IT Applications Manager - Chertsey Salary - £50,000 - 56,650 - Car Allowance £6780 Hybrid working available IT Applications Manager required for a leading client based in Chertsey. My client is currently seeking a IT Application Manager to come on board to responsible is to maintain the operation of crucial business applications, minimizing any disruptions in service. You will also be providing assistance for all business applications, ensuring timely resolution of incidents and requests within the agreed service level agreements (SLAs). This support is provided by an in-house team of Application Support Analysts and external third-party support contracts. while collaborating with the Business Systems Manager to comprehend the strategic direction of key application development. Key skills and responsibilities, Strong application experience Understanding of IT infrastructure and applications support SLA operational principles and 'best practice' requirements. COINS (Finance, Commercial, Customer Services) Workday (Human Resources) Anaplan (Financial Cashflow) Overseeing regular interactions with standard application vendors to grasp their development plans, ensuring top-notch support and efficient escalation routes. Implementing minor improvements to applications as per business agreements. Taking charge of small-scale projects and playing a pivotal role in major application-related initiatives. Contributing to the development, documentation, and upkeep of vital business applications and related procedures. Coordinating the daily functioning and optimization of applications. Collaborating with the business systems manager to ensure applications adhere to the appropriate trajectory. Overseeing a compact team of Application Support Analysts, accountable for incident resolution, request fulfillment, and problem-solving. Participating in the strategic planning for integrating mission-critical applications to enhance business operations and employee efficiency. Supervising the installation, upgrading, and routine maintenance of software applications. Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
24/04/2024
Full time
IT Applications Manager - Chertsey Salary - £50,000 - 56,650 - Car Allowance £6780 Hybrid working available IT Applications Manager required for a leading client based in Chertsey. My client is currently seeking a IT Application Manager to come on board to responsible is to maintain the operation of crucial business applications, minimizing any disruptions in service. You will also be providing assistance for all business applications, ensuring timely resolution of incidents and requests within the agreed service level agreements (SLAs). This support is provided by an in-house team of Application Support Analysts and external third-party support contracts. while collaborating with the Business Systems Manager to comprehend the strategic direction of key application development. Key skills and responsibilities, Strong application experience Understanding of IT infrastructure and applications support SLA operational principles and 'best practice' requirements. COINS (Finance, Commercial, Customer Services) Workday (Human Resources) Anaplan (Financial Cashflow) Overseeing regular interactions with standard application vendors to grasp their development plans, ensuring top-notch support and efficient escalation routes. Implementing minor improvements to applications as per business agreements. Taking charge of small-scale projects and playing a pivotal role in major application-related initiatives. Contributing to the development, documentation, and upkeep of vital business applications and related procedures. Coordinating the daily functioning and optimization of applications. Collaborating with the business systems manager to ensure applications adhere to the appropriate trajectory. Overseeing a compact team of Application Support Analysts, accountable for incident resolution, request fulfillment, and problem-solving. Participating in the strategic planning for integrating mission-critical applications to enhance business operations and employee efficiency. Supervising the installation, upgrading, and routine maintenance of software applications. Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
Here at Harvey Nash our Glasgow based client is looking to recruit a Senior Cyber Security Analyst on a Full time bases to join their existing team to lead the implementation, development, and execution of Security Operations, to protect users, infrastructure, and data from a range of threats. In the role you will monitor networks and systems, analyse, detect and report on security threats, intrusion attempts either resolving them or escalating them, depending on the severity. You will also take the lead and provide a focal point for a range of security related activities such as compliance with policies and standards, vulnerability management, monitoring and reporting, risk and threat assessment, incident response, business continuity and disaster recovery, supporting plans to develop and improve Cyber Security and compliance with ISO27001, GDPR and other standards and regulations Essential skills Required: Strong experience within Cyber Security role including an understanding of Cyber-attack techniques, vulnerabilities, and mitigation strategies, XDR, EDR, email & remote access security Cyber Security essentials, ISO27001 Azure Platform Security tooling (Windows & Cloud environment) Cloud Security (SaaS, PaaS, IaaS) Network and application Firewalls Mitre ATT&CK and NIST frameworks If you are interested in learning more about this opportunity then please send you up to date CV
24/04/2024
Full time
Here at Harvey Nash our Glasgow based client is looking to recruit a Senior Cyber Security Analyst on a Full time bases to join their existing team to lead the implementation, development, and execution of Security Operations, to protect users, infrastructure, and data from a range of threats. In the role you will monitor networks and systems, analyse, detect and report on security threats, intrusion attempts either resolving them or escalating them, depending on the severity. You will also take the lead and provide a focal point for a range of security related activities such as compliance with policies and standards, vulnerability management, monitoring and reporting, risk and threat assessment, incident response, business continuity and disaster recovery, supporting plans to develop and improve Cyber Security and compliance with ISO27001, GDPR and other standards and regulations Essential skills Required: Strong experience within Cyber Security role including an understanding of Cyber-attack techniques, vulnerabilities, and mitigation strategies, XDR, EDR, email & remote access security Cyber Security essentials, ISO27001 Azure Platform Security tooling (Windows & Cloud environment) Cloud Security (SaaS, PaaS, IaaS) Network and application Firewalls Mitre ATT&CK and NIST frameworks If you are interested in learning more about this opportunity then please send you up to date CV
Service Desk Support Analyst - 5 days on site We are looking for an experienced and talented Service Desk Support Analyst to join one of our biggest customers based in Cardiff. This is a new role and function within the company so offers a great opportunity for someone to create a new career path for themselves. JOB PURPOSE: To provide in person and telephone IT technical assistance to all internal customers based in the Cardiff Office. To handle IT issues promptly, ensuring seamless operations by diagnosing, troubleshooting and resolving hardware and software problems. Responsibilities: Providing excellent customer service via in person support, over the telephone, email and the ITSM system. Maintaining the high standards required by the customers. Working in a front of house position offering in person customer and technical services. Logging, investigating, resolving and/or managing incidents and service requests through to completion to a satisfactory customer resolution. Proactively manage communication for all Incident/Request statuses through to resolution. Provide user support and coaching for end-users utilising the client's systems. Maintaining a rapport with customers by understanding their role within the organisation. Complete the setup of new starters, role changes & leaver, including any necessary training support to operate all the client's equipment. Collaborate with the wider IT team based in other locations via phone, email, or meetings to ensure that support on site is provided to the required standards. Experience Experience working within an IT service desk/IT Support environment. A customer services background. Experience supporting Microsoft operating systems, Active Directory and Exchange. Knowledge of Remote Desktop Services technologies. Network troubleshooting experience. Knowledge of DHCP, DNS, VPN. Experience using ITSM packages Knowledge of smartphone & mobile device support. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
24/04/2024
Full time
Service Desk Support Analyst - 5 days on site We are looking for an experienced and talented Service Desk Support Analyst to join one of our biggest customers based in Cardiff. This is a new role and function within the company so offers a great opportunity for someone to create a new career path for themselves. JOB PURPOSE: To provide in person and telephone IT technical assistance to all internal customers based in the Cardiff Office. To handle IT issues promptly, ensuring seamless operations by diagnosing, troubleshooting and resolving hardware and software problems. Responsibilities: Providing excellent customer service via in person support, over the telephone, email and the ITSM system. Maintaining the high standards required by the customers. Working in a front of house position offering in person customer and technical services. Logging, investigating, resolving and/or managing incidents and service requests through to completion to a satisfactory customer resolution. Proactively manage communication for all Incident/Request statuses through to resolution. Provide user support and coaching for end-users utilising the client's systems. Maintaining a rapport with customers by understanding their role within the organisation. Complete the setup of new starters, role changes & leaver, including any necessary training support to operate all the client's equipment. Collaborate with the wider IT team based in other locations via phone, email, or meetings to ensure that support on site is provided to the required standards. Experience Experience working within an IT service desk/IT Support environment. A customer services background. Experience supporting Microsoft operating systems, Active Directory and Exchange. Knowledge of Remote Desktop Services technologies. Network troubleshooting experience. Knowledge of DHCP, DNS, VPN. Experience using ITSM packages Knowledge of smartphone & mobile device support. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Application Support/Front Office Support - Investment Management London (Hybrid) Our client, a leading Asset Management firm, is looking for an Application Support Analyst to be responsible for providing support to business users on critical applications such as thinkFolio. In this role, you'll investigate and resolve operational scheduler issues, ensuring smooth international business operations. This role is ideal for someone already in or looking to transition into a pure Application Support role. Essential Skills: Asset Management or Investment Management experience Familiarity with the investment management process, especially Front Office teams Knowledge of Order Management Systems Some SQL knowledge This is a permanent opportunity, paying up to £60,000 per annum. Successful applicants will be contacted within 24 hours of applying. The processing and use by us of your personal data is in accordance with our Privacy Notice which can be found on our website William Alexander Diversity & Inclusion Policy, actively promotes the principles of equality, diversity and inclusion in all its dealings with employees, workers, job applicants, clients, customers, suppliers, contractors and the public. We fully feel an inclusive work culture where people of different backgrounds are valued equally will ensure better outcomes for us all and we approach recruitment for our clients with the same perspective and qualities. Application Support/Front Office Support - Investment Management
24/04/2024
Full time
Application Support/Front Office Support - Investment Management London (Hybrid) Our client, a leading Asset Management firm, is looking for an Application Support Analyst to be responsible for providing support to business users on critical applications such as thinkFolio. In this role, you'll investigate and resolve operational scheduler issues, ensuring smooth international business operations. This role is ideal for someone already in or looking to transition into a pure Application Support role. Essential Skills: Asset Management or Investment Management experience Familiarity with the investment management process, especially Front Office teams Knowledge of Order Management Systems Some SQL knowledge This is a permanent opportunity, paying up to £60,000 per annum. Successful applicants will be contacted within 24 hours of applying. The processing and use by us of your personal data is in accordance with our Privacy Notice which can be found on our website William Alexander Diversity & Inclusion Policy, actively promotes the principles of equality, diversity and inclusion in all its dealings with employees, workers, job applicants, clients, customers, suppliers, contractors and the public. We fully feel an inclusive work culture where people of different backgrounds are valued equally will ensure better outcomes for us all and we approach recruitment for our clients with the same perspective and qualities. Application Support/Front Office Support - Investment Management
We have an exciting opportunity for an Analyst/Developer - Low/No Code to join a successful, growing and sustainability-focused eCommerce/online retail/apparel organization. Hybrid working/remote in the majority, with a monthly meet in Hampshire and ideally bi-weekly in London/Chelmsford (travel expenses to HQ paid). Working as part of the Platform Team you will be instrumental in helping the organization transition to AirTable as their operating platform. You will work closely with the business reviewing policies and procedures; designing and implementing solutions with AirTable using low/no-code tools and delivering the changes to the business with minimum impact and maximizing efficiency. Seeking an individual who is passionate about low/no-code solutions and enjoys working in a fast-paced, agile project delivery environment providing innovative solutions that improve efficiencies for the business and team. To be successful in this role you will need: A proven passion and knowledge of low/no-code solutions. AirTable experience is of particular interest (commercial experience ideal but a proven personal interest could also be applicable), other low/no-code solutions are also of interest. eCommerce/Online Retail/apparel experience is also of key interest Key responsibilities: Document research/analysis, make recommendations and design solutions for operational change and optimisation throughout the business. Engage with Stakeholders understanding requirements and articulate plans and solutions De-risk change, timing interventions and breaking down change into manageable iterations working closely with Manager - agile methodology Develop solutions in Airtable with custom databases (bases), and workflows (apps and automations) leveraging additional no/lo code tools when necessary (eg extensions in JavaScript and/or integrations via ) Train employees to use new systems and/or follow new policies. Support and document processes/systems once they become business as usual Key skills and experience required: Proven work experience as a Low/No code Developer/Operations Analyst (or similar role), ideally within eCommerce/online retail/apparel/clothing brands First-class communication, interpersonal and stakeholder engagement skills. Excellent business-facing skills and ability to engage and influence Experienced within Agile project and change management environment Proven passion, interest and advocate of no/low code solutions - Airtable experience ideal Strong experience with advanced spreadsheet techniques and relational database design, modelling and querying (SQL); preferably using RDBMS like Airtable (or similar) and BI and Data Warehousing systems. Experience with automating processes; using either SaaS/PaaS No/Low code tools (eg IFTTT, Zapier), advanced spreadsheeting, crontabs and/or custom Scripting. Understands the fundamentals of coding and happy to write scripts/extensions where necessary; preferably experienced in Javascript and working with APIs (Authentication, GraphQL, RESTful) and JSON. Strong analytical and problem-solving skills Degree related to Business Administration, Data or Engineering is preferred Analyst/Developer - Low/No Code: no code, low code, no-code, low-code, Spreadsheets, Excel, Google Sheets, SQL, AirTable, data, databases, RDBMS, Business Intelligence (BI), Scripting, API, API's, eCommerce, E-commerce, online retail
24/04/2024
Full time
We have an exciting opportunity for an Analyst/Developer - Low/No Code to join a successful, growing and sustainability-focused eCommerce/online retail/apparel organization. Hybrid working/remote in the majority, with a monthly meet in Hampshire and ideally bi-weekly in London/Chelmsford (travel expenses to HQ paid). Working as part of the Platform Team you will be instrumental in helping the organization transition to AirTable as their operating platform. You will work closely with the business reviewing policies and procedures; designing and implementing solutions with AirTable using low/no-code tools and delivering the changes to the business with minimum impact and maximizing efficiency. Seeking an individual who is passionate about low/no-code solutions and enjoys working in a fast-paced, agile project delivery environment providing innovative solutions that improve efficiencies for the business and team. To be successful in this role you will need: A proven passion and knowledge of low/no-code solutions. AirTable experience is of particular interest (commercial experience ideal but a proven personal interest could also be applicable), other low/no-code solutions are also of interest. eCommerce/Online Retail/apparel experience is also of key interest Key responsibilities: Document research/analysis, make recommendations and design solutions for operational change and optimisation throughout the business. Engage with Stakeholders understanding requirements and articulate plans and solutions De-risk change, timing interventions and breaking down change into manageable iterations working closely with Manager - agile methodology Develop solutions in Airtable with custom databases (bases), and workflows (apps and automations) leveraging additional no/lo code tools when necessary (eg extensions in JavaScript and/or integrations via ) Train employees to use new systems and/or follow new policies. Support and document processes/systems once they become business as usual Key skills and experience required: Proven work experience as a Low/No code Developer/Operations Analyst (or similar role), ideally within eCommerce/online retail/apparel/clothing brands First-class communication, interpersonal and stakeholder engagement skills. Excellent business-facing skills and ability to engage and influence Experienced within Agile project and change management environment Proven passion, interest and advocate of no/low code solutions - Airtable experience ideal Strong experience with advanced spreadsheet techniques and relational database design, modelling and querying (SQL); preferably using RDBMS like Airtable (or similar) and BI and Data Warehousing systems. Experience with automating processes; using either SaaS/PaaS No/Low code tools (eg IFTTT, Zapier), advanced spreadsheeting, crontabs and/or custom Scripting. Understands the fundamentals of coding and happy to write scripts/extensions where necessary; preferably experienced in Javascript and working with APIs (Authentication, GraphQL, RESTful) and JSON. Strong analytical and problem-solving skills Degree related to Business Administration, Data or Engineering is preferred Analyst/Developer - Low/No Code: no code, low code, no-code, low-code, Spreadsheets, Excel, Google Sheets, SQL, AirTable, data, databases, RDBMS, Business Intelligence (BI), Scripting, API, API's, eCommerce, E-commerce, online retail
Murex Front Office Dev Analyst required on a contract basis for 6 months + extensions. Ideally, you will need to be on-site in London 2-3 days per week. Our Client is looking for a proven Murex Front Office Dev Analyst, and someone with strong Pre Trade experience and preferably experience with the COM module Murex Front Office Dev Analyst is required to provide the following deliverables: Design and Build required to complete the initial setup of Base Metals products as part of the programme's tranche delivery approach Configuration of enhanced functionality to meet Front Office requirements captured in product BRDs, including Risk Management views, Market Operations, Pricing enhancements and Trade Automation Work with the vendor to analyse and resolve identified issues, including impact assessment and fix validation Support the definition, preparation and execution of system testing within Murex, including defect fixing Support end to end Systems Integration Testing, including analysis of downstream issues or requested enhancements Define and deliver Front Office User training Support Front Office User Acceptance Testing Support migration event planning, execution and post-live support as a Murex FO SME Expert Resource is a specialist SAP, Oracle, Salesforce, Microsoft, and IT resource partner working with Clients on Contract, Permanent, and FTC opportunities globally. We pride ourselves on service and building strong professional relationships with candidates and clients in markets in which we have a genuine interest. At Expert Resource, we firmly believe in the strength and value of diversity. We are committed to creating an inclusive environment where individuals of all backgrounds, experiences, and perspectives are welcomed and respected. Our recruitment practices are guided by the principle that diversity enhances innovation, creativity, and overall organizational success. We do not discriminate on the basis of race, ethnicity, gender, sexual orientation, age, disability, or any other characteristic. Our goal is to foster a workplace that celebrates uniqueness and ensures equal opportunities for all candidates. By embracing diversity, we strive to build a more dynamic and harmonious workforce, reflecting the richness of the global talent pool
22/04/2024
Project-based
Murex Front Office Dev Analyst required on a contract basis for 6 months + extensions. Ideally, you will need to be on-site in London 2-3 days per week. Our Client is looking for a proven Murex Front Office Dev Analyst, and someone with strong Pre Trade experience and preferably experience with the COM module Murex Front Office Dev Analyst is required to provide the following deliverables: Design and Build required to complete the initial setup of Base Metals products as part of the programme's tranche delivery approach Configuration of enhanced functionality to meet Front Office requirements captured in product BRDs, including Risk Management views, Market Operations, Pricing enhancements and Trade Automation Work with the vendor to analyse and resolve identified issues, including impact assessment and fix validation Support the definition, preparation and execution of system testing within Murex, including defect fixing Support end to end Systems Integration Testing, including analysis of downstream issues or requested enhancements Define and deliver Front Office User training Support Front Office User Acceptance Testing Support migration event planning, execution and post-live support as a Murex FO SME Expert Resource is a specialist SAP, Oracle, Salesforce, Microsoft, and IT resource partner working with Clients on Contract, Permanent, and FTC opportunities globally. We pride ourselves on service and building strong professional relationships with candidates and clients in markets in which we have a genuine interest. At Expert Resource, we firmly believe in the strength and value of diversity. We are committed to creating an inclusive environment where individuals of all backgrounds, experiences, and perspectives are welcomed and respected. Our recruitment practices are guided by the principle that diversity enhances innovation, creativity, and overall organizational success. We do not discriminate on the basis of race, ethnicity, gender, sexual orientation, age, disability, or any other characteristic. Our goal is to foster a workplace that celebrates uniqueness and ensures equal opportunities for all candidates. By embracing diversity, we strive to build a more dynamic and harmonious workforce, reflecting the richness of the global talent pool
IT Business Analyst with 2- 4 years' experience in a scrum delivery model within ideally investment banking is needed for a 12 month project based in Wroclaw, Poland. The ideal IT Business Analyst will be fully bi-lingual in Polish and English This is a hybrid role with at least 3 days working onsite paying 850PLN to 900PLN. Skills Ideally 2-4 years of experience in a SCRUM delivery model within the financial sector Solid understanding of regulatory common reporting obligations, ie EMIR, MiFID, SFTR, CFTC, Dodd Frank, etc. Cross asset class knowledge covering both Listed (ETD) and OTC products - Fixed Income (Rates and Credit), Commodity, Equity and FX - Cash/Spot and Derivatives - Options, Future and Forwards Knowledge of end-to-end Investment Management operations - Order Management, Trade Execution, Confirmation/Affirmation, Settlement, Collateral Management, Fund Accounting, etc. Any technical experience with SQL, XML, FpML, FIXML, GitLab, Excel, Alteryx, PowerBI would be beneficial Inquisitive, able to challenge effectively and manage conflicting stakeholder needs Excellent written and verbal communication skills Fluent in English and Polish to support local client base Role - IT Business Analyst Location - Wroclaw, Poland Duration - 12 months Rate 850 PLN to 900PLN
22/04/2024
Project-based
IT Business Analyst with 2- 4 years' experience in a scrum delivery model within ideally investment banking is needed for a 12 month project based in Wroclaw, Poland. The ideal IT Business Analyst will be fully bi-lingual in Polish and English This is a hybrid role with at least 3 days working onsite paying 850PLN to 900PLN. Skills Ideally 2-4 years of experience in a SCRUM delivery model within the financial sector Solid understanding of regulatory common reporting obligations, ie EMIR, MiFID, SFTR, CFTC, Dodd Frank, etc. Cross asset class knowledge covering both Listed (ETD) and OTC products - Fixed Income (Rates and Credit), Commodity, Equity and FX - Cash/Spot and Derivatives - Options, Future and Forwards Knowledge of end-to-end Investment Management operations - Order Management, Trade Execution, Confirmation/Affirmation, Settlement, Collateral Management, Fund Accounting, etc. Any technical experience with SQL, XML, FpML, FIXML, GitLab, Excel, Alteryx, PowerBI would be beneficial Inquisitive, able to challenge effectively and manage conflicting stakeholder needs Excellent written and verbal communication skills Fluent in English and Polish to support local client base Role - IT Business Analyst Location - Wroclaw, Poland Duration - 12 months Rate 850 PLN to 900PLN
Introduction Our client, a leading retail company in the optical industry, is currently seeking a Helpdesk Analyst to join their team. As a Helpdesk Analyst, you will play a crucial role in providing technical support and assisting internal users with IT-related issues. This is a contract position, offering an exciting opportunity to contribute to the smooth operation of our client's IT Service Desk. Key Responsibilities Responding to and resolving IT-related queries and incidents from internal users Providing excellent customer service and technical support via phone, email, and ticketing system Troubleshooting hardware and software issues, diagnosing and resolving problems Logging and prioritizing incidents and service requests Escalating complex issues to senior team members or other appropriate departments Job Requirements Experience in an IT Service Desk or Helpdesk Analyst role Strong knowledge of IT systems, hardware, and software Excellent problem-solving and analytical skills Good communication skills, both verbal and written Ability to work well under pressure and meet deadlines Customer-focused attitude with a passion for delivering exceptional service How to Apply If you have experience in IT Service Desk and are looking for an exciting opportunity to join a leading retail company, we encourage you to apply now. Please submit your CV and a brief cover letter outlining your relevant skills and experience. Join our client's team and make a positive impact on their IT operations!
18/04/2024
Project-based
Introduction Our client, a leading retail company in the optical industry, is currently seeking a Helpdesk Analyst to join their team. As a Helpdesk Analyst, you will play a crucial role in providing technical support and assisting internal users with IT-related issues. This is a contract position, offering an exciting opportunity to contribute to the smooth operation of our client's IT Service Desk. Key Responsibilities Responding to and resolving IT-related queries and incidents from internal users Providing excellent customer service and technical support via phone, email, and ticketing system Troubleshooting hardware and software issues, diagnosing and resolving problems Logging and prioritizing incidents and service requests Escalating complex issues to senior team members or other appropriate departments Job Requirements Experience in an IT Service Desk or Helpdesk Analyst role Strong knowledge of IT systems, hardware, and software Excellent problem-solving and analytical skills Good communication skills, both verbal and written Ability to work well under pressure and meet deadlines Customer-focused attitude with a passion for delivering exceptional service How to Apply If you have experience in IT Service Desk and are looking for an exciting opportunity to join a leading retail company, we encourage you to apply now. Please submit your CV and a brief cover letter outlining your relevant skills and experience. Join our client's team and make a positive impact on their IT operations!
LA International Computer Consultants Ltd
Hereford, Herefordshire
DV Cleared Onsite in Hereford Duration: 6 months initially Market Rates via Umbrella Role Description: Cyber Defence Engineer will join a growing security team responsible for the testing, implementation, deployment, maintenance, configuration and troubleshooting of the SOC's technology stack (hardware and software). The engineer will also assist with the continued development and maintenance of data pipelines and signature updates and the professional development of the system engineering team. Tasks: * Perform system administration on specific cyber defence applications and systems to include installation, configuration, maintenance, troubleshooting, backup and restoration. * Manage system/server resources including performance, capacity, availability, serviceability, and recoverability. * Diagnose and resolve customer reported system incidents, problems, and events to ensure continuing operability. * Coordinate with SOC and CTI Analysts to assist in the development of signatures which can be implemented on cyber defence network tools in response to new or observed threats within the network environment or enclave. * Manage the compilation, cataloguing, distribution, and retrieval of data from a range of enterprise networks and data sources. * Implement data management standards, requirements, and specifications. * Develop data standards, policies, and procedures. * Analyse data sources to provide actionable recommendations and facilitate data-gathering methods. * To share knowledge, skills and experience, create and improve documentation, and train new members of the data engineering team. Knowledge: * Knowledge of big data technologies and ecosystems (eg, NiFi). * Knowledge of current market and emerging leaders in data analytical and SIEM platforms. * Knowledge of network security implementations (eg, host-based IDS, IPS), including their function and placement in a network. * Knowledge of intrusion detection systems and signature development. * Knowledge of Front End collection systems, including network traffic collection, filtering, and selection. * Knowledge of system administration concepts for operating systems such as but not limited to Unix/Linux, IOS, Android, and Windows operating systems. * Knowledge of cyber defence and information security policies, procedures and regulations. * Knowledge of network security architecture concepts including topology, protocols, components and principles. Skills/Experience: * Previous experience of Enterprise ICS/network architectures and technologies. * Working with frameworks and technologies that support data-intensive distributed applications. * Experience maintaining and administrating data analytical and SIEM platforms. * Experience using host and network-based IDS/IPS. Experience using packet capture solutions. * Skill in developing and deploying signatures. * Skill to apply cybersecurity and privacy principles to organizational requirements (relevant to confidentiality, integrity, availability, authentication, non-repudiation). * Ability to provide technical and service leadership to junior SOC Engineers (mentor/coach). Desirable Qualifications/Certifications * Red Hat System Administration I & II (RH124/RH134). * Baseline Cyber Courses eg Cyber Foundation Pathway, SANS SEC 301 Intro to Information Security, SANS 401 Security Essentials Bootcamp. * Certified engineer in a market leading data analysis/SIEM platform. * SANS SEC501 Advanced Security Essentials Enterprise Defender. * SANS SEC 511 Continuous Monitoring & Security Operations. * SANS SEC555: SIEM with Tactical Analytics Available locations: -Hereford -Northallerton -Corsham -Portsmouth Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 18 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
17/04/2024
Project-based
DV Cleared Onsite in Hereford Duration: 6 months initially Market Rates via Umbrella Role Description: Cyber Defence Engineer will join a growing security team responsible for the testing, implementation, deployment, maintenance, configuration and troubleshooting of the SOC's technology stack (hardware and software). The engineer will also assist with the continued development and maintenance of data pipelines and signature updates and the professional development of the system engineering team. Tasks: * Perform system administration on specific cyber defence applications and systems to include installation, configuration, maintenance, troubleshooting, backup and restoration. * Manage system/server resources including performance, capacity, availability, serviceability, and recoverability. * Diagnose and resolve customer reported system incidents, problems, and events to ensure continuing operability. * Coordinate with SOC and CTI Analysts to assist in the development of signatures which can be implemented on cyber defence network tools in response to new or observed threats within the network environment or enclave. * Manage the compilation, cataloguing, distribution, and retrieval of data from a range of enterprise networks and data sources. * Implement data management standards, requirements, and specifications. * Develop data standards, policies, and procedures. * Analyse data sources to provide actionable recommendations and facilitate data-gathering methods. * To share knowledge, skills and experience, create and improve documentation, and train new members of the data engineering team. Knowledge: * Knowledge of big data technologies and ecosystems (eg, NiFi). * Knowledge of current market and emerging leaders in data analytical and SIEM platforms. * Knowledge of network security implementations (eg, host-based IDS, IPS), including their function and placement in a network. * Knowledge of intrusion detection systems and signature development. * Knowledge of Front End collection systems, including network traffic collection, filtering, and selection. * Knowledge of system administration concepts for operating systems such as but not limited to Unix/Linux, IOS, Android, and Windows operating systems. * Knowledge of cyber defence and information security policies, procedures and regulations. * Knowledge of network security architecture concepts including topology, protocols, components and principles. Skills/Experience: * Previous experience of Enterprise ICS/network architectures and technologies. * Working with frameworks and technologies that support data-intensive distributed applications. * Experience maintaining and administrating data analytical and SIEM platforms. * Experience using host and network-based IDS/IPS. Experience using packet capture solutions. * Skill in developing and deploying signatures. * Skill to apply cybersecurity and privacy principles to organizational requirements (relevant to confidentiality, integrity, availability, authentication, non-repudiation). * Ability to provide technical and service leadership to junior SOC Engineers (mentor/coach). Desirable Qualifications/Certifications * Red Hat System Administration I & II (RH124/RH134). * Baseline Cyber Courses eg Cyber Foundation Pathway, SANS SEC 301 Intro to Information Security, SANS 401 Security Essentials Bootcamp. * Certified engineer in a market leading data analysis/SIEM platform. * SANS SEC501 Advanced Security Essentials Enterprise Defender. * SANS SEC 511 Continuous Monitoring & Security Operations. * SANS SEC555: SIEM with Tactical Analytics Available locations: -Hereford -Northallerton -Corsham -Portsmouth Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 18 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
I am working with one of my favourite clients to recruit a Service Desk Manager to lead an expanding team of Service Desk Analysts within their UK Top 100 Professional Services firm. This position is based at my client's Bath office, offering a competitive salary of up to £45,000 plus a comprehensive benefits package. Our client places great emphasis on workplace culture, so the ideal candidate will be experienced in a Service Desk Manager or leadership role, preferably within a legal or professional services environment, and will also embody a friendly and approachable attitude to align with their team ethos. The ideal candidate will have the following skills and experience: Robust understanding of IT service management frameworks and hands-on experience implementing ITIL best practices. Exceptional communication and interpersonal abilities, capable of engaging effectively with stakeholders across all levels. Demonstrated proficiency in team leadership and motivation, with a focus on driving performance and fostering a collaborative atmosphere. Previous experience overseeing service desk operations, including incident management, problem resolution, and service request fulfilment. ITIL certification and familiarity with legal industry-specific technologies (eg, document management systems) are highly advantageous. Responsibilities: Lead and supervise the Service Desk team, ensuring prompt resolution of IT issues and smooth day-to-day operations. Oversee the implementation and adherence to ITIL best practices, ensuring service delivery conforms to industry standards. Develop and uphold IT service policies, procedures, and documentation to facilitate efficient operations and regulatory compliance. Provide strategic guidance on IT service management, resource allocation, and technology investments. Cultivate a culture of continuous learning and development within the Service Desk team, promoting professional growth and knowledge sharing. If you believe you're the right fit for this role and are seeking your next career opportunity, I'd love to hear from you. Our client actively encourages employee development and will support your long-term aspirations, making this an excellent opportunity for those looking to advance their IT career.
17/04/2024
Full time
I am working with one of my favourite clients to recruit a Service Desk Manager to lead an expanding team of Service Desk Analysts within their UK Top 100 Professional Services firm. This position is based at my client's Bath office, offering a competitive salary of up to £45,000 plus a comprehensive benefits package. Our client places great emphasis on workplace culture, so the ideal candidate will be experienced in a Service Desk Manager or leadership role, preferably within a legal or professional services environment, and will also embody a friendly and approachable attitude to align with their team ethos. The ideal candidate will have the following skills and experience: Robust understanding of IT service management frameworks and hands-on experience implementing ITIL best practices. Exceptional communication and interpersonal abilities, capable of engaging effectively with stakeholders across all levels. Demonstrated proficiency in team leadership and motivation, with a focus on driving performance and fostering a collaborative atmosphere. Previous experience overseeing service desk operations, including incident management, problem resolution, and service request fulfilment. ITIL certification and familiarity with legal industry-specific technologies (eg, document management systems) are highly advantageous. Responsibilities: Lead and supervise the Service Desk team, ensuring prompt resolution of IT issues and smooth day-to-day operations. Oversee the implementation and adherence to ITIL best practices, ensuring service delivery conforms to industry standards. Develop and uphold IT service policies, procedures, and documentation to facilitate efficient operations and regulatory compliance. Provide strategic guidance on IT service management, resource allocation, and technology investments. Cultivate a culture of continuous learning and development within the Service Desk team, promoting professional growth and knowledge sharing. If you believe you're the right fit for this role and are seeking your next career opportunity, I'd love to hear from you. Our client actively encourages employee development and will support your long-term aspirations, making this an excellent opportunity for those looking to advance their IT career.
Clinical Solutions Specialist. Job Summary: Our client a market leading global digital healthcare supplier require a Clinical Solutions Specialist to play a crucial role in connecting clinical and IT teams within healthcare organisations (NHS). Working closely with Clinical and Professional Services teams, this role facilitates successful customer implementation projects post-sale by applying clinical expertise, organisational knowledge, and change management skills. The position involves collaborating with clinical teams to understand workflows, define functional requirements, oversee configuration activities, and coordinate user testing. Additionally, the role contributes to refining clinical implementation methodology and requires some domestic and occasional international travel. Duties and Responsibilities: - Facilitate communication between clinical and IT teams through on-site visits, phone calls, web conferences, and email. - Execute project tasks including consulting on solutions, clinical workflow design and testing, and providing guidance on best practices. - Develop concise Clinical Design Documentation outlining workflows and recommendations for each clinical area. - Contribute to creating and maintaining process-related best practices, training materials, and documentation. - Identify clinical risks and assist in developing risk mitigation strategies. - Collaborate with Clinical Informatics Analyst to enhance existing workflows using digital solutions. - Offer implementation and post-implementation support. - Willingness to travel and work on-site at various healthcare facilities. - Engage with IT and clinical leadership and staff. - Perform other duties as assigned. Qualifications: - Preferred: Nursing degree or equivalent extensive clinical operations experience (Nursing, Radiologist etc) - Previous or current clinical or operational experience required. - Expertise in clinical workflows in major acute care hospital settings. - Credibility in the clinical environment. - Ability to translate clinical terminology and processes into layman's terms for non-clinical colleagues. - Excellent communication skills and ability to network with clinical peers and team members. - Capable of leading or participating in cross-functional teams. - Familiarity with acute care hospital information technologies preferred. - Knowledge of healthcare policies and regulations, such as NHS guidelines and information governance, preferred. - Familiarity with product management and software development life cycle preferred but not required. - Strong writing skills to document clinical analysis and recommendations clearly. This is an excellent opportunity to move into a full time digital career using your extensive clinical background. This is a remote role with some onsite work for meetings with clients 10%-20% of the time with very occasional longer periods, candidates require excellent communication skills and the ability to interact and direct senior healthcare clients. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
17/04/2024
Full time
Clinical Solutions Specialist. Job Summary: Our client a market leading global digital healthcare supplier require a Clinical Solutions Specialist to play a crucial role in connecting clinical and IT teams within healthcare organisations (NHS). Working closely with Clinical and Professional Services teams, this role facilitates successful customer implementation projects post-sale by applying clinical expertise, organisational knowledge, and change management skills. The position involves collaborating with clinical teams to understand workflows, define functional requirements, oversee configuration activities, and coordinate user testing. Additionally, the role contributes to refining clinical implementation methodology and requires some domestic and occasional international travel. Duties and Responsibilities: - Facilitate communication between clinical and IT teams through on-site visits, phone calls, web conferences, and email. - Execute project tasks including consulting on solutions, clinical workflow design and testing, and providing guidance on best practices. - Develop concise Clinical Design Documentation outlining workflows and recommendations for each clinical area. - Contribute to creating and maintaining process-related best practices, training materials, and documentation. - Identify clinical risks and assist in developing risk mitigation strategies. - Collaborate with Clinical Informatics Analyst to enhance existing workflows using digital solutions. - Offer implementation and post-implementation support. - Willingness to travel and work on-site at various healthcare facilities. - Engage with IT and clinical leadership and staff. - Perform other duties as assigned. Qualifications: - Preferred: Nursing degree or equivalent extensive clinical operations experience (Nursing, Radiologist etc) - Previous or current clinical or operational experience required. - Expertise in clinical workflows in major acute care hospital settings. - Credibility in the clinical environment. - Ability to translate clinical terminology and processes into layman's terms for non-clinical colleagues. - Excellent communication skills and ability to network with clinical peers and team members. - Capable of leading or participating in cross-functional teams. - Familiarity with acute care hospital information technologies preferred. - Knowledge of healthcare policies and regulations, such as NHS guidelines and information governance, preferred. - Familiarity with product management and software development life cycle preferred but not required. - Strong writing skills to document clinical analysis and recommendations clearly. This is an excellent opportunity to move into a full time digital career using your extensive clinical background. This is a remote role with some onsite work for meetings with clients 10%-20% of the time with very occasional longer periods, candidates require excellent communication skills and the ability to interact and direct senior healthcare clients. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
NO SPONSORSHIP Microsoft M365 Administrator (MS Teams and SharePoint Online) SALARY: $140k - $165k flex LOCATIONS: Primary: Chicago, IL /Secondary: Dallas/Austin/Houston/Boston/NY/Washington DC/Miami 2 days remote/3 days onsite Looking for a candidate with heavy SharePoint 2019 on premise, SharePoint online, M365 azure MS teams The Application Developer II role is responsible for the administration, support, build, implementation, and troubleshooting of both our SharePoint 2019 On-Premises infrastructure as well as oversight of all Microsoft 365 collaboration application (SharePoint Online, Power Platform, Teams) solutions, with a strong focus on standard operating procedures, communication, and security. SharePoint 2019 On-Premise Farm Management, including assisting in the installation, configuration, upgrade, and maintenance of all existing SharePoint farms. Builds out solutions using proper SDLC procedures Monthly patching, daily monitoring, security compliance, and tier 3 support for tickets. Plans, documents, and implements disaster recovery testing annually. Leverages migration tools and Powershell to promote solution-ready content up to Production and refreshes Production content down to lower level environments. Helps assist and support the migration of SharePoint environments from on-premise to M365 cloud-based tenant as well as other SaaS applications. Works closely with site owners and stakeholders to facilitate any transition of content and solutions, ensuring minimal disruption to business operations. Works with knowledge services, site owners, and business analysts to understand requirements and contribute to developing functional and technical requirements as well as implementation plans. Ensuring sufficient storage space by performing clean-ups and archiving data and logs. Reviewing usage and activity reports and making adjustments to ensure optimized user-experiences. Technologies/Software Strong knowledge of and experience with SharePoint 2019 On-Premise using the Classic Framework. Strong knowledge of Microsoft 365 with specific concentration on SharePoint Online, Microsoft Power Platform, and Microsoft Teams along with other collaboration apps such as Sway, Planner, Stream, and Viva Knowledge of Powershell and SharePoint Management Shell a plus. Ability to participate in all aspects of application SDLC including Agile methodologies with expertise in using Azure Dev Ops and Jira Experience with SharePoint migration and reporting tools such as Sharegate and SharePoint Essentials Toolkit Must participate in daily team scrums and code reviews Must understand Microsoft SQL Server
09/04/2024
Full time
NO SPONSORSHIP Microsoft M365 Administrator (MS Teams and SharePoint Online) SALARY: $140k - $165k flex LOCATIONS: Primary: Chicago, IL /Secondary: Dallas/Austin/Houston/Boston/NY/Washington DC/Miami 2 days remote/3 days onsite Looking for a candidate with heavy SharePoint 2019 on premise, SharePoint online, M365 azure MS teams The Application Developer II role is responsible for the administration, support, build, implementation, and troubleshooting of both our SharePoint 2019 On-Premises infrastructure as well as oversight of all Microsoft 365 collaboration application (SharePoint Online, Power Platform, Teams) solutions, with a strong focus on standard operating procedures, communication, and security. SharePoint 2019 On-Premise Farm Management, including assisting in the installation, configuration, upgrade, and maintenance of all existing SharePoint farms. Builds out solutions using proper SDLC procedures Monthly patching, daily monitoring, security compliance, and tier 3 support for tickets. Plans, documents, and implements disaster recovery testing annually. Leverages migration tools and Powershell to promote solution-ready content up to Production and refreshes Production content down to lower level environments. Helps assist and support the migration of SharePoint environments from on-premise to M365 cloud-based tenant as well as other SaaS applications. Works closely with site owners and stakeholders to facilitate any transition of content and solutions, ensuring minimal disruption to business operations. Works with knowledge services, site owners, and business analysts to understand requirements and contribute to developing functional and technical requirements as well as implementation plans. Ensuring sufficient storage space by performing clean-ups and archiving data and logs. Reviewing usage and activity reports and making adjustments to ensure optimized user-experiences. Technologies/Software Strong knowledge of and experience with SharePoint 2019 On-Premise using the Classic Framework. Strong knowledge of Microsoft 365 with specific concentration on SharePoint Online, Microsoft Power Platform, and Microsoft Teams along with other collaboration apps such as Sway, Planner, Stream, and Viva Knowledge of Powershell and SharePoint Management Shell a plus. Ability to participate in all aspects of application SDLC including Agile methodologies with expertise in using Azure Dev Ops and Jira Experience with SharePoint migration and reporting tools such as Sharegate and SharePoint Essentials Toolkit Must participate in daily team scrums and code reviews Must understand Microsoft SQL Server
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Microsoft M365 SharePoint and Teams Administrator. Candidate will be responsible for the administration, support, build, implementation, and troubleshooting of both our SharePoint 2019 On-Premises infrastructure as well as oversight of all Microsoft 365 collaboration application (SharePoint Online, Power Platform, Teams) solutions, with a strong focus on standard operating procedures, communication, and security. This position is responsible for system solutions through integration of business, functional, and technical IT process methodology. This individual must be able to take high level direction and formulate plans to achieve business goals and align to both company and Microsoft best practices. Plays a key role in the application development life cycle, including analysis, design, configuration and low coding, unit testing, debugging, and documentation. SharePoint solution enhancements are typically focused on the day-to-day business processes supporting legal and administrative staff. Job duties may include, but are not limited to research, evaluation, and recommendations of enabling technologies. Job responsibilities also include providing production support activities during non-business hours. Responsibilities: SharePoint 2019 On-Premise Farm Management, including assisting in the installation, configuration, upgrade, and maintenance of all existing SharePoint farms. Builds out solutions using proper SDLC procedures, starting within a User Acceptance environment, proving out the solution, and then promoting to Production. Monthly patching, daily monitoring, security compliance, and tier 3 support for tickets. Monitors application and environment performance, troubleshoots issues, and assists in optimizing SharePoint application resources. Plans, documents, and implements disaster recovery testing annually. Leverages migration tools and Powershell to promote solution-ready content up to Production and refreshes Production content down to lower level environments. Helps assist and support the migration of SharePoint environments from on-premise to M365 cloud-based tenant as well as other SaaS applications. Works closely with site owners and stakeholders to facilitate any transition of content and solutions, ensuring minimal disruption to business operations. Works with knowledge services, site owners, and business analysts to understand requirements and contribute to developing functional and technical requirements as well as implementation plans. Ensuring sufficient storage space by performing clean-ups and archiving data and logs. Reviewing usage and activity reports and making adjustments to ensure optimized user-experiences. Contributes to the development and upkeep of training materials and documentation. Identifies opportunities for process efficiencies through automated workflows & updated operating procedures and runbooks. Handles rotational on-call responsibilities for proper escalation of priority incidents and maintains ownership until either resolved or effectively transitioned to the correct technical owner. Develops and maintain application security, design, and documentation according to legal compliance requirements. Maintains up-to-date awareness of current and future directions of business industry and associated technologies. Ability to solicit input from internal and external sources, including the ability to investigate, weigh best practices, and analyzes input and use sound judgment. Provides manager with supporting information and recommendation for key decisions and demonstrates keen judgment in knowing when to escalate for approval. Follows all change management, and all required procedures, per documented Firm and IT policies and procedures. Involved in anticipating problem troubleshooting scenarios and analysing ways in which to avoid the problem completely or greatly mitigate its risk. Qualifications: Strong knowledge of and experience with SharePoint 2019 On-Premise using the Classic Framework. Strong knowledge of Microsoft 365 with specific concentration on SharePoint Online, Microsoft Power Platform, and Microsoft Teams along with other collaboration apps such as Sway, Planner, Stream, and Viva Knowledge of Powershell and SharePoint Management Shell a plus. Ability to participate in all aspects of application SDLC including Agile methodologies with expertise in using Azure Dev Ops and Jira Experience with SharePoint migration and reporting tools such as Sharegate and SharePoint Essentials Toolkit Must participate in daily team scrums and code reviews Must understand Microsoft SQL Server Technologies: Microsoft Visual Studio Code Atlassian Jira Azure DevOps Rest API services JQuery, JavaScript, HTML5, CSS3 React PowerApps
09/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Microsoft M365 SharePoint and Teams Administrator. Candidate will be responsible for the administration, support, build, implementation, and troubleshooting of both our SharePoint 2019 On-Premises infrastructure as well as oversight of all Microsoft 365 collaboration application (SharePoint Online, Power Platform, Teams) solutions, with a strong focus on standard operating procedures, communication, and security. This position is responsible for system solutions through integration of business, functional, and technical IT process methodology. This individual must be able to take high level direction and formulate plans to achieve business goals and align to both company and Microsoft best practices. Plays a key role in the application development life cycle, including analysis, design, configuration and low coding, unit testing, debugging, and documentation. SharePoint solution enhancements are typically focused on the day-to-day business processes supporting legal and administrative staff. Job duties may include, but are not limited to research, evaluation, and recommendations of enabling technologies. Job responsibilities also include providing production support activities during non-business hours. Responsibilities: SharePoint 2019 On-Premise Farm Management, including assisting in the installation, configuration, upgrade, and maintenance of all existing SharePoint farms. Builds out solutions using proper SDLC procedures, starting within a User Acceptance environment, proving out the solution, and then promoting to Production. Monthly patching, daily monitoring, security compliance, and tier 3 support for tickets. Monitors application and environment performance, troubleshoots issues, and assists in optimizing SharePoint application resources. Plans, documents, and implements disaster recovery testing annually. Leverages migration tools and Powershell to promote solution-ready content up to Production and refreshes Production content down to lower level environments. Helps assist and support the migration of SharePoint environments from on-premise to M365 cloud-based tenant as well as other SaaS applications. Works closely with site owners and stakeholders to facilitate any transition of content and solutions, ensuring minimal disruption to business operations. Works with knowledge services, site owners, and business analysts to understand requirements and contribute to developing functional and technical requirements as well as implementation plans. Ensuring sufficient storage space by performing clean-ups and archiving data and logs. Reviewing usage and activity reports and making adjustments to ensure optimized user-experiences. Contributes to the development and upkeep of training materials and documentation. Identifies opportunities for process efficiencies through automated workflows & updated operating procedures and runbooks. Handles rotational on-call responsibilities for proper escalation of priority incidents and maintains ownership until either resolved or effectively transitioned to the correct technical owner. Develops and maintain application security, design, and documentation according to legal compliance requirements. Maintains up-to-date awareness of current and future directions of business industry and associated technologies. Ability to solicit input from internal and external sources, including the ability to investigate, weigh best practices, and analyzes input and use sound judgment. Provides manager with supporting information and recommendation for key decisions and demonstrates keen judgment in knowing when to escalate for approval. Follows all change management, and all required procedures, per documented Firm and IT policies and procedures. Involved in anticipating problem troubleshooting scenarios and analysing ways in which to avoid the problem completely or greatly mitigate its risk. Qualifications: Strong knowledge of and experience with SharePoint 2019 On-Premise using the Classic Framework. Strong knowledge of Microsoft 365 with specific concentration on SharePoint Online, Microsoft Power Platform, and Microsoft Teams along with other collaboration apps such as Sway, Planner, Stream, and Viva Knowledge of Powershell and SharePoint Management Shell a plus. Ability to participate in all aspects of application SDLC including Agile methodologies with expertise in using Azure Dev Ops and Jira Experience with SharePoint migration and reporting tools such as Sharegate and SharePoint Essentials Toolkit Must participate in daily team scrums and code reviews Must understand Microsoft SQL Server Technologies: Microsoft Visual Studio Code Atlassian Jira Azure DevOps Rest API services JQuery, JavaScript, HTML5, CSS3 React PowerApps
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Microsoft M365 SharePoint and Teams Administrator. Candidate will be responsible for the administration, support, build, implementation, and troubleshooting of both our SharePoint 2019 On-Premises infrastructure as well as oversight of all Microsoft 365 collaboration application (SharePoint Online, Power Platform, Teams) solutions, with a strong focus on standard operating procedures, communication, and security. This position is responsible for system solutions through integration of business, functional, and technical IT process methodology. This individual must be able to take high level direction and formulate plans to achieve business goals and align to both company and Microsoft best practices. Plays a key role in the application development life cycle, including analysis, design, configuration and low coding, unit testing, debugging, and documentation. SharePoint solution enhancements are typically focused on the day-to-day business processes supporting legal and administrative staff. Job duties may include, but are not limited to research, evaluation, and recommendations of enabling technologies. Job responsibilities also include providing production support activities during non-business hours. Responsibilities: SharePoint 2019 On-Premise Farm Management, including assisting in the installation, configuration, upgrade, and maintenance of all existing SharePoint farms. Builds out solutions using proper SDLC procedures, starting within a User Acceptance environment, proving out the solution, and then promoting to Production. Monthly patching, daily monitoring, security compliance, and tier 3 support for tickets. Monitors application and environment performance, troubleshoots issues, and assists in optimizing SharePoint application resources. Plans, documents, and implements disaster recovery testing annually. Leverages migration tools and Powershell to promote solution-ready content up to Production and refreshes Production content down to lower level environments. Helps assist and support the migration of SharePoint environments from on-premise to M365 cloud-based tenant as well as other SaaS applications. Works closely with site owners and stakeholders to facilitate any transition of content and solutions, ensuring minimal disruption to business operations. Works with knowledge services, site owners, and business analysts to understand requirements and contribute to developing functional and technical requirements as well as implementation plans. Ensuring sufficient storage space by performing clean-ups and archiving data and logs. Reviewing usage and activity reports and making adjustments to ensure optimized user-experiences. Contributes to the development and upkeep of training materials and documentation. Identifies opportunities for process efficiencies through automated workflows & updated operating procedures and runbooks. Handles rotational on-call responsibilities for proper escalation of priority incidents and maintains ownership until either resolved or effectively transitioned to the correct technical owner. Develops and maintain application security, design, and documentation according to legal compliance requirements. Maintains up-to-date awareness of current and future directions of business industry and associated technologies. Ability to solicit input from internal and external sources, including the ability to investigate, weigh best practices, and analyzes input and use sound judgment. Provides manager with supporting information and recommendation for key decisions and demonstrates keen judgment in knowing when to escalate for approval. Follows all change management, and all required procedures, per documented Firm and IT policies and procedures. Involved in anticipating problem troubleshooting scenarios and analysing ways in which to avoid the problem completely or greatly mitigate its risk. Qualifications: Strong knowledge of and experience with SharePoint 2019 On-Premise using the Classic Framework. Strong knowledge of Microsoft 365 with specific concentration on SharePoint Online, Microsoft Power Platform, and Microsoft Teams along with other collaboration apps such as Sway, Planner, Stream, and Viva Knowledge of Powershell and SharePoint Management Shell a plus. Ability to participate in all aspects of application SDLC including Agile methodologies with expertise in using Azure Dev Ops and Jira Experience with SharePoint migration and reporting tools such as Sharegate and SharePoint Essentials Toolkit Must participate in daily team scrums and code reviews Must understand Microsoft SQL Server Technologies: Microsoft Visual Studio Code Atlassian Jira Azure DevOps Rest API services JQuery, JavaScript, HTML5, CSS3 React PowerApps
09/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Microsoft M365 SharePoint and Teams Administrator. Candidate will be responsible for the administration, support, build, implementation, and troubleshooting of both our SharePoint 2019 On-Premises infrastructure as well as oversight of all Microsoft 365 collaboration application (SharePoint Online, Power Platform, Teams) solutions, with a strong focus on standard operating procedures, communication, and security. This position is responsible for system solutions through integration of business, functional, and technical IT process methodology. This individual must be able to take high level direction and formulate plans to achieve business goals and align to both company and Microsoft best practices. Plays a key role in the application development life cycle, including analysis, design, configuration and low coding, unit testing, debugging, and documentation. SharePoint solution enhancements are typically focused on the day-to-day business processes supporting legal and administrative staff. Job duties may include, but are not limited to research, evaluation, and recommendations of enabling technologies. Job responsibilities also include providing production support activities during non-business hours. Responsibilities: SharePoint 2019 On-Premise Farm Management, including assisting in the installation, configuration, upgrade, and maintenance of all existing SharePoint farms. Builds out solutions using proper SDLC procedures, starting within a User Acceptance environment, proving out the solution, and then promoting to Production. Monthly patching, daily monitoring, security compliance, and tier 3 support for tickets. Monitors application and environment performance, troubleshoots issues, and assists in optimizing SharePoint application resources. Plans, documents, and implements disaster recovery testing annually. Leverages migration tools and Powershell to promote solution-ready content up to Production and refreshes Production content down to lower level environments. Helps assist and support the migration of SharePoint environments from on-premise to M365 cloud-based tenant as well as other SaaS applications. Works closely with site owners and stakeholders to facilitate any transition of content and solutions, ensuring minimal disruption to business operations. Works with knowledge services, site owners, and business analysts to understand requirements and contribute to developing functional and technical requirements as well as implementation plans. Ensuring sufficient storage space by performing clean-ups and archiving data and logs. Reviewing usage and activity reports and making adjustments to ensure optimized user-experiences. Contributes to the development and upkeep of training materials and documentation. Identifies opportunities for process efficiencies through automated workflows & updated operating procedures and runbooks. Handles rotational on-call responsibilities for proper escalation of priority incidents and maintains ownership until either resolved or effectively transitioned to the correct technical owner. Develops and maintain application security, design, and documentation according to legal compliance requirements. Maintains up-to-date awareness of current and future directions of business industry and associated technologies. Ability to solicit input from internal and external sources, including the ability to investigate, weigh best practices, and analyzes input and use sound judgment. Provides manager with supporting information and recommendation for key decisions and demonstrates keen judgment in knowing when to escalate for approval. Follows all change management, and all required procedures, per documented Firm and IT policies and procedures. Involved in anticipating problem troubleshooting scenarios and analysing ways in which to avoid the problem completely or greatly mitigate its risk. Qualifications: Strong knowledge of and experience with SharePoint 2019 On-Premise using the Classic Framework. Strong knowledge of Microsoft 365 with specific concentration on SharePoint Online, Microsoft Power Platform, and Microsoft Teams along with other collaboration apps such as Sway, Planner, Stream, and Viva Knowledge of Powershell and SharePoint Management Shell a plus. Ability to participate in all aspects of application SDLC including Agile methodologies with expertise in using Azure Dev Ops and Jira Experience with SharePoint migration and reporting tools such as Sharegate and SharePoint Essentials Toolkit Must participate in daily team scrums and code reviews Must understand Microsoft SQL Server Technologies: Microsoft Visual Studio Code Atlassian Jira Azure DevOps Rest API services JQuery, JavaScript, HTML5, CSS3 React PowerApps
Request Technology - Craig Johnson
Washington, Washington DC
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Microsoft M365 SharePoint and Teams Administrator. Candidate will be responsible for the administration, support, build, implementation, and troubleshooting of both our SharePoint 2019 On-Premises infrastructure as well as oversight of all Microsoft 365 collaboration application (SharePoint Online, Power Platform, Teams) solutions, with a strong focus on standard operating procedures, communication, and security. This position is responsible for system solutions through integration of business, functional, and technical IT process methodology. This individual must be able to take high level direction and formulate plans to achieve business goals and align to both company and Microsoft best practices. Plays a key role in the application development life cycle, including analysis, design, configuration and low coding, unit testing, debugging, and documentation. SharePoint solution enhancements are typically focused on the day-to-day business processes supporting legal and administrative staff. Job duties may include, but are not limited to research, evaluation, and recommendations of enabling technologies. Job responsibilities also include providing production support activities during non-business hours. Responsibilities: SharePoint 2019 On-Premise Farm Management, including assisting in the installation, configuration, upgrade, and maintenance of all existing SharePoint farms. Builds out solutions using proper SDLC procedures, starting within a User Acceptance environment, proving out the solution, and then promoting to Production. Monthly patching, daily monitoring, security compliance, and tier 3 support for tickets. Monitors application and environment performance, troubleshoots issues, and assists in optimizing SharePoint application resources. Plans, documents, and implements disaster recovery testing annually. Leverages migration tools and Powershell to promote solution-ready content up to Production and refreshes Production content down to lower level environments. Helps assist and support the migration of SharePoint environments from on-premise to M365 cloud-based tenant as well as other SaaS applications. Works closely with site owners and stakeholders to facilitate any transition of content and solutions, ensuring minimal disruption to business operations. Works with knowledge services, site owners, and business analysts to understand requirements and contribute to developing functional and technical requirements as well as implementation plans. Ensuring sufficient storage space by performing clean-ups and archiving data and logs. Reviewing usage and activity reports and making adjustments to ensure optimized user-experiences. Contributes to the development and upkeep of training materials and documentation. Identifies opportunities for process efficiencies through automated workflows & updated operating procedures and runbooks. Handles rotational on-call responsibilities for proper escalation of priority incidents and maintains ownership until either resolved or effectively transitioned to the correct technical owner. Develops and maintain application security, design, and documentation according to legal compliance requirements. Maintains up-to-date awareness of current and future directions of business industry and associated technologies. Ability to solicit input from internal and external sources, including the ability to investigate, weigh best practices, and analyzes input and use sound judgment. Provides manager with supporting information and recommendation for key decisions and demonstrates keen judgment in knowing when to escalate for approval. Follows all change management, and all required procedures, per documented Firm and IT policies and procedures. Involved in anticipating problem troubleshooting scenarios and analysing ways in which to avoid the problem completely or greatly mitigate its risk. Qualifications: Strong knowledge of and experience with SharePoint 2019 On-Premise using the Classic Framework. Strong knowledge of Microsoft 365 with specific concentration on SharePoint Online, Microsoft Power Platform, and Microsoft Teams along with other collaboration apps such as Sway, Planner, Stream, and Viva Knowledge of Powershell and SharePoint Management Shell a plus. Ability to participate in all aspects of application SDLC including Agile methodologies with expertise in using Azure Dev Ops and Jira Experience with SharePoint migration and reporting tools such as Sharegate and SharePoint Essentials Toolkit Must participate in daily team scrums and code reviews Must understand Microsoft SQL Server Technologies: Microsoft Visual Studio Code Atlassian Jira Azure DevOps Rest API services JQuery, JavaScript, HTML5, CSS3 React PowerApps
09/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Microsoft M365 SharePoint and Teams Administrator. Candidate will be responsible for the administration, support, build, implementation, and troubleshooting of both our SharePoint 2019 On-Premises infrastructure as well as oversight of all Microsoft 365 collaboration application (SharePoint Online, Power Platform, Teams) solutions, with a strong focus on standard operating procedures, communication, and security. This position is responsible for system solutions through integration of business, functional, and technical IT process methodology. This individual must be able to take high level direction and formulate plans to achieve business goals and align to both company and Microsoft best practices. Plays a key role in the application development life cycle, including analysis, design, configuration and low coding, unit testing, debugging, and documentation. SharePoint solution enhancements are typically focused on the day-to-day business processes supporting legal and administrative staff. Job duties may include, but are not limited to research, evaluation, and recommendations of enabling technologies. Job responsibilities also include providing production support activities during non-business hours. Responsibilities: SharePoint 2019 On-Premise Farm Management, including assisting in the installation, configuration, upgrade, and maintenance of all existing SharePoint farms. Builds out solutions using proper SDLC procedures, starting within a User Acceptance environment, proving out the solution, and then promoting to Production. Monthly patching, daily monitoring, security compliance, and tier 3 support for tickets. Monitors application and environment performance, troubleshoots issues, and assists in optimizing SharePoint application resources. Plans, documents, and implements disaster recovery testing annually. Leverages migration tools and Powershell to promote solution-ready content up to Production and refreshes Production content down to lower level environments. Helps assist and support the migration of SharePoint environments from on-premise to M365 cloud-based tenant as well as other SaaS applications. Works closely with site owners and stakeholders to facilitate any transition of content and solutions, ensuring minimal disruption to business operations. Works with knowledge services, site owners, and business analysts to understand requirements and contribute to developing functional and technical requirements as well as implementation plans. Ensuring sufficient storage space by performing clean-ups and archiving data and logs. Reviewing usage and activity reports and making adjustments to ensure optimized user-experiences. Contributes to the development and upkeep of training materials and documentation. Identifies opportunities for process efficiencies through automated workflows & updated operating procedures and runbooks. Handles rotational on-call responsibilities for proper escalation of priority incidents and maintains ownership until either resolved or effectively transitioned to the correct technical owner. Develops and maintain application security, design, and documentation according to legal compliance requirements. Maintains up-to-date awareness of current and future directions of business industry and associated technologies. Ability to solicit input from internal and external sources, including the ability to investigate, weigh best practices, and analyzes input and use sound judgment. Provides manager with supporting information and recommendation for key decisions and demonstrates keen judgment in knowing when to escalate for approval. Follows all change management, and all required procedures, per documented Firm and IT policies and procedures. Involved in anticipating problem troubleshooting scenarios and analysing ways in which to avoid the problem completely or greatly mitigate its risk. Qualifications: Strong knowledge of and experience with SharePoint 2019 On-Premise using the Classic Framework. Strong knowledge of Microsoft 365 with specific concentration on SharePoint Online, Microsoft Power Platform, and Microsoft Teams along with other collaboration apps such as Sway, Planner, Stream, and Viva Knowledge of Powershell and SharePoint Management Shell a plus. Ability to participate in all aspects of application SDLC including Agile methodologies with expertise in using Azure Dev Ops and Jira Experience with SharePoint migration and reporting tools such as Sharegate and SharePoint Essentials Toolkit Must participate in daily team scrums and code reviews Must understand Microsoft SQL Server Technologies: Microsoft Visual Studio Code Atlassian Jira Azure DevOps Rest API services JQuery, JavaScript, HTML5, CSS3 React PowerApps
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Must have Covid Vaccine, and work onsite 2-3 days per week near O'hare* Prestigious Enterprise Company is currently seeking a Control Analyst for Production Scheduling. Candidate will ensure consistent support of Business Operations through monitoring and managing business systems processing of client and customer data. Responsibilities: Maintain Production Processing Schedule: Create and schedule new processing jobs based on new projects and business processes. Execute On-Demand processing and reporting jobs. Maintain existing job schedule based on update requests stemming from projects and business process changes. Review and retire obsolete jobs. Monitor Production Processing Schedule: Closely monitor scheduled jobs for completion and failure. Analyze failure points and escalate issues to second level support when cannot be resolved at Lvl1. Notify affected IT and Business users of issues and delays in schedule processing. Exhibit high degree of ownership and drive issues to a full resolution. Ensure proper controls, back-up and recovery processes are in place after job failure. Generate Processing Performance Metrics & Weekly/Monthly Reporting. Become an expert in Operations Systems and Data Source Knowledge. Become an expert in business rules, system functionality and architecture. Contribute to and maintain process documentation. Provide concise and consistent status reporting. Identify, report and track issues through a system of record. Collaborate with external teams on root cause analysis. Maintain close interaction with business and technical peers. Identify process bottlenecks and suggest improvement actions. Stay abreast of emerging technologies and processes. Assist leadership with defining and improving the overall process. Qualifications: Bachelor's degree in Computer Science or related area. Strong Hands-on experience with IT processes and Workload Automation tools such as CA AutoSys, Tidal, IBM TWS etc Experience using SQL for results validation. Strong ability to troubleshoot issues, identifying root causes and support development team in development of resolutions. Workable knowledge of Customer Support and Service Delivery Model. Ability to collaborate and communicate with developers, business analysts, and business team support members. Workable knowledge of IT/IS Systems. At least 8 years of professional experience on a variety of projects in a capacity of Control Analyst. Hands-on experience with systems of records such as ServiceNow, HP Service Anywhere, Ivanti Service Manager, Jira Service Desk etc Ability to comprehend and analyze business process requirements and create comprehensive detailed process maps. Development experience is a plus. Strong communication and Client/Business interfacing and interpersonal skills are a must.
08/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Must have Covid Vaccine, and work onsite 2-3 days per week near O'hare* Prestigious Enterprise Company is currently seeking a Control Analyst for Production Scheduling. Candidate will ensure consistent support of Business Operations through monitoring and managing business systems processing of client and customer data. Responsibilities: Maintain Production Processing Schedule: Create and schedule new processing jobs based on new projects and business processes. Execute On-Demand processing and reporting jobs. Maintain existing job schedule based on update requests stemming from projects and business process changes. Review and retire obsolete jobs. Monitor Production Processing Schedule: Closely monitor scheduled jobs for completion and failure. Analyze failure points and escalate issues to second level support when cannot be resolved at Lvl1. Notify affected IT and Business users of issues and delays in schedule processing. Exhibit high degree of ownership and drive issues to a full resolution. Ensure proper controls, back-up and recovery processes are in place after job failure. Generate Processing Performance Metrics & Weekly/Monthly Reporting. Become an expert in Operations Systems and Data Source Knowledge. Become an expert in business rules, system functionality and architecture. Contribute to and maintain process documentation. Provide concise and consistent status reporting. Identify, report and track issues through a system of record. Collaborate with external teams on root cause analysis. Maintain close interaction with business and technical peers. Identify process bottlenecks and suggest improvement actions. Stay abreast of emerging technologies and processes. Assist leadership with defining and improving the overall process. Qualifications: Bachelor's degree in Computer Science or related area. Strong Hands-on experience with IT processes and Workload Automation tools such as CA AutoSys, Tidal, IBM TWS etc Experience using SQL for results validation. Strong ability to troubleshoot issues, identifying root causes and support development team in development of resolutions. Workable knowledge of Customer Support and Service Delivery Model. Ability to collaborate and communicate with developers, business analysts, and business team support members. Workable knowledge of IT/IS Systems. At least 8 years of professional experience on a variety of projects in a capacity of Control Analyst. Hands-on experience with systems of records such as ServiceNow, HP Service Anywhere, Ivanti Service Manager, Jira Service Desk etc Ability to comprehend and analyze business process requirements and create comprehensive detailed process maps. Development experience is a plus. Strong communication and Client/Business interfacing and interpersonal skills are a must.