Field Engineer- English Speaking location Littau,Switzerland General aim of the position - Install/integrate and maintain telecommunication and infrastructure equipments in the wireless and Wireline networks within the assigned geographical area; - Daily travel to customers' network sites to perform tasks in the areas fulfilment, assurance and preventive maintenance; - Participate in oncall service rota. Main tasks Assurance - Follow troubleshooting procedures with the support from NOC and restore network services within the defined SLA; - Use the available tools and perform measurements to isolate and fix the faults; - Replace faulty equipment parts and perform functional tests to validate the troubleshooting results; - Implement temporary solutions whenever appropriate to help faster service restoration; - Log all actions and update the current status into the trouble ticketing tools; - Follow the spare part handling processes; - Support risk assessment activities when required; - Participate in 24x7 oncall rota. Fulfilment - Implement work orders, perform equipment installation, activation, site integration and testing within the defined SLA; - Record the implementation results into the corresponding tools, fill in service reports; - Activate the services and changes in the network together with NOC and/or customer DSS; - Notify and update NOC and/or customer DSS with the status of the changes during implementation; Preventive Maintenance - Perform preventive maintenance activities within the defined SLA; - Follow the preventive maintenance guidelines; - Perform site audits; - Resolve any issues and deficiencies found on site, including the ones discovered during site visits. - Support the Field Technician for complex tasks; - Member of project teams within Field Services. Required competencies - willingness to travel on a daily basis; - solid understanding of security and safety rules and standards; - not afraid to climb on masts and towers; - Education: recognised apprenticeship in the electrical or telecom area (eg electrician, electronician, multimedia technician, ) advanced education in telecom technologies (eg. telematician) is an advantage. Please send your CVS to: (see below)
19/04/2024
Full time
Field Engineer- English Speaking location Littau,Switzerland General aim of the position - Install/integrate and maintain telecommunication and infrastructure equipments in the wireless and Wireline networks within the assigned geographical area; - Daily travel to customers' network sites to perform tasks in the areas fulfilment, assurance and preventive maintenance; - Participate in oncall service rota. Main tasks Assurance - Follow troubleshooting procedures with the support from NOC and restore network services within the defined SLA; - Use the available tools and perform measurements to isolate and fix the faults; - Replace faulty equipment parts and perform functional tests to validate the troubleshooting results; - Implement temporary solutions whenever appropriate to help faster service restoration; - Log all actions and update the current status into the trouble ticketing tools; - Follow the spare part handling processes; - Support risk assessment activities when required; - Participate in 24x7 oncall rota. Fulfilment - Implement work orders, perform equipment installation, activation, site integration and testing within the defined SLA; - Record the implementation results into the corresponding tools, fill in service reports; - Activate the services and changes in the network together with NOC and/or customer DSS; - Notify and update NOC and/or customer DSS with the status of the changes during implementation; Preventive Maintenance - Perform preventive maintenance activities within the defined SLA; - Follow the preventive maintenance guidelines; - Perform site audits; - Resolve any issues and deficiencies found on site, including the ones discovered during site visits. - Support the Field Technician for complex tasks; - Member of project teams within Field Services. Required competencies - willingness to travel on a daily basis; - solid understanding of security and safety rules and standards; - not afraid to climb on masts and towers; - Education: recognised apprenticeship in the electrical or telecom area (eg electrician, electronician, multimedia technician, ) advanced education in telecom technologies (eg. telematician) is an advantage. Please send your CVS to: (see below)
Quality Assurance Associate - Good Manufacturing Practice (GMP) - Compliance vacancy requiring fluent German, for a globally operating Basel based company in the pharmaceutical sector . Your tasks: Reviewing manufacturing and analytical batch records for department batches, both internal and external Supporting paper archiving, ensuring proper documentation and compliance Collaborating with team members to provide functional expertise and support departmental projects and objectives Writing and reviewing GMP-relevant deliverables to ensure compliance with regulatory guidelines and project quality standards Maintaining strict adherence to internal and external quality and safety guidelines, including cGMP regulations and SOPs Effectively communicating with line unit experts to address GMP and logistic-related queries Your experience/knowledge: 3+ years of experience as a technician in the pharmaceutical area or in a similar position Expertise in cGMP, as well as safety and environmental regulations and guidelines Basic understanding of drug development processes and regulatory requirements Proficiency in addressing GMP and logistic related questions with line unit experts Bachelor's degree in a technical or pharmaceutical field or in another relevant area Language skills: English - fluent in written and spoken, German is required - fluent Your soft skills: Team player excellent communication and organizational skills Ability to maintain good working relationships with internal and external stakeholders Location: Basel, Switzerland Sector: Pharmaceuticals Start: 05/2024 Duration: 18MM+ Ref .Nr.: BH21563 Take the next step and send us your resume along with a daytime phone number where we can reach you. Due to Swiss work permit restrictions, we can only consider applications from Swiss nationals, EU citizens as well as current work-permit holders for Switzerland. Ukrainian refugees are warmly welcomed, we will support you all the way. We welcome applications from individuals of all genders, age groups, sexual orientations, personal expressions, ethnic backgrounds, and religious beliefs. Therefore, there is no requirement to provide gender information or a photo in your application. As per client requirements, we need information about your marital status, nationality, date of birth, and a valid Swiss work permit. For applicants with disabilities, we are happy to explore potential solutions with our end client.
18/04/2024
Project-based
Quality Assurance Associate - Good Manufacturing Practice (GMP) - Compliance vacancy requiring fluent German, for a globally operating Basel based company in the pharmaceutical sector . Your tasks: Reviewing manufacturing and analytical batch records for department batches, both internal and external Supporting paper archiving, ensuring proper documentation and compliance Collaborating with team members to provide functional expertise and support departmental projects and objectives Writing and reviewing GMP-relevant deliverables to ensure compliance with regulatory guidelines and project quality standards Maintaining strict adherence to internal and external quality and safety guidelines, including cGMP regulations and SOPs Effectively communicating with line unit experts to address GMP and logistic-related queries Your experience/knowledge: 3+ years of experience as a technician in the pharmaceutical area or in a similar position Expertise in cGMP, as well as safety and environmental regulations and guidelines Basic understanding of drug development processes and regulatory requirements Proficiency in addressing GMP and logistic related questions with line unit experts Bachelor's degree in a technical or pharmaceutical field or in another relevant area Language skills: English - fluent in written and spoken, German is required - fluent Your soft skills: Team player excellent communication and organizational skills Ability to maintain good working relationships with internal and external stakeholders Location: Basel, Switzerland Sector: Pharmaceuticals Start: 05/2024 Duration: 18MM+ Ref .Nr.: BH21563 Take the next step and send us your resume along with a daytime phone number where we can reach you. Due to Swiss work permit restrictions, we can only consider applications from Swiss nationals, EU citizens as well as current work-permit holders for Switzerland. Ukrainian refugees are warmly welcomed, we will support you all the way. We welcome applications from individuals of all genders, age groups, sexual orientations, personal expressions, ethnic backgrounds, and religious beliefs. Therefore, there is no requirement to provide gender information or a photo in your application. As per client requirements, we need information about your marital status, nationality, date of birth, and a valid Swiss work permit. For applicants with disabilities, we are happy to explore potential solutions with our end client.
Role: Field Service Engineer Salary: £40,000- £45,000 Plus a car allowance! Location : Midlands (Birmingham and Derby) iO Associates are exclusively working with an engineering, science angd technology services leader who are geared towards solving the worlds toughest challenges within intelligence, health, defence and aviation. Our clients are market leaders and are in need of Field Service Engineers to join them in the venture to corner the market! What they're looking for: A Field technician to provide effective and efficient technical and customer support for complex baggage handling systems at airports, you will cover the Northern region, including Manchester and Birmingham airports. Ideally you'll have expertise in machinical and or electrical engineering within the IT field. What you'll be doing: You'll be the primary engineer on recently won contracts, installing, troubleshooting and repairing airport x-ray and CT based body scanners which allow for explosive detection. Once they're up and running you'll be maintaining and managing any design, reliability and system bugs where you'll be identifying the root causes! Key experience: PLC Programming and fault-finding Site Lead experience Strong working knowledge of IT Servers Good communication (client facing) Key Benefits: Competitive salary Private medical cover 8% pension Dental cover And more! Our client has a 2 stage interview and for the right candidate will interview as early as week! If you're interested in this role or know someone who would be, then please apply with your latest CV
17/04/2024
Full time
Role: Field Service Engineer Salary: £40,000- £45,000 Plus a car allowance! Location : Midlands (Birmingham and Derby) iO Associates are exclusively working with an engineering, science angd technology services leader who are geared towards solving the worlds toughest challenges within intelligence, health, defence and aviation. Our clients are market leaders and are in need of Field Service Engineers to join them in the venture to corner the market! What they're looking for: A Field technician to provide effective and efficient technical and customer support for complex baggage handling systems at airports, you will cover the Northern region, including Manchester and Birmingham airports. Ideally you'll have expertise in machinical and or electrical engineering within the IT field. What you'll be doing: You'll be the primary engineer on recently won contracts, installing, troubleshooting and repairing airport x-ray and CT based body scanners which allow for explosive detection. Once they're up and running you'll be maintaining and managing any design, reliability and system bugs where you'll be identifying the root causes! Key experience: PLC Programming and fault-finding Site Lead experience Strong working knowledge of IT Servers Good communication (client facing) Key Benefits: Competitive salary Private medical cover 8% pension Dental cover And more! Our client has a 2 stage interview and for the right candidate will interview as early as week! If you're interested in this role or know someone who would be, then please apply with your latest CV
Technical Training Manager (Digital Forensics) Sanderson are currently recruiting for a Technical Training Manager for one of our leading clients, as the Technical Training Manager in digital forensics, you'll lead the training and development efforts for our clients internal digital forensic staff. Your role involves conducting both in-person and online training sessions to ensure proficiency across all activities within our clients Mobile Device and Computing Laboratories. Job Details: Type: Full-time, Permanent Salary: £38,000.00-£47,000.00 per year Schedule: Monday to Friday - Office Based Location: Stoke-on-Trent, Staffordshire Primary Duties: Developing Competency: Facilitate the development and support of new and existing technicians into proficient report writing analysts/specialists. Tool Proficiency: Ensure all technical staff are proficient in utilising tools such as Cellebrite, Axiom, XRY, and more, crucial to their roles. Career Progression: Assist in advancing analysts and specialists into roles as consultants and beyond, fostering career growth within the digital forensics industry. Staff Diversification: Promote the expansion of staff abilities in alignment with business innovations and commercial developments. Training Plans and Materials: Create and maintain individualised training plans and materials, utilising various media formats tailored to business needs. Standard Operating Procedures (SOPs): Collaborate with the Digital Forensics Services Manager to ensure SOPs are appropriate and adhered to, identifying and implementing necessary amendments. Staff Retention: Oversee training actions in response to non-conformity issues, ensuring staff retention and competence. External Training Services: Assist in the commercialisation of training services, including delivering external training packages. Resource Planning: Balance and schedule training requirements considering commercial constraints and business needs. Non-Technical Training: Provide training on non-technical elements as per customer/stakeholder requirements, including standards adherence and court attendance. Qualifications and Experience: Degree in Digital Forensics or equivalent experience. Strong digital forensics knowledge with the ability to convey complex ideas effectively. Ability to work within prescribed processes and implement continuous improvement. Join us in shaping the future of digital forensics training and development! Apply today to make a meaningful impact in this dynamic field.
16/04/2024
Full time
Technical Training Manager (Digital Forensics) Sanderson are currently recruiting for a Technical Training Manager for one of our leading clients, as the Technical Training Manager in digital forensics, you'll lead the training and development efforts for our clients internal digital forensic staff. Your role involves conducting both in-person and online training sessions to ensure proficiency across all activities within our clients Mobile Device and Computing Laboratories. Job Details: Type: Full-time, Permanent Salary: £38,000.00-£47,000.00 per year Schedule: Monday to Friday - Office Based Location: Stoke-on-Trent, Staffordshire Primary Duties: Developing Competency: Facilitate the development and support of new and existing technicians into proficient report writing analysts/specialists. Tool Proficiency: Ensure all technical staff are proficient in utilising tools such as Cellebrite, Axiom, XRY, and more, crucial to their roles. Career Progression: Assist in advancing analysts and specialists into roles as consultants and beyond, fostering career growth within the digital forensics industry. Staff Diversification: Promote the expansion of staff abilities in alignment with business innovations and commercial developments. Training Plans and Materials: Create and maintain individualised training plans and materials, utilising various media formats tailored to business needs. Standard Operating Procedures (SOPs): Collaborate with the Digital Forensics Services Manager to ensure SOPs are appropriate and adhered to, identifying and implementing necessary amendments. Staff Retention: Oversee training actions in response to non-conformity issues, ensuring staff retention and competence. External Training Services: Assist in the commercialisation of training services, including delivering external training packages. Resource Planning: Balance and schedule training requirements considering commercial constraints and business needs. Non-Technical Training: Provide training on non-technical elements as per customer/stakeholder requirements, including standards adherence and court attendance. Qualifications and Experience: Degree in Digital Forensics or equivalent experience. Strong digital forensics knowledge with the ability to convey complex ideas effectively. Ability to work within prescribed processes and implement continuous improvement. Join us in shaping the future of digital forensics training and development! Apply today to make a meaningful impact in this dynamic field.
Incident and Escalations Manager - Glasgow, Scotland - £36,000 plus 15% plus overtime We are seeking a skilled and experienced Incident and Escalation Manager to join our Network Operations Centre (NOC) team. The successful candidate will play a critical role in managing and resolving incidents, ensuring timely escalation when necessary, and optimising the performance of our NOC operations. If you have a strong background in incident management and escalation, along with excellent communication and leadership skills, we want to hear from you. Key Responsibilities: Manage the end-to-end incident management process, including identification, prioritisation, resolution, and closure of incidents. Ensure incidents are logged, tracked, and escalated according to defined procedures and service level agreements (SLAs). Prioritise and allocate resources effectively to address critical incidents and minimise downtime. Coordinate with technical teams, including engineers and analysts, to troubleshoot and resolve complex technical issues. Matrix manage a team of NOC technicians, ensuring workload is distributed effectively and performance targets are met. Provide timely and accurate updates to stakeholders on the status of incidents and escalations. Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field. Proven experience in incident management and escalation, preferably in a NOC environment. Strong understanding of ITIL framework and best practices for incident management. Excellent communication and interpersonal skills, with the ability to communicate effectively with technical and non-technical stakeholders. Demonstrated ability to prioritise and manage multiple incidents simultaneously in a fast-paced environment. Experience with ticketing systems and incident management tools. Leadership and team management skills, with the ability to motivate and develop team members. IT certifications such as ITIL Foundation, Cisco CCNA, or equivalent are a plus but not essential. Additional Skills (Bonus): Experience with networking technologies, including Cisco, Juniper, or Palo Alto. Familiarity with network monitoring and management tools. This role is one that operates on an onsite shift pattern of 4 days on, 4 days off so being able to drive is essential for the position because public transport is not something that can relied on entirely. Also, given the customers you will be working with, you will be put through SC clearance - so applicants must be eligible for this. For more information on this opportunity, please get in touch with me or email me at (see below) Incident and Escalations Manager - Glasgow, Scotland - £36,000 plus 15% plus overtime
12/04/2024
Full time
Incident and Escalations Manager - Glasgow, Scotland - £36,000 plus 15% plus overtime We are seeking a skilled and experienced Incident and Escalation Manager to join our Network Operations Centre (NOC) team. The successful candidate will play a critical role in managing and resolving incidents, ensuring timely escalation when necessary, and optimising the performance of our NOC operations. If you have a strong background in incident management and escalation, along with excellent communication and leadership skills, we want to hear from you. Key Responsibilities: Manage the end-to-end incident management process, including identification, prioritisation, resolution, and closure of incidents. Ensure incidents are logged, tracked, and escalated according to defined procedures and service level agreements (SLAs). Prioritise and allocate resources effectively to address critical incidents and minimise downtime. Coordinate with technical teams, including engineers and analysts, to troubleshoot and resolve complex technical issues. Matrix manage a team of NOC technicians, ensuring workload is distributed effectively and performance targets are met. Provide timely and accurate updates to stakeholders on the status of incidents and escalations. Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field. Proven experience in incident management and escalation, preferably in a NOC environment. Strong understanding of ITIL framework and best practices for incident management. Excellent communication and interpersonal skills, with the ability to communicate effectively with technical and non-technical stakeholders. Demonstrated ability to prioritise and manage multiple incidents simultaneously in a fast-paced environment. Experience with ticketing systems and incident management tools. Leadership and team management skills, with the ability to motivate and develop team members. IT certifications such as ITIL Foundation, Cisco CCNA, or equivalent are a plus but not essential. Additional Skills (Bonus): Experience with networking technologies, including Cisco, Juniper, or Palo Alto. Familiarity with network monitoring and management tools. This role is one that operates on an onsite shift pattern of 4 days on, 4 days off so being able to drive is essential for the position because public transport is not something that can relied on entirely. Also, given the customers you will be working with, you will be put through SC clearance - so applicants must be eligible for this. For more information on this opportunity, please get in touch with me or email me at (see below) Incident and Escalations Manager - Glasgow, Scotland - £36,000 plus 15% plus overtime
Installation Technician - Nights ( Construction ) Focal Systems is the industry leader in retail AI solutions. We are a Silicon Valley-based startup that has more than doubled in size every year since our founding. Our mission is to automate and optimize brick-and-mortar retail using deep-learning computer vision. Focal has been deployed at scale with the top retailers in the world. We are looking for smart, creative, and passionate people who love to learn, enjoy thinking critically, share our values, and want to build a great and enduring company. We have built the next-generation operating system for brick & mortar retail. This OS leverages shelf-mounted cameras that constantly measure the state of the retailers shelves and use that information to order quicker and smarter, planogram better, and schedule, direct, train, and manage their staff. We have proven this with major retailers around the world. Job Description We are currently expanding our operations throughout the UK and seeking a dedicated Field Technician to spearhead deployments for our customers in your area. This role will involve working nights and attending installations at various clients, where our product will be installed. As a crucial member of our team, you will assume accountability for the successful deployment, maintenance, and adoption of our system. Physical stamina, proficiency with power tools, and the ability to meet quality and speed Key Performance Indicators (KPIs) are essential for this role. Responsibilities Attend scheduled installations at various clients during night hours. Installation of Focal Systems product onto shelves, ceilings, and other equipment as per installation plans and specifications. Onboarding/scanning products into the system Onsite and offsite maintenance Operate power tools safely and efficiently to complete installations. Adhere to safety protocols and guidelines to minimize risks during installations. Work collaboratively with team members to ensure timely completion of installations. Maintain a high level of attention to detail to ensure installations meet quality standards. Meet or exceed speed and quality Key Performance Indicators (KPIs) consistently. Communicate effectively with supervisors and team members to provide updates on progress and address any issues or challenges encountered during installations. Adhere to company policies and procedures at all times. Requirements Field Technician Experience: Previous experience in a field technician role, preferably in installation, construction, or a related field. Technical Proficiency: Proficiency in using power tools and other installation equipment required for this type of role. Physical Stamina: Strong physical stamina to work on feet and perform physically demanding tasks for extended periods (up to 9 hours). Detail-Oriented: Excellent attention to detail to ensure installations meet quality standards and adhere to specifications. Time Management: Ability to work well under pressure, meet tight deadlines, and ensure timely completion of installations. Communication Skills: Effective communication skills to liaise with supervisors, team members, and customers, providing updates on progress and addressing any issues encountered during installations. Driver's License and Transportation: Valid driver's license and reliable transportation to travel to installation sites as required. Ability to work nights and weekends Why Focal Systems Strong Mission and Values We are a tightly-knit team with an ambitious mission and a strong set of core values, which define our approach to business and have successfully guided us since inception. Exceptional Team We are a team of hard-working, fun-loving professionals from some of the most eminent universities, research labs, and tech companies of our time. We pride ourselves on recruiting exceptional individuals to help us redefine the state-of-the-art. Outstanding Partners We work with 10+ of the largest retailers in the world and have a world-class roster of investors, advisors and partners to support & advise us in our endeavors. Job Types: Full-time, Part-time Salary: £17.00 per hour Schedule: 8 hour shift Work Location: Bristol
29/03/2024
Full time
Installation Technician - Nights ( Construction ) Focal Systems is the industry leader in retail AI solutions. We are a Silicon Valley-based startup that has more than doubled in size every year since our founding. Our mission is to automate and optimize brick-and-mortar retail using deep-learning computer vision. Focal has been deployed at scale with the top retailers in the world. We are looking for smart, creative, and passionate people who love to learn, enjoy thinking critically, share our values, and want to build a great and enduring company. We have built the next-generation operating system for brick & mortar retail. This OS leverages shelf-mounted cameras that constantly measure the state of the retailers shelves and use that information to order quicker and smarter, planogram better, and schedule, direct, train, and manage their staff. We have proven this with major retailers around the world. Job Description We are currently expanding our operations throughout the UK and seeking a dedicated Field Technician to spearhead deployments for our customers in your area. This role will involve working nights and attending installations at various clients, where our product will be installed. As a crucial member of our team, you will assume accountability for the successful deployment, maintenance, and adoption of our system. Physical stamina, proficiency with power tools, and the ability to meet quality and speed Key Performance Indicators (KPIs) are essential for this role. Responsibilities Attend scheduled installations at various clients during night hours. Installation of Focal Systems product onto shelves, ceilings, and other equipment as per installation plans and specifications. Onboarding/scanning products into the system Onsite and offsite maintenance Operate power tools safely and efficiently to complete installations. Adhere to safety protocols and guidelines to minimize risks during installations. Work collaboratively with team members to ensure timely completion of installations. Maintain a high level of attention to detail to ensure installations meet quality standards. Meet or exceed speed and quality Key Performance Indicators (KPIs) consistently. Communicate effectively with supervisors and team members to provide updates on progress and address any issues or challenges encountered during installations. Adhere to company policies and procedures at all times. Requirements Field Technician Experience: Previous experience in a field technician role, preferably in installation, construction, or a related field. Technical Proficiency: Proficiency in using power tools and other installation equipment required for this type of role. Physical Stamina: Strong physical stamina to work on feet and perform physically demanding tasks for extended periods (up to 9 hours). Detail-Oriented: Excellent attention to detail to ensure installations meet quality standards and adhere to specifications. Time Management: Ability to work well under pressure, meet tight deadlines, and ensure timely completion of installations. Communication Skills: Effective communication skills to liaise with supervisors, team members, and customers, providing updates on progress and addressing any issues encountered during installations. Driver's License and Transportation: Valid driver's license and reliable transportation to travel to installation sites as required. Ability to work nights and weekends Why Focal Systems Strong Mission and Values We are a tightly-knit team with an ambitious mission and a strong set of core values, which define our approach to business and have successfully guided us since inception. Exceptional Team We are a team of hard-working, fun-loving professionals from some of the most eminent universities, research labs, and tech companies of our time. We pride ourselves on recruiting exceptional individuals to help us redefine the state-of-the-art. Outstanding Partners We work with 10+ of the largest retailers in the world and have a world-class roster of investors, advisors and partners to support & advise us in our endeavors. Job Types: Full-time, Part-time Salary: £17.00 per hour Schedule: 8 hour shift Work Location: Bristol