*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible, and requires working onsite 5 days per week* Prestigious Enterprise Company is currently seeking a Quality Assurance Analyst with Java Applications and Selenium experience. Candidate develops and executes automated and manual test plans to verify the adherence to the company's software development process and requirement/functional specifications. Responsibilities : Develops and implements strategy to increase QA test coverage utilizing automated testing tools. Prepares test approach, plans, procedures, data and test script automation. Generates test reports including results of testing and product stability, including recommendations concerning the release of the product. Refines QA processes and leads team into following a standard methodology. Mentor team in developing quality deliverables. Assists in completion of product documentation and training material. Assesses and estimates test requirements based on use cases and other requirement documentation. Execute tests and identify, communicate and track issues to closure. Prepares test data and test environment. Supports the implementation effort. Qualifications: Bachelor's Degree in Computer Science/MIS or related field. Minimum of Three to Five (5) Years' experience in enterprise level software testing using Selenium/Java automation with web-based applications. Experience in implementing and using a variety of Quality Assurance methodologies. Minimum of One to Two Years' experience in the property & casualty insurance industry. Technical Skills: Extensive knowledge of automated test tools, especially with Selenium/Java, JUnit, GitHub. Property and Casualty Insurance testing experience preferred. Experience in enterprise level QA with web-based applications. Extensive software test experience in developing and executing plans, cases and scripts. Testing experience in a large scale relational database environment. Ability to work from functional specifications or User Stories to develop test cases and test scripts. Must possess excellent verbal and written communication skills. Hands-on technical skills that allow the ability to perform QA and apply assurance best practices. Must be able to function independently with minimal oversight and provide guidance to other team members. Ability to work well independently, with outsourced resources and with a team to develop solutions and manage projects. Must be driven and demonstrate ownership of daily work performance. Ability to maintain a positive attitude. Ability to interpret rules and regulations and how they apply operationally. Must be flexible and work well in a rapidly growing and changing environment. Strong organizational, time management, and detail skills. Ability to maintain a high level of confidentiality. Ability to effectively interact with employees at all levels of the organization. Ability to anticipate and resolve problems. Ability to adhere to all organizational policies and procedures.
28/03/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible, and requires working onsite 5 days per week* Prestigious Enterprise Company is currently seeking a Quality Assurance Analyst with Java Applications and Selenium experience. Candidate develops and executes automated and manual test plans to verify the adherence to the company's software development process and requirement/functional specifications. Responsibilities : Develops and implements strategy to increase QA test coverage utilizing automated testing tools. Prepares test approach, plans, procedures, data and test script automation. Generates test reports including results of testing and product stability, including recommendations concerning the release of the product. Refines QA processes and leads team into following a standard methodology. Mentor team in developing quality deliverables. Assists in completion of product documentation and training material. Assesses and estimates test requirements based on use cases and other requirement documentation. Execute tests and identify, communicate and track issues to closure. Prepares test data and test environment. Supports the implementation effort. Qualifications: Bachelor's Degree in Computer Science/MIS or related field. Minimum of Three to Five (5) Years' experience in enterprise level software testing using Selenium/Java automation with web-based applications. Experience in implementing and using a variety of Quality Assurance methodologies. Minimum of One to Two Years' experience in the property & casualty insurance industry. Technical Skills: Extensive knowledge of automated test tools, especially with Selenium/Java, JUnit, GitHub. Property and Casualty Insurance testing experience preferred. Experience in enterprise level QA with web-based applications. Extensive software test experience in developing and executing plans, cases and scripts. Testing experience in a large scale relational database environment. Ability to work from functional specifications or User Stories to develop test cases and test scripts. Must possess excellent verbal and written communication skills. Hands-on technical skills that allow the ability to perform QA and apply assurance best practices. Must be able to function independently with minimal oversight and provide guidance to other team members. Ability to work well independently, with outsourced resources and with a team to develop solutions and manage projects. Must be driven and demonstrate ownership of daily work performance. Ability to maintain a positive attitude. Ability to interpret rules and regulations and how they apply operationally. Must be flexible and work well in a rapidly growing and changing environment. Strong organizational, time management, and detail skills. Ability to maintain a high level of confidentiality. Ability to effectively interact with employees at all levels of the organization. Ability to anticipate and resolve problems. Ability to adhere to all organizational policies and procedures.
Venesky-Brown's client, a public sector organisation in Glasgow, is currently looking to recruit a Data Analyst for an initial 12 month contract with option to extend on a rate of £40,797-£47,477/annum. This role will be hybrid working with 2 days per week in the office. Responsibilities: - To ensure optimal performance and efficiency, you will review and maintain the IDOX/Uniform environment and its associated services. A strong focus on analysis and attention to detail will contribute to providing high-quality business intelligence. - You will be working within the organisation's busy Planning department reporting to the Planning business manager and will be responsible for supporting the Planning department to identify process improvements and work with the team in an agile way to design and implement new processes in the organisation's IDOX/Uniform case management system. - Analyse, build, test, deploy and support fit-for-purpose case management software changes to specified requirements and deadlines. - You will need to gain a full understanding of how the Planning Service receive, manage and process planning applications including the issues, complexities and nuances that arise. Essential Skills: - Significant experience of practical data analysis/software development - Experience of data/business analysis and/or software development in local government - Ability to operate under own initiative - Strong stakeholder management skills - Ability to look and see the issues and translate that through the full data analysis cycle into benefits to be realised - Ability to understand and optimise our customer journeys - Ability to transfer knowledge of outcomes and methods to team members and key stakeholders - Educated to degree level in software development/IT related subject. - Excellent data analysis and software development skills. - Excellent written and oral skills. - Practical experience of delivering the planning system effectively. - Up to date knowledge of the planning system in Scotland. - The ability to work alone and within a team. Desirable Skills: - Experience in working with IDOX Uniform case management system. - Evidence of self-development. If you would like to hear more about this opportunity please get in touch.
28/03/2024
Project-based
Venesky-Brown's client, a public sector organisation in Glasgow, is currently looking to recruit a Data Analyst for an initial 12 month contract with option to extend on a rate of £40,797-£47,477/annum. This role will be hybrid working with 2 days per week in the office. Responsibilities: - To ensure optimal performance and efficiency, you will review and maintain the IDOX/Uniform environment and its associated services. A strong focus on analysis and attention to detail will contribute to providing high-quality business intelligence. - You will be working within the organisation's busy Planning department reporting to the Planning business manager and will be responsible for supporting the Planning department to identify process improvements and work with the team in an agile way to design and implement new processes in the organisation's IDOX/Uniform case management system. - Analyse, build, test, deploy and support fit-for-purpose case management software changes to specified requirements and deadlines. - You will need to gain a full understanding of how the Planning Service receive, manage and process planning applications including the issues, complexities and nuances that arise. Essential Skills: - Significant experience of practical data analysis/software development - Experience of data/business analysis and/or software development in local government - Ability to operate under own initiative - Strong stakeholder management skills - Ability to look and see the issues and translate that through the full data analysis cycle into benefits to be realised - Ability to understand and optimise our customer journeys - Ability to transfer knowledge of outcomes and methods to team members and key stakeholders - Educated to degree level in software development/IT related subject. - Excellent data analysis and software development skills. - Excellent written and oral skills. - Practical experience of delivering the planning system effectively. - Up to date knowledge of the planning system in Scotland. - The ability to work alone and within a team. Desirable Skills: - Experience in working with IDOX Uniform case management system. - Evidence of self-development. If you would like to hear more about this opportunity please get in touch.
Senior Cyber Security Analyst A leading finance company is looking to hire a Senior Cyber Security Analyst. You would be responsible for; - Mentoring a team of cyber security analysts, ensuring optimal performance and productivity. - Collaborating with cross-functional teams to identify potential security risks and threats and implement measures to prevent them. - Monitoring and analysing security breaches and leading incident response efforts to mitigate the risk and impact in a timely manner. Therefore, they are looking for candidates with the following skills and experience; - Strong understanding of networking, operating systems and cyber security concepts - Strong knowledge of security pactices such as IAM, SIEM, Vulnerability management, Malware protection and Back up and Recovery - Strong experience with Microsoft security products such as Defender and Sentinel. - Experience mentoring teams or leading teams.
28/03/2024
Full time
Senior Cyber Security Analyst A leading finance company is looking to hire a Senior Cyber Security Analyst. You would be responsible for; - Mentoring a team of cyber security analysts, ensuring optimal performance and productivity. - Collaborating with cross-functional teams to identify potential security risks and threats and implement measures to prevent them. - Monitoring and analysing security breaches and leading incident response efforts to mitigate the risk and impact in a timely manner. Therefore, they are looking for candidates with the following skills and experience; - Strong understanding of networking, operating systems and cyber security concepts - Strong knowledge of security pactices such as IAM, SIEM, Vulnerability management, Malware protection and Back up and Recovery - Strong experience with Microsoft security products such as Defender and Sentinel. - Experience mentoring teams or leading teams.
Senior Insights Analyst, Insurance City/hybrid Circa £60K + bonus and benefits Senior Insights Analyst is required to join a vibrant insurance organisation with offices in the heart of the city. This is a pivotal role that will see you collaborating with various stakeholders to gather, analyse, and interpret data, and to provide valuable insights to support strategic decision-making and operational efficiency. The ideal person here will come from a technical background with strong insurance experience and the ability to translate complex business requirements into actionable data solutions. Key Responsibilities Work closely with stakeholders to capture and analyse data needs from various source systems Design reports and dashboards that communicate key performance indicators and insights Present and consult in a clear and compelling manner to both technical and non-technical audiences through wireframes and visualisation tools. Support the Data Governance function in the develop and enforcement of data governance policies and procedures as required Participate in data quality and compliance audits as needed. Work closely with data engineers, developers, and architects and BI developers to implement data solutions that meet expected requirements set out by IT and in relation to the business need. Create comprehensive documentation Knowledge and Skills Advanced user of Business Intelligence and data visualisation tools (eg, Power BI). Familiarity with data modelling, ETL processes, and data warehousing concepts. Familiarity with Datamodelling tools (eg Erwin, Embarcadero, ER/Studio) and diagramming tools (eg MS Visio) Familiarity with: Data Extraction/Manipulation tools (eg SQL), Data Visualisation/Geospatial tools (eg D3.js, JupyteR, Google Charts), Data Science/Statistical/Data Engineering tools (eg R, Python, Alteryx, SAS), AI tools (eg Machine Learning, NLP), Data Integration tools (eg SSIS, ADF, Informatica), Cloud based tooling preferable MS Azure Proficient in analysing complex datasets to derive actionable insights. Familiarity with Scripting languages like Python or R for data manipulation and analysis. Knowledge of data cleansing and preprocessing techniques. Knowledge of data governance principles and best practices. Experience in ensuring data quality and integrity through validation and cleansing processes. For a full consultation on this exciting opportunity, please send your CV to ARC IT Please note, salaries quoted are dependent on experience
28/03/2024
Full time
Senior Insights Analyst, Insurance City/hybrid Circa £60K + bonus and benefits Senior Insights Analyst is required to join a vibrant insurance organisation with offices in the heart of the city. This is a pivotal role that will see you collaborating with various stakeholders to gather, analyse, and interpret data, and to provide valuable insights to support strategic decision-making and operational efficiency. The ideal person here will come from a technical background with strong insurance experience and the ability to translate complex business requirements into actionable data solutions. Key Responsibilities Work closely with stakeholders to capture and analyse data needs from various source systems Design reports and dashboards that communicate key performance indicators and insights Present and consult in a clear and compelling manner to both technical and non-technical audiences through wireframes and visualisation tools. Support the Data Governance function in the develop and enforcement of data governance policies and procedures as required Participate in data quality and compliance audits as needed. Work closely with data engineers, developers, and architects and BI developers to implement data solutions that meet expected requirements set out by IT and in relation to the business need. Create comprehensive documentation Knowledge and Skills Advanced user of Business Intelligence and data visualisation tools (eg, Power BI). Familiarity with data modelling, ETL processes, and data warehousing concepts. Familiarity with Datamodelling tools (eg Erwin, Embarcadero, ER/Studio) and diagramming tools (eg MS Visio) Familiarity with: Data Extraction/Manipulation tools (eg SQL), Data Visualisation/Geospatial tools (eg D3.js, JupyteR, Google Charts), Data Science/Statistical/Data Engineering tools (eg R, Python, Alteryx, SAS), AI tools (eg Machine Learning, NLP), Data Integration tools (eg SSIS, ADF, Informatica), Cloud based tooling preferable MS Azure Proficient in analysing complex datasets to derive actionable insights. Familiarity with Scripting languages like Python or R for data manipulation and analysis. Knowledge of data cleansing and preprocessing techniques. Knowledge of data governance principles and best practices. Experience in ensuring data quality and integrity through validation and cleansing processes. For a full consultation on this exciting opportunity, please send your CV to ARC IT Please note, salaries quoted are dependent on experience
*Hybrid, 3 days onsite, 2 days remote* A prestigious company is looking for an Oracle Supply Chain Business Analyst. This role will work 70% on functional and 30% on technical configuration/implementation of Oracle Fusion SCM. Responsibilities: Collaborate with supply chain stakeholders to understand business needs, document requirements, and design optimal solutions within Oracle Fusion SCM. Configure and implement Oracle Fusion SCM modules such as Manufacturing, Quality Purchasing, Inventory, Cost Management, supply chain planning etc. Analyze and troubleshoot Oracle Fusion application issues, working closely with IT and business teams to resolve them in a timely manner. Lead and participate in project planning, system and data migration, and post-implementation support activities. Monitor and report on application performance and suggest improvements where necessary. Stay updated with Oracle Fusion updates, ensuring that the application's features are maximized and leveraged effectively. Train end-users and provide ongoing support to maximize the value of Oracle Fusion SCM applications. Qualifications: Bachelor's degree in information technology, Computer Science, Business Administration, or a related field. Minimum of 5 years of experience as a Business System Analyst, with a significant portion dedicated to Oracle Fusion SCM applications. Strong knowledge of supply chain processes and best practices. Proficient in Oracle Fusion SCM application configuration, implementation, and support. Oracle Fusion SCM certification. Experience with Oracle Fusion Cloud platform and integration tools. Familiarity with Agile or other rapid application development methodologies.
27/03/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* A prestigious company is looking for an Oracle Supply Chain Business Analyst. This role will work 70% on functional and 30% on technical configuration/implementation of Oracle Fusion SCM. Responsibilities: Collaborate with supply chain stakeholders to understand business needs, document requirements, and design optimal solutions within Oracle Fusion SCM. Configure and implement Oracle Fusion SCM modules such as Manufacturing, Quality Purchasing, Inventory, Cost Management, supply chain planning etc. Analyze and troubleshoot Oracle Fusion application issues, working closely with IT and business teams to resolve them in a timely manner. Lead and participate in project planning, system and data migration, and post-implementation support activities. Monitor and report on application performance and suggest improvements where necessary. Stay updated with Oracle Fusion updates, ensuring that the application's features are maximized and leveraged effectively. Train end-users and provide ongoing support to maximize the value of Oracle Fusion SCM applications. Qualifications: Bachelor's degree in information technology, Computer Science, Business Administration, or a related field. Minimum of 5 years of experience as a Business System Analyst, with a significant portion dedicated to Oracle Fusion SCM applications. Strong knowledge of supply chain processes and best practices. Proficient in Oracle Fusion SCM application configuration, implementation, and support. Oracle Fusion SCM certification. Experience with Oracle Fusion Cloud platform and integration tools. Familiarity with Agile or other rapid application development methodologies.
*Hybrid, 3 days onsite, 2 days remote* A prestigious company is looking for an Oracle Supply Chain Business Analyst. This role will work 70% on functional and 30% on technical configuration/implementation of Oracle Fusion SCM. Responsibilities: Collaborate with supply chain stakeholders to understand business needs, document requirements, and design optimal solutions within Oracle Fusion SCM. Configure and implement Oracle Fusion SCM modules such as Manufacturing, Quality Purchasing, Inventory, Cost Management, supply chain planning etc. Analyze and troubleshoot Oracle Fusion application issues, working closely with IT and business teams to resolve them in a timely manner. Lead and participate in project planning, system and data migration, and post-implementation support activities. Monitor and report on application performance and suggest improvements where necessary. Stay updated with Oracle Fusion updates, ensuring that the application's features are maximized and leveraged effectively. Train end-users and provide ongoing support to maximize the value of Oracle Fusion SCM applications. Qualifications: Bachelor's degree in information technology, Computer Science, Business Administration, or a related field. Minimum of 5 years of experience as a Business System Analyst, with a significant portion dedicated to Oracle Fusion SCM applications. Strong knowledge of supply chain processes and best practices. Proficient in Oracle Fusion SCM application configuration, implementation, and support. Oracle Fusion SCM certification. Experience with Oracle Fusion Cloud platform and integration tools. Familiarity with Agile or other rapid application development methodologies.
27/03/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* A prestigious company is looking for an Oracle Supply Chain Business Analyst. This role will work 70% on functional and 30% on technical configuration/implementation of Oracle Fusion SCM. Responsibilities: Collaborate with supply chain stakeholders to understand business needs, document requirements, and design optimal solutions within Oracle Fusion SCM. Configure and implement Oracle Fusion SCM modules such as Manufacturing, Quality Purchasing, Inventory, Cost Management, supply chain planning etc. Analyze and troubleshoot Oracle Fusion application issues, working closely with IT and business teams to resolve them in a timely manner. Lead and participate in project planning, system and data migration, and post-implementation support activities. Monitor and report on application performance and suggest improvements where necessary. Stay updated with Oracle Fusion updates, ensuring that the application's features are maximized and leveraged effectively. Train end-users and provide ongoing support to maximize the value of Oracle Fusion SCM applications. Qualifications: Bachelor's degree in information technology, Computer Science, Business Administration, or a related field. Minimum of 5 years of experience as a Business System Analyst, with a significant portion dedicated to Oracle Fusion SCM applications. Strong knowledge of supply chain processes and best practices. Proficient in Oracle Fusion SCM application configuration, implementation, and support. Oracle Fusion SCM certification. Experience with Oracle Fusion Cloud platform and integration tools. Familiarity with Agile or other rapid application development methodologies.
Java Developer - Front Office - Rates - Glasgow A leading investment bank are looking to hire a Java developer to join their Front Office rates team in Glasgow! Responsibilities: Design, develop, and maintain high-performance Java applications Collaborate with cross-functional teams including traders, quantitative analysts, and technology experts to deliver innovative solutions. Ensure code quality through rigorous testing and code reviews. Participate in the full software development life cycle, from requirements gathering to deployment and support. Requirements: Bachelor's or Master's degree in Computer Science, Engineering, or a related field. Strong proficiency in Java, low latency, and Real Time systems Familiarity with Multithreading, concurrency, and performance optimization techniques Excellent problem-solving skills and ability to handle complex software development challenges. Effective communication skills and ability to work collaboratively in a team environment. Leadership experience is a plus! Why apply: Work in a dynamic and stimulating environment at the forefront of the investment banking industry. Collaborate with talented professionals and experts in the field to enhance your skills and knowledge. Competitive salary and benefits package. If this is the type of role that could interest you, please apply directly or email for more information.
27/03/2024
Full time
Java Developer - Front Office - Rates - Glasgow A leading investment bank are looking to hire a Java developer to join their Front Office rates team in Glasgow! Responsibilities: Design, develop, and maintain high-performance Java applications Collaborate with cross-functional teams including traders, quantitative analysts, and technology experts to deliver innovative solutions. Ensure code quality through rigorous testing and code reviews. Participate in the full software development life cycle, from requirements gathering to deployment and support. Requirements: Bachelor's or Master's degree in Computer Science, Engineering, or a related field. Strong proficiency in Java, low latency, and Real Time systems Familiarity with Multithreading, concurrency, and performance optimization techniques Excellent problem-solving skills and ability to handle complex software development challenges. Effective communication skills and ability to work collaboratively in a team environment. Leadership experience is a plus! Why apply: Work in a dynamic and stimulating environment at the forefront of the investment banking industry. Collaborate with talented professionals and experts in the field to enhance your skills and knowledge. Competitive salary and benefits package. If this is the type of role that could interest you, please apply directly or email for more information.
Request Technology - Craig Johnson
Deerfield, Wisconsin
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a Oracle Fusion Analyst. Candidate will be responsible for implementing, configuring, and supporting our Oracle Fusion SCM solutions to optimize our supply chain processes. If you have a passion for analysing complex business scenarios and providing innovative tech solutions, we'd like to meet you. Responsibilities: Collaborate with supply chain stakeholders to understand business needs, document requirements, and design optimal solutions within Oracle Fusion SCM. Configure and implement Oracle Fusion SCM modules such as Manufacturing, Quality Purchasing, Inventory, Cost Management, supply chain planning etc. Analyze and troubleshoot Oracle Fusion application issues, working closely with IT and business teams to resolve them in a timely manner. Lead and participate in project planning, system and data migration, and post-implementation support activities. Monitor and report on application performance and suggest improvements where necessary. Stay updated with Oracle Fusion updates, ensuring that the application's features are maximized and leveraged effectively. Train end-users and provide ongoing support to maximize the value of Oracle Fusion SCM applications. Coordinate with other IT teams to ensure integration with other systems and platforms. Qualifications: Bachelors degree in information technology, Computer Science, Business Administration, or a related field. Minimum of 5 years of experience as a Business System Analyst, with a significant portion dedicated to Oracle Fusion SCM applications. Strong knowledge of supply chain processes and best practices. Proficient in Oracle Fusion SCM application configuration, implementation, and support. Strong problem-solving skills, analytical mindset, and attention to detail. Excellent communication and interpersonal skills, with an ability to interact at all levels of the organization. Preferred Skills: Oracle Fusion SCM certification. Experience with Oracle Fusion Cloud platform and integration tools. Familiarity with Agile or other rapid application development methodologies.
26/03/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a Oracle Fusion Analyst. Candidate will be responsible for implementing, configuring, and supporting our Oracle Fusion SCM solutions to optimize our supply chain processes. If you have a passion for analysing complex business scenarios and providing innovative tech solutions, we'd like to meet you. Responsibilities: Collaborate with supply chain stakeholders to understand business needs, document requirements, and design optimal solutions within Oracle Fusion SCM. Configure and implement Oracle Fusion SCM modules such as Manufacturing, Quality Purchasing, Inventory, Cost Management, supply chain planning etc. Analyze and troubleshoot Oracle Fusion application issues, working closely with IT and business teams to resolve them in a timely manner. Lead and participate in project planning, system and data migration, and post-implementation support activities. Monitor and report on application performance and suggest improvements where necessary. Stay updated with Oracle Fusion updates, ensuring that the application's features are maximized and leveraged effectively. Train end-users and provide ongoing support to maximize the value of Oracle Fusion SCM applications. Coordinate with other IT teams to ensure integration with other systems and platforms. Qualifications: Bachelors degree in information technology, Computer Science, Business Administration, or a related field. Minimum of 5 years of experience as a Business System Analyst, with a significant portion dedicated to Oracle Fusion SCM applications. Strong knowledge of supply chain processes and best practices. Proficient in Oracle Fusion SCM application configuration, implementation, and support. Strong problem-solving skills, analytical mindset, and attention to detail. Excellent communication and interpersonal skills, with an ability to interact at all levels of the organization. Preferred Skills: Oracle Fusion SCM certification. Experience with Oracle Fusion Cloud platform and integration tools. Familiarity with Agile or other rapid application development methodologies.
Request Technology - Craig Johnson
Chelmsford, Massachusetts
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a Oracle Fusion Analyst. Candidate will be responsible for implementing, configuring, and supporting our Oracle Fusion SCM solutions to optimize our supply chain processes. If you have a passion for analysing complex business scenarios and providing innovative tech solutions, we'd like to meet you. Responsibilities: Collaborate with supply chain stakeholders to understand business needs, document requirements, and design optimal solutions within Oracle Fusion SCM. Configure and implement Oracle Fusion SCM modules such as Manufacturing, Quality Purchasing, Inventory, Cost Management, supply chain planning etc. Analyze and troubleshoot Oracle Fusion application issues, working closely with IT and business teams to resolve them in a timely manner. Lead and participate in project planning, system and data migration, and post-implementation support activities. Monitor and report on application performance and suggest improvements where necessary. Stay updated with Oracle Fusion updates, ensuring that the application's features are maximized and leveraged effectively. Train end-users and provide ongoing support to maximize the value of Oracle Fusion SCM applications. Coordinate with other IT teams to ensure integration with other systems and platforms. Qualifications: Bachelors degree in information technology, Computer Science, Business Administration, or a related field. Minimum of 5 years of experience as a Business System Analyst, with a significant portion dedicated to Oracle Fusion SCM applications. Strong knowledge of supply chain processes and best practices. Proficient in Oracle Fusion SCM application configuration, implementation, and support. Strong problem-solving skills, analytical mindset, and attention to detail. Excellent communication and interpersonal skills, with an ability to interact at all levels of the organization. Preferred Skills: Oracle Fusion SCM certification. Experience with Oracle Fusion Cloud platform and integration tools. Familiarity with Agile or other rapid application development methodologies.
26/03/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a Oracle Fusion Analyst. Candidate will be responsible for implementing, configuring, and supporting our Oracle Fusion SCM solutions to optimize our supply chain processes. If you have a passion for analysing complex business scenarios and providing innovative tech solutions, we'd like to meet you. Responsibilities: Collaborate with supply chain stakeholders to understand business needs, document requirements, and design optimal solutions within Oracle Fusion SCM. Configure and implement Oracle Fusion SCM modules such as Manufacturing, Quality Purchasing, Inventory, Cost Management, supply chain planning etc. Analyze and troubleshoot Oracle Fusion application issues, working closely with IT and business teams to resolve them in a timely manner. Lead and participate in project planning, system and data migration, and post-implementation support activities. Monitor and report on application performance and suggest improvements where necessary. Stay updated with Oracle Fusion updates, ensuring that the application's features are maximized and leveraged effectively. Train end-users and provide ongoing support to maximize the value of Oracle Fusion SCM applications. Coordinate with other IT teams to ensure integration with other systems and platforms. Qualifications: Bachelors degree in information technology, Computer Science, Business Administration, or a related field. Minimum of 5 years of experience as a Business System Analyst, with a significant portion dedicated to Oracle Fusion SCM applications. Strong knowledge of supply chain processes and best practices. Proficient in Oracle Fusion SCM application configuration, implementation, and support. Strong problem-solving skills, analytical mindset, and attention to detail. Excellent communication and interpersonal skills, with an ability to interact at all levels of the organization. Preferred Skills: Oracle Fusion SCM certification. Experience with Oracle Fusion Cloud platform and integration tools. Familiarity with Agile or other rapid application development methodologies.
NO SPONSORSHIP Oracle Business Systems Analyst SALARY: $135K PLUS 10%BONUS 5% PAID QUARTERLY LOCATION: CHEMLSFORD, MA SELLING POINTS:70% functional and 30% technical configuration and implementation of oracle fusion SCM modules manufacturing quality purchasing inventory cost managements supply chain planning support We are looking for a seasoned Business System Analyst with extensive experience in Oracle Fusion Supply Chain Management (SCM) applications. The ideal candidate will be responsible for implementing, configuring, and supporting our Oracle Fusion SCM solutions to optimize our supply chain processes. If you have a passion for analysing complex business scenarios and providing innovative tech solutions, we'd like to meet you. Key Responsibilities: Collaborate with supply chain stakeholders to understand business needs, document requirements, and design optimal solutions within Oracle Fusion SCM. Configure and implement Oracle Fusion SCM modules such as Manufacturing, Quality Purchasing, Inventory, Cost Management, supply chain planning etc. Analyze and troubleshoot Oracle Fusion application issues, working closely with IT and business teams to resolve them in a timely manner. Lead and participate in project planning, system and data migration, and post-implementation support activities. Monitor and report on application performance and suggest improvements where necessary. Stay updated with Oracle Fusion updates, ensuring that the application's features are maximized and leveraged effectively. Train end-users and provide ongoing support to maximize the value of Oracle Fusion SCM applications. Coordinate with other IT teams to ensure integration with other systems and platforms. Required Qualifications and Experience: Bachelor's degree in information technology, Computer Science, Business Administration, or a related field. Minimum of 5 years of experience as a Business System Analyst, with a significant portion dedicated to Oracle Fusion SCM applications. Strong knowledge of supply chain processes and best practices. Proficient in Oracle Fusion SCM application configuration, implementation, and support. Strong problem-solving skills, analytical mindset, and attention to detail. Excellent communication and interpersonal skills, with an ability to interact at all levels of the organization. Preferred Qualifications Oracle Fusion SCM certification. Experience with Oracle Fusion Cloud platform and integration tools. Familiarity with Agile or other rapid application development methodologies.
26/03/2024
Full time
NO SPONSORSHIP Oracle Business Systems Analyst SALARY: $135K PLUS 10%BONUS 5% PAID QUARTERLY LOCATION: CHEMLSFORD, MA SELLING POINTS:70% functional and 30% technical configuration and implementation of oracle fusion SCM modules manufacturing quality purchasing inventory cost managements supply chain planning support We are looking for a seasoned Business System Analyst with extensive experience in Oracle Fusion Supply Chain Management (SCM) applications. The ideal candidate will be responsible for implementing, configuring, and supporting our Oracle Fusion SCM solutions to optimize our supply chain processes. If you have a passion for analysing complex business scenarios and providing innovative tech solutions, we'd like to meet you. Key Responsibilities: Collaborate with supply chain stakeholders to understand business needs, document requirements, and design optimal solutions within Oracle Fusion SCM. Configure and implement Oracle Fusion SCM modules such as Manufacturing, Quality Purchasing, Inventory, Cost Management, supply chain planning etc. Analyze and troubleshoot Oracle Fusion application issues, working closely with IT and business teams to resolve them in a timely manner. Lead and participate in project planning, system and data migration, and post-implementation support activities. Monitor and report on application performance and suggest improvements where necessary. Stay updated with Oracle Fusion updates, ensuring that the application's features are maximized and leveraged effectively. Train end-users and provide ongoing support to maximize the value of Oracle Fusion SCM applications. Coordinate with other IT teams to ensure integration with other systems and platforms. Required Qualifications and Experience: Bachelor's degree in information technology, Computer Science, Business Administration, or a related field. Minimum of 5 years of experience as a Business System Analyst, with a significant portion dedicated to Oracle Fusion SCM applications. Strong knowledge of supply chain processes and best practices. Proficient in Oracle Fusion SCM application configuration, implementation, and support. Strong problem-solving skills, analytical mindset, and attention to detail. Excellent communication and interpersonal skills, with an ability to interact at all levels of the organization. Preferred Qualifications Oracle Fusion SCM certification. Experience with Oracle Fusion Cloud platform and integration tools. Familiarity with Agile or other rapid application development methodologies.
NO SPONSORSHIP Oracle Business Systems Analyst SALARY: $135K PLUS 10%BONUS 5% PAID QUARTERLY LOCATION: Deerfield, WI SELLING POINTS:70% functional and 30% technical configuration and implementation of oracle fusion SCM modules manufacturing quality purchasing inventory cost managements supply chain planning support We are looking for a seasoned Business System Analyst with extensive experience in Oracle Fusion Supply Chain Management (SCM) applications. The ideal candidate will be responsible for implementing, configuring, and supporting our Oracle Fusion SCM solutions to optimize our supply chain processes. If you have a passion for analysing complex business scenarios and providing innovative tech solutions, we'd like to meet you. Key Responsibilities: Collaborate with supply chain stakeholders to understand business needs, document requirements, and design optimal solutions within Oracle Fusion SCM. Configure and implement Oracle Fusion SCM modules such as Manufacturing, Quality Purchasing, Inventory, Cost Management, supply chain planning etc. Analyze and troubleshoot Oracle Fusion application issues, working closely with IT and business teams to resolve them in a timely manner. Lead and participate in project planning, system and data migration, and post-implementation support activities. Monitor and report on application performance and suggest improvements where necessary. Stay updated with Oracle Fusion updates, ensuring that the application's features are maximized and leveraged effectively. Train end-users and provide ongoing support to maximize the value of Oracle Fusion SCM applications. Coordinate with other IT teams to ensure integration with other systems and platforms. Required Qualifications and Experience: Bachelor's degree in information technology, Computer Science, Business Administration, or a related field. Minimum of 5 years of experience as a Business System Analyst, with a significant portion dedicated to Oracle Fusion SCM applications. Strong knowledge of supply chain processes and best practices. Proficient in Oracle Fusion SCM application configuration, implementation, and support. Strong problem-solving skills, analytical mindset, and attention to detail. Excellent communication and interpersonal skills, with an ability to interact at all levels of the organization. Preferred Qualifications Oracle Fusion SCM certification. Experience with Oracle Fusion Cloud platform and integration tools. Familiarity with Agile or other rapid application development methodologies.
26/03/2024
Full time
NO SPONSORSHIP Oracle Business Systems Analyst SALARY: $135K PLUS 10%BONUS 5% PAID QUARTERLY LOCATION: Deerfield, WI SELLING POINTS:70% functional and 30% technical configuration and implementation of oracle fusion SCM modules manufacturing quality purchasing inventory cost managements supply chain planning support We are looking for a seasoned Business System Analyst with extensive experience in Oracle Fusion Supply Chain Management (SCM) applications. The ideal candidate will be responsible for implementing, configuring, and supporting our Oracle Fusion SCM solutions to optimize our supply chain processes. If you have a passion for analysing complex business scenarios and providing innovative tech solutions, we'd like to meet you. Key Responsibilities: Collaborate with supply chain stakeholders to understand business needs, document requirements, and design optimal solutions within Oracle Fusion SCM. Configure and implement Oracle Fusion SCM modules such as Manufacturing, Quality Purchasing, Inventory, Cost Management, supply chain planning etc. Analyze and troubleshoot Oracle Fusion application issues, working closely with IT and business teams to resolve them in a timely manner. Lead and participate in project planning, system and data migration, and post-implementation support activities. Monitor and report on application performance and suggest improvements where necessary. Stay updated with Oracle Fusion updates, ensuring that the application's features are maximized and leveraged effectively. Train end-users and provide ongoing support to maximize the value of Oracle Fusion SCM applications. Coordinate with other IT teams to ensure integration with other systems and platforms. Required Qualifications and Experience: Bachelor's degree in information technology, Computer Science, Business Administration, or a related field. Minimum of 5 years of experience as a Business System Analyst, with a significant portion dedicated to Oracle Fusion SCM applications. Strong knowledge of supply chain processes and best practices. Proficient in Oracle Fusion SCM application configuration, implementation, and support. Strong problem-solving skills, analytical mindset, and attention to detail. Excellent communication and interpersonal skills, with an ability to interact at all levels of the organization. Preferred Qualifications Oracle Fusion SCM certification. Experience with Oracle Fusion Cloud platform and integration tools. Familiarity with Agile or other rapid application development methodologies.
Senior Business Systems Analyst - Oracle Salary: $125k-$135k + bonus Location: Chelmsford, MA or Deerfield, WI In-office: 5 days/week. Hybrid possibility *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 5+ years of experience as a Business System Analyst, with a significant portion dedicated to Oracle Fusion SCM applications. Strong knowledge of supply chain processes and best practices. Proficient in Oracle Fusion SCM application configuration, implementation, and support. Preferred Oracle Fusion SCM certification. Experience with Oracle Fusion Cloud platform and integration tools. Familiarity with Agile or other rapid application development methodologies. Responsibilities Configure and implement Oracle Fusion SCM modules such as Manufacturing, Quality Purchasing, Inventory, Cost Management, supply chain planning etc. Analyze and troubleshoot Oracle Fusion application issues, working closely with IT and business teams to resolve them in a timely manner. Lead and participate in project planning, system and data migration, and post-implementation support activities. Monitor and report on application performance and suggest improvements where necessary. Stay updated with Oracle Fusion updates, ensuring that the application's features are maximized and leveraged effectively. Train end-users and provide ongoing support to maximize the value of Oracle Fusion SCM applications.
26/03/2024
Full time
Senior Business Systems Analyst - Oracle Salary: $125k-$135k + bonus Location: Chelmsford, MA or Deerfield, WI In-office: 5 days/week. Hybrid possibility *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 5+ years of experience as a Business System Analyst, with a significant portion dedicated to Oracle Fusion SCM applications. Strong knowledge of supply chain processes and best practices. Proficient in Oracle Fusion SCM application configuration, implementation, and support. Preferred Oracle Fusion SCM certification. Experience with Oracle Fusion Cloud platform and integration tools. Familiarity with Agile or other rapid application development methodologies. Responsibilities Configure and implement Oracle Fusion SCM modules such as Manufacturing, Quality Purchasing, Inventory, Cost Management, supply chain planning etc. Analyze and troubleshoot Oracle Fusion application issues, working closely with IT and business teams to resolve them in a timely manner. Lead and participate in project planning, system and data migration, and post-implementation support activities. Monitor and report on application performance and suggest improvements where necessary. Stay updated with Oracle Fusion updates, ensuring that the application's features are maximized and leveraged effectively. Train end-users and provide ongoing support to maximize the value of Oracle Fusion SCM applications.
Senior Business Systems Analyst - Oracle Salary: $125k-$135k + bonus Location: Chelmsford, MA or Deerfield, WI In-office: 5 days/week. Hybrid possibility *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 5+ years of experience as a Business System Analyst, with a significant portion dedicated to Oracle Fusion SCM applications. Strong knowledge of supply chain processes and best practices. Proficient in Oracle Fusion SCM application configuration, implementation, and support. Preferred Oracle Fusion SCM certification. Experience with Oracle Fusion Cloud platform and integration tools. Familiarity with Agile or other rapid application development methodologies. Responsibilities Configure and implement Oracle Fusion SCM modules such as Manufacturing, Quality Purchasing, Inventory, Cost Management, supply chain planning etc. Analyze and troubleshoot Oracle Fusion application issues, working closely with IT and business teams to resolve them in a timely manner. Lead and participate in project planning, system and data migration, and post-implementation support activities. Monitor and report on application performance and suggest improvements where necessary. Stay updated with Oracle Fusion updates, ensuring that the application's features are maximized and leveraged effectively. Train end-users and provide ongoing support to maximize the value of Oracle Fusion SCM applications.
26/03/2024
Full time
Senior Business Systems Analyst - Oracle Salary: $125k-$135k + bonus Location: Chelmsford, MA or Deerfield, WI In-office: 5 days/week. Hybrid possibility *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 5+ years of experience as a Business System Analyst, with a significant portion dedicated to Oracle Fusion SCM applications. Strong knowledge of supply chain processes and best practices. Proficient in Oracle Fusion SCM application configuration, implementation, and support. Preferred Oracle Fusion SCM certification. Experience with Oracle Fusion Cloud platform and integration tools. Familiarity with Agile or other rapid application development methodologies. Responsibilities Configure and implement Oracle Fusion SCM modules such as Manufacturing, Quality Purchasing, Inventory, Cost Management, supply chain planning etc. Analyze and troubleshoot Oracle Fusion application issues, working closely with IT and business teams to resolve them in a timely manner. Lead and participate in project planning, system and data migration, and post-implementation support activities. Monitor and report on application performance and suggest improvements where necessary. Stay updated with Oracle Fusion updates, ensuring that the application's features are maximized and leveraged effectively. Train end-users and provide ongoing support to maximize the value of Oracle Fusion SCM applications.
Infrastructure Analyst Liverpool/Hybrid (2-3 days on site per week) Up to £45K An Infrastructure Analyst is required for our client who are based in Liverpool. You will be joining the infrastructure team who are responsible for the delivery of technical projects, management and BAU upkeep of the organisation's infrastructure, applications and SQL. Key responsibilities: Work closely with the Service Delivery Manager - Infrastructure to develop and maintain the Operational Infrastructure/IT Systems Act as a point of escalation to Service Desk Analysts and support them in identifying, troubleshooting, and resolving issues. Embrace change defined by the IT Project Roadmap. Support the IT departmental policies for the organisation which includes all service delivery matters, technological matters, hardware, and software procurement & IT services sourcing. Work in a collaborative way with all IT teams Knowledge transfer to the IT Service Desk. Create and maintain systems configuration documentation, including creating and maintaining test plans and recovery methods Keep up to date on infrastructure and security trends to improve the IT service delivery. Essential Skills: * VMware management & maintenance. * Microsoft Server technologies & associated services, including Server 2012, 2016 and 2019. * Networking knowledge, from a troubleshooting and routing perspective. Basic switch configuration knowledge would be desirable. * An understanding of Disaster Recovery and High Availability technologies, to achieve strong recovery point/recovery time objectives. * Microsoft Active Directory, DHCP, DNS, Sites/Services, and native replication technologies. * Windows file services including DFSR. * A strong understanding of applications, HA technologies and how to make applications highly available for BC/DR purposes. * While an understanding of all internal applications isn't essential, a strong level of knowledge in different applications and server Back End configuration is essential. * A good understanding of monitoring technologies including tools such as SolarWinds in addition to SNMP and MIB sets to configure and fine tune service monitoring to correctly alert and give statistics on availability and performance. * A good understanding of telephony & phone systems, including SIP trunking and routing. * An understanding of change management/problem management. Desirable: * ITIL v3 Foundation * Microsoft Certified: AZ-900, Microsoft Certified: AZ-104, Microsoft Certified: AZ-700 * Office 365 - Exchange online/Teams/Intune * Microsoft Single Sign on (Native Azure/SAML) and Multi-Factor Authentication * Microsoft Azure; Mimecast; VMWare VSAN * Datacentre Technologies including power and cooling to achieve and efficient and green datacentre footprint. * An interest in Cyber/Information security * iManage10/Cloud/Share * Remote Desktop Services * Aderant * BigHand The team are currently working with some of the latest technologies, including a Software Defined WAN, Software Defined Datacentre, and migration of core applications to SAAS and IAAS platforms where suitable. As well as being a member of our Infrastructure team, you will also closely align with the Solutions Architect, Project Management office and Service desk teams.
26/03/2024
Full time
Infrastructure Analyst Liverpool/Hybrid (2-3 days on site per week) Up to £45K An Infrastructure Analyst is required for our client who are based in Liverpool. You will be joining the infrastructure team who are responsible for the delivery of technical projects, management and BAU upkeep of the organisation's infrastructure, applications and SQL. Key responsibilities: Work closely with the Service Delivery Manager - Infrastructure to develop and maintain the Operational Infrastructure/IT Systems Act as a point of escalation to Service Desk Analysts and support them in identifying, troubleshooting, and resolving issues. Embrace change defined by the IT Project Roadmap. Support the IT departmental policies for the organisation which includes all service delivery matters, technological matters, hardware, and software procurement & IT services sourcing. Work in a collaborative way with all IT teams Knowledge transfer to the IT Service Desk. Create and maintain systems configuration documentation, including creating and maintaining test plans and recovery methods Keep up to date on infrastructure and security trends to improve the IT service delivery. Essential Skills: * VMware management & maintenance. * Microsoft Server technologies & associated services, including Server 2012, 2016 and 2019. * Networking knowledge, from a troubleshooting and routing perspective. Basic switch configuration knowledge would be desirable. * An understanding of Disaster Recovery and High Availability technologies, to achieve strong recovery point/recovery time objectives. * Microsoft Active Directory, DHCP, DNS, Sites/Services, and native replication technologies. * Windows file services including DFSR. * A strong understanding of applications, HA technologies and how to make applications highly available for BC/DR purposes. * While an understanding of all internal applications isn't essential, a strong level of knowledge in different applications and server Back End configuration is essential. * A good understanding of monitoring technologies including tools such as SolarWinds in addition to SNMP and MIB sets to configure and fine tune service monitoring to correctly alert and give statistics on availability and performance. * A good understanding of telephony & phone systems, including SIP trunking and routing. * An understanding of change management/problem management. Desirable: * ITIL v3 Foundation * Microsoft Certified: AZ-900, Microsoft Certified: AZ-104, Microsoft Certified: AZ-700 * Office 365 - Exchange online/Teams/Intune * Microsoft Single Sign on (Native Azure/SAML) and Multi-Factor Authentication * Microsoft Azure; Mimecast; VMWare VSAN * Datacentre Technologies including power and cooling to achieve and efficient and green datacentre footprint. * An interest in Cyber/Information security * iManage10/Cloud/Share * Remote Desktop Services * Aderant * BigHand The team are currently working with some of the latest technologies, including a Software Defined WAN, Software Defined Datacentre, and migration of core applications to SAAS and IAAS platforms where suitable. As well as being a member of our Infrastructure team, you will also closely align with the Solutions Architect, Project Management office and Service desk teams.
Spectrum IT Recruitment (South) Ltd
Southampton, Hampshire
ERP Technical Analyst - £40,000 to £45,000 - Southampton (hybrid) We are recruiting for and ERP Technical Analyst to work for a world leading manufacturing company for their office in Southampton. They are globally recognised with multiple international offices and thousands of employees across all sites. They require a Technical Analyst to customise and configure ERP systems, oversee integrations, and provide essential technical support to end-users. Your strategic involvement will contribute significantly to enhancing system functionality and driving key business initiatives. This role is offering a base salary of up to £45,000, with hybrid working to give you additional flexibility. They also provide a quarterly bonus scheme and enhanced pension package, alongside continued growth and learning opportunities. Key Responsibilities: - Oversee ERP system maintenance and performance (IFS) - Customise and configure ERP systems to meet organisational needs - Manage integrations with external systems and ensure seamless data flow - Provide technical support to end-users and collaborate to resolve issues - Plan and execute ERP system upgrades and patch management - Implement security measures and define user access controls - Oversee data migration activities and ensure data accuracy - Develop and maintain custom reports and dashboards - Monitor system performance and identify optimisation opportunities - Collaborate closely with stakeholders to align technical solutions with business objectives To apply, please hit Apply, send your CV to (see below) or call. You must have the full right to work in the UK, this company cannot offer sponsorship, you also must be within a commutable distance to the Southampton area. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
26/03/2024
Full time
ERP Technical Analyst - £40,000 to £45,000 - Southampton (hybrid) We are recruiting for and ERP Technical Analyst to work for a world leading manufacturing company for their office in Southampton. They are globally recognised with multiple international offices and thousands of employees across all sites. They require a Technical Analyst to customise and configure ERP systems, oversee integrations, and provide essential technical support to end-users. Your strategic involvement will contribute significantly to enhancing system functionality and driving key business initiatives. This role is offering a base salary of up to £45,000, with hybrid working to give you additional flexibility. They also provide a quarterly bonus scheme and enhanced pension package, alongside continued growth and learning opportunities. Key Responsibilities: - Oversee ERP system maintenance and performance (IFS) - Customise and configure ERP systems to meet organisational needs - Manage integrations with external systems and ensure seamless data flow - Provide technical support to end-users and collaborate to resolve issues - Plan and execute ERP system upgrades and patch management - Implement security measures and define user access controls - Oversee data migration activities and ensure data accuracy - Develop and maintain custom reports and dashboards - Monitor system performance and identify optimisation opportunities - Collaborate closely with stakeholders to align technical solutions with business objectives To apply, please hit Apply, send your CV to (see below) or call. You must have the full right to work in the UK, this company cannot offer sponsorship, you also must be within a commutable distance to the Southampton area. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
IT Development & Test Manager Harrogate & Home working Up to £65,000/£70,000 Your new role Lead and manage IT Development (initially focussing on ERP and integration) and Testing life cycles to ensure services are resilient, supportable, performant and secure, whilst driving optimisation and continuous service improvement. Lead a team of Developers, Test Analysts and third-party suppliers to business partner across the Group, providing technical expertise, alongside knowledge of business processes to leverage the investment in IT Products. Responsibilities Develop and lead IT Development and Testing Plans, informing Product Roadmaps to meet current and future business needs with a focus on protecting and optimising core technologies (ERP & Integration), alongside low volume, ad hoc, 3rd party website development. Define, lead, manage, plan and govern Release & Deployment and Environment Management standards, ensuring alignment to best practice and regulation eg ITIL, ISO27001 and GDPR. Establish, lead, and develop an approach to performance testing to ensure new and changed services operate in line with business requirements and are fit for purpose. Partner with IT colleagues and business specialists across the Group to develop a flexible, agile framework to deliver continuous improvement at pace, enabling others to perform low complexity development and User Acceptance Testing. Manage IT development and testing budgets, conducting near and long-term financial forecasting. Explore and develop capabilities using other tools such as Microsoft Power Apps to further leverage investment in technology across the Group. Collaborate with the Technical Design Authority and Change Advisory Board, representing the perspectives and opportunities offered via these specialisms. Keep abreast of new and emerging technologies, processes and solutions with a focus on ERP & Integration. Active member of the Extended IT Leadership Team, researching opportunities and embracing change through effective horizon scanning and external networking to proactively shape and deliver the Group's IT strategy and future architecture. Experience needed Significant experience of full life cycle technical development, including technical testing. Experience of leading teams and managing people. Experience designing and building system integrations using Middleware platforms, including ETL and data migration experience. Experience of using PL/SQL or similar to configure system behaviours, with strong knowledge of ERP systems. Experience of defining, designing, owning and governing standards and ways of working for development and testing. Up to date knowledge of new technologies, IT solutions and best practice including ISO27001 and ITIL. Able to analyse, understand and resolve large complex problems methodically with enthusiasm. Clear, logical thinker with the ability to challenge the status-quo. Excellent planning and organisational skills, able to set timescales, manage expectations and organise resources to meet demands. Experience of coaching, mentoring and training others. Able to prioritise and plan effectively in the short, medium, and long term. Able to work in line with the values of the business. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
26/03/2024
Full time
IT Development & Test Manager Harrogate & Home working Up to £65,000/£70,000 Your new role Lead and manage IT Development (initially focussing on ERP and integration) and Testing life cycles to ensure services are resilient, supportable, performant and secure, whilst driving optimisation and continuous service improvement. Lead a team of Developers, Test Analysts and third-party suppliers to business partner across the Group, providing technical expertise, alongside knowledge of business processes to leverage the investment in IT Products. Responsibilities Develop and lead IT Development and Testing Plans, informing Product Roadmaps to meet current and future business needs with a focus on protecting and optimising core technologies (ERP & Integration), alongside low volume, ad hoc, 3rd party website development. Define, lead, manage, plan and govern Release & Deployment and Environment Management standards, ensuring alignment to best practice and regulation eg ITIL, ISO27001 and GDPR. Establish, lead, and develop an approach to performance testing to ensure new and changed services operate in line with business requirements and are fit for purpose. Partner with IT colleagues and business specialists across the Group to develop a flexible, agile framework to deliver continuous improvement at pace, enabling others to perform low complexity development and User Acceptance Testing. Manage IT development and testing budgets, conducting near and long-term financial forecasting. Explore and develop capabilities using other tools such as Microsoft Power Apps to further leverage investment in technology across the Group. Collaborate with the Technical Design Authority and Change Advisory Board, representing the perspectives and opportunities offered via these specialisms. Keep abreast of new and emerging technologies, processes and solutions with a focus on ERP & Integration. Active member of the Extended IT Leadership Team, researching opportunities and embracing change through effective horizon scanning and external networking to proactively shape and deliver the Group's IT strategy and future architecture. Experience needed Significant experience of full life cycle technical development, including technical testing. Experience of leading teams and managing people. Experience designing and building system integrations using Middleware platforms, including ETL and data migration experience. Experience of using PL/SQL or similar to configure system behaviours, with strong knowledge of ERP systems. Experience of defining, designing, owning and governing standards and ways of working for development and testing. Up to date knowledge of new technologies, IT solutions and best practice including ISO27001 and ITIL. Able to analyse, understand and resolve large complex problems methodically with enthusiasm. Clear, logical thinker with the ability to challenge the status-quo. Excellent planning and organisational skills, able to set timescales, manage expectations and organise resources to meet demands. Experience of coaching, mentoring and training others. Able to prioritise and plan effectively in the short, medium, and long term. Able to work in line with the values of the business. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Global Technology Solutions Ltd
Hampton, Cambridgeshire
Service Desk Team Leader Permanent Hampton, Peterborough, Cambridge £30,000 - £34,000 - Company benefits Monday to Friday - Standard office hours This role would suit someone who has experience working in a call centre environment, dealing with management of people and process. Working to service level targets on calls answers and tickets resolved. ITSM/IT would be a huge advantage! JOB SUMMARY Provide leadership, guidance and support to a team of service desk analysts and assist the Service Desk Manager in their responsibilities. Ensure company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. Endeavour to provide all customers with the best level of customer service and support. Maximise productivity and improve service delivery to achieve and exceed SLAs, OLAs and KPI targets. QUALIFICATIONS, SKILLS AND EXPERIENCE * Awareness of ITIL methodologies and best practice * Good working knowledge of Microsoft Word, Excel and Outlook * Previous supervisory experience ESSENTIAL ATTRIBUTES * A real passion for people management and development in a large team * A passion to deliver excellent service with service level management and experience * Previous people management experience * Driven, motivational, professional leader, with a 'can-do' attitude at all times * Effective communication and interpersonal skills with internal and external stakeholders with the ability to confidently deliver presentations * Creative and innovative problem-solving skills with an inquisitive nature * Analytical with attention to detail * Ability to work as a team to support and influence team members * A desire to take ownership and accountability to see your work through to resolution * Ability to work under pressure and to tight deadlines * A patient, tolerant and supportive team member KEY RESPONSIBILITIES * Provide leadership, guidance and support to a team of service desk analysts * Develop and coach team members to improve performance, as well as achieving their career aspirations through 121s and coaching sessions * Identify and deliver training and development needs in line with company procedures * Develop, grow and maintain professional working relationships with all internal and external stakeholders and customer equivalents * Ensure customer escalations are handled in a timely manner including providing/implementing corrective actions * Ensure company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service * Set high quality standards and monitor as part of monthly QA, ensuring this is met via appropriate assessment methods * Quality Assurance of Incident Management by spot checking Incidents and providing Analysts with documented feedback * Maximise productivity and improve service delivery to achieve and exceed SLAs, OLAs and KPI targets * Through monitoring, management and contribution ensure the team achieve and exceed relevant SLAs, OLAs and KPI's If you have the outlined skill and experience please apply now! "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
26/03/2024
Full time
Service Desk Team Leader Permanent Hampton, Peterborough, Cambridge £30,000 - £34,000 - Company benefits Monday to Friday - Standard office hours This role would suit someone who has experience working in a call centre environment, dealing with management of people and process. Working to service level targets on calls answers and tickets resolved. ITSM/IT would be a huge advantage! JOB SUMMARY Provide leadership, guidance and support to a team of service desk analysts and assist the Service Desk Manager in their responsibilities. Ensure company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. Endeavour to provide all customers with the best level of customer service and support. Maximise productivity and improve service delivery to achieve and exceed SLAs, OLAs and KPI targets. QUALIFICATIONS, SKILLS AND EXPERIENCE * Awareness of ITIL methodologies and best practice * Good working knowledge of Microsoft Word, Excel and Outlook * Previous supervisory experience ESSENTIAL ATTRIBUTES * A real passion for people management and development in a large team * A passion to deliver excellent service with service level management and experience * Previous people management experience * Driven, motivational, professional leader, with a 'can-do' attitude at all times * Effective communication and interpersonal skills with internal and external stakeholders with the ability to confidently deliver presentations * Creative and innovative problem-solving skills with an inquisitive nature * Analytical with attention to detail * Ability to work as a team to support and influence team members * A desire to take ownership and accountability to see your work through to resolution * Ability to work under pressure and to tight deadlines * A patient, tolerant and supportive team member KEY RESPONSIBILITIES * Provide leadership, guidance and support to a team of service desk analysts * Develop and coach team members to improve performance, as well as achieving their career aspirations through 121s and coaching sessions * Identify and deliver training and development needs in line with company procedures * Develop, grow and maintain professional working relationships with all internal and external stakeholders and customer equivalents * Ensure customer escalations are handled in a timely manner including providing/implementing corrective actions * Ensure company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service * Set high quality standards and monitor as part of monthly QA, ensuring this is met via appropriate assessment methods * Quality Assurance of Incident Management by spot checking Incidents and providing Analysts with documented feedback * Maximise productivity and improve service delivery to achieve and exceed SLAs, OLAs and KPI targets * Through monitoring, management and contribution ensure the team achieve and exceed relevant SLAs, OLAs and KPI's If you have the outlined skill and experience please apply now! "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Must have Covid Vaccine, and work onsite 2-3 days per week near O'hare* Prestigious Enterprise Company is currently seeking a Control Analyst for Production Scheduling. Candidate will ensure consistent support of Business Operations through monitoring and managing business systems processing of client and customer data. Responsibilities: Maintain Production Processing Schedule: Create and schedule new processing jobs based on new projects and business processes. Execute On-Demand processing and reporting jobs. Maintain existing job schedule based on update requests stemming from projects and business process changes. Review and retire obsolete jobs. Monitor Production Processing Schedule: Closely monitor scheduled jobs for completion and failure. Analyze failure points and escalate issues to second level support when cannot be resolved at Lvl1. Notify affected IT and Business users of issues and delays in schedule processing. Exhibit high degree of ownership and drive issues to a full resolution. Ensure proper controls, back-up and recovery processes are in place after job failure. Generate Processing Performance Metrics & Weekly/Monthly Reporting. Become an expert in Operations Systems and Data Source Knowledge. Become an expert in business rules, system functionality and architecture. Contribute to and maintain process documentation. Provide concise and consistent status reporting. Identify, report and track issues through a system of record. Collaborate with external teams on root cause analysis. Maintain close interaction with business and technical peers. Identify process bottlenecks and suggest improvement actions. Stay abreast of emerging technologies and processes. Assist leadership with defining and improving the overall process. Qualifications: Bachelor's degree in Computer Science or related area. Strong Hands-on experience with IT processes and Workload Automation tools such as CA AutoSys, Tidal, IBM TWS etc Experience using SQL for results validation. Strong ability to troubleshoot issues, identifying root causes and support development team in development of resolutions. Workable knowledge of Customer Support and Service Delivery Model. Ability to collaborate and communicate with developers, business analysts, and business team support members. Workable knowledge of IT/IS Systems. At least 8 years of professional experience on a variety of projects in a capacity of Control Analyst. Hands-on experience with systems of records such as ServiceNow, HP Service Anywhere, Ivanti Service Manager, Jira Service Desk etc Ability to comprehend and analyze business process requirements and create comprehensive detailed process maps. Development experience is a plus. Strong communication and Client/Business interfacing and interpersonal skills are a must.
25/03/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Must have Covid Vaccine, and work onsite 2-3 days per week near O'hare* Prestigious Enterprise Company is currently seeking a Control Analyst for Production Scheduling. Candidate will ensure consistent support of Business Operations through monitoring and managing business systems processing of client and customer data. Responsibilities: Maintain Production Processing Schedule: Create and schedule new processing jobs based on new projects and business processes. Execute On-Demand processing and reporting jobs. Maintain existing job schedule based on update requests stemming from projects and business process changes. Review and retire obsolete jobs. Monitor Production Processing Schedule: Closely monitor scheduled jobs for completion and failure. Analyze failure points and escalate issues to second level support when cannot be resolved at Lvl1. Notify affected IT and Business users of issues and delays in schedule processing. Exhibit high degree of ownership and drive issues to a full resolution. Ensure proper controls, back-up and recovery processes are in place after job failure. Generate Processing Performance Metrics & Weekly/Monthly Reporting. Become an expert in Operations Systems and Data Source Knowledge. Become an expert in business rules, system functionality and architecture. Contribute to and maintain process documentation. Provide concise and consistent status reporting. Identify, report and track issues through a system of record. Collaborate with external teams on root cause analysis. Maintain close interaction with business and technical peers. Identify process bottlenecks and suggest improvement actions. Stay abreast of emerging technologies and processes. Assist leadership with defining and improving the overall process. Qualifications: Bachelor's degree in Computer Science or related area. Strong Hands-on experience with IT processes and Workload Automation tools such as CA AutoSys, Tidal, IBM TWS etc Experience using SQL for results validation. Strong ability to troubleshoot issues, identifying root causes and support development team in development of resolutions. Workable knowledge of Customer Support and Service Delivery Model. Ability to collaborate and communicate with developers, business analysts, and business team support members. Workable knowledge of IT/IS Systems. At least 8 years of professional experience on a variety of projects in a capacity of Control Analyst. Hands-on experience with systems of records such as ServiceNow, HP Service Anywhere, Ivanti Service Manager, Jira Service Desk etc Ability to comprehend and analyze business process requirements and create comprehensive detailed process maps. Development experience is a plus. Strong communication and Client/Business interfacing and interpersonal skills are a must.
Senior Projektleiter für Big Data Transfer/Hermes/Big Data Transfer/Bern - 50% Projekt Open EM Data Network Rolle: Gesucht wird ein Senior Projektleiter für den Aufbau und Betrieb von Netzwerken für den Transfer von Big Data. Der aktuelle Mangel an Infrastruktur erschwert den Austausch von Big Data im Bereich Fachbereich zwischen Universitäten und innerhalb der Universität. Der Transfer von Produktionsort zu Bearbeitungsort ist langsam und ineffizient. Externe Festplatten werden zur Datenübertragung verwendet. Start: 01.05.24 mit 50% Auslastung. Aufgaben: Implementierung von Read- und Write-Funktionalitäten für Disketten im Zusammenhang mit der Datenübertragung Aufbau und Pflege von GitHub-Webseiten (swissopenem.github.io) Gestaltung eines effizienten Datentransfers für Big Data eines Fachbereichs zwischen Hochschulen und innerhalb der Universität Optimierung des Daten-Pre-Processing innerhalb der Universität, um eine effizientere Komprimierung zu ermöglichen Aufbau einer zuverlässigen Infrastruktur für den schnellen und zuverlässigen Big Data Transfer mit hoher Performance und Verfügbarkeit Unterstützung bei Webdesign und Outreach-Aufgaben einer Universität Anforderungen: Fundierte Informatik-Ausbildung sowie Berufserfahrung (5 Jahre+) als Projektleiter, nachweislich mit mindestens 2 realisierten Hermes Projekten 5 Jahre Erfahrung in vergleichbaren Projekten und im Projektmanagement Selbstständige Durchführung von Aufgaben eines Business Analysten Hermes-Zertifikat erforderlich Erfahrung mit effizienten Transfermethoden erforderlich Sprache: Deutsch: fliessend in Wort und Schrift (mind. C1) Englisch: gutes Verständnis für Lieferantenkommunikation (B2) von Vorteil Referenznumme r: 923331MH Position: Senior Projektleiter für Big Data Transfer Branche: Service Public Einsatzort: Bern und Region Pensum: 50% (30 % Onsite, den Rest Remote innerhalb der Schweiz) Startdatum: 01.05.2024 (ggf. früher) Enddatum: 31.12.2024 Sollte diese Position Ihr Interesse geweckt haben, senden Sie uns bitte Ihr komplettes Dossier via den Link in dieser Anzeige. Über uns: ITech Consult ist ein nach ISO 9001:2015 zertifiziertes Schweizer Unternehmen mit Niederlassungen in Deutschland und Irland. ITech Consult ist spezialisiert auf die Vermittlung von IT-Kandidaten für Auftragsarbeiten. Wir wurden 1997 von IT-Profis gegründet und wissen daher, wie wichtig die professionelle Unterstützung bei der Projektsuche und -arbeit ist.
25/03/2024
Project-based
Senior Projektleiter für Big Data Transfer/Hermes/Big Data Transfer/Bern - 50% Projekt Open EM Data Network Rolle: Gesucht wird ein Senior Projektleiter für den Aufbau und Betrieb von Netzwerken für den Transfer von Big Data. Der aktuelle Mangel an Infrastruktur erschwert den Austausch von Big Data im Bereich Fachbereich zwischen Universitäten und innerhalb der Universität. Der Transfer von Produktionsort zu Bearbeitungsort ist langsam und ineffizient. Externe Festplatten werden zur Datenübertragung verwendet. Start: 01.05.24 mit 50% Auslastung. Aufgaben: Implementierung von Read- und Write-Funktionalitäten für Disketten im Zusammenhang mit der Datenübertragung Aufbau und Pflege von GitHub-Webseiten (swissopenem.github.io) Gestaltung eines effizienten Datentransfers für Big Data eines Fachbereichs zwischen Hochschulen und innerhalb der Universität Optimierung des Daten-Pre-Processing innerhalb der Universität, um eine effizientere Komprimierung zu ermöglichen Aufbau einer zuverlässigen Infrastruktur für den schnellen und zuverlässigen Big Data Transfer mit hoher Performance und Verfügbarkeit Unterstützung bei Webdesign und Outreach-Aufgaben einer Universität Anforderungen: Fundierte Informatik-Ausbildung sowie Berufserfahrung (5 Jahre+) als Projektleiter, nachweislich mit mindestens 2 realisierten Hermes Projekten 5 Jahre Erfahrung in vergleichbaren Projekten und im Projektmanagement Selbstständige Durchführung von Aufgaben eines Business Analysten Hermes-Zertifikat erforderlich Erfahrung mit effizienten Transfermethoden erforderlich Sprache: Deutsch: fliessend in Wort und Schrift (mind. C1) Englisch: gutes Verständnis für Lieferantenkommunikation (B2) von Vorteil Referenznumme r: 923331MH Position: Senior Projektleiter für Big Data Transfer Branche: Service Public Einsatzort: Bern und Region Pensum: 50% (30 % Onsite, den Rest Remote innerhalb der Schweiz) Startdatum: 01.05.2024 (ggf. früher) Enddatum: 31.12.2024 Sollte diese Position Ihr Interesse geweckt haben, senden Sie uns bitte Ihr komplettes Dossier via den Link in dieser Anzeige. Über uns: ITech Consult ist ein nach ISO 9001:2015 zertifiziertes Schweizer Unternehmen mit Niederlassungen in Deutschland und Irland. ITech Consult ist spezialisiert auf die Vermittlung von IT-Kandidaten für Auftragsarbeiten. Wir wurden 1997 von IT-Profis gegründet und wissen daher, wie wichtig die professionelle Unterstützung bei der Projektsuche und -arbeit ist.
CONTRACT CYBERARK Rate - C2C Open REMOTE DURATION: 6 MONTH MINIMUM Must have excellent communication skills, must have excellent documentation skills, PAM CyberArk Responsible for the implementation and management of CyberArk and other Privileged Management solutions. Has familiarity working with most CyberArk products, including but not limited to: Privileged Access Manager, Vendor Privileged Access Manager, Cloud Entitlements Manager, Endpoint Privilege Manager, Privileged Session Manager, Privileged Threat Analytics, and Privileged Cloud. Identifies and leads privileged access management improvements and projects to improve our overall security posture Manages the end-to-end CyberArk environment/application from maintenance to administration Manages all privileged credentials across a hybrid environment Works collaboratively across the business to define and create CyberArk policies, platforms, safes Responsible for utilizing KPIs and metrics to report out on CyberArk system health Actively protects the integrity and confidentiality of our information assets while enabling business functionality in all systems and environments by supporting applicable security solutions Supports departmental and corporate goals by meeting key performance indicators and defined metrics Supports and follows Change Management processes and procedures Serves as a technical escalation resource to less experienced team members Participates in and supports Compliance processes, providing leadership and support to Analysts. Recommends and implements new functionality to enhance compliance processes while ensuring compliance controls are followed and effective. Responsible for 24x7x365 on-call escalation rotational support Experience : 3+ years of hands-on experience with implementing and managing CyberArk environments 3+ years of experience or training in Identity systems security fundamentals design, implementation and troubleshooting across all computer/server platforms. Experience in designing and standing up a new CyberArk environment or migration to a new environment. Experience supporting a distributed hybrid cloud/on-premises environment Understanding and experience operating within the NIST Security Framework Strong written and verbal communication skills Education/Certifications: Bachelor's degree from an accredited college or university, or equivalent experience. One or more of the following CyberArk certifications are desired but not required: Defender, Sentry, or Guardian Certification in one or more of the following areas is desired but not required: Certified Information Security Professional (CISSP), Certified Cloud Security Professional (CCSP) WORK TO BE PERFORMED: Perform Privileged Access Management (PAM) Work utilizing CyberArk and Hashi Vault Support planning, designing, and executing of the PAM strategy Work on implementing Privileged Session Management solution through CyberArk Work across multiple teams and pillars to socialize and align PAM requirements to the organization Remediate and troubleshoot PAM related errors across the CyberArk and Hashi Platforms Provide operational support for PAM platforms Work on integrations with other applications and systems to provide CyberArk or Hashi support Assist in building CyberArk infrastructure Assist and help lead architecture development and creation of relevant documentation Assist with product documentation and processes for PAM team Deliverables: PAM Strategy draft Implementation of Privileged Session Management solution Process documentation and architectural documentation, as needed Provide subject matter expert level expertise and support on implementing and maintaining the CyberArk platforms. Provide Cloud Security Engineering Services Identify cloud-based security objectives for PAM program and provide SME level expertise Assist with integrating hybrid model with cloud and on-prem services Provide best practices recommendations for cloud connectivity and account management Produce detailed documentation around all aspects of cloud integration and functionality. Deliverables: Provide Cloud related documentation, guidance, and assistance. Operational Skills Assist in Tier 2/3 support of PAM platforms Provide training, documentation, and Standard Operating Procedures (SOP s) to Managed Security Services Provider (MSSP) vendor for continued development of operations support Deliverables: Provide operational support and documentation/guidance for all operational requirements
22/03/2024
Project-based
CONTRACT CYBERARK Rate - C2C Open REMOTE DURATION: 6 MONTH MINIMUM Must have excellent communication skills, must have excellent documentation skills, PAM CyberArk Responsible for the implementation and management of CyberArk and other Privileged Management solutions. Has familiarity working with most CyberArk products, including but not limited to: Privileged Access Manager, Vendor Privileged Access Manager, Cloud Entitlements Manager, Endpoint Privilege Manager, Privileged Session Manager, Privileged Threat Analytics, and Privileged Cloud. Identifies and leads privileged access management improvements and projects to improve our overall security posture Manages the end-to-end CyberArk environment/application from maintenance to administration Manages all privileged credentials across a hybrid environment Works collaboratively across the business to define and create CyberArk policies, platforms, safes Responsible for utilizing KPIs and metrics to report out on CyberArk system health Actively protects the integrity and confidentiality of our information assets while enabling business functionality in all systems and environments by supporting applicable security solutions Supports departmental and corporate goals by meeting key performance indicators and defined metrics Supports and follows Change Management processes and procedures Serves as a technical escalation resource to less experienced team members Participates in and supports Compliance processes, providing leadership and support to Analysts. Recommends and implements new functionality to enhance compliance processes while ensuring compliance controls are followed and effective. Responsible for 24x7x365 on-call escalation rotational support Experience : 3+ years of hands-on experience with implementing and managing CyberArk environments 3+ years of experience or training in Identity systems security fundamentals design, implementation and troubleshooting across all computer/server platforms. Experience in designing and standing up a new CyberArk environment or migration to a new environment. Experience supporting a distributed hybrid cloud/on-premises environment Understanding and experience operating within the NIST Security Framework Strong written and verbal communication skills Education/Certifications: Bachelor's degree from an accredited college or university, or equivalent experience. One or more of the following CyberArk certifications are desired but not required: Defender, Sentry, or Guardian Certification in one or more of the following areas is desired but not required: Certified Information Security Professional (CISSP), Certified Cloud Security Professional (CCSP) WORK TO BE PERFORMED: Perform Privileged Access Management (PAM) Work utilizing CyberArk and Hashi Vault Support planning, designing, and executing of the PAM strategy Work on implementing Privileged Session Management solution through CyberArk Work across multiple teams and pillars to socialize and align PAM requirements to the organization Remediate and troubleshoot PAM related errors across the CyberArk and Hashi Platforms Provide operational support for PAM platforms Work on integrations with other applications and systems to provide CyberArk or Hashi support Assist in building CyberArk infrastructure Assist and help lead architecture development and creation of relevant documentation Assist with product documentation and processes for PAM team Deliverables: PAM Strategy draft Implementation of Privileged Session Management solution Process documentation and architectural documentation, as needed Provide subject matter expert level expertise and support on implementing and maintaining the CyberArk platforms. Provide Cloud Security Engineering Services Identify cloud-based security objectives for PAM program and provide SME level expertise Assist with integrating hybrid model with cloud and on-prem services Provide best practices recommendations for cloud connectivity and account management Produce detailed documentation around all aspects of cloud integration and functionality. Deliverables: Provide Cloud related documentation, guidance, and assistance. Operational Skills Assist in Tier 2/3 support of PAM platforms Provide training, documentation, and Standard Operating Procedures (SOP s) to Managed Security Services Provider (MSSP) vendor for continued development of operations support Deliverables: Provide operational support and documentation/guidance for all operational requirements