2nd Line/3rd IT Support Engineer Keswick, Lake District Office Based/Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, Servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd/3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of Servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks/backup solutions including cloud solutions when required. + Managing support tickets for our client base via telephone, remote and on-site methods. + Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience. + Demonstrable troubleshooting skills that range from user desktop support to server and cloud services. + Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory. + Desktop support including email clients, and Internet connection troubleshooting. + Office software, printer installations, and general problem diagnostics procedures. + Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms. + Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures. + Fundamental knowledge of IP Networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage/Ninja RMM. + Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc. + Wi-Fi networks including point-to-point Wi-Fi links. + VoIP telecommunications exposure. + Knowledge of IP Networks. + Knowledge of one of the mainstream Firewall/networking brands - Draytek, Sophos, HP, Ubiquiti, Cisco. + Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills. + Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards. + Capability to autonomously self-assign workloads and schedule others as part of the team. + Well-presented alongside good written and verbal English skills. + Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience/Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
Security Engineering Lead London up to £100K 3 days per week in the office This household name are undertaking a huge technology transformation in the MS Azure space and are looking to hire a hand's on Security Engineering Lead as part of this change. They have made an impressive dent in the E-commerce market of the past 10 years and are continuing to dominate this space. Security Engineering Lead: The Role As a Security Engineering Lead you will be the first hire into this growing team so your role will involve a mixture of hands-on security engineering including python Scripting as well as hiring and supporting a team. Some of your duties will include: Developing and implementing an overarching security technology strategy aligned with business objectives, industry best practices, and regulatory requirements. Collaborating with cross-functional teams, including information security, architecture, platform engineering, network engineering, and software development, to integrate security technologies into organisational systems and applications. Ensuring the proper planning, execution, and completion of security technology projects, ensuring that these are delivered on time and on budget Performing risk assessments and vulnerability assessments to identify potential security gaps or weaknesses in existing technologies and recommending appropriate remediations. Monitoring security technology function and respond to any errors and failures which may occur. Security Engineering Lead: Your profile Proven experience in security technology management, with at least 5 years in a technical leadership or managerial capacity. Strong technical background in security technologies, including Firewalls, IDS/IPS, SIEM, access control systems, DLP, encryption, etc. In-depth knowledge of security frameworks, standards, and best practices (eg, ISO 27001, NIST Cybersecurity Framework). Demonstrable experience in managing security technology projects, from initiation to completion, ensuring adherence to timelines. Professional certifications such as CISSP, CISM, CISA, or other relevant certifications. Experience working with Microsoft cloud security technologies, especially Sentinel, Defender and Purview Python programming knowledge - able to write scripts etc REST/Graph API experience Azure Kubernetes Service experience
18/04/2024
Full time
Security Engineering Lead London up to £100K 3 days per week in the office This household name are undertaking a huge technology transformation in the MS Azure space and are looking to hire a hand's on Security Engineering Lead as part of this change. They have made an impressive dent in the E-commerce market of the past 10 years and are continuing to dominate this space. Security Engineering Lead: The Role As a Security Engineering Lead you will be the first hire into this growing team so your role will involve a mixture of hands-on security engineering including python Scripting as well as hiring and supporting a team. Some of your duties will include: Developing and implementing an overarching security technology strategy aligned with business objectives, industry best practices, and regulatory requirements. Collaborating with cross-functional teams, including information security, architecture, platform engineering, network engineering, and software development, to integrate security technologies into organisational systems and applications. Ensuring the proper planning, execution, and completion of security technology projects, ensuring that these are delivered on time and on budget Performing risk assessments and vulnerability assessments to identify potential security gaps or weaknesses in existing technologies and recommending appropriate remediations. Monitoring security technology function and respond to any errors and failures which may occur. Security Engineering Lead: Your profile Proven experience in security technology management, with at least 5 years in a technical leadership or managerial capacity. Strong technical background in security technologies, including Firewalls, IDS/IPS, SIEM, access control systems, DLP, encryption, etc. In-depth knowledge of security frameworks, standards, and best practices (eg, ISO 27001, NIST Cybersecurity Framework). Demonstrable experience in managing security technology projects, from initiation to completion, ensuring adherence to timelines. Professional certifications such as CISSP, CISM, CISA, or other relevant certifications. Experience working with Microsoft cloud security technologies, especially Sentinel, Defender and Purview Python programming knowledge - able to write scripts etc REST/Graph API experience Azure Kubernetes Service experience
What can you expect as a Senior Data Engineer - SQL Azure/Data Factory/Databricks/Python/Azure DevOps Working for a respected Microsoft Gold Partner that will help you gain Microsoft certifications; Joining a rapidly expanding and innovative organisation with exciting plans for 2024, that will give you the freedom to grow as an Azure Data professional, with a clear career path; Working with clients across various industries on exciting projects that will see you utilising the latest products within the Microsoft Azure and SQL Data analytics stack; A flat hierarchy and no-door policy. You won't have a manager but a mentor who will help you grow from both a business and technical perspective; A basic salary between £60k - £70k is on offer depending on your depth and breadth of experience in Azure Data Platform engineering and Microsoft Business Intelligence and if you have worked for a consultancy previously. Multiple Senior Data Engineers are required to join a well-respected Microsoft Gold Partner on a permanent basis. The Senior Data Engineer role will vary depending on client project requirements but will primarily focus on the delivery of enterprise-level applications in the Azure Data Services and Microsoft Cloud Business Intelligence arena. Whilst the role is NOT fully remote, there is a lot of flexibility around how often you would like to be in the office or work from home, with current requirements to be on client site are minimal. However, as a Senior Data Engineer, you should expect and be willing to travel to client site as and when required for discovery and playback meetings, etc Again, the basic salary on offer for the Senior Data Engineer position will range between £60,000 - 70,000 depending on experience, plus bonus and benefits. Skills & experience required for the Senior Data Engineer role: Current/previous experience taking a lead role in delivering Azure data solutions; Proven experience developing enterprise traditional Microsoft BI/Data Warehousing and Azure Data Analytics solutions Commercial experience working with one or more of the following Azure data services (ADS): Azure Data Factory, Azure Data Lake Store and Azure Data Lake Analytics with uSQL, Azure Databricks, Azure SQL DB and Azure SQL DW/Azure Synapse Analytics, Azure Analysis Services with DAX, etc Power BI data visualization (Power BI Desktop, Power BI Service) (desirable) Previous and recent experience working for a reputable consultancy (Highly desirable); Excellent stakeholder management experience. This is an excellent time for an Senior Data Engineer to join a Cloud Data Analytics Specialist with a prestigious client base where you can really make a name for yourself in the SQL community! To find out more, please send your CV to Lewis Blades for review. DISCLAIMER: Venturi is a staffing business dedicated to you, differentiating ourselves in the marketplace by quality of service and candidate delivery. Our highly skilled and experienced staff operate within dedicated markets to give you the best service possible. Venturi markets include Data & Business Intelligence, Data Science, Software Development & Engineering, DevOps & Cloud, Infrastructure & Support, Network & Security and Change & Business Transformation. Venturi operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age, and we confirm that we are happy to accept applications from persons of any age for this role.
18/04/2024
Full time
What can you expect as a Senior Data Engineer - SQL Azure/Data Factory/Databricks/Python/Azure DevOps Working for a respected Microsoft Gold Partner that will help you gain Microsoft certifications; Joining a rapidly expanding and innovative organisation with exciting plans for 2024, that will give you the freedom to grow as an Azure Data professional, with a clear career path; Working with clients across various industries on exciting projects that will see you utilising the latest products within the Microsoft Azure and SQL Data analytics stack; A flat hierarchy and no-door policy. You won't have a manager but a mentor who will help you grow from both a business and technical perspective; A basic salary between £60k - £70k is on offer depending on your depth and breadth of experience in Azure Data Platform engineering and Microsoft Business Intelligence and if you have worked for a consultancy previously. Multiple Senior Data Engineers are required to join a well-respected Microsoft Gold Partner on a permanent basis. The Senior Data Engineer role will vary depending on client project requirements but will primarily focus on the delivery of enterprise-level applications in the Azure Data Services and Microsoft Cloud Business Intelligence arena. Whilst the role is NOT fully remote, there is a lot of flexibility around how often you would like to be in the office or work from home, with current requirements to be on client site are minimal. However, as a Senior Data Engineer, you should expect and be willing to travel to client site as and when required for discovery and playback meetings, etc Again, the basic salary on offer for the Senior Data Engineer position will range between £60,000 - 70,000 depending on experience, plus bonus and benefits. Skills & experience required for the Senior Data Engineer role: Current/previous experience taking a lead role in delivering Azure data solutions; Proven experience developing enterprise traditional Microsoft BI/Data Warehousing and Azure Data Analytics solutions Commercial experience working with one or more of the following Azure data services (ADS): Azure Data Factory, Azure Data Lake Store and Azure Data Lake Analytics with uSQL, Azure Databricks, Azure SQL DB and Azure SQL DW/Azure Synapse Analytics, Azure Analysis Services with DAX, etc Power BI data visualization (Power BI Desktop, Power BI Service) (desirable) Previous and recent experience working for a reputable consultancy (Highly desirable); Excellent stakeholder management experience. This is an excellent time for an Senior Data Engineer to join a Cloud Data Analytics Specialist with a prestigious client base where you can really make a name for yourself in the SQL community! To find out more, please send your CV to Lewis Blades for review. DISCLAIMER: Venturi is a staffing business dedicated to you, differentiating ourselves in the marketplace by quality of service and candidate delivery. Our highly skilled and experienced staff operate within dedicated markets to give you the best service possible. Venturi markets include Data & Business Intelligence, Data Science, Software Development & Engineering, DevOps & Cloud, Infrastructure & Support, Network & Security and Change & Business Transformation. Venturi operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age, and we confirm that we are happy to accept applications from persons of any age for this role.
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a M365 Platform Manager. This manager will have a heavy focus with MS Teams. The team is seeking at least three to four years' experience in MS Teams that includes audio/visual conferencing, analytics, Team Premium, and MT SME. Also will need experience with SharePoint Online, OneDrive, OneNote, Planner Streams, PowerShell, etc. They will manage a team of consultants and focus on policies, compliance, change management, etc. Responsibilities: Provide leadership in establishing robust M365 service administration protocols Administers M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Continually develops the processes and policies for provisioning Forms a community with the Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Qualifications Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development
18/04/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a M365 Platform Manager. This manager will have a heavy focus with MS Teams. The team is seeking at least three to four years' experience in MS Teams that includes audio/visual conferencing, analytics, Team Premium, and MT SME. Also will need experience with SharePoint Online, OneDrive, OneNote, Planner Streams, PowerShell, etc. They will manage a team of consultants and focus on policies, compliance, change management, etc. Responsibilities: Provide leadership in establishing robust M365 service administration protocols Administers M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Continually develops the processes and policies for provisioning Forms a community with the Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Qualifications Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development
Experience: 20+ Years Mandatory to have: SAP S/4HANA Certification with Pre-sales experience in Finance Background. Key Objectives: To be part of the EMEA Solution team crafting innovative SAP solution Analysis of business requirements Provide a compelling proposition for Client's SAP customer for their Digital transformation journey. Design and implementation of full solutions. Identify integration issues and develop solutions to these issues. Coach and develop skills within a project team. Work effectively in mixed client and consultancy teams. Willing to travel across Europe for Client Workshops and Sessions Collaborate as a key member of the sales team to represent the solution offering to the client buyer. Skills/Knowledge/Experience Required: Enterprise Solution Architect Lead for SAP S/4HANA Finance, Management Accounting, Reporting & Compliance. ERP Transformation Solutioning for global customers, covering multiple industries. Extensive SAP implementation experience using integrated financials. Ability to design innovative finance solutions combining use of Digital Core, Cloud and SAP Cloud Platform elements. Understanding of the use of SAP technology to meet the opportunities of continuous and predictive accounting. Key experience areas of Shared Service Centre design, central finance systems, Receivables & Collections processes, cash, bank and treasury management Strong industry background using providing finance solutions. Minimum 3 to 4 end to end S/4HANA implementations S/4HANA Certification Track history of leadership Strong client facing Consultancy experience. Experience of working with multi-cultural team based across various geographies. Language skills - Fluent in English (written and verbal) Core Skills: Strong commercial background working in SAP Solution Pre-sales. Demonstrates excellent communication skills both verbally and in writing. Can conceptualize and communicate winning propositions - making complex ideas look simply. Bright, ability to rapidly pick-up new technologies, propositions and business areas Outcome oriented - maximizing balance of effort vs benefit to achieve objectives. Ability to work under own initiative and under tight time pressures - planning, prioritizing and controlling own workload. Precise approach to project management and procedures Ability to assert own ideas to clients and senior management. Is able to give strong coaching and feedback where needed to client team members. Continuous improvement - Inquisitive - self-teaching of relevant new business thinking and technology solutions. Proactively contributes to the body of knowledge. Uses a set of basic consulting tools. Is able to conduct one-to-one interviews with middle managers. Can contribute to a mixed workshop process. Role Competencies: Detailed knowledge of business requirements and solutions in their focus area (Technology, Industry or LOB) Mobilize and motivate a project team. Ability to organize and co-ordinate diverse groups in complex situations. Broad content experience across multiple lines of business Broad technical appreciation - including ALL key SAP functionality and technology; With ability to rapidly assess new technology solutions. Lead functional/technical architecture in complex SAP and non-SAP environments. Support the Programme Director to develop phasing strategy, plans, benefits case, org structures, risks and issues. Command the respect and confidence of other Solution Architects, Solution Directors and the Commercial Team Ability to develop HCLTech's methods and tools and contribute to Solution Team strategy. Manages design workshops on multiple area of expertise. Client Development: Can contribute technical or procedural sections to a proposal. Can present a proposal with the sales team. Can identify and escalate business development opportunities. Delivery Excellence: Able to effectively manage a team of client team members. Understands delivery within a fixed price model and able to operate effectively within those constraints. Can take ownership of sub-plans for specific IBP's and can plan own time to ensure project milestones are met. Able to take an issue, then plan and deliver a solution using own initiative, with little guidance. Identifies and escalates issues and risks within project structure. Can build strong relationships with consultants within the project. Able to receive feedback/coaching on performance from other members of the team positively. Have a strong understanding of Agile and Scrum methodologies.
18/04/2024
Full time
Experience: 20+ Years Mandatory to have: SAP S/4HANA Certification with Pre-sales experience in Finance Background. Key Objectives: To be part of the EMEA Solution team crafting innovative SAP solution Analysis of business requirements Provide a compelling proposition for Client's SAP customer for their Digital transformation journey. Design and implementation of full solutions. Identify integration issues and develop solutions to these issues. Coach and develop skills within a project team. Work effectively in mixed client and consultancy teams. Willing to travel across Europe for Client Workshops and Sessions Collaborate as a key member of the sales team to represent the solution offering to the client buyer. Skills/Knowledge/Experience Required: Enterprise Solution Architect Lead for SAP S/4HANA Finance, Management Accounting, Reporting & Compliance. ERP Transformation Solutioning for global customers, covering multiple industries. Extensive SAP implementation experience using integrated financials. Ability to design innovative finance solutions combining use of Digital Core, Cloud and SAP Cloud Platform elements. Understanding of the use of SAP technology to meet the opportunities of continuous and predictive accounting. Key experience areas of Shared Service Centre design, central finance systems, Receivables & Collections processes, cash, bank and treasury management Strong industry background using providing finance solutions. Minimum 3 to 4 end to end S/4HANA implementations S/4HANA Certification Track history of leadership Strong client facing Consultancy experience. Experience of working with multi-cultural team based across various geographies. Language skills - Fluent in English (written and verbal) Core Skills: Strong commercial background working in SAP Solution Pre-sales. Demonstrates excellent communication skills both verbally and in writing. Can conceptualize and communicate winning propositions - making complex ideas look simply. Bright, ability to rapidly pick-up new technologies, propositions and business areas Outcome oriented - maximizing balance of effort vs benefit to achieve objectives. Ability to work under own initiative and under tight time pressures - planning, prioritizing and controlling own workload. Precise approach to project management and procedures Ability to assert own ideas to clients and senior management. Is able to give strong coaching and feedback where needed to client team members. Continuous improvement - Inquisitive - self-teaching of relevant new business thinking and technology solutions. Proactively contributes to the body of knowledge. Uses a set of basic consulting tools. Is able to conduct one-to-one interviews with middle managers. Can contribute to a mixed workshop process. Role Competencies: Detailed knowledge of business requirements and solutions in their focus area (Technology, Industry or LOB) Mobilize and motivate a project team. Ability to organize and co-ordinate diverse groups in complex situations. Broad content experience across multiple lines of business Broad technical appreciation - including ALL key SAP functionality and technology; With ability to rapidly assess new technology solutions. Lead functional/technical architecture in complex SAP and non-SAP environments. Support the Programme Director to develop phasing strategy, plans, benefits case, org structures, risks and issues. Command the respect and confidence of other Solution Architects, Solution Directors and the Commercial Team Ability to develop HCLTech's methods and tools and contribute to Solution Team strategy. Manages design workshops on multiple area of expertise. Client Development: Can contribute technical or procedural sections to a proposal. Can present a proposal with the sales team. Can identify and escalate business development opportunities. Delivery Excellence: Able to effectively manage a team of client team members. Understands delivery within a fixed price model and able to operate effectively within those constraints. Can take ownership of sub-plans for specific IBP's and can plan own time to ensure project milestones are met. Able to take an issue, then plan and deliver a solution using own initiative, with little guidance. Identifies and escalates issues and risks within project structure. Can build strong relationships with consultants within the project. Able to receive feedback/coaching on performance from other members of the team positively. Have a strong understanding of Agile and Scrum methodologies.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Manager of Enterprise Quality Assurance. Candidate will lead the Quality Assurance (QA) function for the Information Technology Team. This leader will own quality strategies, implementation and institutionalization of specific tailored solutions for each production deliverable, ongoing development of the team and metrics development, reporting and improvement. The production deliverables include external and internal facing products running on or in laptops, desktops, mobile devices, data centers, cloud and hybrid environments around the world. An important goal of this role is to improve speed to business value and reducing defects that impact end-user productivity. Responsibilities: Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications: Bachelor's degree in Computer Science, Computer Engineering, Information Technology or equivalent experience. 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Strong listening skills and highly collaborative. Good written and verbal communication skills. Attention to detail where needed. Clearly expresses verbal and written ideas. Understands, interprets and evaluates messages. Collaborates effectively. Conducts him/herself with utmost integrity at all times. Reports unethical conduct as required. Encourages fiscal responsibility and maintains confidentiality. Builds and maintains positive and supportive relationships across all departments and offices. Resolves conflict constructively. Establishes an environment of trust to promote knowledge sharing and group participation. Effectively resolves conflicts. Technologies: Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
17/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Manager of Enterprise Quality Assurance. Candidate will lead the Quality Assurance (QA) function for the Information Technology Team. This leader will own quality strategies, implementation and institutionalization of specific tailored solutions for each production deliverable, ongoing development of the team and metrics development, reporting and improvement. The production deliverables include external and internal facing products running on or in laptops, desktops, mobile devices, data centers, cloud and hybrid environments around the world. An important goal of this role is to improve speed to business value and reducing defects that impact end-user productivity. Responsibilities: Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications: Bachelor's degree in Computer Science, Computer Engineering, Information Technology or equivalent experience. 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Strong listening skills and highly collaborative. Good written and verbal communication skills. Attention to detail where needed. Clearly expresses verbal and written ideas. Understands, interprets and evaluates messages. Collaborates effectively. Conducts him/herself with utmost integrity at all times. Reports unethical conduct as required. Encourages fiscal responsibility and maintains confidentiality. Builds and maintains positive and supportive relationships across all departments and offices. Resolves conflict constructively. Establishes an environment of trust to promote knowledge sharing and group participation. Effectively resolves conflicts. Technologies: Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
NO SPONSORSHIP QUALITY ASSURANCE MANAGER SALARY: $140K - $175K FLEX PLUS Bonus LOCATION: Chicago, IL This is a manager position. You will be a people manager managing vendors, outsourced resources, onshore, offshore, MSAS Back End technology. Applications desktop mobility strategies implementations products cloud global experience reducing defects that impact end users productivity will support QA development metrics agile tools processes Microsoft applications Jira ServiceNow This role will lead the Quality Assurance (QA) function for the Information Technology Team. This leader will own quality strategies, implementation and institutionalization of specific tailored solutions for each production deliverable, ongoing development of the team and metrics development, reporting and improvement. The production deliverables include external and internal facing products running on or in laptops, desktops, mobile devices, data centers, cloud and hybrid environments around the world. An important goal of this role is to improve speed to business value and reducing defects that impact end-user productivity. Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications & Requirements Bachelors degree 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Strong listening skills and highly collaborative. Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
17/04/2024
Full time
NO SPONSORSHIP QUALITY ASSURANCE MANAGER SALARY: $140K - $175K FLEX PLUS Bonus LOCATION: Chicago, IL This is a manager position. You will be a people manager managing vendors, outsourced resources, onshore, offshore, MSAS Back End technology. Applications desktop mobility strategies implementations products cloud global experience reducing defects that impact end users productivity will support QA development metrics agile tools processes Microsoft applications Jira ServiceNow This role will lead the Quality Assurance (QA) function for the Information Technology Team. This leader will own quality strategies, implementation and institutionalization of specific tailored solutions for each production deliverable, ongoing development of the team and metrics development, reporting and improvement. The production deliverables include external and internal facing products running on or in laptops, desktops, mobile devices, data centers, cloud and hybrid environments around the world. An important goal of this role is to improve speed to business value and reducing defects that impact end-user productivity. Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications & Requirements Bachelors degree 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Strong listening skills and highly collaborative. Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
Senior Angular 2+ Developer (Fintech, 3 days in office) Central Bournemouth £65,000 - £95,000 + Bonus + Healthcare Your new company I've been retained exclusively to recruit a new product team for a tech-first business that specialise managing investments for hedge funds, VC enterprises and private equity firms. They are insistent on working at the sharp edge of technology and are now looking to add an additional Senior Angular Developer to join their UI team. You will be working hybrid in this role, 3 days per week in their newly refurbished offices in Central Bournemouth, on commuting lines to London and 2 minutes from the Beach. Your new role This is an amazing opportunity and the ideal time to be getting involved at a Fintech company where software is a profit maker, not a cost. The Software Dev Manager does not compromise on equipment and tools to ensure they are ahead of the game. You'll be work alongside another hugely experienced Senior Angular Dev to build out the application side of their product. The team will reach 20-30 Developers in the next year, mostly responsible for contributing to their central platform which has enabled them to take market share. The roles are Senior and will start as individual contributor roles with large hands-on element, but they are open in speaking to Tech Leads who can mentor and become a go-to person within each Scrum Team. The Dev Manager has a clear mandate to scale, but with the right people. You'll be working alongside a really high-level team in a flat structure where your voice will be heard. Developers here are involved in software design and from start to finish on modules so you'll get full life cycle exposure. With fast-growth comes excellent progression opportunities and a real diversity to the tech you can work with. What you'll need to succeed We are looking for 7+ years commercial Core JavaScript experience and excellent TypeScript, with a specialist focus on the Angular framework - You must have worked with Angular 2+. Exposure to Microservices/Service Based Architecture will be desirable. You will be an advocate of software design patterns used appropriately, CI/CD, GIT and DevOps in an Agile environment. Everything runs on the cloud through AWS Infrastructure, so this experience would be a bonus. We expect Developers here to be involved with peer code reviews, unit/integration testing and refactoring/optimisation of code. What you'll get in return Working here you'll join a newly-formed team working on an enterprise level solution. There is great flexibility in working hours and it's a hybrid role with some home working available. They are offering a London salary on the South Coast which is rare to find and can will offer financial support to relocate for the role, and for any training/development you are interested in to further your career. On top of this there are some more fixed perks (10% bonus scheme, generous holiday, private healthcare, access to flexible benefits). What you need to do now To find out more and to be considered for this position please apply directly, or contact Max Wilcock, Business Director. At Hays Technology, we are shaping the future of recruitment. The rapid adoption of cloud, which is making customer interfaces more engaging and creating a seamless engagement with businesses, means that from the foundation of your organisation up, software developers are critical to success. As the competition for talent grows, we're ready and waiting to help developers really make an impact on organisations, so talk to us today. We are Hays Technology. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
17/04/2024
Full time
Senior Angular 2+ Developer (Fintech, 3 days in office) Central Bournemouth £65,000 - £95,000 + Bonus + Healthcare Your new company I've been retained exclusively to recruit a new product team for a tech-first business that specialise managing investments for hedge funds, VC enterprises and private equity firms. They are insistent on working at the sharp edge of technology and are now looking to add an additional Senior Angular Developer to join their UI team. You will be working hybrid in this role, 3 days per week in their newly refurbished offices in Central Bournemouth, on commuting lines to London and 2 minutes from the Beach. Your new role This is an amazing opportunity and the ideal time to be getting involved at a Fintech company where software is a profit maker, not a cost. The Software Dev Manager does not compromise on equipment and tools to ensure they are ahead of the game. You'll be work alongside another hugely experienced Senior Angular Dev to build out the application side of their product. The team will reach 20-30 Developers in the next year, mostly responsible for contributing to their central platform which has enabled them to take market share. The roles are Senior and will start as individual contributor roles with large hands-on element, but they are open in speaking to Tech Leads who can mentor and become a go-to person within each Scrum Team. The Dev Manager has a clear mandate to scale, but with the right people. You'll be working alongside a really high-level team in a flat structure where your voice will be heard. Developers here are involved in software design and from start to finish on modules so you'll get full life cycle exposure. With fast-growth comes excellent progression opportunities and a real diversity to the tech you can work with. What you'll need to succeed We are looking for 7+ years commercial Core JavaScript experience and excellent TypeScript, with a specialist focus on the Angular framework - You must have worked with Angular 2+. Exposure to Microservices/Service Based Architecture will be desirable. You will be an advocate of software design patterns used appropriately, CI/CD, GIT and DevOps in an Agile environment. Everything runs on the cloud through AWS Infrastructure, so this experience would be a bonus. We expect Developers here to be involved with peer code reviews, unit/integration testing and refactoring/optimisation of code. What you'll get in return Working here you'll join a newly-formed team working on an enterprise level solution. There is great flexibility in working hours and it's a hybrid role with some home working available. They are offering a London salary on the South Coast which is rare to find and can will offer financial support to relocate for the role, and for any training/development you are interested in to further your career. On top of this there are some more fixed perks (10% bonus scheme, generous holiday, private healthcare, access to flexible benefits). What you need to do now To find out more and to be considered for this position please apply directly, or contact Max Wilcock, Business Director. At Hays Technology, we are shaping the future of recruitment. The rapid adoption of cloud, which is making customer interfaces more engaging and creating a seamless engagement with businesses, means that from the foundation of your organisation up, software developers are critical to success. As the competition for talent grows, we're ready and waiting to help developers really make an impact on organisations, so talk to us today. We are Hays Technology. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
The company: I am working with a leading MedTech company in Edinburgh and Glasgow (based remotely) who are looking for a Software Implementation specialist to help further implement and develop their cloud computing and machine learning capabilities. They operate within the healthcare industry and have grown since Covid, due to the work they do. The company have been running for around 15 years now and have over 50 staff members, across the Edinburgh and Glasgow offices (can be fully remote from Scotland this role). They are hiring people for a new role, with up to 3 positions available for the Customer Success Manager. The role: You will be working with clients from early stages of implementation of the software product, from pilot through to deployment. This will include managing the client and their expectations, as well as the general relationship. You will be working across a modern and agile environment alongside multiple teams (Product, Delivery, Software Engineers, Data Scientists etc) as well as the customers, in order to help to improve both the product and how it is best implemented. This is very much a client facing role, so growing that relationship and striving to improve the implementation process is paramount. You will identify and properly manage any risks and issues and along with the support teams, ensure an excellent service to the customers. This role is looking for either a Customer Success Manager, Software Implementation or Account Manager who knows the Software landscape very well and who ideally has a SaaS background. Knowledge and experience in this role with a cloud product such as Azure, AWS or GCP would be very handy too. The role is fully remote, however they are really looking for someone from the Central Belt of Scotland or close by, due to occasional need to meet with customers and be in close proximity. The team meet once a month in Edinburgh or Glasgow, so it would be best to be close by. The benefits of this company are also great, including but not limited to:- remote/hybrid working, 35 days annual leave and a 9 day fortnight (second Friday off a month). What's required: * A few years experience in a Customer Success/Implementation/Account Manager role, with a background in software/data delivery * Having worked for a Software or SaaS business (SaaS ideally) * An understanding of the full software development life cycle * Well-developed and effective relationship management skills for building long-term relationships and managing customer expectations * Agile delivery experience (beneficial) * Experience of implementing a software or data product * Comfortable interpreting requirements, defining and articulating proposed solutions as well as delivering presentations to clients * Cloud experience such as AWS, Azure or GCP (desirable) This is an opportunity for an ambitious Customer Success Manager who has the appetite to learn in a testing and agile environment. You will be working on the latest technology and will definitely be impressed by their product. If interested, please apply or call Hamish at Cathcart Technology.
17/04/2024
Full time
The company: I am working with a leading MedTech company in Edinburgh and Glasgow (based remotely) who are looking for a Software Implementation specialist to help further implement and develop their cloud computing and machine learning capabilities. They operate within the healthcare industry and have grown since Covid, due to the work they do. The company have been running for around 15 years now and have over 50 staff members, across the Edinburgh and Glasgow offices (can be fully remote from Scotland this role). They are hiring people for a new role, with up to 3 positions available for the Customer Success Manager. The role: You will be working with clients from early stages of implementation of the software product, from pilot through to deployment. This will include managing the client and their expectations, as well as the general relationship. You will be working across a modern and agile environment alongside multiple teams (Product, Delivery, Software Engineers, Data Scientists etc) as well as the customers, in order to help to improve both the product and how it is best implemented. This is very much a client facing role, so growing that relationship and striving to improve the implementation process is paramount. You will identify and properly manage any risks and issues and along with the support teams, ensure an excellent service to the customers. This role is looking for either a Customer Success Manager, Software Implementation or Account Manager who knows the Software landscape very well and who ideally has a SaaS background. Knowledge and experience in this role with a cloud product such as Azure, AWS or GCP would be very handy too. The role is fully remote, however they are really looking for someone from the Central Belt of Scotland or close by, due to occasional need to meet with customers and be in close proximity. The team meet once a month in Edinburgh or Glasgow, so it would be best to be close by. The benefits of this company are also great, including but not limited to:- remote/hybrid working, 35 days annual leave and a 9 day fortnight (second Friday off a month). What's required: * A few years experience in a Customer Success/Implementation/Account Manager role, with a background in software/data delivery * Having worked for a Software or SaaS business (SaaS ideally) * An understanding of the full software development life cycle * Well-developed and effective relationship management skills for building long-term relationships and managing customer expectations * Agile delivery experience (beneficial) * Experience of implementing a software or data product * Comfortable interpreting requirements, defining and articulating proposed solutions as well as delivering presentations to clients * Cloud experience such as AWS, Azure or GCP (desirable) This is an opportunity for an ambitious Customer Success Manager who has the appetite to learn in a testing and agile environment. You will be working on the latest technology and will definitely be impressed by their product. If interested, please apply or call Hamish at Cathcart Technology.
The company: I am working with a leading MedTech company in Edinburgh and Glasgow (based remotely) who are looking for a Software Implementation specialist to help further implement and develop their cloud computing and machine learning capabilities. They operate within the healthcare industry and have grown since Covid, due to the work they do. The company have been running for around 15 years now and have over 50 staff members, across the Edinburgh and Glasgow offices (can be fully remote from Scotland this role). They are hiring people for a new role, with up to 3 positions available for the Customer Success Manager. The role: You will be working with clients from early stages of implementation of the software product, from pilot through to deployment. This will include managing the client and their expectations, as well as the general relationship. You will be working across a modern and agile environment alongside multiple teams (Product, Delivery, Software Engineers, Data Scientists etc) as well as the customers, in order to help to improve both the product and how it is best implemented. This is very much a client facing role, so growing that relationship and striving to improve the implementation process is paramount. You will identify and properly manage any risks and issues and along with the support teams, ensure an excellent service to the customers. This role is looking for either a Customer Success Manager, Software Implementation or Account Manager who knows the Software landscape very well and who ideally has a SaaS background. Knowledge and experience in this role with a cloud product such as Azure, AWS or GCP would be very handy too. The role is fully remote, however they are really looking for someone from the Central Belt of Scotland or close by, due to occasional need to meet with customers and be in close proximity. The team meet once a month in Edinburgh or Glasgow, so it would be best to be close by. The benefits of this company are also great, including but not limited to:- remote/hybrid working, 35 days annual leave and a 9 day fortnight (second Friday off a month). What's required: * A few years experience in a Customer Success/Implementation/Account Manager role, with a background in software/data delivery * Having worked for a Software or SaaS business (SaaS ideally) * An understanding of the full software development life cycle * Well-developed and effective relationship management skills for building long-term relationships and managing customer expectations * Agile delivery experience (beneficial) * Experience of implementing a software or data product * Comfortable interpreting requirements, defining and articulating proposed solutions as well as delivering presentations to clients * Cloud experience such as AWS, Azure or GCP (desirable) This is an opportunity for an ambitious Customer Success Manager who has the appetite to learn in a testing and agile environment. You will be working on the latest technology and will definitely be impressed by their product. If interested, please apply or call Hamish at Cathcart Technology.
17/04/2024
Full time
The company: I am working with a leading MedTech company in Edinburgh and Glasgow (based remotely) who are looking for a Software Implementation specialist to help further implement and develop their cloud computing and machine learning capabilities. They operate within the healthcare industry and have grown since Covid, due to the work they do. The company have been running for around 15 years now and have over 50 staff members, across the Edinburgh and Glasgow offices (can be fully remote from Scotland this role). They are hiring people for a new role, with up to 3 positions available for the Customer Success Manager. The role: You will be working with clients from early stages of implementation of the software product, from pilot through to deployment. This will include managing the client and their expectations, as well as the general relationship. You will be working across a modern and agile environment alongside multiple teams (Product, Delivery, Software Engineers, Data Scientists etc) as well as the customers, in order to help to improve both the product and how it is best implemented. This is very much a client facing role, so growing that relationship and striving to improve the implementation process is paramount. You will identify and properly manage any risks and issues and along with the support teams, ensure an excellent service to the customers. This role is looking for either a Customer Success Manager, Software Implementation or Account Manager who knows the Software landscape very well and who ideally has a SaaS background. Knowledge and experience in this role with a cloud product such as Azure, AWS or GCP would be very handy too. The role is fully remote, however they are really looking for someone from the Central Belt of Scotland or close by, due to occasional need to meet with customers and be in close proximity. The team meet once a month in Edinburgh or Glasgow, so it would be best to be close by. The benefits of this company are also great, including but not limited to:- remote/hybrid working, 35 days annual leave and a 9 day fortnight (second Friday off a month). What's required: * A few years experience in a Customer Success/Implementation/Account Manager role, with a background in software/data delivery * Having worked for a Software or SaaS business (SaaS ideally) * An understanding of the full software development life cycle * Well-developed and effective relationship management skills for building long-term relationships and managing customer expectations * Agile delivery experience (beneficial) * Experience of implementing a software or data product * Comfortable interpreting requirements, defining and articulating proposed solutions as well as delivering presentations to clients * Cloud experience such as AWS, Azure or GCP (desirable) This is an opportunity for an ambitious Customer Success Manager who has the appetite to learn in a testing and agile environment. You will be working on the latest technology and will definitely be impressed by their product. If interested, please apply or call Hamish at Cathcart Technology.
Senior .NET Developer (Software Engineer Programmer Developer .NET 6.0 7.0 Lead Technical .NET C# AWS React TypeScript Redux Saga Ag-Grid Amazon Web Services Cloud Buy Side Buy-Side Risk Hedge Fund Asset Manager Management Investment Mutual Investment Risk Derivatives Front Office Front Office JavaScript Finance Contract Contractor) required by our asset management client in London. You MUST have the following: Strong experience as a Senior .NET Developer/Programmer/Software Engineer ASP.NET Core or .NET 6.0 or 7.0 TypeScript and React or Angular or Vue GCP, Azure or Amazon Web Services (AWS) commercially or in home projects Experience within a trading environment- exposure to equities, FX or bonds/Fixed Income products Agile The following is DESIRABLE, not essential: Redux, Ag-Grid Experience on the buy-side- hedge fund, asset management, investment management, wealth manager Experience with risk platforms Role: Senior .NET Developer (Software Engineer Programmer Developer .NET 6.0 7.0 Lead Technical .NET C# AWS React TypeScript Redux Saga Ag-Grid Amazon Web Services Cloud Buy Side Buy-Side Risk Hedge Fund Asset Manager Management Investment Mutual Investment Risk Derivatives Front Office Front Office JavaScript Finance Contract Contractor) required by our asset management client in London. You will join a department dedicated to investment risk- creating applications that aggregate the risk of the portfolios across the company. Within this department, there are 18 engineers. You will be the senior member of a technical team of 4 who are responsible for the production side of the application. The 3 members are technical junior to mid-level developers. You will be come from a technical background and oversee and address incoming technical issues, collaborate with development team leads and the businesses to escalate and solve issues. You need to be able to query data in SQL. Python Scripting is desirable but not essential. You will also be able to read C#, although you will not be required to write any C# or do any coding. Any exposure to the front, middle or Back Office trading would also be advantageous. The company have a hybrid working setup where you will be required to attend the office 2-3 days a week depending on the setup. Hours can be flexible to cater for morning and afternoon school-runs, as long as the work is done. Some of the work overlaps with the US so any flexibility to start late and end late would also be welcome. Salary: £60-80k + 25% Bonus + 10% Pension
17/04/2024
Full time
Senior .NET Developer (Software Engineer Programmer Developer .NET 6.0 7.0 Lead Technical .NET C# AWS React TypeScript Redux Saga Ag-Grid Amazon Web Services Cloud Buy Side Buy-Side Risk Hedge Fund Asset Manager Management Investment Mutual Investment Risk Derivatives Front Office Front Office JavaScript Finance Contract Contractor) required by our asset management client in London. You MUST have the following: Strong experience as a Senior .NET Developer/Programmer/Software Engineer ASP.NET Core or .NET 6.0 or 7.0 TypeScript and React or Angular or Vue GCP, Azure or Amazon Web Services (AWS) commercially or in home projects Experience within a trading environment- exposure to equities, FX or bonds/Fixed Income products Agile The following is DESIRABLE, not essential: Redux, Ag-Grid Experience on the buy-side- hedge fund, asset management, investment management, wealth manager Experience with risk platforms Role: Senior .NET Developer (Software Engineer Programmer Developer .NET 6.0 7.0 Lead Technical .NET C# AWS React TypeScript Redux Saga Ag-Grid Amazon Web Services Cloud Buy Side Buy-Side Risk Hedge Fund Asset Manager Management Investment Mutual Investment Risk Derivatives Front Office Front Office JavaScript Finance Contract Contractor) required by our asset management client in London. You will join a department dedicated to investment risk- creating applications that aggregate the risk of the portfolios across the company. Within this department, there are 18 engineers. You will be the senior member of a technical team of 4 who are responsible for the production side of the application. The 3 members are technical junior to mid-level developers. You will be come from a technical background and oversee and address incoming technical issues, collaborate with development team leads and the businesses to escalate and solve issues. You need to be able to query data in SQL. Python Scripting is desirable but not essential. You will also be able to read C#, although you will not be required to write any C# or do any coding. Any exposure to the front, middle or Back Office trading would also be advantageous. The company have a hybrid working setup where you will be required to attend the office 2-3 days a week depending on the setup. Hours can be flexible to cater for morning and afternoon school-runs, as long as the work is done. Some of the work overlaps with the US so any flexibility to start late and end late would also be welcome. Salary: £60-80k + 25% Bonus + 10% Pension
NO SPONSORSHIP M365 SERVICES/Microsoft Teams Platform Manager SALARY: $150k - $190k plus bonus LOCATIONS: Dallas/Austin/Houston TX Chicago, IL Boston, MA Palo Alto 94304/San Francisco/Los Angeles, CA New York City, NY Salt lake City, UT Washington DC Miami, FL Looking for an M365/Microsoft Teams services platform manager for SharePoint online. You will be very hands on managing consultants then eventually build a team. Focus on MS Teams experience. The team is seeking at least three to four years experience in MS Teams that includes audio/visual conferencing, analytics, Team Premium, and MT SME. This position is responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. The right candidate is expected to provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way A coach and mentor to other team members, providing training if required Fosters trust and builds relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firms culture of continuous improvement Qualifications & Requirements Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills Someone who has learned to lead, and desires to do so, even when there may be no formal lines of reporting; effectively communicates and influence others outside the direct chain of reporting Certificates, Licensures, Registrations M365 certification, such as MS Teams Specialist, SPO Admin and or Development
16/04/2024
Full time
NO SPONSORSHIP M365 SERVICES/Microsoft Teams Platform Manager SALARY: $150k - $190k plus bonus LOCATIONS: Dallas/Austin/Houston TX Chicago, IL Boston, MA Palo Alto 94304/San Francisco/Los Angeles, CA New York City, NY Salt lake City, UT Washington DC Miami, FL Looking for an M365/Microsoft Teams services platform manager for SharePoint online. You will be very hands on managing consultants then eventually build a team. Focus on MS Teams experience. The team is seeking at least three to four years experience in MS Teams that includes audio/visual conferencing, analytics, Team Premium, and MT SME. This position is responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. The right candidate is expected to provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way A coach and mentor to other team members, providing training if required Fosters trust and builds relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firms culture of continuous improvement Qualifications & Requirements Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills Someone who has learned to lead, and desires to do so, even when there may be no formal lines of reporting; effectively communicates and influence others outside the direct chain of reporting Certificates, Licensures, Registrations M365 certification, such as MS Teams Specialist, SPO Admin and or Development
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Microsoft M365 SharePoint and Teams Administrator. Candidate will be responsible for the administration, support, build, implementation, and troubleshooting of both our SharePoint 2019 On-Premises infrastructure as well as oversight of all Microsoft 365 collaboration application (SharePoint Online, Power Platform, Teams) solutions, with a strong focus on standard operating procedures, communication, and security. This position is responsible for system solutions through integration of business, functional, and technical IT process methodology. This individual must be able to take high level direction and formulate plans to achieve business goals and align to both company and Microsoft best practices. Plays a key role in the application development life cycle, including analysis, design, configuration and low coding, unit testing, debugging, and documentation. SharePoint solution enhancements are typically focused on the day-to-day business processes supporting legal and administrative staff. Job duties may include, but are not limited to research, evaluation, and recommendations of enabling technologies. Job responsibilities also include providing production support activities during non-business hours. Responsibilities: SharePoint 2019 On-Premise Farm Management, including assisting in the installation, configuration, upgrade, and maintenance of all existing SharePoint farms. Builds out solutions using proper SDLC procedures, starting within a User Acceptance environment, proving out the solution, and then promoting to Production. Monthly patching, daily monitoring, security compliance, and tier 3 support for tickets. Monitors application and environment performance, troubleshoots issues, and assists in optimizing SharePoint application resources. Plans, documents, and implements disaster recovery testing annually. Leverages migration tools and Powershell to promote solution-ready content up to Production and refreshes Production content down to lower level environments. Helps assist and support the migration of SharePoint environments from on-premise to M365 cloud-based tenant as well as other SaaS applications. Works closely with site owners and stakeholders to facilitate any transition of content and solutions, ensuring minimal disruption to business operations. Works with knowledge services, site owners, and business analysts to understand requirements and contribute to developing functional and technical requirements as well as implementation plans. Ensuring sufficient storage space by performing clean-ups and archiving data and logs. Reviewing usage and activity reports and making adjustments to ensure optimized user-experiences. Contributes to the development and upkeep of training materials and documentation. Identifies opportunities for process efficiencies through automated workflows & updated operating procedures and runbooks. Handles rotational on-call responsibilities for proper escalation of priority incidents and maintains ownership until either resolved or effectively transitioned to the correct technical owner. Develops and maintain application security, design, and documentation according to legal compliance requirements. Maintains up-to-date awareness of current and future directions of business industry and associated technologies. Ability to solicit input from internal and external sources, including the ability to investigate, weigh best practices, and analyzes input and use sound judgment. Provides manager with supporting information and recommendation for key decisions and demonstrates keen judgment in knowing when to escalate for approval. Follows all change management, and all required procedures, per documented Firm and IT policies and procedures. Involved in anticipating problem troubleshooting scenarios and analysing ways in which to avoid the problem completely or greatly mitigate its risk. Qualifications: Strong knowledge of and experience with SharePoint 2019 On-Premise using the Classic Framework. Strong knowledge of Microsoft 365 with specific concentration on SharePoint Online, Microsoft Power Platform, and Microsoft Teams along with other collaboration apps such as Sway, Planner, Stream, and Viva Knowledge of Powershell and SharePoint Management Shell a plus. Ability to participate in all aspects of application SDLC including Agile methodologies with expertise in using Azure Dev Ops and Jira Experience with SharePoint migration and reporting tools such as Sharegate and SharePoint Essentials Toolkit Must participate in daily team scrums and code reviews Must understand Microsoft SQL Server Technologies: Microsoft Visual Studio Code Atlassian Jira Azure DevOps Rest API services JQuery, JavaScript, HTML5, CSS3 React PowerApps
16/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Microsoft M365 SharePoint and Teams Administrator. Candidate will be responsible for the administration, support, build, implementation, and troubleshooting of both our SharePoint 2019 On-Premises infrastructure as well as oversight of all Microsoft 365 collaboration application (SharePoint Online, Power Platform, Teams) solutions, with a strong focus on standard operating procedures, communication, and security. This position is responsible for system solutions through integration of business, functional, and technical IT process methodology. This individual must be able to take high level direction and formulate plans to achieve business goals and align to both company and Microsoft best practices. Plays a key role in the application development life cycle, including analysis, design, configuration and low coding, unit testing, debugging, and documentation. SharePoint solution enhancements are typically focused on the day-to-day business processes supporting legal and administrative staff. Job duties may include, but are not limited to research, evaluation, and recommendations of enabling technologies. Job responsibilities also include providing production support activities during non-business hours. Responsibilities: SharePoint 2019 On-Premise Farm Management, including assisting in the installation, configuration, upgrade, and maintenance of all existing SharePoint farms. Builds out solutions using proper SDLC procedures, starting within a User Acceptance environment, proving out the solution, and then promoting to Production. Monthly patching, daily monitoring, security compliance, and tier 3 support for tickets. Monitors application and environment performance, troubleshoots issues, and assists in optimizing SharePoint application resources. Plans, documents, and implements disaster recovery testing annually. Leverages migration tools and Powershell to promote solution-ready content up to Production and refreshes Production content down to lower level environments. Helps assist and support the migration of SharePoint environments from on-premise to M365 cloud-based tenant as well as other SaaS applications. Works closely with site owners and stakeholders to facilitate any transition of content and solutions, ensuring minimal disruption to business operations. Works with knowledge services, site owners, and business analysts to understand requirements and contribute to developing functional and technical requirements as well as implementation plans. Ensuring sufficient storage space by performing clean-ups and archiving data and logs. Reviewing usage and activity reports and making adjustments to ensure optimized user-experiences. Contributes to the development and upkeep of training materials and documentation. Identifies opportunities for process efficiencies through automated workflows & updated operating procedures and runbooks. Handles rotational on-call responsibilities for proper escalation of priority incidents and maintains ownership until either resolved or effectively transitioned to the correct technical owner. Develops and maintain application security, design, and documentation according to legal compliance requirements. Maintains up-to-date awareness of current and future directions of business industry and associated technologies. Ability to solicit input from internal and external sources, including the ability to investigate, weigh best practices, and analyzes input and use sound judgment. Provides manager with supporting information and recommendation for key decisions and demonstrates keen judgment in knowing when to escalate for approval. Follows all change management, and all required procedures, per documented Firm and IT policies and procedures. Involved in anticipating problem troubleshooting scenarios and analysing ways in which to avoid the problem completely or greatly mitigate its risk. Qualifications: Strong knowledge of and experience with SharePoint 2019 On-Premise using the Classic Framework. Strong knowledge of Microsoft 365 with specific concentration on SharePoint Online, Microsoft Power Platform, and Microsoft Teams along with other collaboration apps such as Sway, Planner, Stream, and Viva Knowledge of Powershell and SharePoint Management Shell a plus. Ability to participate in all aspects of application SDLC including Agile methodologies with expertise in using Azure Dev Ops and Jira Experience with SharePoint migration and reporting tools such as Sharegate and SharePoint Essentials Toolkit Must participate in daily team scrums and code reviews Must understand Microsoft SQL Server Technologies: Microsoft Visual Studio Code Atlassian Jira Azure DevOps Rest API services JQuery, JavaScript, HTML5, CSS3 React PowerApps
Request Technology - Craig Johnson
Boston, Massachusetts
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a M365 SharePoint Platform Manager. Candidate will be responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. Responsibilities: Provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way Coach and mentor to other team members, providing training if required Foster trust and build relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Attends regular vendor meetings for areas of expertise, stays informed of latest technology road-maps, security notifications, and bug/hot fixes Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Where appropriate, attends user groups independently or with senior managers and makes recommendations of how improvements can be made Attends and contributes to team meetings Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Performs other duties as assigned or required to meet Firm goals and objectives Qualifications: Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development
15/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a M365 SharePoint Platform Manager. Candidate will be responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. Responsibilities: Provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way Coach and mentor to other team members, providing training if required Foster trust and build relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Attends regular vendor meetings for areas of expertise, stays informed of latest technology road-maps, security notifications, and bug/hot fixes Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Where appropriate, attends user groups independently or with senior managers and makes recommendations of how improvements can be made Attends and contributes to team meetings Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Performs other duties as assigned or required to meet Firm goals and objectives Qualifications: Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development
Request Technology - Craig Johnson
Salt Lake City, Utah
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a M365 SharePoint Platform Manager. Candidate will be responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. Responsibilities: Provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way Coach and mentor to other team members, providing training if required Foster trust and build relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Attends regular vendor meetings for areas of expertise, stays informed of latest technology road-maps, security notifications, and bug/hot fixes Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Where appropriate, attends user groups independently or with senior managers and makes recommendations of how improvements can be made Attends and contributes to team meetings Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Performs other duties as assigned or required to meet Firm goals and objectives Qualifications: Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development
15/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a M365 SharePoint Platform Manager. Candidate will be responsible for leading one or more M365 products in the continued development, management and support of M365 products including MS Teams, SharePoint Online, Planner and Streams. Responsibilities: Provide leadership in establishing robust M365 service administration protocols, and they will work with their colleagues in identifying, documenting, and supporting our business use cases for our evolving, core device-top services Administers the Firm's M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Provisions sites and accounts, and oversees management of the provisioning process, using any tools provided to facilitate the process Continually develops the processes and policies for provisioning Forms a community with the firm's Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Continually evaluates opportunities to improve our people's experience of technology, preferably in a scalable way Coach and mentor to other team members, providing training if required Foster trust and build relationships with the other Information Technology teams Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Attends regular vendor meetings for areas of expertise, stays informed of latest technology road-maps, security notifications, and bug/hot fixes Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Where appropriate, attends user groups independently or with senior managers and makes recommendations of how improvements can be made Attends and contributes to team meetings Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Performs other duties as assigned or required to meet Firm goals and objectives Qualifications: Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Excellent collaboration, interpersonal, and communication skills Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development