Application Development Specialist

SC Mercedes-Benz Romania

Alte locuri de munca publicate de aceasta companie

Application Development Specialist

Job mission: Design information systems that are appropriate for users’ needs and consistent with the overall design of the organization’s information systems architecture, including the split of MBRO ERP system Customer360 (C360).
Collect and analyse information from system users in order to develop Customer360 for MBRO or other MPC/ Daimler departments.
Coordinates the resources (e.g. programmers or consultants) from external supplier in order to implement changes or for implementing the ERP split
Test functionalities of the application before go live in order to ensure that the application is meeting business and users requirements for MBRO or other MPC/ Daimler departments and may supervise less experienced team members during testing
First level of support for users/ key users from MBRO, MBRO dealers or other MPCs/ Daimler departments for Customer360
Train and support new/ less experienced team members

Your responsibilities and everyday challenges:
Collect and analyse information from system users to formulate the scope and objectives of the Customer360 for MBRO or other MPC / Daimler departments
Write and/or review the system specification in order to meet user needs
Responsible with the split of the ERP system C360 and with the developments of new features or modules
Coordinates the resources (e.g. programmers or consultants) from external supplier in order to implement changes
Develop new features by himself using standard functionalities of MS Dynamics
Participate to the status meetings with the supplier and he is co-responsible for prioritizing topics for being discuss during meetings
Monitor live systems in order to run accordingly to the business requirements documents (e.g. all interfaces to other systems are working, data are imported correctly, etc)
Manage the application delivery process over the entire project (Build, Test, Migration, Go-live, and Post Go-Live).
Test functionalities of the application before go live in order to ensure that the application is meeting business and users requirements of the Customer360 for MBRO or other MPC/ Daimler departments
Documents defects (may also prioritise defects accordingly to the severity of the incidents), propose action plans for fixing and monitor bug fixing for Customer360 for MBRO or other MPC/ Daimler departments
Supervise less experienced team members during testing phases
First level of support for users/ key users from MBRO, MBRO dealers or other MPCs/ Daimler departments for Customer360
Provide consultancy and propose solutions for fulfilling user requests
Assure back-up for other team members
Prepare reports, analysis or marketing lists accordingly to the requests from other MBRo departments
Train and support new/ less experienced team members
May delegate/ assign less complex tasks to less experienced team members
Prepare and maintain documentation in order to guide systems users from MBRO/ MBRO dealers or other MPCs/ Daimler departments for Customer360 for MBRO or other MPC/ Daimler departments
Train MBRO/ MBRO dealers/ other MPCs/ Daimler departments key users/ end users of the system
Provide consultancy for key users

What we expect from you:
University (Degree) in IT, Marketing or Economic
Good knowledge of Microsoft Dynamics CRM or for the other similar tool
Basic knowledge of Microsoft SQL Server
Experience in development, support and maintenance of complex IT systems, including interfaces
Very good analytical skills
Experience with MS Office, especially Excel
Good knowledge of Daimler environment and Daimler systems/ interfaces like GO, Wings, MBKS, Compass, CAS, etc
Good knowledge of Daimler/ MBRO processes
Good communication skills
Ability to understand fast the problems and find solutions
Good ability for synthesizing big amount of information
Attention for details
Flexibility
Efficient, dedicated and responsible
Able to work under pressure and meet deadlines
4 – 7 years in the development, maintenance and support of IT complex systems (preferable for a crm system), preferable in automotive
Experience in providing support to key-users/ end users

Additional information:
Contract period: limited 24 months

Descriere companie

SC Mercedes-Benz România S.R.L. este o companie Daimler AG. Compania noastră este responsabilă cu activitatea de import, marketing şi vânzări pentru mărcile: Mercedes-Benz, smart, Fuso şi Setra, precum şi cu coordonarea unei reţele de peste 30 de centre autorizate de vânzări şi service.

În anul 2014, Daimler AG şi-a eficientizat activităţile de vânzare şi post-vânzare pe piaţa din România prin fuziunea celor două entităţi de distribuţie locale, Mercedes-Benz România S.R.L. şi EvoBus România S.R.L.

După fuziune, activităţile se desfăşoară într-o structura combinată, sub aceeaşi conducere. Sediul EvoBus din Bucureşti, din stradă Odăii, este menţinut, iar echipele de vânzări şi de service au rămas în aceeaşi locaţie.

Astfel, ne adresăm în continuare clienţilor de autobuze şi autocare cu aceeaşi dăruire şi atenţie faţă de nevoile şi solicitările lor specifice.

Detalii oferta de angajare

07 Aug 2018

Locatia jobului

București, România

Tip job

Full time

Categorie job

Customer Service, Tehnologia informaţiei

Salariu lunar