Intelligent Resource is working in partnership with a leading global provider of ICT Services for the large enterprise and public sector markets. We have several opportunities for Field Services Engineers based across the UK. This role is based in Edinburgh, on a 12-month contract basis, with scope for further extension. The role has been deemed Outside of IR35 Role Overview: This role is an ideal gateway into IT and the wider opportunities within a major global IT company. You will have the opportunity to access the certification program for one of the world's largest computer manufacturers. It would be well suited to those who have a passionate interest in IT but may not have had the opportunity to work in the sector, or those looking for the opportunity to gain further experience. Flexible working hours between 8am and 6pm The role consist of flexible working hours between 8am and 6pm. You will cover a set geographical area to provide on-site support for client's IT hardware devices. You will be expected to work to a professional standard and ensure customer satisfaction through technical skills and strong customer service. Responsibilities: As a Field engineer you will work with both commercial and residential clients to provide hardware technical and break fix support on Laptops, Desktops, Workstations, Tablets, Printers and Servers. Be involved in installing, maintaining, upgrading, and repairing of IT products such as PCs, Workstations, Printers, Terminals, Servers, and associated devices. To attend all Incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines. Ensure assigned incidents are monitored, updated, and progressed in the system Real Time. Co-ordinate between clients and vendors to ensure timely resolution of problems. Provide a high degree of customer satisfaction in all work undertaken Maintain and manage parts in line with returns return process and deadlines. Essential Skills: Applicant must have a full valid UK drivers' licence, own car, and business insurance. Ability to resolve hardware issues and basic software problems Capable of building (o/s and required software) and deploying PCs (desktop and Laptop) Good understanding of IT systems and environments. Strong customer service skills Analytical and problem-solving mindset. Preferred but not essential skills: MCSE certification Manufacturer Enterprise server certification SAN Server A+ Network+/CCNA Dell/Other vendor Certification to Enterprise level or above Experience in a data centre and in smart space technology is advantageous. Pay Rate ( Outside of IR35) Intelligent Resourceacts as both an employment business and as an employment agency. Please Note: Shortlisted candidates will be contacted via Call/Email.
24/04/2024
Project-based
Intelligent Resource is working in partnership with a leading global provider of ICT Services for the large enterprise and public sector markets. We have several opportunities for Field Services Engineers based across the UK. This role is based in Edinburgh, on a 12-month contract basis, with scope for further extension. The role has been deemed Outside of IR35 Role Overview: This role is an ideal gateway into IT and the wider opportunities within a major global IT company. You will have the opportunity to access the certification program for one of the world's largest computer manufacturers. It would be well suited to those who have a passionate interest in IT but may not have had the opportunity to work in the sector, or those looking for the opportunity to gain further experience. Flexible working hours between 8am and 6pm The role consist of flexible working hours between 8am and 6pm. You will cover a set geographical area to provide on-site support for client's IT hardware devices. You will be expected to work to a professional standard and ensure customer satisfaction through technical skills and strong customer service. Responsibilities: As a Field engineer you will work with both commercial and residential clients to provide hardware technical and break fix support on Laptops, Desktops, Workstations, Tablets, Printers and Servers. Be involved in installing, maintaining, upgrading, and repairing of IT products such as PCs, Workstations, Printers, Terminals, Servers, and associated devices. To attend all Incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines. Ensure assigned incidents are monitored, updated, and progressed in the system Real Time. Co-ordinate between clients and vendors to ensure timely resolution of problems. Provide a high degree of customer satisfaction in all work undertaken Maintain and manage parts in line with returns return process and deadlines. Essential Skills: Applicant must have a full valid UK drivers' licence, own car, and business insurance. Ability to resolve hardware issues and basic software problems Capable of building (o/s and required software) and deploying PCs (desktop and Laptop) Good understanding of IT systems and environments. Strong customer service skills Analytical and problem-solving mindset. Preferred but not essential skills: MCSE certification Manufacturer Enterprise server certification SAN Server A+ Network+/CCNA Dell/Other vendor Certification to Enterprise level or above Experience in a data centre and in smart space technology is advantageous. Pay Rate ( Outside of IR35) Intelligent Resourceacts as both an employment business and as an employment agency. Please Note: Shortlisted candidates will be contacted via Call/Email.
Business Readiness - Change Lead/Analyst - Financial Services £45,000 - £50,000 2-3 days per week on site in Bath *Must be within a commutable distance to Bath* I am looking for a Change Readiness Lead/Analyst to join a Financial Services client of ours based in Bath. You will be from a Financial Services background and have experience of driving change initiatives. Skills/Experience Financial Services Background Experience of driving change initiatives (within mortgages would be advantageous) Business Readiness Assessing the organisations readiness for change Developing and implementing change management plans Strong analytical and problem-solving skills Experience of working with Mortgage Origination Platforms would be desirable.
24/04/2024
Full time
Business Readiness - Change Lead/Analyst - Financial Services £45,000 - £50,000 2-3 days per week on site in Bath *Must be within a commutable distance to Bath* I am looking for a Change Readiness Lead/Analyst to join a Financial Services client of ours based in Bath. You will be from a Financial Services background and have experience of driving change initiatives. Skills/Experience Financial Services Background Experience of driving change initiatives (within mortgages would be advantageous) Business Readiness Assessing the organisations readiness for change Developing and implementing change management plans Strong analytical and problem-solving skills Experience of working with Mortgage Origination Platforms would be desirable.
Summary Provides support for moderately complex technical and team management activities related to system and database administration. Essential Job Functions Performs moderately complex systems and database administration. Monitors and tunes appropriate systems to ensure optimum level of performance. Oversees appropriate level software installations and upgrades and related software packages. Collects and reviews system data for capacity and planning purposes. Analyzes capacity data and develops capacity plans for appropriate level enterprise-wide systems. Coordinates with appropriate management personnel in implementing changes. Supports the design and configuration of complex system landscapes. Supports complex data/media recoverability through system backups and database archive operations. Plans, coordinates and directs appropriate level data refresh strategies. Oversees, recommends and implements appropriate level database solutions and enhancements to ensure an improvement in system reliability and performance. Oversees and applies appropriate support packages/patches to maintain system integrity. Develops and maintains appropriate system documentation to ensure that documentation is current. Oversees the maintenance of a library of system-supporting process and procedure documentation. Interacts with client management to answer questions, problems and requests regarding complex system issues. Provides leadership and work guidance to less experienced personnel. Basic Qualifications Bachelor's degree or equivalent combination of education and experience Bachelor's degree in computer science, management information systems, or related field preferred Six or more years of experience in a Client Server environment Experience working with appropriate complex systems administration, database administration, and landscape maintenance Experience working with company products and services Experience working with company and client documentation and storage procedures Experience working with complex system implementations and organizational processes Other Qualifications Strong analytical and problem solving skills Good communication skills Good personal computer and business solutions software skills Ability to work independently and as part of a team Work Environment Office environment May require on-call, shift, weekend and evening work
23/04/2024
Full time
Summary Provides support for moderately complex technical and team management activities related to system and database administration. Essential Job Functions Performs moderately complex systems and database administration. Monitors and tunes appropriate systems to ensure optimum level of performance. Oversees appropriate level software installations and upgrades and related software packages. Collects and reviews system data for capacity and planning purposes. Analyzes capacity data and develops capacity plans for appropriate level enterprise-wide systems. Coordinates with appropriate management personnel in implementing changes. Supports the design and configuration of complex system landscapes. Supports complex data/media recoverability through system backups and database archive operations. Plans, coordinates and directs appropriate level data refresh strategies. Oversees, recommends and implements appropriate level database solutions and enhancements to ensure an improvement in system reliability and performance. Oversees and applies appropriate support packages/patches to maintain system integrity. Develops and maintains appropriate system documentation to ensure that documentation is current. Oversees the maintenance of a library of system-supporting process and procedure documentation. Interacts with client management to answer questions, problems and requests regarding complex system issues. Provides leadership and work guidance to less experienced personnel. Basic Qualifications Bachelor's degree or equivalent combination of education and experience Bachelor's degree in computer science, management information systems, or related field preferred Six or more years of experience in a Client Server environment Experience working with appropriate complex systems administration, database administration, and landscape maintenance Experience working with company products and services Experience working with company and client documentation and storage procedures Experience working with complex system implementations and organizational processes Other Qualifications Strong analytical and problem solving skills Good communication skills Good personal computer and business solutions software skills Ability to work independently and as part of a team Work Environment Office environment May require on-call, shift, weekend and evening work
Job Title: Technical Team Lead- Education Technology Location: Fully Remote Salary: Up to £75,000 per annum + 10% Bonus Are you a seasoned Software Engineer with a passion for revolutionising education technology? Do you thrive in an environment where innovation and collaboration intersect? If so, we have an exciting opportunity for you! Company Overview: Our Client are a pioneering force in education technology, dedicated to shaping the future of learning through innovative solutions and unparalleled expertise. As we continue to expand our horizons, we're seeking a talented Technical Team Lead to join our dynamic team. Role Overview: As a Technical Team Lead, you'll play a pivotal role in architecting and implementing robust solutions to drive our education technology platform forward. You'll lead by example, leveraging your expertise in NodeJS and other technologies to enhance their tech stack, which includes Java, Kotlin, Micronaut, React, and Kubernetes. Experience with AWS is highly desirable as they continue to leverage cloud technologies to scale their platform. Responsibilities: Lead the design and development of scalable, high-performance software solutions using NodeJS and other technologies in the tech stack. Collaborate closely with cross-functional teams to drive innovation and ensure alignment with business objectives. Mentor and coach junior engineers, fostering a culture of continuous learning and growth. Architect and implement best practices for software development, including coding standards, testing methodologies, and deployment strategies. Stay abreast of emerging technologies and industry trends, providing recommendations for technology adoption and enhancement. Requirements: Extensive experience in software engineering, with a strong focus on NodeJS development. Proficiency in Java, Kotlin, Micronaut, React, Kubernetes, and AWS. Proven track record of designing and implementing scalable, highly available software solutions. Excellent problem-solving skills and the ability to thrive in a fast-paced, collaborative environment. Strong communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders. Benefits: Competitive salary up to £75,000 per annum. 10% bonus based on performance. Fully remote role, offering flexibility and work-life balance. Opportunity to make a meaningful impact in the education technology sector. Continuous learning and development opportunities. Dynamic and inclusive company culture. If you're passionate about leveraging technology to transform education and are ready to take the next step in your career, we'd love to hear from you! *This role is only available for UK residents* (see below)
19/04/2024
Full time
Job Title: Technical Team Lead- Education Technology Location: Fully Remote Salary: Up to £75,000 per annum + 10% Bonus Are you a seasoned Software Engineer with a passion for revolutionising education technology? Do you thrive in an environment where innovation and collaboration intersect? If so, we have an exciting opportunity for you! Company Overview: Our Client are a pioneering force in education technology, dedicated to shaping the future of learning through innovative solutions and unparalleled expertise. As we continue to expand our horizons, we're seeking a talented Technical Team Lead to join our dynamic team. Role Overview: As a Technical Team Lead, you'll play a pivotal role in architecting and implementing robust solutions to drive our education technology platform forward. You'll lead by example, leveraging your expertise in NodeJS and other technologies to enhance their tech stack, which includes Java, Kotlin, Micronaut, React, and Kubernetes. Experience with AWS is highly desirable as they continue to leverage cloud technologies to scale their platform. Responsibilities: Lead the design and development of scalable, high-performance software solutions using NodeJS and other technologies in the tech stack. Collaborate closely with cross-functional teams to drive innovation and ensure alignment with business objectives. Mentor and coach junior engineers, fostering a culture of continuous learning and growth. Architect and implement best practices for software development, including coding standards, testing methodologies, and deployment strategies. Stay abreast of emerging technologies and industry trends, providing recommendations for technology adoption and enhancement. Requirements: Extensive experience in software engineering, with a strong focus on NodeJS development. Proficiency in Java, Kotlin, Micronaut, React, Kubernetes, and AWS. Proven track record of designing and implementing scalable, highly available software solutions. Excellent problem-solving skills and the ability to thrive in a fast-paced, collaborative environment. Strong communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders. Benefits: Competitive salary up to £75,000 per annum. 10% bonus based on performance. Fully remote role, offering flexibility and work-life balance. Opportunity to make a meaningful impact in the education technology sector. Continuous learning and development opportunities. Dynamic and inclusive company culture. If you're passionate about leveraging technology to transform education and are ready to take the next step in your career, we'd love to hear from you! *This role is only available for UK residents* (see below)
Pre-Sales Network Architect Salary to £80,000 + Benefits South East based, some travel but also plenty of WFH Must hold or be eligible for SC Clearance This is new position for a major defence client of ours and is integral to their ongoing expansion in that area. You will be working alongside senior Delivery and Solutions professionals to tailor requirements to the end customer. Key skills for this are as follows: Cross vendor networking experience - at least a couple of Cisco, Juniper, HPE, Palo Alto etc HLD Architecture Overview Documentation Report writing Experience working on bids We will likely have at most a 2 stage interview process for this role, which should be completed within the next 3-4 weeks at most, so if you are interested please apply and I will be in touch.
18/04/2024
Full time
Pre-Sales Network Architect Salary to £80,000 + Benefits South East based, some travel but also plenty of WFH Must hold or be eligible for SC Clearance This is new position for a major defence client of ours and is integral to their ongoing expansion in that area. You will be working alongside senior Delivery and Solutions professionals to tailor requirements to the end customer. Key skills for this are as follows: Cross vendor networking experience - at least a couple of Cisco, Juniper, HPE, Palo Alto etc HLD Architecture Overview Documentation Report writing Experience working on bids We will likely have at most a 2 stage interview process for this role, which should be completed within the next 3-4 weeks at most, so if you are interested please apply and I will be in touch.