Global Technology Solutions Ltd
Manchester, Lancashire
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
17/04/2024
Full time
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Full Stack Engineer | B2B SaaS | Hybrid Greater Manchester (Hybrid) up to £80,000 Software leaders in energy efficiency PHP, Laravel, React, TDD experience (happy to cross train into PHP/React, with TDD being the main focus) We are proud to be working alongside an exciting B2B SaaS organisation as they continue to grow. With Series A in the pipeline, a set in an ever-expanding industry, and profitability, this is a business that is entering 2024 in a strong position. Their platform is a bespoke workflow management solution and provides compliance services ensuring that businesses can grow, and scale, whilst staying compliant in alignment with regulations. With the aim of saving businesses money, they are on a tech for good mission. We're working closely with the founders, and fractional CTO (ex-Technical Director of Money Super Market) on their search for a Senior Full Stack Engineer to join the team in order to help accelerate the growth and success of their product. They have a modern tech stack, using PHP on the Back End and working with React.js on the Front End, using Kubernetes on their cloud-based platform. They're a small and close-knit team, meaning you'll work closely with different disciplines to discover, define, prototype and build features. *TDD/Unit Testing is the main focus for them at the moment. You can come from any technical background providing you have extensive experience of TDD/Unit Testing.* As a Senior engineer, they're looking for someone who can pursue best practices, and TDD so they can take the next step to scale. You'll also work closely to coach and develop the other Software Engineers in order to ensure code quality is to the highest standard & build features their customers love as they look to use their series A funding to take their product into new markets. This position will be a hands on role, with expectations around mentoring the team and driving TDD. It's a great opportunity to have freedom of autonomy, and chose the direction the company goes. They have been described as a "Progressive company, constantly evolving to be the best at what they do" and the culture is said to be "a fantastic and friendly working environment, with a supportive and engaging team" a 5 rating on Glassdoor speaks for itself.! If you're interested in exploring the above and would like to learn more about the company and the role then please get in touch! Interviews are happening ASAP and with a quick 2 stage process, this role could be yours shortly! Full Stack Engineer | B2B SaaS | Hybrid Burns Sheehan Ltd will consider applications based only on skills and ability and will not discriminate on any grounds.
17/04/2024
Full time
Full Stack Engineer | B2B SaaS | Hybrid Greater Manchester (Hybrid) up to £80,000 Software leaders in energy efficiency PHP, Laravel, React, TDD experience (happy to cross train into PHP/React, with TDD being the main focus) We are proud to be working alongside an exciting B2B SaaS organisation as they continue to grow. With Series A in the pipeline, a set in an ever-expanding industry, and profitability, this is a business that is entering 2024 in a strong position. Their platform is a bespoke workflow management solution and provides compliance services ensuring that businesses can grow, and scale, whilst staying compliant in alignment with regulations. With the aim of saving businesses money, they are on a tech for good mission. We're working closely with the founders, and fractional CTO (ex-Technical Director of Money Super Market) on their search for a Senior Full Stack Engineer to join the team in order to help accelerate the growth and success of their product. They have a modern tech stack, using PHP on the Back End and working with React.js on the Front End, using Kubernetes on their cloud-based platform. They're a small and close-knit team, meaning you'll work closely with different disciplines to discover, define, prototype and build features. *TDD/Unit Testing is the main focus for them at the moment. You can come from any technical background providing you have extensive experience of TDD/Unit Testing.* As a Senior engineer, they're looking for someone who can pursue best practices, and TDD so they can take the next step to scale. You'll also work closely to coach and develop the other Software Engineers in order to ensure code quality is to the highest standard & build features their customers love as they look to use their series A funding to take their product into new markets. This position will be a hands on role, with expectations around mentoring the team and driving TDD. It's a great opportunity to have freedom of autonomy, and chose the direction the company goes. They have been described as a "Progressive company, constantly evolving to be the best at what they do" and the culture is said to be "a fantastic and friendly working environment, with a supportive and engaging team" a 5 rating on Glassdoor speaks for itself.! If you're interested in exploring the above and would like to learn more about the company and the role then please get in touch! Interviews are happening ASAP and with a quick 2 stage process, this role could be yours shortly! Full Stack Engineer | B2B SaaS | Hybrid Burns Sheehan Ltd will consider applications based only on skills and ability and will not discriminate on any grounds.
Description Embedded Software Engineer (C++) Robert Half is proud to have partnered once again on a retained basis to recruit an Embedded Software Engineer with Third Dimension Software in Bristol - world leading manufacturers of hand-held, non-contact precision measurement tools. This is a fantastic opportunity for a candidate with a passion for developing high-performance, reliable software solutions, to join a close-knit team, in a business that is growing and innovating. The role offers hybrid working, with a requirement to be on-site with the team in Filton (Bristol) at least twice a week. *Please note that sponsorship is NOT available for this position* The Company: Third Dimension are a well-established, privately-owned business made up of talented people from a variety of backgrounds and disciplines, with a long track record of supplying non-contact optical measurement equipment and services to the largest names in aerospace, automotive and energy sectors worldwide - Airbus, GE Aviation, Bentley, Rolls-Royce, Aston Martin, and Samsung, just to name a few. The software portfolio currently includes applications (C++) running on a handheld device (WEC7 or Linux), and desktop/cross platform applications (C#). Their vision is to lead dimensional metrology innovation, transforming to manufacturing industry and be the first-choice partner for quick and accurate measurement data, enabling advanced manufacturing by delivering smart, innovative solutions. No matter your role in the team, the culture is shaped and guided by their 3 key values: Keep it Simple, Work Together and Delivery Excellence. Role: As an Embedded Software Engineer, reporting to the Software Manager, you'll play an important part in the development team, guiding architectural direction, promoting portable code and ensuring quality across both Embedded and companion application solutions. Some of your responsibilities will be as follows: Developing, testing, and debugging software. Collaborating with other engineers in the team to create software solutions. Ensuring solutions are created to the highest standard, with performance and user experience in mind. Develop efficient, testable, and reusable code, promoting best practices. Competencies: Positive "can do" attitude with excellent communication skills. Analytical thinking with a keen eye for detail. Ability to work autonomously and proactively solve problems. Technical Skills: 3+ years commercial C/C++ development experience. Experience with Embedded systems. Experience developing for Linux. SDLC, revision control and change configuration management. Desirables: Cross-platform development experience. Knowledge of metrology. Knowledge of advanced manufacturing techniques. Experience working Windows CE. Salary & Benefits: The successful applicant will receive a competitive salary of up to £65,000, the opportunity for flexible hybrid working, as well as a host of other benefits including health insurance, health cash plan, death in service and matched pension contributions. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website:
17/04/2024
Full time
Description Embedded Software Engineer (C++) Robert Half is proud to have partnered once again on a retained basis to recruit an Embedded Software Engineer with Third Dimension Software in Bristol - world leading manufacturers of hand-held, non-contact precision measurement tools. This is a fantastic opportunity for a candidate with a passion for developing high-performance, reliable software solutions, to join a close-knit team, in a business that is growing and innovating. The role offers hybrid working, with a requirement to be on-site with the team in Filton (Bristol) at least twice a week. *Please note that sponsorship is NOT available for this position* The Company: Third Dimension are a well-established, privately-owned business made up of talented people from a variety of backgrounds and disciplines, with a long track record of supplying non-contact optical measurement equipment and services to the largest names in aerospace, automotive and energy sectors worldwide - Airbus, GE Aviation, Bentley, Rolls-Royce, Aston Martin, and Samsung, just to name a few. The software portfolio currently includes applications (C++) running on a handheld device (WEC7 or Linux), and desktop/cross platform applications (C#). Their vision is to lead dimensional metrology innovation, transforming to manufacturing industry and be the first-choice partner for quick and accurate measurement data, enabling advanced manufacturing by delivering smart, innovative solutions. No matter your role in the team, the culture is shaped and guided by their 3 key values: Keep it Simple, Work Together and Delivery Excellence. Role: As an Embedded Software Engineer, reporting to the Software Manager, you'll play an important part in the development team, guiding architectural direction, promoting portable code and ensuring quality across both Embedded and companion application solutions. Some of your responsibilities will be as follows: Developing, testing, and debugging software. Collaborating with other engineers in the team to create software solutions. Ensuring solutions are created to the highest standard, with performance and user experience in mind. Develop efficient, testable, and reusable code, promoting best practices. Competencies: Positive "can do" attitude with excellent communication skills. Analytical thinking with a keen eye for detail. Ability to work autonomously and proactively solve problems. Technical Skills: 3+ years commercial C/C++ development experience. Experience with Embedded systems. Experience developing for Linux. SDLC, revision control and change configuration management. Desirables: Cross-platform development experience. Knowledge of metrology. Knowledge of advanced manufacturing techniques. Experience working Windows CE. Salary & Benefits: The successful applicant will receive a competitive salary of up to £65,000, the opportunity for flexible hybrid working, as well as a host of other benefits including health insurance, health cash plan, death in service and matched pension contributions. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website:
For a prominent client of Eswelt, we are actively seeking an SAP ILM Consultant to lead the development of our archiving strategy during a multi-year SAP S/4 HANA transformation. This critical role focuses on ensuring that our data management processes are not only efficient and compliant but also specifically tailored to the unique needs of our organization. Your Profile and Responsibilities: - Develop and drive the archiving strategy in collaboration with stakeholders across the organization. - Gain a profound understanding of SAP ILM functionalities used for archiving across various functional modules (eg, FI, SD, MM, PS/EAM). - Liaise with architects, business units, and other key stakeholders to optimize our archiving processes and make them as efficient as possible. - Support reporting needs by leveraging various tools for both active and archived data. - Execute hands-on archiving tasks as required and perform detailed technical design of the archiving setup in close cooperation with functional consultants. Required Capabilities: - In-depth knowledge of SAP ILM and its applications in functional modules. - Ability to interact effectively with different stakeholders, understanding their needs, and providing solutions. - Experience in technical design and hands-on archiving activities. - Familiarity with reporting tools for active and archived data. Character Traits: - Strong team player with excellent communication skills. - Proactive approach to problem-solving. - Sensitivity to navigate political challenges within the organization. Commitment: - Required starting capacity: 2-3 days per week. - When? Starting ASAP, for the Explore and Realize Phase.
16/04/2024
Project-based
For a prominent client of Eswelt, we are actively seeking an SAP ILM Consultant to lead the development of our archiving strategy during a multi-year SAP S/4 HANA transformation. This critical role focuses on ensuring that our data management processes are not only efficient and compliant but also specifically tailored to the unique needs of our organization. Your Profile and Responsibilities: - Develop and drive the archiving strategy in collaboration with stakeholders across the organization. - Gain a profound understanding of SAP ILM functionalities used for archiving across various functional modules (eg, FI, SD, MM, PS/EAM). - Liaise with architects, business units, and other key stakeholders to optimize our archiving processes and make them as efficient as possible. - Support reporting needs by leveraging various tools for both active and archived data. - Execute hands-on archiving tasks as required and perform detailed technical design of the archiving setup in close cooperation with functional consultants. Required Capabilities: - In-depth knowledge of SAP ILM and its applications in functional modules. - Ability to interact effectively with different stakeholders, understanding their needs, and providing solutions. - Experience in technical design and hands-on archiving activities. - Familiarity with reporting tools for active and archived data. Character Traits: - Strong team player with excellent communication skills. - Proactive approach to problem-solving. - Sensitivity to navigate political challenges within the organization. Commitment: - Required starting capacity: 2-3 days per week. - When? Starting ASAP, for the Explore and Realize Phase.
Global Technology Solutions Ltd
Antrim, County Antrim
Ideal location - Belfast Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Belfast . Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
12/04/2024
Full time
Ideal location - Belfast Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Belfast . Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Start Date: ASAP Employment type: contract (long-term) Language: English On behalf of a multinational pharmaceutical company, I am currently looking for a Lead Network Automation Engineer. Task and Responsibilities: Lead the design, development, and maintenance of sophisticated automation scripts and workflows to simplify network provisioning, configuration management, and monitoring tasks. Architect and implement intelligent automation solutions to seamlessly integrate network infrastructure with diverse platforms and services, driving operational efficiency. Collaborate closely with various teams to define strategic automation initiatives aligned with business objectives. Provide expert-level support in diagnosing and resolving intricate issues related to network automation workflows and scripts. Drive continuous improvement by optimizing existing automation processes and documenting workflows comprehensively. Own the design and creation of intuitive network automation solutions, ensuring scalability, reliability, and security alignment. Stay abreast of the latest technologies and industry trends, proactively driving innovation within the team. Must Haves: Bachelor's degree in Computer Science, Software Engineering, or related technical field OR equivalent experience . 5+ years of hands-on experience in enterprise networking with a strong focus on network automation. Proficiency in Scripting languages such as Python, Go, or JavaScript for network automation. Experience with infrastructure as code (IaC) tools such as Terraform, Nornir, or Ansible. Strong understanding of networking concepts and protocols (eg, TCP/IP, VLANs, BGP, OSPF). Experience with network virtualization, SDN/NFV, and cloud networking technologies. Familiarity with RESTful APIs and integrating network devices with third-party systems. Excellent problem-solving and debugging skills with a proactive approach. Proven track record of effectively delivering automation projects in a production environment. Strong collaboration and communication skills. Nice to Haves: Experience with low-code solutions such as Gluware, Itential, Ansible Tower, NetBrain, or similar. Knowledge of cloud network provider offerings such as AWS, Azure, or GCP. Understanding of DevOps practices and principles for CI/CD pipelines. Familiarity with containerization technologies such as Docker and Kubernetes. Certifications such as CCNP, DevNet, or equivalent are a plus. Job Title: Lead Network Automation Engineer Location: Zug, Switzerland Job Type: Contract TEKsystems, an Allegis Group company. Allegis Group AG, Aeschengraben 20, CH-4051 Basel, Switzerland. Registration No. CHE-101.865.121. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
12/04/2024
Project-based
Start Date: ASAP Employment type: contract (long-term) Language: English On behalf of a multinational pharmaceutical company, I am currently looking for a Lead Network Automation Engineer. Task and Responsibilities: Lead the design, development, and maintenance of sophisticated automation scripts and workflows to simplify network provisioning, configuration management, and monitoring tasks. Architect and implement intelligent automation solutions to seamlessly integrate network infrastructure with diverse platforms and services, driving operational efficiency. Collaborate closely with various teams to define strategic automation initiatives aligned with business objectives. Provide expert-level support in diagnosing and resolving intricate issues related to network automation workflows and scripts. Drive continuous improvement by optimizing existing automation processes and documenting workflows comprehensively. Own the design and creation of intuitive network automation solutions, ensuring scalability, reliability, and security alignment. Stay abreast of the latest technologies and industry trends, proactively driving innovation within the team. Must Haves: Bachelor's degree in Computer Science, Software Engineering, or related technical field OR equivalent experience . 5+ years of hands-on experience in enterprise networking with a strong focus on network automation. Proficiency in Scripting languages such as Python, Go, or JavaScript for network automation. Experience with infrastructure as code (IaC) tools such as Terraform, Nornir, or Ansible. Strong understanding of networking concepts and protocols (eg, TCP/IP, VLANs, BGP, OSPF). Experience with network virtualization, SDN/NFV, and cloud networking technologies. Familiarity with RESTful APIs and integrating network devices with third-party systems. Excellent problem-solving and debugging skills with a proactive approach. Proven track record of effectively delivering automation projects in a production environment. Strong collaboration and communication skills. Nice to Haves: Experience with low-code solutions such as Gluware, Itential, Ansible Tower, NetBrain, or similar. Knowledge of cloud network provider offerings such as AWS, Azure, or GCP. Understanding of DevOps practices and principles for CI/CD pipelines. Familiarity with containerization technologies such as Docker and Kubernetes. Certifications such as CCNP, DevNet, or equivalent are a plus. Job Title: Lead Network Automation Engineer Location: Zug, Switzerland Job Type: Contract TEKsystems, an Allegis Group company. Allegis Group AG, Aeschengraben 20, CH-4051 Basel, Switzerland. Registration No. CHE-101.865.121. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.