Global Technology Solutions Ltd
Hampton, Cambridgeshire
SC Cleared applicants only. Location - Hampton, Peterborough Pay - £21.37 Contract Duration - 3 months You will ideally have a minimum of 6 months to 1 years experience working on a ticketed IT service desk in a level 1 role but this is not essential. Shifts - 10.5 paid hrs (1.5hr break) 20:00 to 08:00. 4 nights on and 4 nights off. Requirements: - 1st Line Support of Wintel/Retail and Hardware related incidents - Accurately log incidents and ensure all relevant data is captured whilst logging the incident. - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - You would mainly be providing a single point of contact to customers and insure that incidents are fully managed through to a resolution. Ideal Experience: - Ivanti, - ServiceNow, - O365 administration, - AD, - Comptia A+, - ITIL, - MCSA, - Citrix, - MFA, - Customer service. - Outlook, - Folder file permissions, - Wi-Fi/Network troubleshooting, - Distribution lists. If you think you're suitable for the role, apply now! In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information. Global Technology Solutions is acting as an Employment Business in relation to this vacancy
19/04/2024
Project-based
SC Cleared applicants only. Location - Hampton, Peterborough Pay - £21.37 Contract Duration - 3 months You will ideally have a minimum of 6 months to 1 years experience working on a ticketed IT service desk in a level 1 role but this is not essential. Shifts - 10.5 paid hrs (1.5hr break) 20:00 to 08:00. 4 nights on and 4 nights off. Requirements: - 1st Line Support of Wintel/Retail and Hardware related incidents - Accurately log incidents and ensure all relevant data is captured whilst logging the incident. - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - You would mainly be providing a single point of contact to customers and insure that incidents are fully managed through to a resolution. Ideal Experience: - Ivanti, - ServiceNow, - O365 administration, - AD, - Comptia A+, - ITIL, - MCSA, - Citrix, - MFA, - Customer service. - Outlook, - Folder file permissions, - Wi-Fi/Network troubleshooting, - Distribution lists. If you think you're suitable for the role, apply now! In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information. Global Technology Solutions is acting as an Employment Business in relation to this vacancy
Global Technology Solutions Ltd
Hampton, Cambridgeshire
Location - Hampton, Peterborough Pay - £14.16 per hour, after 3 months goes up to £15.44 Contract - 3 months Hours - 7.5 hours a day, between 07:00 and 20:30 - 2 weekends a month, get the days back in the week. Required skills: - Plenty of Customer service experience - Previously worked in a Call Centre - Active Directory - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. - Desired but not essential skills in vanti, ServiceNow, O365 administration, AD, Comptia A+, ITIL, MCSA, Citrix, MFA, Customer service. Outlook, Folder file permissions, Wi-Fi/Network troubleshooting, Distribution lists. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable, apply now! In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy.
19/04/2024
Project-based
Location - Hampton, Peterborough Pay - £14.16 per hour, after 3 months goes up to £15.44 Contract - 3 months Hours - 7.5 hours a day, between 07:00 and 20:30 - 2 weekends a month, get the days back in the week. Required skills: - Plenty of Customer service experience - Previously worked in a Call Centre - Active Directory - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. - Desired but not essential skills in vanti, ServiceNow, O365 administration, AD, Comptia A+, ITIL, MCSA, Citrix, MFA, Customer service. Outlook, Folder file permissions, Wi-Fi/Network troubleshooting, Distribution lists. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable, apply now! In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy.
Global Technology Solutions Ltd
Hampton, Cambridgeshire
Location - Hampton, Peterborough Pay - £16.30 Contract Duration - 3 months You will ideally have a minimum of 6 months to 1 years experience working on a ticketed IT service desk in a level 1 role but this is not essential. Shifts - 10.5 paid hrs (1.5hr break) 20:00 to 08:00. 4 nights on and 4 nights off. Requirements: - 1st Line Support of Wintel/Retail and Hardware related incidents - Accurately log incidents and ensure all relevant data is captured whilst logging the incident. - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - You would mainly be providing a single point of contact to customers and insure that incidents are fully managed through to a resolution. Ideal Experience: - Ivanti, - ServiceNow, - O365 administration, - AD, - Comptia A+, - ITIL, - MCSA, - Citrix, - MFA, - Customer service. - Outlook, - Folder file permissions, - Wi-Fi/Network troubleshooting, - Distribution lists. If you think you're a suitable candidate, apply now! In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy.
19/04/2024
Project-based
Location - Hampton, Peterborough Pay - £16.30 Contract Duration - 3 months You will ideally have a minimum of 6 months to 1 years experience working on a ticketed IT service desk in a level 1 role but this is not essential. Shifts - 10.5 paid hrs (1.5hr break) 20:00 to 08:00. 4 nights on and 4 nights off. Requirements: - 1st Line Support of Wintel/Retail and Hardware related incidents - Accurately log incidents and ensure all relevant data is captured whilst logging the incident. - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - You would mainly be providing a single point of contact to customers and insure that incidents are fully managed through to a resolution. Ideal Experience: - Ivanti, - ServiceNow, - O365 administration, - AD, - Comptia A+, - ITIL, - MCSA, - Citrix, - MFA, - Customer service. - Outlook, - Folder file permissions, - Wi-Fi/Network troubleshooting, - Distribution lists. If you think you're a suitable candidate, apply now! In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy.
Senior IT Security Analyst Up to £55,000 Hybrid - 2 days per week at either the London, Weymouth, or Newcastle offices We are representing a leading B2C retailer who are in the process of modernising their technology estate, with significant investment in IT. As the Senior IT Security Analyst, you will report to the Head of Information Security, whilst leading a team of two IT Security Analysts. You will be the SME for technical security, have the responsibility for the managed SOC and associated vendor relationships, as well as the vulnerability, penetration, and application security testing. We are looking for: An individual with the relevant Information Security based qualification (eg CISSP) Proven experience with incident management and the ability to lead on this Technical understanding on a Microsoft stack - especially Darktrace Prior experience managing a 3rd party It would be a bonus if you had: Previous experience/knowledge of the Retail or eCommerce space Experience leading and managing a team If this sounds of interest, please apply today!
19/04/2024
Full time
Senior IT Security Analyst Up to £55,000 Hybrid - 2 days per week at either the London, Weymouth, or Newcastle offices We are representing a leading B2C retailer who are in the process of modernising their technology estate, with significant investment in IT. As the Senior IT Security Analyst, you will report to the Head of Information Security, whilst leading a team of two IT Security Analysts. You will be the SME for technical security, have the responsibility for the managed SOC and associated vendor relationships, as well as the vulnerability, penetration, and application security testing. We are looking for: An individual with the relevant Information Security based qualification (eg CISSP) Proven experience with incident management and the ability to lead on this Technical understanding on a Microsoft stack - especially Darktrace Prior experience managing a 3rd party It would be a bonus if you had: Previous experience/knowledge of the Retail or eCommerce space Experience leading and managing a team If this sounds of interest, please apply today!
We're a multi-channel, multi-brand business serving millions of customers a day with over 1.2 billion transactions each year, presenting a volume, depth and complexity of data that few can match. The team are responsible for implementing Google analytics across multiple channels eg web, in-store apps and consumer apps using our tag management tool called Google Tag Manager as well as the Adobe SDK collaborating with a variety of stakeholders such as multiple engineering teams, insight analysts product and commercial teams. We take business requirements from our stakeholders and translate them into technical documents. About the role As a Google Implementation Analyst, you will work in the Analytics Implementation Team to deliver solutions to unique business problems by leveraging your technical skills. Your work will be the building block upon which the business relies on to capture digital data which in turn will be used to deliver actionable insights, drive targeted marketing campaigns and optimisation. Be the subject matter expert of the tools in your remit, ie GA, Google Tag Manager and Tealium Enforce mechanisms and processes to maintain the integrity of data collection Confidently make changes to cater for new requirements Communicate effectively with stakeholders to capture their requirements and transform those into technical document. Ensure that the SDR stays in sync and can be trusted as a reference Work as part of an Agile workflow alongside other teams More about you: Essential Experience in a digital analytics implementation role Strong JavaScript skills Strong debugging skills Exceptional attention to detail Experience using a tag manager (preferably Google or Tealium) Ability to work under pressure and work to tight deadlines Excellent verbal, written and communication skills Ability to take responsibility and work using own initiative Strong problem solving skills Desirable Working knowledge in Google Analytics or Adobe Analytics Experience using Google Tag Manager, Tealium IQ and event stream Skills: google analytics google tag manager Web analytics Adobe analytics Tealium Server Side Employee Value Proposition: Large highly recognisable brand, working with the latest analytics skillsets. Job Title: Google Analytics Implementation Consultant Location: Holborn, UK Rate/Salary: .00 GBP Daily Job Type: Contract Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
19/04/2024
Project-based
We're a multi-channel, multi-brand business serving millions of customers a day with over 1.2 billion transactions each year, presenting a volume, depth and complexity of data that few can match. The team are responsible for implementing Google analytics across multiple channels eg web, in-store apps and consumer apps using our tag management tool called Google Tag Manager as well as the Adobe SDK collaborating with a variety of stakeholders such as multiple engineering teams, insight analysts product and commercial teams. We take business requirements from our stakeholders and translate them into technical documents. About the role As a Google Implementation Analyst, you will work in the Analytics Implementation Team to deliver solutions to unique business problems by leveraging your technical skills. Your work will be the building block upon which the business relies on to capture digital data which in turn will be used to deliver actionable insights, drive targeted marketing campaigns and optimisation. Be the subject matter expert of the tools in your remit, ie GA, Google Tag Manager and Tealium Enforce mechanisms and processes to maintain the integrity of data collection Confidently make changes to cater for new requirements Communicate effectively with stakeholders to capture their requirements and transform those into technical document. Ensure that the SDR stays in sync and can be trusted as a reference Work as part of an Agile workflow alongside other teams More about you: Essential Experience in a digital analytics implementation role Strong JavaScript skills Strong debugging skills Exceptional attention to detail Experience using a tag manager (preferably Google or Tealium) Ability to work under pressure and work to tight deadlines Excellent verbal, written and communication skills Ability to take responsibility and work using own initiative Strong problem solving skills Desirable Working knowledge in Google Analytics or Adobe Analytics Experience using Google Tag Manager, Tealium IQ and event stream Skills: google analytics google tag manager Web analytics Adobe analytics Tealium Server Side Employee Value Proposition: Large highly recognisable brand, working with the latest analytics skillsets. Job Title: Google Analytics Implementation Consultant Location: Holborn, UK Rate/Salary: .00 GBP Daily Job Type: Contract Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
Service Desk Analyst is required by a global technology innovation company to join their team and provide technical support across the organisation. Required experience and skills: experience in a similar service desk role Office 365 Azure cloud Intune excellent communication skills fluency in English and French networking TeamViewer Jamf will be beneficial
19/04/2024
Project-based
Service Desk Analyst is required by a global technology innovation company to join their team and provide technical support across the organisation. Required experience and skills: experience in a similar service desk role Office 365 Azure cloud Intune excellent communication skills fluency in English and French networking TeamViewer Jamf will be beneficial
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd/3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Lake Windermere. Role info: 2nd Line/3rd IT Support Engineer Keswick, Lake District Office Based/Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, Servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd/3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of Servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks/backup solutions including cloud solutions when required. + Managing support tickets for our client base via telephone, remote and on-site methods. + Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience. + Demonstrable troubleshooting skills that range from user desktop support to server and cloud services. + Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory. + Desktop support including email clients, and Internet connection troubleshooting. + Office software, printer installations, and general problem diagnostics procedures. + Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms. + Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures. + Fundamental knowledge of IP Networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage/Ninja RMM. + Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc. + Wi-Fi networks including point-to-point Wi-Fi links. + VoIP telecommunications exposure. + Knowledge of IP Networks. + Knowledge of one of the mainstream Firewall/networking brands - Draytek, Sophos, HP, Ubiquiti, Cisco. + Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills. + Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards. + Capability to autonomously self-assign workloads and schedule others as part of the team. + Well-presented alongside good written and verbal English skills. + Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience/Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
19/04/2024
Full time
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd/3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Lake Windermere. Role info: 2nd Line/3rd IT Support Engineer Keswick, Lake District Office Based/Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, Servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd/3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of Servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks/backup solutions including cloud solutions when required. + Managing support tickets for our client base via telephone, remote and on-site methods. + Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience. + Demonstrable troubleshooting skills that range from user desktop support to server and cloud services. + Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory. + Desktop support including email clients, and Internet connection troubleshooting. + Office software, printer installations, and general problem diagnostics procedures. + Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms. + Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures. + Fundamental knowledge of IP Networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage/Ninja RMM. + Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc. + Wi-Fi networks including point-to-point Wi-Fi links. + VoIP telecommunications exposure. + Knowledge of IP Networks. + Knowledge of one of the mainstream Firewall/networking brands - Draytek, Sophos, HP, Ubiquiti, Cisco. + Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills. + Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards. + Capability to autonomously self-assign workloads and schedule others as part of the team. + Well-presented alongside good written and verbal English skills. + Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience/Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
We are looking for a Product Owner with experience in Blockchain. Please apply, when you have experience on implementation strategy on Blockchain/DLT business processes and infrastructure connections. Join (remotely) our teams based in London and Switzerland , supporting the innovative development team of a renowned BLOCKCHAIN company. Work on cutting-edge software in an initial 6-12 months contract starting ASAP, with potential extensions. Possibility of extension based on performance and budget availability. English speaking environment. Location: Remote. While there is a preference to collaborate in the London office periodically. Travel Required: The role can be done full remote , while there is a preference to travel every 2-3 months to Switzerland for some days (expenses will be reimbursed). Duration: We are looking for long-term cooperation, with at least 6-12 months initial. A competitive rate will increase chances to be selected. Working in the European Time Zone is required. Background: Our client seeks to offer a scalable and usable blockchain platform for efficient transactions and distributed data applications for consumer, enterprise, and government users. In this role the candidate will join a committed international team and have a unique opportunity to shape the exciting new frontiers of our famous blockchain client. ROLE AND RESPONSIBILITIES Perform product and business case assessments for new ideas/initiatives/innovation topics Work with business analysts and tech team to deliver roadmap Guide open-source development and understanding the costs of product development Practical knowledge of product life cycle at all stages Close collaboration with the development team and business analysts to devise the right solution for customer needs Create business concepts and able to write epics, features and stories Develop & implement of product strategy to meet business goals Workout a concept/pre-study and create a baseline for decision (from a business need, strategy, business case including implementation) Experience in diversifies various projects for documentation of technical and product development knowledge, as well as for the standardization of production processes Experience on implementation strategy on Blockchain/DLT business processes and infrastructure connections Be able to create/design/propose an innovative solution with focus on Blockchain Be able to convert disruptive product ideas into product development QUALIFICATIONS AND REQUIREMENTS In-depth knowledge of DLT Distributed-Ledger-Technology and Blockchain specifically Self-Starter - ability to execute and implement change (entrepreneurial mindset) Critical Thinking - strategic and highly analytical Proven Leadership - easily move others to action by planning, motivating, organizing and controlling work being done Goal Oriented - motivated to develop and achieve goals Interpersonal/Communication Skills - an innate ability to channel different points of view; Able to establish and maintain excellent relationships and credibility quickly; Creates team atmosphere with internal staff while achieving key objectives; Excellent consulting skills as well as technical writing and public speaking abilities Maturity - provide a good balance of risk taking and judgment. Able to operate independently of a large staff Professional - unquestionable integrity, credibility, and character and has demonstrated highly moral and ethical behavior. AWARD & OTHERS The applicants attention is drawn to the important role that the curriculum vitae plays in the evaluation. Curriculum vitae shall illustrate the specific skills relevant to this request. We would like to receive CVs of suitable candidates together with pricing quotations, based on a daily net rate for off-site work. PROVIDER infom consulting is an owner-managed business and consulting firm in Germany. The company supports large corporations and larger SMEs across Europe. Our IT experts are realising projects for the European Institutions, United Nations agencies, International Organisations and multinational companies across the EU. TO DO - QUESTIONS INTRO': Can you please provide a 3-4 sentences summary how you fit It's a kind of Intro' to be used for your presentation to the client, which will help a lot. RATE(S): Can you tell me your daily rate (all in) in Euro, please? For off-site work. CV: Can you send your CV in DOC-format highlighting the specific skills relevant to this request, please? Can you tell me your availability (or notice period), please? We need one single key-consultant, who needs to be available full-time, 8 hrs per working day, Mon-Fri, 40 hrs/week, to work with the team in Geneva-time-zone.
19/04/2024
Project-based
We are looking for a Product Owner with experience in Blockchain. Please apply, when you have experience on implementation strategy on Blockchain/DLT business processes and infrastructure connections. Join (remotely) our teams based in London and Switzerland , supporting the innovative development team of a renowned BLOCKCHAIN company. Work on cutting-edge software in an initial 6-12 months contract starting ASAP, with potential extensions. Possibility of extension based on performance and budget availability. English speaking environment. Location: Remote. While there is a preference to collaborate in the London office periodically. Travel Required: The role can be done full remote , while there is a preference to travel every 2-3 months to Switzerland for some days (expenses will be reimbursed). Duration: We are looking for long-term cooperation, with at least 6-12 months initial. A competitive rate will increase chances to be selected. Working in the European Time Zone is required. Background: Our client seeks to offer a scalable and usable blockchain platform for efficient transactions and distributed data applications for consumer, enterprise, and government users. In this role the candidate will join a committed international team and have a unique opportunity to shape the exciting new frontiers of our famous blockchain client. ROLE AND RESPONSIBILITIES Perform product and business case assessments for new ideas/initiatives/innovation topics Work with business analysts and tech team to deliver roadmap Guide open-source development and understanding the costs of product development Practical knowledge of product life cycle at all stages Close collaboration with the development team and business analysts to devise the right solution for customer needs Create business concepts and able to write epics, features and stories Develop & implement of product strategy to meet business goals Workout a concept/pre-study and create a baseline for decision (from a business need, strategy, business case including implementation) Experience in diversifies various projects for documentation of technical and product development knowledge, as well as for the standardization of production processes Experience on implementation strategy on Blockchain/DLT business processes and infrastructure connections Be able to create/design/propose an innovative solution with focus on Blockchain Be able to convert disruptive product ideas into product development QUALIFICATIONS AND REQUIREMENTS In-depth knowledge of DLT Distributed-Ledger-Technology and Blockchain specifically Self-Starter - ability to execute and implement change (entrepreneurial mindset) Critical Thinking - strategic and highly analytical Proven Leadership - easily move others to action by planning, motivating, organizing and controlling work being done Goal Oriented - motivated to develop and achieve goals Interpersonal/Communication Skills - an innate ability to channel different points of view; Able to establish and maintain excellent relationships and credibility quickly; Creates team atmosphere with internal staff while achieving key objectives; Excellent consulting skills as well as technical writing and public speaking abilities Maturity - provide a good balance of risk taking and judgment. Able to operate independently of a large staff Professional - unquestionable integrity, credibility, and character and has demonstrated highly moral and ethical behavior. AWARD & OTHERS The applicants attention is drawn to the important role that the curriculum vitae plays in the evaluation. Curriculum vitae shall illustrate the specific skills relevant to this request. We would like to receive CVs of suitable candidates together with pricing quotations, based on a daily net rate for off-site work. PROVIDER infom consulting is an owner-managed business and consulting firm in Germany. The company supports large corporations and larger SMEs across Europe. Our IT experts are realising projects for the European Institutions, United Nations agencies, International Organisations and multinational companies across the EU. TO DO - QUESTIONS INTRO': Can you please provide a 3-4 sentences summary how you fit It's a kind of Intro' to be used for your presentation to the client, which will help a lot. RATE(S): Can you tell me your daily rate (all in) in Euro, please? For off-site work. CV: Can you send your CV in DOC-format highlighting the specific skills relevant to this request, please? Can you tell me your availability (or notice period), please? We need one single key-consultant, who needs to be available full-time, 8 hrs per working day, Mon-Fri, 40 hrs/week, to work with the team in Geneva-time-zone.
Hybrid- 2 days a week onsite. May require travel within Europe. We are working with a client who is the leading provider of omnichannel commerce technologies. Their information and cyber security controls and procedures are across Europe. Including UK, Germany, Poland, Netherlands, Italy and Belgium. Job responsibilities: To create, administer and maintain policies, standards and templates following ISO27001. Plan for disaster recovery and create contingency plans in the event of any security breaches. Investigate security alerts and provide incident response. Liaise with stakeholders. Collaborate with wider teams. Acts as DPO ambassador for the Bpost group DPO. Engaging with the Bpost privacy network. Assist with the creation, maintenance, and delivery of cyber security awareness training for colleagues. Keep up to date with the latest security and technology developments. Skills Required: Excellent communication; written and verbal. Ability to work independently with self-initiative. Ability to manage projects. Contact Frankie Mancini via e-mail at (see below) call.
19/04/2024
Full time
Hybrid- 2 days a week onsite. May require travel within Europe. We are working with a client who is the leading provider of omnichannel commerce technologies. Their information and cyber security controls and procedures are across Europe. Including UK, Germany, Poland, Netherlands, Italy and Belgium. Job responsibilities: To create, administer and maintain policies, standards and templates following ISO27001. Plan for disaster recovery and create contingency plans in the event of any security breaches. Investigate security alerts and provide incident response. Liaise with stakeholders. Collaborate with wider teams. Acts as DPO ambassador for the Bpost group DPO. Engaging with the Bpost privacy network. Assist with the creation, maintenance, and delivery of cyber security awareness training for colleagues. Keep up to date with the latest security and technology developments. Skills Required: Excellent communication; written and verbal. Ability to work independently with self-initiative. Ability to manage projects. Contact Frankie Mancini via e-mail at (see below) call.
Your new company With a clear future-forward vision, my client strives to inspire you to achieve more than you ever thought possible. Their knowledgeable teams are dedicated to delivering the best possible solutions to help your business thrive, no matter what challenges you face. They believe in reducing complexity, modernising the workplace, and leading through action. Your new role This role is a second level application support position, however there may also be expectations to answer the phones and complete first level activities. The focus is on case and issue management, user instruction, investigating problems and resolving issues. What you'll need to succeed 2 years + experience in technical Helpdesk support role. Technical skills in SQL and database management. (preferred) Good understanding of Payment systems & Processes (preferred) Working knowledge of Windows operating systems from Windows 7 onwards Basic networking knowledge Ability to independently work as a contributing member in a high-paced and focused team. Excellent team working skills, with a healthy understanding of the importance of attendance and timekeeping. Excellent written and verbal communication skills. What you'll get in return My client has partnered with Compt to provide you with 100% personalised and inclusive perk stipends, so you can get the benefits most meaningful to you and your always-evolving needs. Through this program, employees will be receiving a quarterly stipend to spend on the categories below. These funds will be deposited quarterly (prorated monthly for new hires) and expire at the end of each quarter. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
18/04/2024
Full time
Your new company With a clear future-forward vision, my client strives to inspire you to achieve more than you ever thought possible. Their knowledgeable teams are dedicated to delivering the best possible solutions to help your business thrive, no matter what challenges you face. They believe in reducing complexity, modernising the workplace, and leading through action. Your new role This role is a second level application support position, however there may also be expectations to answer the phones and complete first level activities. The focus is on case and issue management, user instruction, investigating problems and resolving issues. What you'll need to succeed 2 years + experience in technical Helpdesk support role. Technical skills in SQL and database management. (preferred) Good understanding of Payment systems & Processes (preferred) Working knowledge of Windows operating systems from Windows 7 onwards Basic networking knowledge Ability to independently work as a contributing member in a high-paced and focused team. Excellent team working skills, with a healthy understanding of the importance of attendance and timekeeping. Excellent written and verbal communication skills. What you'll get in return My client has partnered with Compt to provide you with 100% personalised and inclusive perk stipends, so you can get the benefits most meaningful to you and your always-evolving needs. Through this program, employees will be receiving a quarterly stipend to spend on the categories below. These funds will be deposited quarterly (prorated monthly for new hires) and expire at the end of each quarter. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Service Desk Analyst is required by a global company to join their team and provide technical support across the organisation. Required experience and skills: experience in a similar service desk role Office 365 Azure cloud Intune excellent communication skills fluency in English and French networking TeamViewer Jamf will be beneficial
18/04/2024
Full time
Service Desk Analyst is required by a global company to join their team and provide technical support across the organisation. Required experience and skills: experience in a similar service desk role Office 365 Azure cloud Intune excellent communication skills fluency in English and French networking TeamViewer Jamf will be beneficial
IT Cyber Security Analyst & Team Leader - CISSP or CySA+ or MSc Information Security Weymouth, Dorset, or London, South East UK or Stoke on Trent, Staffordshire £50,000pa + Hybrid & Flexi-Working & Training & Certifications Available Weymouth, Dorset, or London, South East UK, or Staffordshire + Hybrid and Flexible Working as Standard The Client: Are a well-known High St and Online retailer who are seeking a Senior IT Cyber Security Analyst who specialises in Microsoft/Wintel Servers and Virtualisation supporting a UK wide infrastructure. Objective: You will Lead 2 x Cyber Security Analysts, giving support to the Head of Cyber Security in delivering the Information Security service to the global business. You will lead all Cyber Security Operations function and be the first point of contact for technical information security related matters. Role Responsibilities: You will Lead 2 x Cyber Security Analysts, giving support to the Head of Cyber Security Act as the first point of action or escalation for the identification of security incidents and their investigation. Be responsible for the managed Security Operations Centre (SOC), Network Monitoring and Managed Detection and Response services and associated vendor relationships. Offer mentoring, advice and guidance to those in your Team Be the subject matter expert for technical security related queries, providing the Security Architect, IT Service and Delivery teams and business stakeholders with authoritative advice and defined security requirements. Be responsible for the Security Education and Awareness scheme. Ensure Cyber Security campaigns are conducted, and improvements implemented and ensure colleague queries around policies and requirements are appropriately answered in a timely manner. Be responsible for the Vulnerability Management process. Act on vulnerability information and conduct Cyber Security risk assessments and work with suppliers, partners, and internal teams to ensure security vulnerabilities are identified, assessed, and remediated in good time. Key Requirements you will need: In depth knowledge of Information Security concepts and principles, including cloud security capabilities. Experience with configuring and utilising security tooling, including SIEM, EDR, vulnerability scanners, CASB, network scanning, DLP. Hands-on IT experience with proven expertise in a previous Information Security role. Vendor management experience. A relevant intermediate or advanced Information Security based qualification (eg CISSP, CySA+, MSc Information Security) Ability to critically analyse information and make decisions based on judgement, knowledge, and experience. Business Knowledge: Knowledge of Retail and eCommerce is of great advantage but is not essential. Working knowledge of the Information Security elements of Data Protection regulations (eg GDPR, The Data Protection Act 2018) is essential. Knowledge of the NIST Cyber Security Framework is of advantage. Awareness of regulations that affect Retail, such as PCI DSS, is of great advantage but experience of maintaining compliance is not essential. CISSP or CySA+ or MSc Information Security Certifications will be advantageous. Call today!
18/04/2024
Full time
IT Cyber Security Analyst & Team Leader - CISSP or CySA+ or MSc Information Security Weymouth, Dorset, or London, South East UK or Stoke on Trent, Staffordshire £50,000pa + Hybrid & Flexi-Working & Training & Certifications Available Weymouth, Dorset, or London, South East UK, or Staffordshire + Hybrid and Flexible Working as Standard The Client: Are a well-known High St and Online retailer who are seeking a Senior IT Cyber Security Analyst who specialises in Microsoft/Wintel Servers and Virtualisation supporting a UK wide infrastructure. Objective: You will Lead 2 x Cyber Security Analysts, giving support to the Head of Cyber Security in delivering the Information Security service to the global business. You will lead all Cyber Security Operations function and be the first point of contact for technical information security related matters. Role Responsibilities: You will Lead 2 x Cyber Security Analysts, giving support to the Head of Cyber Security Act as the first point of action or escalation for the identification of security incidents and their investigation. Be responsible for the managed Security Operations Centre (SOC), Network Monitoring and Managed Detection and Response services and associated vendor relationships. Offer mentoring, advice and guidance to those in your Team Be the subject matter expert for technical security related queries, providing the Security Architect, IT Service and Delivery teams and business stakeholders with authoritative advice and defined security requirements. Be responsible for the Security Education and Awareness scheme. Ensure Cyber Security campaigns are conducted, and improvements implemented and ensure colleague queries around policies and requirements are appropriately answered in a timely manner. Be responsible for the Vulnerability Management process. Act on vulnerability information and conduct Cyber Security risk assessments and work with suppliers, partners, and internal teams to ensure security vulnerabilities are identified, assessed, and remediated in good time. Key Requirements you will need: In depth knowledge of Information Security concepts and principles, including cloud security capabilities. Experience with configuring and utilising security tooling, including SIEM, EDR, vulnerability scanners, CASB, network scanning, DLP. Hands-on IT experience with proven expertise in a previous Information Security role. Vendor management experience. A relevant intermediate or advanced Information Security based qualification (eg CISSP, CySA+, MSc Information Security) Ability to critically analyse information and make decisions based on judgement, knowledge, and experience. Business Knowledge: Knowledge of Retail and eCommerce is of great advantage but is not essential. Working knowledge of the Information Security elements of Data Protection regulations (eg GDPR, The Data Protection Act 2018) is essential. Knowledge of the NIST Cyber Security Framework is of advantage. Awareness of regulations that affect Retail, such as PCI DSS, is of great advantage but experience of maintaining compliance is not essential. CISSP or CySA+ or MSc Information Security Certifications will be advantageous. Call today!
Cyber Defence Analyst - DV Clearance Required! The Cyber Defence Analyst will join a growing security team responsible for designing, delivering and maintaining operational cybersecurity capabilities. Conducting pro-active, risk-based, protective monitoring on priority C4IS/networks to identify internal and external cyber-threats/attacks. This position involves a broad range of skills, including the development and mentoring of Junior Analysts, monitoring networks to actively remediate unauthorised activities. We offer: Daily Rate - Market rate - flexible 12-Month Contract with Likely Extension Northallerton What we're looking for: * Previous experience of utilising the MITRE ATT&CK and Cyber Kill Chain frameworks * Skilled in maintaining Microsoft directory services. * Experience using virtualisation software. * Excellent communication skills * Experience of writing Defence/Government documentation Responsibilities include: * Develop and integrate security event monitoring and incident management services. * Respond to security incidents as they occur as part of an incident response team. * Implement metrics and dashboards to give visibility of the Enterprise infrastructure. * Produce documentation to ensure the repeatability and standardisation of security operating procedures. * Develop additional investigative methods using the SOC's software toolsets to enhance recognition opportunities for specific analysis. Apply now to discuss this exciting opportunity further.
18/04/2024
Project-based
Cyber Defence Analyst - DV Clearance Required! The Cyber Defence Analyst will join a growing security team responsible for designing, delivering and maintaining operational cybersecurity capabilities. Conducting pro-active, risk-based, protective monitoring on priority C4IS/networks to identify internal and external cyber-threats/attacks. This position involves a broad range of skills, including the development and mentoring of Junior Analysts, monitoring networks to actively remediate unauthorised activities. We offer: Daily Rate - Market rate - flexible 12-Month Contract with Likely Extension Northallerton What we're looking for: * Previous experience of utilising the MITRE ATT&CK and Cyber Kill Chain frameworks * Skilled in maintaining Microsoft directory services. * Experience using virtualisation software. * Excellent communication skills * Experience of writing Defence/Government documentation Responsibilities include: * Develop and integrate security event monitoring and incident management services. * Respond to security incidents as they occur as part of an incident response team. * Implement metrics and dashboards to give visibility of the Enterprise infrastructure. * Produce documentation to ensure the repeatability and standardisation of security operating procedures. * Develop additional investigative methods using the SOC's software toolsets to enhance recognition opportunities for specific analysis. Apply now to discuss this exciting opportunity further.
Cyber Defence Analyst - DV Clearance Required! The Cyber Defence Analyst will join a growing security team responsible for designing, delivering and maintaining operational cybersecurity capabilities. Conducting pro-active, risk-based, protective monitoring on priority C4IS/networks to identify internal and external cyber-threats/attacks. This position involves a broad range of skills, including the development and mentoring of Junior Analysts, monitoring networks to actively remediate unauthorised activities. We offer: Daily Rate - Market rate - flexible 12-Month Contract with Likely Extensio Corsham What we're looking for: * Previous experience of utilising the MITRE ATT&CK and Cyber Kill Chain frameworks . Skilled in maintaining Microsoft directory services. . Experience using virtualisation software. . Excellent communication skills . Experience of writing Defence/Government documentation Responsibilities include: * Develop and integrate security event monitoring and incident management services. . Respond to security incidents as they occur as part of an incident response team. . Implement metrics and dashboards to give visibility of the Enterprise infrastructure. . Produce documentation to ensure the repeatability and standardisation of security operating procedures. . Develop additional investigative methods using the SOC's software toolsets to enhance recognition opportunities for specific analysis. Apply now to discuss this exciting opportunity further.
18/04/2024
Project-based
Cyber Defence Analyst - DV Clearance Required! The Cyber Defence Analyst will join a growing security team responsible for designing, delivering and maintaining operational cybersecurity capabilities. Conducting pro-active, risk-based, protective monitoring on priority C4IS/networks to identify internal and external cyber-threats/attacks. This position involves a broad range of skills, including the development and mentoring of Junior Analysts, monitoring networks to actively remediate unauthorised activities. We offer: Daily Rate - Market rate - flexible 12-Month Contract with Likely Extensio Corsham What we're looking for: * Previous experience of utilising the MITRE ATT&CK and Cyber Kill Chain frameworks . Skilled in maintaining Microsoft directory services. . Experience using virtualisation software. . Excellent communication skills . Experience of writing Defence/Government documentation Responsibilities include: * Develop and integrate security event monitoring and incident management services. . Respond to security incidents as they occur as part of an incident response team. . Implement metrics and dashboards to give visibility of the Enterprise infrastructure. . Produce documentation to ensure the repeatability and standardisation of security operating procedures. . Develop additional investigative methods using the SOC's software toolsets to enhance recognition opportunities for specific analysis. Apply now to discuss this exciting opportunity further.
Cyber Defence Analyst - DV Clearance Required! The Cyber Defence Analyst will join a growing security team responsible for designing, delivering and maintaining operational cybersecurity capabilities. Conducting pro-active, risk-based, protective monitoring on priority C4IS/networks to identify internal and external cyber-threats/attacks. This position involves a broad range of skills, including the development and mentoring of Junior Analysts, monitoring networks to actively remediate unauthorised activities. We offer: Daily Rate - Market rate - flexible 12-Month Contract with Likely Extensio Portsmouth What we're looking for: * Previous experience of utilising the MITRE ATT&CK and Cyber Kill Chain frameworks * Skilled in maintaining Microsoft directory services. * Experience using virtualisation software. * Excellent communication skills * Experience of writing Defence/Government documentation Responsibilities include: * Develop and integrate security event monitoring and incident management services. * Respond to security incidents as they occur as part of an incident response team. * Implement metrics and dashboards to give visibility of the Enterprise infrastructure. * Produce documentation to ensure the repeatability and standardisation of security operating procedures. * Develop additional investigative methods using the SOC's software toolsets to enhance recognition opportunities for specific analysis. Apply now to discuss this exciting opportunity further.
18/04/2024
Project-based
Cyber Defence Analyst - DV Clearance Required! The Cyber Defence Analyst will join a growing security team responsible for designing, delivering and maintaining operational cybersecurity capabilities. Conducting pro-active, risk-based, protective monitoring on priority C4IS/networks to identify internal and external cyber-threats/attacks. This position involves a broad range of skills, including the development and mentoring of Junior Analysts, monitoring networks to actively remediate unauthorised activities. We offer: Daily Rate - Market rate - flexible 12-Month Contract with Likely Extensio Portsmouth What we're looking for: * Previous experience of utilising the MITRE ATT&CK and Cyber Kill Chain frameworks * Skilled in maintaining Microsoft directory services. * Experience using virtualisation software. * Excellent communication skills * Experience of writing Defence/Government documentation Responsibilities include: * Develop and integrate security event monitoring and incident management services. * Respond to security incidents as they occur as part of an incident response team. * Implement metrics and dashboards to give visibility of the Enterprise infrastructure. * Produce documentation to ensure the repeatability and standardisation of security operating procedures. * Develop additional investigative methods using the SOC's software toolsets to enhance recognition opportunities for specific analysis. Apply now to discuss this exciting opportunity further.
Position: D365 FO&CE Technical Analyst About the Role: We are seeking a skilled D365 FO&CE Technical Analyst to join our Commercial Off the Shelf team. As a technical lead, you will be responsible for overseeing the entire technical life cycle of projects, from concept to delivery and acceptance. Your primary role involves translating high-level solution designs into detailed technical architectures, coordinating with various technology teams within our Service Delivery organization, and ensuring the successful realization and delivery of technical solutions. You will play a key role in mapping current client architecture to future architecture, developing technical documentation, validating software delivery, and managing migrations and integrations. Key Responsibilities: Coordinate technical kick-off sessions, providing architecture overviews and formulating recommendations. Develop technical architectures in line with enterprise architect principles. Analyze the impact of technical decisions and provide recommendations. Produce technical requirements, feasibility studies, software architecture documents, and testing strategy recommendations. Ensure adherence to development standards and best practices to achieve optimal solution performance. Validate that all product developments meet technical architecture requirements. Assist in migrating existing interfaces with other applications. Integrate the solution with relevant technologies such as Azure and Boomi. Provide support and expertise on inquiries about D365 FO & CE data models and relationships. Execute D365 FO build pipeline and releases, including deployable packages and SSRS data sets. Manage D365 FO environment through Lifecycle Services (LCS). Your Profile: 5 to 8 years of experience as a technical analyst in large implementation projects. Broad IT knowledge with expertise in infrastructure, interfaces, Microsoft products and technologies, cloud architecture (particularly Microsoft Azure), MS Dynamics 365 Finance, SQL Server, and BI. Experience in providing technical estimates. Ability to influence and convince with in-depth argumentation and demonstration. Strong analytical skills and ability to visualize problems from various angles. Fluent in English; knowledge of Dutch, Spanish, and Portuguese is a plus. Dynamic team player with the ability to thrive in a fast-paced, changing environment. What We Offer: Varied job with long-term perspectives in an international environment. Collaboration with motivated and skilled colleagues in an open company culture. Supportive workspace where you can fully develop your talents. Networking People (UK) is acting as an Employment Business in relation to this vacancy.
18/04/2024
Project-based
Position: D365 FO&CE Technical Analyst About the Role: We are seeking a skilled D365 FO&CE Technical Analyst to join our Commercial Off the Shelf team. As a technical lead, you will be responsible for overseeing the entire technical life cycle of projects, from concept to delivery and acceptance. Your primary role involves translating high-level solution designs into detailed technical architectures, coordinating with various technology teams within our Service Delivery organization, and ensuring the successful realization and delivery of technical solutions. You will play a key role in mapping current client architecture to future architecture, developing technical documentation, validating software delivery, and managing migrations and integrations. Key Responsibilities: Coordinate technical kick-off sessions, providing architecture overviews and formulating recommendations. Develop technical architectures in line with enterprise architect principles. Analyze the impact of technical decisions and provide recommendations. Produce technical requirements, feasibility studies, software architecture documents, and testing strategy recommendations. Ensure adherence to development standards and best practices to achieve optimal solution performance. Validate that all product developments meet technical architecture requirements. Assist in migrating existing interfaces with other applications. Integrate the solution with relevant technologies such as Azure and Boomi. Provide support and expertise on inquiries about D365 FO & CE data models and relationships. Execute D365 FO build pipeline and releases, including deployable packages and SSRS data sets. Manage D365 FO environment through Lifecycle Services (LCS). Your Profile: 5 to 8 years of experience as a technical analyst in large implementation projects. Broad IT knowledge with expertise in infrastructure, interfaces, Microsoft products and technologies, cloud architecture (particularly Microsoft Azure), MS Dynamics 365 Finance, SQL Server, and BI. Experience in providing technical estimates. Ability to influence and convince with in-depth argumentation and demonstration. Strong analytical skills and ability to visualize problems from various angles. Fluent in English; knowledge of Dutch, Spanish, and Portuguese is a plus. Dynamic team player with the ability to thrive in a fast-paced, changing environment. What We Offer: Varied job with long-term perspectives in an international environment. Collaboration with motivated and skilled colleagues in an open company culture. Supportive workspace where you can fully develop your talents. Networking People (UK) is acting as an Employment Business in relation to this vacancy.
*Position is bonus eligible* Prestigious Financial Institution is currently seeking a Senior Appian Developer. Candidate will be responsible for design; development, testing and implementation of process-centric business process management solutions based on Appian, and other automation software. Work with users and analysts to gather requirements and deliver technical solutions. Prior development experience in Appian and knowledge of the platform is preferred. Responsibilities: Identifying new process opportunities and accurately analysing and estimating new processes, quickly assessing feasibility. Analyzing, understanding and documenting the business processes in detail where required. Designing process automation solutions in accordance with standard design principles and conventions. Configuring new processes and objects using core workflow principles that are efficient, well structured, maintainable and easy to understand. Creating and maintaining solution documentation. Supporting existing processes and implementing change requirements as part of a structured change control process. Problem solving issues that arise in day to day running of processes and providing timely responses and solutions as required. Following Agile methodology for solution delivery. Working and coordinating with all team members to address customer requests. Qualifications : Excellent knowledge of system implementations along with basic understanding of key concepts related to Software Development Life Cycle Knowledge and ability to create technical solutions for process automations Strong problem-solving and troubleshooting skills Understanding of Agile methodologies including Scrum Experience in root cause analysis skills Ability to apply analytical thinking to develop and test scripts for technical solutions Ability to plan/manage/prioritize work to meet objectives of multiple or competing priorities/projects Ability to communicate effectively to all levels of users and leadership Technical Skills: Appian development or another BPM/intelligent automation technology (preferred) Software development (.NET, Java, Visual Basic, C#, etc.) (preferred) Familiarity with HTML/CSS, JavaScript and UI/UX design (preferred) Agile methodologies including Scrum (preferred) Education and/or Experience: Business or technology related bachelors degree Software development (.NET, Java, Visual Basic, C#, etc.) (preferred) Experience with Agile methodologies (preferred) Process design and process improvement experience (preferred)
17/04/2024
Full time
*Position is bonus eligible* Prestigious Financial Institution is currently seeking a Senior Appian Developer. Candidate will be responsible for design; development, testing and implementation of process-centric business process management solutions based on Appian, and other automation software. Work with users and analysts to gather requirements and deliver technical solutions. Prior development experience in Appian and knowledge of the platform is preferred. Responsibilities: Identifying new process opportunities and accurately analysing and estimating new processes, quickly assessing feasibility. Analyzing, understanding and documenting the business processes in detail where required. Designing process automation solutions in accordance with standard design principles and conventions. Configuring new processes and objects using core workflow principles that are efficient, well structured, maintainable and easy to understand. Creating and maintaining solution documentation. Supporting existing processes and implementing change requirements as part of a structured change control process. Problem solving issues that arise in day to day running of processes and providing timely responses and solutions as required. Following Agile methodology for solution delivery. Working and coordinating with all team members to address customer requests. Qualifications : Excellent knowledge of system implementations along with basic understanding of key concepts related to Software Development Life Cycle Knowledge and ability to create technical solutions for process automations Strong problem-solving and troubleshooting skills Understanding of Agile methodologies including Scrum Experience in root cause analysis skills Ability to apply analytical thinking to develop and test scripts for technical solutions Ability to plan/manage/prioritize work to meet objectives of multiple or competing priorities/projects Ability to communicate effectively to all levels of users and leadership Technical Skills: Appian development or another BPM/intelligent automation technology (preferred) Software development (.NET, Java, Visual Basic, C#, etc.) (preferred) Familiarity with HTML/CSS, JavaScript and UI/UX design (preferred) Agile methodologies including Scrum (preferred) Education and/or Experience: Business or technology related bachelors degree Software development (.NET, Java, Visual Basic, C#, etc.) (preferred) Experience with Agile methodologies (preferred) Process design and process improvement experience (preferred)
Role: SNOC Analyst Salary: Up to £35,000 dependent on experience + benefits package Location: Onsite in London Candidates will be sponsored through SC and DV clearance for this role We are looking for a SNOC Analyst to join an established team triaging security related events and incidents. You will be joining a small team where there is opportunity for career development and progression. Skills required; + Security Information and Event Management (SIEM) tooling + Experience in a SOC environment + Basic understanding of networks and cyber security + Bonus skillsets: Juniper, general infrastructure skills ie virtualisations, windows Servers, SQL, Sharepoint If you are interested in discussing this SNOC Analyst role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
17/04/2024
Full time
Role: SNOC Analyst Salary: Up to £35,000 dependent on experience + benefits package Location: Onsite in London Candidates will be sponsored through SC and DV clearance for this role We are looking for a SNOC Analyst to join an established team triaging security related events and incidents. You will be joining a small team where there is opportunity for career development and progression. Skills required; + Security Information and Event Management (SIEM) tooling + Experience in a SOC environment + Basic understanding of networks and cyber security + Bonus skillsets: Juniper, general infrastructure skills ie virtualisations, windows Servers, SQL, Sharepoint If you are interested in discussing this SNOC Analyst role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
LA International Computer Consultants Ltd
Hereford, Herefordshire
DV Cleared Onsite in Hereford Duration: 6 months initially Market Rates via Umbrella Role Description: Cyber Defence Engineer will join a growing security team responsible for the testing, implementation, deployment, maintenance, configuration and troubleshooting of the SOC's technology stack (hardware and software). The engineer will also assist with the continued development and maintenance of data pipelines and signature updates and the professional development of the system engineering team. Tasks: * Perform system administration on specific cyber defence applications and systems to include installation, configuration, maintenance, troubleshooting, backup and restoration. * Manage system/server resources including performance, capacity, availability, serviceability, and recoverability. * Diagnose and resolve customer reported system incidents, problems, and events to ensure continuing operability. * Coordinate with SOC and CTI Analysts to assist in the development of signatures which can be implemented on cyber defence network tools in response to new or observed threats within the network environment or enclave. * Manage the compilation, cataloguing, distribution, and retrieval of data from a range of enterprise networks and data sources. * Implement data management standards, requirements, and specifications. * Develop data standards, policies, and procedures. * Analyse data sources to provide actionable recommendations and facilitate data-gathering methods. * To share knowledge, skills and experience, create and improve documentation, and train new members of the data engineering team. Knowledge: * Knowledge of big data technologies and ecosystems (eg, NiFi). * Knowledge of current market and emerging leaders in data analytical and SIEM platforms. * Knowledge of network security implementations (eg, host-based IDS, IPS), including their function and placement in a network. * Knowledge of intrusion detection systems and signature development. * Knowledge of Front End collection systems, including network traffic collection, filtering, and selection. * Knowledge of system administration concepts for operating systems such as but not limited to Unix/Linux, IOS, Android, and Windows operating systems. * Knowledge of cyber defence and information security policies, procedures and regulations. * Knowledge of network security architecture concepts including topology, protocols, components and principles. Skills/Experience: * Previous experience of Enterprise ICS/network architectures and technologies. * Working with frameworks and technologies that support data-intensive distributed applications. * Experience maintaining and administrating data analytical and SIEM platforms. * Experience using host and network-based IDS/IPS. Experience using packet capture solutions. * Skill in developing and deploying signatures. * Skill to apply cybersecurity and privacy principles to organizational requirements (relevant to confidentiality, integrity, availability, authentication, non-repudiation). * Ability to provide technical and service leadership to junior SOC Engineers (mentor/coach). Desirable Qualifications/Certifications * Red Hat System Administration I & II (RH124/RH134). * Baseline Cyber Courses eg Cyber Foundation Pathway, SANS SEC 301 Intro to Information Security, SANS 401 Security Essentials Bootcamp. * Certified engineer in a market leading data analysis/SIEM platform. * SANS SEC501 Advanced Security Essentials Enterprise Defender. * SANS SEC 511 Continuous Monitoring & Security Operations. * SANS SEC555: SIEM with Tactical Analytics Available locations: -Hereford -Northallerton -Corsham -Portsmouth Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 18 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
17/04/2024
Project-based
DV Cleared Onsite in Hereford Duration: 6 months initially Market Rates via Umbrella Role Description: Cyber Defence Engineer will join a growing security team responsible for the testing, implementation, deployment, maintenance, configuration and troubleshooting of the SOC's technology stack (hardware and software). The engineer will also assist with the continued development and maintenance of data pipelines and signature updates and the professional development of the system engineering team. Tasks: * Perform system administration on specific cyber defence applications and systems to include installation, configuration, maintenance, troubleshooting, backup and restoration. * Manage system/server resources including performance, capacity, availability, serviceability, and recoverability. * Diagnose and resolve customer reported system incidents, problems, and events to ensure continuing operability. * Coordinate with SOC and CTI Analysts to assist in the development of signatures which can be implemented on cyber defence network tools in response to new or observed threats within the network environment or enclave. * Manage the compilation, cataloguing, distribution, and retrieval of data from a range of enterprise networks and data sources. * Implement data management standards, requirements, and specifications. * Develop data standards, policies, and procedures. * Analyse data sources to provide actionable recommendations and facilitate data-gathering methods. * To share knowledge, skills and experience, create and improve documentation, and train new members of the data engineering team. Knowledge: * Knowledge of big data technologies and ecosystems (eg, NiFi). * Knowledge of current market and emerging leaders in data analytical and SIEM platforms. * Knowledge of network security implementations (eg, host-based IDS, IPS), including their function and placement in a network. * Knowledge of intrusion detection systems and signature development. * Knowledge of Front End collection systems, including network traffic collection, filtering, and selection. * Knowledge of system administration concepts for operating systems such as but not limited to Unix/Linux, IOS, Android, and Windows operating systems. * Knowledge of cyber defence and information security policies, procedures and regulations. * Knowledge of network security architecture concepts including topology, protocols, components and principles. Skills/Experience: * Previous experience of Enterprise ICS/network architectures and technologies. * Working with frameworks and technologies that support data-intensive distributed applications. * Experience maintaining and administrating data analytical and SIEM platforms. * Experience using host and network-based IDS/IPS. Experience using packet capture solutions. * Skill in developing and deploying signatures. * Skill to apply cybersecurity and privacy principles to organizational requirements (relevant to confidentiality, integrity, availability, authentication, non-repudiation). * Ability to provide technical and service leadership to junior SOC Engineers (mentor/coach). Desirable Qualifications/Certifications * Red Hat System Administration I & II (RH124/RH134). * Baseline Cyber Courses eg Cyber Foundation Pathway, SANS SEC 301 Intro to Information Security, SANS 401 Security Essentials Bootcamp. * Certified engineer in a market leading data analysis/SIEM platform. * SANS SEC501 Advanced Security Essentials Enterprise Defender. * SANS SEC 511 Continuous Monitoring & Security Operations. * SANS SEC555: SIEM with Tactical Analytics Available locations: -Hereford -Northallerton -Corsham -Portsmouth Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 18 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
My client is looking for an experienced Enterprise Business Architect with Sparx experience. Mission description Our department, Customers, Markets and System (CMS), supports the Belgian path to a carbon-neutral society by embracing the role of policy advisor and customer partner and by designing the system of the future in which the consumer is central. At the same time, CMS guarantees the safe operation of the electrical system by optimizing the use of the assets, improving our visibility and our understanding of the system, developing methods and tools for stability challenges, automating complex tasks and using production and flexibility tools to implement a new market design and a powerful price signal. This decarbonisation leads to multiple challenges: TSOs must ensure the on- and offshore system is designed and developed allowing for timely integration of renewables and storage, whilst ensuring secure system operations. A paradigm shift (from generation follows consumption to Demand follows intermittent generation) is needed from a supplier-centric market design, where flexibility is locked by suppliers to a consumer-centric improved market design unlocking flexibility. A Customer obsession mindset: We must get closer than ever to our customers to identify their deepest needs, co-shape the energy transition with them and anticipate the impact of their electrification on the grid and connect them faster. Affordability & cost-efficiency needs to be secured & Embedded in our core activities, to enable maximizing welfare, keeping the cost under control, while ensuring adequacy, secure system operations and timely network development. Via business architecture, we want to make sure that implementations realise the ambitions of the client. Business architecture gives the framework (capabilities, high level processes, business information concepts and model, product setup) for business analysts who will refine these building blocks (eg in user stories, details processes, information concepts (and models . All these artefacts are modeled in a central repository in Sparx Enterprise Architect. We are seeking a highly skilled Sparx Enterprise Architect Modeler to join our team. As a Sparx Enterprise Architect Modeler, you will be responsible for introducing, maintaining and keeping consistent these complex business architecture models and diagrams in Sparx Enterprise Architect software: Capability diagrams, containing a multi-level overview of capabilities, High level processes and modelling of information flows between the capabilities, Diagrams containing information concepts and models, Diagrams containing business and data product models, Required activities You will support and collaborate closely with (4) business architects located in the same team. The business architect (or other roles) will provide you with the necessary input (PowerPoint and/or Visio drawings) so you can implement these models in EA. You will monitor the architectural artefacts generated by the business analysts (+/- 35) in order to make sure that these business analysts outputs are consistent in the overall business architecture referential. Focus is on impacted business architecture artefacts (eg capability map, high level processes, information model). It's a key element of your job to manage our business architecture referential. All models and diagrams should be consistent at any moment, and in line with the business architecture metamodel we have put in place. You install the necessary means and processes to guarantee this consistency. You participate to modelling governance. eg you elaborated and defend improvement (and/or simplification) initiatives. You update the models and diagrams according to latest changes of the metamodel. You give ad hoc modelling and tooling support to business architects (and analysts if required). You are able to create high-quality reports and dashboards enabling quality monitoring of information in our referential. Stay up-to-date with industry best practices and emerging technologies. (Participate) to creation of training material on Enterprise Architect. Required profile Proven experience as a Sparx Enterprise Architect Modeler or similar role. Understanding of business architecture principles and methodologies. Proficiency in Sparx Enterprise Architect toolset: you are a real expert in the tool and are able to customize the tool if necessary (via Scripting etc). Excellent analytical and problem-solving skills. Ability to communicate effectively with technical and non-technical stakeholders. Strong attention to detail and organizational skills. Experience with modelling languages such as UML, BPMN, ArchiMate and architecture frameworks like TOGAF are considered a plus. Certification in Sparx Enterprise Architect is desirable. Location: Hybrid role 3 days per week remote with 2 days per week required onsite in Brussels, ideally candidates are already based in Belgium. Languages: Dutch, French and English
17/04/2024
Project-based
My client is looking for an experienced Enterprise Business Architect with Sparx experience. Mission description Our department, Customers, Markets and System (CMS), supports the Belgian path to a carbon-neutral society by embracing the role of policy advisor and customer partner and by designing the system of the future in which the consumer is central. At the same time, CMS guarantees the safe operation of the electrical system by optimizing the use of the assets, improving our visibility and our understanding of the system, developing methods and tools for stability challenges, automating complex tasks and using production and flexibility tools to implement a new market design and a powerful price signal. This decarbonisation leads to multiple challenges: TSOs must ensure the on- and offshore system is designed and developed allowing for timely integration of renewables and storage, whilst ensuring secure system operations. A paradigm shift (from generation follows consumption to Demand follows intermittent generation) is needed from a supplier-centric market design, where flexibility is locked by suppliers to a consumer-centric improved market design unlocking flexibility. A Customer obsession mindset: We must get closer than ever to our customers to identify their deepest needs, co-shape the energy transition with them and anticipate the impact of their electrification on the grid and connect them faster. Affordability & cost-efficiency needs to be secured & Embedded in our core activities, to enable maximizing welfare, keeping the cost under control, while ensuring adequacy, secure system operations and timely network development. Via business architecture, we want to make sure that implementations realise the ambitions of the client. Business architecture gives the framework (capabilities, high level processes, business information concepts and model, product setup) for business analysts who will refine these building blocks (eg in user stories, details processes, information concepts (and models . All these artefacts are modeled in a central repository in Sparx Enterprise Architect. We are seeking a highly skilled Sparx Enterprise Architect Modeler to join our team. As a Sparx Enterprise Architect Modeler, you will be responsible for introducing, maintaining and keeping consistent these complex business architecture models and diagrams in Sparx Enterprise Architect software: Capability diagrams, containing a multi-level overview of capabilities, High level processes and modelling of information flows between the capabilities, Diagrams containing information concepts and models, Diagrams containing business and data product models, Required activities You will support and collaborate closely with (4) business architects located in the same team. The business architect (or other roles) will provide you with the necessary input (PowerPoint and/or Visio drawings) so you can implement these models in EA. You will monitor the architectural artefacts generated by the business analysts (+/- 35) in order to make sure that these business analysts outputs are consistent in the overall business architecture referential. Focus is on impacted business architecture artefacts (eg capability map, high level processes, information model). It's a key element of your job to manage our business architecture referential. All models and diagrams should be consistent at any moment, and in line with the business architecture metamodel we have put in place. You install the necessary means and processes to guarantee this consistency. You participate to modelling governance. eg you elaborated and defend improvement (and/or simplification) initiatives. You update the models and diagrams according to latest changes of the metamodel. You give ad hoc modelling and tooling support to business architects (and analysts if required). You are able to create high-quality reports and dashboards enabling quality monitoring of information in our referential. Stay up-to-date with industry best practices and emerging technologies. (Participate) to creation of training material on Enterprise Architect. Required profile Proven experience as a Sparx Enterprise Architect Modeler or similar role. Understanding of business architecture principles and methodologies. Proficiency in Sparx Enterprise Architect toolset: you are a real expert in the tool and are able to customize the tool if necessary (via Scripting etc). Excellent analytical and problem-solving skills. Ability to communicate effectively with technical and non-technical stakeholders. Strong attention to detail and organizational skills. Experience with modelling languages such as UML, BPMN, ArchiMate and architecture frameworks like TOGAF are considered a plus. Certification in Sparx Enterprise Architect is desirable. Location: Hybrid role 3 days per week remote with 2 days per week required onsite in Brussels, ideally candidates are already based in Belgium. Languages: Dutch, French and English