Global Technology Solutions Ltd
Hampton, Cambridgeshire
Location - Hampton, Peterborough Pay - £14.16 per hour, after 3 months goes up to £15.44 Contract - 3 months Hours - 7.5 hours a day, between 07:00 and 20:30 - 2 weekends a month, get the days back in the week. Required skills: - Plenty of Customer service experience - Previously worked in a Call Centre - Active Directory - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. - Desired but not essential skills in vanti, ServiceNow, O365 administration, AD, Comptia A+, ITIL, MCSA, Citrix, MFA, Customer service. Outlook, Folder file permissions, Wi-Fi/Network troubleshooting, Distribution lists. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable, apply now! In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy.
29/03/2024
Project-based
Location - Hampton, Peterborough Pay - £14.16 per hour, after 3 months goes up to £15.44 Contract - 3 months Hours - 7.5 hours a day, between 07:00 and 20:30 - 2 weekends a month, get the days back in the week. Required skills: - Plenty of Customer service experience - Previously worked in a Call Centre - Active Directory - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. - Desired but not essential skills in vanti, ServiceNow, O365 administration, AD, Comptia A+, ITIL, MCSA, Citrix, MFA, Customer service. Outlook, Folder file permissions, Wi-Fi/Network troubleshooting, Distribution lists. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable, apply now! In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy.
Global Technology Solutions Ltd
Peterborough, Cambridgeshire
Location - Hampton, Peterborough Pay - £14.16 per hour, after 3 months goes up to £15.44 Contract - 3 months Hours - 7.5 hours a day, between 07:00 and 20:30 - 2 weekends a month, get the days back in the week. Required skills: - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable for the role, apply now! In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy.
29/03/2024
Project-based
Location - Hampton, Peterborough Pay - £14.16 per hour, after 3 months goes up to £15.44 Contract - 3 months Hours - 7.5 hours a day, between 07:00 and 20:30 - 2 weekends a month, get the days back in the week. Required skills: - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable for the role, apply now! In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy.
Senior Application Support Analyst - Commodity Trading - London Cititec has partnered with a global Commodity trading firm who are at the forefront of modern technology and are now looking for a Senior Application Support Specialist to join their growing support team. This opportunity will see the successful candidate play a key role in the buildout of a data analytics platform, supporting a range of in-house and vendor-based applications and to be able to help users with hands-on support issues. This will be a heavily desk-facing role. Other responsibilities will include testing changes to ETRM configuration and working with technology teams on exciting enhancements to applications. For this opportunity, you must have a strong understanding of the commodity trade life cycle and experience with any CTRM/ETRM platforms. Experience required: To have experience working in a commodity trading firm within the Front Office Experience working with technology and IT teams Strong understanding of the trade life cycle and C/ETRM or Risk Systems Experience with SQL is essential C# or Python and AWS knowledge is a plus Providing fundamental data support and data quality Change management experience is also required Fixing bugs and making small enhancements
29/03/2024
Full time
Senior Application Support Analyst - Commodity Trading - London Cititec has partnered with a global Commodity trading firm who are at the forefront of modern technology and are now looking for a Senior Application Support Specialist to join their growing support team. This opportunity will see the successful candidate play a key role in the buildout of a data analytics platform, supporting a range of in-house and vendor-based applications and to be able to help users with hands-on support issues. This will be a heavily desk-facing role. Other responsibilities will include testing changes to ETRM configuration and working with technology teams on exciting enhancements to applications. For this opportunity, you must have a strong understanding of the commodity trade life cycle and experience with any CTRM/ETRM platforms. Experience required: To have experience working in a commodity trading firm within the Front Office Experience working with technology and IT teams Strong understanding of the trade life cycle and C/ETRM or Risk Systems Experience with SQL is essential C# or Python and AWS knowledge is a plus Providing fundamental data support and data quality Change management experience is also required Fixing bugs and making small enhancements
My client is currently in search of an IT Support Analyst for a position based in their London office. In this role as an infrastructure specialist, you will encompass a wide range of infrastructure disciplines, including physical installations, networking, Servers, storage, desktop, and application support. The preferred candidate should possess relevant experience in a Wintel/VMware environment and demonstrate versatility in practical skills across various technical domains. Responsibilities Optimize availability and performance of end user hardware and software Ensure the cybersecurity infrastructure operates smoothly with robust policies for maximum protection Ensure ongoing protection of critical data, via backups and replication Maintain physical installations to a high standard Provide 1st/2nd line support to User and IT staff queries Provide out-of-hours support as required to ensure availability of critical desktop & cyber infrastructure components, and to carry out routine maintenance in and out-of-hours Manage and maintain specific desktop and cyber infrastructure components Windows Desktop, mobile and desktop applications (MS Office, Windows 10, MDT, PDQ) Security applications (Antivirus, IPS, Web Proxy, Email security, Endpoint Protection, Content Filtering, Patching, DLP, Encryption, RSA, MobileIron, Pulse Secure, XPlan) Infrastructure applications (Active Directory, DNS/DHCP, Fileserver, Exchange, SharePoint online, ITSM, Group Policy) Trading applications and terminals (Bloomberg, Refinitiv, Factset) Windows Servers (2012R2/2016/2019/2022) Requirements Graduate with a relevant degree preferred Numerate (required to pass numeracy test) Minimum 5 years technical experience, with at least 3 years in a production Wintel/Cybersecurity environment Any of the following technical certifications would be a bonus: MCSA/MSCE, ITIL Foundation, COMPTIA Security, CompTIA A, CISCO CCNT/CCT Essential technical skills: o Windows OS 10 o Windows Server 2008R2/2012R2/2016/2019/2022 o Active Directory/DNS o Antivirus, encryption and data loss prevention suites o Public-key cryptography o Web Proxy and email security products o Basic networking, TCP/IP, Routing/Switching o PowerShell, Batch Scripting
29/03/2024
Full time
My client is currently in search of an IT Support Analyst for a position based in their London office. In this role as an infrastructure specialist, you will encompass a wide range of infrastructure disciplines, including physical installations, networking, Servers, storage, desktop, and application support. The preferred candidate should possess relevant experience in a Wintel/VMware environment and demonstrate versatility in practical skills across various technical domains. Responsibilities Optimize availability and performance of end user hardware and software Ensure the cybersecurity infrastructure operates smoothly with robust policies for maximum protection Ensure ongoing protection of critical data, via backups and replication Maintain physical installations to a high standard Provide 1st/2nd line support to User and IT staff queries Provide out-of-hours support as required to ensure availability of critical desktop & cyber infrastructure components, and to carry out routine maintenance in and out-of-hours Manage and maintain specific desktop and cyber infrastructure components Windows Desktop, mobile and desktop applications (MS Office, Windows 10, MDT, PDQ) Security applications (Antivirus, IPS, Web Proxy, Email security, Endpoint Protection, Content Filtering, Patching, DLP, Encryption, RSA, MobileIron, Pulse Secure, XPlan) Infrastructure applications (Active Directory, DNS/DHCP, Fileserver, Exchange, SharePoint online, ITSM, Group Policy) Trading applications and terminals (Bloomberg, Refinitiv, Factset) Windows Servers (2012R2/2016/2019/2022) Requirements Graduate with a relevant degree preferred Numerate (required to pass numeracy test) Minimum 5 years technical experience, with at least 3 years in a production Wintel/Cybersecurity environment Any of the following technical certifications would be a bonus: MCSA/MSCE, ITIL Foundation, COMPTIA Security, CompTIA A, CISCO CCNT/CCT Essential technical skills: o Windows OS 10 o Windows Server 2008R2/2012R2/2016/2019/2022 o Active Directory/DNS o Antivirus, encryption and data loss prevention suites o Public-key cryptography o Web Proxy and email security products o Basic networking, TCP/IP, Routing/Switching o PowerShell, Batch Scripting
A Big 4 Consultancy is seeking ESG Analyst Climate Analytics on a contract basis to work remotely but also in the London office 1-2 times per week. This is an exciting opportunity to join a Big 4 Operations to support one of their key client's net zero ambitions. Their client announced its ambition to become a net zero bank in October 2020, including an aim to align its financed emissions to net zero by 2050, and to provide between $750 billion and $1 trillion in sustainable finance and investments over the next 10 years. We are currently seeking experienced ESG Analyst Climate Analytics to fill 3 roles within this team: Analyst, Climate Analytics Embedding Analyst, Climate Analytics Documentation & Disclosure Analyst, Climate Analytics Research & Methodology These roles will support the development of analyses and insights to inform management decision making related to our client's ambition to align its financed emissions globally to net-zero outcomes by 2050. Key Accountabilities - Analyst, Climate Analytics Embedding Analyse climate, portfolio and counterparty related data to provide decision useful insights, including forward-looking analysis, to support business management and strategy Utilise statistical tools, methodologies and approaches Work in a cross-functional collaborative team, helping to bring together a variety of stakeholders, activities, systems and processes Key Accountabilities - Analyst, Climate Analytics Documentation & Disclosure Contribute to the documentation of our sector methodologies working with the data analytics and model development teams to ensure quantitative, data driven insights to support management decisions in support of HSBC's net zero ambition. Work with external consultants on selection and governance around methodological choices, building internal knowledge and capability of industry guidance and best practice. Analyse climate, portfolio, counterparty, industry and peer data to support insights. Support the methodology lead in preparation of financed emissions disclosures including supporting methodology documentation (by sector) and associated communications materials. Work in a cross-functional collaborative team, helping to bring together a variety of stakeholders, activities, systems and processes. Key Accountabilities - Analyst, Climate Analytics Research & Methodology Lead projects to research and analyse climate, portfolio and counterparty related data to provide decision useful insights, including forward-looking analysis, to support business management and strategy. Role will be sector specific (Oil and gas; power and utilities; coal mining, automotive & aviation; shipping; cement, iron, steel and aluminium) enabling build up of subject matter expertise for assurance and annual results. Utilise statistical tools, methodologies and approaches to develop proprietary analytics solutions Work in a cross-functional collaborative team, helping to bring together a variety of stakeholders, activities, systems and processes Essential Skills/Basic Qualifications: Modelling skills, including an understanding of climate risk modelling, scenarios, measurement techniques, and their application to asset portfolios; science-based targets and related climate analytics Ability to work comfortably with analytical tools, such as Python and large dataset in Excel and Tableau Strong analytical skills, able to help with a variety of use-cases and develop analysis and solutions within challenging timeframes Understanding of climate and sustainability themes, including financed emissions, energy scenarios, key drivers, market developments and implications for financial services Proven ability to deliver concise, accurate, effective and timely communication, commitment and contribution to overall team performance Knowledge of risk management frameworks and control execution. Several years of experience within corporate or finance or strategy with an interest in sustainability Project Management experience
29/03/2024
Project-based
A Big 4 Consultancy is seeking ESG Analyst Climate Analytics on a contract basis to work remotely but also in the London office 1-2 times per week. This is an exciting opportunity to join a Big 4 Operations to support one of their key client's net zero ambitions. Their client announced its ambition to become a net zero bank in October 2020, including an aim to align its financed emissions to net zero by 2050, and to provide between $750 billion and $1 trillion in sustainable finance and investments over the next 10 years. We are currently seeking experienced ESG Analyst Climate Analytics to fill 3 roles within this team: Analyst, Climate Analytics Embedding Analyst, Climate Analytics Documentation & Disclosure Analyst, Climate Analytics Research & Methodology These roles will support the development of analyses and insights to inform management decision making related to our client's ambition to align its financed emissions globally to net-zero outcomes by 2050. Key Accountabilities - Analyst, Climate Analytics Embedding Analyse climate, portfolio and counterparty related data to provide decision useful insights, including forward-looking analysis, to support business management and strategy Utilise statistical tools, methodologies and approaches Work in a cross-functional collaborative team, helping to bring together a variety of stakeholders, activities, systems and processes Key Accountabilities - Analyst, Climate Analytics Documentation & Disclosure Contribute to the documentation of our sector methodologies working with the data analytics and model development teams to ensure quantitative, data driven insights to support management decisions in support of HSBC's net zero ambition. Work with external consultants on selection and governance around methodological choices, building internal knowledge and capability of industry guidance and best practice. Analyse climate, portfolio, counterparty, industry and peer data to support insights. Support the methodology lead in preparation of financed emissions disclosures including supporting methodology documentation (by sector) and associated communications materials. Work in a cross-functional collaborative team, helping to bring together a variety of stakeholders, activities, systems and processes. Key Accountabilities - Analyst, Climate Analytics Research & Methodology Lead projects to research and analyse climate, portfolio and counterparty related data to provide decision useful insights, including forward-looking analysis, to support business management and strategy. Role will be sector specific (Oil and gas; power and utilities; coal mining, automotive & aviation; shipping; cement, iron, steel and aluminium) enabling build up of subject matter expertise for assurance and annual results. Utilise statistical tools, methodologies and approaches to develop proprietary analytics solutions Work in a cross-functional collaborative team, helping to bring together a variety of stakeholders, activities, systems and processes Essential Skills/Basic Qualifications: Modelling skills, including an understanding of climate risk modelling, scenarios, measurement techniques, and their application to asset portfolios; science-based targets and related climate analytics Ability to work comfortably with analytical tools, such as Python and large dataset in Excel and Tableau Strong analytical skills, able to help with a variety of use-cases and develop analysis and solutions within challenging timeframes Understanding of climate and sustainability themes, including financed emissions, energy scenarios, key drivers, market developments and implications for financial services Proven ability to deliver concise, accurate, effective and timely communication, commitment and contribution to overall team performance Knowledge of risk management frameworks and control execution. Several years of experience within corporate or finance or strategy with an interest in sustainability Project Management experience
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible, and requires working onsite 5 days per week* Prestigious Enterprise Company is currently seeking a Quality Assurance Analyst with Java Applications and Selenium experience. Candidate develops and executes automated and manual test plans to verify the adherence to the company's software development process and requirement/functional specifications. Responsibilities : Develops and implements strategy to increase QA test coverage utilizing automated testing tools. Prepares test approach, plans, procedures, data and test script automation. Generates test reports including results of testing and product stability, including recommendations concerning the release of the product. Refines QA processes and leads team into following a standard methodology. Mentor team in developing quality deliverables. Assists in completion of product documentation and training material. Assesses and estimates test requirements based on use cases and other requirement documentation. Execute tests and identify, communicate and track issues to closure. Prepares test data and test environment. Supports the implementation effort. Qualifications: Bachelor's Degree in Computer Science/MIS or related field. Minimum of Three to Five (5) Years' experience in enterprise level software testing using Selenium/Java automation with web-based applications. Experience in implementing and using a variety of Quality Assurance methodologies. Minimum of One to Two Years' experience in the property & casualty insurance industry. Technical Skills: Extensive knowledge of automated test tools, especially with Selenium/Java, JUnit, GitHub. Property and Casualty Insurance testing experience preferred. Experience in enterprise level QA with web-based applications. Extensive software test experience in developing and executing plans, cases and scripts. Testing experience in a large scale relational database environment. Ability to work from functional specifications or User Stories to develop test cases and test scripts. Must possess excellent verbal and written communication skills. Hands-on technical skills that allow the ability to perform QA and apply assurance best practices. Must be able to function independently with minimal oversight and provide guidance to other team members. Ability to work well independently, with outsourced resources and with a team to develop solutions and manage projects. Must be driven and demonstrate ownership of daily work performance. Ability to maintain a positive attitude. Ability to interpret rules and regulations and how they apply operationally. Must be flexible and work well in a rapidly growing and changing environment. Strong organizational, time management, and detail skills. Ability to maintain a high level of confidentiality. Ability to effectively interact with employees at all levels of the organization. Ability to anticipate and resolve problems. Ability to adhere to all organizational policies and procedures.
28/03/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible, and requires working onsite 5 days per week* Prestigious Enterprise Company is currently seeking a Quality Assurance Analyst with Java Applications and Selenium experience. Candidate develops and executes automated and manual test plans to verify the adherence to the company's software development process and requirement/functional specifications. Responsibilities : Develops and implements strategy to increase QA test coverage utilizing automated testing tools. Prepares test approach, plans, procedures, data and test script automation. Generates test reports including results of testing and product stability, including recommendations concerning the release of the product. Refines QA processes and leads team into following a standard methodology. Mentor team in developing quality deliverables. Assists in completion of product documentation and training material. Assesses and estimates test requirements based on use cases and other requirement documentation. Execute tests and identify, communicate and track issues to closure. Prepares test data and test environment. Supports the implementation effort. Qualifications: Bachelor's Degree in Computer Science/MIS or related field. Minimum of Three to Five (5) Years' experience in enterprise level software testing using Selenium/Java automation with web-based applications. Experience in implementing and using a variety of Quality Assurance methodologies. Minimum of One to Two Years' experience in the property & casualty insurance industry. Technical Skills: Extensive knowledge of automated test tools, especially with Selenium/Java, JUnit, GitHub. Property and Casualty Insurance testing experience preferred. Experience in enterprise level QA with web-based applications. Extensive software test experience in developing and executing plans, cases and scripts. Testing experience in a large scale relational database environment. Ability to work from functional specifications or User Stories to develop test cases and test scripts. Must possess excellent verbal and written communication skills. Hands-on technical skills that allow the ability to perform QA and apply assurance best practices. Must be able to function independently with minimal oversight and provide guidance to other team members. Ability to work well independently, with outsourced resources and with a team to develop solutions and manage projects. Must be driven and demonstrate ownership of daily work performance. Ability to maintain a positive attitude. Ability to interpret rules and regulations and how they apply operationally. Must be flexible and work well in a rapidly growing and changing environment. Strong organizational, time management, and detail skills. Ability to maintain a high level of confidentiality. Ability to effectively interact with employees at all levels of the organization. Ability to anticipate and resolve problems. Ability to adhere to all organizational policies and procedures.
*Onsite 5 days a week in Tampa Bay, FL.* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for Quality Assurance Analyst. This analyst will execute automated and manual test plans using Selenium, Java, Junit, Github, etc. Responsibilities: Develops and executes automated and manual test plans to verify the adherence to the company's software development process and requirement/functional specifications. Develops and implements strategy to increase QA test coverage utilizing automated testing tools. Prepares test approach, plans, procedures, data and test script automation. Generates test reports including results of testing and product stability, including recommendations concerning the release of the product. Refines QA processes and leads team into following a standard methodology. Mentor team in developing quality deliverables. Assists in completion of product documentation and training material. Assesses and estimates test requirements based on use cases and other requirement documentation. Execute tests and identify, communicate and track issues to closure. Prepares test data and test environment. Supports the implementation effort. Qualifications: Bachelor's Degree in Computer Science/MIS or related field. Experience: Minimum of Three to Five (5) Years' experience in enterprise level software testing using Selenium/Java automation with web-based applications. Experience in implementing and using a variety of Quality Assurance methodologies. Minimum of One to Two Years' experience in the property & casualty insurance industry. Extensive knowledge of automated test tools, especially with Selenium/Java, JUnit, GitHub. Experience in enterprise level QA with web-based applications. Extensive software test experience in developing and executing plans, cases and scripts. Testing experience in a large scale relational database environment. Ability to work from functional specifications or User Stories to develop test cases and test scripts. Hands-on technical skills that allow the ability to perform QA and apply assurance best practices.
28/03/2024
Full time
*Onsite 5 days a week in Tampa Bay, FL.* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for Quality Assurance Analyst. This analyst will execute automated and manual test plans using Selenium, Java, Junit, Github, etc. Responsibilities: Develops and executes automated and manual test plans to verify the adherence to the company's software development process and requirement/functional specifications. Develops and implements strategy to increase QA test coverage utilizing automated testing tools. Prepares test approach, plans, procedures, data and test script automation. Generates test reports including results of testing and product stability, including recommendations concerning the release of the product. Refines QA processes and leads team into following a standard methodology. Mentor team in developing quality deliverables. Assists in completion of product documentation and training material. Assesses and estimates test requirements based on use cases and other requirement documentation. Execute tests and identify, communicate and track issues to closure. Prepares test data and test environment. Supports the implementation effort. Qualifications: Bachelor's Degree in Computer Science/MIS or related field. Experience: Minimum of Three to Five (5) Years' experience in enterprise level software testing using Selenium/Java automation with web-based applications. Experience in implementing and using a variety of Quality Assurance methodologies. Minimum of One to Two Years' experience in the property & casualty insurance industry. Extensive knowledge of automated test tools, especially with Selenium/Java, JUnit, GitHub. Experience in enterprise level QA with web-based applications. Extensive software test experience in developing and executing plans, cases and scripts. Testing experience in a large scale relational database environment. Ability to work from functional specifications or User Stories to develop test cases and test scripts. Hands-on technical skills that allow the ability to perform QA and apply assurance best practices.
Venesky-Brown's client, a public sector organisation in Glasgow, is currently looking to recruit a Data Analyst for an initial 12 month contract with option to extend on a rate of £40,797-£47,477/annum. This role will be hybrid working with 2 days per week in the office. Responsibilities: - To ensure optimal performance and efficiency, you will review and maintain the IDOX/Uniform environment and its associated services. A strong focus on analysis and attention to detail will contribute to providing high-quality business intelligence. - You will be working within the organisation's busy Planning department reporting to the Planning business manager and will be responsible for supporting the Planning department to identify process improvements and work with the team in an agile way to design and implement new processes in the organisation's IDOX/Uniform case management system. - Analyse, build, test, deploy and support fit-for-purpose case management software changes to specified requirements and deadlines. - You will need to gain a full understanding of how the Planning Service receive, manage and process planning applications including the issues, complexities and nuances that arise. Essential Skills: - Significant experience of practical data analysis/software development - Experience of data/business analysis and/or software development in local government - Ability to operate under own initiative - Strong stakeholder management skills - Ability to look and see the issues and translate that through the full data analysis cycle into benefits to be realised - Ability to understand and optimise our customer journeys - Ability to transfer knowledge of outcomes and methods to team members and key stakeholders - Educated to degree level in software development/IT related subject. - Excellent data analysis and software development skills. - Excellent written and oral skills. - Practical experience of delivering the planning system effectively. - Up to date knowledge of the planning system in Scotland. - The ability to work alone and within a team. Desirable Skills: - Experience in working with IDOX Uniform case management system. - Evidence of self-development. If you would like to hear more about this opportunity please get in touch.
28/03/2024
Project-based
Venesky-Brown's client, a public sector organisation in Glasgow, is currently looking to recruit a Data Analyst for an initial 12 month contract with option to extend on a rate of £40,797-£47,477/annum. This role will be hybrid working with 2 days per week in the office. Responsibilities: - To ensure optimal performance and efficiency, you will review and maintain the IDOX/Uniform environment and its associated services. A strong focus on analysis and attention to detail will contribute to providing high-quality business intelligence. - You will be working within the organisation's busy Planning department reporting to the Planning business manager and will be responsible for supporting the Planning department to identify process improvements and work with the team in an agile way to design and implement new processes in the organisation's IDOX/Uniform case management system. - Analyse, build, test, deploy and support fit-for-purpose case management software changes to specified requirements and deadlines. - You will need to gain a full understanding of how the Planning Service receive, manage and process planning applications including the issues, complexities and nuances that arise. Essential Skills: - Significant experience of practical data analysis/software development - Experience of data/business analysis and/or software development in local government - Ability to operate under own initiative - Strong stakeholder management skills - Ability to look and see the issues and translate that through the full data analysis cycle into benefits to be realised - Ability to understand and optimise our customer journeys - Ability to transfer knowledge of outcomes and methods to team members and key stakeholders - Educated to degree level in software development/IT related subject. - Excellent data analysis and software development skills. - Excellent written and oral skills. - Practical experience of delivering the planning system effectively. - Up to date knowledge of the planning system in Scotland. - The ability to work alone and within a team. Desirable Skills: - Experience in working with IDOX Uniform case management system. - Evidence of self-development. If you would like to hear more about this opportunity please get in touch.
IT Support Analyst - 3 months - onsite - Inside IR35 - £180 to £200 per day Newport/Monmouthshire client require an IT Support Analyst for an initial 3 month contract onsite. Proven in dealing with incident and solving problems your background will cover: O365 Windows server 2012/2016/2019 Windows 10 Vmware Active Directory management VPN Working with other technical professionals within an ITIL environment you will have sound incident management and customer facing skills. For more information on this onsite IT Support Analyst contract in Newport please contact (see below) IT Support Analyst - 3 months - onsite - Inside IR35 - £180 to £200 per day
28/03/2024
Project-based
IT Support Analyst - 3 months - onsite - Inside IR35 - £180 to £200 per day Newport/Monmouthshire client require an IT Support Analyst for an initial 3 month contract onsite. Proven in dealing with incident and solving problems your background will cover: O365 Windows server 2012/2016/2019 Windows 10 Vmware Active Directory management VPN Working with other technical professionals within an ITIL environment you will have sound incident management and customer facing skills. For more information on this onsite IT Support Analyst contract in Newport please contact (see below) IT Support Analyst - 3 months - onsite - Inside IR35 - £180 to £200 per day
1ST LINE IT SUPPORT - SERVICE DESK LOCATION - YORK - HYBRID WORKING SALARY - £23,000 + ANNUAL BONUS (8-12%) Your new role A new opening on this successful IT Service Desk is available after one of the existing Team was Promoted Internally into another Team. This has now created a fantastic opportunity for an IT Support candidate to join as a 1st Line IT Support member working on their Helpdesk in a fantastic new office environment. What you'll need to succeed On a day-to-day basis an IT Service Desk Analyst (1st Line) you will be responsible for logging and prioritising incidents accurately, providing first contact resolution for a variety of IT incidents and facilitating access management requests. The Hiring Manager is wanting to receive applications from candidates who fit the below criteria: 1st Line IT support experience on a busy IT Service Desk Windows 10 support in a domain environment. Experience working to and reporting against SLAs Working in large scale, multi-site environments. Hardware, software and peripheral troubleshooting and support. Active Directory administration. Excellent Customer Service Microsoft Office 2016 troubleshooting and support. What you'll get in return The role offers fantastic career progression within the wider organisation and comes with a Starting Salary of £23,000 + Annual Bonus of between 8-12%. Benefits include 25 Days Holidays + Bank Holidays. The role can be worked on a HYBRID BASIS. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
28/03/2024
Full time
1ST LINE IT SUPPORT - SERVICE DESK LOCATION - YORK - HYBRID WORKING SALARY - £23,000 + ANNUAL BONUS (8-12%) Your new role A new opening on this successful IT Service Desk is available after one of the existing Team was Promoted Internally into another Team. This has now created a fantastic opportunity for an IT Support candidate to join as a 1st Line IT Support member working on their Helpdesk in a fantastic new office environment. What you'll need to succeed On a day-to-day basis an IT Service Desk Analyst (1st Line) you will be responsible for logging and prioritising incidents accurately, providing first contact resolution for a variety of IT incidents and facilitating access management requests. The Hiring Manager is wanting to receive applications from candidates who fit the below criteria: 1st Line IT support experience on a busy IT Service Desk Windows 10 support in a domain environment. Experience working to and reporting against SLAs Working in large scale, multi-site environments. Hardware, software and peripheral troubleshooting and support. Active Directory administration. Excellent Customer Service Microsoft Office 2016 troubleshooting and support. What you'll get in return The role offers fantastic career progression within the wider organisation and comes with a Starting Salary of £23,000 + Annual Bonus of between 8-12%. Benefits include 25 Days Holidays + Bank Holidays. The role can be worked on a HYBRID BASIS. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Integrations Developer Higher Education Sector Company: La Fosse are excited to be partnering with a leading Higher Education institution. This institution are investing a large amount of capital in the Technology and Infrastructure. Position Overview: We are seeking a talented Integrations Developer to join our team. The successful candidate will play a crucial role in integrating various systems and applications within our higher education environment. If you have experience with integration tools such as Boomi (preferably), Worcato, or Mulesoft, and a passion for leveraging technology to enhance educational experiences, we want to hear from you. Key Responsibilities: Develop, implement, and maintain integrations between diverse systems and applications, ensuring seamless data flow and functionality. Coding on a daily basis with SQL! Collaborate with cross-functional teams to gather requirements and design efficient integration solutions that meet business needs. Troubleshoot integration issues and perform debugging to identify and resolve technical challenges. Stay up-to-date with the latest integration tools, techniques, and best practices to continuously improve integration processes. Requirements: Bachelor's degree in Computer Science, Information Technology, or related field. Proven experience as an Integrations Developer with expertise in integration tools such as Boomi, Worcato, or Mulesoft. Strong background in database administration (DBA) or software engineering. Excellent problem-solving skills and ability to work independently or in a team environment. Effective communication skills with the ability to translate technical concepts to non-technical stakeholders. Salary & Benefits: Competitive salary ranging from £50,000 to £58,000 per annum, based on experience and qualifications. Outstanding pension plan - the best in the industry! Generous holiday allowance of 30 days per annum! Opportunity to work in a collaborative and supportive environment with flexible working arrangements, including two days per week in our London office. How to Apply: Please apply to this exciting Integrations Developer latest by 10th April 2024 to my email which is (see below)
28/03/2024
Full time
Integrations Developer Higher Education Sector Company: La Fosse are excited to be partnering with a leading Higher Education institution. This institution are investing a large amount of capital in the Technology and Infrastructure. Position Overview: We are seeking a talented Integrations Developer to join our team. The successful candidate will play a crucial role in integrating various systems and applications within our higher education environment. If you have experience with integration tools such as Boomi (preferably), Worcato, or Mulesoft, and a passion for leveraging technology to enhance educational experiences, we want to hear from you. Key Responsibilities: Develop, implement, and maintain integrations between diverse systems and applications, ensuring seamless data flow and functionality. Coding on a daily basis with SQL! Collaborate with cross-functional teams to gather requirements and design efficient integration solutions that meet business needs. Troubleshoot integration issues and perform debugging to identify and resolve technical challenges. Stay up-to-date with the latest integration tools, techniques, and best practices to continuously improve integration processes. Requirements: Bachelor's degree in Computer Science, Information Technology, or related field. Proven experience as an Integrations Developer with expertise in integration tools such as Boomi, Worcato, or Mulesoft. Strong background in database administration (DBA) or software engineering. Excellent problem-solving skills and ability to work independently or in a team environment. Effective communication skills with the ability to translate technical concepts to non-technical stakeholders. Salary & Benefits: Competitive salary ranging from £50,000 to £58,000 per annum, based on experience and qualifications. Outstanding pension plan - the best in the industry! Generous holiday allowance of 30 days per annum! Opportunity to work in a collaborative and supportive environment with flexible working arrangements, including two days per week in our London office. How to Apply: Please apply to this exciting Integrations Developer latest by 10th April 2024 to my email which is (see below)
1st Line Support Analyst Onsite + site visits We have an opportunity for a 1st Line Support professional who is looking for their next career move for our client based in Surrey. The role will operate an extended day shift pattern ranging from between 8am to 8pm and will be predominantly based at their Chertsey head office. It is imperative that the successful 1st line Support Analyst is willing and able to travel to client sites both in London and other areas when required. A full UK driving license is required. Skills required: 1 to 2 years of professional experience in a similar role OR a recent College/University graduate looking for a great first step on the career ladder within IT Experience with/or an understanding of the MS Office Suite, Active Directory, TeamViewer (or similar), Exchange/Office 365, Antivirus software etc Some experience using a Ticketing system/working to SLA's will be advantageous Great communication skills (in person and via telephone) - excellent written and spoken English is essential Personable, with the ability to build rapport with multiple teams of IT technicians. The candidate will be required to integrate within both the Krome technical team and client IT departments The successful candidate will be a punctual and thorough worker, with astute attention to detail Any IT qualifications will be an advantage but not essential Valid UK driving licence is essential Benefits include: 4% Employer Pension Contribution Flexible Annual Leave Package (25 days, plus Bank Holidays, increasing with Length of Service) Employee Assistance Programme Private Medical Insurance (applicable after 5 years' service) Learning and Development Programme, aimed to support Career Progression Monthly Employee Recognition Awards (Extra Days Holiday or Amazon Voucher Rewards) Long Service Recognition Awards for 5, 10, 15 years+ Complimentary Breakfast Available (8am - 9am Mon to Fri) Fully Stocked Beer/Wine Fridge for Friday After Work Drinks Discounted Corporate Gym Membership Shower Facilities Company-Funded (Voluntary) Participation in our Charity Event The shift pattern varies between 8am - 4pm/9am - 5pm/10am - 6pm/12pm - 8pm 1st Line Support Analyst Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
28/03/2024
Full time
1st Line Support Analyst Onsite + site visits We have an opportunity for a 1st Line Support professional who is looking for their next career move for our client based in Surrey. The role will operate an extended day shift pattern ranging from between 8am to 8pm and will be predominantly based at their Chertsey head office. It is imperative that the successful 1st line Support Analyst is willing and able to travel to client sites both in London and other areas when required. A full UK driving license is required. Skills required: 1 to 2 years of professional experience in a similar role OR a recent College/University graduate looking for a great first step on the career ladder within IT Experience with/or an understanding of the MS Office Suite, Active Directory, TeamViewer (or similar), Exchange/Office 365, Antivirus software etc Some experience using a Ticketing system/working to SLA's will be advantageous Great communication skills (in person and via telephone) - excellent written and spoken English is essential Personable, with the ability to build rapport with multiple teams of IT technicians. The candidate will be required to integrate within both the Krome technical team and client IT departments The successful candidate will be a punctual and thorough worker, with astute attention to detail Any IT qualifications will be an advantage but not essential Valid UK driving licence is essential Benefits include: 4% Employer Pension Contribution Flexible Annual Leave Package (25 days, plus Bank Holidays, increasing with Length of Service) Employee Assistance Programme Private Medical Insurance (applicable after 5 years' service) Learning and Development Programme, aimed to support Career Progression Monthly Employee Recognition Awards (Extra Days Holiday or Amazon Voucher Rewards) Long Service Recognition Awards for 5, 10, 15 years+ Complimentary Breakfast Available (8am - 9am Mon to Fri) Fully Stocked Beer/Wine Fridge for Friday After Work Drinks Discounted Corporate Gym Membership Shower Facilities Company-Funded (Voluntary) Participation in our Charity Event The shift pattern varies between 8am - 4pm/9am - 5pm/10am - 6pm/12pm - 8pm 1st Line Support Analyst Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Job Specification : Service Desk Analyst OR 1st Line Support Analyst (French & Dutch speakers only) Minimum Years of Experience : 2 years + Duration : 3 - 6 months Rolling Location : Anderlecht - Belgium (90% onsite) Languages : French & Dutch Speaking (Both languages are needed) Full training will be provided in ServiceNow, ITSM, and Genesis Overview : Our client, a leading company in the IT services sector, is seeking 12 Service Desk Agents proficient in both French & Dutch, to join their team for a 3 to 6 months assignment. The role entails providing first-line support at customer premises primarily located in Anderlecht, with potential assignments in Antwerpen. Successful candidates will receive training on essential tools such as ServiceNow, ITSM, and Genesis, provided by our banking client. This opportunity is suitable for individuals with a basic understanding of IT ecosystems and vocabulary, possessing soft skills such as a positive attitude, reliability, and punctuality. Job Responsibilities: Provide first-line support to end-users, resolving technical issues efficiently. Absorb high call volumes by swiftly addressing queries and escalating when necessary. Collaborate effectively with internal teams and employees to ensure seamless service delivery. Participate in training sessions to enhance proficiency in ServiceNow, ITSM, and Genesis. Maintain a positive and customer-centric attitude throughout interactions. Requirements : Proficiency in both French & Dutch ( Mandatory ) Basic knowledge of IT ecosystems and terminology. Medior profiles preferred, with 2-5 years of relevant experience in a similar role. Willingness to undergo training on ServiceNow, ITSM, and Genesis provided by the client. Strong soft skills, including reliability, punctuality, and a positive attitude. Ability to work onsite at customer premises in Anderlecht, with potential assignments in Antwerpen. Must be legally eligible to work in Belgium. Additional Information: The role is primarily onsite, with approximately 90% of the work conducted in Anderlecht. Candidates must be available for a 3 to 6 months assignment. Training on essential tools will be provided by the client. This is an excellent opportunity for individuals seeking to enhance their skills in a dynamic IT service environment. If you meet the requirements and are ready to take on this exciting challenge, please submit your application detailing your relevant experience and language proficiency. We look forward to welcoming you to our team!
28/03/2024
Project-based
Job Specification : Service Desk Analyst OR 1st Line Support Analyst (French & Dutch speakers only) Minimum Years of Experience : 2 years + Duration : 3 - 6 months Rolling Location : Anderlecht - Belgium (90% onsite) Languages : French & Dutch Speaking (Both languages are needed) Full training will be provided in ServiceNow, ITSM, and Genesis Overview : Our client, a leading company in the IT services sector, is seeking 12 Service Desk Agents proficient in both French & Dutch, to join their team for a 3 to 6 months assignment. The role entails providing first-line support at customer premises primarily located in Anderlecht, with potential assignments in Antwerpen. Successful candidates will receive training on essential tools such as ServiceNow, ITSM, and Genesis, provided by our banking client. This opportunity is suitable for individuals with a basic understanding of IT ecosystems and vocabulary, possessing soft skills such as a positive attitude, reliability, and punctuality. Job Responsibilities: Provide first-line support to end-users, resolving technical issues efficiently. Absorb high call volumes by swiftly addressing queries and escalating when necessary. Collaborate effectively with internal teams and employees to ensure seamless service delivery. Participate in training sessions to enhance proficiency in ServiceNow, ITSM, and Genesis. Maintain a positive and customer-centric attitude throughout interactions. Requirements : Proficiency in both French & Dutch ( Mandatory ) Basic knowledge of IT ecosystems and terminology. Medior profiles preferred, with 2-5 years of relevant experience in a similar role. Willingness to undergo training on ServiceNow, ITSM, and Genesis provided by the client. Strong soft skills, including reliability, punctuality, and a positive attitude. Ability to work onsite at customer premises in Anderlecht, with potential assignments in Antwerpen. Must be legally eligible to work in Belgium. Additional Information: The role is primarily onsite, with approximately 90% of the work conducted in Anderlecht. Candidates must be available for a 3 to 6 months assignment. Training on essential tools will be provided by the client. This is an excellent opportunity for individuals seeking to enhance their skills in a dynamic IT service environment. If you meet the requirements and are ready to take on this exciting challenge, please submit your application detailing your relevant experience and language proficiency. We look forward to welcoming you to our team!
Senior Network Engineer - 6 months - Uxbridge We're currently representing a leading IT Solutions Provider who are looking to recruit a Senior Network Engineer for an initial 6-month contract. Responsibilities: Regularly engage with clients and internal teams, including developers and analyst teams. Capable of collaborating with 3rd party vendors, OEMs, and product suppliers. Hands-on experience in infrastructure as code, constructing CI/CD pipelines, starting from scratch. Proficient in aiding DevOps teams with networking inquiries. Skills/Must have: Ability to navigate technical and architectural discussions for Data Centre hosting and migration. Proficiency in Network operations, Design, Solution, and Implementation support is desired. A robust background in networking, SaaS, and security is essential, with a deep understanding of IPSEC, GRE, HTTP/HTTPS, and DNS protocols. Mandated experience with Palo Alto and FortiGate Firewall, along with various Firewall backgrounds, and expertise in hybrid cloud integration. Essential experience with Proxy and SSL. Contract Details: Duration: 6 months Location: Uxbrdige Determination: Inside IR35 Day Rate: £350 Per Day - £400 Per Day Start Date: ASAP Senior Network Engineer - 6 months - Uxbridge
28/03/2024
Project-based
Senior Network Engineer - 6 months - Uxbridge We're currently representing a leading IT Solutions Provider who are looking to recruit a Senior Network Engineer for an initial 6-month contract. Responsibilities: Regularly engage with clients and internal teams, including developers and analyst teams. Capable of collaborating with 3rd party vendors, OEMs, and product suppliers. Hands-on experience in infrastructure as code, constructing CI/CD pipelines, starting from scratch. Proficient in aiding DevOps teams with networking inquiries. Skills/Must have: Ability to navigate technical and architectural discussions for Data Centre hosting and migration. Proficiency in Network operations, Design, Solution, and Implementation support is desired. A robust background in networking, SaaS, and security is essential, with a deep understanding of IPSEC, GRE, HTTP/HTTPS, and DNS protocols. Mandated experience with Palo Alto and FortiGate Firewall, along with various Firewall backgrounds, and expertise in hybrid cloud integration. Essential experience with Proxy and SSL. Contract Details: Duration: 6 months Location: Uxbrdige Determination: Inside IR35 Day Rate: £350 Per Day - £400 Per Day Start Date: ASAP Senior Network Engineer - 6 months - Uxbridge
Change Administrator, ITIL, 100% remote, £35000 - 40000 + benefits. Expanding software product company is seeking an ITIL qualified Change Administrator to work with their Head of Technical Change. In this new role you will be responsible for administration activities related to change process, including documenting & supporting technical change within the organisation and to reduce risk and incidents associated to change. In addition you will take the lead on a number of change related activities and stand in for the Head of Change when necessary. This is an exciting time to join as ITIL is being introduced and implemented through the company and you can help shape and drive this. Key responsibilities include - * Oversee the administration of change (including documentation). * Supporting change requests ensuring prioritisation, impact, risk, deployment plans and validation steps are understood and documented * Reporting of change KPIs * Communicating change * Working with all the relevant stakeholders and ensure service levels are maintained as your number one priority * Overseeing change plans, ensuring runbooks are maintained, stakeholders are updated, and timelines are achieved To be considered you will have the following skills and experience - * Excellent communication skills. * Strong knowledge of ITIL - used to applying ITIL change management processes & principles * Experience of planning and managing runbooks to successful conclusion * Ability to produce reporting, understand and track key datapoints * Ability to manage meetings and present effectively In addition to being a great role and joining an exciting time this role is fully remote. If you have excellent knowledge of ITIL change management - ideally gained in a software house - and have the further skills and experience listed above please send your CV for further information. Salary is most likely to be in the range of £35000 - 40000 + benefits and interviews will be held soon.
28/03/2024
Full time
Change Administrator, ITIL, 100% remote, £35000 - 40000 + benefits. Expanding software product company is seeking an ITIL qualified Change Administrator to work with their Head of Technical Change. In this new role you will be responsible for administration activities related to change process, including documenting & supporting technical change within the organisation and to reduce risk and incidents associated to change. In addition you will take the lead on a number of change related activities and stand in for the Head of Change when necessary. This is an exciting time to join as ITIL is being introduced and implemented through the company and you can help shape and drive this. Key responsibilities include - * Oversee the administration of change (including documentation). * Supporting change requests ensuring prioritisation, impact, risk, deployment plans and validation steps are understood and documented * Reporting of change KPIs * Communicating change * Working with all the relevant stakeholders and ensure service levels are maintained as your number one priority * Overseeing change plans, ensuring runbooks are maintained, stakeholders are updated, and timelines are achieved To be considered you will have the following skills and experience - * Excellent communication skills. * Strong knowledge of ITIL - used to applying ITIL change management processes & principles * Experience of planning and managing runbooks to successful conclusion * Ability to produce reporting, understand and track key datapoints * Ability to manage meetings and present effectively In addition to being a great role and joining an exciting time this role is fully remote. If you have excellent knowledge of ITIL change management - ideally gained in a software house - and have the further skills and experience listed above please send your CV for further information. Salary is most likely to be in the range of £35000 - 40000 + benefits and interviews will be held soon.
Our client are a leading Multi-channel retailer FTSE250 group based in Northampton and are looking for a Security Architect to join their existing team of Architects - the role is Hybrid with 2 days a week expectation in office, 3 can be from home. Security Architect You will play an integral role in growing the team of architects while demonstrating your leadership values through delegation, motivation and trust. You will not just lead, but you will "do". Their culture is exploring, thinking and doing, and you will live this every single day. Some accountabilities of the role: Domain Architect for the Security Domain, you are ultimately accountable for the as-is and target security architectures for the group, working closely with all stakeholders including technical teams, senior stakeholders and external vendors and partners. DevSecOps Work with the technical teams to embed a DevSecOps culture in the Group Technology and Data function, acting as an evangelist of this approach to bring colleagues at all levels on the journey. Mentor through the adoption of a learning mindset and contribute back to practice and technology teams. Whether you lead team members directly or influence more junior architects through mentorship, coaching and architecture reviews, you will help nurture the next generation of talent. Practice developer Contributing to the evolution of the architecture design process, ensuring it is effective and efficient through maintaining the artefacts, conventions and knowledge sharing Your background A confirmed background in hands on information security with extensive real-world experience of working in an agile product development model as well as large systems integration programs, comfortable in tailoring your ways of working to fit with the delivery approach. You keep on top of the changing security technology landscape, grasp the relevance of emerging trends and help the technology team navigate the constantly shifting threat landscape. You are comfortable rolling up your sleeves, getting involved, breaking down silos, and making security a core part of the delivery teams to enable them to succeed. Experience in leading and inspiring colleagues to accomplish exceptional outcomes while building a nurturing, respectful and supportive culture. What's in it for you? You'll be supported by some fantastic training and development and have the opportunity to learn, grow and develop across the Group. They'll also equip you with a benefits package that grows as you grow with the company: Competitive bonus Car allowance Save-as-you-earn scheme Buy-as-you-earn scheme Contributory pension scheme Colleague discount across a variety of Group businesses A bit about them As the largest distributor of building materials in the UK, they have been helping to build Britain for over 200 years. With over 5 businesses, 16,000 colleagues and more than 1,200 branches, stores and sites around the UK they believe they have the best people and the best place to work. Everyone works hard together to deliver results, but most importantly, have some fun along the way. security analyst architect agile architect architecture risk governance compliance cloud pci dss security agile cyber retail northampton bedford milton keynes rugby bicester oxford hybrid devsecops devsecops information security it process audit security analyst architect agile architect architecture risk governance compliance cloud pci dss security agile cyber retail northampton bedford milton keynes rugby bicester oxford hybrid devsecops devsecops information security it process audit security analyst architect agile architect architecture risk governance compliance cloud pci dss security agile cyber retail northampton bedford milton keynes rugby bicester oxford hybrid devsecops devsecops information security it process audit IT stores retail
28/03/2024
Full time
Our client are a leading Multi-channel retailer FTSE250 group based in Northampton and are looking for a Security Architect to join their existing team of Architects - the role is Hybrid with 2 days a week expectation in office, 3 can be from home. Security Architect You will play an integral role in growing the team of architects while demonstrating your leadership values through delegation, motivation and trust. You will not just lead, but you will "do". Their culture is exploring, thinking and doing, and you will live this every single day. Some accountabilities of the role: Domain Architect for the Security Domain, you are ultimately accountable for the as-is and target security architectures for the group, working closely with all stakeholders including technical teams, senior stakeholders and external vendors and partners. DevSecOps Work with the technical teams to embed a DevSecOps culture in the Group Technology and Data function, acting as an evangelist of this approach to bring colleagues at all levels on the journey. Mentor through the adoption of a learning mindset and contribute back to practice and technology teams. Whether you lead team members directly or influence more junior architects through mentorship, coaching and architecture reviews, you will help nurture the next generation of talent. Practice developer Contributing to the evolution of the architecture design process, ensuring it is effective and efficient through maintaining the artefacts, conventions and knowledge sharing Your background A confirmed background in hands on information security with extensive real-world experience of working in an agile product development model as well as large systems integration programs, comfortable in tailoring your ways of working to fit with the delivery approach. You keep on top of the changing security technology landscape, grasp the relevance of emerging trends and help the technology team navigate the constantly shifting threat landscape. You are comfortable rolling up your sleeves, getting involved, breaking down silos, and making security a core part of the delivery teams to enable them to succeed. Experience in leading and inspiring colleagues to accomplish exceptional outcomes while building a nurturing, respectful and supportive culture. What's in it for you? You'll be supported by some fantastic training and development and have the opportunity to learn, grow and develop across the Group. They'll also equip you with a benefits package that grows as you grow with the company: Competitive bonus Car allowance Save-as-you-earn scheme Buy-as-you-earn scheme Contributory pension scheme Colleague discount across a variety of Group businesses A bit about them As the largest distributor of building materials in the UK, they have been helping to build Britain for over 200 years. With over 5 businesses, 16,000 colleagues and more than 1,200 branches, stores and sites around the UK they believe they have the best people and the best place to work. Everyone works hard together to deliver results, but most importantly, have some fun along the way. security analyst architect agile architect architecture risk governance compliance cloud pci dss security agile cyber retail northampton bedford milton keynes rugby bicester oxford hybrid devsecops devsecops information security it process audit security analyst architect agile architect architecture risk governance compliance cloud pci dss security agile cyber retail northampton bedford milton keynes rugby bicester oxford hybrid devsecops devsecops information security it process audit security analyst architect agile architect architecture risk governance compliance cloud pci dss security agile cyber retail northampton bedford milton keynes rugby bicester oxford hybrid devsecops devsecops information security it process audit IT stores retail
Finance Systems Analyst - Concur Up to £33,000 London - Hybrid A global corporate services organisation are looking for a Concur Systems Analyst to join their team, taking part in upcoming pivotal projects and the international roll out of Concurs Expense and Invoice system. You will also be responsible for the day to day administration and system related processes for Concur. Responsibilities include: Day to day support of Concur Invoices and Expenses system Manual configuration of the system Offer functional expertise to ensure the optimum design, build, delivery and maintenance of Concur Expensive and Invoice system Provide user training for the system Experience Required * Strong Concur Expenses & Invoice system experience (3+ years) * Functional knowledge of Financials in the following modules: invoices & expenses * Strong analytical skills * Strong communication skills * A fast learner with an attention to detail Please apply to this advert for consideration. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
28/03/2024
Full time
Finance Systems Analyst - Concur Up to £33,000 London - Hybrid A global corporate services organisation are looking for a Concur Systems Analyst to join their team, taking part in upcoming pivotal projects and the international roll out of Concurs Expense and Invoice system. You will also be responsible for the day to day administration and system related processes for Concur. Responsibilities include: Day to day support of Concur Invoices and Expenses system Manual configuration of the system Offer functional expertise to ensure the optimum design, build, delivery and maintenance of Concur Expensive and Invoice system Provide user training for the system Experience Required * Strong Concur Expenses & Invoice system experience (3+ years) * Functional knowledge of Financials in the following modules: invoices & expenses * Strong analytical skills * Strong communication skills * A fast learner with an attention to detail Please apply to this advert for consideration. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Security and Resilience Analyst 12 Month Freelance Contract Amsterdam - Netherlands Hybrid Under general supervision, performs all procedures asked to ensure the safety of Information Systems Assets and to protect systems from intentional or inadvertent access or destruction. Key Responsibilities Responsible for the execution of investigative analysis, incident response, continuous improvement, and post incident review activities Assisting in identification and resolution of vulnerabilities Performing deep cause analysis of moderate to highly complex security issues Developing IT security standards and policies according to the standards Able to support various stakeholders to advise them the best course or actions to solve problems Ensure the ongoing core objectives of the SOC are accomplished and measurable Requirements of special knowledge/skills Specialized diploma in health & safety, physical security and crisis management/business resilience. Apply deep knowledge of one job area or broad knowledge of several job areas Strong interpersonal skills Strong work ethic; self-directed and resourceful Solution oriented and result driven Proactive, flexible and capable of working independently as well as working in a team Good communication (eg public speaking) and analytical skills Ability to multi-task & flexible attitude (Strong project management skills) Experienced in Endpoint Detection and Response (EDR) tools for complex incident analysis
28/03/2024
Project-based
Security and Resilience Analyst 12 Month Freelance Contract Amsterdam - Netherlands Hybrid Under general supervision, performs all procedures asked to ensure the safety of Information Systems Assets and to protect systems from intentional or inadvertent access or destruction. Key Responsibilities Responsible for the execution of investigative analysis, incident response, continuous improvement, and post incident review activities Assisting in identification and resolution of vulnerabilities Performing deep cause analysis of moderate to highly complex security issues Developing IT security standards and policies according to the standards Able to support various stakeholders to advise them the best course or actions to solve problems Ensure the ongoing core objectives of the SOC are accomplished and measurable Requirements of special knowledge/skills Specialized diploma in health & safety, physical security and crisis management/business resilience. Apply deep knowledge of one job area or broad knowledge of several job areas Strong interpersonal skills Strong work ethic; self-directed and resourceful Solution oriented and result driven Proactive, flexible and capable of working independently as well as working in a team Good communication (eg public speaking) and analytical skills Ability to multi-task & flexible attitude (Strong project management skills) Experienced in Endpoint Detection and Response (EDR) tools for complex incident analysis
Guidewire Application Support Analyst A highly established specialty London Markets insurance company are looking for an experienced and specialist Guidewire Application Support Analyst to join their Application Support team. You will come from a London Markets insurance background where you have supported the specialty insurance Guidewire application. Your experience in other specialty insurance applications such as eclipse or is also helpful. You will be customer facing and comfortable resolving issues. You will require SQL experience and be able to communicate with the software teams as well as the users. If you are interested contact me below: Email: (see below)
28/03/2024
Full time
Guidewire Application Support Analyst A highly established specialty London Markets insurance company are looking for an experienced and specialist Guidewire Application Support Analyst to join their Application Support team. You will come from a London Markets insurance background where you have supported the specialty insurance Guidewire application. Your experience in other specialty insurance applications such as eclipse or is also helpful. You will be customer facing and comfortable resolving issues. You will require SQL experience and be able to communicate with the software teams as well as the users. If you are interested contact me below: Email: (see below)
Application Support Analyst An established specialty insurer are looking for an Application Support Analyst for their Manchester based office. They need someone to support their policy administration systems. This hire will form part of their Manchester tech hub and will be able learn and grow within the team. As an Application Support Analyst you will be experienced managing incoming tickets using ServiceNow. You will be experienced using SQL and will have knowledge of ITIL frameworks and processes. You will need to be willing to learn about the Lloyd's Specialty insurance markets and the applications being supported within the business. You will have strong soft skills dealing with users and helping them resolve any issues they are facing. Skills: SQL Customer facing skills. Problem solving. ServiceNow TSQL experience. What's in it for you? Competitive salary Hybrid working from Manchester based office. Be part of the build of a new team. Progression If interested contact me: Email - (see below)
28/03/2024
Full time
Application Support Analyst An established specialty insurer are looking for an Application Support Analyst for their Manchester based office. They need someone to support their policy administration systems. This hire will form part of their Manchester tech hub and will be able learn and grow within the team. As an Application Support Analyst you will be experienced managing incoming tickets using ServiceNow. You will be experienced using SQL and will have knowledge of ITIL frameworks and processes. You will need to be willing to learn about the Lloyd's Specialty insurance markets and the applications being supported within the business. You will have strong soft skills dealing with users and helping them resolve any issues they are facing. Skills: SQL Customer facing skills. Problem solving. ServiceNow TSQL experience. What's in it for you? Competitive salary Hybrid working from Manchester based office. Be part of the build of a new team. Progression If interested contact me: Email - (see below)