CACI Network Services

3rd Line support Ideally, the candidate should have over 3-5 years of experience working with Cisco UC Environments Cisco CCNA or CCNP Collaboration certification is advantageous Management of Datacentre Equipment including Cisco Rack Servers like BE7000H, UCS-C220, UCS-C240, etc. VMware ESXi Management and VM Administration Administration of Cisco UC Servers (Cisco Unified Communication Manager, Cisco Unified IM and Presence, Cisco Unity Connection) Experience in administration of Cisco Expressway Clusters Administration of Cisco SBCs (Cisco Unified Border Elements) Strong understanding of SIP Protocol, ability to analyse SIP Traces, and administration of Cisco Endpoints (Deskphones and Videoconferencing Systems) Ability to independently implement changes on the Cisco UC Platform (System upgrades, Certificate Renewals, etc.) Understanding of Call Routing on Cisco CUCM Ability to analyse and troubleshoot problems in the Cisco UC Environment and 3rd-party applications Handling and support of technical escalations with Vendors Desired: Experience with Cisco Rooms Desired: Experience with Cisco Meeting Server and troubleshooting