Orange Services is looking for a colleague to join the Infrastructure team within the Orange Group Shared Services Center. We are responsible for managing diverse IT infrastructures and services hosted in our datacenters spread around the world.
Our Support Center is in continuous development, covering more and more platforms and services. Constant improvement of the QoS and increased efficiency in operations, combined with adaptability and flexibility are key success factors that recommend us in front of internal customers.
As a Service Delivery Manager , you will secure Quality of Service that our team delivers towards internal customers in alignment with the business needs and agreed KPIs.
You will cover service management and operations readiness activities for projects managed by the Infrastructure team.
For the services in RUN phase:
For services in Project phase:
Work closely with Technical Leaders, Team Manager but also with the team members to deliver operational excellence. Identify needs and issues and come up with possible solutions.
Technical Skills/Who you are?
At Orange you will find a flexible environment ready to support your development from a technical and cultural perspective.
You will be part of an experienced infrastructure team covering Networking, Databases, Storage, Monitoring Tools, Hardware and System operations. You will be dealing with cloud technologies for Openstack based projects, Object storage, but also traditional infrastructures.
Thank you for applying!